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Sofitel Shanghai Hyland

#64 of 3,987 Hotels in Shanghai
Certificate of Excellence
Hotel website
No.505 Nanjing East Road, Huangpu District, Shanghai 20001, China
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30% off + RMB100 voucher
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1 room 1 guest
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Sofitel Shanghai Hyland
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538 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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NJ
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed 4 nights at the Sofitel with my tour group. It was a wonderful experience! The hotel is located right on Nanjing Road and a 10 minute walk to the Bund. The room was comfortable and spacious. Just a warning, the shower is not actually in the bathroom, it's more of a part of the room, of course with... More 

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SofitelSHHyland, Director Of Rooms Division at Sofitel Shanghai Hyland, responded to this review

Dear Babs_NJ, Merci beaucoup for your feedback here on Tripadvisor! it has been a pleasure to have you staying with us for the first time and your feedback has been shared with the team as it serves as an encouragement to continue working wit Passion for Excellence. We hope to welcoming you back soon! Best wishes, Roxana Gheorghe Director of... More 

Duisburg, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed for the second time here, nothing to complaint about this hotel, great accomodation, well located to enjoy some exploration on foot, very close to the Bund, great view form the lounge on top floor, would stay there again anytime !!

Review collected in partnership with Accorhotels.com

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SofitelSHHyland, Director Of Rooms Division at Sofitel Shanghai Hyland, responded to this review

Dear matthias768, Merci beaucoup for your feedback here on Tripadvisor! We are happy to hear that your second stay was as pleasant as the previous one and your feedback has been well shared with our team as it motivates of all us to offer our guests a "Magnifique"experience each time staying at Sofitel Shanghai Hyland! We are looking forward to... More 

Toulouse, France
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Family of 5. 2 adults 3 children ages 7,4 and 5 month old wanted something central so we found this hotel. Great location 15 min walk to bund. And central to shopping district of your into that sort of thing. Thought the hotel was Very tidy good service no complaints

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SofitelSHHyland, Director Of Rooms Division at Sofitel Shanghai Hyland, responded to this review

Dear Cj003, Merci beaucoup for sharing your feedback here on TripAdvisor! We have well shared your positive experience with our hotel team as it motivates us all to continue work with Passion. We are all looking forward to welcoming you back soon! Best wishes, Roxana Gheorghe Director of Rooms Division Sofitel Shanghai Hyland h1603-rd@sofitel.com More 

Kuala Lumpur
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Sofitel Shanghai Hyland is ideally located in Shanghai. In the heqrt of the pedestrian areas with all type of facilities at walking distance. The hotel offers all type of facilities at a high standard: restaurant, bars, fitness and spas. The rooms are very nice at high standard. The people are wonderful to welcome the guests and to make the stay... More 

Review collected in partnership with Accorhotels.com

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SofitelSHHyland, Director Of Rooms Division at Sofitel Shanghai Hyland, responded to this review

Dear autchoz, Merci beaucoup for your Impressive review! It was definitely a pleasure to read about your stay with us and your compliments motivate us all to continue work with Passion for Excellence. We are certainly looking forward to welcoming you back! Best regards, Roxana Gheorghe Director of Rooms Division Sofitel Shanghai Hyland h1603-rd@sofitel.com More 

maryland
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Located on East Nanjing Road, and between two metro stops, it is a great location. Walk out the front door to Nanjing road activities, walk to the Bund, or catch the metro. Service is excellent. The facility itself is getting a bit tired, but not so much to make me question my decision to stay there.

Was this review helpful? Yes
SofitelSHHyland, Director Of Rooms Division at Sofitel Shanghai Hyland, responded to this review

Dear Collins_p, Merci beaucoup for your review on Tripadvisor. It has been a pleasure for us to have you staying with us and we are delighted to hear that we remain your first choice when you are visiting Shanghai. Your comments have been shared with our team as it will motivate us to provide the same quality service to our... More 

Al Khobar, Saudi Arabia
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

i'm a regular customer at Sofitel...however, i do not like thier attitude at the reciption...they are always give me a bad room, unless i say no, they change it to better. it happened to me so many times, although i told them pls. check my profile, to give me the same room, but, they do not check...i do not know... More 

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SofitelSHHyland, Director Of Rooms Division at Sofitel Shanghai Hyland, responded to this review

Dear ORZYM, Merci beaucoup for your feedback on TripAdvisor. We are happy to read that you are enjoying the hotel location in the heart of the cosmopolitan Shanghai. We well noted that you do not prefer the renovated rooms and I would kindly ask you to contact me directly to make sure that your profile is updated for our future... More 

Lahore, Pakistan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel used to be the favourite part of my trip to Shanghai. In the middle of all the action. But the hotel has suffered badly in the last 2-3 years. The rooms look tired. The wall paper has started peeling off. The bathrooms need an urgent uplift and the carpets need urgent cleaning / changing. i was pretty disappointed... More 

Was this review helpful? Yes 2
SofitelSHHyland, Director Of Rooms Division at Sofitel Shanghai Hyland, responded to this review

Dear AlirashidAhmed, Merci beaucoup for sharing your experience with us here on TripAdvisor! It was indeed a pleasure to have you staying again with us during your recent visit to Shanghai. We have well shared your valuable comments with our hotel team as it is the best way to improve our service. Hopefully see you soon! Best regards, Roxana Gheorghe... More 

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
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