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All 3,841 Shanghai hotels

Hilton Shanghai

4.5 of 5 Hotel   |   No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China (Jing'an Temple)
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1,482 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Excellent Hilton city hotel. I was acknowledged immediately as a Hilton Honors Gold card holder and offered an unsolicited room upgrade - huge suite! Took advantage of the meeting room in the Excecutive lounge for a meeting. Staff in lounge were very good. Service was excellent. Chinese restaurant on top floor was very good.

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Senior Contributor
23 reviews 23 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I lived in SH as an expat for a year for my company and during the year, I stayed in this high ride, serviced apartment next to hilton hotel on Changshu Lu. needless to say that when you work in a forging country and city, location is everything. hilton is located in old town SH district called French concession. an... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am glad to be back to the Hilton chain of hotels, their commitment to excellence is well notice in every detail and service they provide. The Hilton Shanghai and Hilton ORD chigago were my last two recent stops and i am very proud of the people, service and overall the condition of the rooms and attention given to every... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We thank you for the positive comments and compliment with regards to the level of service you had received. Looking forward to your to next visit to Hilton Shanghai.... More

San Francisco, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hilton Shanghai is perhaps one of the older 5-star hotel in Shanghai, amid all the new fancy hotels being opened monthly. Its facility is certainly not as grandiose as some of the new ones. However, its hospitality is among the best, especially its Executive Lounge. The lounge staff is very courteous, attentive, efficient and personal, making the place like your... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed the services and the facilities provided by our Executive Lounge. These positive comments are appreciated as it allows us to know that... More

Corning, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a reasonably priced room, comfortable accomodations, great customer service, excellent food quality and selection, and located in downtown Shanghai, the Hilton is the perfect hotel for you. I've stayed here numerous times for business and there's a few things to highlight: -Check in was a breeze - which is always a plus after the long... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. The comments that you have provided are well appreciated and have been reviewed individually with the departments concerned. We will be carrying out improvements in the areas mentioned as... More

Wilayah Persekutuan, Malaysia
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a short or long term accommodation, I would suggest this hotel. Location is not bad and the hotel is a bit old comparing to other new hotels in Shanghai. But, you can negotiate for a better rate as their staff are very professional. Good service and clean room. They even provide complimentary bus shuttle to... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed the services and the facilities provided. These positive comments are appreciated as it allows us to know that we are moving in... More

Holden, Massachusetts
Top Contributor
119 reviews 119 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights at the Hilton Shanghai. Good service. Dinner at Leonardo's was terrific. Service and cuisine were top notch. The executive lounge was also very good, especially the omelet chef. So personable. The only thing that was not good was the dinner in the Atrium. Chicken was a piece of shoe leather, barely edible. SO disappointed after the great... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. It gives us great pleasure when we have guest acknowledging that they had enjoyed their stay with us especially with the services provided. These comments provide great motivation to... More

Los Altos, California
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Felt at home here, which really helped with the transition to the busy city. Loved the exec lounge, which had better breakfast than the restaurant and a great view. Expensive, no question, but great place. I would have preferred to be in a different location as this one required a cab ride to go anywhere else. Marriott City Center is... More

Was this review helpful? Yes 1
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. I am delighted to hear that you were pleased with our services and you have enjoyed your stay with us. Rest assured your comments with regards to our Executive... More

north carolina
Top Contributor
216 reviews 216 reviews
41 hotel reviews
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I chose the Hilton for a recent class I was running because I'm familiar with the brand and it was only the hotel list for my company. My company tried to have me move just two weeks before my event but I decided to stay and I'm glad I did. The staff at this hotel is top notch, always willing... More

Was this review helpful? Yes
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest Greetings from Hilton Shanghai. Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. I am delighted to hear that you were pleased with our food and services and you have enjoyed your stay with us. Rest assured your comments about food, room,... More

Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at this hotel multiple times & can always rely on a consistent guest experience. Great hotel for the western business traveler. The executive floors are worth the added cost as the service level provided by the staff is fantastic. The hotel is an older property, but is well maintained & clean.

Was this review helpful? Yes
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review

Dear Valued Guest, Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed the services and the facilities provided. These positive comments are appreciated as it allows us to know that we are moving in the right direction. Let... More

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Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Shanghai 4.5*
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Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Shanghai Hilton International

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#32 Romantic Hotel in Shanghai #39 Spa Hotel in Shanghai #68 Business Hotel in Shanghai #78 Luxury Hotel in Shanghai #259 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 
Number of rooms
714

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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