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Fairmont Peace Hotel Shanghai

Travelers' Choice award winner
5.0 of 5
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No.20 Nanjing East Road, Huangpu District, Shanghai 200002, China
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Fairmont Peace Hotel Shanghai
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Ranked #5 of 3,977 Hotels in Shanghai
A recent review
5 of 5 stars reviewed 1 week ago
ftv2015 Brussels, Belgium
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940 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brussels, Belgium
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely the best choice in Shanghai. This old colonial style hotel is great. Nice views. The rooms are super and very comfortable (although I kept the curtains closed all the time as I had view on a tiny alley with offices at the other side). The breakfast is also very good with a huge choice. The chefs in the breakfast... More 

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George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear fly2015, On behalf of our entire team I would like to sincerely thank you for sharing your outstanding feedback and for coming to stay with. I am truly delighted to read that you really enjoyed your stay along with the beautiful views from our Restaurants. We of course hope that you will be planning a return so that we... More 

sydney
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in many shanghai deluxe properties and have now discovered the best. Let Robert and his extremely well trained team of professionals welcome you to one of the world's most beautiful old historic landmark hotels - and inside, the rooms are all-new. Peace of mind, that you are in a beautiful hotel in every way. Don’t waste time... More 

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George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear Rod L, On behalf of Robert and our entire team here I would like to express our most sincere appreciation for you coming to stay with us and for sharing this wonderful feedback. I will greatly look forward to sharing this with the entire team and keep encouraging them to make lasting memories for all of our guests to... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I recently stayed at this hotel for six nights and had a fabulous experience. It has an excellent location on the Bund (wonderful strolling at sunset), easy access to the subway system (easy to use) and a good swimming pool (we didn't use the spa facilities). The rooms are spacious and modern. But best of all is... More 

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George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear Ann P, I am absolutely delighted to read your wonderful comments about our staff that took such wonderful care of you during your stay. I will certainly look forward to celebrating this with Lucy and her entire team to spoil her for making a great impact on your stay. I would like to sincerely thank you for coming to... More 

Doha, Qatar
1 review
5 of 5 stars Reviewed 1 week ago

It's amazing hotel in hear of Shanghai city with a best services by hotel staff, you feeling comfortable in luxury room, restaurant,gym and hotel lobby, Mr. BARRY in hotel guest relation I would like to say many thanks for your cooperation,good services and quick response.

Was this review helpful? Yes
George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear EhabNatsheh, On behalf of our entire team I would like to sincerely thank you for taking the time to share your wonderful feedback. I am delighted to see that Barry in our Guest Relations took very good care of you, he is definitely a great asset to our team. I am looking forward to sharing this with the entire... More 

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying here gives you a feeling of old Shanghai. Being located near the Bund, the view was great, however it also meant there were lots of people when you step out of the hotel. The ambience was great and service great too.

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George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear streifen, On behalf of our team I would like to sincerely thank you for dropping by our iconic property during your time in Shanghai. We are pleased that you enjoyed your visit and our service met your expectations. I will look forward to sharing this with the entire team and we certainly hope that you will have an opportunity... More 

New Delhi, India
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a classic hotel located in the most happening part of the City. Couple of minutes for The Bund on one side and shopping road on another. They have a well equipped gym and a number of restuarent options . Bar on the ground floor is perhaps the most happening place in Shanghai with Jazz music every night. I... More 

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George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear Rajat44, On behalf of our entire team I would like to extend our most sincere appreciation for you sharing your outstanding comments. I am absolutely thrilled that you enjoyed the iconic Jazz Bar with the world’s oldest Jazz Band. Definitely a must see for anyone visiting Shanghai. Again thank you very much for this feedback and we certainly hope... More 

Sydney, Australia
Top Contributor
77 reviews 77 reviews
68 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

from arrival after 1am, when we were greeted by name, to departure, this place is a special treat. As a member of the Presidents Club (free sign up, so recommended) I had a special offer so had a Gold Club room which gave us access to the lounge which serves afternoon tea and drinks and is a peaceful place to... More 

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George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear radicalseven, On behalf of our entire team I would like to sincerely thank you for sharing your outstanding feedback and for coming to stay with. I am truly delighted to see that your overall stay was great and I will certainly make note of the Halibut and share with the Chef for consistency. We of course hope that you... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel need upliftment to rejuvenate. Also I was billed twice for my room even after I had paid a bad mistake. Refund is pending. Such mistakes can loose customer. Hotel room was satisfactory. Breakfast was located too far from lift area.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear Koy Ming Y, On behalf of our entire team please allow me to extend my most sincere apologies for the inconveniences you have experience due to this issue. I can assure you that this type of mistake is extremely uncommon for our team and I am very shocked to see this. I am very grateful that you have also... More 

New Delhi
Top Contributor
181 reviews 181 reviews
71 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The most important part of staying at this hotel is the location. It is close to everything important in shanghai and walking distance to both modern shopping , the old town and the Bund. No doubt it is an expensive hotel but I would say well worth the money. We were on the club floor and the butler was most... More 

Was this review helpful? Yes 2
George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear Mohitoswal, On behalf of our entire team I would like to sincerely thank you for taking the time to share your wonderful feedback. I am delighted to see that the Fairmont Gold team take very good care of you and that you enjoyed the unbeatable location of the hotel along the Bund. I am looking forward to sharing this... More 

brisbane
Top Contributor
82 reviews 82 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A classic old british hotel that still retains its charm. 5star in all aspects. Its location could not be bettered as its right on the bund. We chose to upgrade to a suite and were told it would be an extra 2000rmb. As we were staying here for our last 4nights in china, we thought "why not". Not sure if... More 

Was this review helpful? Yes 1
George W, General Manager at Fairmont Peace Hotel Shanghai, responded to this review

Dear rodgs, On behalf of our entire team I would like to sincerely thank you for coming to stay at our iconic property and for taking the time to share your experience. I am absolutely delighted to see that our staff took such great care of you and were able to take care of a minor hiccup so as not... More 

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