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Sheraton Shanghai Hongqiao Hotel

4.5 of 5 No.5 Zunyi South Road, Changning District, Shanghai 200336, China
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Sheraton Shanghai Hongqiao Hotel
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Sheraton Shanghai Hongqiao Hotel
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568 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I've come to this hotel 3 years in a row for a yearly event that we do. This is not the most luxurious or impressive hotel, it is definitely an older hotel and if you want something flashy this isn't the right place. If you're looking for a nice hotel at a good price, this is the right place for... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear c0nferenceguru, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us in past 3 years appreciated our food, room, staff and our great service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make... More 

Sydney
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Great value! Clean and a typical Sheraton. Dated decor. Great breakfast buffet with fantastic spread. Gym with plenty of cardio equipment. A decent lap pool and reasonable spa. Laundry a bit pricy. All in all it great value.

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Gimajay, Thank you very much for choosing to stay at Sheraton Shanghai Hongqiao Hotel and for taking the time to share your stay experience with us. We are delighted to read that you enjoyed your stay with us. We are also happy to know that you appreciated our breakfast offering and fitness center. We hope that you will once... More 

Lausanne, Switzerland
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I am currently staying at this propriety and if you like to take time machine to the 80 this place is the right choose !!!! despite i get upgrade to a suite with two fully equips bathroom here are the positive -beside exception center -50 rmb from the airport -upgrade to suite (platinium spg member) the negative (and i just... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Johann O, Thanks for taking the time to share your feedback on your recent stay experience with us. It is disappointed for us to learn that the room facilities failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look forward... More 

Shanghai
Contributor
18 reviews 18 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a platinum member that stays at SPG hotels worldwide for business and pleasure, so my rating is relative in some manner. The staff was friendly at check in, although not the usual greetings provided to platinum members. There was no explanation of the amenities or the lounge access info (even though I am well aware of all of... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Shanghaiasiafan, Thank you for taking the time to share your feedback regarding to your stay at Sheraton Shanghai Hongqiao Hotel. I am truly delighted to hear that you enjoyed the stay with us. We apologize for the inconvenience caused by the old facilities. Thanks for your understanding. We do hope to be of service to you again and look... More 

Xi'an, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

this hotel room is very large and very comfortable.I like the pool.Hotel person very kind people and everyday was coming newspaper to our room.every day cleaning our room by housekeeping.I have been there last year.

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Jin K, Thank you very much for choosing to stay at Sheraton Shanghai Hongqiao Hotel and for taking the time to share your stay experience with us. We are delighted to learn about your appreciation of our high level of service and hotel facilities. We look forward to welcoming you back to our hotel for another fantastic experience. More 

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for 3 nights and most of the associates I encountered were professional and courteous. Check in was fast and Bonnie Yu explained all the entitlement of my stay very clearly. The hotel is indeed old but very clean. Room was clean and defect free. If the shower water pressure can be stronger then it will be... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear MLMark, Thank you very much for this magnificent review of Sheraton Shanghai Hongqiao Hotel. We are most grateful about your appreciation of our breakfast and employee. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Shanghai even more memorable. Wishing you safe travels. More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights in October as part of a tour package. The rooms were very comfortable and the beds provided a good night's sleep. The buffet breakfast (included with our tour) was excellent: a large variety between Western type and Asian foods. The hotel was conveniently located across from a park. Shopping, stores and japanese restaurants were within... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear ceceliawong, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable.... More 

Ponte Vedra Beach, Florida
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent 2 nights at the Sheraton Shanghai for business. It was an Ok stay, but certainly nothing special. The rooms are clean and check in is quick. The breakfast buffet is good. There are a couple things that could be improved. Room Service. - I ordered a "chicken burger" that was not what arrived. It was some sort of... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear pvgirl7, Thanks for taking the time to share your feedback on your recent stay experience with us. It is disappointed for us to learn that the in room dining failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look forward... More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at Sheraton Shanghai Hongqiao Hotel and to be honest is a great hotel to stay in Shanghai. Excellent facilities on the hotel, superb service and great food. It's very close to the city center and situated in a nice area of the city. I highly recommend this hotel. Finally, I'd like to mention the staff was fabulous,... More 

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Anne S, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make... More 

New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

this was my first time to shanghia and my client recommended the sheraton hongqiao. i was there for three days and loved hotel.the hotel is a block from the 10line of the subway which made it easy to get to yu gardens,nanjing road ,and the bund. i was a bit jet lagged and hungry when i arrival,but the front desk... More 

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear vivian d, Thank you very much for sharing your recent stay experience with us and for giving us a full score. We are delighted to read that you enjoyed your stay with us. We are also happy to know that you appreciated our location, room and our staff responsiveness and helpfulness. We hope that you will once again make... More 

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Additional Information about Sheraton Shanghai Hongqiao Hotel

Address: No.5 Zunyi South Road, Changning District, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongqiao Hotel 4.5*
Number of rooms: 587
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Also Known As:
Sheraton Shanghai
Shanghai Sheraton
Hotel Style:
#46 Spa Hotel in Shanghai
#84 Business Hotel in Shanghai
#100 Luxury Hotel in Shanghai
#288 Best Value Hotel in Shanghai

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