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Hilton Shanghai

4.5 of 5
No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China (Jing'an Temple)
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Hilton Shanghai
Ranked #71 of 3,037 hotels in Shanghai
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1,191 reviews from our community

Traveler rating
    405
    602
    135
    38
    11
See reviews for
Families
48
 
Couples
98
 
Solo
106
 
Business
329
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ashford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2013 NEW

My wife and I were on a business / sight seeing trip in May 2013, arriving at this Hilton from the 4 Points Sheraton in Qingdao was a most definite drop in standard but at a much higher cost. The wi-fi free in the Sheraton was at the Hilton a chargeable commodity unless you wanted to be confined to the... More

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Taipei, Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 21, 2013 NEW

Very good location around Jin-an park and great restaurants , the newly decorated hotel accommodation is cozy with typical Hilton homely style, filled with air of arts and flowers. The services are a friendly and helpful enough, and breakfast is especially tasty with international choices, lounge and bar at top of the building are specially stylish and beautiful, allowing good... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
May 21, 2013

Dear Valued Guest, Firstly, I would like to thank you for submitting your review of your recent stay with us. Our guest’s feedback is a valuable tool for us to understand what they enjoy most during their stays and what could be improved. From your comments, I am pleased to hear that the location of property and the newly renovated... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

Classic Hilton ambience in a first class 5-star property. I have stayed here before and will continue to do so. This is a very well managed property and the quality of food and beverage in the Executive Lounge is excellent. Beds are very comfortable.

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See 2 more reviews by MarcoPoloStarr999 for Shanghai
HiltonShanghaiHotel, Guest Relations Manager at Hilton Shanghai, responded to this review
May 20, 2013

Dear Valued Guest, Warm greetings from the Hilton Shanghai—I hope this message finds you well! Thank you very much for spending the time to share your impressions of your most recent stay with us. We are always eager to hear the feedback of our guests, so that we understand how to best focus our efforts in improving and providing a... More

Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed May 17, 2013 NEW

I stayed at the Hilton during a recent business trip to Shangai. I've stayed there on a number of occasions previously and have always been satisfied with my stay. The hotel has been open for many years and the rooms were quite dates however on this trip the refurbishment was complete and the rooms are now refreshed and modern. The... More

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See 3 more reviews by nobby_nz for Shanghai
HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
May 20, 2013

Dear Valued Guest, Thank you very much for taking the time to submit a review of your stay—we truly appreciate your feedback! My colleagues and I are happy to have received your comments in particular, as we understand that you have been staying with us for some time and have a valuable perspective to offer. I am pleased to know... More

Singapore, Singapore
1 review
2 of 5 stars Reviewed May 17, 2013 NEW

Whenever i come to Shanghai for business trip i will normally stay in Swisshotel. Was told by my colleagues that Hilton might be a better choice. I tried it and was totally disappointed, the room toilet was bad with no walk in shower, furnitures were old, limited television channels and on top of that i need to drag my luggage... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
May 20, 2013

Dear Valued Guest, Greetings from the Hilton Shanghai—I hope this message finds you well. I am very grateful to be hearing from you with your comments. Although I am disappointed to learn of your lasting negative impressions from your stay in 2012, I am eager to have the opportunity to serve you better upon your return. Thank you for giving... More

Atlanta, GA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2013

I have been told this was the first western business hotel in Shanghai. Because of that, there are definitely newer hotels; however, I find myself returning here because of the consistent service and comfort level. They have updated most of the rooms as well.

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HiltonShanghaiHotel, Guest Relations Manager at Hilton Shanghai, responded to this review
May 20, 2013

Dear Valued Guest, Thank you very much for submitting a review of your recent stay with us. Your feedback is very much appreciated: we are always eager to know what our guests value most during their visits. From your comments, I am very pleased to know that you enjoyed your stay with us, Our service is our primary focus and... More

Naples fl
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 8, 2013

We liked the French Concession area. A unique area filled with boutiques, restaurants and even a Starbucks - if you need that when in an amazing foreign country. We were on the 27th floor where the rooms were spacious and the baths had a great "rain forest" shower. The staff was very helpful and the buffet breakfast was great. There... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
May 8, 2013

Dear Valued Guest, Warm greetings from the Hilton Shanghai—I hope this message finds you well on your journey onwards! Thank you very much for taking the time to submit a review on your recent visit to our property. We truly appreciate your feedback! From your comments, I am very pleased to hear that you enjoyed the Former French Concession area... More

Europe
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 6, 2013

I stayed several times at this hotel and I am quite happy with it. Good location on Puxi side with a selection of various hotel restaurants (Leonardos provides good Italian food). The rooms on the executive floor are renovated and nice. Bathrooms are still not the same standard like the hotel rooms, but acceptable. There is one drawback: the executive... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
May 7, 2013

Dear Valued Guest, Thank you for taking the time from your day to share your impressions of your most recent stay with us. We appreciate any and all feedback we can receive from our guests as a means for our improvement and better understanding what they value during their stays. From your comments, I am pleased to hear that our... More

Saint Joseph, MO
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2013

Hilton Shanghai is a well maintained building with large, Western-style rooms. The rooms are quiet, with only faint traffic noises. The electric outlets allow for a variety of plug types, including USA standard. If using USA devices, check to make sure the units will take both 110V and 220V BEFORE plugging them in. The staff was very friendly with good... More

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HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
May 6, 2013

Dear Valued Guest, Greetings from Shanghai—I hope this message finds you well! Firstly, I would like to thank you very much for taking the time to submit a review of your most recent stay with us. We appreciate your detailed comments, as they are useful for us to understand what our guest’s value most during their visits. I am pleased... More

TAMPA, United States
1 review
5 of 5 stars Reviewed May 5, 2013

Beautiful hotel, all staff very attentive, service some of the best I have ever seen. We had access to Executive Lounge, which had really good breakfasts and a nice happy hour with gorgeous views of the skyline.

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Review collected in partnership with Hilton Hotels & Resorts

HiltonShanghaiHotel, General Manager at Hilton Shanghai, responded to this review
May 15, 2013

Dear Valued Guest, Thank you for submitting a review of your most recent stay with us. Your feedback is very much appreciated: we are always eager to know what our guests value most during their visits. From your comments, I am very pleased to know that you enjoyed your stay with us, especially in regards to our Executive Lounge. Our... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(42)
  • Executive floor(22)
  • Executive Lounge(15)
  • Subways stations(10)
  • French concession area(8)
  • French concession(7)
  • Standard room(6)
  • Exec lounge(4)
  • North American(3)
  • Front desk staff(3)

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai 200040, China
Phone Number:
Region: China > Shanghai > Jing'an Temple
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 3,037 hotels in Shanghai
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 
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Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton Shanghai Hotel
Hilton International Shanghai
Shanghai Hilton International

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Hilton Shanghai
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