We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,738 Shanghai hotels

Sofitel Shanghai Hyland

5.0 of 5 Hotel   |   No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China (People's Square)
Hotel website
Hotel packages
Hotel amenities
Save Saved
You added Sofitel Shanghai Hyland to your Saves list
Sofitel Shanghai Hyland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #70 of 3,738 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
TonyM0758 Oxford
  • Overview
  • Reviews (1,291)
  • Photos (315)
  • Amenities
  • Q&A
  • Room tips (137)
  • Location
  • More
Write a Review

1,291 people have reviewed this hotel

Traveler rating
    484
    543
    172
    68
    24
See reviews for
150
295
154
469
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oxford
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having been to Shanghai many times and stayed in various hotels in the area, the Sofitel is by far the best in every department - comfort, location, service and friendly staff. within a walk to the famous Bund.

Was this review helpful? Yes
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

My partner and i stayed at the Sofitel Shanghai Hyland in January this year. Having traveled through China over a 5 week holiday, it was a tough challenge to choose where to stay for the final night of our journey. Sofitel Hyland is well situated 4 and a half star hotel located on Nanjing east road. As the hotel is... More

Was this review helpful? Yes
Woking UK
Top Contributor
97 reviews 97 reviews
54 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We opted for a suite here, and it was well worth it. The bedroom was in the apex of the building so gave great views out over Nanjing Road toward the People's Park. The room was very stylish, but did lack storage space. Maybe a little too much "style over practicality", but it was really very nice. The staff is... More

Was this review helpful? Yes
Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in the Sofitel Shanghai Hyland last week on a trip travelling around China. This hotel was a godsend. The weather was terrible in Shanghai and it was lovely coming back to a cosy warm hotel. It was also in a perfect location as I could quickly pop back to the hotel to leave my bags in the hotel... More

Was this review helpful? Yes
Canberra
1 review
3 of 5 stars Reviewed 1 week ago NEW

We had a stopover in Shanghai mostly to adjust our body clocks, so a good bed was very important. The bed at the Sofitel was extremely hard and made sleep quite difficult. Other than that the hotel fine.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear 2301trekkies, Merci for your feedback. It was a plaisir to have you staying with us even for such a short stay. We are very surprised you found our Sofitel MyBed uncomfortable. I will be contacting you shortly on private to get more details so we can follow-up accordingly. We hope to welcome you back should your way lead you... More

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago NEW

1. Good room & great breakfast & location for visiting Shanghai 2. Spa was a rip off. Beware of the second menu of pricing, bait & switch. Subpar Spa services. 3. When getting a room, make sure it has a better view. They gave me tha back of the Hotel. 4. Gym was ok for China, no stairmaster, light weights.... More

Review collected in partnership with Sofitel.com

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Ronn P, Merci for your feedback. We are happy you enjoyed our central location and tasty breakfast. Please accept our apologies for the SPA unpleasant experience - it would be very helpful if you could give me more details at h1603-qc@sofitel.com so we can follow-up We hope to welcome you back soon! Sincerely, Daniela Karadzhova Guest Experience Manager Sofitel... More

Doha, Qatar
Top Contributor
92 reviews 92 reviews
53 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Centrally located hotel close to many tourist attractions with plenty of restaurants and shopping cents near by. The rooms are spacious and good. Rooms have mini bar (paid), two bottle small water (free), coffee/tea facilities, safe. Carpet floors, bathroom is very spacious and tiled. Room rates were high compared to other similar quality hotels. Rate with breakfast was too high,... More

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Ajesh K, Merci for your feedback with details in depth. We are happy to read you enjoyed one of our newly designed rooms and central location. Please note your comments regarding the check-in procedure and Ambassadors' attitude has been duly noted and we will review processes immediately, promoting the professional and friendly demeanor we are worldwide known for. We... More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Sofitel Hyland is in an excellent position step outside the doors onto Nanjing road. My travelling companion and I stayed in the Club Room, amazing views over the city. The room was very clean, comfortable bed and very spacious bathroom. The staff were always helpful, buffet breakfast very good choice, prompt service. I would gladly recommend this hotel to other... More

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear suzanne w, Merci beaucoup for your wonderful feedback. We have shared your kind comments with the whole team and we are all very happy you had such an enjoyable holiday stay with us here in Shanghai. We are all looking forward to welcoming you back soon! Sincerely, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland More

Kuala Lumpur
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and me stayed at this hotel for 9 nights from 5th to 15th july 2014 (1 night in Pullman Skyway) The hotel is close to Metro Line 2 Nanjing East Road Station. The room is ok but not big if compare with others Sofitel hotel. For the first 4 nights we stayed at 22th floor where the room... More

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear milwin, Merci for your feedback with details in depth. Firstly, thank you for the kind words about Joey and our Security team. We have shared the comments with the hotel team and everyone was very excited to read your compliments. We have also duly noted your comments about our Front Desk procedures and we will work immediately on improving... More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed in the hotel twice for business. Great location at Nanjing Road with the metro station only a few steps away and the Bund is also very close. Staff is very helpful and knowledgeable. However, one small complaint is that some of the electrical outlets in the room during my second stay were not working and that had not been... More

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear chunmanl, Merci beaucoup for your great review! We are happy to read about your two pleasant business trips to Shanghai. Please accept our apologies for the electrical issue - I will be shortly contacting you on private to get more details and follow-up accordingly. We are all looking forward to welcoming you back soon! Sincerely, Daniela Karadzhova Guest Experience... More

Owners: What's your side of the story?
If you own or manage Sofitel Shanghai Hyland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Shanghai Hyland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Shanghai Hyland 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, ACCOR, Travelocity, Orbitz, Hotels.com, Tingo, Cheap Tickets, BookingOdigeoWL, TripOnline SA, Despegar.com, Ctrip DaoDao, Otel and Venere so you can book your Sofitel Shanghai Hyland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel

315 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (286)
Viewed
Hotel & grounds (47)
Viewed
Bathroom (21)
Viewed
Room/suite (74)
Viewed
Dining (18)
Viewed
View from room (16)
Viewed
Other (110)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (8)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (4)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#44 Family Hotel in Shanghai #47 Romantic Hotel in Shanghai #55 Business Hotel in Shanghai #65 Luxury Hotel in Shanghai #171 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 383 rooms including over 140 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum. ... more   less 
Number of rooms
401

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer