Location was great, next to the best shopping area in shanghai. The room was clean and nice, a traditional 5 star hotel (not those luxury kind). The service and attitude from front desk wasn't great, but ok....

Okura Garden Hotel Shanghai is highly recommendable. It is comfortable by all means. The service is in top. The view over shanghai is fantastic. In the hotel there are excellent restaurants. The atmosphere is nice and quiet.

The Okura Garden Hotel is a lovely hotel overlooking a beautiful garden and in a great location in Shanghai. The property is beautifully maintained, comfortable, and the multiple restaurants provide a wide variety and very enjoyable.

The hotel is in a great location amidst impressive gardens. When I arrived early in the morning they had no record of my early check-in and initially told me I would have to wait until at least 10:00 as they were full. Fortunately though I had printed out my confirmation which clearly stated early check-in, and miraculously within 5 minutes... More

Stayed here for the first time this week, centrally located, good service and immaculate rooms . Don't miss the sky bar , has amazing views of the city . Downside is no Wifi in the rooms which I found ridiculous , had to go down to the lobby to check mails etc which wasn't really good . Would have expected... More

When I come Shanghai which I do 4-5 times a year, I usually stay in Jing Jiang Hotel. Okura Garden Hotel is right across the street.  I like the Jing Jiang a lot. You can check my review about it. This time I decided to try the more expensive Garden. The experience is not good. The hotel lobby is a... More

The hotel was centrally located and in front of a big garden. Excellent service, immaculately clean room, centrally located and closed to where all the activities were. Beautifully-crafted architecture covered the hotel facade. Easy walking distance to some very good western restaurants and bars. Subway station was nearby. A short taxi ride could bring you to almost anywhere in Shanghai.... More

Nice Clean Hotel in Ok area, lacks WIFI in Room, kind of old style but still clean and fresh. Is probably 15-20 years old. But Like I said still in nice shape. Beds are hard but ok. Sazanka Restaurant (Teppanyaki) upstairs kind of disappiontment. Orderd Shrimp and Scallops Dish, 1 shrimp 1 Scallop (Small) NOT appetizer, then they charge 600... More

I had reserved a normal double room but decided to upgrade to a suite, ie bedroom plus living room and bathroom. The Japanese receptionist handled my request very well and efficiently and I thought the price for the upgrade was reasonable. The concierge desk at the Okura is exceptionally well run, particularly bearing in mind that they are far more... More