We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,841 Shanghai hotels

Sofitel Shanghai Hyland

5.0 of 5 Hotel   |   No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China (People's Square)
Hotel website
Hotel packages
Hotel amenities
Save Saved
You added Sofitel Shanghai Hyland to your Saves list
Sofitel Shanghai Hyland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ranked #79 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jenni B Sydney, Australia
  • Overview
  • Reviews (124)
  • Photos (92)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (24)
  • Location
  • More
Write a Review

124 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

For ladies who like to be close to shopping action, this hotel is a great location. very friendly. Sofitel Club Floor is the place to stay, excellent service, cocktails served every afternoon/evening. The beds are divine, super-soft.

Was this review helpful? Yes
Parma, Italy
1 review
5 of 5 stars Reviewed yesterday NEW

The location on E.Nanjing road provides a good base for visiting Shanghai. Staff is fluent in English and they helped me with any concern that I had. You pay less than what you get. Hope I can come back soon in the future.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

few years ago I spent one night in this hotel and my memories was good I decided again to go one time and Nothing is change but the worst was the room air cond very noisy and very bad odor I am really sad to see this prestigious name decline like this

Was this review helpful? Yes
Victoria, British Columbia, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Great location on Nanjing East Rd right on the pedestrian street. Lots of shopping (albeit touristy) nearby. A 5 minute walk to the closest metro station. Lots of restaurants and food options nearby. Definitely impressed with the friendliness and speed of the hotel staff. Responded quickly to emails with special requests. Hard to speak to a person directly internationally though--no... More

Was this review helpful? Yes
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Outstandingly personal touch, suits are large enoungh to satisfy even a space demanding guest. Tip: book either executive on 22-28 floors or suits wuth Oriental Pearl Tower view. Bar on 30th provides 360-deg views. Staff sometimes is not fluent in English but eager to solve any tiny issue. Lifts are a quite old. Hermes toiletries, perfect location, bed is soft... More

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
Melbourne, Australia
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed four nights in July in the Club rooms which really was lovely . Spacious rooms and comfortable club facilities to enjoy. The view is amazing and an easy walk to the bund. I am coming back with a small group in October for three nights I enjoyed it so much!

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear 040721Jean, Merci beaucoup for your Lovely Review! It was definitely a plaisir to have you staying with us and we have shared your compliments with the team. We are all looking forward to welcoming you back in October! Sincerely, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland More

Shepparton, Australia
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here several times over my two month holiday in China. The service was exceptional. I was checked in quickly and upgraded to a higher room than expected. The views of Nanjing were stunning from my window, and I could sit on the window ledge watching the activity below after a day of sightseeing. On my second time there,... More

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear sugadaze, Merci beaucoup for your Amazing review! It was certainly a plaisir to have you staying with us and we have shared your comments with the whole team, especially the Front Desk who were very excited to read your compliments! We are looking forward to welcome you back! Sincerely, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland More

Gold Coast
14 reviews 14 reviews
13 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow I reckon some people like to whinge and complain for the sake of it. I was prepared for the stay from hell after reading the reviews on here - wasn't I wrong. let me state straight up that I'm pretty loyal; to the Sofitel brand. I had stayed at the Sofitel in Guangzhou earlier in the week and thought... More

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear JasonGoldCoast, Wow - Merci beaucoup for the wonderful feedback and the compliments! It was a plaisir to have you staying with us and we have definitely shared your review with the hotel team. It reminds us all that our guest satisfaction is the essence of true hospitality. We are also happy to share with you that we have successfully... More

Owners: What's your side of the story?
If you own or manage Sofitel Shanghai Hyland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Shanghai Hyland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Shanghai Hyland 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, ACCOR, Travelocity, Orbitz, Tingo, Cheap Tickets, Ctrip DaoDao, BookingOdigeoWL, TripOnline SA, Otel and Venere so you can book your Sofitel Shanghai Hyland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel

92 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (63)
Hotel & grounds (3)
Bathroom (2)
Room/suite (3)
Other (55)

Management photos: Courtesy of the property manager

All management photos (30)
Hotel & grounds (8)
Dining (4)
Business center/function rooms (1)
Room/suite (13)
Bathroom (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Shanghai with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#44 Family Hotel in Shanghai #72 Luxury Hotel in Shanghai #76 Business Hotel in Shanghai #163 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 383 rooms including over 140 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Sofitel Shanghai Hyland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer