A true five star hotel. Nothing less should be expected from a Four Seasons, but by far the best Four Seasons hotel (non-resort) I have seen or stayed at. In the heart of it all for Shanghai, close to shopping and many business locations. You cannot lose staying at this hotel. No amenity was missed or even short cut. All... more

This hotel exceeded expectations. Not only was its interior design gorgeous but you could count on the staff to be friendly and helpful more

Stayed for a week 12-20Nov 2009 with 370 other travel agents for a conference. Hotel staff are exceptionally professional and very eager to assist where possible. Room service food is pretty good - very expensive though! There are quite a few great places to eat around there that are ridiculously cheap in comparison! Breakfast was a bit of a waste... more

Stayed in Oct 2009 in a superior king room for 1,900RMB. Good hotel, quiet location away from the noise of the construction going on in the city. Nowhere as good as the Peninsula Hotel in Beijing. Only problem was when staff entered our room even though we had a do not disturb sign displayed whislt we were out. The management... more

Frankly speaking I was a little disappointed after spending 5hrs in Four Seasons Shanghai. I've my foot broken several days before and that's why I chose Four Seasons as an One-stop solution to spend a cozy weekend, thinking that I could enjoy fine dining service and a well equipped room in the hotel. My disappointment start from my arrival because... more

The hotel's generally good but not great. Comfortable rooms but relatively small even according to Shanghai standard. I can never get the water temperature right in shower. The breakfast's OK but again, not great. It's located in Puxi but not the best spot. Service's good, can still address you by name, but not great, not very personal. more

They say first impressions are important - well at this hotel they were a knockout. Picture it, a boiling hot humid day and you step off the shuttle after a long flight. Someone takes your bags, another brings a bottle of water while you are whisked over to an effortless check in. All I had to do was get myself... more

I never bother writing reviews, but am motivated to do so for the Four Seasons Shanghai because they really went above and beyond with helping with me in a tight spot. Without going into particulars, I can honestly say that I have never been more impressed with the level of service and attention that was provided in helping me secure... more

This is the best hotel for me. Water is clean and not smelly, while I had smelly water in other 5 star hotels in Shanghai before. This hotel quality is really as same as other four seasons hotel around the world. But this is my business stay, paid by company. I can't mention about price. more