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All 3,950 Shanghai hotels

DoubleTree by Hilton Shanghai Pudong

5.0 of 5 Hotel   |   No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China (Lujiazui)
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Ranked #58 of 3,950 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
ViscoOu Shanghai, China
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620 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very good experience living in this hotel, the environment is clean and beautiful, service are very kind, a cookie gift when check-in, just a few details need to be improved: 1. the air-condition seems not working well in my room, i set 18C in cooler mode but it seems keep 28C for a whole night; 2. double shampoo and missed... More 

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Thetford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I always stay here on a biz trip to Shanghai. It is close to a metro and also the office. Hotel is very clean and tidy 24/7. Staff are very helpful. Bedrooms are very comfortable, which means you can have a great night sleep. have never had a problem here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

DoubleTree Hilton of Shanghai Pudong is a good hotel for business. Recently I had a stay in Doubletree Pudong and the stuff who names Eileen Tan helped me a lot. She helped me to check in , told me the benefit of Diamond member and made the room upgrade to a suite. Besides,the breakfats and internet are very good as... More 

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singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Welcoming and smiling personnel, with reasonably good English. Room are spacious and comfortable. Internet connection is good and tv programs enough although not much EU channels. Gym is outdated and small, swimming pool enough but not great! Breakfast is good and personnel is proficient and kind. Generally it worth for money because of very good appearance and good cleaning, location... More 

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear MaxSing, Many thanks for the review and 4 stars. I was happy to read you found the staff welcoming and having smiles. Plus you found we were worth the money because of our appearance, good cleaning, and convenient location. I appreciate your comments on the X-Sensation restaurant, it seems we need to make some improvements to that area. My... More 

Beijing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

very well hosted, warm hospitality and great enjoyment during stay at Double Tree by Hilton Shanghai Pudong! Special thanks to Ms. Catherine Zhang and Alen Ren! Great job! would like to stay here next time...

Was this review helpful? Yes 1
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Jianwei Z, Many thanks for the great review and 5 stars. I was happy to read you found us to be great hosts, providing great hospitality and you enjoyed your stay. Plus you would stay with us again on your next visit to Shanghai. That is what we like to achieve and strive for. I will make sure to... More 

Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been coming to this hotel over the last 2 years whenever I have business meeting in Shanghai. The facts that draw me back to this hotel time and again are the small little things they do that really made the different. The attentiveness of the frontdesk staff, the housekeeping crews and also the Guest Relation team make me... More 

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Simon C, Many thanks for the great review and 5 stars. Also thank you for being a loyal guest. You gave us wonderful praise by telling us we make you feel like family. It is much appreciated. Come back soon! Warm Shanghai Regards, David Givens - General Manager david.givens@hilton.com More 

Tilba Tilba, Australia
Top Contributor
99 reviews 99 reviews
63 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really loved our 2 nights at the DoubleTree Shanghai! It was our favourite hotel on Mainland China, from our month long holiday there. The service was really fantastic, and as a Hilton Diamond Guest, everyone really went out of their way to give us the VIP treatment. It was really very impressive. There were lots of small touches that... More 

Was this review helpful? Yes 2
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear BMOL, Many thanks for the great review and 5 stars. Also thank you for being a loyal Hilton guest and Diamond Elite. You touched on many of the service items that we strive to achieve and it seems we hit the jackpot. The best part was the last paragraph that said you would highly recommend us, that is music... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just returned from the double tree on 2 jan 2015 and although this hotel is very good with customer service and nice spacious rooms a nice high standard of cleanliness there is some building work going on next door and they start work early and are very noisy at the moment with drilling and hammering .so if you are staying... More 

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Cheeky C, Many thanks for the review and 4 stars. I was happy to read you found the hotel to very good with customer service and that we had nice spacious rooms, plus a high standard of cleanliness. My apologies on the construction next door, they can be very pesky sometimes. The noise does seem to be tapering off... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was worth it and very luxurious. Views from windows nice. Bathrooms very well appointed . I would say more a business or couples hotel rather then family. breakfast served both western and Asian food which was great. Revolving Resturant on top floor was not for westerners unless seeking traditional food then very classy. Definitely not for kids. I dont eat... More 

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Waynew, Many thanks for the great review and 5 stars. I was happy to read you found us very luxurious, with well appointed bathrooms, and that you dined in several of our restaurants and had a wonderful experience in each. Come back soon! Warm Shanghai Regards, David Givens - General Manager david.givens@hilton.com More 

Boca Raton, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

It is always good to come home to a Hilton when you are away from home. As a Diamond member, I am impressed with the service staff at the hotel; they were all smart, sharp looking, and attentive. I want to say a huge Thank you to the entire staff at the hotel, as they made us feel like a... More 

Was this review helpful? Yes
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Angiesu1, Many thanks for the great review and 5 stars. I was happy to read you were impressed with the service staff and found them to be very attentive. Also thank you for being a loyal Hilton customer and a Diamond Elite. There are some great benefits that come with joining the Hilton Honors program. Come back soon! Warm,... More 

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Additional Information about DoubleTree by Hilton Shanghai Pudong

Address: No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Shanghai Pudong 5*
Number of rooms: 850
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Also Known As:
Sofitel Shanghai
Shanghai Sofitel
Hotel Style:
#34 Business Hotel in Shanghai
#51 Family Hotel in Shanghai
#53 Luxury Hotel in Shanghai
#213 Best Value Hotel in Shanghai

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