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All 3,924 Shanghai hotels

Sheraton Shanghai Hongqiao Hotel

4.5 of 5 Hotel   |   No.5 Zunyi South Road, Changning District, Shanghai 200336, China (Hongqiao)
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Sheraton Shanghai Hongqiao Hotel
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Ranked #118 of 3,924 Hotels in Shanghai
A recent review
3 of 5 stars reviewed 5 days ago
pvgirl7 Ponte Vedra Beach, Florida
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560 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ponte Vedra Beach, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I spent 2 nights at the Sheraton Shanghai for business. It was an Ok stay, but certainly nothing special. The rooms are clean and check in is quick. The breakfast buffet is good. There are a couple things that could be improved. Room Service. - I ordered a "chicken burger" that was not what arrived. It was some sort of... More

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear pvgirl7, Thanks for taking the time to share your feedback on your recent stay experience with us. It is disappointed for us to learn that the in room dining failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look forward... More

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at Sheraton Shanghai Hongqiao Hotel and to be honest is a great hotel to stay in Shanghai. Excellent facilities on the hotel, superb service and great food. It's very close to the city center and situated in a nice area of the city. I highly recommend this hotel. Finally, I'd like to mention the staff was fabulous,... More

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Anne S, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make... More

New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this was my first time to shanghia and my client recommended the sheraton hongqiao. i was there for three days and loved hotel.the hotel is a block from the 10line of the subway which made it easy to get to yu gardens,nanjing road ,and the bund. i was a bit jet lagged and hungry when i arrival,but the front desk... More

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear vivian d, Thank you very much for sharing your recent stay experience with us and for giving us a full score. We are delighted to read that you enjoyed your stay with us. We are also happy to know that you appreciated our location, room and our staff responsiveness and helpfulness. We hope that you will once again make... More

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for several times, very good value as Platinum members, the room is old but if can upgraded to suite, the size is reasonable. The toilet is outdated but clean. Compare the price with other 5 star , it is much cheaper due to the decoration is old. While if u travel from Hongqiao airport , it is... More

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Edward2015, Thank you very much for your positive comments about Sheraton Shanghai Hongqiao Hotel! We are delighted to learn about your appreciation of our high level of service and price.I have shared your comments with our colleagues and they are very motivated by your positive feedback. We look forward to welcoming you back to our hotel for another fantastic... More

Boston, Massachusetts
Top Contributor
70 reviews 70 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Attending a business meeting over 3 days I arrived expecting a modern, newer hotel. I was disappointed. The rooms show their age and wear; old style furnishing, worn but clean with older repaired bathrooms (tile work and design). The hotel staff has good attention to room cleaning details but it couldn't cover the old rug, large wooden desk and dresser... More

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear fcarr, Thank you for taking the time to share your feedback regarding to your stay at Sheraton Shanghai Hongqiao Hotel. I am truly delighted to hear that you enjoyed the stay with us. We apologize for yours disappointed caused by the decoration. Thanks for your understanding. We do hope to be of service to you again and look forward... More

Newport, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have been staying here for around 10 years, and the hotel does what it says on the tin. The service is good - polite and formal without being overflowing, but that is the Chinese way. The facilities are good: the coffee shop/standard restaurant serves good breakfast buffet and evening buffet, albeit at a price so I would strongly suggest... More

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Stephen M, Thank you for choosing Sheraton Shanghai Hongqiao Hotel and for taking the time to share your feedback on your stay with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another... More

Hong Kong, China
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The overall outlook for the facilities are good, and the overall performance of the staff is great, especially in PRC, they are proactive, nice, helpful. The gym facilities was fair, the breakfast was good with a lot of choices. The room was clean and tidiness.

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear maxwongwk, Thank you for taking the time to share with us your recent stay with us here at Sheraton Shanghai Hongqiao Hotel. I am delighted to read you had such a great time and that you found our team members to be excellent. The team will be very happy to note that they made such a positive, yet unobtrusive... More

Hong Kong
Contributor
19 reviews 19 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 18, 2014

The hotel is located Hongqiao area, that is not in the popular tourist area but you can easy access to CBD or tourist area, you can take subway line 2 (green line) to the Pudong Airport, Hongqiao Airport, Nanjing Road, Pudong or line 10 to Xintiandi, Yu Garden etc., approx. 10 mins walk to line 2 or line 10. Quiet... More

Was this review helpful? Yes 2
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear KA_HK, Thank you for taking the time to share your feedback from your recent experience at Sheraton Shanghai Hongqiao Hotel. The hotel is located in Honqgiao which is among Shanghai’s fastest growing business districts. Many multinational companies have or are establishing their China headquarters in this part of town. It is also in close proximity to the Shanghai Hub... More

Bangkok, Thailand
Contributor
19 reviews 19 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 17, 2014

Checked in again today, was here earlier in the week and many times this year. Something has changed you can feel it from the moment you walk through the doors, people are engaged and committed in a way they have never been. Before you had to fight like an irate New Yorker for simple things, business meetings were accompanied by... More

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SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear PETER1290, Many thanks for taking the time to comment on your recent stay at Sheraton Shanghai Hongqiao Hotel. We are delighted to learn about your appreciation of our concierge service. I will share your feedback with our associates. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels... More

Minato-ku, Tokyo
Top Contributor
54 reviews 54 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2014

The Sheraton was the Westin Shanghai when I first started visiting Shanghai in 2003. It was top of the line then but has been upstaged now by the hotels in Jinan Temple, Bund and Liujiazhei areas in recent years. I have stayed there many time over the years and still enjoy an occasional Sunday brunch there. Nevertheless, this is a... More

Was this review helpful? Yes 1
SheraonShanghai_HQ, Online Distribution Assistant Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Abacae, Thank you very much for your positive comments about Sheraton Shanghai Hongqiao Hotel! We are delighted to learn about your appreciation of our high level of service and hotel facilities. We look forward to welcoming you back to our hotel for another fantastic experience. More

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Additional Information about Sheraton Shanghai Hongqiao Hotel

Address: No.5 Zunyi South Road, Changning District, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongqiao Hotel 4.5*
Number of rooms: 587
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Also Known As:
Sheraton Shanghai
Shanghai Sheraton

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