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All 3,843 Shanghai hotels

Sofitel Shanghai Hyland

4.0 of 5 Hotel   |   No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China (People's Square)
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Ranked #63 of 3,843 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
801cwl Taipei
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142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

Checked out 6 am Saturday morning to catch the flight. Nobody was at the counter and the girl finally showed up apparently was asleep in the office. She promised me to get a taxi for us but that did not happen since no door man was at the front. We waited at the front and finally got a taxi which... More

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Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is my third stay here,hoping that i got the new renovated room. I booked their club room (2221) The room was not renovated hence it felt quite old. There was one time at 4.30 in the afternoon where we decided to go to club floor for afternoon snack and there was nothing there unless 3 pcs of cold croissant,that's... More

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Nairobi, Kenya
1 review
3 of 5 stars Reviewed 2 days ago NEW

I think every hotel at every destination, be it a local or international brand, especially those that boast to be 3 star and above, should expect to have tourists who may or may not know the city they are at very well. Therefore having a concierge team that is conversant with the city and different places that may be important... More

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1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for three nights and check in was very good and efficient . Had booked a junior suite which we got although the view was abit off . The one thing that annoyed me about this hotel was the concierge who had no clue of all the places we wanted to go . I mean why have an... More

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Sydney, Australia
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 4 nights recently, the hotel is located in the middle of Nanjing Rd, one of the main shopping areas in Shanghai. Very central, close a Metro station (the Shanghai metro system is very easy to use, everything has English versions), and a short cab ride away from most of the other places of interest. The hotel foyer and... More

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Kota Kinabalu, Malaysia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Right in the city center. Nice view from my hotel room. Room is elegant and comfortable though a bit small. Plenty of food eateries, shopping malls and convenient shops. Hotel staffs are friendly and very helpful.

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Sydney, Australia
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice Hotel and attentive staff. I am sure that this was a pretty bad Novotel that got turned into a very good Sofitel but the front desk staff were adamant that it was never the Novotel in Shanghai that I stayed in the early '90s. Never mind, it is now a great Hotel for business or pleasure. Really good location... More

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Singapore, Singapore
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located along East Nanjing Road which is the pedestrian only street. Only 50 meters away from East Nanjing Road subway station. A slow 20 minutes stroll will bring you to the Bund. There are an abundance of shops selling local Shanghai foodstuff and everything a tourist and family need. Rooms are large and we'll lay out. Comfortable beds and clean... More

Was this review helpful? Yes 1
SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear LeatherTraveller, Merci beaucoup for your Great Review! It was a plaisir to have you staying with us and we have shared your comments with the hotel team. We hope to welcome you back soon! Best regards, Daniela Karadzhova Guest Experience Manager Sofitel Shanghai Hyland More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Whenever I am in Shanghai on business I stay at the Sofitel Hyland... I just can't get enough of it! The staff are friendly, very polite and treat you with the utmost respect. Every time I've stayed I have been offered a free room upgrade (though this is more to do with my loyalty card status I think!), and the... More

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Jim F, Merci beaucoup for your wonderful review! It is always a plaisir to have you staying with us. Indeed as our LeClub Golden Member you are entitled to a room upgrade upon availability and we are happy to read you fully enjoy the Suite facilities! We are all looking forward to welcome you back for your next business... More

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Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
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Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel

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