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JW Marriott Hotel Shanghai at Tomorrow Square

#12 of 3,985 Hotels in Shanghai
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No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
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JW Marriott Hotel Shanghai at Tomorrow Square
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JW Marriott Hotel Shanghai at Tomorrow Square
JW Marriott Hotel Shanghai at Tomorrow Square
JW Marriott Hotel Shanghai at Tomorrow Square
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937 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (937)
  • Mar-May only
    (238)
  • Jun-Aug only
    (264)
  • Sep-Nov only
    (248)
  • Dec-Feb only
    (187)
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Hong Kong, China
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The location of the hotel is excellent and the rooms offer every comfort you need. It is a great starting point if you are in SH for business or leisure. Service was also very good. Would definitely stay there again.

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Massachusetts
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my first time in Shanghai and I'm happy that I chose this Marriott. The hotel is immaculate and my room was a really nice size with good TV channel options and a great bathroom w/separate shower. I had to change rooms after the TV stopped working but aside from that minor inconvenience my experience was very positive. There's... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! It sounds like you enjoyed your stay with us due to comfortable guestroom facilities and convenient access to breakfast alternatives. Thank you for taking time to reflect on your experience with us! Do not hesitate to contact me if we can be of assistance prior to your next stay. We look forward... More 

Florida
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the three bedroom apartments and were extremely happy there. The rooms are very large, they are clean, comfortable, and have all the modern conveniences. My one complaint; the hairdryer - in order for me to get it to work I could only plug it in when I found a socket in the kitchen. The views are amazing,... More 

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Bristol, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago NEW

Just completed a 7 night stay and I couldn't have asked for a more pleasant experience. The hotel has a great location, fantastic service and all the amenities you would expect for a property of this caliber. My guest room was smartly appointed and very comfortable. The food served at the breakfast buffet was delicious as were the hors d'oeuvres... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for spending the week with us. It sounds like you rested comfortably in your guestroom and enjoyed breakfast alternatives served in Marriott Cafe as well as the Executive Lounge! We appreciate your positive feedback and look forward to welcoming you again soon. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived the hotel in the late afternoon and they couldn't find my booking through booking.com. Ended up it was because I made a mistake in the month and booked my room in August instead. The two ladies that were helping me were really helpful and let me called the website using their front desk telephone and allowed me to... More 

Was this review helpful? Yes 1
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We very much appreciate your thorough and positive reflection of your stay with us. It sounds like we were able to assist with recovery of your reservation and that you were ultimately able to enjoy a great stay with us! As you suggest, taxi service can be challenging during peak hours or... More 

Turin, Italy
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is a five stars and it deserves them. Even if the interiors are slightly aged (there will be a refurbishment in the next future) the classic design is still elegant and refined. Service is excellent, even if wi-fi had some minor problem. Continental Breakfast was extremely generous and high quality: pastries were delicious, while italian products were not... More 

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for taking time to reflect on your experience with us. We are delighted that you enjoyed the level of service provided by our associates and that you felt our location was convenient for conducting business matters. Please let us know how we may be of assistance going forward. We look... More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

From the time you get off the taxi till you leave this hotel does not stop to amaze. Best hotel location , great service , lovely hotel restaurants, amazing fitness and health facilities and nice size rooms and bathrooms. Just one drawback is the rooms are a bit dated however I do know that they are undertaking a revamp and... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for making us part of your travel experience in Shanghai. It sounds like you made the best of your brief visit by using our Health Club facilities and enjoying our various restaurant venues! We look forward to welcoming you again for a more extensive stay. Please let us know... More 

Atlanta GA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a total of 7 nights on two separate visits in February and could not ask for a better hotel as it is outstanding in every category. The service was exceptional with many good English speakers on the staff. Stayed on the Executive Floor and of course had a wonderful buffet breakfast and happy hour available, with far too... More 

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We are delighted by your enthusiastic review of our hotel property and services. It sounds like you particularly enjoyed our Health Club and also breakfast in our Executive Lounge. I am pleased by our proactive recovery of your left-behind camera case and reading materials. Thank you for taking time to share your... More 

swindon
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 3 days had room on 51 floor fantastic view lovely room stayed with my wife and son had executive suite he stayed in living area on sofa baed what can I say what an amazing hotel from check in to check out felt totally special. Staff throughout hotel amazing but in executive lounge great treatment.... More 

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We are delighted to have played a part in your family vacation. Thank you for taking time to share with other travelers some wonderful anecdotes regarding your experience with us. Maria enjoyed meeting you and was happy to show you our 'hidden gem' on the 60th floor. Please do not hesitate to... More 

Wells, Maine
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice hotel to stay for business or pleasure. Very close to Pu Dong airport and close to the city. Very clean and luxurious hotel with excellent service and food. I would not hesitate to recommend this hotel for business or pleasure trips.

Was this review helpful? Yes
MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We appreciate your time to write a review based on your stay with us. Thank you for making us part of our business travel experience in Shanghai! We look forward to welcoming you for a leisure visit soon. More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(7)
  • Breakfast buffet(5)
  • Corner room(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

457 photos of this hotel

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Other (95)

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Bathroom (2)
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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Questions? Get answers from hotel staff and past guests. Ask a question

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