We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Regal Shanghai East Asia Hotel

Hotel website
800 Ling Ling Road, Xuhui District | Shanghai Stadium, Shanghai 200030, China
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Regal Shanghai East Asia Hotel
Professional photos View all
Browse nearby
Regal Shanghai East Asia Hotel
Write a Review

277 reviews from our community

Traveler rating
    56
    149
    58
    11
    3
See reviews for
11
29
30
109
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (76)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (55)
All months
Ljungby, Sweden
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed at the hotel several times and like the area which is located. The hotel is located in a big arena and is close to metro station. The interior of the hotel is really nice and the lobby is open and offer sofas to just relax in. During evenings some entertainment is held in the lobby. The hotel... More 

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Guest: Thank you for choosing Regal Shanghai East Asia Hotel! We are happy to know that you had a good experience at our hotel! We wish you can visit Shanghai again in the near future and we will always be at your services. More 

San Francisco
Top Contributor
162 reviews 162 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, the hotel is not near any of the major tourist sites, but with 4 different subways lines intersecting the location, we were not that far away from anything in Shanghai. I found that the front desk staff to be extremely helpful. Our room even by Western standards with very spacious, only one thing, there was not enough drawer space... More 

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Guest: Thank you for your comments! Satisfying guests is our priority and we promise continuous improvement in every detail. You will experience the humanization of services from the moment you check-in; Comfortable quiet environment, special location with convenient transportation, you will fully feel convenient in every respect, and we will continue to improve our service quality, and do it... More 

Sydney, Australia
Top Contributor
142 reviews 142 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the Regal Shanghai East Asia Hotel as part of a pre-booked private guided tour of China. Staff on arrival were not the slightest bit friendly or helpful. The room that we were allocated was stuffy, the carpet was stained and the furniture and fittings well worn. This surprised me as we had paid for 'Superior accommodation'. We... More 

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Guest: Thank you for choosing Regal Shanghai East Asia Hotel for your stay in Shanghai, and much appreciate for your comments! We are committed to providing the highest level of service to all of our guests every day! We sincerely apologize for the shortcomings you encountered when you stayed with us! We will be valued and take the necessary... More 

New York City
Top Contributor
54 reviews 54 reviews
44 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, my 10 night stay at the Regal Shanghai East Asia was quite good. I loved the location--away from the tourist madness of Shanghai, yet close to several Metro lines (including Line 11, which was very convenient to the Oriental Sports Center where I attended an event). I also appreciated the extensive shopping adjacent to the hotel, especially the huge... More 

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Guest: Thank you for your visiting and comments! Satisfying our guests is our priority and we will continuous improvement in every detail and provide humanization service to every guest.Still, your comment for the free wifi and temperature of our room has been well-noted.Furthermore, We will be valued and take the necessary steps to improve in the area you indicated... More 

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Once you get over the novelty factor of the hotel being part of the football stadium there's not much else to praise about this hotel. Very poor service to begin with - I had booked a car to collect me at the airport and it didn't show up. I had arranged early check in but the room wasn't ready. And... More 

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Saurat: Thank you for visiting Regal Shanghai East Asia Hotel.Thank you for your comments and we are awfully sorry to know that we did not meet your expectations during your stay at our hotel! We will send your comments to concerned department and make adjustments and improvements based on your comments as soon as possible. We sincerely look forward... More 

Reading
Contributor
18 reviews 18 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have probably spent a total of more than one year living here for both work and pleasure. They have always treated me vey well and been very courteous every time I arrived there. Breakfast is very good.

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear SteveGReading_PA: Thank you for your comments! We always do our best in every detail and bring personalized service to every guest.We are happy to know that you had a good experience at our hotel! At the same time, we are grateful for your comments on our breakfast.We sincerely look forward to your next visit! More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

No one there care about unhappy customers. Executive room lighting system failed late night. Engineering was not able to fix it that night. Came in the morning woke me up and I said do not bother and request room change. I further called front office for such request. Packed and went to the Executive Floor Club, reception there said no... More 

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Singletraveller123: Thank you for choosing Regal Shanghai East Asia Hotel for your stay in Shanghai, and much appreciate for your comments! We are committed to provide the highest level of service to all of our guests every day! Based upon your feedback, we clearly did not provide our usual impeccable service. We sincerely apologize for the shortcomings you encountered... More 

Northern Ireland
Top Contributor
98 reviews 98 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is built into the football stadium, it is unusual. The room was large and comfortable, the A/C was loud and I don't think it worked very well. The bed was rock hard. Stayed two nights. Breakfast was fine, with plenty of choice.

Was this review helpful? Yes
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Guest: Thank you for visiting Regal Shanghai East Asia Hotel and your comments. We are happy to know that you had a good experience at our hotel! From your feedback, we are happy to hear that you enjoyed the location of the hotel. Still, your comment for the A/C and bed of our hotel has been well-noted. Furthermore, we... More 

Hk
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2015 via mobile

Good front desk service, environment Bad internal communication Worse room service 1. night shift staff claimed they cannot wash the tea cups that customer used for self prepared tea leave. 2. Room cleaning staff show a black face when i request her come 15 minutes later.

Was this review helpful? Yes 1
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Finsen H, Thank you for choosing Regal Shanghai East Asia Hotel for your stay in Shanghai, and much appreciate for your comments ! We always do our best in every detail and bring personalized service to every guest. For your experience, We are awfully sorry and surely will look into it and ensure that this will not happen again.... More 

Shanghai
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 27, 2015

Spent an overnight stay in the Regal East Asia. Clean friendly hotel, built into the stadium. The hotel is well centered in Shanghai with the metro only a few minutes walk. Hengshan road and the French concession are a short taxi hop away. Will consider this as an option for future stays in Shanghai

Was this review helpful? Yes 1
RSEAH, Public Relations Manager at Regal Shanghai East Asia Hotel, responded to this review

Dear Pete D, Thank you for choosing Regal Shanghai East Asia Hotel for your stay in Shanghai. We are pleased to know that you enjoyed your stay and happy with our great location during your trip. We truly value your loyalty and can’t wait to welcome you back, hopefully very soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Bathroom (3)
Viewed
Room/suite (17)
Viewed
Dining (2)
Viewed
Hotel & grounds (24)
Viewed
View from room (1)
Viewed
0:48
Videos (1)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question