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All 3,841 Shanghai hotels

Okura Garden Hotel Shanghai

4.5 of 5 Hotel   |   No.58 Maoming South Road, Huangpu District, Shanghai 200020, China (Huaihai Road)
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Okura Garden Hotel Shanghai
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Ranked #72 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
SoccerKids Hong Kong
  • Reviews (489)
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489 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Dutch first
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English first
Hong Kong
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

It's the third time we visited Shanghai, and Okura Garden was the best of all hotels we'd ever stayed in Shanghai. Located on Huai Hai Road, Okura Garden is originally the French Club built in the French Concession in the 20s. Upon entering the hotel one would be greeted right away by the friendly staff and the awesome Art Deco... More

Was this review helpful? Yes 2
Overland Park, Kansas
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 12, 2014

This hotel had a lot of good things about it. Two things got it two stars. First, we requested a room with one bed. I went to Shanghia with my wife. We arrived at the hotel and all they had left was doubles. Even worse, the double rooms had small beds. Maybe a full, there was no way my wife... More

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Harrogate, United Kingdom
Top Contributor
105 reviews 105 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed here for the return to a shanghai after touring china and am pleased we didn't stay near the Bund again. The Bund has nice views but there isn't much going on! This is a much better location and this hotel is very well placed, with easy access to shopping, places to eat and drink. The hotel is a... More

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ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

manila
Top Contributor
64 reviews 64 reviews
60 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed June 13, 2014

Hotel is located in French Concession. Lobby is nice, breakfast buffet is great. Room service is nice but expensive. But room needs a major renovation. Very old side tables which is not pleasing to the eyes. Water pressure is good. Views are ok. Housekeepers are very efficient. Elevators are x6. Bellboys and doormen not ver friendly but housekeepers and service... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We... More

Guangzhou
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 5, 2014

Okura garden been there since I start visit Shanghai many years back Excellent location beautiful property just need upgrade and fine touch Very good location near metro and close to anywhere in Shanghai city center Can be still the best in Shanghai

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

Belfast, United Kingdom
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 31, 2014

The hotel would benefit from a gentle updating in some areas and perhaps a more determined effort in other areas. My room was in better order than those of some of my colleagues.Breakfast was poor and the staff disinterested to attempt to improve the experience. Dinner in the European restaurant on the top floor was excellent with an attentive staff.... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always. More

Shanghai, China
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 23, 2014

Having some business to attend to at the nearby Qantas offices last Friday (16th May), I decided on a late lunch at The Rose Cafe of the Okura Garden Hotel. The main reason for my choice was that I have enjoyed the hospitality of the Okura chain in Japan and was looking forward to more of the same in Shanghai.... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, We are very sorry about what have happened, We will pay great attention to the problem, Also strengthen our training level to the staff of “ROSE CAFÉ”. We will try our best to improve our service in the future. We would like... More

Shenzhen, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 13, 2014

I found this hotel to be old, the "superior room" had older furnishing and a pretty small bed. Compared to other hotels at its price range and location it felt like it wasn't keeping up. I see someone else said the gym was unacceptable, I never made it in since they wanted to charge me 50 RMB to exercise. I... More

Was this review helpful? Yes 1
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. More

Midlands
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed April 26, 2014

Lovely hotel, opulent reception and lobby, matched well by the level of service and quality of room. Location good, close to subway, rooms spacious , well decorated, good bed, and multifunction toilet with heated seat!!! We miss that!! Water is filtered and drinkable, which is a plus, and the shower was truly enjoyable. Value for money was exceptional and we... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai. More

Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 17, 2014

This hotel with its garden is an oasis in bustling Shanghai. As others have remarked it's a little dated, but I spent a comfortable 3 nights there at a reasonable price. The breakfast buffet is amongst the best I have experienced, and the Sky Lounge is a great place for an evening drink. I also had an excellent (but not... More

Was this review helpful? Yes
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this review

Dear guest, thank you for choosing Okura Garden Hotel (shanghai). About what you have mentioned on the website, we will pay great attention to the problem, and we will try our best to offer the best service in the future. Thank you again for your valuable advice to our hotel. We do expect to see you again. More

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Additional Information about Okura Garden Hotel Shanghai

Address: No.58 Maoming South Road, Huangpu District, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Huaihai Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Okura Garden Hotel Shanghai 4.5*
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Also Known As:
Okura Garden Shanghai
Shanghai Okura Garden Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#66 Luxury Hotel in Shanghai #71 Business Hotel in Shanghai #257 Best Value Hotel in Shanghai
Hotel Class
Number of rooms
485

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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