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Sofitel Shanghai Hyland

4.0 of 5 No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
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Certificate of Excellence 2014
Sofitel Shanghai Hyland
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Sofitel Shanghai Hyland
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315 reviews from our community

Traveler rating
    130
    126
    41
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Club room with small but well appointed room. Great location if you like shopping too, also handy for early morning runs on the Bund. Well suited for the business traveller. Excellent internet, efficient check in - out process. Comfortable bed. The club floor is very nice and a great breakfast is available, as are evening drinks and snacks. The staff... More 

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Paul F, Merci beaucoup for sharing your feedback with us! We are very pleased to read that you have experienced improvements as our returning valued guests and we have definitely shared your compliments with the whole team! We are all looking forward to welcoming you back soon! Best wishes, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

Top Contributor
73 reviews 73 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed three nights here. We took the Maglev train and Line 2 Metro to East Nanjing station. Exit 4 is an easy 150 metres from the hotel. Check in was well done and our room more than adequate. Drinks and snacks in the bar were tasty but be aware you can't use your Accor card there. Breakfast was... More 

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear MountainsHelen, Merci beaucoup for posting your feedback regarding your recent stay with us! It was a plaisir to read about your enjoyable stay with us and we have shared your comments with the hotel team. We are also pleased to explain to you that actually your Accor Advantage plus card can be used in our lobby bar as well.... More 

Queenstown, Otago, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Sofitel for 3 nights and it was really good. The buffet breakfast is incredible! So much choice. The room was really comfortable, not large, but had everything we needed. Great shower and very comfortable bed. Good menu in the bar that is suitable for families, although there is smoking allowed in the bar which as a... More 

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear 295karen, Merci beaucoup for sharing your review with us! We are very pleased to read that you enjoyed your stay, our facilities and very rich breakfast. We are sorry that you were a victim of one of the many tea scams around the city - indeed it is an unpleasant experience and tarnishes the image of Shanghai. We remain... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Central location, clean but not safe!! People at the front and back entrance push you for adult services, anyone can access your level, stranger standing near your room at 2am, it should bring to hotel management attention, I understand Shanghai is a relative safe city but I did feel extremely uncomfortable and raised my concern to the security. Wifi was... More 

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Ausmochic A, Merci beaucoup for posting your feedback concerning your recent stay with us. Our first priority is to provide a true Sofitel experience to our guests and we do take the safety and comfort of our patrons very seriously. I have contacted you on private to get more details in order to follow up and make sure our... More 

Helsinki, Finland
1 review
5 of 5 stars Reviewed 1 week ago

Good service, proactive, good language skills Nice lounge with high quality fare and good atmosphere Excellent suite and very good housekeeping Variety at breakfast and cocktails is good but should change daily, which is certainly does not Pity there is no swimming pool, but the sun-deck is nice - hope there will be sun-chairs/beds in the summer season

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear johanf737, Merci beaucoup for sharing your feedback regarding your recent visit to our hotel! We are certainly happy you enjoyed your experience with us and we have definitely shared your compliments with the team! Our Terrace (the mentioned sun-deck) is indeed open during the warmer months and sun-chairs and beds are available for our guests to relax and unwind... More 

Santa Rosa, Philippines
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

It has the best location around Nanjing Rd if you're going for shopping because it is located right in the middle, and it's silverish finish is just so hard to miss. For tourists, this is just 50 minutes away from Pudong International Airport and they do offer an airport pick up and drop off for only 1,500RMB (good for 8pax).... More 

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear kristineaov, Merci beaucoup for sharing your feedback regarding your recent stay with us! We are delighted to read how much you enjoyed our central location, friendly service and heavenly Sofitel MyBed! We are also happy to share with you that we do have superior rooms with closed-style bathrooms and will try to arrange one of those for you upon... More 

Oslo
Top Contributor
67 reviews 67 reviews
59 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

Sofitel Hyland + Location, nearby East Nanjing Rd subway station Decently priced rooms Excellent breakfast spread - Gym studio maintenance indecent; let's you wonder how the rest is cleaned... Rude and mostly indifferent staff We stayed twice at this Sofitel during our trip in China. Our first night and the three last ones. Our first stay was actually ok. Arrival... More 

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear jamesbond_ppk, Thank you for your feedback regarding your stay with us back in April 2014. Firstly, we are happy to read you enjoyed our newly designed Suite and breakfast selection. We are also delighted to share with you that our hotel gym has undergone complete renovation and offers state-of-art gym equipment to our guests at the moment. Hopefully you... More 

Wisconsin
Top Contributor
86 reviews 86 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is has a great location which is in the heart of downtown Shanghai. You are so close to the bun. The quality is outstanding with a great breakfast and very nice rooms with good quality beds.

Was this review helpful? Yes 2
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear GattoViziato, Merci beaucoup for your Great review! It was indeed a pleasure to read about your enjoyable stay with us here in the bustling city of Shanghai! We hope to welcome you back soon! Best regards, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

North Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a recent stop-over in Shanghai and stayed at the Sofitel Hyland. This hotel ticks all the boxes especially its location. The journey from the airport to the hotel is seamless - Metro Line 2 from Pudong airport to within 100 metres of the hotel. Check-in is also seamless; fast, efficient, professional. My room overlooked East Nanjing Road and... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear T R, Merci beaucoup for your Special review! It was definitely a pleasure to have you staying with us on your recent stop-over in Shanghai and we are certainly delighted that you had a seamless experience with us! We are looking forward to welcoming you back at Sofitel Shanghai Hyland hopefully soon! Best regards, Daniela Karadzhova Guest Experience Manager... More 

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Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
Number of rooms: 383
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Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel
Hotel Style:
#39 Family Hotel in Shanghai
#62 Business Hotel in Shanghai
#63 Romantic Hotel in Shanghai
#66 Luxury Hotel in Shanghai
#207 Best Value Hotel in Shanghai

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