I stayed in this hotel almost 4-5 trips over the past 2-3 years. The only reason is because the hotel is booked by the company. I cannot understand why we pick this hotel. Firstly, the hotel is really old. They are currently renovating the rooms which makes it better but the other amenities are old. The service is mediocre and... More

the location was just right. so it was never to busy outside...right near the train if you need it and taxi's are always outside. Well I have just come back from shanghai and I think the hotel was really nice. The bed was really comfortable, slept like a log, which I hardly every do. I am always cold but the... More

If have been coming to the Regal for over 15 years. The location is great however the last 3/4 times l have stayed here the service has been poor. Compared to other Hotels in Shanghai and surrounding district there is a level of arrogance that reflects a place that probably doesn't have to work to hard to get visitors. Hence... More

Currently staying here for 14 days and felt the same as staying last time when visiting Shanghai at the Regal in the Stadium (Xujiahui): outdated place. Poorest breakfast ever, very very poor buffet (not fresh at all), poor executive lounge and snacks, poor gym, spa, swimming pool. Room is fine, except, shower did not work (brown rusty water), telephone needs... More

Staff is friendly and helpful but this hotel needs to update its entire facility. I have been visiting this hotel for over a decade. While the entire Hotels in Shanghai scene are upgrading, this hotel has not change with time. Great location but is now outdated..... for example, they gym equipment are 10 years ago and the breakfast buffet choices... More

We stayed at the hotel with a tour group. When we first reached the hotel, we were quite pleased with the outlook but unfortunately, we found the bell boys not helpful at all in downloading our stuff from our tour bus. All of us have quite a lot of bags to carry out from the bus, but no one from... More

I enjoyed my one night stay, thanks mainly to the excellent service at the hotel. The concierge was most thoughtful and always available to help. I was given an early check-in without any problems. The location is good, especially for business and shopping purposes - perhaps I will stay closer to the Bund for more leisure activities. The rooms are... More

Arrived day late due to airlines late connecting flight and lost luggage!, so stayed first night somewhere in the countryside in Instanbul! We were a family group of six and after a long long journey the East Asia was a wonderful oasis for the first leg of our China adventure. Beautiful Regal rooms - with even a mattress and pillow... More

Arrived at the airport after an early morning arrival, and my driver was there at the airport awaiting. Very professional warm welcome at the hotel and Coco made sure everything was to my satisfaction. Each time I visit this hotel I see nice improvements - like the new summer curtains on the 9th floor, or the excellent concierge service. If... More