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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

#33 of 3,985 Hotels in Shanghai
Certificate of Excellence
No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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486 Reviews from our TripAdvisor Community

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Traveler rating
    237
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (486)
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    (120)
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    (125)
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Shanghai Region, China
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located in pudong near the financial center. Previously known as st Regis this hotel is recommended for business travelers doing business around the pudong area. There is not much choice of food in hotel but there are many local restaurants within walking distance from the hotel

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Munich
Level Contributor
263 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked the Hongta very much overall, with just one poor grade. The early check- in was poorly organized into multiple lines. I started in one line, and then got moved to another by the staff, and then my line was going very slowly and I was about to change -- and then a shuttle with about 20 people showed... More 

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Germany
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

OVERALL IMPRESSION: A charmy hotel with a lovely Executive Lounge. LOCATION: 4/5 Not at the Bund, but nearby all business districts. ROOMS: 4/5 Upgrade to a Junior Suite. The rooms are clean and well equipped, but a bit old. STAFF / SERVICE: 5/5 The staff was very helpful, especially the staff in the Executive Lounge. RESTAURANTS: 4/5 & (VEGETARIAN /... More 

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! And kindly to share with you that parts of our hotel facilities are now under redecorating. We look forward... More 

Xiamen, Fujian, China
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2015

Beautifully designed hotel but need a bit of help on the service. After you have signed in and started to enjoy the hotel you wonder what happened. Room was fantastic. The detail to presentation was well thought out but who every showed them how it was done must have left the hotel. Those left behind must of forgotten what they... More 

Was this review helpful? Yes
Alex H, 客户关系经理 at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. Thank you for your comments which serves a good voice of customer. We assure you that the necessary action of service improvement will be conducted immediately. Sincerely, The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Penang
Level Contributor
159 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed June 17, 2015

Overall, my stay was very good and satisfactory. The check-in and check-out process was a bit long wait, seems like lack of staffs. The food at the breakfast was ok. Need improvement on the fried noodles. The taste was a bit weird. I am not sure if it's the local taste. But not like what I tasted outside the hotel... More 

Was this review helpful? Yes
Alex H, Public Relations Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. Thank you for your commens which serves a good voice of customer. We assure you that the ncessary action of service improvement will be conducted immediately. Sincerely The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Philadelphia, PA
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2015

I recently stayed four nights at this hotel. It was a fantastic experience. From check-in to check-out, everything was first-class. The room was clean, spacious, and elegant. The bed was the most comfortable bed I have ever slept in, even more comfortable than my own. And the rain shower head was deluxe. I highly recommend getting the Executive Room. It... More 

Was this review helpful? Yes 1
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely The Hongta Hotel, A Luxury Collection Hotel,... More 

Singapore, Singapore
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 15, 2015

Hongta Hotel is good value for its internet when it is during offer. Their service are improving compared to my previous visit. Although the room is ageing but it still can be regarded as luxury. I had two major concerns during my earlier visit in April but one was addressed. They changed the old treadmill to a very modernised treadmill.... More 

Was this review helpful? Yes 1
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. Thank you for your commens which serves a good voice of customer. We assure you that the ncessary action of service improvement will be conducted immediately. Sincerely The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Hong Kong, China
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed June 4, 2015

This is not a 5-star hotel but has feeling of the same, especially when it comes to the room. Very spacious, modern, big bathroom. Good wifi. Buffet breakfast downstairs is good - Tried few times the upstairs italian restaurant, food was great and no complaints to Chef but otherwise very overrated place - service poor for supposedly "fine" dining and... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review.I am delighted to acknowledge that you are satisefied with our room facility and wifi.Our team would be absolutely inspired and motivated by your comments! Thank you for your comments about the Danili's Italian restaurant, which serves a good voice of customer.We assure you that necessary... More 

Dalian, China
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 4, 2015

I like Hongta, as well as my colleagues. The staff are active to provide comfortable services, helpful and nice. The breakfast is rich, variable to meet the requirement for local Chinese and people from other countries. The facilitation is good, big room with bath vain, ...also has swimming pool, even i didn't go there during i stayed.. Generally, very good... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such generous review.I am delighted to acknowledge that you are satisfied with your stay at our hotel. Thank you again for your comment. We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Fairfax, Virginia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 25, 2015

A former St. Regis, the Hongta met our expectations. A luxury brand with the amenities expected of a high end SPG property. Check in was somewhat of a disaster. We waited in a queue for about 10 minutes and then because they identified us as SPG platinum, they sent us up to the 40th floor to check in instead. We... More 

Was this review helpful? Yes 1
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such generous review.I am delighted to acknowledge that you are overall satisfied with your stay at our hotel.Your compliment is definitely a big source of motivation to the entire team. Thank you for your comments about the Check-in experience, which serves a good voice of customer.We... More 

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