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All 3,560 Shanghai hotels

Sofitel Shanghai Hyland

4.0 of 5 Hotel   |   No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China (People's Square)
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Ranked #75 of 3,560 hotels in Shanghai
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
moonraker244 Leeds, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Short stay prior to returning to the UK. Great location right on the main shopping street and about 15 minutes walk from the Bund. It is also near main attractions in Peoples Square Almost all the staff speak English so communication is easy. Rooms are of a good size and clean.. Overall good value for money

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We chose the Sofitel as a treat at the end of a trip of treats and it is a very solid 5* option. The location cannot be faulted, on the main shopping street and 5 minutes walk from the Bund. The public areas are nice and even have that posh hotel smell! The quality of rooms seems to be decent,... More

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear christibbett, Merci beaucoup for your feedback. We do believe that our Ambassadors are our key to success and it was a plaisir to share your compliment with the whole team, especially Daisy who was very excited indeed! We hope to welcome you back soon enough here in downtown Shanghai! Best regards, Daniela Karadzhova Quality Manager Sofitel Shanghai Hyland More

Georgetown, Malaysia
Top Contributor
64 reviews 64 reviews
43 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

Though a bit on the smaller side in public areas and rooms, its definitely worth trading space for the location of this hotel. Right spank in the busy touristy Nanjing Road, although taxi can sometimes be a bane being in a highly dense area. The renovated rooms though on the small side is tastefully done up looking elegant, good use... More

Was this review helpful? Yes 2
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Adrian_CYE, It was a plaisir to have you staying with us here in bustling downtown Shanghai and we have certainly shared your compliments on our newly designed rooms and superb breakfast spread with all Sofitel Ambassadors. Once again, Merci and hopefully we will welcome you back soon! Best regards, Daniela Karadzhova Quality Manager Sofitel Shanghai Hyland More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights in a Club room as a treat. The executive check-in was helpful and very efficient. The Club lounge served excellent snacks/dim sum and drinks between 6pm & 8pm which was very welcome. It was also a great place breakfast, serving quite sufficient choices with a great view and very quiet. The room was very... More

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear harrycrusher, Merci beaucoup for your feedback. It was a plaisir to have you staying with us and we could not agree more - our Sofitel Club rooms and the Lounge are a real treat. We hope to welcome you back soon! Best regards, Daniela Karadzhova Quality Manager Sofitel Shanghai Hyland More

new york
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been coming to the Sofitel Hyland for almost 10 years now.The hotel's location is central to all of the sights of Shanghai. The hotel rooms has been updated. The club level has great amenities- including breakfast, high tea and "happy hour." The staff is friendly and responsive to your needs.The Sofitel Hyland is a great place to stay... More

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear bunchee, Merci beaucoup for your great feedback. It has been a plaisir for the last 10 years to have you staying with us and we are all looking forward to welcome you back soon! Best regards, Daniela Karadzhova Quality Manager Sofitel Shanghai Hyland More

Melbourne, Australia
Top Contributor
87 reviews 87 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from Shanghai, we stayed here for 5 nights and 6 days. We were greeted at the front by a friendly concierge dressed in full uniform including top hat. That is a nice presentation and the bag came swiftly to the room shortly after checking in. We got a corner suite on the 27... More

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear citytraveller-db8, Merci beaucoup for your great feedback. It was a plaisir to have you and your wife staying with us here in Shanghai and we are very happy to read about your enjoyable stay with us. We have well noted your comment regarding the clock in the gym and will add accordingly - it is indeed more convenient than... More

Melbourne
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was in a great spot, generally staff were kind and friendly (the young male bar staff need to be trained some manners), the rooms were neat and clean, great gym for work outs, foods was exceptional. The main problem was at checkout - The staff member could not understand the package booked. It took 30 minutes when it... More

Review collected in partnership with Accorhotels.com

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Paul R, Merci for your feedback. It was a plaisir to have you staying with us and we are glad you had overall an enjoyable stay. Please rest assured we will reinforce the training on our new reception team to improve immediately the speed and efficiency of front desk procedures. As per the "hawkers" on Nanjing Road, we advise... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

Actually I was passby at here because my credit card has some problem and my mobile phone can't call out to check with bank. Lucky Justin Lu was so helpful , patients to help me even I'm not stay in house.... although not totally solve it but i really appreciated.. He really delivered a good services.

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear PetrinaTay, Merci beaucoup for the amazing feedback! We have certainly shared your comment with the whole team, especially Justin who was very excited to read your compliment! We do believe that our Ambassadors are our essence and key to success. Once again, Merci and hopefully we will welcome you next time you are in Shanghai! Best regards, Daniela Karadzhova... More

Nove Zamky, Slovakia
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights in a Club room on the 23 floor overlooking the shopping street Nanjing. When I read some reviews so I was little worried. However , this is a excellent hotel in the city center. Rooms are clean and a great breakfast. All Shanghai attractions are easily accessible. I can recommend the hotel. From the airport (... More

Was this review helpful? Yes 2
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear JOGAB53, Merci beaucoup for your excellent feedback. It was a plaisir to read about your enjoyable experience with us here in downtown Shanghai and we all hope to have the opportunity to welcome you back soon! Once again, Merci! Best regards, Daniela Karadzhova Quality Manager Sofitel Shanghai Hyland More

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Additional Information about Sofitel Shanghai Hyland

Also Known As:
Sofitel Shanghai Hyland Hotel
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Shanghai
Sofitel Hyland Shanghai
Shanghai Sofitel
Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai > People's Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Family Hotel in Shanghai
#60 Business Hotel in Shanghai
#71 Luxury Hotel in Shanghai
#283 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
Official Description (provided by the hotel):
Sofitel Shanghai Hyland sits on Nanjing Road, in the city's commercial centre, making it a premier Shanghai hotel. This Central Shanghai hotel features 401 rooms including over 180 Sofitel Club rooms with access to the Sofitel Lounge. Additional facilities at our Shanghai business hotel include two restaurants, a coffee shop, bar, gymnasium, sauna, massage centre, and conference rooms for up to 400 delegates. Nearby attractions include The Bund, Peoples Square, and the Shanghai Museum. ... more   less 
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