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All 3,934 Shanghai hotels

The Portman Ritz-Carlton Shanghai

5.0 of 5 Hotel   |   No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Ranked #44 of 3,934 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Akiko N Minato-ku, Tokyo, Japan
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900 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minato-ku, Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at Portman Ritz Carlton b/w June 2- 6 in Shanghai 5 minutes walking from the subway station 静安寺. My room was good room with huge window. Jim and pool with sauna were nice. Every morning I enjoyed exercise to make myself strong there , so I was succeeded in my business in Shanghai. All staffs smiled and had... More 

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Southampton
Top Contributor
54 reviews 54 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the door staff to reception and the restaurant I found all staff helpful and polite, they are not over bearing and constantly asking if you need anything which can be as annoying as unhelpful staff. I found the hotel reception impressive, clean and bright. My room was spacious, with plenty of wardrobe and drawer space. The bed was really... More 

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Blackpool, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for 5 nights and i was more than satisfied with my stay. The staff are lovely and really helpful. The rooms are beautiful and the bed is so soft. The bathroom has everything you need and more, with shaving kit, sewing kit, comb, toothbrush and toothpaste provided. Which is great if you want to travel light. It... More 

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Alvin J, Front of House Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear guest, I am indeed thrilled to read your compliments and learn that you are extremely satisfied with your stay. Thank you for the encouragement to the ladies and gentlemen whose highest mission is to provide the genuine care and comfort with our guests, and I look forward to welcoming you back soon. More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

However, would have liked a little more oomph from this brand. Service staff exceptional, all english speaking and probably among the best in Asia. All friendly, familiar and treat you like long term guests. In property food may be a bit of a challenge...however there are several exquisite Chinese and Continental options near at hand. Exquisite budget as well as... More 

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Ryan T, Rooms Division Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies & Gentlemen had made your stay memorable, and thank you for spending the time to... More 

all the way
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Serval times to choose and live in the Portman Ritz-Carlton because it is quite good for business trip since it is in the landmark JingAn District . And as the brand of Ritz-Carlton it wont let you feel down but as well as no big surprise compared with the other Ritz all over the world . This time choose to... More 

Was this review helpful? Yes
Ryan T, Rooms Division Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies & Gentlemen had made your stay memorable, and thank you for spending the time to... More 

Singapore
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Ritz on a business trip and was rather impressed with the great initiative by one of their housekeeping room attendant - Joe. As I was staying there for 8Ns, I decided to do my own laundry for my gym wear. The attentive room attendant actually put a hook on the mirror next to the bathtub so that I... More 

Was this review helpful? Yes
Ryan T, Rooms Division Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies & Gentlemen had made your stay memorable. We greatly appreciate your recognition to Joe and... More 

Suffern, New York
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The overall hotel, service and restaurants were just perfect. We stayed here for 3 nights in November, and had a great time. It is a lovely hotel in a busy part of town. There are many shops and restaurants near the hotel, with a mix of anything you could want. Our room was very nice, as all the Ritz Carlton's... More 

Was this review helpful? Yes
Ryan T, Rooms Division Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies & Gentlemen had made your stay memorable, and thank you for spending the time to... More 

Louisville, Kentucky
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Portman Ritz Carlton is a great Hotel located in the heart of Nanjing Road. The rooms are very nice and the service is what you would expect at a Ritz. They have a very convenient restaurant called Tables located on property for breakfast, lunch or dinner.A new Angelina's opened recently in their complex as well as a outstanding Sushi... More 

Was this review helpful? Yes
Ryan T, Rooms Division Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies & Gentlemen had made your stay memorable, and thank you for spending the time to... More 

Hong Kong, China
Contributor
18 reviews 18 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

OVERALL SERVICE The service was actually quite good. From the lobby greeter, to the front desk service, overall very efficient and friendly. What surprised me was that the taxi stand security was also very friendly and gave clear direction. Just one small hiccup - when I collected a stored luggage at the concierge, the porter had trouble in finding it.... More 

Was this review helpful? Yes
Ryan T, Rooms Division Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for taking the time to write a review for our hotel. We greatly value your comments and feedback and we have reviewed all the areas where improvement is needed. Rest assured that we will take... More 

Gloucestershire, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights in October as part of a package holiday. The hotel is in a bustling area of Shanghai, with plenty of designer shops nearby. There is also a good selection of coffee shops and restaurants close by, including Pizza Express and Starbucks next door if you are not feeling too adventurous! The hotel was very... More 

Was this review helpful? Yes
Ryan T, Rooms Division Manager at The Portman Ritz-Carlton Shanghai, responded to this review

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies & Gentlemen had made your stay memorable, and thank you for spending the time to... More 

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Additional Information about The Portman Ritz-Carlton Shanghai

Address: No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Portman Ritz-Carlton Shanghai 5*
Number of rooms: 610
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Also Known As:
The Portman Ritz-Carlton Shanghai Hotel Shanghai
Ritz Carlton Shanghai
Portman Ritz Carlton Shanghai
Ritz Shanghai
Shanghai Ritz-Carlton
Hotel Style:
#25 Romantic Hotel in Shanghai
#42 Luxury Hotel in Shanghai
#45 Family Hotel in Shanghai
#45 Business Hotel in Shanghai
#314 Best Value Hotel in Shanghai

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