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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

5.0 of 5 No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
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Certificate of Excellence 2014
The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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427 reviews from our community

Traveler rating
    194
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    59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed in here for half of month for a small project. It was so warm to me because of their staff know I am a long stay guest. When I am out and in , they always help me call taxi and I even don't let the driver know my destination. For their facilities, their room is so... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Your compliment is definitely a big source of motivation to the entire team. Thank you again for your kindness and support. We look forward to welcoming you... More 

Bangalore, Karnataka, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

It’s a nice business hotel close to many offices, train station, few shopping places and other big hotels. The hotel interiors live up to five star status. Rooms are big, airy and contain everything that you would need for a comfortable stay. Breakfast buffet has a good spread with Chinese and continental dishes. There are few areas of improvement as... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued guest, Thank you very much for taking the time to give us such a detailed and generous review.I'm delighted to acknowledge that you overall enjoyed your stay with us and would like to choose us again. We have taken note of your comments with regard to their lack of professionalism when they conducted their job responsibilities. As for... More 

singapore
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for business for 2 nights. It is simply a fantastic hotel and you are getting St Regis type service for much less. The checkin experience was fast and friendly. I usually rate a hotel highly on this aspect. The whole experience was handled well and the butler even came to introduce amenities for the stay. Location is... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Your compliment is definitely a big source of motivation to the entire team. Thank you again for your kindness and support. We look forward to welcoming you... More 

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent four nights at the Hongta in October and can report that it met most expectations. Despite having a serious problem with secondary cigarette smoke ( this on a non smoking floor!) I still feel the hotel is a place I would return to. The staff could not move me right away because they were full, but they bought... More 

Was this review helpful? Yes 1
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us such an generous review.We are delighted to acknowledge that you are overall satisefied with your stay at our hotel and would like to stay with us again. We have taken note of your comments with the secondary cigarette smoke and we assure you that necessary actions... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

My office is near the hotel which makes an easy walking commute; services at hotel are adequate with staff always accommodating. Finish appointments are a tad tired - a refresh would be a good thing but not overdue.

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with our locatin and service. Thank you again for your kindness and we certainly look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel, Shanghai More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed with my 3-year old boy in this hotel in late October 2014. I would rate this hotel a solid 4.5 star. The location is a bit inconvenient as it is not very close to a metro station, but taxi in China is cheap. Everything was as expected in a typical 5-star hotel. The bathroom is very nice and... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking the time to give us such a detailed review. I am delighted to acknowledge that you are overall satisfied with your stay at our hotel. The hotel is conveniently located two blocks from Century Avenue metro hub and within 10 minutes walk of Pudian metro station which is the closet one, Our concierge... More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed here. There is really nothing to complain about the service, the room and the location. The rooms and services are really at a high standard. The hotel is only 400m from the Shanghai Science & Technology Museum: good for shopping; a short taxi ride to the Lujiazhui financial district and the city... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. I noticed your comment about your dining experience at the Saint's international restaurant and I assure you that necessary actions of service improvement will be conducted immediately.... More 

Singapore
Top Contributor
62 reviews 62 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 18, 2014 via mobile

This was the second time I stayed here. It is still as luxurious as my first time in April last year. The rooms and bathrooms are spacious. The study chair is Herman Miller. I guess that's because this hotel was supposed to be a St. Regis hotel. I have no complaints that I'm getting St. Regis quality at around or... More 

Was this review helpful? Yes 1
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued guest, Thank you very much for taking the time to give us such a detailed review. Firstly, please accept my sincere apologies for your unpleasant experience in the hotel. I have taken note of your comments with regard to their lack of proficiency and professionalism when they conducted their job responsibilities. As for the three cases you mentioned,I... More 

Shanghai Region, China
1 review
5 of 5 stars Reviewed November 16, 2014

located in the heart of pudong, close to Longyang Malglv train station and two blocks away from century avenue subway station. in 2012, the hotel rebranded to the luxury collection hotel, another high-end brand under starwood group.The front associate recognised me as SPG guest when told my reservation and kindly inform me all the SPG benefits.butler is very helpful during... More 

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review.I am delighted to acknowledge that you are satisfied with your stay at our hotel. Your compliment is definitely a big source of motivation to the entire team. Thank you again for your kindness and support. We look forward to welcoming you back... More 

Chesterfield, Michigan, United States
Top Contributor
110 reviews 110 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 14, 2014

My wife and I stayed here for a week. It is an extremely comfortable property. The beds are wonderful and the rooms are quiet. Our shower each day was wonderful. The staff took excellent care of us, and there is always someone available to help. Each of the restaurants is a great choice, especially Danieli's. Do not miss the ravioli!!!

Was this review helpful? Yes
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to give us such a generous review.I am delighted to acknowledge that you are satisfied with your stay at our hotel. Your compliment is definitely a big source of motivation to the entire team. Thank you again for your kindness and support. We look forward to welcoming you back... More 

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Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: No.889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
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Also Known As:
St Regis Hotel Shanghai
Hotel Style:
#31 Spa Hotel in Shanghai
#58 Business Hotel in Shanghai
#59 Luxury Hotel in Shanghai
#204 Best Value Hotel in Shanghai

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