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Novotel Atlantis Shanghai

#114 of 3,976 Hotels in Shanghai
Certificate of Excellence
Hotel website
No.728 Pudong Avenue, Shanghai 200120, China
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Free breakfast
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Novotel Atlantis Shanghai
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Novotel Atlantis Shanghai
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493 reviews from our community

Traveler rating
    116
    260
    95
    13
    9
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46
55
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206
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (493)
  • Mar-May only
    (110)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (158)
  • Dec-Feb only
    (99)
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There are newer reviews for Novotel Atlantis Shanghai
See the most recent reviews
Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 8, 2014

It would take you 90 minutes from the Shanghai Pudong Airport and Nice hotel to stay. Write from the time i got down from the taxi, till i take my taxi back to airport after checkout, i am full of surprise. When i looked at the menu for the room service, surprised to see Rice, Dhal, Pickle and papadam and... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More 

Tokyo
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 26, 2014

The hotel looks a bit run down outside and the dimmer than usual common area seems to be telling guests not to look too close into the deco and highlight the fact that this is indeed a budget hotel. Quality of breakfast have room to improve particularly in the presentation and layout. Perhaps have more trained staff look after the... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I notices that you have some suggestions about breakfast service. I am truly sorry for the problems you encountered and I... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

Stayed here 13-18th August for work trip. It helps to know a little cantonese at reception as the staff are slow with english, otherwise ok. Rooms are clean and spacious with great smog views of the Pearl Tower etc. There is a buffet at night on the '50th'? Floor each night, and breakfast is suitable and great variety. If you... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for sharing with us your comments about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I have noticed that you have some comments about... More 

Bangkok
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 1, 2014

Room was clean and modern in furnishings. Check-in and room service staff was accommodating and well attentive. He hotel is good value for money for Shanghai. Only downside was rather slow internet. Not sure if that is a hotel or local issue. I would stay again. Food was decent and not too unreasonable in price for Shanghai hotel standards.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. I was delighted to read that you had a pleasant stay at our hotel and particularly appreciated the friendliness and assistance of our staff. Your acknowledgement of our staff... More 

Balmain, Australia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 9, 2014

The views from the hotel are fantastic. Food and service really good at this Novotel. Rooms a little on the small side but updated at some point so all modern cons and everything works. I had room service which was good quality and delivered quickly. For such a big hotel it works well. Typical China service with an eagerness to... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. I was delighted to read that you had a pleasant stay at our hotel. My team & I make it a top priority to ensure that our guests experience a pleasant,... More 

Irmo, SC
Top Contributor
111 reviews 111 reviews
46 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 29, 2014

Our business recently relocated close to this hotel so these where my first two stays here. I believe there will be many more in the future. The executive floors were clean though they seamed deserted sometimes. The exec lounge was almost always empty...though I generally just went up to have an evening drink. The rooms were clean and bright -... More 

Was this review helpful? Yes 1
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Thank you for having taken your time to share with us your impressions about our hotel and our service. I was delighted to read that you enjoy your stay in our hotel. I noticed that you have some suggestions about our room type. Thanks for your comments. I have copied this to my department managers for their immediate... More 

Taipei, Taiwan
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 27, 2014

From 2010 to 2013, I had been staying in this hotel very often thus acquiring my gold card membership with Accor. Though flexible, I chose this hotel again and again as this place has been giving me the feeling of home away from home. I know this hotel from 2006, but this hotel has picked up momentum from late 2009... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Thank you for your specific comments and I appreciate you writing to tell us about your experience during your last stay with us. It is our pleasure to let our guests feel the hotel a home away from home. My team & I make it a top priority to ensure that our guests experience a pleasant, efficient, friendly... More 

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