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All 3,738 Shanghai hotels

DoubleTree by Hilton Shanghai Pudong

5.0 of 5 Hotel   |   No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China (Lujiazui)
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80%
Ranked #83 of 3,738 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mark E Milwaukee, United States
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533 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Milwaukee, United States
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is of high quality, good value, and has excellent service. I would recommend it. The only negative is that it is not within walking distance of any other restaurants I was comfortable in going to so for meals you are limited to the hotel ones...which are good but limited selection.

Review collected in partnership with DoubleTree by Hilton

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Chennai, India
1 review
4 of 5 stars Reviewed 5 days ago NEW

Have stayed for 5 times. Will come back for more. Overall good experience for business and tourism visits. Rooms tariffs are value for money. Good spread for breakfast. Free WiFi internet connectivity in the room.

Review collected in partnership with DoubleTree by Hilton

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TC
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel, a little expensive, but very well organised and friendly staff. The dinner in the revolving restaurant was nice and of good quality. The ground are beautiful and were always very clean and tidy. Rooms were big and spacious.

Was this review helpful? Yes 1
Mauritius
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Welcoming staff. Hotel room spacious and clean . Good food and wide variety of menus in Restaurant . Some drawbacks China being a developed country internet not available freely you have to buy access which is limited also .TV channels very few in English as weather conditions were catastrophically bad during my stay no other choice than staying in room... More

Was this review helpful? Yes 1
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Vick M, Many thanks for the review and 3 stars. I was happy to read you found the staff welcoming and the hotel have clean spacious rooms. I was sorry to read that the weather was poor during your visit which caused you to spend more time in the room. I can only agree with you on the internet,... More

LA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Took my kids on a trip to SH. The hotel is nice and walking distance from a few kid friendly attractions. Got to love the cookies. Yum! To nit-pick a little, they are doing some construction near the hotel so the view from my room wasn't as nice as it could have been. Staff is welcoming/friendly.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Natalia K, Many thanks for the review and 4 stars. I was happy to read you found the hotel staff to be very welcoming and friendly. That is always great to hear. I also agree the cookies are yummy! Am sure the kids enjoyed them throughout the visit. Come back soon and bring the family again! Warm Shanghai Regards,... More

San Francisco, CA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel staff very customer service oriented and obviously well-trained. The food was very good and service was also good. The hotel was conveniently located one long block from the subway station, and the room was very comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Brion Mccall P, Many thanks for the review and 5 stars. I was happy to read you found the staff to be customer service oriented and well trained. Am sure my Training Manager is happy to see her efforts paying off. It was also good to see you enjoyed our food and found the rooms to be very comfortable.... More

biella, Italy
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a very good position, well organized, perfect services of restaurants and lobby bar, fantastic the top restaurant with panoramic view of all the city with rotating platform, the bed is really very confortable and airconditioning of the room is very reliable.

Review collected in partnership with DoubleTree by Hilton

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Jackie W, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Mario P, Many thanks for the great review and 4 stars. I was happy to read you liked the hotel location, the services of restaurants staff, the revolving restaurant with panoramic view of all the city and the confortable bed in the room. I will make sure the staff in the restaurants and lobby bar receive your praise on... More

shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Everything is wonderful and beyond expectation. The hotel is located very closed to the metro station of line 4/6. The facility of the hotel is well maintained. The staff is very nice and offer nice service. The lounge is nice and the service to Hilton honor members is outstanding. The breakfast and food is very delicious. The room is clean... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jackie W, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Liang Y, Many thanks for the great review and 5 stars. Also thank you for being a loyal Hilton Honors member. I was happy to read you found the hotel's room, the facility, the location, the staff and the service go above and beyond your expectation. Plus you ended by giving us the greatest praise by saying everything is... More

Saint Cloud, Florida
Top Contributor
82 reviews 82 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a large hotel, compared to the Doubletrees in the USA (28 floors one east tower, 46 floors west tower). First impressions were not great; nobody to greet arriving guests and offer help with luggage (at 10.30pm Sunday), long line at check-in, tried to charge a Diamond member for an upgrade. But, the room was nice, bed very comfortable,... More

Was this review helpful? Yes 1
Jackie W, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear BritBoyInFL, Many thanks for the review and 3 stars. Also thank you for being loyal Hilton Honors memner and achieving Diamond status. I was happy to read you found the hotel's room and bed to be confortable. Come back soon! Warm Shanghai Regards, Jackie Wang - Public Relations Manager jackie.wang@dtpudong.com More

Ibaraki ken, Japan
2 reviews
3 of 5 stars Reviewed June 16, 2014

I experienced a bad check-in at front when arrived at Hotel. Only one staff operated and it took very long time another guest's check-in before my turn. And One another staff showed up in front desk, and the guest behind me went to the staff and the staff did not take care of me and just started operation for that... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie W, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Sadao S, Many thanks for taking the time out of your busy schedule to submit a review concerning your recent visit to DoubleTree by Hilton Shanghai - Pudong. Please accept my appology for the inconveniences you experienced upon chck-in. Your comments are well received and will be shared with the team so that we can improve our future service... More

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Additional Information about DoubleTree by Hilton Shanghai Pudong

Address: No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China
Phone Number:
Location: China > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — DoubleTree by Hilton Shanghai Pudong 5*
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Also Known As:
Sofitel Shanghai
Shanghai Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#54 Business Hotel in Shanghai #57 Romantic Hotel in Shanghai #75 Luxury Hotel in Shanghai #255 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Close to Shanghai New International Exhibition Center, located in Lujiazui Business Center, the 47-story Jin Jiang Oriental Hotel (the formerly Sofitel Shanghai Jin Jiang Oriental Pudong) soars majestically over Pudong with convenient access to Shanghai CBD (central business district). The hotel features 850 tastefully designed rooms in West Wing and East Wing, 6 inspired restaurants, a health club, an in-door swimming pool, an out-door tennis court, and conference facilities for up to 600 delegates. X-Sensation, the famous revolving restaurant and bar is an ideal venue to entertain friends, family and business associates. With almost 10-year experience of professional service and kind atmosphere, this deluxe 5-star hotel offers great packages to ensure your next business trip is a fruitful one. ... more   less 
Number of rooms
850

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