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JW Marriott Hotel Shanghai at Tomorrow Square

#12 of 3,976 Hotels in Shanghai
Certificate of Excellence
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No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
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JW Marriott Hotel Shanghai at Tomorrow Square
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JW Marriott Hotel Shanghai at Tomorrow Square
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JW Marriott Hotel Shanghai at Tomorrow Square
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893 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Near just about everything you need, since it is in city center. Either a 20-30 minute walk or 30 minute cab ride to most places :) near People's Park and Shanghai Museum on foot, just a 5 minute walk away. Also close to delicious, cheap eats :) Service is wonderful. Ask concierge if you need addresses written down for cab... More 

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Ashville nc
2 reviews
5 of 5 stars Reviewed yesterday NEW

Staff is amazing! Accommodating, pleasant, and special! Sitting on top of a city looking out over the beautiful tomorrow square is fantastic! The pools, indoor and out are also with a great view on top of the 6th floor, the gym also looks out over the city! You can see the Bund and it's just a walk away! We walk... More 

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Byron Bay
Top Contributor
127 reviews 127 reviews
52 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It is never good when you hear these words at check in "the hotel room is very old", and with that we knew it wasn't going to be very good. If you want to know how old a hotel room is always look at the bathroom ceiling it is a dead giveaway as to whether the room has had a... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for providing honest feedback based on your stay with us. I am delighted to learn that you enjoyed a high level of service provided by our associates! We certainly seek to deliver an exceptional hotel experience. We appreciate your comments regarding our property facilities. You may be pleased to learn... More 

Lakeland, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have had the opportunity to stay here several times over the last few years. In each instance we have been treated as honored guests by everyone we have come in contact with...the Concierge, front desk, Club Lounge Attendants, all members of the hotel staff. There is nothing that they will not try to do to be of assistance. Ideal... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai at Tomorrow Square! We are so glad that you choose to stay with us during your travel in Shanghai. You are valued guests and we enjoy welcoming you upon each visit. Your encouraging feedback has been shared among hotel management and associates. Thank you for spending time to provide positive feedback based on your experiences... More 

Indianapolis
Contributor
12 reviews 12 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is an outstanding world class hotel in an excellent location, beautiful rooms and facilities and world class attentiveness by staff. We could not be happier with our hotel selection. Commanding views of the beautiful city skyline and walking distance to sights, shopping and subway.

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Hotel Shanghai at Tomorrow Square! Thank you for taking time to compliment the effort and level of service delivered by our associates. It is great to learn that you and your partner enjoyed your exploration of Shanghai, as well as the skyline view provided through windows in our public areas and guestrooms. We warmly welcome you... More 

Charlotte, NC
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a week during a business conference held in the hotel. The service was spectacular! Chef Rene really has his finger on the pulse of the food aspect of the hotel. I saw his friendly face in the restaurant, the executive lounge on the 59th floor and walking the halls of the conference center. The location is... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! I am glad to learn that you enjoyed a smooth and efficient business conference in our hotel. Chef Rene and his team delight in tailoring food and beverage experiences to the particular needs of our guests. Thus we very much appreciate your positive and thoughtful feedback! We look forward to welcoming... More 

Senior Contributor
46 reviews 46 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 3 nights in this Hotel May 2015. The service is true 5 Star. My room is a suite on the 55th floor. Fantastic views. The Exec Lounge on Level 59 is very well stocked and staffed. The Gym is one of the best in any Hotel I have stayed at. I would Definately stay here again

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai Tomorrow Square! Thank you for sharing positive feedback based on your stay with us. It seems you enjoyed the views from our Executive Lounge on level 59 as well as our Health Club facilities and services. We are delighted that you will visit us again! I look forward to meeting you. More 

Hartford, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have said it many times before and I’m sure I will say it many times again: “The JW Marriott at Tomorrow Square is the best place to stay in Shanghai”. I always recommend this hotel to ALL my colleagues. It is not so much about the building and its amenities, it is about the staff. The staff is amazingly... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! We enjoy greeting you upon each visit to our hotel. Your wonderful comments have been shared with our associates in the Executive Lounge, restaurant venues and guest services teams. It is our pleasure to be of service to you. Thank you for continually choosing to stay with us during your business... More 

Pleasanton, California
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time in Shanghai and extremely pleased that I chose this hotel. Wonderful service, elegant rooms and a location tough to beat. Great executive lounge and spa--easy access to metro (1 block from people's square) which has an easy connection from the Maglev bullet train and easy walking access to the Bund. One of the better JWs I have had... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Greetings from JW Marriott Shanghai Tomorrow Square! We are also pleased that you chose our hotel as your accommodation in Shanghai! I am glad to hear that you enjoyed the design and comfort of our guestrooms and that you found time to relax at Sino Spa. It sounds like you are a frequent guest at Marriott Hotels; we very much... More 

Top Contributor
56 reviews 56 reviews
52 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very good business hotel that caters to the Western business traveller. Location wise, it's a stone's throw away from People's Square (and the metro station there) as well as the Nanjing Pedestrian Street area. The JW has a contemporary design inside and out - the rooms have modern decor, is spotlessly clean and is tastefully furnished. It... More 

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MWardrop, Director of Guest Relations at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Warm greetings from JW Marriott Shanghai at Tomorrow Square! Thank you for making us part of your business travel experience. We are pleased that you enjoyed the design and decor elements of our property and that you felt comfortable in our public areas and in your guestroom. Please do not hesitate to contact me if we can make special arrangements... More 

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