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All 3,926 Shanghai hotels

Okura Garden Hotel Shanghai

4.5 of 5 Hotel   |   No.58 Maoming South Road, Huangpu District, Shanghai 200020, China (Huaihai Road)
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Okura Garden Hotel Shanghai
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Ranked #55 of 3,926 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 22, 2014
Mark F Seattle, Washington
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523 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (523)
  • Mar-May only
    (138)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (159)
  • Dec-Feb only
    (96)
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There are newer reviews for Okura Garden Hotel Shanghai
See the most recent reviews
Seattle, Washington
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 22, 2014

Okura Garden Hotel is an excellent quality hotel in a great location. It is close to the nightlife, restaurants and boutiques on the old French Concession with a subway stop nearby. Clean, friendly, English speaking with lots of amenities. Highly recommended.

Was this review helpful? Yes 1
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. More

Hong Kong
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 12, 2014

It's the third time we visited Shanghai, and Okura Garden was the best of all hotels we'd ever stayed in Shanghai. Located on Huai Hai Road, Okura Garden is originally the French Club built in the French Concession in the 20s. Upon entering the hotel one would be greeted right away by the friendly staff and the awesome Art Deco... More

Was this review helpful? Yes 2
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. More

Overland Park, Kansas
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed July 12, 2014

This hotel had a lot of good things about it. Two things got it two stars. First, we requested a room with one bed. I went to Shanghia with my wife. We arrived at the hotel and all they had left was doubles. Even worse, the double rooms had small beds. Maybe a full, there was no way my wife... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. More

Harrogate, United Kingdom
Top Contributor
108 reviews 108 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed here for the return to a shanghai after touring china and am pleased we didn't stay near the Bund again. The Bund has nice views but there isn't much going on! This is a much better location and this hotel is very well placed, with easy access to shopping, places to eat and drink. The hotel is a... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

manila
Top Contributor
70 reviews 70 reviews
65 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed June 13, 2014

Hotel is located in French Concession. Lobby is nice, breakfast buffet is great. Room service is nice but expensive. But room needs a major renovation. Very old side tables which is not pleasing to the eyes. Water pressure is good. Views are ok. Housekeepers are very efficient. Elevators are x6. Bellboys and doormen not ver friendly but housekeepers and service... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We... More

Guangzhou
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 5, 2014

Okura garden been there since I start visit Shanghai many years back Excellent location beautiful property just need upgrade and fine touch Very good location near metro and close to anywhere in Shanghai city center Can be still the best in Shanghai

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

Belfast, United Kingdom
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 31, 2014

The hotel would benefit from a gentle updating in some areas and perhaps a more determined effort in other areas. My room was in better order than those of some of my colleagues.Breakfast was poor and the staff disinterested to attempt to improve the experience. Dinner in the European restaurant on the top floor was excellent with an attentive staff.... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

Shanghai, China
Contributor
19 reviews 19 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 23, 2014

Having some business to attend to at the nearby Qantas offices last Friday (16th May), I decided on a late lunch at The Rose Cafe of the Okura Garden Hotel. The main reason for my choice was that I have enjoyed the hospitality of the Okura chain in Japan and was looking forward to more of the same in Shanghai.... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, We are very sorry about what have happened, We will pay great attention to the problem, Also strengthen our training level to the staff of “ROSE CAFÉ”. We will try our best to improve our service in the future. We would like... More

Shenzhen, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 13, 2014

I found this hotel to be old, the "superior room" had older furnishing and a pretty small bed. Compared to other hotels at its price range and location it felt like it wasn't keeping up. I see someone else said the gym was unacceptable, I never made it in since they wanted to charge me 50 RMB to exercise. I... More

Was this review helpful? Yes 1
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. More

Midlands
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 26, 2014

Lovely hotel, opulent reception and lobby, matched well by the level of service and quality of room. Location good, close to subway, rooms spacious , well decorated, good bed, and multifunction toilet with heated seat!!! We miss that!! Water is filtered and drinkable, which is a plus, and the shower was truly enjoyable. Value for money was exceptional and we... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. More

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Additional Information about Okura Garden Hotel Shanghai

Address: No.58 Maoming South Road, Huangpu District, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Huaihai Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Okura Garden Hotel Shanghai 4.5*
Number of rooms: 485
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Also Known As:
Okura Garden Shanghai
Shanghai Okura Garden Hotel

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