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Renaissance Shanghai Yangtze Hotel

#81 of 3,970 Hotels in Shanghai
Certificate of Excellence
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No.2099 Yan'an West Road, Changning District, Shanghai 200336, China
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Renaissance Shanghai Yangtze Hotel
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Renaissance Shanghai Yangtze Hotel
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387 reviews from our community

Traveler rating
    114
    208
    56
    7
    2
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8
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189
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (99)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (94)
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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I just stayed at this property on a business trip. Beautiful hotel. Some furniture and elements in the room looked a little tired, but it was all very clean. Wonderful amenities and very comfortable. All of the staff spoke good English and were super friendly and helpful.

Was this review helpful? Yes
RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, It is such a great pleasure to read your kind review on TripAdvisor about your recent stay. We thank you so much for taking your valuable time to share your experience with the other fellow travelers here. We are very proud and humbled by your compliment that Renaissance Shanghai Yangtze Hotel has become your home away from home.... More 

Europe
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having had a long trip form London the service in the Hotel was good. However perhaps some lack of unserstanding when it comes to guests requirements. The weather in Shanghai goes from cold to mild to slightly muggy at this time of year being end of February. in a building heat buiilds quickly. Having asked for my room airconditioning to... More 

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RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, It is great to receive and discuss your comments regarding your recent stay. We are very sorry to hear you have experienced different service levels. We always try to provide each guest with excellent service and comfortable room and unfortunately we were not able to achieve this with you. Our room division will take actions to see whether... More 

Quakertown, Pennsylvania
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel interior had a flourish of luxury with cute little fruit trees growing ripe oranges. The rooms were up-to-date, clean, and modern. The size was not spacious, but considering the big-city location it was expected. The fitness center was large, roomy, and very well equipped as far as hotels go. A nice variety and quantity of treadmills, free weights... More 

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RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, thank you for taking time reviewing Renaissance Shanghai Yangtze Hotel on tripadvisor. We are glad to see you had a wonderful stay with us. Obviously, you have discovered so many new satisfying things in our hotel such us the newly renovated blingbling lobby, the clean and comfortable room, the well-equipped fitness center, the dining area with wide choices.... More 

Phoenix, Arizona
Top Contributor
56 reviews 56 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 19, 2015

Room is comfy. View of Shanghai is lovely. Staff in breakfast hall is super friendly and very helpful! Started our stay on Chinese New Year's Eve and got to witness a traditional lion dance in the hotel common areas. The pool is awesome and I'll probably visit the hotel salon tomorrow evening!

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Silver F, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear valued customer, Firstly, THANK YOU for staying with us during the Chinese New Year and enjoyed the Lion Dance. It represents happiness and health for the whole year to all of our customers. We do hope you will choose us as your home away from home when you visit Shanghai again, and a prosperous Chinese New Year to you. More 

Hong Kong, China
Top Contributor
51 reviews 51 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 14, 2015

This is my third time I had to stay in that hotel and it is the best place in the area. I used to stay at Sheraton which is located next to Renaissance and there is no comparison as Sheraton is old, not maintained properly and poorly managed with no focus on customer. Renaissance hotel is the opposite. That place... More 

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Silver F, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear valued customer, First of all, please allow me to say THANK YOU for staying with us several times and leaving your nice review. Renaissance Shanghai Yangtze is a 5-star hotel with almost 25 years history, we have kept updating our hardwares and softwares to keep up with the different standard from our customers. The guest rooms were renovated in... More 

Utrecht, The Netherlands
Top Contributor
148 reviews 148 reviews
41 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed February 3, 2015

Nice food, clean rooms, pleasant staff, 70 mins from airport and around 30 mins taxi to down town. This place is also quiet as you dont have the police sirens whooping all night. Also a good gym here with well maintained kit. Good hotel.

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Silver F, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear valued customer, Thank you for choosing Renaissance Shanghai Yangtze Hotel. The hotel is with easy access to public transportation and quiet convenient to both Hong Qiao and Pudong Airport, surrounded with several shopping mores and a lot of restaurants for your choice. I also would like to recommand some outlets in the hotel on the 1st and 2nd floor,... More 

Hong Kong Region, China
1 review
5 of 5 stars Reviewed January 31, 2015

Excellent Services... The manager and staffs were very helpful and friendly in the Executive Lounge while I stayed there last week. Ms. Vo, the lounge manager with helps from hotel GM, arranged air ticket and hotel reservation for me in Hong Kong within a few hours when I got a call that I need to be in HK for a... More 

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RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Guest, Thank you for choosing Renaissance Shanghai Yangtze Hotel during your stay in Shanghai, and we truly appreciate you taking your time on this review. We've been receiving a lot of compliments regarding their well taken by the Club Loung ambassadors, they are our Yangtze Stars who are willing to provide better services to our customers, and so are... More 

Cedar Park, Texas
Top Contributor
150 reviews 150 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 28, 2015

Summary: Adequate hotel if you have business in the area. Would not be my first choice next time. Me: I was visiting on business and 1-day of tourism. My meetings were within walking distance of the hotel which is why I chose it. Location: This hotel is located west of downtown just outside the "inner belt" highway. So about 4.5... More 

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RenaissanceYangtze, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, We are very sorry to read that you experienced some trouble regarding language breakfast, and some other problem . Our hotel always try to provide each guest with excellent service & accomodation facilitiesand that's why we have scheduled training and equipment upgrade in different sections. Unfortunately, we were not able to achieve your expectation. The whole management team... More 

Oregon
Top Contributor
98 reviews 98 reviews
81 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel is very convenient for what I have to do in Shanghai. it is clean, quiet and the bed was comfortable. . I will say that if you stay here, you need to be prepared for a very small room. I did get to have breakfast on the club floor, so thank you to the hotel for this.

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Silver F, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear ryanpeg, Thank you for choosing Renaissance Shanghai Yangtze Hotel. Our hotel is located in the central of Hong Qiao area, easy to access Metro and other public transportation. As a hotel with more than 20 years history, we have been upgrading the facilities to keep up the differents needs of our customers. The guest rooms renovation was completed in... More 

Penang Island, Malaysia
Top Contributor
50 reviews 50 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 16, 2015

A nice hotel with comfort room, bed and environment, the only thing i don't like is the pillows are too soft for me. The location is quite convenience too, a lot of restaurants just opposite the hotel, if you would like to shopping, there are a few mall besides the hotel too. The train station was just 10 minutes walk... More 

Was this review helpful? Yes
Silver F, Public Relations Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear valued customer, Thank you for taking your time on your review. Renaissance Shanghai Yangtze Hotel is located at the heart of Hongqiao Area and near Hong Qiao Hub, equipped with 6 outlets for your choice. Also there are variety selections of restaurants and few shopping malls around. For the pillow problem you mentioned, we do have other selection of... More 

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