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All 3,792 Shanghai hotels

Okura Garden Hotel Shanghai

4.5 of 5 Hotel   |   No.58 Maoming South Road, Huangpu District, Shanghai 200020, China (Huaihai Road)
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Okura Garden Hotel Shanghai
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90%
Ranked #81 of 3,792 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Richard F Harrogate, United Kingdom
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486 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Overland Park, Kansas
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel had a lot of good things about it. Two things got it two stars. First, we requested a room with one bed. I went to Shanghia with my wife. We arrived at the hotel and all they had left was doubles. Even worse, the double rooms had small beds. Maybe a full, there was no way my wife... More

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Harrogate, United Kingdom
Top Contributor
93 reviews 93 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the return to a shanghai after touring china and am pleased we didn't stay near the Bund again. The Bund has nice views but there isn't much going on! This is a much better location and this hotel is very well placed, with easy access to shopping, places to eat and drink. The hotel is a... More

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manila
Top Contributor
63 reviews 63 reviews
59 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed June 13, 2014

Hotel is located in French Concession. Lobby is nice, breakfast buffet is great. Room service is nice but expensive. But room needs a major renovation. Very old side tables which is not pleasing to the eyes. Water pressure is good. Views are ok. Housekeepers are very efficient. Elevators are x6. Bellboys and doormen not ver friendly but housekeepers and service... More

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We... More

Guangzhou
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 5, 2014

Okura garden been there since I start visit Shanghai many years back Excellent location beautiful property just need upgrade and fine touch Very good location near metro and close to anywhere in Shanghai city center Can be still the best in Shanghai

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

Belfast, United Kingdom
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 31, 2014

The hotel would benefit from a gentle updating in some areas and perhaps a more determined effort in other areas. My room was in better order than those of some of my colleagues.Breakfast was poor and the staff disinterested to attempt to improve the experience. Dinner in the European restaurant on the top floor was excellent with an attentive staff.... More

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

Shanghai, China
Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 23, 2014

Having some business to attend to at the nearby Qantas offices last Friday (16th May), I decided on a late lunch at The Rose Cafe of the Okura Garden Hotel. The main reason for my choice was that I have enjoyed the hospitality of the Okura chain in Japan and was looking forward to more of the same in Shanghai.... More

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, We are very sorry about what have happened, We will pay great attention to the problem, Also strengthen our training level to the staff of “ROSE CAFÉ”. We will try our best to improve our service in the future. We would like... More

Shenzhen, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 13, 2014

I found this hotel to be old, the "superior room" had older furnishing and a pretty small bed. Compared to other hotels at its price range and location it felt like it wasn't keeping up. I see someone else said the gym was unacceptable, I never made it in since they wanted to charge me 50 RMB to exercise. I... More

Was this review helpful? Yes 1
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. More

Midlands
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 26, 2014

Lovely hotel, opulent reception and lobby, matched well by the level of service and quality of room. Location good, close to subway, rooms spacious , well decorated, good bed, and multifunction toilet with heated seat!!! We miss that!! Water is filtered and drinkable, which is a plus, and the shower was truly enjoyable. Value for money was exceptional and we... More

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. More

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 17, 2014

This hotel with its garden is an oasis in bustling Shanghai. As others have remarked it's a little dated, but I spent a comfortable 3 nights there at a reasonable price. The breakfast buffet is amongst the best I have experienced, and the Sky Lounge is a great place for an evening drink. I also had an excellent (but not... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. More

bologna
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 17, 2014 via mobile

The hotel location is ok. But the gym! It is incredibly old, with crappy old machines, full of wires in the cardio area and very very old resistance machines. Not acceptable in a 5 star hotel. All equipment should be replaced with new Technogym products, the real standard in top class hotel gyms. Staff is nice, but the knowledge if... More

Was this review helpful? Yes 1
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Thank you for giving us the comments here. We are very glad to know you like our location, which will bring our guests great convenience to better understand the city. About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best in the future. Hope... More

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Additional Information about Okura Garden Hotel Shanghai

Address: No.58 Maoming South Road, Huangpu District, Shanghai 200020, China
Location: China > Shanghai > Huaihai Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Okura Garden Hotel Shanghai 4.5*
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Also Known As:
Okura Garden Shanghai
Shanghai Okura Garden Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#62 Romantic Hotel in Shanghai #73 Luxury Hotel in Shanghai #74 Business Hotel in Shanghai #275 Best Value Hotel in Shanghai
Hotel Class
Number of rooms
485

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