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All 3,843 Shanghai hotels

JW Marriott Hotel Shanghai at Tomorrow Square

5.0 of 5 Hotel   |   No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China (People's Square)
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Ranked #11 of 3,843 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Stephen T Hong Kong
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753 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

location isnt at the center of Shanghai great breakfast and restaurants in the hotel and service (english friendly) very big hotel and really clean spacious rooms and overall service enjoyed the gym and service (english friendly) ...not really in the epicenter of shanghai and crowded area...really local outside

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Vail, Colorado
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was impressed with the personal attention I received at the JW Marriott Hotel Shanghai at Tomorrow Square. Check in and out was outstanding with seasoned professional associates who worked quickly and efficiently in fluent English and Chinese. The staff knew my name and used it freely whenever I met any of them even in the lobby or hallways. I... More

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai, and thank you for writing such a wonderful review based on your recent visit. We are delighted that you enjoyed a peaceful stay in your guestroom and that you were satisfied with the level of service provided among our associates. Your positive feedback has been shared among our hotel team and is valuable to each... More

Sydney, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed here on previous business trips and have been very impressed, however, the décor is looking a little tired but this hotel is in a great location and the views are spectacular, especially at night. The staff are obliging and very pleasant. We were disappointed that they no longer accept the Marriott Gold dining card and only offer... More

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Hotel Shanghai! I am pleased to learn that you enjoyed your stay with us as a business traveler in Shanghai. Thank you for taking time to share your experience with others. Please allow me to clarify the distinction between Marriott Rewards (Marriott's worldwide points-redemption program) and Club Marriott, the latter of which is a membership program... More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a Platinum Elite lifetime member, I have stayed at quite a few Marriott properties. With that in mind, this property has it all; exceptional service, dining options and well appointed rooms. I don't think that there is a room that does not have a breath-taking view of the Shanghai skyline. Don't even think twice if you are considering this... More

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for your long term support of Marriott Hotels and Resorts Worlwide. Based on the breadth of your stay experiences as a guest in Marriott properties, your positive feedback is valuable to our management and associates. We will certainly do our best to continue to deliver to you an exceptional... More

Hong Kong, China
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was excellent, with good location and great service. We stayed there for a week. The location was good, very close to the city center, People's Park, the subway, the bund, shopping area. The view from our room was awesome, we could enjoy the city view of Shanghai. Their executive lounge is first class and offers an excellent breakfast... More

Was this review helpful? Yes 1
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai! Thank you for your comments. We are grateful that you and your partner chose to spend a week with us during your visit to mainland China. Our location nearby People's Park and the Bund is certainly convenient for guests who wish to enjoy shopping and sightseeing. We are delighted that you had an opportunity to... More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was excellent, particularly the attentive staff. Demonstrated by remembering your name and greeting daily. Accommodating to move from a musty smelling room without problem. Breakfast was fantastic with a wide assortment of fresh food from western cuisine to chinese dim sum and beautiful fresh juices. Worth the extra. gym was fantastic but pool was dated. location excellent. would... More

Was this review helpful? Yes 1
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Hotel Shanghai! I am glad to read that you felt warmly welcomed and taken care of by our hotel associates. We are grateful to have had an opportunity to contribute to your travel experience in Shanghai! I have shared with our Executive Chef your positive comments regarding breakfast in Marriott Cafe. In addition, our management... More

Santa Fe, New Mexico
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I travel to Shanghai many times each year and have tried several hotels in this cty. They are all good - but I keep coming back to the JW Marriott for several reasons. 1. The location is excellent. Close to People's Park, the subway, the bund, shopping ... 2. I am fortunate to have a Marriott Rewards gold card. The... More

Was this review helpful? Yes 1
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! Thanks for sharing a detailed review based on your previous stay experiences with us. We are delighted that you continue to choose our property as your base in Shanghai! Please feel free to contact me prior to your next visit if I can be of assistance. We look forward to welcoming you... More

Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel was great. The staff was friendly and helpful, it was located a few minutes from a major metro stations, and the amenities were great. I would love to stay there again. The executive lounge was fantastic; with a great view, lots of food and drinks, and very helpful staff.

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai! Thank you and your partner for choosing to stay with us during your travel experience in Shanghai. I am glad to learn that you enjoyed a comfortable and convenient visit and that you were touched by helpful service among our hotel associates. We appreciate your time and wonderful remarks! Please feel warmly welcome back at... More

London, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As a Marriott Platinum member I know the brands like the back of my hand. The JW brand is my favorite for the quality, service and luxury one should expect. The JW Shanghai did not disappoint. Friendly staff, great food, clean rooms and great location. I will be back.

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai! Thank you for sharing feedback with us and for your continued support of Marriott. We are delighted that your stay experiences with us have been consistently comfortable! We look forward to seeing you again soon. Thank you again. More

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the JW Marriott at Tomorrow Square for two days at the end of last month. The nights were booked using Marriott points. We arrived quite early (9:30am) so we were not optimistic about being able to check in. As expected no rooms as booked were available, the manager on duty, Mr. Sep Gao, offered... More

Was this review helpful? Yes 1
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! What an enjoyable review to read. We are grateful that you have taken time to share your stay experience with other Shanghai-bound travelers. Sep Gao, our Assistant Front Office Manager, shared with me his delight to have met you and your wife upon arrival. I am glad that Sep had an... More

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Additional Information about JW Marriott Hotel Shanghai at Tomorrow Square

Address: No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Shanghai at Tomorrow Square 5*
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Also Known As:
Jw Marriott Hotel Shanghai
Marriott Shanghai
Shanghai Marriott
Jw Marriott Shanghai

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