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Sheraton Shanghai Hongqiao Hotel

#129 of 3,984 Hotels in Shanghai
Certificate of Excellence
No.5 Zunyi South Road, Changning District, Shanghai 200336, China
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Sheraton Shanghai Hongqiao Hotel
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Sheraton Shanghai Hongqiao Hotel
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624 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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    (624)
  • Mar-May only
    (178)
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Milan, Italy
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My second time in this hotel and I am very satisfied of my choice and my stay. Room very nice with classical style furniture. Breakfast very good even if the breakfast room was super full. Check-in and check-out very quick, which is not obvious in China. Nothing to complain at all.

Was this review helpful? Yes
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear tomdark2015, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our breakfast. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your... More 

Anhui, China
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A three nights business stay&the hotel was outstanding.The service is really great. Especially the new staff I first time to see here-EVELYN HU,is really patiently. The room is a little bit old,but is big enough.The bed is luxurious. The breakfast is really have many choice,is amazing. Very highly recommended.If your flight is close to SHA AIR,choose this hotel please.

Was this review helpful? Yes 1
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear RICHARD Y, Thank you for choosing Sheraton Shanghai Hongqiao Hotel and for taking the time to share your wonderful feedback with us. We are glad to know that you enjoyed your stay and appreciate our attentive staff and convenient location. Rest assured we are eager to welcome you back on your next Shanghai visit. Do feel free to let... More 

Shanghai Region, China
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is one of the earliest Sheraton. Hotel on Shanghai and newly refurbished . Great choice of food as I have stayed at all sheraton hotels in shanghai and recommended for business and travel visitor . There are many shopping complexes within walking distance from the hotel

Was this review helpful? Yes
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear teo a, I appreciate you taking the time to write a review on Tripadvisor following your stay at Sheraton Shanghai Hongqiao Hotel. The hotel is located in Honqgiao which is among Shanghai’s fastest growing business districts. Many multinational companies have or are establishing their China headquarters in this part of town. It is also in close proximity to the... More 

Philadelphia, Pennsylvania
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always stay at this hotel. The staff are very friendly and helpful. they recognize returning customers. I would specially like to thank Ms. Juliette Zhu, reception manager and ALL the Staff at the Club floor. They recognized me as a returning frequent guest and did their best to make my staf comfortable and memorable. I would highly rcomments this... More 

Was this review helpful? Yes
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Charles T, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make... More 

Annapolis, MD
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Been here a number of times, awesome restaurants, food is great, rooms just a little tired but nothing to complain about. However, the tax, 'service' fee and outrageous internet charge means it is enough! So many other choices in the area. No control of thermostat in the rooms! (they let you think you can change the temp, but it is... More 

Was this review helpful? Yes 1
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear tsotsi2, Thanks for taking the time to share your feedback on your recent stay experience with us. It is disappointed for us to learn that the wifi failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look forward to welcoming... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2015

The breakfast and bar in the hotel were the highlights. The rooms were average for a hotel in Shanghai if not just a bit small and outdated. The executive lounge on the top floor was lower quality than average. The restaurant on the top floor was very good. The breakfast spread was one of the best I have had...even for... More 

Was this review helpful? Yes
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Neal K, Thank you for choosing Sheraton Shanghai Hongqiao Hotel and for taking the time to share your wonderful feedback with us. We are glad to know that you enjoyed your stay and appreciate our breakfast. Rest assured we are eager to welcome you back on your next Shanghai visit. Do feel free to let us know how we... More 

San Diego, California
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed June 15, 2015

This is one of very average Sheraton properties that I have stayed in. The service was good but the rooms were very tired looking. In fact, when I entered the room after check-in, the room had such a strong smell of mold that I went back to reception and asked them for another room. The second room did not smell... More 

Was this review helpful? Yes
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Sandeep420, Thank you very much for choosing to stay at Sheraton Shanghai Hongqiao Hotel and for taking the time to share your stay experience with us. We appreciate you for sharing your thoughts and for letting us know of your personal preferences. As we strive to continue improving our services to you, we hope that you could inform with... More 

Singapore, Singapore
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 7, 2015

As the name suggests, this Sheraton is in the Hongqiao area of Shanghai. It's close to the older Hongqiao airport. Rooms are clean though slightly dated. Service is alright. To take a taxi from Pudong airport will take 40mins to 60mins depending on the traffic conditions. It will cost about 180 to 200 RMB. Going downtown (Nanjing East/West Road or... More 

Was this review helpful? Yes
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear LucasYeo, Thank you for taking the time to share your fantastic feedback from your recent experience at Sheraton Shanghai Hongqiao Hotel. We are glad to know that you enjoyed your stay and appreciate our convenient location. Rest assured we are eager to welcome you back on your next Shanghai visit. Do feel free to let us know how we... More 

Helsinki, Finland
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 31, 2015

Stayed at the Sheraton Hongqiao in June 2015 for 3 nights for business purpose. The staff is very friendly and professional, the breakfast buffet is good and has several Western and Chinese options. The rooms are a little old and need renovation.

Was this review helpful? Yes 1
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear lax-sas, Thank you for your kind review of Sheraton Shanghai Hongqiao Hotel. I have shared your comments with our colleagues and they are very motivated by your positive feedback. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you... More 

Hong Kong, China
Level Contributor
4 reviews
3 of 5 stars Reviewed May 27, 2015

Not a present stay, this hotel need a renovation, staff need more training. We had booked a nonsmoking room but had been given a smoking room, we only realized it when we unpacked our luggage and couldn't stood for the odor. Called to front desk the girl answered our call offered us nonsmoking room but downgrade us from executive floor... More 

Was this review helpful? Yes
SheratonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Jcheng30B, Thank you for choosing Sheraton Shanghai Hongqiao Hotel and for taking the time to share your feedback on your stay with us. The whole team and I are disappointed to hear that your experience had not been a most fulfilling one and truly apologize for the inconvenient during your stay. I would greatly appreciate if you would contact... More 

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
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