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All 3,841 Shanghai hotels

Sofitel Shanghai Hyland

5.0 of 5 Hotel   |   No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China (People's Square)
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79%
Ranked #79 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Xin F Victoria, British Columbia, Canada
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120 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Victoria, British Columbia, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

Great location on Nanjing East Rd right on the pedestrian street. Lots of shopping (albeit touristy) nearby. A 5 minute walk to the closest metro station. Lots of restaurants and food options nearby. Definitely impressed with the friendliness and speed of the hotel staff. Responded quickly to emails with special requests. Hard to speak to a person directly internationally though--no... More

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Kiev
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Outstandingly personal touch, suits are large enoungh to satisfy even a space demanding guest. Tip: book either executive on 22-28 floors or suits wuth Oriental Pearl Tower view. Bar on 30th provides 360-deg views. Staff sometimes is not fluent in English but eager to solve any tiny issue. Lifts are a quite old. Hermes toiletries, perfect location, bed is soft... More

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed four nights in July in the Club rooms which really was lovely . Spacious rooms and comfortable club facilities to enjoy. The view is amazing and an easy walk to the bund. I am coming back with a small group in October for three nights I enjoyed it so much!

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear 040721Jean, Merci beaucoup for your Lovely Review! It was definitely a plaisir to have you staying with us and we have shared your compliments with the team. We are all looking forward to welcoming you back in October! Sincerely, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland More

Shepparton, Australia
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here several times over my two month holiday in China. The service was exceptional. I was checked in quickly and upgraded to a higher room than expected. The views of Nanjing were stunning from my window, and I could sit on the window ledge watching the activity below after a day of sightseeing. On my second time there,... More

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear sugadaze, Merci beaucoup for your Amazing review! It was certainly a plaisir to have you staying with us and we have shared your comments with the whole team, especially the Front Desk who were very excited to read your compliments! We are looking forward to welcome you back! Sincerely, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland More

Gold Coast
Contributor
14 reviews 14 reviews
13 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow I reckon some people like to whinge and complain for the sake of it. I was prepared for the stay from hell after reading the reviews on here - wasn't I wrong. let me state straight up that I'm pretty loyal; to the Sofitel brand. I had stayed at the Sofitel in Guangzhou earlier in the week and thought... More

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear JasonGoldCoast, Wow - Merci beaucoup for the wonderful feedback and the compliments! It was a plaisir to have you staying with us and we have definitely shared your review with the hotel team. It reminds us all that our guest satisfaction is the essence of true hospitality. We are also happy to share with you that we have successfully... More

London
Top Contributor
832 reviews 832 reviews
104 hotel reviews
559 helpful votes 559 helpful votes
3 of 5 stars Reviewed 1 week ago

We specifically chose this hotel to enjoy a high level of Western standards and to ensure this we booked and paid extra for a Club Room. Some things about this hotel were great ... others very disappointing The location of the hotel is good - close to East Nanjing metro station, in the Nanjing Road and a 10-15 minute walk... More

Was this review helpful? Yes 3
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear elsiek, Merci for your review with details in depth. It was a plaisir to have you staying with us and we have shared your comments with the hotel team. Please rest assured we will work on improving our Evening Cocktail and Turndown Service accordingly. If you may have any additional comments please do not hesitate to contact me directly... More

Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very pleasant stay and Well located easy access to metro tourist bus route and restaurants. The room was small but comfortable. Breakfast was good and the baking was of a good standard. On our last morning we had an early check out and requested a pack breakfast but It was poorly presented & highly disappointing.

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear intuitive99, Merci for your feedback. We are happy you enjoyed our central location, comfortable room and delicious pastries at breakfast. Your comment regarding the breakfast-to-go has been well noted and we will work on improving it. We hope to have the plaisir to welcome you back! Sincerely, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland More

Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is well located and right next to MTR station. Although the decor is a bit old fashion, but well maintained. But one thing I need to compliant about is the hotel entrance filled with escort agents. They will follow you whenever you go, and whatever you said, and put a card full of naked women about two inches... More

Was this review helpful? Yes 2
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Allan H, Merci for your feedback. It was a plaisir to have you staying with us. We have well noted your comment regarding the "escort agents" outside on the street and please rest assured we have already addressed the issue to the local authorities. The best way to avoid them is just to walk away. We hope to welcome... More

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Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Shanghai Hyland 5*
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Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#44 Family Hotel in Shanghai #72 Luxury Hotel in Shanghai #76 Business Hotel in Shanghai #163 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 383 rooms including over 140 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum. ... more   less 
Number of rooms
401

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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