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All 3,841 Shanghai hotels

Four Seasons Hotel Shanghai

5.0 of 5 Hotel   |   No.500 Weihai Road, Shanghai 200041, China (Nanjing West Road)
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Ranked #42 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Haycoconut California
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594 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
California
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The four seasons is always luxurious. As soon as you walk in, you are greeted with a spectacular foyer with higher than high ceilings and bouquets of flowers on tables. It's located kitty corner from a starbucks which is always a plus for me. There is also a shopping area near here that has plenty of food options.

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Hong Kong
Top Contributor
63 reviews 63 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

With air traffic control un Shanghai, my flight was delayed for 7 hours and I only arrived the hotel at 2am past midnight. The 2 reception staff were very professional and understanding, checked me in real quick and escorted me to my room. The room is a typical Four Seasons hotel room (what I get in US & Canada), spacious... More

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FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking a moment to share this wonderful feedback from your recent business stay with us! We’re delighted to hear that you were satisfied with the service, rooms, and staffs. As our hotel is located in the central area of Puxi, it provides great convenience to our guests. We’re also excited to share with you that,... More

Beijing China
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

good location, good swimming pool and good service. then have welcome drink, welcome tea and welcome fruit, really sweet. in the swimming pool there are tea, coffee and fruit, the kids really like there very much.

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FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for this wonderful review. We’re happy to hear that you and your family enjoyed and loved our hotel! As the first Four Seasons Hotel in China, we pride ourselves on being personable, professional and helpful in every way possible. For our location, it is in the prime district of central Shanghai. Right beside our hotel, there... More

Asti, Italy
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel appear as a recent construction, well organized, good services, excellent room, fitness center and pool are very good, quite near to the centre, near to a subway station. Staff is very gentle.

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FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for choosing Four Seasons Hotel Shanghai and taking a moment to write a review about your experience with us. I am glad to hear that you love our hotel! As the first Four Seasons Hotel in China, we pride ourselves on being personable, professional and helpful in every way possible. For our location, it is in... More

Santa Monica
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 23, 2014

A very nice hotel. Much what you will expect from a Four Seasons, comfortable beds, clean rooms, but a bit out of the way. All-in-all, a very nice experience and Shanghai is very interesting for a few days.

Was this review helpful? Yes 1
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking a moment to share this wonderful feedback from your recent business stay with us! We’re delighted to hear that you were satisfied with the service and rooms overall. As our hotel is located in the central area of Puxi, it provides great convenience to our guests. We’re also excited to share with you that,... More

Turin, Italy
Top Contributor
87 reviews 87 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 28, 2014

This is the first time that I went to the Four Seasons in Shanghai as usually I went to other hotels. I must say that I was satisfied for both the room and breakfast. Rooms are wide and well furnished. The buffet breakfast shows a wide choice at level of the best international hotels. I did not have time to... More

Was this review helpful? Yes
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking a moment to share this wonderful feedback from your recent business stay with us! We’re delighted to hear that you were satisfied with the service, rooms, and staffs. As our hotel is located in the central area of Puxi, it provides great convenience to our guests. We’re also excited to share with you that,... More

Paris, France
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2014

I was there for SIFF, and I did not even really care about the festival since the hotel was just a perfection by excellence, then I met my current fiance at a bar called M2, so we went to the hotel and never left, BUT please pardon us if our visas crashe sometimes. And the fees are kind of up... More

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Fort Lauderdale, Florida, United States
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 20, 2014

We had a beautiful room that was clean and well appointed. The service was excellent in the club lounge as well as the wonderful main dining area. The lobby is quite beautiful and has ambiance galore with gifted pianists and violinists playing for happy hour. This hotel's location is fantastic, centrally located in this humongous city.This was my second visit... More

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FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for choosing Four Seasons Hotel Shanghai and sharing your valuable comment. We’re glad to know that you loved our convenient location and friendly service. Our staffs always pride themselves on being personal and helpful in every way possible! We also love hearing that “it is still the best place to be”. This is what our team... More

St. Helena, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 20, 2014

I have stayed at this hotel on 6 occasions over the last year and conducted 3 separate complex events. All beautifully done and very fairly priced. It is not the newest Four Seasons in Shanghai but still lovely and my colleagues and I agreed that with service like this we would be crazy to go anywhere else.

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FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for this wonderful review. We’re happy to hear that you enjoyed the complex events with us successfully! Your compliments have been conveyed to related department for future progress. As the first Four Seasons Hotel in China, we always focus on the world class service. Your comment of “with service like this we would be crazy to... More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 18, 2014

I stayed here for three nights with three colleagues last week. I was disappointed in this hotel in so many respects. The rooms were really dated and cramped. Not what I would have expected from. Four seasons hotel. We were completely over charged for meeting room facilities which were the worst I have ever come across in many years of... More

Was this review helpful? Yes
FourSeasons_Shanghai, Assistant Director of Public Relations at Four Seasons Hotel Shanghai, responded to this review

Dear Guest, Thank you for having taken time to review your experience with us and we first of all apologize for the inconveniences caused. We have taken note of your preference for a different look to our guest rooms and are happy to report that we are in the midst of finalizing a new design for rooms and function spaces.... More

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What travelers say

  • Very good(4)
  • Breakfast buffet(4)
  • Room service(3)

Additional Information about Four Seasons Hotel Shanghai

Address: No.500 Weihai Road, Shanghai 200041, China
Location: China > Shanghai Region > Shanghai > Nanjing West Road
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
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Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons

162 photos of this hotel

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Near Four Seasons Hotel Shanghai

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#25 Spa Hotel in Shanghai #27 Business Hotel in Shanghai #34 Family Hotel in Shanghai #39 Luxury Hotel in Shanghai #61 Romantic Hotel in Shanghai #320 Best Value Hotel in Shanghai
Hotel Class
Number of rooms
422

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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