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DoubleTree by Hilton Shanghai Pudong

#60 of 3,987 Hotels in Shanghai
Certificate of Excellence
5.0 of 5
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No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China
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1 room 1 guest
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DoubleTree by Hilton Shanghai Pudong
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743 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had two nights in Shanghai before heading on to Hangzhou and I wanted to build up some Hilton points, so this seemed like a reasonable option. I was able to take the Metro from the maglev station, and it was a 10 minute or so walk. Certainly doable, even with a rollaboard and a backpack,and of course once you get... More 

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Qiandao Lake, China
5 of 5 stars Reviewed 3 days ago NEW

Excellent Location, Friendly Staff & Great Service. I will also take the opportunity to comment on your FO team member “Kitty” who was very friendly and attentively did my check in, she was indeed a very welcoming and hassle free check-in with all the information about room location, lifts and breakfast.

Review collected in partnership with DoubleTree by Hilton

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Channahon, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice rooms. Ideal for business travelers. Good breakfast but slightly higher priced. Wait staff generally helpful and efficient. Business center in west wing quite and useful. Traffic well controlled by hotel staff at front entrance.

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Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room itself was fine. It was spacious, quiet, and didn't have any problems. The breakfast buffet was also above average, especially for Chinese standards. The check-in process was quick and efficient. The metro station is not that close, so this would not be a good location for guests relying on public transportation. We have one major complaint. We saw... More 

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Bob, Thank you for your comments posted on TripAdvisor. We are delighted to read your comments, “The room itself was fine. It was spacious, quiet, and didn't have any problems. The breakfast buffet was also above average, especially for Chinese standards. The check-in process was quick and efficient.” The Metro station is an easy 7 minute walk from the... More 

Beijing, China
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great place to choose. Definitely will stay again. 住过很多次了,在浦东的首选。虽然不是在陆家嘴或者联洋的中心,但交通便利不堵车,去哪里都很方便。房间的外观虽然略老,但室内设备还是舒服宜人的。特别是因为朝向关系,周围没有高楼遮挡,景观很棒。酒店正在装修,早餐放在了顶层的旋转餐厅,鸟瞰上海,一望无际。服务也很不错,温馨自然,员工会主动微笑致意。小曲奇更是我的最爱。楼下有一个中式的庭院,非常雅致,适合散步。酒店周边有很多本地的小餐馆还有按摩店,如果想换换口味或者看看市井风光,也可以逛逛。总体性价比很高,还会来住。

Review collected in partnership with DoubleTree by Hilton

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Michael T, Public Relations Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review
Google Translation

尊敬的Xiao Feng J客人:非常感... More 

Jeddah, Saudi Arabia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This property has a very good location, equidistant from the 2 major airports in this large city and 15-20 drive from the financial district and the tourist and shopping area of the South Bund. God excellent support from the concierge and reception staff. A very spacious room with a separate kitchenette, but was left wondering about its usefulness, when it... More 

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear adil983, Thank you very much for staying with us and also sharing your experiences as well your very valuable comments. Reading through your comments I do understand your dilemma about being provided a kitchenette but the absence of utensils. Obviously, you have given us food for thought and we will ensure that we place a sign to advice our... More 

Phoenix, Arizona
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Overall I have an OK experience staying at Double Tree Shanghai. The room is old and the hotel did a FAIR job maintaining the room condition. The bed feels very damp and wet and I really hate it so I requested for a new bed sheet and bed cover. The next day I get another damp bed.,,and makes me very... More 

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Agyio, We are distressed to learn about your negative experience with us. Obviously you got a room which had some malfunctions which had created the temperature, moisture issues as well as the drainage issues. We are truly sorry for this and still hope that you would give us another chance so that next time around we could turn around... More 

Van, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is nice and clean, bed a bit hard ( does not have the normal sleep mattress that other Hilton brands have.), but room size is good. Older furnishings, but acceptable. Overall good experience, but except from Bed and Internet connection, things easily fixed, this would be a very good Hotel.

Review collected in partnership with DoubleTree by Hilton

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Kai F, We thank you very much for the time taken to share your comments with the TripAdvisor community as well as for your patronage. I have shared your comments with our associates and they are happy to know that you had a comfortable stay. We look forward to welcoming you back, if your travels bring you back to... More 

Phoenix, AZ
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 days using Hilton Honors points. I was placed in a very spacious room, with a kitchen area, on the Hilton Honors floor. This really does help as there is construction going on next door to the hotel. The Hilton Honors floor was high enough that even in the day time you could not tell there was construction... More 

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear chemephx, Many thanks for your time sharing your comments on TripAdvisor and most of all, for your patronage. We agree with your comments about the Egg Station and the logistics of the breakfast facilities and these will be part of our renovation plans that we are currently discussing. Please do stay with us again, whenever you visit Shanghai in... More 

Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed there for one night with my girlfriend as we had to catch a flight the next day. The rooms are really big and spacious. We arrived quite late at the hotel so we didn´t have the chance to try any of the dining venues so we ate at the bar and it didn´t dissapoint. Great food, good cocktails... More 

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Michael T, General Manager at DoubleTree by Hilton Shanghai Pudong, responded to this review

Dear Angao, Thank you very much for choosing the Double Tree by Hilton Shanghai, Pudong for your recent stay. We are also grateful that you took the time to share your comments with the TripAdvisor community. As much as we are pleased that you were satisfied with most of the facilities that you were able to experience, we are quite... More 

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