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Courtyard by Marriott Shanghai Pudong

#87 of 4,068 Hotels in Shanghai
Certificate of Excellence
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No.838 Dongfang Road/Weifang Road, Pudong, Shanghai 200122, China
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1 room 1 adult
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Courtyard by Marriott Shanghai Pudong
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375 Reviews from our TripAdvisor Community

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Bicester, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 nights, service was warm and friendly, location is ok, not quite central. The room we were given was a little dated and we was given a twin bedroom. They let us check in at 10am which was great. The breakfast was very good. Overall, a good experience and we probably would return.

Helpful?
Thank Nathan H
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Nathan H: Thank you for your feedback concerning your recent stay at the Courtyard by Marriott Pudong. Our personal time seems to be dwindled as the world continues to move quicker and I appreciate your comments as they help me see the hotel through our guest’s eyes. I am pleased we were able to check you in early and... More 

Lerum, Sweden
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Courtyard by Marriott Shanghai Pudong over the weekend on a buisnesstrip. The location is quite ok. 30 minutes walk to the Financial District, taxi to the same place cost between 20-40 RMB depending time of the day. The room that I got was of average standard. Breakfast was very good, so was the staff. Took a drink at... More 

Helpful?
Thank Rambam48
shacy, Front Office Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Rambam48, Thank you for taking the time to convey your thoughts on your recent stay. Fristly, we apprecated your comments regarding our breakfast products as well as service. For the price issue, all the items in our restaurant would be add 15% service charge, it is may a reason for your confusion. Please feel free to contact me on... More 

Gothenburg, Sweden
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok room but a bit dark, which make a bit depressing. Poor breakfast because it's cold and everything you take become cold within a few minutes. Was lucky to have a room with balcony so at least I could get some "fresh" air

Helpful?
Thank Wolfgang K
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Wolfgang K: Thank you for taking the time to convey your thoughts on your recent stay. I apologize that we did not meet your expectations especially with breakfast. I have shared your comments with the kitchen team who will be more diligent with temperature control. I have also discussed the overall lobby and restaurant temperatures with the Director of... More 

Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I have been in this hotel a couple of time last year and I found out that this hotel is in strategic place. Located near to metro station (just 5 minutes of walking). Hotel staffs are helpful and english spoken fluently. When I was in trouble with the taxi driver who try to cheat me, the reception & concierge manager,... More 

Helpful?
Thank Muhammad Azuan J
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Muhammad Azuan J: Thank you for taking the time to convey your thoughts on your recent stay. The business world continually pulls us in all directions and I appreciate you taking some of your “premium personal time” to communicate your experience. I am pleased the concierge team was able to assist you with your taxi incident. I have shared... More 

Melaka State, Malaysia
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights for my business trip( one of our corporate hotel ). This hotel with full range of facility which more than I needed. The room is big and clean. The condition of the room was good and new. Bed was very comfortable. The breakfast is nice with pretty of choices. The front desk service is... More 

Helpful?
Thank FromKluang
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear FromKluang: Thank you for your feedback concerning your recent stay at the Courtyard by Marriott Pudong. Our personal time seems to be dwindled as the world continues to move quicker and I appreciate your comments as they help me see the hotel through our guest’s eyes. I am pleased the room size, cleanliness and conditions all met your expectations.... More 

Springboro, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a business traveller and have visited China several times. This is my preferred hotel in Shanghai. The hotel is always clean and well maintained. The lounge and restaraunt are very good after a long day. There's also shopping pubs and restaraunts within walking distance.

Helpful?
Thank 221Joe
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear 221Joe: Thank you for taking the time to convey your thoughts during your stay. Travelling in Shanghai can be very hectic and I appreciate you taking some of your “premium personal time” to communicate your experience. I am pleased you enjoyed the room and the Lobby Lounge and found the location of the hotel convenient for your needs. I... More 

Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on the business trip very recently and I paid extra for the upgrade to Executive Room/Floor, with the expectation for better room and use of the executive lounge. To my surprise, I found that the room was the same as the standard type of room that I had previously stayed just a month back. I... More 

Helpful?
Thank pockeong
shacy, Front Office Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Pockeong, Thank you for taking the time to convey your thoughts on your recent stay. We do apologize for the Executive Lounge offer did not meet your expect as well as the noisy issue. We hope coudl serve you in a better way in a near furture. Front Office Manager Willy N More 

Hong Kong, China
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed January 1, 2016

Rooms were clean, spacious but corridors had very strong smell of smoke. Customer services staff have a good level of english. Other than that the hotel seems clean, nothing to get excited about though.

Helpful?
Thank Nisekoite
shacy, Front Office Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Nisekoite, Thank you for staying at Courtyard Shanghai Pudong Hotel for your recent visit to the city. I would like to express my gratitude especially for taking the time to make the review on the Tripadvisor. We do apologize for the smoking smell on the floor that we would pay more attention on this. We hope could delight your... More 

Austin, Texas
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 15, 2015

I stayed here for 4 nights and due to my Marriott status, I was upgraded to an executive suite. It really was more room than I needed, since I didn't expect to lounge much in the room. The room was clean, did not smell of smoke, and the amenities were standard for what I typically expect (including the safe in... More 

Helpful?
Thank Howintex
shacy, Front Office Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Howentex, Thank you for staying at Courtyard Shanghai Pudong Hotel for your recent visit to the city. I would like to express my gratitude especially for taking the time to make the review on the Tripadvisor We appreciated your avlueble comments of our hotel, our associates, and the service we provide for you. We hope could delight your next... More 

Shanghai Region, China
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed December 9, 2015

Don't stay here. Go stay at the Intercontinental nearby, where the prices are just about the same. Or, if you must, stay at the Tong Mao nearby, which has an excellent set of restaurants and a great (and family-friendly) spa/massage. Relatively speaking, this hotel is a total dump. This is Shanghai. Pick up the game! It appears as if Marriott... More 

Helpful?
Thank Barry H
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Barry H: Thank you for taking the time to convey your thoughts on your recent stay. The business world continually pulls us in all directions and I appreciate you taking some of your “premium personal time” to communicate your experience. Whilst always difficult to hear I am pleased that you pointed out the areas where we failed to meet... More 

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