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Courtyard by Marriott Shanghai Pudong

#65 of 3,984 Hotels in Shanghai
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No.838 Dongfang Road/Weifang Road, Pudong, Shanghai 200122, China
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Courtyard by Marriott Shanghai Pudong
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Courtyard by Marriott Shanghai Pudong
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341 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Singapore
Level Contributor
82 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed recently for 8 nights and spent a fair bit of time in the hotel partly due to typhoon Chan Hom. This hotel is in Pudong business district which I happen to have most of my work related business there. So it was easy for me to go around. For local transport, it's about 5+ mins walk to Century... More 

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear SporeSamSeng: Thank you for reaching out to me and comments on your recent stay at the Courtyard Pudong. I am very pleased that you consider us your “Home away from Home” Admittedly we are facing some challenges with our Internet recently. Our IT department is working closely with our external partners to upgrade the speed and quality and I... More 

Frankfurt
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We selected the hotel as we do a lot of travel with Marriott, had points to spend and know the location is excellent for travel esp. on the Pudong side. My wife and I were impressed by the level of service (free printing of our airline boarding pass, 24h high quality gym, good restaurant tips) as well as the hotel... More 

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Mike O: Thank you for writing such wonderful comments on trip advisor. Our personal time seems to be less and less these days in the business world and I appreciate you giving the hotel some of you premium personal time. “Top Quality at a Very Competitive rate” is great feedback from a guest who stays at many Marriott sister... More 

Qingdao, China
Level Contributor
100 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on of the older Marriott hotels in Shanghai but the facilities are still more than adequate. Service is very good and staff are friendly and helpful throughout the facilities. Only point of attention was the relatively cheap buffet dinner. Not too much choice and restocking was a bit poor when having dinner late.

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Pietchina: Thank you for taking the time to reach out to me and convey your thoughts on your recent stay at the Courtyard Pudong. It is always great to hear that a guest felt the service was very good and that the hotel associates were friendly and helpful. I am a firm believer that it is the hotel employees... More 

Salem, India
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for three Nights 06/07/2015 to 09/07/2015 We (me & my wife), were attending the Aluminium China Expo and I clubbed my other business meetings with the trip. Fortunately the organisers of the Expo offered hotel bookings, in their list of hotels I blindly opted to stay with Courtyard Marriott (knowing their standard of service). Airport pick up was... More 

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Balamurugan2130: Thank you for taking the time to convey to me the recent experience of you and your wife at the Courtyard Pudong. I strongly believe that it is the hotel employees that make a guest stay memorable. I am fortunate to have many great ambassadors in the hotel including Michael and John who you mentioned. I will ensure... More 

Los Angeles, California
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Best Value Business Hotel in Pudong. If you are a Marriot Rewards member, its all about the Executive Lounge. You can have a free breakfast, free cocktails, & free dinner . The hostesses are awesome and will take care of your business requirements. The manager is Alice Sun and very good at her job. Right behind the hotel are 30... More 

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shacy, 总经理 at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Ralph R: Thank you for taking the time out of your busy schedule and compliment the hotel. We have a great team of associates throughout the hotel especially on the executive floor. I will be sure to inform Alice and all of the Executive Lounge team of your praise Value is crucial to the business traveler and I am... More 

Tangerang, Indonesia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel location is quite good. 20-30 min to Pudong Airport. Some local seafood restaurant can be found at surrounding area. Its locate beside one big shopping mall as well, many big restaurant for Lunch and Dinner. But Room is very old design. Its a quaint hotel and not as what i expected for a Quality of Courtyard by Marriott. Its... More 

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Hady124, Thank you for your feedback concerning your recent stay at the Courtyard by Marriott Pudong. Our personal time seems to be dwindled as the world continues to move quicker and I appreciate your comments as they help me see the hotel through our guest’s eyes. Please accept my apologies for our shortcomings. Admittedly with a hotel that has... More 

Barcelona, Spain
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing bad to say. The room is a little small but clean and well stocked, small windows so the view is not something to cherish. Bed is up to standard and the bathroom is very nice. Shower only (large shower, with rain ceiling) but I never have a bath when in a hotel so I welcome it. Executive floor is... More 

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear BluePlanetNomad: I appreciate you taking the time to communicate your recent experience at the Courtyard Pudong. I am pleased you were comfortable in our beds and that the showers were to your liking. I hope you had a chance to visit the Executive Lounge as it is always well appreciated by other guests. Once again thank you for your... More 

Austria
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2015

A less impressive experience. Late check in, no smile upon arrival to find out that my pre-paid confirmed booking details were not honored, no king size non-smoking room left. Alternative: smoking room (which I hate) or twin bed ( which for a single traveler is not the best option). Room was ok, nothing in particular ... But comfortable enough. AC... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear TravelLovo: Thank you for taking the time to convey your thoughts during your stay. Travelling in Shanghai can be very hectic and I appreciate you taking some of your “premium personal time” to communicate your experience. Naturally I am concerned that we did not meet your expectations especially with regard to your reservation and inappropriate experience in the lobby.... More 

BANGALORE
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 20, 2015

I am repeating my comments from the previous stay. Normally, when I travel on business, I am always looking for a nice internet wi-fi, a cozy bed and a nice shower. Here, at Marriott Courtyard Pudong, I once again got a nice spacious room in addition to these things. In addition, the people were hospitable.

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear manojk9: Thank you for once again taking the time to share your recent experience at the Courtyard Pudong. Customer loyalty is key to our success and I am pleased we matched your expectations from your previous stay. I will be sure to share your positive comments with the entire hotel team. Once again thank you for your comments. I... More 

Spring, Texas
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 7, 2015

Stayed at the Marriott Pudong for work trip and was very impressed with the service, breakfast and beauty of the hotel. Zero complaints and will definately stay again and recommend. The bed was so comfortable and the whole vibe was really great! The breakspfast was superb besides the fact that like everywhere in China gluten free is non-exisitent...fresh fruit, great... More 

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Guerita176: Thank you for taking the time to post your recent experience at the Courtyard Pudong Shanghai on TripAdvisor. I am pleased your enjoyed your stay and that you were impressed by the service in the hotel. Getting a good night sleep and enjoying breakfast in the morning are both crucial to making travel enjoyable. “Zero Complaints” is a... More 

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