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Okura Garden Hotel Shanghai

#53 of 3,975 Hotels in Shanghai
Certificate of Excellence
No.58 Maoming South Road, Huangpu District, Shanghai 200020, China
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Okura Garden Hotel Shanghai
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Ranked #53 of 3,975 Hotels in Shanghai
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Tuchka Toronto
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596 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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Toronto
Top Contributor
95 reviews 95 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Okura is situated very well, close to many historical attractions. Its adjacent garden is a real treat. The hotel itself is nicely designed in a traditional style. The lobby housed in a former french mansion is beautiful. The room was sparkling clean. Staff was helpful and attentive. The only downside is breakfast: it is not geared towards western habits and... More 

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Tuchka Thank you for choosing Okura Garden Hotel (Shanghai) and giving us the comments here.Your evaluation and advice are very important to our hotel. We are also very glad to know that you like our location, which will bring our guests great convenience to better understand the city. We do hope that you can choose our hotel again, we... More 

Omaha, Nebraska
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

Overall very disappointed in the service received. I rebooked my reservation to clearly to show that breakfast was included and staff unwilling to work with me at the higher rate. Will not ever go to this hotel again.

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York, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Helpful staff and that unmistakable Japanese influence, Okura Garden was a nice place in which to spend a week on business in Shanghai. A two minute walk to a large number of shops and a choice of restaurants in the area. Liquid Laundry well worth a visit!

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Thank you very much for your stay in Garden Hotel Shanghai. Our Hotel is located in the city center, we hope to bring you great experience during your stay in Shanghai. We are looking forward to see you again when you visit Shanghai next time. Front Manager More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2015

Located just off hua hai lu this hotel exudes the old world charm of the French days. Firstly it is located in the main central shopping hub of shanghai near all the best retail shops. The grand entrance areas and lobby are really old world Art Deco the rooms are clean and bright with views over the massive gardens running... More 

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Lawrence B Thank you for choosing Okura Garden Hotel (shanghai). Our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. Okura Garden Hotel Shanghai More 

Miami Beach, Florida
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2015

Wonderful experience. Cost wasn't too bad and you get a lot. Was in Shanghai on a business trip, decided to check this place out. Right next to the Line 1 and 10 Metro Station of South Shaanxi. That can get you all over Shanghai pretty quickly. View was amazing. Walking distance to Yongkang Lu, a big nightlife and restaurant street.... More 

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Michael l, Thank you very much for your stay in Garden Hotel Shanghai. We’re honored that you have “wonderful experience”. As you mentioned, we do have the great location. And we have a beautiful large garden which is rare in downtown area. Hope to see you soon in the future. Front Manager More 

Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

is a Japanese hotel, in a perfect location. The buffet breakfast in wonderful, the room accommodation nice, and the price average for shanghai. Is a Japanese hotel, in a perfect location. The buffet breakfast in wonderful, the room accommodation nice, and the price average for shanghai. Highly recommended, especially for business travel. Very useful in shanghai: you will always find... More 

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Hazel S, Thank you very much for your stay in Garden Hotel Shanghai. And we are delight with your positive reviews. As you mentioned, we do have the great location. We are in the downtown area with two subways. Hope to see you soon in the future. Front Manager More 

New Jersey
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 23, 2015

Pros: Purified Water in Bathrooms so you do not have to worry about the water in Bathroom during shower or brushing your teeth! I can see my face on the mirror as nowadays all the lighting is poor in most hotels. Fast Check in and Check out, Decent Breakfast, Great Staff, Excellent Service. Great Deal around $160 per night including... More 

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

New Jersey, Thank you very much for your good comments on the website. We are very glad to know that you really have the great experience when you stay in our hotel. We know that our hotel’s rooms are not so big comparing with other hotels, but we always try our best to provide the best service to all the... More 

Shanghai, China
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 23, 2015

Very good location, close to subway stations and huaihai road, near the Lyceum Theatre and Cathay Cinema. Room service is very warm, the room is not very big. Good facilities maintenance. Breakfast is very rich. The hotel has several restaurants. Japanese Restaurant is very authentic. SKY bar on 33rd floor, night view is very beautiful, Service is very considerate.

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Silver_610 Thank you very much for your good comments on the website. We are very glad to know that you really have the great experience when you stay in our hotel. And we hope you could introduce our hotel to more guests in the future. We hope that you will still choose our hotel next time. Front manager More 

Tampa
Top Contributor
94 reviews 94 reviews
78 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed February 15, 2015

Absolutely beautiful. Wish I could have stayed longer. The hotel caters to the Japanese and I could find no fault with anything. I really liked the suite I was upgraded to. It was a very nice place to work In the evening. The hotel garden looked like a nice place to walk around. I just enjoyed the view from my... More 

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear eldeesilv Thanks a lot for taking the time to make the evaluation. We are so pleasure with your praise about ‘I could find no fault with anything.’ Our garden hotel is managed by hotel OKURA group. Always take attention to offer the high quality customer service, and care about meeting every customer’s special needs. We will make best use... More 

Top Contributor
62 reviews 62 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2015

This excellent hotel was developed and is catering for in the main Japanese clients. The main points of difference I have found between Japanese Hotels and hotels in other countries are….Service is high quality – never any shortage of people falling over themselves to serve. The food – there was a dominance of Japanese food however Chinese and Western food... More 

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear Mr Mangakura, Thank you very much for your stay in our hotel and your positive comments. What you mentioned “Service is high quality” makes all our staff happy and grateful. To let every customer comfortable is what every Garden staff pursues. Hope to see you again in the near future. More 

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