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All 3,843 Shanghai hotels

Regal International East Asia Hotel

4.5 of 5 Hotel   |   No.516 Hengshan Road, Shanghai 2000300, China (Xujiahui)
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79%
Ranked #102 of 3,843 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Jakob L Munich, Germany
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194 reviews from our community

Traveler rating
    59
    93
    33
    8
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Munich, Germany
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a business hotel, but worked fine for our holidays. Hengshan Road is a good location in Shanghai's lively and interesting French Concession, known to all taxi drivers and close to a metro station. We had a very spacious corner room on the 18th floor with a nice city view. The housekeeping was friendly and efficient, the air condition... More

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Jakob L: Thank you for staying with us and leaving the valuable comments. We are pleased to know that you liked our hotel’s location, as well as our room and services. Meanwhile, thank you for your comments and we will pass to our relative departments with appreciation. It is also very kind of you to write the room tips,... More

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am an American currently staying at the Regal for leisure. I'm having a great time and haven't had any complaints. The staff is very friendly and the rooms are spacious and clean. The bathroom/tub is luxurious and the room service was prompt/tasty. I definitely recommend staying here over than other chains.

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear E: Thank you for staying with us and leaving the valuable comments. We are pleased to know that you were having a great time at our hotel, especially satisfied with our bath tub、guest room and room service. Your recommendation is highly appreciated and it is very helpful to our prospective customers! We sincerely look forward to welcoming you again... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

When in Shanghai, I always stay at the Regal on Hengshan Road. The location is great, close to the French concession. Staff is friendly and will do everything to make it a pleasant stay; they even provide an excellent nanny service for our baby and a baby bed and -bath. Rooms are spacious and clean. Restaurant is excellent. Good meeting... More

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Camiel G, Thank you for always choosing our hotel during your stay in Shanghai and leaving the valuable comments. We are glad to know that you were satisfied with our room、dining and meeting facilities, as well as our nanny service and newspaper delivery service. We hope you feel at home during your stay here. Meanwhile, it is very kind... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

My first time staying this hotel for business. Staff are friendly and understand the guest needs. I stayed in a suite with large and spacious room, with a round shaped bathtub plus shower room. The hotel with "more than basic" recreation facilities, including tennis courts!! Not just swimming pools, spa or fitness centre. It's just too short for my stay.... More

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear E C, Thank you for staying with us and leaving the valuable comments. We are pleased to know that you were satisfied with our rooms, recreation facilities as well as our services. Meanwhile, your suggestion is also very helpful, we will pass it to our relative department. We sincerely look forward to welcoming you again and serve you with... More

Warwick, United Kingdom
Top Contributor
103 reviews 103 reviews
53 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 29, 2014 via mobile

I doubt if you'll find better in Shanghai. During this particular visit, I met other people who had changed from other hotels to the Regal - which I've been going to for many years. The hotel prides itself on 'continuous improvement' and this is reflected in the high standard and level of care from Azure bar trainee to manager. The... More

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear AppleAdam, We are glad to have you back and thank you so much for leaving such valuable comments! We are pleased to know that you were satisfied with our service, cleanliness and location. We will particularly pass your compliments to Azure bar staffs and our Executive Chef Luke with appreciation. Meanwhile, your kind recommendation will truly benefit our prospective... More

Herndon, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2014

Nice hotel with all the amenities and services you expect from a high end hotel. Nothing outstanding or memorable. Stayed as part of a group rate for a conference but had to pay for two rooms. Apparently there are no large suites that can accommodate a family of four. The banquet and conference staff provided excellent service. Breakfast was adequate... More

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear Kenfeng, Thank you for staying with us and leaving the valuable comments. We are glad to hear that you were satisfied with our hotel as well as our breakfasts. Our hotel is ideally located in the oriental “Champs-Elysees”, the laudatory name of Hengshan Road with cafes, bars, exquisite shops and beautifully arranged gardens as well as various kinds of... More

San Francisco, California
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 19, 2014

Clean, well appointed rooms and comfortable beds, much better than average for China. The banquet food, as well as 2nd floor Chinese restaurant food was *excellently* prepared...very nice ambiance and service, too. This was in contrast to the first floor breakfast buffet (included in our room rate) which was rather average quality. Used the 2nd Floor conference rooms and top... More

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear DeGStbsnonestdsptndm Thank you for staying with us and leaving the valuable comments. We are glad to hear that you were satisfied with our rooms, facilities as well as our location. Meanwhile, we will keep making effort on our daily breakfast and ensure you a 100% satisfaction during your next stay. Thank you again and we sincerely look forward to... More

Boston
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2014

Stayed at the Regal International East Asia Hotel in the heart of Shanghai China and had a splendid stay. Hotel staff are very friendly and many speak English. The rooms are modern, spacious, and clean. Breakfast buffet is a huge combination of Asian and European influences. The Business meeting conference rooms were well stocked with note paper and water bottles.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear bostontraveker, Thank you for staying with us and leaving the valuable comments. We are glad that you were satisfied with our facilities and services. Thank you for all the kind compliments on our staffs, rooms, breakfast as well as gym facilities. It is our great pleasure to hear that our staffs had taken good care of you. If you’d... More

Hong Kong, China
1 review
5 of 5 stars Reviewed July 11, 2014

Was there as part of group rate for fraternity reunion. Had excellent renovated room on 8th floor. Breakfast/club lounge offerings excellent. Room excellent, and good in room wi-fi. Resident guest wi-fi in public rooms did not work for everybody. Only way was for staff to use their own phone number and password on my phone to get 12 hour wi-fi.... More

Review collected in partnership with this hotel

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Marilyn L, Manager at Regal International East Asia Hotel, responded to this review

Dear PC M Thank you for staying with us and leaving the valuable comments. We are pleased to know that you were satisfied with our rooms, breakfast and club lounge offerings. We regret for the wi-fi problem caused you inconvenience however we’re glad that our staff had helped. We sincerely look forward to welcoming you again soon and serve you... More

New York City, New York
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 11, 2014

I'd give this place 4.5 stars if could. I got a group rate of 125 a night and for 125 a night this place was awesome. Clean, beautiful view, comfortable bed and I was fortunate enough to have a balcony!!! They had a very nice shower tub area that had a glass enclosure. Everything in there was clean modern, and... More

Review collected in partnership with this hotel

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Additional Information about Regal International East Asia Hotel

Address: No.516 Hengshan Road, Shanghai 2000300, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xujiahui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Regal International East Asia Hotel 4.5*
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Also Known As:
Hotel Regal International East Asia

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