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Novotel Atlantis Shanghai

4.0 of 5 No.728 Pudong Avenue, Shanghai 200120, China
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Certificate of Excellence 2014
Novotel Atlantis Shanghai
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Novotel Atlantis Shanghai
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473 reviews from our community

Traveler rating
    110
    251
    90
    13
    9
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
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    (473)
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    (105)
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    (126)
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    (84)
All months
Top Contributor
97 reviews 97 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel had great service. The only thing I did not like was the restaurant on top of the hotel. The food was not good. The food on the 2nd floor in the cafe was the best. This is where you should have your meals. The rooms were very clean and a good size. The wifi was included, which is... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. I was delighted to read that you had a pleasant stay at our hotel and particularly appreciated the friendliness and assistance of our staff. Your acknowledgement of our staff service and... More 

Lille, France
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location, lot of choices for breakfast, swimming pool and jacuzzi always nice to try to ease the jetlag... Restaurant at the top is a bit show of... food is "average" but service is good. Nightmare to get a taxi , but staff very helpful

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your comments about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I have hereby copied... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed November 14, 2014

couple of days ago, i went to shanghai on business trip. i booked for one night, cos i dont know if it is a good hotel or not. it took few time for me to figure out where it is. honestly, the location is not quite ideal as other hotels. however, when i stepped into my room, i was surprised... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More 

Lille, France
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 8, 2014

I use to stay in this hotel when I come for business reason in Shanghai. I like it a lot!!! All the staff is nice AND they all speak English, which is not always the case in Shanghai... There is 3 different restaurant : 1 revolving on the last floor where you can find very good seafood, 1 buffet with... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More 

Hong Kong, China
Top Contributor
55 reviews 55 reviews
55 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 7, 2014

One night for business. Located 500m from metro station, starbucks just on side building. But the area is not so much interesting. Checkin was fast and efficient. Room is ok, but bathroom is old. The bed was not perfect. Strange smell (maybe smoke) in the room. Breakfast was not the best I had in Novotels. I will not come back.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I noticed that you have some comments about room facility, smell and breakfast quality. Regarding room facility, actually, we have finished... More 

Tokyo
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

nice and large room, breakfast had various choice and good service. However concierge was low service level and he didnt provide any suggestion for restrant and taxi.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I am truly sorry for the problems you encountered and I hereby copied this email to my Front Office Manager for... More 

New Delhi, India
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 4, 2014

The Hotel is situated at around 1 km from Pudong Avenue station. As most of Shanghai it is around 50 floor building with rooms at the top floors. As requested we got a high floor smoking room away from elevators facing the river. It was a corner room(no. 3714) with a magnificent view of the river, the pearl tower and... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I am truly sorry for the problems you encountered and I hereby copied this email to my Departmental Managers for their... More 

Taipei, Taiwan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 29, 2014

My business partner and I both booked the hotel during our last visit to Shanghai. Main reason was the location that was close to the exhibition center and we wanted to avoid traffic jams. We got upgraded to corner rooms on the 32nd floor. Nice view indeed. The rooms were big and even had a washing machine in the bathroom... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I am truly sorry for the problems you encountered and I hereby copied this email to my Departmental Managers for their... More 

Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 24, 2014

Stayed at this hotel for business purpose. Room is pretty good if you choose the renovated western ones. Accor silver and gold members are supposed to get welcome drinks but not once did I ever get that. Points also took too long to get credited.

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you for your specific comments and I appreciate you writing to tell me what you experienced during your last stay with us. It will definitely help us to improve further. I noticed that you have some comments about our membership benefits and credits. I am truly sorry for the problems you... More 

Manchester
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 23, 2014

This is a good solid hotel suitable for a business trip.The check in is professional and efficient. The rooms are pretty similar to the same standard of hotel such a Marriot Courtyard and Purple Mountain. The bar area is ok and there is the bonus of the revolving restaurant on the top floor - worth trying out at least once.... More 

Was this review helpful? Yes
Daisy C, Public Relations Manager at Novotel Atlantis Shanghai, responded to this review

Dear Guest, Warmest greeting from Novotel Shanghai Atlantis! Thank you very much for having taken the time to share with us your impressions about our hotel and our service. It is through feedback such as yours that we are able to adjust and better our services and facilities to meet the discerning needs of our guest. I was delighted to... More 

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Additional Information about Novotel Atlantis Shanghai

Address: No.728 Pudong Avenue, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Atlantis Shanghai 4*
Number of rooms: 303
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Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel
Hotel Style:
#51 Family Hotel in Shanghai
#106 Business Hotel in Shanghai
#106 Luxury Hotel in Shanghai
#130 Best Value Hotel in Shanghai

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