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All 3,925 Shanghai hotels

The Hongta Hotel, A Luxury Collection Hotel, Shanghai

5.0 of 5 Hotel   |   No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai) (Lujiazui)
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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Ranked #70 of 3,925 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 1, 2014
Daniel I Orange County, California
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418 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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Orange County, California
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 1, 2014

Nice rooms, comfortable in amenities and attentive staff. The gym and pool are worth a vist. The bathrooms are well appointed and hotel provides sundries in room (tooth brush, comb, cotton swabs, etc.). Breakfast in the morning is good, but dinner menu in the ground floor restaurant is hit-and-miss.

Was this review helpful? Yes 1
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thanks for taking time to write us review. I am pleased to know that you are satisfied with your stay with us. I thank you for your comments which serves a good voice of customer and is the expectation that I can personally communicate to my team for a better service delivery. Once again, thank you for... More

new zealand
Top Contributor
230 reviews 230 reviews
77 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed September 27, 2014

Have stayed here before when it was branded a St. Regis. Was fortunate to be upgraded and the room was outstanding with a separate bedroom and living room. The room was extremely spacious and extremely comfortable. We went upstairs and enjoyed the club facilities and was no problem to include two guests. The only negative had to cancel room service... More

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thanks for taking time to write us review. I am pleased to know that you are satisfied with our location and room facilities during your stay with us. I thank you for your comments which serves a good voice of customer and is the expectation that I can personally communicate to my team for a better service... More

Boston
Top Contributor
68 reviews 68 reviews
44 hotel reviews
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed September 13, 2014

Having stuck out at Twelve in Hangshan over the last few trips to Shanghai I thought I'd change things up a bit and try this new addition to the Luxury Collection (I think it's a rebranded St Regis - which should have tipped me off.) Unfortunately the new brand and new venue (for me) delivered remarkably similar results - lack... More

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued guest, Thank you very much for taking the time to give us such a detailed review. Firstly, please accept my sincere apologies for your unpleasant experience in the hotel. I have taken note of your comments with regard to their lack of proficiency and professionalism when they conducted their job responsibilities. As for the three cases you mentioned,I... More

West Linn, Oregon
Contributor
13 reviews 13 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stay here every year for about a week at a time. They always remember us and have our favorites ready. The breakfast is the best in the city with western food from around the world, Chinese food, even porridge with all the trimmings. Comfortable beds, great bathrooms, and if you opt for the executive floors, free internet, pressing of... More

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review.I am delighted to acknowledge that you are satisfied with your stay at our hotel.Your compliment is definitely a big source of motivation to the entire team. Thank you again for your kindness and continuous support. We look forward to welcoming you back... More

Berlin, Germany
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 22, 2014

There have been really few hotels which made me feel comfortable from the very beginning. The room was awesomely equipped. The price-performance ratio was also perfect. I would come back to this hotel at any point of time

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel and would like to stay with us again. Thank you for your support. We look forward to welcoming you back in the near future. My best regards, Andy Zhu Hotel... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

If you are a fussy, clean freak traveller, check into this hotel. you will not regret. The bulter service in the room will melt you and will want to return for more stays. Romantic scenery when you dine in the Italian restaurant.

Was this review helpful? Yes
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such a generous review.I am delighted to acknowledge that you are satisfied with your stay at our hotel. Thank you again for your kindness and support. We look forward to welcoming you back in the near future. My best regards, Liu Zong General Manager More

San Mateo
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 16, 2014

This used to be a St. Regis a few years back. Appears they haven't updated the decor and furnishings since. I think because of this it really isn't the same as a St. Regis if that kind of thing matters to you. Excellent service, especially during breakfast. I'm a PITA and wanted to sit by the window and they were... More

Was this review helpful? Yes 1
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such a generous review.I am delighted to acknowledge that you are overall satisefied with your stay at our hotel. Thank you again for your kindness and recommendation. We look forward to welcoming you back in the near future. My best regards, Liu Zong General Manager More

AHMEDABAD
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 15, 2014

I was there on an official trip and stayed for 5 nights. Overall it is a comfortable place to stay but not great. Rooms is very well decorated but the view from my balcony was a bit disappointing. Reception area is good and check-in and Check-out process was smooth. I did not have food there except for breakfast, which was... More

Was this review helpful? Yes
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such a generous review.I am delighted to acknowledge that you are overall satisefied with your stay at our hotel. Here, I would like to share with you that we are in the process of planning renovations.I do hope you could enjoy this after the project is... More

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 1, 2014

My second stay in this hotel and I'll definitely come back for a third time. Kind staff, good infrastructure and nice restaurant/bar. It just takes a few minutes to the next subway station from that you can reach the city centre for 3 RMB within minutes.

Was this review helpful? Yes
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review. I am delighted to acknowledge that you are satisfied with your stay at our hotel and would like to choose us again. Thank you again for your kindness and continuous support. We look forward to welcoming you back in the near future.... More

Houston
Top Contributor
135 reviews 135 reviews
133 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed June 26, 2014

The hotel is about 5 min walk to a nearby subway station so it's convenient for travelers who prefer public transportation. Room is very large and super swanky with mahogany panel and doors. A mix of old world and contemporary design give guess a sense of coziness. Staffs were helpful but not truly friendly as you would expect from a... More

Was this review helpful? Yes 1
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thanks for taking time to write us review. I am pleased to know that you are alomost satisfied with your stay at our hotel. Rebuilding a young and energetic team with an attitude of going extra miles to assist the guests is our number one priority of hotel operation. I thank you for your comments, which serves... More

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Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
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Also Known As:
St Regis Hotel Shanghai

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