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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

#54 of 4,068 Hotels in Shanghai
Certificate of Excellence
No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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553 Reviews from our TripAdvisor Community

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Ningbo, China
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Second time staying at this hotel - the first stay booked an executive room with lounge benefits and I must say I was disappointed with offerings and service. Check in on both occasions was pretty slow and unlike most hotels where I have stayed in, no additional information is provided - that is where breakfast is served, location of executive... More 

Helpful?
Thank JNYV13
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for service, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you for your kind concern and comment with which... More 

Dallas, Texas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a heat hotel but I would classify it one level lower than luxury collection. It is a little tired and needs some updating. He staff is excellent. The butler staff is lacking when compared with St Regis. The Italian restaurant is top flight. This would be a great hotel if they would update it.

Helpful?
Thank Tom P
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. And we feel terribly sorry for your disappointing about decoration update. Please accept our sincere apology to you, and we assure you that the necessary action of service improvement will... More 

Hong Kong, China
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

As SPG member, I like St Regis and now the Hongta hotel. As the taxi service is good, the room is spacious , this time I travelled with my wife. My impression is that I am quite satisfied as the room still maintained very good condition. For my wife, her feeling is that the sofa and carpet is bit outdated.... More 

Helpful?
Thank Edward2015
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. And we feel terribly sorry for your disappointing about sofa and carpet. Please accept our sincere apology to you, and we assure you that the necessary action of service improvement... More 

Fairfax Station, Virginia
Level Contributor
168 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed January 6, 2016

The Hongta Hotel is located about 50 minutes from the airport near the Lujiazui financial center. Staff are very helpful and attentive. Rooms are modern, well-appointed and clean. Club level breakfast is excellent. The International Restaurant provides a good buffet. While we did not try Danieli’s we were told the Italian meals were excellent.

Helpful?
1 Thank HedoCouple
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Macau Region, China
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 23, 2015 via mobile

Was having a high expectation as it's a former St Regis. The hotel itself is very old. The room needs to be refurished again. When u walk inside, it's like the early 80s. It doesnt look neat and clean. We tried out the club lounge there, the selection of food is very little and when u look at them, u... More 

Helpful?
Thank sandycwp
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Puchong, Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

Overall a good experience staying in this hotel. However, breakfast is of average rating as not as many choices. Room is very clean, comfortable and bright. Toilet is very clean and love the complimentary indoor slippers very much! :) There is a lovely indoor swimming pool.

Helpful?
Thank Aireen C
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Milan, Italy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2015 via mobile

A luxury hotel located in Shanghai Pudong area 5 minutes walk from Time square , shopping area and 10 minutes walk from Century ave area . This hotel was well know :St. Regis Hotel till 5 years ago and after change the property , doesn't change as service or quality . Excellent service , fine food and high standard rooms... More 

Helpful?
Thank lucagiove2015
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Singapore, Singapore
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed November 29, 2015

Probably my high expectations for Hongta caused me to be utterly disappointed during the current stay. 1st night: I sent my shoes for complimentary shining before going for my evening cocktails. However when I returned to my room after the two hours of cocktails, I found that my shoes seemed to be in the same condition. I requested the shoes... More 

Helpful?
Thank Joe C
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for our staff’s unprofessional service, and we assure you that the necessary action of service improvement will be conducted immediately. And we also will launch more training for... More 

North Vancouver, Canada
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 25, 2015

The room was bright and spacious. Very clean. They had a beautiful breakfast buffet every day. The hotel service through out was polite and helpful. Most spoke very good english. The Gym area and pool was awesome!!!! Very Close to Shanghai's subway system which is excellent!

Helpful?
Thank trunorth2015
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Atlanta
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 25, 2015

This is a beautiful property that is kind of off the beaten path. Expect a 15 to 30 minute taxi ride to get to the Bund or even the nicer parts of Pudong (like to visit the Pearl Tower or Shanghai Aquarium). The bed was excellent and the bathroom is one of the nicest in China (I am sure I... More 

Helpful?
Thank RAH4
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. And we feel terribly sorry for your disappointing about Italian food. Please accept our sincere apology to you, and we assure you that the necessary action of service improvement will... More 

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