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Regal International East Asia Hotel

#74 of 3,985 Hotels in Shanghai
Certificate of Excellence
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No.516 Hengshan Road, Shanghai 200030, China
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Regal International East Asia Hotel
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251 Reviews from our TripAdvisor Community

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Traveler rating
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    115
    41
    9
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (251)
  • Mar-May only
    (67)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (52)
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Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This property is probably not one of the most luxurious one in Shanghai, but it got everything for me what I needed. Good service, clean rooms and nice staff attendance. The hotel is located in a livid neighborhood with many restaurants and bars. Ask for a renovated room at check in!

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear AZGolffan, Thank you for staying with us and leaving you valuable comments. We appreciate your compliments on our rooms, service as well as our location. Our hotel is ideally located in Heng Shan Road where within the hustling and bustling XuJiaHui area, Shanghai’s best dining, shopping, night life and entertainment venues, enjoys a transportation convenience and a nice environment.... More 

Brussels, Belgium
Level Contributor
29 reviews
13 hotel reviews
4 of 5 stars Reviewed 1 week ago

typically stop by at regal hotel when on business in shanghai large room and very good value for price breakfast, wi-fi included. I gather they have also a gym breakfast not to my taste, in particular coffee, but this can be discussed...and may not be issue for all

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear ben panda, Thank you for staying with us and leaving your valuable comments. As one of the luxurious 5-star hotels in Shanghai, we are obliged to serve the business travelers like you a warm and pleasant home away from home. We are glad to know that you liked our room, and we appreciate your comments on breakfast which has... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Regal International for many times, however last time in June it was the first time I enjoyed the Fragnance Restaurant on the 2nd floor. The chef is from Hong Kong and he delighted me and my guests with several truly amazing Chinese and Hong Kong style dishes. Room and service were good as always.

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Camiel G, Thank you for your consistent support and leaving your valuable comments. We are glad to know that you liked our Fragrance Chinese Restaurant, which is specialized in authentic Cantonese and Shanghainese cuisine under the leadership of Hong Kong Executive Chef. Aside from the main menu, a wide selection of dim sum is offered during lunch time from... More 

Taipei, Taiwan
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good option for your staying in Shanghai - 3.5 stars PROS Good location with park & restaurant/bars around Spacious Rooms Fairly Priced Spacious Restaurant Gym not bad CONS "Cold" ambience: not very characteristic Breakfast buffet average/poor

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Davidlucchetti, Thank you for staying with us and leaving your valuable comments. We are glad to know that you were pleased with our location and surroundings, rooms, price as well as our food and beverage, gym facilities. We specially thank you for mentioning the areas of improvement which will help us further enhance our products and services. We have... More 

Boston, Massachusetts
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are very clean with lots of amenities like robes, bottled water, fridges, tooth brushes and sewing kits. We had a room on 18th floor and it was very quiet. Don't bother getting the breakfast in the lobby. Way too expensive and the continental breakfast with room service easily fed two. Great pool and beautiful lobby. Terrific location. Only cons... More 

Was this review helpful? Yes
Daniel P, General Manager at Regal International East Asia Hotel, responded to this review

Dear Laurie B, Thank you for staying with us and leaving your valuable comments. We are glad to know that you liked our hotel and room facilities as well as our location. We are ideally located in the former French concession where within walking distance from Xujiahui and Huaihai Road leisure and commercial centre. Our café provides world cuisines and... More 

Singapore, Singapore
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago

The food served at the cafe was average. There are flies seen around the café, at least around the place I seated. The staff were busy in their conversation. The room size is alright for me. The bell boy at the entrance was not able to assist when asked for direction. Outside the hotel is a busy road. Able to... More 

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Marilyn L, 经理 at Regal International East Asia Hotel, responded to this review

Dear AnnaMarie8888, Thank you for staying with us and leaving your valuable comments. We regret to hear that our service have not brought you a pleasant experience during your last trip. Your comments are critically important to us and have been conveyed to our food and beverage manager as well as front office manager. We will enhance our courtesy and... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Any time I am in Shanghai I use this hotel. Nice rooms, friendly staff and a very well equipped fitness room and pool . A number of good restaurant nearby and a walking distance shopping centre complete the picture.

Review collected in partnership with this hotel

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Marilyn L, 经理 at Regal International East Asia Hotel, responded to this review

Dear Giannma, Thank you for staying with us and leaving your valuable comments. We are delighted to know that you were satisfied with our rooms, service, as well as our location. As one of the luxurious 5-star hotels in Shanghai, we provide comfortable rooms with fully equipped facilities and best services to our guests. It is our responsibility to offer... More 

Singapore, Singapore
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel location is close to the main river at shanghai, surrounding has 7-11 and easy to get a taxi.Hotel was big while crowd is less.Mainly cater to business traveller. rooms was decent size and see-thur shower wall seems like the trend.

Was this review helpful? Yes
Marilyn L, 经理 at Regal International East Asia Hotel, responded to this review

Dear Hockie69, Thank you for staying with us and leaving your valuable comments. We are pleased to know that you liked our location and room facilities. Our hotel is located on Hengshan Road, where covered with convenience stores and fine restaurants, it is also within walking distance to access to the “Xu Jia Hui” and “Huai Hai Road” shopping and... More 

London, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is pleasantly furnished but is let down by the service in both the restaurant and the bar. The restaurant staff were not attentive and the cook in charge of the 'egg cooking facility' tried to fob one off with the eggs already cooked and cooling, and only when pressed did he reluctantly cook fresh one to order. The... More 

Was this review helpful? Yes
Daniel P, 总经理 at Regal International East Asia Hotel, responded to this review

Dear 300Marsh, We thank you for choosing the Regal International East Asia Hotel and for sharing your honest feedback. I regret to hear that our services have not brought you a pleasant experience during your last trip. Your detailed and specific areas of concern are critically important for us to further improve our service delivery. We have internally reviewed our... More 

chester
Level Contributor
154 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is modern, friendly and rooms are spotless and well maintained; particularly for China compared to other hotels we used on the China tour. 10 min walk to 2 different metro stations for easy access to other areas of Shanghai. Breakfast had a very wide selection of English and Chinese choices. Under 200 yen for a taxi to the... More 

Was this review helpful? Yes
Marilyn L, 经理 at Regal International East Asia Hotel, responded to this review

Dear Chchester, Thank you for staying with us and leaving your valuable comment. We are glad to know that you were satisfied with our rooms, location, breakfast as well as the convenience applies to the wi-fi connection. As one of the luxurious 5-star hotels in Shanghai, we are aiming at providing comfortable rooms with fully equipped facilities and best services... More 

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Staying in Former French Concession

Neighborhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
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