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All 3,926 Shanghai hotels

Regal International East Asia Hotel

4.5 of 5 Hotel   |   No.516 Hengshan Road, Shanghai 2000300, China (Xujiahui)
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Ranked #113 of 3,926 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
ABHAY1957 Antwerp, Antwerpen, Belgium
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199 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Chinese (Simplified) first
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  • English first
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  • German first
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Antwerp, Antwerpen, Belgium
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel had nice big rooms, fantastic spa and a top gym. The access t all the amenities in the hotel was very easy ... I will repeat my stay in this hotel on next visit for sure!!!The proximity to various points in the city was quiet easy and the location was great too.

Review collected in partnership with this hotel

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear ABHAY1957, Thank you very much for staying with us and leaving the valuable comments. We are glad to know that you liked our rooms and amenities, gym as well as our location. We will continue to make effort in serving you with our warmest hospitality, and sincerely look forward to welcoming you again soon! More

Belgium
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here twice during the past few months for a business trip, and it is a very good hotel for this purpose. The room is spacious and clean, with a lot of light and a nice view. The staff is friendly and helpful, and the food at the restaurants is more than just ok. Moreover it has a good... More

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Alice-1794, Thank you very much for staying with us and leaving the valuable comments! We are very glad to know that you enjoyed our room with a view, services and food. Our hotel is ideally located in the oriental “Champs-Elysees”, the laudatory name of Hengshan Road with beautifully arranged gardens as well as various kinds of foreign style houses... More

Dublin, Ireland
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

stayed at the hotel last week to attend an international conference. The staff were only ok, the rooms really would need some upgrading. I was allocated a smoking room on my arrival, I was then moved to a much smaller room but did not find my experience memorable....despite being a gold member was denied the opportunity of an upgrade. The... More

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear NadiaA26: Thank you for staying with us and leaving your comments. We apologize for your unpleasant experience during your stay, and we have passed your comment to our relative departments for improvement. Our membership program allows platinum members to enjoy the free room’s upgrade by 15 stays or 30 nights or above within membership period. Nevertheless, we welcome you... More

Munich, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

This is a business hotel, but worked fine for our holidays. Hengshan Road is a good location in Shanghai's lively and interesting French Concession, known to all taxi drivers and close to a metro station. We had a very spacious corner room on the 18th floor with a nice city view. The housekeeping was friendly and efficient, the air condition... More

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Jakob L: Thank you for staying with us and leaving the valuable comments. We are pleased to know that you liked our hotel’s location, as well as our room and services. Meanwhile, thank you for your comments and we will pass to our relative departments with appreciation. It is also very kind of you to write the room tips,... More

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

I am an American currently staying at the Regal for leisure. I'm having a great time and haven't had any complaints. The staff is very friendly and the rooms are spacious and clean. The bathroom/tub is luxurious and the room service was prompt/tasty. I definitely recommend staying here over than other chains.

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear E: Thank you for staying with us and leaving the valuable comments. We are pleased to know that you were having a great time at our hotel, especially satisfied with our bath tub、guest room and room service. Your recommendation is highly appreciated and it is very helpful to our prospective customers! We sincerely look forward to welcoming you again... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

When in Shanghai, I always stay at the Regal on Hengshan Road. The location is great, close to the French concession. Staff is friendly and will do everything to make it a pleasant stay; they even provide an excellent nanny service for our baby and a baby bed and -bath. Rooms are spacious and clean. Restaurant is excellent. Good meeting... More

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Camiel G, Thank you for always choosing our hotel during your stay in Shanghai and leaving the valuable comments. We are glad to know that you were satisfied with our room、dining and meeting facilities, as well as our nanny service and newspaper delivery service. We hope you feel at home during your stay here. Meanwhile, it is very kind... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

My first time staying this hotel for business. Staff are friendly and understand the guest needs. I stayed in a suite with large and spacious room, with a round shaped bathtub plus shower room. The hotel with "more than basic" recreation facilities, including tennis courts!! Not just swimming pools, spa or fitness centre. It's just too short for my stay.... More

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear E C, Thank you for staying with us and leaving the valuable comments. We are pleased to know that you were satisfied with our rooms, recreation facilities as well as our services. Meanwhile, your suggestion is also very helpful, we will pass it to our relative department. We sincerely look forward to welcoming you again and serve you with... More

Warwick, United Kingdom
Top Contributor
106 reviews 106 reviews
55 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed July 29, 2014 via mobile

I doubt if you'll find better in Shanghai. During this particular visit, I met other people who had changed from other hotels to the Regal - which I've been going to for many years. The hotel prides itself on 'continuous improvement' and this is reflected in the high standard and level of care from Azure bar trainee to manager. The... More

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear AppleAdam, We are glad to have you back and thank you so much for leaving such valuable comments! We are pleased to know that you were satisfied with our service, cleanliness and location. We will particularly pass your compliments to Azure bar staffs and our Executive Chef Luke with appreciation. Meanwhile, your kind recommendation will truly benefit our prospective... More

Herndon, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2014

Nice hotel with all the amenities and services you expect from a high end hotel. Nothing outstanding or memorable. Stayed as part of a group rate for a conference but had to pay for two rooms. Apparently there are no large suites that can accommodate a family of four. The banquet and conference staff provided excellent service. Breakfast was adequate... More

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Kenfeng, Thank you for staying with us and leaving the valuable comments. We are glad to hear that you were satisfied with our hotel as well as our breakfasts. Our hotel is ideally located in the oriental “Champs-Elysees”, the laudatory name of Hengshan Road with cafes, bars, exquisite shops and beautifully arranged gardens as well as various kinds of... More

San Francisco, California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 19, 2014

Clean, well appointed rooms and comfortable beds, much better than average for China. The banquet food, as well as 2nd floor Chinese restaurant food was *excellently* prepared...very nice ambiance and service, too. This was in contrast to the first floor breakfast buffet (included in our room rate) which was rather average quality. Used the 2nd Floor conference rooms and top... More

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear DeGStbsnonestdsptndm Thank you for staying with us and leaving the valuable comments. We are glad to hear that you were satisfied with our rooms, facilities as well as our location. Meanwhile, we will keep making effort on our daily breakfast and ensure you a 100% satisfaction during your next stay. Thank you again and we sincerely look forward to... More

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Additional Information about Regal International East Asia Hotel

Address: No.516 Hengshan Road, Shanghai 2000300, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xujiahui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Regal International East Asia Hotel 4.5*
Number of rooms: 320
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Also Known As:
Hotel Regal International East Asia

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