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All 3,559 Shanghai hotels

Hilton Shanghai

4.5 of 5 Hotel   |   No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China (Jing'an Temple)
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Hilton Shanghai
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Ranked #90 of 3,559 hotels in Shanghai
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Kaiwen W Suzhou, China
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1,377 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Suzhou, China
1 review
4 of 5 stars Reviewed 2 days ago NEW

I choose hilton shanghai hotel every time i go to shanghai, not because the good location but also the good brand and service quality. However I meet more than once problem with the noise of AC system and the television not so clear sometime, I wish you could solve the problem intime. All in all, I will choose this hotel... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to submit a review of your stay—we truly appreciate your feedback. My colleagues and I are happy to have received your comments and pretty pleased to see your "Loyalty" to our hotel as being a returned guest as always. In addition, I am also pleased to know your impressions... More

Shanghai, China
1 review
5 of 5 stars Reviewed 3 days ago NEW

Truly enjoyed my stay at this hotel. Lots of high-quality amenities including fitness center and bars/restaurants. The location is also great, being close to major locations in Shanghai and close to airport. Staff is very helpful.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Warm greetings from the Hilton Shanghai and I hope this message finds you well on your journey onwards. Thank you so much for your compliment comments on our hotel staff service, facilities as well as location. I'm pleased to find that you were satisfied with many aspects of your stay, and your feedback will be shared in... More

Colchester, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff are are always warm and friendly make you feel that you want to stay here. Breakfast was always served with a high level of proficiency and a good choice of food was always available. The room had a very high level of cleanliness with bathroom towels and soaps available.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Warm greetings from the Hilton Shanghai and I hope this message finds you well and that you are enjoying your time with us thus far. Thank you very much for taking the time out of your day to submit a review of your stay. In particular, I appreciate for your valuable and great comments on our staff... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel 3 times during March to April, 2014. A good hotel in a very good location. A very clean and well maintained hotel. Breakfast buffet is just ok; service is good. Service and food authenticity at their Sichuan restaurant is dismal; caters to Western palett. In room dining: Food taste was dismal.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Warm greetings from the Hilton Shanghai! Thank you for taking the time out of your busy schedule to share your comments regarding your most recent stay with us. I am pleased to learn that we are your preferred hotel when visiting Shanghai, and are grateful to know of the hotel location and breakfast, restaurant service you enjoy... More

上海, China
Contributor
17 reviews 17 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Sorry I have to say that as the first Hilton in China, you really sucks. 1. Only 2 bottles of free water can be refilled per day. I understand that you have to control the expense, but really? Water? Why don't you try to cut the budget on mini bar or something else? 2. Pre-authorization. When you failed to cancel... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Warm greetings from Hilton Shanghai and I hope this message finds you well on your journey onwards. Thank you for taking the time to share your comments with us. We are very grateful for any feedback that may help us understand how to better cater to our guests' expectations. From your comments, I am very concerned that... More

Newcastle, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Excellent service throughout my stay, however breakfast choice disappointing due to the same style week in and week out with no changes to the food menu, Check in Queues can be lengthy due group check in's same can be said for Check Out,

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time out of your schedule to submit your impressions of your stays with us. With said, I am pleased to hear that you have enjoyed with us, especially to our team service. Still, as mentioned the breakfast choice and check in queue issue let you quiet dissappoint, I will share... More

New York City, New York
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

After spending three nights here I can't really explain what is about this hotel that rubbed me the wrong way. Primarily the atmosphere was very sterile with a dated and depressing "Hilton in the 70's and 80's" feel to it. The staff in the restaurant were very rude and grabbed your cup or plate the minute you put it down.... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Warm greetings from the Hilton Shanghai and I hope this message finds you well. I truly appreciate that you took the time to submit a review of your most recent stay with us. We are grateful for any and all feedback we receive as a useful tool towards our improvement. From your comments, I feel a pity... More

北京, China
1 review
4 of 5 stars Reviewed 1 week ago

We had our greater China regional meeting at Hilton. The overall experience is quite good. The hotel is just located next to our office. Conference facility and service meet our requirements. Accomodation is good. Hopefully, the hotel can improve the quality of breakfast with more choices.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Warm greetings from the Hilton Shanghai. Thank you very much for taking the time to share your comments about your stay experiences with us. I have taken notice of your feed back and especially grateful for your comments. Good to know that you are satisfied with hotel location, overall experience. In typical, I am very pleased to... More

Hong Kong, Hong Kong
1 review
4 of 5 stars Reviewed 1 week ago

I have been a regular guest to this hotel for almost 2 years. The service of the staff in this hotel is amazing. Very friendly and helpful. However, if you are here for business, beware of the food at the Eexcutive Lounge. Frequently like to serve leftover food from breakfast and the selection is one of the worst I have... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, On behalf of my team, I would like to thank you for taking the time to share your impressions of your recent stays with us. We truly appreciate any feedback we can get, as we use it as a significant tool in assessing our service. However, we are especially grateful for the comments of our regular guests,... More

Cleveland, Ohio
Top Contributor
75 reviews 75 reviews
19 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location in Shanghai, close by to shopping and restaurants. The rooms are spacious and the beds are very comfortable. The service by the staff is outstanding. Ammenities are also very nice as there is a very spacious gym and spa. There are never issues with getting a treadmill, etc. The executive lounge serves a very nice breakfast and a... More

Was this review helpful? Yes 2
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, On behalf of my team, I would like to thank you for taking the time to share your impressions of your recent stays with us. I do appreciate for your great comments on our property location and hotel facilities such as SPA and Executive lounge experience, as well as including staff service part. That will be surely... More

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Additional Information about Hilton Shanghai

Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton Shanghai Hotel
Hilton International Shanghai
Shanghai Hilton International
Address: No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China
Phone Number:
Location: China > Shanghai > Jing'an Temple
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#75 Business Hotel in Shanghai
#83 Luxury Hotel in Shanghai
#322 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Shanghai 4.5*
Official Description (provided by the hotel):
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 
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