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Novotel Atlantis Shanghai

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No.728 Pudong Avenue, Shanghai 200120, China
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Free breakfast
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Novotel Atlantis Shanghai
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Novotel Atlantis Shanghai
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504 reviews from our community

Traveler rating
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    97
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here twice over the space of a week for a total of 3 nights and it was well positioned. The facilities in hotel very good standard with many restaurant options and full range breakfast to start the day

Was this review helpful? Yes
Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear philc2012, Thank you for taking the time to write us a review on TripAdvisor. We are thrilled that you found the facilities in the hotel are of good standard and that there are many restaurant options too. It is great to know you like the International Buffet Breakfast we offered at The Square Restaurant, and I am happy to... More 

Honolulu
Top Contributor
50 reviews 50 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a pleasant stay at the Novotel. I had little luggage and took the Maglev train and then subway to the hotel. It was about a 15 minute walk from the closest station. Check in was easy and the front desk clerks were pleasant. My room was on the 44th floor and had great views of the river, Oriental Pearl... More 

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Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear DKHNL, Thank you for choosing to stay at the Novotel Shanghai Atlantis during your recent trip to Shanghai. We are delighted to hear that you had a pleasant experience overall and it must have been an enjoyable walk to the Oriental Pearl Tower especially in this weather. Thank you again for your review and feel free to contact me... More 

Lima, Peru
Contributor
17 reviews 17 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights for business. Though not in the hotel much, the check in, service and overall hotel were impeccable. Stayed at the 27th floor and the view was amazing. Room has anything you'd come to expect. Bed was extremely comfortable. Would stay there again and highly recommended.

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Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear chucho76, Warmest greeting from Novotel Shanghai Atlantis! Thank you so much for sharing your experience, it was our pleasure to take care of you during your stay and we are delighted that you had an enjoyable time with us. We can’t wait to welcome you back for another great stay soon! Best Regards, Alison Choy Guest Experience Manager Email:... More 

China
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 7, 2015

A little out of the way but close to everything by taxi (Take a hotel 'Taxi Card' to tell driver where to go). Very quiet but no real restaurants. East of central Pudong business area and about a 20rmb ride to Oriental Pearl Tower and 40rmb to The Bund. Quiet. Clean. Comfortable. Excellent staff! They were top notch in every... More 

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Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear Michael C, Thank you so much for taking the time to review Novotel Shanghai Atlantis on TripAdvisor. I am delighted that you had an enjoyable and pleasant stay with us and that you like the beautiful view from the Art 50 Revolving Restaurant and Bar. The hotel is close to almost everything by taxi; alternatively, Metro Line 4-Pudong Avenue... More 

Novo Hamburgo, RS
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 14, 2015

Regular service and quality, but much lower than Novotel chain usually provides (in European countries for example). The room is good enough, with clean bathroom and international TV available. The restaurant and service menu needs to improve its options and taste. Food is only satisfactory, with commercial taste.

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Alison C, Guest Experience Manager at Novotel Atlantis Shanghai, responded to this review

Dear Unterleider H, Thank you for sharing your comments regarding your stay at Novotel Shanghai Atlantis. While it is delighted to hear that we were able to meet your expectation, in relation to accommodation comfort, bathroom cleanliness as well as the availability of international TV channels; I am sorry to read of your feedback with regards to your dining experience,... More 

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