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Okura Garden Hotel Shanghai

#55 of 3,976 Hotels in Shanghai
Certificate of Excellence
No.58 Maoming South Road, Huangpu District, Shanghai 200020, China
Hotel amenities
Okura Garden Hotel Shanghai
Best prices for: 1 room 1 guest
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Ranked #55 of 3,976 Hotels in Shanghai
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Wolfmanfromthenorth
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617 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

We arrived late and left early but it was enough to be very disappointed of this hotel. The room was not nice, on top I got a smokers room that smelled horrible and the bed was very bad. Not coming back here After having tried many other alternatives for business trips in Changchun this is my new favorite place in... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel rooms and wellness facilities well maintained, location close to great restaurants and stores. Value for money if you book online. Breakfast buffet commendable. Make sure you include the breakfast option when you book your room online, as the price will almost triple if you just walk into their restaurant.

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I had a tremendous experience at Okura Garden Hotel Shanghai. The staffs were incredibly thoughtful and attentive, and the room had a lot of unexpected comforts. It was really all about the details - the toiletries (amazing!), the soft towels smelling faintly of fabric softener, the bedding and mattress (so comfortable), the Japanese toilet seat, the traditional tea set, and... More 

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Prato, Italy
Level Contributor
159 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

When I'm in shanghai Okura Garden is my favorite hotel. Very professional people, good breakfast and close to interesting place in downtown. You can walk to reach some good restaurant and fashion mall. The garden inside the hotel is fantastic!!!!!

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PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Mr. SANDROCIARDI, Thank you very much for your stay in Garden Hotel Shanghai. And we are delight to be one of your favorite hotels. As you mentioned, we do have the great location. We are in the downtown area with two subways. And we try to make every guest feel comfortable. Hope to see you soon in the future.... More 

Shanghai Region, China
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Great location and a property type with huge potential (garden, traditional building,etc). Instead it is completely mismanaged and facilities are left to deteriorate. Service is a disaster, rooms are old and basic, only plus point are the scrambled eggs on the breakfast buffet (for some reason, only japanese know how to make those properly in asia). I will not return... More 

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PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear philippe d Thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. Okura Garden... More 

Nashville, TN
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Garden Hotel is a western-tourist friendly hotel in the former French Concession area of Shanghai. Very convenient to the Huai hai Road shopping area, with a beautfiul garden and very nice rooms. The toilet seats are heated, with a bidet, and Shiseido toiletries. Also the water in the bathroom is purified, so no need to worry about using the... More 

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PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear sshTN Thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. Okura Garden Hotel Shanghai Front Office Manager More 

Toronto
Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 19, 2015

Okura is situated very well, close to many historical attractions. Its adjacent garden is a real treat. The hotel itself is nicely designed in a traditional style. The lobby housed in a former french mansion is beautiful. The room was sparkling clean. Staff was helpful and attentive. The only downside is breakfast: it is not geared towards western habits and... More 

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Tuchka Thank you for choosing Okura Garden Hotel (Shanghai) and giving us the comments here.Your evaluation and advice are very important to our hotel. We are also very glad to know that you like our location, which will bring our guests great convenience to better understand the city. We do hope that you can choose our hotel again, we... More 

Omaha, Nebraska
2 reviews
1 of 5 stars Reviewed May 18, 2015

Overall very disappointed in the service received. I rebooked my reservation to clearly to show that breakfast was included and staff unwilling to work with me at the higher rate. Will not ever go to this hotel again.

Was this review helpful? Yes
PLJIANG, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Dana H Thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. Okura Garden... More 

York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

Helpful staff and that unmistakable Japanese influence, Okura Garden was a nice place in which to spend a week on business in Shanghai. A two minute walk to a large number of shops and a choice of restaurants in the area. Liquid Laundry well worth a visit!

Was this review helpful? Yes 1
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Thank you very much for your stay in Garden Hotel Shanghai. Our Hotel is located in the city center, we hope to bring you great experience during your stay in Shanghai. We are looking forward to see you again when you visit Shanghai next time. Front Manager More 

Sydney, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 16, 2015

Located just off hua hai lu this hotel exudes the old world charm of the French days. Firstly it is located in the main central shopping hub of shanghai near all the best retail shops. The grand entrance areas and lobby are really old world Art Deco the rooms are clean and bright with views over the massive gardens running... More 

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Lawrence B Thank you for choosing Okura Garden Hotel (shanghai). Our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Shanghai More 

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