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DoubleTree by Hilton Shanghai Pudong

#63 of 3,985 Hotels in Shanghai
Certificate of Excellence
5.0 of 5
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No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China
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25% Off & Free Wifi
DoubleTree by Hilton Shanghai Pudong
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Ranked #63 of 3,985 Hotels in Shanghai
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Hendrikus V Shanghai, China
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718 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
5 of 5 stars Reviewed yesterday NEW

A very good hotel in the Pudong area of Shanghai. Close to underground stations and easy to get to from the airport. Hotel staff is great and the rooms are excellent. If you like swimming they have a very large pool. Breakfast menu is extensive with chefs cooking food to your preferences.

Review collected in partnership with DoubleTree by Hilton

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Orlando Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The building Interior is very nice. The Hotel has two wings, so its quite a walk to your room. Rooms are average , my bed was very soft and quite uncomfrtable. The restaurant, is very outdated and in need of a complete re-design it is not up to five star standards, I was very dissented about that part of my... More 

Review collected in partnership with DoubleTree by Hilton

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed for one night and was not overall impressed. The facilities are ok but the reception staff could be more friendly, as they always seem to be rushing you, which does not leave a welcoming feeling. Lunch in the lobby restaurant was just average for the overpriced items served. Overall overpriced for the value of the experience.

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Luispparada, Thank you for sharing your comments on Tripadvisor. We are disappointed to learn that you were unhappy with the Lobby menu as well as the reception staff's attitude. I have shared your comments with relevant managers and we are working on improving these areas. Please do visit us again, when your travels bring you back to Shanghai and... More 

Austin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Check-in was smooth and room was upgraded thanks to the HHonors program. Clean deluxe bathroom. Comfortable bed. Smelled fresh and clean. All the expected amenities were there. The front desk was very helpful when I locked my key in the room. Quick & efficient.

Review collected in partnership with DoubleTree by Hilton

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Rochester, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm a honors gold status and this hotel is a favorite. With Executive Lounge privileges the value is great. New tower rooms are best. What I have come to really appreciate is the service and people at this property. Always a staff member in lobby or Bell hop who proactively offers their help. One special person is Maggie the Executive... More 

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Don, Thank you very much for your kind comments and for taking the time to share your experiences. Most of all, thank you very much for your patronage and you trust in us. We are very pleased that you have positive experiences with us, albeit the check in procedures and delays encountered. We are looking into expediting the check-in... More 

Riga, Latvia
Level Contributor
176 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
5 of 5 stars Reviewed 1 week ago

the only complaint about the hotel was that the free internet was available in the lobby only. other than that all was ensuring comfortable stay. The breakfast was good, but mostly same items every day. Some staff there does not understand the order of green tea in English. Suggestion: to facelift the swimming pool area: it looks like coming from... More 

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Indianapolis, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I typically stay in one of the suites, which has a living/dining area and a vary large bedroom and bath. It is easy and convenient to use the suite for conducting business meetings. I have stayed here for several years and will continue to do so.

Review collected in partnership with DoubleTree by Hilton

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Shanghai, China
Level Contributor
204 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived about 11 pm nobody around to help with my luggage check in was normal the rooms are old and need to be updated the bed was comfortable the shower ok Had an issue with the ac didn't work sent up the cleaning lady... To check the problem she said it is ok because it said the temp was 15... More 

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Mashgiach, Thank you very much for taking the time for write your comments on TripAdvisor. We are truly distressed that your arrival and the first night's experience were disappointing. I have discussed this with our relevant departments to ensure that such problems should resolved without any inconvenient to our guests. If you plan to visit Shanghai again please let... More 

Bangalore, India
1 review
4 of 5 stars Reviewed 2 weeks ago

Good location, Ambience, very good Break fast spread, Bathroom amenities like soap, shampoo, conditioner are really good quality. Worth for money. Welcome with warm cookie was really great. I recommend this hotel without hesitation.

Review collected in partnership with DoubleTree by Hilton

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Mr.Kuppusamy B T, Thank you very much for your comments and we are delighted that you enjoyed your stay. We look forward to welcoming you back. Kind regards, Michael More 

Hong Kong, Hong Kong
1 review
4 of 5 stars Reviewed 2 weeks ago

Room and Lobby are satisfactory, Breakfast is good with loads of choices, bad thing maybe inconvenient to City centre that you can find nothing in the night near the hotel but to take cab back to City.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Daniel L, Thank you for taking the time to share your experiences of Double Tree by Hilton, Shanghai, Pudong. We are pleased that you were satisfied with the hotel and services. Yes, the location might be inconvenient for night outs. We look forward to seeing you again and wishing you safe travels. Michael More 

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