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All 3,934 Shanghai hotels

Grand Hyatt Shanghai

5.0 of 5 Hotel   |   Jin Mao Tower, No.88 Century Avenue, Pudong New Area, Shanghai 200121, China (Lujiazui)
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Ranked #15 of 3,934 Hotels in Shanghai
4.5 of 5 stars 1,484 Reviews
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
G0t0 Paris, France
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1,484 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Contributor
19 reviews 19 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

taking davantage of my mileages program, I have decided to spend 4 nights in this hotel. I highly recommend this hotel for a stay in Shanghai. Okay May not be idéally located but underground station is not so far. The view is just amazing rooms are awesome and Gym and pool just amazing. 87 th floor where the bar (Coktails... More 

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear G0t0, I was delighted to read your positive feedback regarding your recent visit to our hotel. It was our pleasure hosting you and many thanks for recommending Grand Hyatt Shanghai as your preferred hotel in Shanghai. Your compliments towards our Club Oasis gym & pool as well as the guest room are much appreciated and your comments on Cloud... More 

Hong Kong, China
Top Contributor
152 reviews 152 reviews
146 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in Grand Hyatt Shanghai for one night in early December. I visit Shanghai very often and I usually stay in another Hyatt property next to the Bund. This time, I want to explore another Hyatt property 'cause the one next to the Bund is not that close to the financial center (including the IFC) and the metro station.... More 

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Edward-A A, It was a pleasure reading your stay experience and thank you for choosing us for the first time in your recent visit to Shanghai. We are happy that you've enjoyed your stay in our Grand Deluxe room as well as your dining experiences in the Grand Club Lounge and Grand Cafe. Your compliments are truly an encouragement... More 

Turku, Finland
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

First time in Shanghai and after a research I decided to stay on this hotel: great decision! Hotel location is about 4 blocks from a Metro Station: Lujiazui Station, which is part of the Line 2 that goes to both Airports in Shanghai. Staff is fully attend to your needs and if you can make the extra investment ask for... More 

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Roberto G, It was a pleasure reading your comments regarding our hotel. We truly appreciate you making Grand Hyatt Shanghai your preferred accomodation during your first visit to Shanghai and hope you will continue to stay with us in your future visits to the city. We strive to extend authentic hospitality to all of our guests and I am... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here a few times now and The Grand Hyatt is now my go-to spot. It's a little more convenient for me work wise, but I'd stay regardless. The rooms are decent sized, and all have nice views as the hotel is on upper floor of building. Breakfast brunch is wide ranging and more than you'll need. I've also... More 

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Chelanian, Warm greetings from Grand Hyatt Shanghai and thank you for taking the time to share with us your feedback. The pleasure was all ours to be able to serve you and, indeed, your favourable comments towards the convenient location, guest room with a veiw as well as the dining experiences are most appreicated. We thank you for sharing... More 

Gaithersburg
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is nothing short of amazing! It is a great location, close to everything. Awesome five star standard of spectacularly well appointed rooms and views. Extremely nice! Really happy to have had a chance to stay there. Clearly one of the top hotels in the world.

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Peter T, Warm greetings from Grand Hyatt Shanghai and thank you for taking the time to share with us your feedback during your recent visit. The pleasure was all ours to be able to serve you and, indeed, your favourable comments towards the hotel location, guest room as well as the view are most appreciated. We thank you for... More 

Kuala Lumpur
Contributor
11 reviews 11 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visit Shanghai at least once a year but this was the first time that I stayed in Grand Hyatt. Spent 4 nights here in May 2014. As I was traveling with the family, we decided to take the Maglev for the experience. The short ride into the city was great. However, trying to get a cab to the hotel... More 

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear pucksz, Warm Greetings from Grand Hyatt Shanghai and thank you for taking the time to share with us your feedback. The pleasure was all ours to be able to serve you and, indeed, your favourable comments towards the check-in, breakfast experience as well as Cloud 9 and fantastic view are most appreciated. We thank you for sharing with us... More 

San Francisco, California
Top Contributor
359 reviews 359 reviews
76 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After all these years, the Hyatt is still an awesome option for Shanghai stays. Service is good, food safe, and the rooms are decent if you luck out to get an upgrade or have a lounge included. Drink and food prices are sky high, but you'd expect that in any five star hotel. Lounge at the top was a nightly... More 

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent a few days on business at the Grand Hyatt. The service is exceptional - courteous, professional, and anticipating every need. I appreciate the vast selection of food available for room service. Wifi internet is quick. Rooms are clean and spacious, with plenty of outlets to plug in multiple electronic devices at the desk and by the bed. I also... More 

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Jreamer, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. Your recommendation means a lot to us and your positive experiences of our food & beverage and details of the guestroom, especially your feedback on our service is truly encouraging to the team. We talk about caring for the... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My first time staying at the Grand Hyatt Shanghai was one for the ages!! Upon arriving at the lobby on the 54th floor of the Jin Mao Tower, the first view is overlooking the Pearl TV Tower and downtown Shanghai. Awesome!! Check in was quick and courteous, and my room on the 74th floor looked directly down at the Pearl... More 

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Glenn956, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. Your recommendation means a lot to us and your positive stay experiences in our guestroom as well as the Front Desk service is truly an encouragement to the team. We talk about caring for the human spirit in each... More 

Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 12, 2014

Grand Hyatt is place that you must visit in Shanghai. It is spectacular building and the restaurant in the "middle" of the building offers great food and fantastic view. Make sure you book a table or you will have nasty surprise of not getting a table.

Was this review helpful? Yes
Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Joel J, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. Your recommendation means a lot to us and your positive experiences of our food and restaurants are truly encouraging to the team. Whilst your feedback on the resturant reservation is duly noted and shall be shared with our... More 

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Additional Information about Grand Hyatt Shanghai

Address: Jin Mao Tower, No.88 Century Avenue, Pudong New Area, Shanghai 200121, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Shanghai 5*
Number of rooms: 555
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Also Known As:
Grand Hyatt Shanghai Hotel Shanghai
Shanghai Grand Hyatt
Hyatt Shanghai
Shanghai Hyatt
Hotel Style:
#8 Business Hotel in Shanghai
#9 Spa Hotel in Shanghai
#15 Luxury Hotel in Shanghai
#19 Romantic Hotel in Shanghai
#19 Family Hotel in Shanghai
#311 Best Value Hotel in Shanghai

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