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Regal International East Asia Hotel

#75 of 3,972 Hotels in Shanghai
Certificate of Excellence
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No.516 Hengshan Road, Shanghai 2000300, China
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Regal International East Asia Hotel
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Regal International East Asia Hotel
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232 reviews from our community

Traveler rating
    78
    105
    40
    8
    1
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107
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
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  • Mar-May only
    (61)
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    (58)
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    (52)
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Helsingborg, Sweden
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a clean, neat, comfortable hotel, which feels very safe. The rooms are good, they have most amenities needed, large TV with possibility to connect your phone/pad using an app for entertainment or reviewing the days photos. For families with small kids, it feels safe, no exposed electrical outlets or climbable balcony railings or such to worry about that... More 

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel - well located and good facilities....the internet only really works in the morning though! Breakfast was included in my rate and was pretty good. They will organise transport from and to the airport if you ask.

Review collected in partnership with this hotel

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Gothenburg, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Have used this hotel many times and are always treated in a very good manner from all the people in the hotel. Also the room has improved over the yeas and today it is a high standard in all rooms and internet is also in good shape.

Review collected in partnership with this hotel

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Lincolnshire, United Kingdom
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in room 1406. Room was clean, sheets and towels were clean, but only changed every 3 days as part of their environmental scheme. Although looked out onto the main road the room was quiet from traffic as double glazed - the only noise we had was people noise from the next room. Just a little gripe,could have done with... More 

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear jadeg 100, Thank you for staying with us and leaving a valuable comment. We are glad to know that you were satisfied with our rooms and breakfast. We appreciate your understanding about our environmental sustainability program. Alternatively, the daily linen changing service is still available if our guests do not wish to participate in this program. Furthermore, we apologize... More 

Singapore, Singapore
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Recently visited Shanghai for short biz trip. The hotel was recommended by my affiliate as it has corporate rate. Having said that, to be fair, below are the pros: - great location: it is near the shopping malls (10 min. walk), near a lot of restaurants, near parks (in case guests have time to stroll around) - free wifi, good... More 

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Ira H, Thank you for staying with us during your business trip and leaving the valuable comment. We are glad to know that you liked our location and surroundings, guest room as well as our wifi speed. We are happy to provide you efficient and accurate service with regard to your travel plans. Meanwhile, we also appreciate the comment... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Very good location close to French concession and near by subway stations, friendly and courteous staff which are always helpful for any support, will definetly come back to the Regal International East Asia SHA the next time

Review collected in partnership with this hotel

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Martin U, Thank you for staying with us and leaving a valuable comment. We are glad to know that you were satisfied with our location and service and we do appreciate your encouraging feedback! It is our honor to be of service to you and we will certainly share your compliments with our management as well as our staffs... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I have been in this hotel several times and feel very much at home there. The space and view is great. You are seen by the personal and they keep the right distance at the same time. Service is exellent. I like the breakfast and the spacious rooms. Decoration around Chinese New Year was beautiful.

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Truus S, Thank you for choosing us and leaving a valuable comment. We are glad to know that you liked our room, service, as well as breakfast. Our hotel is ideally located in the oriental “Champs-Elysees”, the laudatory name of Hengshan Road so that you can enjoy a great view of this prestigious diplomatic district in Shanghai. Meanwhile, we... More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently visited Shanghai for short business trip. Hotel was basically selected via my employer and on basis of proximity to companies I was meeting with. A large expansive hotel which just felt really comfortable to be in. Service was great from front desk to room service to buffet breakfast. Room very comfortable, wifi access no issue, good desk space, etc.... More 

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Stephen H, Thank you for staying with us and spending your time to leave such a wonderful review. We are glad to know that you had a good experience during your stay, especially liked our services, room, gym and health facilities as well as our location. As one of the luxurious 5-star hotels in Shanghai, we provide comfortable rooms... More 

Wilmington, Delaware
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was a little disappointed with what is supposed to be a 5-star hotel. The bedroom carpet by the window was wet. The electrical plug by the desk would not accept my adapter. I had to plug my computer in next to a floor lamp by the window. Nice location and good breakfast buffet.

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Frank S, Thank you for staying with us and leaving a valuable comment. We apologize for what you have experienced during your stay, meanwhile, we have conveyed your comments to Housekeeping and Engineering Department in order to provide you a comfortable room with fully equipped facilities for the next time. We appreciate you again for your advice and sincerely... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed March 14, 2015

A wonderful experience in an excellent hotel. The staff, without exception are extremely courteous, polite, helpful and friendly. The standard of food is of an exceptional quality. The hotel is perfectly positioned to take advantage of many attractions that Shanghai has to offer. We had a wonderful family time during our 9 day stay and would highly recommend the hotel... More 

Was this review helpful? Yes
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Wibbins, Thank you for staying with us and leaving a valuable comment. We are glad to know that you liked our food, location, as well as services. Our hotel is close to the famous commercial and leisure centre - Xu Jia Hui and Huai Hai Road, where you can enjoy great restaurants and nightlife. As one of the luxurious... More 

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