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Renaissance Shanghai Yangtze Hotel

#72 of 3,985 Hotels in Shanghai
Certificate of Excellence
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No.2099 Yan'an West Road, Changning District, Shanghai 200336, China
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Renaissance Shanghai Yangtze Hotel
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417 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (417)
  • Mar-May only
    (114)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (94)
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Beijing, China
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very good Hotel and I was never more recognized as a Platinum member than here. The stuff is very friendly. Also offering all benefits I could expect as a platinum member. The rooms at good equipped and as I traveled only by myself big enough. Maybe for a longer stay as a couple a little small. Everything looks good and... More 

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, As one of the Marriott hotels, Marriott Rewards members are of course being taken good care of. Thank you for your comments. We are very fortunate to have your great reviews. Look forward to your patronage! More 

Hyogo Prefecture, Japan
1 review
4 of 5 stars Reviewed 1 week ago

•Tell us how you liked the room Ans.I like the room facilities,but it was regrettable that the refrigerator was not cold •Talk about the location & amenities Ans.It's away from subway station a little distance. •Say what you liked best & least Ans.Good point, breakfast that is delicious. Bad point is that does not have a "Hot-water heating toilet seat"... More 

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, It is great to receive and discuss your warm comments regarding your recent stay. You suggestion about room facility will sure be taken into consideration. Please believe in us that we are always trying to refresh the hotel to upgrade your experience. Wish you could stay with us once again soon. More 

Guangzhou, China
Level Contributor
115 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Poor experience checking in ... starting with the fact they didn't have the room we reserved (we had the option of having a king sized BUT smoking room ... no thanks). The staff didn't seem to care we were unhappy. They didn't offer us the customary welcome drink, nor the hand towels (that we saw were offered to guests the... More 

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Guest: We truly appreciate the valuable reviews and concerns you have regarding to your recent stays at the Renaissance Shanghai Yangtze Hotel.We train our faculties professionally and comprehensively on a daily basis and we are making sure that they are consistently improving their capability and to serve and satisfy every guest. According to your concerns regarding check-in experience, please... More 

San Jose, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel as always. Excellent breakfast options. Calling out Petra and Carry (whose names I conveniently misspelt in my previous review) who work at the CC bar, and provide great customer service and a comfortable environment. My only gripe is the gym, which surely could be bigger. Will continue to stay here.

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Guest: We truly appreciate the valuable reviews and concerns you have regarding to your recent stays at the Renaissance Shanghai Yangtze Hotel. We are also thankful for your encouragement to our staff which we believe will give them positive motivation for their daily work. We train our faculties professionally and comprehensively on a daily basis and we are making... More 

Sunnyvale, California
1 review
3 of 5 stars Reviewed 3 weeks ago

A woman named Chris in executive lounge always had poker face with bad service, and she is also impolite/rude most of time. I suggest re-training this woman. Front desk also have poker face and not patient for customer, and most important - English is suck. Room and building is old but service is good. Pool is for children but GYM... More 

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for your review. Please believe we always try to provide each guest with excellent service and unfortunately we were not able to achieve this with you. Our management team will take actions and continuing training our ambassadors. Thank you for bringing this to our attention. More 

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a night before my early flight to HK. The room was very comfortable with adequate but high quality amenities. The lobby staff was very polite, helpful and attentive to my needs. I did not have time to enjoy the breakfast here but it looks like there's a huge selection available when I walked past the restaurant.

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you very much for staying with us at Renaissance Shanghai Yangtze Hotel. We greatly appreciate your compliments regarding our hotel and service. Look forward to welcoming you back soon. More 

Gurgaon, India
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in the hotel for 2 nights during my official trip in may, and must say it is perfect hotel to cater all your needs. Rooms are well decorated, nice, specious and clean. Staff are polite and always ready to help. Breakfast spread has lot of choices. Highly recommended.

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you very much for sharing your experience with us on TripAdvisor. We are delighted to hear that you enjoyed your stay with us. We greatly appreciated your kind feedback on our service. Wishing you a safe trip home and looking forward to welcoming you back at Renaissance Shanghai Yangtze Hotel in the near future. More 

Melbourne, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great five star hotel, surrounded by some great shopping and easy access to attractions by taxis (which are cheap in China) The breakfasts are to die for and all usual facilities are of a high standard.

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for your kind and warm reviews regarding your recent stay. Please allow us to have the honor serving you again when you come to Shanghai on your next trip. Wish you could discover something wonderfully new as you travel around. More 

Arizona
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 6 days on business. Room was well appointed, refreshed daily. Excellent breakfast choices... traditional local choices alongside omlets, pancakes, bacon and coffee. Lobby staff was very helpful, arranging taxis and tours. East walk to metro so we went down to the Bund for ¥8 round trip and it was a blast. I'd definitely choose this Marriott property again.

Was this review helpful? Yes 1
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, It is great to receive and discuss your warm comments regarding our buffet breakfast and service. Also glad to see you've discovered must-go sight seeings of Shanghai via the most convenient transportation tool. Renaissance hotels encourage guests live life to discover and we do hope you could discover something wonderfully new during your trip when staying with us. More 

Canberra, Australia
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 16, 2015

Staying anywhere in a hotel for 2 weeks can be challenge. This hotel provided excellent service. The staff were always polite and eager to please. While not large, the rooms were quiet and provided everything required for a comfortable stay. The breakfast options were wonderful, catering to all tastes. It is an easy walk across the park to the Metro... More 

Was this review helpful? Yes 1
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Guest: Thank you for choosing the Renaissance Shanghai Yangtze Hotel. We are pleased to hear that you enjoy spending your time with us. We will maintain our service vitality and also share your kind feedback with our colleagues to make our service improve. Again, we thank you for your time and we look forward to serving you again in... More 

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
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