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Novotel Atlantis Shanghai

4.0 of 5 No.728 Pudong Avenue, Shanghai 200120, China
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Certificate of Excellence 2014
Novotel Atlantis Shanghai
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Novotel Atlantis Shanghai
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459 reviews from our community

Traveler rating
    107
    245
    87
    12
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (459)
  • Mar-May only
    (105)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (79)
All months
Tokyo
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

nice and large room, breakfast had various choice and good service. However concierge was low service level and he didnt provide any suggestion for restrant and taxi.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I am truly sorry for the problems you encountered and I hereby copied this email to my Front Office Manager for... More

New Delhi, India
Contributor
18 reviews 18 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Hotel is situated at around 1 km from Pudong Avenue station. As most of Shanghai it is around 50 floor building with rooms at the top floors. As requested we got a high floor smoking room away from elevators facing the river. It was a corner room(no. 3714) with a magnificent view of the river, the pearl tower and... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I am truly sorry for the problems you encountered and I hereby copied this email to my Departmental Managers for their... More

Taipei, Taiwan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My business partner and I both booked the hotel during our last visit to Shanghai. Main reason was the location that was close to the exhibition center and we wanted to avoid traffic jams. We got upgraded to corner rooms on the 32nd floor. Nice view indeed. The rooms were big and even had a washing machine in the bathroom... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I am truly sorry for the problems you encountered and I hereby copied this email to my Departmental Managers for their... More

Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for business purpose. Room is pretty good if you choose the renovated western ones. Accor silver and gold members are supposed to get welcome drinks but not once did I ever get that. Points also took too long to get credited.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I noticed that you have some comments about our membership benefits and credits. I am truly sorry for the problems you... More

Manchester
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a good solid hotel suitable for a business trip.The check in is professional and efficient. The rooms are pretty similar to the same standard of hotel such a Marriot Courtyard and Purple Mountain. The bar area is ok and there is the bonus of the revolving restaurant on the top floor - worth trying out at least once.... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More

Indonesia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was happy staying in this hotel, they served me as guest well, the staffs of the hotel are good, especially the concierge, Kobe, he is very helpful and always with smiles when communicating. The room is nice decorated, clean and room 4014 has a good view of Pudong. The foods at the restaurants taste good. The more English speaking... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More

Bangalore, India
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

It would take you 90 minutes from the Shanghai Pudong Airport and Nice hotel to stay. Write from the time i got down from the taxi, till i take my taxi back to airport after checkout, i am full of surprise. When i looked at the menu for the room service, surprised to see Rice, Dhal, Pickle and papadam and... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More

Tokyo
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 26, 2014

The hotel looks a bit run down outside and the dimmer than usual common area seems to be telling guests not to look too close into the deco and highlight the fact that this is indeed a budget hotel. Quality of breakfast have room to improve particularly in the presentation and layout. Perhaps have more trained staff look after the... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I notices that you have some suggestions about breakfast service. I am truly sorry for the problems you encountered and I... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

Stayed here 13-18th August for work trip. It helps to know a little cantonese at reception as the staff are slow with english, otherwise ok. Rooms are clean and spacious with great smog views of the Pearl Tower etc. There is a buffet at night on the '50th'? Floor each night, and breakfast is suitable and great variety. If you... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for sharing with us your comments about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I have noticed that you have some comments about... More

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Additional Information about Novotel Atlantis Shanghai

Address: No.728 Pudong Avenue, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Atlantis Shanghai 4*
Number of rooms: 303
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Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel

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