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Hilton Shanghai

#64 of 4,068 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
Hotel website
No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China
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1 room 1 adult
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Hilton Shanghai
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1,923 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at the Hilton in Shanghai on a business trip and had a great experience. Rooms were well-kept and clean and the bed was comfortable. It was generally better than some of the other Hiltons I have stayed at. The concierge team was friendly and helpful - they did everything to assist me with finding and booking a domestic... More 

Helpful?
Thank yf02
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services provided. Also I... More 

Adelaide, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

stunning room and view! great king bed, amazing bathroom and bath and friendly staff. and really good room service food. Not a bad price either! would stay again for sure. one other better hotels ive ever stayed in.

Helpful?
Thank KathrynMakris
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services provided. Looking forward... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

非常的酒店,地理位置没的说,酒店的服务也符合预期。除了升级房间也给因家庭旅游增加的成员给予了额外的照顾,非常感谢!非常的酒店,地理位置没的说,酒店的服务也符合预期。除了升级房间也给因家庭旅游增加的成员给予了额外的照顾,非常感谢!非常的酒店,地理位置没的说,酒店的服务也符合预期。除了升级房间也给因家庭旅游增加的成员给予了额外的照顾,非常感谢!非常的酒店,地理位置没的说,酒店的服务也符合预期。除了升级房间也给因家庭旅游增加的成员给予了额外的照顾,非常感谢!非常的酒店,地理位置没的说,酒店的服务也符合预期。除了升级房间也给因家庭旅游增加的成员给予了额外的照顾,非常感谢! this is very nice hotel for famliy travel, thanks for upgrade my booking, and good service for guest. Good location for your travel plan.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Liao H
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services provided. Looking forward... More 

New York City, New York
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here many times and love it. It is very much an international hotel so you can forget getting a droplet of Chinese culture but the views are really great, the food is good with great buffet spreads and I always enjoy the people watching with a good book and a glass of red in the lobby bar.

Helpful?
Thank Rigden2014
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services provided. Looking forward... More 

New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

From check in to room service make up, all the employees, either Managers or Bell Boy's were very courteous. The breakfast buffet was excellent. Location of hotel suited me well for my various meetings as it is quite central to the major commercial hubs.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Colin D
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services provided. Looking forward... More 

Lichfield, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As soon as you walk in you can smell the homemade warm cookies offered on check in. The room I had was a suite very clean spacious and extremely comfortable, also a big bonus was it was a very quiet room very easy to sleep. The club lounge is well stocked with a good variety of drinks and the selection... More 

Helpful?
1 Thank Daza1964
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services provided. Looking forward... More 

toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is in good location in Shanghai. The service is excellent. The gentlemen worked in the front desk is very friendly and explain to me all the service the hotel provides. It is very helpful for me to understand their service.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joseph Z
McLean, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a Diamond member and i had booked a Deluxe Panorama King room. Now as a Himont Honors Diamond member, i am entitled to a high floor and executive floor access anyway. In addition, i am entitled to a room upgrade if available. all of the is clearly published on my reservation as well. Yet, when i checked in,... More 

Helpful?
1 Thank NOVA-JS
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. First and foremost, please accept my sincere apologies relating to the unpleasant experience which you had encountered during your stay with us. I was extremely concerned to learn of the occurrence which... More 

Hong Kong, China
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Taxi to PVG airport was around RMB 170. My flight was cancelled quite late at night, booking via hotel website is quick and convenient. Staffs were friendly and check-in was smooth and fast. The room itself was not as good as the Hilton Hongqiao, it was a normal hotel you expected in China. Nothing fancy, but clean and cozy.

Helpful?
Thank EdisonTsui
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review, Jan 24, 2016 Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the... More 

Gothenburg
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually stay at this Hilton when I am in Shanghai. I enjoy the neighbourhood and the service of the hotel. I was glad to stay in warm room as it was record Cold outside. The rooms were still comfortable, although breakfast room was a Little Cold. The lobby is being redecorated and I am not sure that the look... More 

Helpful?
Thank sweanne
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. I am delighted to hear that you were pleased with our service. We greatly appreciate your comments and we will continue to encourage feedback from all our guests as... More 

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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
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