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Sofitel Shanghai Hyland

#63 of 4,068 Hotels in Shanghai
Certificate of Excellence
No.505 Nanjing East Road, Huangpu District, Shanghai 20001, China
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Sofitel Shanghai Hyland
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703 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel is centrally located right on the Nanjing Rd. It is not new but everything was very clean. The executive lounge was also very nice except that the hotel allowed smoking. We sat at a table as far from the corner where people were smoking, but the smell still bothered us. While I really liked the location and service,... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 581petery
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear 581petery, Thank you very much for posting your comment on TripAdvisor. It was a pleasure to have you staying in our Hotel. All the team at Sofitel Shanghai Hyland were delighted to read that you had a nice time wish us, and enjoyed our central location in the heart of the city. It's also with a particular attention that... More 

Canberra
Level Contributor
63 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in a Superior Cub Room which was just superb.. The room itself was spacious and the separate shower and bath was excellent. There was plenty of desk space and big ledge along the window to put some stuff as well. The location of the hotel is excellent - along Nanging Road Pedestrian St which has a lot of... More 

Helpful?
Thank Shylea
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Shylea, All of us at Sofitel Hyland would like to offer our sincere thanks for your delightful review here on TripAdvisor. We are so happy to read that you enjoyed your stay with us. Your kind words have been passed on to our team who made your stay a memorable one. We sincerely hope to see you in Shanghai... More 

Mission Viejo, CA
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, lovely rooms, excellent shower and wonderfully comfortable beds, we would stay here again. The only reason I gave them a four instead of a five was that when we first arrived we were lost in Shanghai. It was raining and our suitcase had a broken wheel. No taxi would take us there even though we showed them the... More 

Helpful?
Thank Nicolette B
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Nicolette B, Merci beaucoup for sharing your feedback and for staying with us at Sofitel Shanghai Hyland. All the team are really glad to hear that you had a most pleasant stay. We do hope to see you back soon for another trip to Shanghai. Sincerely, Morgane Borrel Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location, clean rooms. near foot message and eateries. Overall I would recommend for anyone to come stay at this hotel be it for work or for leisure. You can choose to have breakfast at the hotel or choose to eat around the hotels where eateries are open early.

Helpful?
Thank Mingee_le
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Mingee_le, Thank you very much for posting your comment on TripAdvisor. It was a pleasure to have you staying in our Hotel. All the team at Sofitel Shanghai Hyland were delighted to read that you had a nice time wish us, and enjoyed our central location in the heart of the city. We hope to have the pleasure of... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We didn't like Shanghai, but that had a lot to do with the weather, pollution and constant badgering. Thank goodness for the Sofitel club lounge. A quiet oasis with drinks, food and comfy chairs, we used the lounge a lot. Our checkin process was very smooth (we checked in at the Club Lounge) and our room was nice. We did... More 

Helpful?
Thank Terri M
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

How wonderful it is to read your nice review on TripAdvisor. All the team are delight to hear that you had a really pleasant stay with us at Sofitel Shanghai Hyland. We are all looking forward to welcome you again in the near future. Kind regards, Morgane Borrel Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

Mannheim, Germany
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I have spent in this Sofitel only 1 night. Advantage of this hotel is location, just in the middle of Nanjing Road, city center of Shanghai with direct entrance to the street. If I compare with other Sofitels it looks quite old, not design, but still comfortable, different form other Sofitels. I have got very nice room on 23rd floor.... More 

Helpful?
Thank wkulisz
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear wkulisz, Thank you very much for taking the time to post a review on Tripadvisor! We are pleased to know that you were satisfied with our room, but regret that your stay with us was not as you had hoped. We are sorry that in any case our facilities were not entirely to your liking and will take good... More 

Tampere, Finland
Level Contributor
9 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed this hotel many times, Location is good, near by everything, middle of Nanjing Lu. Restaurants, shopping anything what U need. Rooms is nice, breakfast excellent, staff very helpful, but as like always in China, English is so so. Bond is nearby under 1 km, XinXiandi taxi approx. 10 minutes, metro station few hundred meters etc. Overtime when I... More 

Helpful?
Thank Pemakin
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Pemakin, Thank you very much for sharing your feedback following your recent stay with us here on TripAdivsor. Glad to hear that you had a nice time with us in Shanghai, and that you enjoy our central location in the heart of the city. We are all looking forward to welcoming you back soon. Kind regards, Morgane Borrel Guest... More 

Melbourne, Australia
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An older 5 star property in Shanghai, so not as glitzy as newer properties, but the location is excellent and hard to beat. Rooms are a good size, great breakfast, and if you are game it is very convenient to two lines on the Shanghai Metro - great time saver when traffic is heavy!! Service is outstanding. Little things like... More 

Helpful?
Thank NicDD1
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear NicDD1, Merci beaucoup for taking the time to leave such thorough feedback following your stay with us at Sofitel Hyland. We are so happy to read that you enjoyed your stay with us. Your kind words make the difference, and please be assured that they had been passed on to our team who made your stay a memorable one.... More 

melbourne
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic location , walk out to the main shopping drag and do yourself a massive favour and pay the expense of a club room to use the club and enjoy the magnificent spread of breakfast, afternoon tea and evening canapés. The rooms are beautiful well equipped and the staff are helpful.

Helpful?
Thank lions1
SofitelSHHyland, Guest Experience Manager at Sofitel Shanghai Hyland, responded to this review

Dear Lion1, Thank you for taking the time to leave such thorough feedback following your stay with us at Sofitel Hyland. It was a pleasure to have you staying with us,and it is wonderful to learn that you enjoyed your stay and particularly our Sofitel Club . Thank you for mentioning our friendly and knowledgeable staff. I will make sure... More 

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
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