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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

#29 of 3,987 Hotels in Shanghai
Certificate of Excellence
No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
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1 room 1 guest
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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497 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
  • All months
    (497)
  • Mar-May only
    (120)
  • Jun-Aug only
    (152)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (100)
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Toronto, Canada
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a ver nice hotel with a beautiful lobby. Breakfast is just awesome and staff speak english very well. No problem communicating with them. The location is also awesome. walking distance to the river and lots of places to eat. And the quality of the rooms is excellent. Strongly recommended.

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Manchester, United Kingdom
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room itself was very spacious (we were on the 31st floor) and the Bathroom and fittings are in a warm art deco style. WiFi in the room was not great, but certainly not the worst i've had in Shanghai. The pool is a very good size and you will need a swim cap.

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Bangkok, Thailand
Level Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were at lunch at the Italian Restaurant of the hotel which, hindsight was a serious mistake on our part. Assuming that this being a Starwood hotel and also we were told that this used to be the St. Regis, we were confident that we will have a good Italian meal. What's more, we were even assured that the restaurant... More 

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. We feel terribly sorry for your disappointing dining experience in our Danieli’s Italy Restaurant. Please accept our sincere apology to you, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you for your kind concern and comment... More 

Shanghai Region, China
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 19, 2015

Located in pudong near the financial center. Previously known as st Regis this hotel is recommended for business travelers doing business around the pudong area. There is not much choice of food in hotel but there are many local restaurants within walking distance from the hotel

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Munich
Level Contributor
290 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed July 14, 2015

I liked the Hongta very much overall, with just one poor grade. The early check- in was poorly organized into multiple lines. I started in one line, and then got moved to another by the staff, and then my line was going very slowly and I was about to change -- and then a shuttle with about 20 people showed... More 

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Germany
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 30, 2015

OVERALL IMPRESSION: A charmy hotel with a lovely Executive Lounge. LOCATION: 4/5 Not at the Bund, but nearby all business districts. ROOMS: 4/5 Upgrade to a Junior Suite. The rooms are clean and well equipped, but a bit old. STAFF / SERVICE: 5/5 The staff was very helpful, especially the staff in the Executive Lounge. RESTAURANTS: 4/5 & (VEGETARIAN /... More 

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! And kindly to share with you that parts of our hotel facilities are now under redecorating. We look forward... More 

Xiamen, Fujian, China
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 26, 2015

Beautifully designed hotel but need a bit of help on the service. After you have signed in and started to enjoy the hotel you wonder what happened. Room was fantastic. The detail to presentation was well thought out but who every showed them how it was done must have left the hotel. Those left behind must of forgotten what they... More 

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. Thank you for your comments which serves a good voice of customer. We assure you that the necessary action of service improvement will be conducted immediately. Sincerely, The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Penang
Level Contributor
159 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed June 17, 2015

Overall, my stay was very good and satisfactory. The check-in and check-out process was a bit long wait, seems like lack of staffs. The food at the breakfast was ok. Need improvement on the fried noodles. The taste was a bit weird. I am not sure if it's the local taste. But not like what I tasted outside the hotel... More 

Was this review helpful? Yes
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. Thank you for your commens which serves a good voice of customer. We assure you that the ncessary action of service improvement will be conducted immediately. Sincerely The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Philadelphia, PA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2015

I recently stayed four nights at this hotel. It was a fantastic experience. From check-in to check-out, everything was first-class. The room was clean, spacious, and elegant. The bed was the most comfortable bed I have ever slept in, even more comfortable than my own. And the rain shower head was deluxe. I highly recommend getting the Executive Room. It... More 

Was this review helpful? Yes 1
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Singapore, Singapore
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 15, 2015

Hongta Hotel is good value for its internet when it is during offer. Their service are improving compared to my previous visit. Although the room is ageing but it still can be regarded as luxury. I had two major concerns during my earlier visit in April but one was addressed. They changed the old treadmill to a very modernised treadmill.... More 

Was this review helpful? Yes 1
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. Thank you for your commens which serves a good voice of customer. We assure you that the ncessary action of service improvement will be conducted immediately. Sincerely The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

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