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Courtyard by Marriott Shanghai Pudong

#71 of 3,987 Hotels in Shanghai
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No.838 Dongfang Road/Weifang Road, Pudong, Shanghai 200122, China
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Courtyard by Marriott Shanghai Pudong
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348 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (348)
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    (93)
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Shanghai Region, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent service at this hotel overall...been staying here on business trips for many years and have been living at this facility since the beginning of 2015...concierge, front desk, housekeeping etc. all great...want to make a specific mention of the executive lounge staff...Mary, Melody, and Alice have been good for a long time but the recent new hires are adapting quickly... More 

Was this review helpful? Yes
Clemson, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

During my last stay in Pudong, after checking out and getting to the airport, I realized I left my laptop in the hotel room. I contacted Mary from the executive lounge. She went to my room, got my laptop, and arranged to get my laptop to the airport before my flight. This is what I would consider world class service... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear ron n: Thank you for taking the time to convey your thoughts on your recent stay. The business world continually pulls us in all directions and I appreciate you taking some of your “premium personal time” to communicate your experience. I am pleased that we were able to get your lap top to you in time for your flight.... More 

Kuala Lumpur, Malaysia
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed there for a couple of nights during a recent business trip to Shanghai. The high rise hotel looked quite good from the outside but inside was quite old. The hotel was quite a distance walk away from the World trade center. Like most Marriott hotels, the staff there were very friendly and helpful. Will stay there again,

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear USCHRU_13: Thank you for taking the time to convey your thoughts during your stay. Travelling in Shanghai can be very hectic and I appreciate you taking some of your “premium personal time” to communicate your experience. I have a great team of associates working at the Courtyard Pudong and I am pleased you found them friendly and helpful. Admittedly... More 

Baltimore, Maryland
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a nice hotel - a but further from the airport than I thought it would be. I was stuck overnight after missing a connection, and needed to spend the night in Shanghai. The service was excellent - friendly and knowledgable front desk staff, awesome lounge, good speed on the wifi. I would stay again. My room was upgraded,... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear DAW59: Thank you for your feedback concerning your recent stay at the Courtyard by Marriott Pudong. Our personal time seems to be dwindled as the world continues to move quicker and I appreciate your comments as they help me see the hotel through our guest’s eyes. I am pleased you enjoyed our Lounge and found the hotel associates helpful... More 

Cairo, Egypt
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed there for 2 nights. It was pleasant stay and the room was clean and modern. The location was perfect as it was right at the subway station where you can around Shanghai. The stuff were friendly.

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear MoatazKhalid: Thank you for taking the time to reach out to me and convey your thoughts on your recent stay at the Courtyard Pudong. I am pleased the rooms were to your liking and that you found the staff to be pleasant. I am a firm believer that is the hotel associates that makes a guest’s stay memorable and... More 

Wilson, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights in June for business. The hotel is very modern and up to date. The rooms are clean and nice. The lounge was great value and Melody that works in there is a great host. I will stay here again on my next trip to Shanghai.

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear GnB78: Thank you for taking the time to convey your thoughts on your recent stay. The business world continually pulls us in all directions and I appreciate you taking some of your “premium personal time” to communicate your experience. I am glad you enjoyed the executive lounge. We have a great team of associates there as well as throughout... More 

Singapore
Level Contributor
82 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed July 18, 2015

I stayed recently for 8 nights and spent a fair bit of time in the hotel partly due to typhoon Chan Hom. This hotel is in Pudong business district which I happen to have most of my work related business there. So it was easy for me to go around. For local transport, it's about 5+ mins walk to Century... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear SporeSamSeng: Thank you for reaching out to me and comments on your recent stay at the Courtyard Pudong. I am very pleased that you consider us your “Home away from Home” Admittedly we are facing some challenges with our Internet recently. Our IT department is working closely with our external partners to upgrade the speed and quality and I... More 

Frankfurt
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 18, 2015

We selected the hotel as we do a lot of travel with Marriott, had points to spend and know the location is excellent for travel esp. on the Pudong side. My wife and I were impressed by the level of service (free printing of our airline boarding pass, 24h high quality gym, good restaurant tips) as well as the hotel... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Mike O: Thank you for writing such wonderful comments on trip advisor. Our personal time seems to be less and less these days in the business world and I appreciate you giving the hotel some of you premium personal time. “Top Quality at a Very Competitive rate” is great feedback from a guest who stays at many Marriott sister... More 

Qingdao, China
Level Contributor
104 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 14, 2015

The hotel is on of the older Marriott hotels in Shanghai but the facilities are still more than adequate. Service is very good and staff are friendly and helpful throughout the facilities. Only point of attention was the relatively cheap buffet dinner. Not too much choice and restocking was a bit poor when having dinner late.

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Pietchina: Thank you for taking the time to reach out to me and convey your thoughts on your recent stay at the Courtyard Pudong. It is always great to hear that a guest felt the service was very good and that the hotel associates were friendly and helpful. I am a firm believer that it is the hotel employees... More 

Salem, India
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 10, 2015

Stayed here for three Nights 06/07/2015 to 09/07/2015 We (me & my wife), were attending the Aluminium China Expo and I clubbed my other business meetings with the trip. Fortunately the organisers of the Expo offered hotel bookings, in their list of hotels I blindly opted to stay with Courtyard Marriott (knowing their standard of service). Airport pick up was... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Balamurugan2130: Thank you for taking the time to convey to me the recent experience of you and your wife at the Courtyard Pudong. I strongly believe that it is the hotel employees that make a guest stay memorable. I am fortunate to have many great ambassadors in the hotel including Michael and John who you mentioned. I will ensure... More 

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