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All 3,560 Shanghai hotels

Regal International East Asia Hotel

4.5 of 5 Hotel   |   No.516 Hengshan Road, Shanghai 2000300, China (Xujiahui)
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Regal International East Asia Hotel

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Ranked #142 of 3,560 hotels in Shanghai
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
LisaJean122 Haiyang, China
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175 people have reviewed this hotel

Traveler rating
    49
    86
    30
    9
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Haiyang, China
1 review
3 of 5 stars Reviewed yesterday NEW

We stay here for every trip to shanghai because the service is acceptable and the location is great. During two of our trips, however, the rooms were unbearably hot. This last trip was on the club floor and the heat in the room made us sick at night. After two tries, we were given a fan, which made the last... More

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Rotterdam, The Netherlands
Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

For me it was the first time I visited Shanghai center. I was there with some colleagues. I selected this hotel because I wanted a location not too far away from the location of my meetings, the city center and a metro station. The booked clubroom was on the 5th floor. It was spacious and well equiped, some remarks; there... More

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Montreal, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Reservation was suppose to include breakfest and wifi however when I checked in the very rude manager "Marc" at the front desk said it didn't and proceeded to try to charge me almost double the price of the room in order to get these included. I then asked to speak to his manager and he rudely would not provide me... More

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Abuja, Nigeria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

I stayed at that hotel, as I had to do some business in that part of the Shanghai metropolis. I booked for Level 11 and found that my RFID key card controlled my lift cabin’s exclusive access to that floor level. As I arrived at the lift landing, again I used my key card to access the business room corridor.... More

Was this review helpful? Yes 1
RegalinShanghai, Manager at Regal International East Asia Hotel, responded to this review

Dear ZeeKay1952, Thank you for staying with us recently and leaving the valuable comments. We are glad to know that you were satisfied with our hotel especially in terms of safety, room facilities and services. We will pass your compliment to our restaurant staffs with an appreciation from our management. In addition, your kind recommendation and travel tips will truly... More

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

i often stay at this hotel. First, the location at the heart of the French District has no equivalent in Shanghai, especially when you stay at the 22d floor. The front desk staff is polite and speak good English, 2 exceptional points in Shanghai the breakfast is one of the best in town, same for meals The rooms are perfectly... More

Was this review helpful? Yes 1
RegalinShanghai, Hotel management at Regal International East Asia Hotel, responded to this review

Dear emmanuel m, Thank you for your recent stay with us and give such high evaluation on our location, facilities, and services. We are pleased to know that you had a pleasant stay and enjoy your dining experience at our hotel. We will pass your compliment to our front office, housekeeping, recreation as well as food & beverage departments with... More

Warwick, United Kingdom
Top Contributor
80 reviews 80 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 30, 2013

Perhaps the finest hotel in Shanghai. Never a problem in the many years I have stayed at this hotel. Whether it be Stan at the Concierge Service, Cecilia - Azure Bar Manager, Jessie - Manager of the California Restaurant, or Alice at 4th Floor Business Lounge, all your needs are taken care of. The biggest attribute of the hotel is... More

Was this review helpful? Yes 4
Jessie C, Manager at Regal International East Asia Hotel, responded to this review

Dear AppleAdam, Thank you for your recent stay with us and give such high evaluation. We are pleased to know that our colleagues as well as their considerate services have left you a great impression. We look forward to seeing you again and pamper you with our warmest hospitality. Do please let us know if we can do any improvement... More

Pérama, Attiki, Greece
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2013

Comfortable, central, luxurious, very good service,clean rooms, very good breakfast, free wifi in the rooms, kind staff, quiet enough, internal pool, exchange machine. A good choice for business trips. Very impressive!

Was this review helpful? Yes 1
Jessie C, General Manager at Regal International East Asia Hotel, responded to this review

Dear Pérama, Attiki, Greece, Thank you for sharing your stay experience on TripAdvisor. We are humbled and delighted to read your comment and for giving us such a high valuation. We are very happy to know that you have truly enjoyed your stay with us and thanks for giving us full score in all the areas. We hope that you... More

brisbane
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 14, 2013

Nice big rooms and very willing service food. A great pool (full size and in a separate building) and a brilliant gym - very large and part of the tennis centre. Stayed in club room which was nice and the club itself was nice too. Breakfast a bit limited but sufficient for me.

Was this review helpful? Yes 1
Jessie C, Manager at Regal International East Asia Hotel, responded to this review

Dear David W, Thanks for the kind feedback which is very encouraging, we will continue to work hard , strive for the best and also ensure satisfaction for every guest. Looking forward to your next stay with us! Yours sincerely Marketing Communications Manager Marilyn Li More

Senior Contributor
41 reviews 41 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 5, 2013

The Regal is a good option for a stay in Shanghai. For tourists, it is important to note that it is not in close walking distance from most of the popular sights. That said, it is close to the Hengshan subway station, and the subway is fairly easy to use (I would NOT recommend using the metro during rush hour... More

Was this review helpful? Yes 1
Jessie C, Manager at Regal International East Asia Hotel, responded to this review

Dear Lindsay W, Thank you for sharing your feedback regarding your recent stay with us. We really appreciate your sincere words and pertinent evaluation as it’s our best guide on how we can improve our service and facilities. We hope that you will once again make visit to Shanghai and look forward to welcoming you back to renew your experience... More

Paris, France
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 27, 2013

I have been staying at the Regal many times for several years. This hotel proposes very fair price in a great location. Breakfast is good, not amazing but you'll find everything you need for a good start. Bar is not very fancy but there are plenty of places to go to in the neighborhood for dinner or for a drink.

Was this review helpful? Yes 1
Jessie C, Manager at Regal International East Asia Hotel, responded to this review

Dear Pa5cal, Thank you for your recent stay with us again. We are delighted that you have truly enjoyed your stay and location as well as our service . We look forward to assisting you again in the future. Best wishes to you! Yours Sincerely Marketing Communications Manager Jessica Yi More

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Additional Information about Regal International East Asia Hotel

Also Known As:
Hotel Regal International East Asia
Address: No.516 Hengshan Road, Shanghai 2000300, China
Phone Number:
Location: China > Shanghai > Xujiahui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#120 Business Hotel in Shanghai
#120 Luxury Hotel in Shanghai
#296 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Regal International East Asia Hotel 4.5*
Reservation Options:
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