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Hilton Shanghai

#67 of 3,976 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
Hotel website
No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China
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25% Off & Free Wifi
Hilton Shanghai
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Ranked #67 of 3,976 Hotels in Shanghai
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 days ago
Dan S Nanjing, China
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1,759 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Polish first
  • Portuguese first
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Nanjing, China
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I always stay in Shanghai for a night before I travel to my home town. I love most Hiltons because I alway get the best service. But this Hilton as some problems. Im a Hiltons Honors member so every time I stay I get free wifi. It's not a big deal but for me it helps me get my work... More 

Was this review helpful? Yes 1
Los Angeles, California
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

This Hilton said to be 5 star. The unfriendliness is comparable to a 2 star hotel. The location is convenient close to a subway stop and there are some good restaruants around. Besides the location, nothing is worth 1000RMB. We stayed at a Howard Johnson hotel (also said to be 5 star) in another city in China. Service, room, and... More 

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Santa Monica, California
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is centralized with easy access via subway line 2, which takes you to Pudong financial district quickly. The hotel is within walking distance to both Nanjing Road and Huaihai Road, major shopping/bar/food places. Service is good not great. Sound proof in the room is not great as I could hear people talking next door. That's way I gave... More 

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Nottingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is well placed close to the Jin an temple. It is also close to the metro station. The staff are friendly and helpful. I regularly return to this hotel as it is a good travel option. The food is good with a number of restaurant s to choose from.

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Miami, Florida
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been here 1 day of our 5 day stay, and have been treated like royalty since we got here. Wonderful room on the Hilton Executive floor! Clean, spacious, stocked. Bed was so comfortable! There's even an espresso machine with pods...... Exactly what I needed this morning before starting my day! The Staff has been absolutely amazing!!! Can't say enough... More 

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Beijing, China
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

By comparison to what else you could find in Shanghai, this hotel is not trendy nor charming. Rooms are a little worn out, and might be noisy if facing the expressway due to poor window system. However, the locations is perfect, as it's very close to the best part of the former French concession, and also close to Jing'an and... More 

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Babylon, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The service at this hotel is simply the best. The staff is extremely helpful for any need you may have from arranging business meetings to tips on what to see/do in Shanghai. The location is wonderful, in the French Concession and nearby to shopping and subway. The concierge can assisting in booking train, plane tickets--its a wonderful hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Tampa, Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel in good location - close to the French Concession and short distance to the Bund. Hotel is really nice, great bar on the 34th floor (although they do allow smoking). Breakfast is a huge variety - local and western cuisine. Service is excellent - best of any Hilton I've been in! Room is fully stocked with bathroom supplies,... More 

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Connecticut
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Except for the lack of FREE WIFI in our room, this was the best of the 5 star hotels we stayed in during our trip to China. Room 2921 looked down on Shanghai's French Quarter--blocks and blocks of red-tiled roofs that could have been Belgium or France . At night from our floor- to- ceiling bay window, the vista was... More 

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Woodside
Level Contributor
165 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Definitely always recommend to stay in an American chain when staying in the far east, And this Hilton has impeccable service and easily communicates in English, which is a perk for sure, especially in China. The rooms were very well appointed, and although a little on the smaller side, but beautiful wood accents, and of course as a HH member,... More 

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed the services and the facilities provided. These positive comments are appreciated as it allows us to know that we are moving in... More 

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