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Sofitel Shanghai Hyland

#74 of 3,976 Hotels in Shanghai
Certificate of Excellence
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No.505 Nanjing East Road, Huangpu District, Shanghai 20001, China
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Sofitel Shanghai Hyland
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475 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Gold Coast, Australia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We had to find a hotel on very short notice as our ship arrived late into Shanghai and as a result we missed our flights. We found this on tripadvisor, and what a great hotel. Nice spacious and clean rooms. Very helpful and friendly English speaking staff The hotel is in a VERY good location

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Hong Kong, China
4 of 5 stars Reviewed 3 days ago NEW

Have stayed at this hotel several times now. Its location is a big plus as just a short walk to The Bund. The famous Nanjing Road Pedestrian area runs on one side of the hotel and the subway station is very close. The street level entrances are not welcoming, but once you move up a floor to the lobby and... More 

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Tangerang, Indonesia
Level Contributor
100 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I spent two nights here and we were lucky to be upgraded to club room on 18th Floor. The hotel itself was like the other Sofitel and was well maintained and clean Good internet connection. Great location, about 10 minute walk to Nanjing MRT station, has access to Nanjing Road, large shopping complex and restaurants. Had dinner... More 

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I spend two nights here. Hardly you will be able to get a hotel with such good location with a great mix of luxury and good service for a reasonable price. I did not interact too much with personnel, only for check in and check out, but both times were kind and efficient. You will not get disappointed about this... More 

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Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Located at Nanjing road east, Sofitel Hyland gives you a convenient touristic area, walking distance to The Bund, people square, ancient town, Yu Garden, etc. I highly recomment rooms of Sofitel club, upper floors, more confortable and more benefits. Don't miss copy market at Shanghai scien museum station (Line 1)

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Durham, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my first stay in the Sofitel although I've been to Shanghai a number of times. I was certainly impressed, the rooms were spacious,clean and every accessory I needed. The staff were helpful and pleasant at all times. The wifi was easy to access in all areas. The Buffett breakfast was very good and a great choice. I will... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Johnsafc73, Merci beaucoup for your Impressive review! It was definitely a pleasure to read about your first stay with us and your compliments motivate us all to continue work with Passion for Excellence. We are certainly looking forward to welcoming you back! Best wishes, Best regards, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

We stayed here during a 2 night stopover. We opted for a standard room on the 10th floor which was well proportioned with a large and extremely comfortable bed and a large and well equipped bathroom. We couldn't help but hear some unexplained noises during the night. There was a good selection of English speaking channels. Breakfast was good although... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear CosNZ, Merci beaucoup for sharing your feedback with us here on TripAdvisor! Your valuable comments have been well shared with our hotel team. We are delighted you enjoyed one of our newly designed rooms on the 10th Floor, however it is strange to hear about the unexplained noise. I will be contacting you on private to get more details... More 

Tirana, Albania
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here last year and I really enjoyed every aspect of my stay. Check in was done from a french girl, she was very nice and efficient. Room had a great view over Nanjing Rd. The bar was decent. Overall a great stay! Will stay again when in SHanghai.

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear EnriDalti, Merci beaucoup for sharing your Great experience with us! We did love reading about your delightful stay with us last year and your compliments have been well shared with our French speaking Ambassador. We do hope to welcome you back soon this year! Best regards, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

Lichfield, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stopped at this hotel twice during a business trip to China, really nice hotel, great location for downtown and getting metro. Lovely room with nice extra touches, fruit bowl, etc. Restaurant good for Buffett style dining, breakfast was nice to with a view overlooking the bund in the preferred breakfast area. I have stopped previously in the Pudong region... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Nick O, Merci beaucoup for posting your Great review here on TripAdvisor! It was such a pleasure to read about your wonderful stay and we are delighted you enjoyed our trendy restaurant, central location and lovely room! We are looking forward to welcome you back! Best regards, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

Hong Kong
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location, right on Nanjing Road Pedestrian Street, friendly staff, good buffet breakfast, I will say this is one of the hotel with International Standard. I've got upgrade to a suite with the view of the Nanjing Road Pedestrian Street which got the morning call every morning by the street dance music at 7 am.

Was this review helpful? Yes
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Elgene_Lee, Merci beaucoup for sharing your experience with us! It was definitely a pleasure to read about your stay - we are delighted that you enjoyed our delicious breakfast spread and Nanjing Road view Suite! We hope to welcome you back shortly! Best wishes, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland h1603-qc@sofitel.com More 

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