We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hongta Hotel, A Luxury Collection Hotel, Shanghai

5.0 of 5 No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
The Hongta Hotel, A Luxury Collection Hotel, Shanghai
Professional photos View all
Browse nearby
The Hongta Hotel, A Luxury Collection Hotel, Shanghai
Write a Review

423 reviews from our community

Traveler rating
    191
    165
    58
    5
    4
See reviews for
27
40
37
170
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (423)
  • Mar-May only
    (91)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (83)
All months
There are newer reviews for The Hongta Hotel, A Luxury Collection Hotel, Shanghai
See the most recent reviews
2 reviews
2 of 5 stars Reviewed October 11, 2014

Hotel is in serious need of renovation. It is quite far from the Bund and city center. I felt I was paying too high of a rate for a hotel in such a outdated condition, where there are other choices closer to the city center and at a better value for money. The room has several old wall sockets, while... More 

Was this review helpful? Yes
Andy Z, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking the time to give us such a detail review. I am delighted to acknowledge that you are satisfied with our Butler service. We have shared your comments in the briefings.I thank you for your comments, which serves a good voice of customer.We are in the process of planing renovations, I do hope that... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 10, 2014

Good business hotel located near subway station on Pudong side. You can get to the Pudong airport within 30 minutes - cab to Longyang and then 7 minutes via Maglev. Lots of eateries nearby within a 5 minute walk. Executive club service was great. Very personable staff especially Ramos Dai and the Assistant Manager Juan Barro. Both made you feel... More 

Was this review helpful? Yes 4
Andy Z, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review. I am delighted to acknowledge that you are satisfied with your stay at our hotel and for sure you kind recognition will be passed to associates concerned. I noticed your comment about your dining experience at the Executive Lounge and I assure... More 

Hong Kong Region, China
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 5, 2014

Overall, the hotel is very decent as a business hotel, pretty much checking all the boxes. It was its post-stay service that really impressed me. I left a couple minor personal items behind, and the hotel staff was both prompt and professional in sending them back to my office internationally. They must have made at least 10 international calls to... More 

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review.I am delighted to acknowledge that you are satisfied with our service.Your compliment is definitely a big source of motivation to the entire team. Thank you again for your kindness and support. We look forward to welcoming you back in the near future.... More 

Orange County, California
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 1, 2014

Nice rooms, comfortable in amenities and attentive staff. The gym and pool are worth a vist. The bathrooms are well appointed and hotel provides sundries in room (tooth brush, comb, cotton swabs, etc.). Breakfast in the morning is good, but dinner menu in the ground floor restaurant is hit-and-miss.

Was this review helpful? Yes 1
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thanks for taking time to write us review. I am pleased to know that you are satisfied with your stay with us. I thank you for your comments which serves a good voice of customer and is the expectation that I can personally communicate to my team for a better service delivery. Once again, thank you for... More 

new zealand
Top Contributor
231 reviews 231 reviews
77 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed September 27, 2014

Have stayed here before when it was branded a St. Regis. Was fortunate to be upgraded and the room was outstanding with a separate bedroom and living room. The room was extremely spacious and extremely comfortable. We went upstairs and enjoyed the club facilities and was no problem to include two guests. The only negative had to cancel room service... More 

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thanks for taking time to write us review. I am pleased to know that you are satisfied with our location and room facilities during your stay with us. I thank you for your comments which serves a good voice of customer and is the expectation that I can personally communicate to my team for a better service... More 

Boston
Top Contributor
69 reviews 69 reviews
45 hotel reviews
91 helpful votes 91 helpful votes
1 of 5 stars Reviewed September 13, 2014

Having stuck out at Twelve in Hangshan over the last few trips to Shanghai I thought I'd change things up a bit and try this new addition to the Luxury Collection (I think it's a rebranded St Regis - which should have tipped me off.) Unfortunately the new brand and new venue (for me) delivered remarkably similar results - lack... More 

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued guest, Thank you very much for taking the time to give us such a detailed review. Firstly, please accept my sincere apologies for your unpleasant experience in the hotel. I have taken note of your comments with regard to their lack of proficiency and professionalism when they conducted their job responsibilities. As for the three cases you mentioned,I... More 

West Linn, Oregon
Contributor
13 reviews 13 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stay here every year for about a week at a time. They always remember us and have our favorites ready. The breakfast is the best in the city with western food from around the world, Chinese food, even porridge with all the trimmings. Comfortable beds, great bathrooms, and if you opt for the executive floors, free internet, pressing of... More 

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review.I am delighted to acknowledge that you are satisfied with your stay at our hotel.Your compliment is definitely a big source of motivation to the entire team. Thank you again for your kindness and continuous support. We look forward to welcoming you back... More 

Berlin, Germany
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 22, 2014

There have been really few hotels which made me feel comfortable from the very beginning. The room was awesomely equipped. The price-performance ratio was also perfect. I would come back to this hotel at any point of time

Was this review helpful? Yes
Liu_Zong, Hotel Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel and would like to stay with us again. Thank you for your support. We look forward to welcoming you back in the near future. My best regards, Andy Zhu Hotel... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 27, 2014

If you are a fussy, clean freak traveller, check into this hotel. you will not regret. The bulter service in the room will melt you and will want to return for more stays. Romantic scenery when you dine in the Italian restaurant.

Was this review helpful? Yes
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such a generous review.I am delighted to acknowledge that you are satisfied with your stay at our hotel. Thank you again for your kindness and support. We look forward to welcoming you back in the near future. My best regards, Liu Zong General Manager More 

San Mateo
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 16, 2014

This used to be a St. Regis a few years back. Appears they haven't updated the decor and furnishings since. I think because of this it really isn't the same as a St. Regis if that kind of thing matters to you. Excellent service, especially during breakfast. I'm a PITA and wanted to sit by the window and they were... More 

Was this review helpful? Yes 1
Liu_Zong, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such a generous review.I am delighted to acknowledge that you are overall satisefied with your stay at our hotel. Thank you again for your kindness and recommendation. We look forward to welcoming you back in the near future. My best regards, Liu Zong General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Hongta Hotel, A Luxury Collection Hotel, Shanghai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood APAC, Orbitz, Agoda, Travelocity, Hotels.com, Ctrip TA, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your The Hongta Hotel, A Luxury Collection Hotel, Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
St Regis Hotel Shanghai
Hotel Style:
#32 Spa Hotel in Shanghai
#62 Business Hotel in Shanghai
#64 Luxury Hotel in Shanghai
#208 Best Value Hotel in Shanghai

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (134)
Viewed
View from room (3)
Viewed
Hotel & grounds (14)
Viewed
Bathroom (14)
Viewed
Room/suite (32)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay