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All 3,843 Shanghai hotels

Sheraton Shanghai Hongqiao Hotel

4.5 of 5 Hotel   |   No.5 Zunyi South Road, Changning District, Shanghai 200336, China (Hongqiao)
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Sheraton Shanghai Hongqiao Hotel
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Ranked #116 of 3,843 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 2 days ago
Shanna24 Geneva, Switzerland
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530 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Geneva, Switzerland
Top Contributor
52 reviews 52 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is a bit dated. The lobby looks fine and up to the standards. Check in was quick enough, we were upgraded from an SPG room to an executive room. Our room on the 23rd floor looked a bit dated but not as dated as in the Sheraton Beijing. There was a flatscreen television and a central system to... More

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Washington, DC
Top Contributor
53 reviews 53 reviews
47 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel twice in the month. When built, it was probably an achievement - but today, it already feels like a relic. Issues include: - Serious wear and tear - the rooms need an upgrade; worn carpeting, unpleasantly stained furniture, etc - HVAC systems - they simply don't work. rooms don't reach desired temperature, humidity is a problem,... More

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear alphabetsoup2010, Many thanks for taking the time to comment on your recent stay at Sheraton Shanghai Hongqiao Hotel. It is disappointed for us to learn that the hotel failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look forward to... More

New York, USA
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Sheraton (used to be a Westin) is 8 or so kilometers from downtown Shanghai. It is a short cab ride from the Hongqiao Airport. It is also a short walk to Subway Line 10 and a 10 minute walk from Subway Line 2... so it is convenient if you do not want to be in the heart of downtown.... More

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear avatarNY, Thank you for taking the time to share your generous feedback from your recent stay with us. I am honored to be your hotel of choice in Shanghai as well as appreciating our room and Giovanni's Italian restaurant. Do please feel free to let us know if we can be of any assistance to make your next stay... More

Tokyo, Japan
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

Average Business Hotel but priced at luxury Hotel. Average breakfast, good restaurants inside hotel (expensive). Room are OK, overall slightly lower level than normal Sheraton but more expensive. Anyway in Hongqiao one of the better choices.

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Alex J, Thank you for taking the time to share your generous feedback from your recent stay with us. I am honored to be your hotel of choice in Shanghai! The whole team and I are disappointed to hear that your experience had not been a most fulfilling one and truly apologize for the shortfalls during your stay. I... More

Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

A great hotel to stay at for work - I stayed for two nights, but could quite easily have stayed for a week. Location is good near hongqiao airport. Bed is massive and extremely comfortable. The breakfast is high quality with lots of variety (with choice of coffees offered - which is a nice touch). will back soon

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Megumi X, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make... More

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed August 3, 2014

Sheraton Hongqiao is an excellent choice for business travel to Shanghai. The rooms are comfortable and the location offers great convenience to city centre and major transport hubs. I echo other guests' positive sentiments about the front desk staff, as they are always friendly and highly service oriented. Ms. Juliet and the team deserve high praise for their fantastic work!!

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Jack W, Thank you very much for your positive comments about Sheraton Shanghai Hongqiao Hotel! We are delighted to learn about your appreciation of our high level of service and hotel location. We look forward to welcoming you back to our hotel for another fantastic experience. More

Milan, Italy
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

extremely comfortable rooms, exquisite service, very good and abundant breakfast, close to anything you want to see in Shanghai. superior quality/price ratio. I have been here many times but still I am always positively surprised. Good for a business trip and or vacation.

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear LVD1969, Thank you for taking the time to share your generous feedback from your recent stay with us. I am honored to be your hotel of choice in Shanghai! We are delighted to learn about your appreciation of our high level of service and breakfast. We look forward to welcoming you back to our hotel for another fantastic experience. More

Senior Contributor
33 reviews 33 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 30, 2014

Gold with SPG lost me; no perks for Gold members but stayed here July 29 Very handy to Hongqiao Airport but other side of town if you are looking for proximity to Pudong Airport Pros: Classic, comfortable bed Quiet Next to Wal-Mart Shanghai Offices Opposite Starbucks and Costa Coffee :) Cons: A ways from the "usual" tourist places Older rooms... More

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear neilsa, Thanks for taking the time to share your feedback on your recent stay experience with us. It is disappointed for us to learn that the dinner and breakfast buffet failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look... More

Milan, Italy
1 review
5 of 5 stars Reviewed July 23, 2014

When I travel to Shanghai I usually pick the Okura Garden in downtown. This time though I had to go to a different zone, and Sheraton looked to be the right solution. And it was so: the rooms are comfortable, if a bit outdated, but the service quality is really high. Especially the Reception team has been amazing. Always proactive... More

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Francesco R, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make... More

2 reviews
2 of 5 stars Reviewed July 21, 2014

I stayed here from July 4th til July 8th. Sheraton is always a nice play to stay and so did Hongqiao location. But something bizarre happened. On the first day after I used cosmetics and went out for a lunch with friends, two of my cosmetics were missing. Then my friend who spoke fluent Chinese complained and got an answer... More

Was this review helpful? Yes
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Sally H, Thank you for choosing Sheraton Shanghai Hongqiao Hotel and for taking the time to share your feedback on your stay with us. The whole team and I are disappointed to hear that your cosmetics were missing during your stay. We would also like to apologize for that. I would greatly appreciate if you would contact me directly... More

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Additional Information about Sheraton Shanghai Hongqiao Hotel

Address: No.5 Zunyi South Road, Changning District, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongqiao Hotel 4.5*
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Also Known As:
Sheraton Shanghai
Shanghai Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#48 Spa Hotel in Shanghai #89 Business Hotel in Shanghai #99 Luxury Hotel in Shanghai #294 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
With a prime location in Hongqiao,the Sheraton Shanghai Hongqiao Hotel is ideally situated amidst the corporate business and consulate district as werll as two large exhibition centers:INTEX and Shanghai Mart.You will be greeted by friendly staff and the warm ambience,brought on by the refreshing Sheraton scent and the glittering chandeliers combined with exquisite oriental art pieces. ... more   less 
Number of rooms
587

Questions & Answers

Questions? Get answers from Sheraton Shanghai Hongqiao Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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