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Novotel Atlantis Shanghai

4.0 of 5 Hotel   |   No.728 Pudong Avenue, Shanghai 200120, China (Lujiazui)
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79%
Ranked #111 of 3,844 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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448 reviews from our community

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    239
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Bangalore, India
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It would take you 90 minutes from the Shanghai Pudong Airport and Nice hotel to stay. Write from the time i got down from the taxi, till i take my taxi back to airport after checkout, i am full of surprise. When i looked at the menu for the room service, surprised to see Rice, Dhal, Pickle and papadam and... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More

Tokyo
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel looks a bit run down outside and the dimmer than usual common area seems to be telling guests not to look too close into the deco and highlight the fact that this is indeed a budget hotel. Quality of breakfast have room to improve particularly in the presentation and layout. Perhaps have more trained staff look after the... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I notices that you have some suggestions about breakfast service. I am truly sorry for the problems you encountered and I... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 13-18th August for work trip. It helps to know a little cantonese at reception as the staff are slow with english, otherwise ok. Rooms are clean and spacious with great smog views of the Pearl Tower etc. There is a buffet at night on the '50th'? Floor each night, and breakfast is suitable and great variety. If you... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for sharing with us your comments about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I have noticed that you have some comments about... More

Bangkok
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 1, 2014

Room was clean and modern in furnishings. Check-in and room service staff was accommodating and well attentive. He hotel is good value for money for Shanghai. Only downside was rather slow internet. Not sure if that is a hotel or local issue. I would stay again. Food was decent and not too unreasonable in price for Shanghai hotel standards.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. I was delighted to read that you had a pleasant stay at our hotel and particularly appreciated the friendliness and assistance of our staff. Your acknowledgement of our staff... More

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 9, 2014

The views from the hotel are fantastic. Food and service really good at this Novotel. Rooms a little on the small side but updated at some point so all modern cons and everything works. I had room service which was good quality and delivered quickly. For such a big hotel it works well. Typical China service with an eagerness to... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. I was delighted to read that you had a pleasant stay at our hotel. My team & I make it a top priority to ensure that our guests experience a pleasant,... More

Irmo, SC
Top Contributor
87 reviews 87 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 29, 2014

Our business recently relocated close to this hotel so these where my first two stays here. I believe there will be many more in the future. The executive floors were clean though they seamed deserted sometimes. The exec lounge was almost always empty...though I generally just went up to have an evening drink. The rooms were clean and bright -... More

Was this review helpful? Yes 1
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Thank you for having taken your time to share with us your impressions about our hotel and our service. I was delighted to read that you enjoy your stay in our hotel. I noticed that you have some suggestions about our room type. Thanks for your comments. I have copied this to my department managers for their immediate... More

Taipei, Taiwan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2014

From 2010 to 2013, I had been staying in this hotel very often thus acquiring my gold card membership with Accor. Though flexible, I chose this hotel again and again as this place has been giving me the feeling of home away from home. I know this hotel from 2006, but this hotel has picked up momentum from late 2009... More

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Thank you for your specific comments and I appreciate you writing to tell us about your experience during your last stay with us. It is our pleasure to let our guests feel the hotel a home away from home. My team & I make it a top priority to ensure that our guests experience a pleasant, efficient, friendly... More

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Additional Information about Novotel Atlantis Shanghai

Address: No.728 Pudong Avenue, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Atlantis Shanghai 4*
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Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel

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