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Four Seasons Shanghai Pudong

Travelers' Choice award winner
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No.210 Century Avenue, Pudong New District, Shanghai 200120, China
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Four Seasons Shanghai Pudong
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Four Seasons Shanghai Pudong
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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buonconvento
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was there last year for a couple of nights. The hotel is just amazing and so stylish in all the details. Four seasons service plus nice location in Pudong district and very good venue also for dining experience

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Novi, Michigan
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This porperty really lives up to the Four Seasons expectations. We stayed there for 12 nights. By the third day, the front desk and the restaurants knew my wife and I by name. The staff accommodated every request and answered every question we had. Very helpful and friendly - No language barrier for English speakers. THE ROOM was modern design... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We've had the good fortune to stay in some of the world's finest hotels, and this experience at The Four Seasons Shanghai was one of the best. Asian hotels are typically known for their stellar amenities and service so our expectations were high, but this hotel was over the top in guest service, rooms, dining, location, spa, pool...in every aspect.... More 

Was this review helpful? Yes 1
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear BSG365, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We highly appreciate you for taking the precious time as to provide your experience during your stay with us. We are very delighted that you found us to be and that you enjoyed amazing panorama of shanghai... More 

Hong Kong
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent service both at the front desk and other parts of the hotel. The rooms are in decent size, very well-equipped and have nice lay-out. Very convenient location for me as it is right next to where my work brings me.

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear hud_yee, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay as well as our convenient location just at the other side of the Bund. Whatever success we achieve in meeting the needs of our... More 

5 of 5 stars Reviewed 6 days ago NEW

Excellent place, great swimming pool on the 41st floor with an amazing view. The breakfast is awesome.the breakfast buffet has both continental and local selections. the concierge is very helpful, they personally went and got our train tickets changed

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Ashisk K, Thank you very much for taking the time shares your detailed feedback about your experience with Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay and that you enjoyed our overall facilities. Whatever success we achieve in meeting the needs of our guests is entirely due to the... More 

Dearborn, Michigan
5 of 5 stars Reviewed 6 days ago NEW

Great location, rooms, facilities, and outstanding staff. Manager Stampfer is the best. The hotel is walking distance to the business center, shopping mall and to the waterfront. Many nice restaurants in the area.

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear mhammou1, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with our facilities and the amazing panorama of shanghai skyline from room and facilities. Whatever success we achieve in... More 

Montrose, California
1 review
5 of 5 stars Reviewed 1 week ago

My recent stay at the Four Seasons Shanghai Pudong was practically perfect. From the Doorman, to the Lounge, to the Room Service to the Restaurants, every staff member was eager to help, and make our stay one that would be remembered. I cannot say enough about the professional and courteous staff!........I hope to return!

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Todd N, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of... More 

Oakland, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The concierge was kind and helpful. The team spoke excellent English. It lives up to the Four Seasons brand. The bed was very comfortable and the turn down service excellent. I think the only miss was that the in-room service food was not up to the usual Four Seasons quality.

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear SimmonsOakland, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of our... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is fantastic, but the pool is sensational, it has a gobsmacking view and is really pretty. Absolute crap for lap swimmers (very short and dark with spotlights - couldn't see the ends coming) - but great for an end of day wind down. Rooms are huge and well appointed, restaurants are great, but really expensive. There are heaps... More 

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear James W, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay as well as our convenient location just at the other side of the Bund. Whatever success we achieve in meeting the needs of... More 

Hong Kong, China
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Four Seasons looks hip & clean and service is excellent. However, I was horrified to find there's a live moving insect when I am going to sleep and turn over the quilt! Though it's small, an insect moving out from the quilt and I immediately jumped off the bed, I video it and then got a piece of tissue paper... More 

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Karen_Tem_Tem, Thank you for taking the time to share your experience about your stay. As you can imagine, we are very disturbed to read your comments and would like to get more details from you. I can understand how uncomforting this must have been and would like to express our sincere apologies to you. As our rooms are inspected... More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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