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Sofitel Shanghai Hyland

#73 of 3,977 Hotels in Shanghai
Certificate of Excellence
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No.505 Nanjing East Road, Huangpu District, Shanghai 20001, China
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Sofitel Shanghai Hyland
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Sofitel Shanghai Hyland
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445 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first time to Shanghai and we wanted somewhere central which it was, everything was just outside our doorstep, even the hop on hop off bus was just up the road. Hotel was perfect, clean modern, staff were exceptional, breakfast was buffet, unbelieveable, whatever you wanted. Caught the tube from the airport which was extremely easy and tube... More 

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Redwood City, California
Top Contributor
78 reviews 78 reviews
36 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Came for a few nights in late April and really was surprised by how the stay was! Found a great deal through Kayak and booked this knowing it's always a toss-up for gauging hotels in Asia based on pictures, but was aware of the Sofitel brand and was not disappointed. Location was great, with the rear entrance of the hotel... More 

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Nelson, New Zealand
1 review
4 of 5 stars Reviewed 2 days ago NEW

Excellent hotel, good location, very helpful staff, nice room, very clean. It was confusing to know which restaurants were open due to wedding functions - not enough information in booklet about restaurants in the hotel.

Review collected in partnership with Accorhotels.com

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear andrewdK2922VX, Merci beaucoup for sharing your valuable opinion with us! It was a pleasure to have you staying with us on your recent visit to the city and your kind compliments have been well shared with the team. We are also happy to clarify that our wedding functions normally take place in our Ballroom or Banquet rooms; therefore do... More 

Mansfield, Ohio
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Sofitel was a clean and well laid out room. It has a good location and is an easy walk to the Bund. Each floor can have a different decor and room layouts can vary. I stayed here twice on my trip and had very different room floor plans each time.

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Commodore22, Merci beaucoup for sharing your experience with us! It was a pleasure to have you staying with us on your recent trips to Shanghai. We are pleasantly surprised to read you noticed the different styles guest floors we have. Actually, as we renovated last year 10 guest floors, the design is very contemporary while the other 10 guest... More 

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

While this was a really good hotel, what made it outstanding was its location. I went out for run every morning down to the bund and along there and back. In the heart of good shopping, really close to metros stations. And very close to my favourite of all - the M&M's mega store. Also had a very good fitness... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear KelvinTB, Merci beaucoup for sharing your experience with us! We do agree with you that our central location is a big plus for our guests and we are delighted you took full advantage of being in the heart of Shanghai! We hope you will be visiting us again soon! Best wishes, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland... More 

Wellington, New Zealand
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is on Nanjing Rd also known as the pedestrian street. Nanjing Rd is back to back shops selling everything from clothes to hot dogs. Even when its quiet this is bustling. Just beware of the street touts enticing you with glossy sales cards displaying watches, handbags, shoes, jackets etc. These are 95% going to be fakes. But worse they... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Investa, Merci beaucoup for sharing your experience with us! It was a pleasure to read about your enjoyable stay and we have certainly shared your compliments with the team, especially the Sofitel Club Lounge! On another note we were actually surprised to read about your slow internet connection as we have just recently upgraded our system and receive daily... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Close to major attractions. Truly luxurious executive lounge, great ambiance, attentive staff, quality French food and excellent range of wines. Excellent experience worth the extra money. It was a great birthday present!

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Onthemove799, Merci beaucoup for your truly Luxurious Review! It was such a pleasure to read about stay with us and we have definitely shared your kind compliments with the whole team! We are looking forward to welcoming you back hopefully soon! Best wishes, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

Auckland Region, New Zealand
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great location to see the city and close enough to get to the exhibition centre. The hotel is what you would expect from this chain. Club lounge good, breakfast options plentiful. Wouldn't rate the spa, the massage I experienced was over priced and average, the rooms were tired and very cold.

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear emmiem1234, Merci for sharing your feedback with us here on TripAdvisor! It was a pleasure to read about your enjoyable stay with us. We are happy to share with you that we have just renovated ten guest room floors that offer a more contemporary design to our guests. You are welcome to try one of those rooms upon your... More 

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