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Courtyard by Marriott Shanghai Pudong

#72 of 3,976 Hotels in Shanghai
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No.838 Dongfang Road/Weifang Road, Pudong, Shanghai 200122, China
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Courtyard by Marriott Shanghai Pudong
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Courtyard by Marriott Shanghai Pudong
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336 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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  • Chinese (Simplified) first
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Tangerang, Indonesia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel location is quite good. 20-30 min to Pudong Airport. Some local seafood restaurant can be found at surrounding area. Its locate beside one big shopping mall as well, many big restaurant for Lunch and Dinner. But Room is very old design. Its a quaint hotel and not as what i expected for a Quality of Courtyard by Marriott. Its... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Hady124, Thank you for your feedback concerning your recent stay at the Courtyard by Marriott Pudong. Our personal time seems to be dwindled as the world continues to move quicker and I appreciate your comments as they help me see the hotel through our guest’s eyes. Please accept my apologies for our shortcomings. Admittedly with a hotel that has... More 

Barcelona, Spain
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nothing bad to say. The room is a little small but clean and well stocked, small windows so the view is not something to cherish. Bed is up to standard and the bathroom is very nice. Shower only (large shower, with rain ceiling) but I never have a bath when in a hotel so I welcome it. Executive floor is... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear BluePlanetNomad: I appreciate you taking the time to communicate your recent experience at the Courtyard Pudong. I am pleased you were comfortable in our beds and that the showers were to your liking. I hope you had a chance to visit the Executive Lounge as it is always well appreciated by other guests. Once again thank you for your... More 

Austria
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A less impressive experience. Late check in, no smile upon arrival to find out that my pre-paid confirmed booking details were not honored, no king size non-smoking room left. Alternative: smoking room (which I hate) or twin bed ( which for a single traveler is not the best option). Room was ok, nothing in particular ... But comfortable enough. AC... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear TravelLovo: Thank you for taking the time to convey your thoughts during your stay. Travelling in Shanghai can be very hectic and I appreciate you taking some of your “premium personal time” to communicate your experience. Naturally I am concerned that we did not meet your expectations especially with regard to your reservation and inappropriate experience in the lobby.... More 

BANGALORE
Level Contributor
66 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I am repeating my comments from the previous stay. Normally, when I travel on business, I am always looking for a nice internet wi-fi, a cozy bed and a nice shower. Here, at Marriott Courtyard Pudong, I once again got a nice spacious room in addition to these things. In addition, the people were hospitable.

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear manojk9: Thank you for once again taking the time to share your recent experience at the Courtyard Pudong. Customer loyalty is key to our success and I am pleased we matched your expectations from your previous stay. I will be sure to share your positive comments with the entire hotel team. Once again thank you for your comments. I... More 

Spring, Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Marriott Pudong for work trip and was very impressed with the service, breakfast and beauty of the hotel. Zero complaints and will definately stay again and recommend. The bed was so comfortable and the whole vibe was really great! The breakspfast was superb besides the fact that like everywhere in China gluten free is non-exisitent...fresh fruit, great... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Guerita176: Thank you for taking the time to post your recent experience at the Courtyard Pudong Shanghai on TripAdvisor. I am pleased your enjoyed your stay and that you were impressed by the service in the hotel. Getting a good night sleep and enjoying breakfast in the morning are both crucial to making travel enjoyable. “Zero Complaints” is a... More 

Lagos, Nigeria
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I like tis hotel because its value for money. The rooms are nice and clean. The hotel staff are very very helpful and there are always about two people who can speak english at the front desk. i enjoyed the variety of the channels and enjoyed the food though this does not include the buffet breakfast. Breakfast want good at... More 

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shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Tobi O: Thank you for taking the time to comment on your recent stay. Personal time is at a premium in today’s business world and I appreciate you dedicating some of your time to me. I am pleased you found value in the hotel and were satisfied by the hotel associates. I have shared you breakfast and WiFi comments... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

The attention to detail and making me feel like I was a family member. The staff in the lounge greeted me by name and remembered my favorite beverage. Many thanks to Lucy, Edith, Mary, Melody and Alice for making my stay feel like my home away from home.

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear frank p: Thank you for your feedback concerning your recent stay at the Courtyard by Marriott Pudong. Our personal time seems to be dwindled as the world continues to move quicker and I appreciate your comments as they help me see the hotel through our guest’s eyes. I am please we are now considered your “home away from home”.... More 

Singapore, Singapore
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there for 5 nights. Room service was prompt and good. When I had my breakfast at the restaurant, I experience good services too. The service staff, in general, are young but they carry out their job well. The spread for breakfast can be improved tho'. Room is alright, clean and comfortable (I asked for a room on a... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Karen K: Thank you for taking the time to convey your thoughts during your stay. Travelling in Shanghai can be very hectic and I appreciate you taking some of your “premium personal time” to communicate your experience. I am pleased you enjoyed room service and the breakfast offering. I will pass your comments on to the food and beverage... More 

Gothenburg, Sweden
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a good hotel, the main reason for staying at this hotel were the location, it was within walking distance to the office. The rooms were nice and clean, but the hotel felt a bit outdated, they need to fix some things that are a bit worn down. The staff is really friendly and helpful, top rating for that.... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear 1975Magnus: Thank you for your feedback concerning your recent stay at the Courtyard by Marriott Pudong. Our personal time seems to be dwindled as the world continues to move quicker and I appreciate your comments as they help me see the hotel through our guest’s eyes. I am very pleased with your feedback concerning the hotel associates. I am... More 

Oslo, Norway
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 27, 2015

I would say a centrally located hotel in Shanghai (but was is really central...). At least a very good starting point for your activities in the area and the hotel is modern and nice. It offers a lounge if you want to pay extra for services that makes the stay even nicer. The staff is service-minded and friendly. The Wi-fi... More 

Was this review helpful? Yes
shacy, General Manager at Courtyard by Marriott Shanghai Pudong, responded to this review

Dear Johnny K, Thank you for taking the time to convey your thoughts on your recent stay. The business world continually pulls us in all directions and I appreciate you taking some of your “premium personal time” to communicate your experience. I am very pleased with your feedback concerning the hotel associates. I am a firm believer that it is... More 

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