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Sheraton Shanghai Hongqiao Hotel

4.5 of 5 No.5 Zunyi South Road, Changning District, Shanghai 200336, China
Best prices for: 1 room 1 guest
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Sheraton Shanghai Hongqiao Hotel
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Sheraton Shanghai Hongqiao Hotel
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586 reviews from our community

Traveler rating
    183
    246
    120
    28
    9
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304
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (586)
  • Mar-May only
    (153)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (147)
  • Dec-Feb only
    (126)
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Liaoning
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

Back my old place after almost 6 months due to my task changes...One thing i like most is people here all know me and really look after my stay here. The reception manager is really sweet and remind me to make future bookings a bit earlier as the whole city will be busy during show time in March and April... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear ZX L, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make... More 

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hello ı state dün this hotel ın january for busınes its a really nice hotel süper clean and very friendly staff .. Also hotel breakfast is bey nice ı would highly recommend the place .. Its also close to the shoppıng malls and close by to Starbucks ..

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Cananferah, I am very happy that you enjoyed your overall stay in January and appreciate the effort in posting your comments on Tripadvisor. The team and I are thrill that you enjoyed your stay with us. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay... More 

Singapore, null, Singapore
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

When visiting the Shanghai office I always stay at this hotel because it is close to the office and airport. The Breakfast is good but the cheeseburgers for room service need improvement. Not the best quality of beef is used. Staff is helpful.

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Jerry D, Thank you very much for choosing to stay at Sheraton Shanghai Hongqiao Hotel and for taking the time to share your stay experience with us. We are delighted to know that you appreciated our staff and breakfast. We look forward to welcoming you back again. Do let us know if we can be of any assistance to... More 

Shanghai, China
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in August. Rooms could use some renovation. We had access to the lounge, they served good selection of food, drinks. I was there before they started to put wine outside, they put red out, so I asked for white and they said I still have to wait 10 more minutes until the happy hour started.... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Barbora P, Thank you for taking the time to share your feedback regarding to your stay at Sheraton Shanghai Hongqiao Hotel. I am truly delighted to hear that you enjoyed the stay with us. We apologize for the inconvenience caused by the Sheraton Club Lounge problem. Thanks for your understanding. We do hope to be of service to you... More 

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stay here on my trip to Shanghai as it was within walking distance to my work place. My problem with w place is the strong smell of cigarette smoke in the room even on a non - smoking floor. The limited number of power point is not friendly to travelers with multiple devices to plug in. I would have... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear kirikuru, Thank you for taking the time to share your feedback regarding to your stay at Sheraton Shanghai Hongqiao Hotel. We apologize for the inconvenience caused by the limited number of power point. Thanks for your understanding. We do hope to be of service to you again and look forward to welcoming you back to Sheraton Shanghai Hongqiao Hotel.... More 

London, United Kingdom
Top Contributor
56 reviews 56 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 26, 2015

Whilst I have nothing but praise for the staff and service, unfortunately the furniture in the rooms is very old-fashioned, there are insufficient power points for the modern traveller whilst the bathroom is a mix of ancient (the over-bath shower is very 1970s) and modern (glass sink/washstand). The Italian and Japanese restaurants are both excellent and the hotel is well-located... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear PeripateticVintage, Thank you very much for choosing to stay at Sheraton Shanghai Hongqiao Hotel and for taking the time to share your stay experience with us. We are delighted to know that you appreciated our staff and service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make... More 

Gold Coast, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed January 26, 2015

Was worried about staying here because of the mixed reviews however I was pleasantly surprised. Stayed for a week prior to Christmas and it felt like a home away from home. Yes rooms are older but really comfortable. Nice big bar downstairs where we met each evening was great even with a happy hour!! Breakfast was your usual buffet fare... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Jason M, I am very happy that you enjoyed your overall stay in December and appreciate the effort in posting your comments on Tripadvisor. The team and I are thrill that you enjoyed your stay with us. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and... More 

Ginevra
Top Contributor
133 reviews 133 reviews
40 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 25, 2015

Excellent service in this Sheraton Hotel. Everyone is keen to help, with good manners and defintely service oriented. Really, wonderful team. The Hotel is well located, 15 and 30 minutes walking distance from two different metro stations directly linked to the Bund. Rooms are quiet and comfortable, and warm. Furbishment is a bit old fashion and out of the date,... More 

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear d_agva, Thank you for choosing Sheraton Shanghai Hongqiao Hotel and for taking the time to share your wonderful feedback with us. We are glad to know that you enjoyed your stay and appreciate our service, wonderful team and convenient location. Rest assured we are eager to welcome you back on your next Shanghai visit. Do feel free to let... More 

1 review
1 of 5 stars Reviewed January 24, 2015

Customer services, is no good they promised me a sweet they never gave it to me they made mistake they gave my room key the other person I was insulted I was scared two people walked into my room the manager promised me everytime I come to the hotel they will give me a sweet and never kept that promise

Was this review helpful? Yes
Michigan
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 19, 2015

I've stayed at this hotel a number of times and am always pleased. It is well located and the breakfast buffet is excellent. A number of restaurants within walking distance and Starbucks right across the street.

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Michigaloot, Thank you for taking the time to share your fantastic feedback from your recent experience at Sheraton Shanghai Hongqiao Hotel. We are delighted to know that you had a great stay with us and appreciated our breakfast. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make... More 

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Additional Information about Sheraton Shanghai Hongqiao Hotel

Address: No.5 Zunyi South Road, Changning District, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongqiao Hotel 4.5*
Number of rooms: 587
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Also Known As:
Sheraton Shanghai
Shanghai Sheraton
Hotel Style:
#47 Spa Hotel in Shanghai
#84 Business Hotel in Shanghai
#104 Luxury Hotel in Shanghai
#281 Best Value Hotel in Shanghai

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