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DoubleTree by Hilton Shanghai Pudong

5.0 of 5 Hotel   |   No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China (Lujiazui)
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Ranked #64 of 3,928 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Roy T Shanghai, China
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575 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
1 review
5 of 5 stars Reviewed yesterday NEW

The Shanghai Double Tree Pudong is an excellent hotel with a great breakfast and staff. They offered coffee right away and continued to check and refill as needed. The cleanliness is as good as I have experienced and the room comfort is great.

Review collected in partnership with DoubleTree by Hilton

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Huntsville, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel many times (including when it was a Sofitel) and have always been pleased. The location is generally good for visiting locations in PuDong & particularly good for the expo center. Rooms are nice, particularly those in the east (new) tower (I received an upgrade to a suite on my last visit which was especially... More

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Lodz, Poland
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the best hotels I have ever been . Clean rooms , new bedding and towels . Blackouts in windows to separate you from light if necessary . Very good breakfasts . Rooms are bright , you can read without problems .

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Shanghai, China
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Quite good for 2-3 days accommodation, located in Pudong, not far from the exhibition sites. Water pool, nice restaurants on the ground floor, the one which serves Chines food, underground floor, is very recommended. The view could be better, but anyway.

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Southampton, PA, United States
1 review
3 of 5 stars Reviewed 1 week ago

A decent hotel, but everything they do they charge 15% service charge automatically, which adds up quickly. And when you are not a gold or platinum member, like me, the manager would refuse to give you any perks. But the point is, when I am a gold or platinum member, those perks you give me wouldn't matter to me at... More

Review collected in partnership with DoubleTree by Hilton

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Chen Z, Many thanks for the review and 3 stars. I appreciate you rating us as a decent hotel, but was sorry to read you felt under appreciated, that was not our intent. Please accept my apology. It is true, our Hilton Honors members due receive some perks, and as they move up in status, there are more perks,... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrive about evening and some trouble one of us from booked agent, but guest relations on duty solved all problems with quick respond and always offering for their assists. Also at dining room, each staff always smile and shows details. We would return back for next trip.

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Putunovetin, Many thanks for the review and 4 Stars. I was happy to read we solved some issues for you very quickly and that you found our dining staff always with a smile. I always suggest to try our warm Doubletree Chocolate Chip cookie when stressed, these seem to help out also. Come back soon! Warm Shanghai Regards, David... More

Cameron Park
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Absolutely beautiful hotel! We were very comfortable. Stayed 3 days, left to Beijing, then came back for 5 days. The beds were super comfy, rooms very quiet, staff very prompt and courteous. If we returned to Shanghai, I don't know that I would want to try a different hotel after this one because it was so great. Used the fitness... More

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Cheryl & Dan, Many thanks for the review and 5 Stars! It was great meeting you as well. My wife and I always enjoy meeting our guests and getting to know them. We have met some of our best friends by bumping into them as they are walking around our hotels and just by saying Hi. Come back soon!... More

Paderborn, Germany
2 reviews
5 of 5 stars Reviewed 1 week ago

Nice Hotel with great service, very good meals and good rooms in the Pudong area near metroline 2 at Science&Technologie museum market, only 1,2 km godd for a walk or by taxi. Taxies are always availeable in front of Hotel. Opposide of hotel are some bars and massage salons.

Review collected in partnership with DoubleTree by Hilton

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Volker T, Many thanks for the review and 5 stars! You hit all the good points. More importantly you gave us a big thumbs up for great service, very good food, and good rooms. Come back soon! Warm Shanghai Regards,. David Givens - General Manager david.givens@hilton.com More

Fair Oaks Ranch, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Facility was nice and was convenient to Pudong Airport. Revolving restaurant on top floor had excellent view and excellent buffet. The entire staff was very helpful and very professional. I would stay here again and recommend the hotel for anyone staying in Shanghai.

Review collected in partnership with DoubleTree by Hilton

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Julie Denise A, Many thanks for the review and 4 stars. I was happy to read you found the staff very helpful and professional. More importantly you would stay here again and recommend us. I can't ask for more! Come back soon! Warm Shanghai Regards, David Givens - General Manager david.givens@hilton.com More

Vienna, Austria
Top Contributor
63 reviews 63 reviews
45 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There are so many wonderfull hotels in Asia and in Shanghai. The only advantage of the double tree Pudong was the reasonable price. Lobby, big, a lot of marble, but no charm. The breakfast was bad. Croissant, sausage, eggs were bad (espeacially the croissant was horrible). On the top, you have a crowded room. Room: Big and clean, tasteless decoration.... More

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Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Budapest09, Many thanks for the review and 3 stars. I appreciate your comments with regards to our décor, food & beverage, and the wait time at the front desk. We are in the process of planning a renovation of the West Tower so your comments are very timely. As to the service and food quality, I appreciate you pointing... More

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Additional Information about DoubleTree by Hilton Shanghai Pudong

Address: No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Shanghai Pudong 5*
Number of rooms: 850
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Also Known As:
Sofitel Shanghai
Shanghai Sofitel

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