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All 3,837 Shanghai hotels

Novotel Atlantis Shanghai

4.0 of 5 Hotel   |   No.728 Pudong Avenue, Shanghai 200120, China (Lujiazui)
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Novotel Atlantis Shanghai
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79%
Ranked #111 of 3,837 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
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443 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Bangkok
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean and modern in furnishings. Check-in and room service staff was accommodating and well attentive. He hotel is good value for money for Shanghai. Only downside was rather slow internet. Not sure if that is a hotel or local issue. I would stay again. Food was decent and not too unreasonable in price for Shanghai hotel standards.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. I was delighted to read that you had a pleasant stay at our hotel and particularly appreciated the friendliness and assistance of our staff. Your acknowledgement of our staff... More

Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 9, 2014

The views from the hotel are fantastic. Food and service really good at this Novotel. Rooms a little on the small side but updated at some point so all modern cons and everything works. I had room service which was good quality and delivered quickly. For such a big hotel it works well. Typical China service with an eagerness to... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. I was delighted to read that you had a pleasant stay at our hotel. My team & I make it a top priority to ensure that our guests experience a pleasant,... More

Irmo, SC
Top Contributor
87 reviews 87 reviews
37 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 29, 2014

Our business recently relocated close to this hotel so these where my first two stays here. I believe there will be many more in the future. The executive floors were clean though they seamed deserted sometimes. The exec lounge was almost always empty...though I generally just went up to have an evening drink. The rooms were clean and bright -... More

Was this review helpful? Yes 1
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Thank you for having taken your time to share with us your impressions about our hotel and our service. I was delighted to read that you enjoy your stay in our hotel. I noticed that you have some suggestions about our room type. Thanks for your comments. I have copied this to my department managers for their immediate... More

Taipei, Taiwan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

From 2010 to 2013, I had been staying in this hotel very often thus acquiring my gold card membership with Accor. Though flexible, I chose this hotel again and again as this place has been giving me the feeling of home away from home. I know this hotel from 2006, but this hotel has picked up momentum from late 2009... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Thank you for your specific comments and I appreciate you writing to tell us about your experience during your last stay with us. It is our pleasure to let our guests feel the hotel a home away from home. My team & I make it a top priority to ensure that our guests experience a pleasant, efficient, friendly... More

Singapore
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 18, 2014

Normally I stay at the Minya Hotel, but this time I decided to try the Novotel Atlantis, due to it's closer proximity to the CBD of Pudong. The hotel seems rather new, and feels fresh and clean. The staff are all very friendly and helpful. One afternoon I left my iPhone in the lobby bar, and later when I called... More

Was this review helpful? Yes 1
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for having taken your time to share with us your impressions about our hotel and our service. I was delighted to read that you particularly appreciated the friendliness of our staff and had a pleasant stay at our hotel. I noticed that you have some suggestions about our room facilities.... More

Ancona, Italy
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 26, 2014

If you want to be in Pudong side of the city center, this is a good option. Clean, well maintained rooms located on high floors and commanding a nice view, especially in the evening. Just a few hundred meters from subway station (line 4)

Was this review helpful? Yes 1
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Thank you for your specific comments and I appreciate you writing to tell us about your experience during your last stay with us. It will definitely help us to improve further. My team & I make it a top priority to ensure that our guests experience a pleasant, efficient, friendly and comfortable stay. Thank you once again for... More

Norwich
Top Contributor
51 reviews 51 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 24, 2014

When you check in and check out the staff are constantly sniffing and snorting which in my humble opinion is disgusting. The rooms are very clean, and a fresh bottle of water is provided every day. The room is provided with slippers, bathrobe, toothbrush, toothpaste, ear buds etc, tea and coffee making facilities as well as a mini bar. Smoking... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell us your experience during your last stay with us. It will definitely help us to improve further. I noticed that you have some comments about the staff's grooming. I have copied this to my Departmental Managers for their immediate... More

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Additional Information about Novotel Atlantis Shanghai

Address: No.728 Pudong Avenue, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Atlantis Shanghai 4*
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Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#92 Business Hotel in Shanghai #96 Luxury Hotel in Shanghai #198 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
The Novotel Atlantis Shanghai is a 4 star hotel in the heart of Pudong, the financial centre of Shanghai. The first choice for a business trip, the Novotel is close to the Shanghai Exhibition Centre and offers conference facilities for up to 150 people.Ideal for a break in this cosmopolitan city, the hotel is a short drive from the Bund waterfront and legendary shopping along Nanjing Road. Enjoy a choice of four restaurants and three bars, an indoor swimming pool, health club and spa. Onsite parking. ... more   less 
Number of rooms
303

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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