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All 3,927 Shanghai hotels

Grand Hyatt Shanghai

5.0 of 5 Hotel   |   Jin Mao Tower, No.88 Century Avenue, Pudong New Area, Shanghai 200121, China (Lujiazui)
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Ranked #15 of 3,927 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Brenda W Chicago, Illinois
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1,444 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

So far this is the second tallest hotel in SH. I am always believe the hyatt group can provide high quaility room stay experience. I love the bar at 87th floor. It is a Monday and not too many customers. Service is very efficiency and after cocktail we back to the room, enjoy the night. See you Shanghai~

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Malmo, Sweden
Top Contributor
63 reviews 63 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a five star hotel, supposedly one of the worlds tallest hotel buildings (supposedly the 19 th tallest building). The hotel starts with the reception on the 54th floor and the bulding is 88 stories high. Some of the rooms have excellent view, others have for obvious reasons less excellent view. The service provided at the hotel is impeccable.... More

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear LarsRo, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding your experiences in our guest room as well as from our Food & Beverage, and especially the service provided to you by our associates. We talk about caring for the... More

Odense
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Grand Hyatt surely is a 5-star hotel! Rooms are excellent and service is good - but the food is a disaster! First night I ordered a sandwich at the Grand Cafe, but they served me a tomato-mozzarella salad consisting of a day old french baguette which was quite hard and dry, and the salad: just 2 tomatoes cut into 8... More

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Grand_Hyatt_Shanghai, Assistant Director of Food & Beverage at Grand Hyatt Shanghai, responded to this review

Dear Kristine1984, Thank you for choosing the Grand Hyatt for your travels. I appreciate you taking the time to post your feedback about your experience. I have shared your observations with the culinary team. The food offerings at our hotel are continuosly updated and improved. Your comments will be used to fine-tune our selections and focus our training. We are... More

San Diego
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I was fortunate to stay here for 4 nights as this is an exceptional hotel for individuals, traveling on business. Its an easy walk to IFC Mall and a short ride to companies in Pudong. I had a riverview room (7513) which featured marvelous views of Shanghai. The staff is highly attentive, providing exceptional service. The breakfast selection is ample... More

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Grand_Hyatt_Shanghai, Director of Room at Grand Hyatt Shanghai, responded to this review

Dear Sameer R, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding the marvelous views from the guest room, the attentive service of our staff and the dining experience at Grand Cafe. The pleasure was all ours to be able to... More

Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is by far one of the greatest hotels on the planet! A strong sense of class, culture, and future euphoria provided for the guest. It almost feels like 3D, especially at night when one stays at this hotel.. The staff is spectacular, and the food is great, and the rooms are fantastic! Loved it!! Thanks Grand Hyatt Shanghai

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Katsumi Y, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding the guest rooms, food and especially the service provided by our associates. We talk about caring for the human spirit in each of us as our purpose as a... More

Portland, Oregon
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place is stunning, and not just the architecture which amazing but also in terms of the service the food quality, the amenities, etc. The lounge was excellent, with live music at night and a nice selection of small plates for food. Drinks were made perfectly. I've stayed in hundreds of hotels and many fine resorts, the Grand Hyatt Shanghai... More

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Grand_Hyatt_Shanghai, Director of Rooms at Grand Hyatt Shanghai, responded to this review

Dear Steve B, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding the hotel facilities, the outstanding views as well as the details of the guest room and the wonderful experience you had at our lounge with the music and drinks.... More

Vancouver, Canada
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I used to be a fan of the Andaz Hyatt in Shanghai which has gone downhill in terms of quality and service over the past year- but the Grand Hyatt is a step up for sure. The hotel starts on the 54 floor and my room was only on the 59th floor but the views were outstanding. While the room... More

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Grand_Hyatt_Shanghai, Hotel Manager at Grand Hyatt Shanghai, responded to this review

Dear Jedavan, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding the hotel facilities, outstanding views from the guest room, and especially the service provided to you by our associates. We talk about caring for the human spirit in each of... More

Kfar Ha-Oranim
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Let's face it - it's absolutely amazing to have a room 55 floors (and upward ) overlooking one of the most awe inspiring urban views in the world, this is so overwhelming that it feels silly to continue on to a regular review of the hotel (which is fine don't get me wrong ).Be aware though that other than the... More

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Grand_Hyatt_Shanghai, Hotel Manager at Grand Hyatt Shanghai, responded to this review

Dear david s, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding the spectacular views from the guest room and the location with an easy access to other side of the city. The pleasure was all ours to be able to... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of the best hotel experiences I have ever had. A great view, a great workout,spa and pool area. It truly is a 5-star experience. You can't ask for a more stunning view and overall experience in Shanghai.

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Grand_Hyatt_Shanghai, Hotel Manager at Grand Hyatt Shanghai, responded to this review

Dear Treppil M, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding the stunning views from the guest room and the experience in our spa and swimming pool on 57th floor. The pleasure was all ours to be able to serve... More

Tel Aviv, Israel
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2014

this hotel was great. the location we had a high room at the 77th floor which had all the city just laing there... very good brakefast. the hotel is very close to the metro and its very easy to get to the other parts of the city. thanks for everything hyat hotel

Was this review helpful? Yes 1
Grand_Hyatt_Shanghai, Hotel Manager at Grand Hyatt Shanghai, responded to this review

Dear Nir147852, Thank you very much for sharing your experiences following your recent stay with us at the Grand Hyatt Shanghai. I was delighted to read your positive comments regarding the good view from the guest room, enjoyable breakfast experience , convenience location with an easy access to other parts of the city. We thank you for your thoughtfulness in... More

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Additional Information about Grand Hyatt Shanghai

Address: Jin Mao Tower, No.88 Century Avenue, Pudong New Area, Shanghai 200121, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Shanghai 5*
Number of rooms: 555
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Also Known As:
Grand Hyatt Shanghai Hotel Shanghai
Shanghai Grand Hyatt
Hyatt Shanghai
Shanghai Hyatt

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