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Sofitel Shanghai Hyland

4.0 of 5 No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
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Certificate of Excellence 2014
Sofitel Shanghai Hyland
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Sofitel Shanghai Hyland
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348 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poole, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars NEW

After arriving from an exhausting flight. Siem Reap, Hongkong and then onto Shanghai where Dragonair managed to loose one of our cases, that did not turn up until some 30 hours later. We arrived at this wonderful Hotel, and were greeted by a very friendly group of staff who within minutes had checked us in and shown us to our... More 

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Hyderabad, Andhra Pradesh, India
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You are on a very busy shopping street on Nanjing Road with lively atmosphere , nearby Bund, good restaurants and lots of shopping. The hotel is nice with clean rooms, sumptuous breakfast and good facilities, though felt the absence of the swimming pool

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear ashanup, Merci beaucoup for sharing your review with us! We are happy to read you enjoyed our hotel facilities, delicious breakfast spread and central Shanghai location. It is indeed a pity that it is not possible for us to add a swimming pool in our hotel. We have however a very nice and relaxing Terrace on the 7th Floor... More 

Brisbane
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a couple of weeks of travel in Northern China, the Sofitel Shanghai Hyland was an absolute gem. The staff were friendly and helpful with better English than my Chinese. The location was brilliant and I'd love to return and make better use of the facilities and proximity to Shanghai's highlights. My room was clean and the bed was so... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Lara M, Merci beaucoup for your Wonderful review! It was certainly a pleasure to read about your enjoyable stay with us and we have already shared your compliments with the whole team! Your feedback reminds us that our guest satisfaction is the essence of true hospitality and definitely motivates us all to continue work with Passion! We are hoping... More 

Indonesia
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay there last week. Room was new and clean. It's not very large but nice. The bathroom are all glasses. A bit uncomfortable because the curtain can't cover all. Good location very close to east nanjing MRT station and all shop and foods.

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Y-Komar, Merci beaucoup for posting your review on TripAdvisor! It was definitely a pleasure to have you staying with us on your recent visit to Shanghai and we are happy you enjoyed our newly designed room. We would also like to share with you that we do have rooms with separate bathroom (no glass) which some guests find more... More 

Hong Kong, China
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location in shopping / tourist area but getting a taxi is a nightmare if you are trying to get around town. Rooms are small but well appointed and fine if travelling alone. Gym equipment is adequate but ancillary facilities (sauna) are pathetic. No pool.

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear TCTF, Merci beaucoup for sharing your feedback with us! It was a pleasure to have you staying with us in our central Shanghai location. Indeed taxi fetching can be bit difficult in Shanghai downtown and our Concierge team do their best to arrange hundreds of taxis for our valued guests. We have well noted your comments regarding the Spa... More 

Mount Maunganui, New Zealand
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here for one night on a business trip. I was fortunate enough to be upgraded to a suite which was fantastic. The room was great and also had a bath as well as the normal rain shower. The bed was fantastic and typical of the beds that you get at Sofitel. The hotel is located very well,... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Glenn555, Merci beaucoup for your Great review! It was definitely a pleasure to have you staying with us during your recent business trip to Shanghai! Your positive feedback has been well shared with the team and motivates us all to continue work with Passion for Excellence. We hope to welcome you back shortly! Best regards, Daniela Karadzhova Guest Experience... More 

Singapore
Contributor
20 reviews 20 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recall back in 2010 , I review Sofitel Wanda i give a 4star due to the quality of the service standard . 4 years later, Im review again another Sofitel hotel (Sofitel Hyland Shanghai). Again, im giving it a 4 star , and again its due to the quality of service staff I was in Shanghai for a 4... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Mackean, Merci beaucoup for sharing your experience on Tripadvisor! We thank you for your loyalty to Sofitel brand around the world and for choosing to stay with us on your recent visit to Shanghai! We have well noted your unusual experience at Mosaic restaurant during breakfast time and we will review the procedure in place accordingly. We remain at... More 

Milano
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It is the third time now I'm staying at this hotel (Executive Club Rooms), and everytime, even though far away from my real home, I really feel at home. The staff is so welcoming and nice, and anytime you might need help they're quick and kind in solving it. Food is great, and having a drink at 30th floor while... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Momoechan, Merci beaucoup for your wonderful review! It is always a pleasure to have you staying with us and we are very proud to be your home away from home! On behalf of the whole team again, Merci and we are all looking forward to welcome you back hopefully real soon! Best regards, Daniela Karadzhova Guest Experience Manager Sofitel... More 

Quezon City, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

One thing stands out from this hotel, its location. Located right smack in the middle of shanghai, will no doubt recommend this to my friends. Nanjing road is like the "Time's square" of Shanghai, shopping, food and transportation access are all pretty near. For the hotel, I loved the beds, very comfortable. Bathroom amenities are all basic. What made me... More 

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Adibirdy, Merci beaucoup for sharing your feedback with us! It was definitely a pleasure to read about your enjoyable stay with us and we do agree with you - our Sofitel MyBed is really comfortable! We have definitely shared your compliments with Tim as well who was very excited! Once again, Merci and hopefully we will welcome you back... More 

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Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
Number of rooms: 383
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Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel
Hotel Style:
#36 Family Hotel in Shanghai
#59 Romantic Hotel in Shanghai
#63 Luxury Hotel in Shanghai
#63 Business Hotel in Shanghai
#215 Best Value Hotel in Shanghai

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