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Sofitel Shanghai Hyland

4.0 of 5 No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
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Certificate of Excellence 2014
Sofitel Shanghai Hyland
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Sofitel Shanghai Hyland
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355 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Top Contributor
52 reviews 52 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars NEW

Sofitel Hyland is a very good hotel in an excellent location to explore the Bund and Nanjing Road. Staff were helpful and efficient.The rooms were well appointed and comfortable, with breakfast range very good. We went out for other meals so can't specifically comment on the restaurants.

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saint-paul de vence
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Got a great discount during the 2015 Chinese New Year so i decided to book this hotel for a Family trip. The hotel is ideally located (Nanjing Road) with easy access to the subway / walkable distance to the Bund. The sleep quality is outstanding (Thanks Sofitel) and the partnership with Hermes offers first class products for bathroom. would have... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear JohnnyXmas, Merci beaucoup for your Great review! We were delighted to have you and your family staying with us over Chinese New Year. Your compliments have been well shared with our team as they motivate us all to continue work with Passion for Excellence. We hope to welcome you back shortly for another Magnifique experience! Best wishes, Daniela Karadzhova... More 

Poole, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

After arriving from an exhausting flight. Siem Reap, Hongkong and then onto Shanghai where Dragonair managed to loose one of our cases, that did not turn up until some 30 hours later. We arrived at this wonderful Hotel, and were greeted by a very friendly group of staff who within minutes had checked us in and shown us to our... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear jeffsagas, Merci beaucoup for your wonderful review! It was indeed a pleasure to have you staying with us during your recent visit to Shanghai. We are delighted to read that our luggage was found at the end and that our Director of Rooms Division, Roxana, was of such great help. Your thoughtful words remind us that our guest satisfaction... More 

Hyderabad, Andhra Pradesh, India
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

You are on a very busy shopping street on Nanjing Road with lively atmosphere , nearby Bund, good restaurants and lots of shopping. The hotel is nice with clean rooms, sumptuous breakfast and good facilities, though felt the absence of the swimming pool

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear ashanup, Merci beaucoup for sharing your review with us! We are happy to read you enjoyed our hotel facilities, delicious breakfast spread and central Shanghai location. It is indeed a pity that it is not possible for us to add a swimming pool in our hotel. We have however a very nice and relaxing Terrace on the 7th Floor... More 

Brisbane
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a couple of weeks of travel in Northern China, the Sofitel Shanghai Hyland was an absolute gem. The staff were friendly and helpful with better English than my Chinese. The location was brilliant and I'd love to return and make better use of the facilities and proximity to Shanghai's highlights. My room was clean and the bed was so... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Lara M, Merci beaucoup for your Wonderful review! It was certainly a pleasure to read about your enjoyable stay with us and we have already shared your compliments with the whole team! Your feedback reminds us that our guest satisfaction is the essence of true hospitality and definitely motivates us all to continue work with Passion! We are hoping... More 

Indonesia
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay there last week. Room was new and clean. It's not very large but nice. The bathroom are all glasses. A bit uncomfortable because the curtain can't cover all. Good location very close to east nanjing MRT station and all shop and foods.

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Y-Komar, Merci beaucoup for posting your review on TripAdvisor! It was definitely a pleasure to have you staying with us on your recent visit to Shanghai and we are happy you enjoyed our newly designed room. We would also like to share with you that we do have rooms with separate bathroom (no glass) which some guests find more... More 

Hong Kong, China
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location in shopping / tourist area but getting a taxi is a nightmare if you are trying to get around town. Rooms are small but well appointed and fine if travelling alone. Gym equipment is adequate but ancillary facilities (sauna) are pathetic. No pool.

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear TCTF, Merci beaucoup for sharing your feedback with us! It was a pleasure to have you staying with us in our central Shanghai location. Indeed taxi fetching can be bit difficult in Shanghai downtown and our Concierge team do their best to arrange hundreds of taxis for our valued guests. We have well noted your comments regarding the Spa... More 

Mount Maunganui, New Zealand
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed here for one night on a business trip. I was fortunate enough to be upgraded to a suite which was fantastic. The room was great and also had a bath as well as the normal rain shower. The bed was fantastic and typical of the beds that you get at Sofitel. The hotel is located very well,... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Glenn555, Merci beaucoup for your Great review! It was definitely a pleasure to have you staying with us during your recent business trip to Shanghai! Your positive feedback has been well shared with the team and motivates us all to continue work with Passion for Excellence. We hope to welcome you back shortly! Best regards, Daniela Karadzhova Guest Experience... More 

Singapore
Contributor
20 reviews 20 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recall back in 2010 , I review Sofitel Wanda i give a 4star due to the quality of the service standard . 4 years later, Im review again another Sofitel hotel (Sofitel Hyland Shanghai). Again, im giving it a 4 star , and again its due to the quality of service staff I was in Shanghai for a 4... More 

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SofitelSHHyland, Manager at Sofitel Shanghai Hyland, responded to this review

Dear Mackean, Merci beaucoup for sharing your experience on Tripadvisor! We thank you for your loyalty to Sofitel brand around the world and for choosing to stay with us on your recent visit to Shanghai! We have well noted your unusual experience at Mosaic restaurant during breakfast time and we will review the procedure in place accordingly. We remain at... More 

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Additional Information about Sofitel Shanghai Hyland

Address: No.505 Nanjing East Road, Huangpu District, Shanghai 200001, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Shanghai Hyland 4*
Number of rooms: 383
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Also Known As:
Sofitel Shanghai Hyland Hotel Shanghai
Accor Shanghai Hyland
Sofitel Hyland Shanghai
Shanghai Sofitel
Hotel Style:
#33 Family Hotel in Shanghai
#54 Romantic Hotel in Shanghai
#62 Luxury Hotel in Shanghai
#63 Business Hotel in Shanghai
#212 Best Value Hotel in Shanghai

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