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JW Marriott Hotel Shanghai at Tomorrow Square

#10 of 3,989 Hotels in Shanghai
Certificate of Excellence
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No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
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1 room 1 guest
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JW Marriott Hotel Shanghai at Tomorrow Square
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962 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Paraparaumu Beach, New Zealand
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Nice hotel opposite the People's Park in Shanghai. Close to the Nanjing Road pedestrian shopping area, Shanghai Museum and the Shanghai Theatre. We stayed in the apartments which were spacious and comfortable. Check-in staff and housekeeping were very efficient and helpful. We were able to check in early in the morning, which was a relief after our night flight from... More 

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Mogi Das Cruzes, SP
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Outstanding service and views, impeccable rooms and infrastructure will certainly please business and vacationing travelers. Prefer corner rooms looking out to People's square and The Bund for breathtaking views at night. Restaurant on 38th floor is the only potential flaw as the smell of food will inevitably get off to the lobby but this is the only remark I could... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for taking time to comment on the level of service provided among our associates. We appreciate in particular your note of our teams at Concierge, Health Club and In Room Dining and have shared your remarks accordingly! Please do not hesitate to contact me prior to your next stay.... More 

Brooklyn, New York
Level Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What views You can even go to the Library room by request at the very top. The lobby seemed like it was on the 54 floor or somewhere near that. Competent staff anxious to please. Rooms you would expect from this Hotel chain. Close to a shopping district and in a very safe area. You will enjoy living at this... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We are so glad to learn that you enjoyed the skyline view from our hotel lobby and guestrooms. It sounds like you took advantage of our central location nearby to exciting shopping areas. Thank you for taking time to share positive feedback based on your stay with us.We look forward to being... More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I loved my stay at the JW Marriott in Shanghai. The location was perfect...very central. The staff was extremely helpful and attentive. I had club lounge access, and it was fantastic. There were so many complimentary drink and food options that I ended up eating most of my meals there. I will definitely stay here again next time I'm traveling... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We are delighted by your wonderful feedback! I gather from your comments that you particularly enjoyed winding down in our Executive Lounge where you enjoyed evening cocktails. If we can prepare any special arrangements prior to your next visit, please do not hesitate to inform me directly. See you upon your next... More 

California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The view from this hotel which starts on the 38th floor is exceptional and the services are 2nd to none. I just finished a 5 night stay and never wanted to leave the hotel. Head Concierge was outstanding; each request was accomplished with an air of pleasantry. He has a pulse of the city and knows what recommendations to make... More 

Was this review helpful? Yes 1
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! We very much appreciate your compliments of our Chief Concierge Ted. I am glad you were provided helpful and efficient service by his team! It sounds like you enjoyed a variety of activities in Shanghai. Thank you for your time. We look forward to being part of another of your travel... More 

Connecticut
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great views and meeting spaces as well - lobby on the 38th floor and the executive lounge offers meeting space and a nice breakfast buffet in the morning along with an evening buffet and desserts. Rooms on the executive level are best. Book early they sell out often.

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for taking time to share with others your experience in our hotel! I am pleased that you took advantage of the meeting space and cocktails in our Executive Lounge. We are delighted to have welcomed you and look forward to doing so again! More 

Saint Louis, Missouri
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent half a day at this hotel but really enjoyed it. The service was excellent and staff seemed to be well trained. The location was perfect to access shopping, restaurants and People's Park 2 minutes' walk away. transportation was convenient from Pudong Airport by subway line 2

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! We are glad to have contributed to your brief business trip in Shanghai. Thank you for staying with us and taking time to share your experience with other travelers. We hope to welcome you again soon for an extended stay! More 

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were very clean, the restaurants were all very good, and the service was outstanding. The JW Marriott Hotel Shanghai at Tomorrow Square is also in a very convenient location for shopping/dining outside of the hotel.

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We are pleased to play a part in your travel in Shanghai. Thank you for choosing to stay with us and for taking time to write a great review! Please do not hesitate to reach out prior to your next trip. I would look forward to meeting you upon arrival! Thanks again. More 

Lyon, France
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We were happy with this hotel which is a 5 star, no doubt about it. The service is good and the staff is friendly but don't expect any "extra-ordinary" assistance. We checked in at 11pm, all the restaurants of the hotel were closed, we weren't advised about any restaurants available in the area (People Square, downtown Shanghai) the only choice... More 

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We appreciate your taking time to share your experience with other Shanghai-bound travelers. It sounds like you enjoyed your visit and were satisfied with our services and property offerings! Please feel free to contact me prior to your next stay so that we may prepare a hotel experience which exceeds your expectations.... More 

Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to Shanghai a few times, but had never stayed here before. I was not disappointed. The staff is friendly and go out of their way to help. The views from the lobby and each room are breathtaking. The rooms have great work space for the business taveler. I only ate in the hotel for breakfast in the... More 

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for taking time to provide encouraging feedback for our hotel associates. Our team in Marriott Cafe is delighted to learn about your positive dining experiences! Additionally, we are glad you could work comfortably in your guestroom while enjoying a nice view. We look forward to seeing you again in the... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(7)
  • Breakfast buffet(5)
  • Corner room(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
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