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Four Seasons Shanghai Pudong

5.0 of 5 No.210 Century Avenue, Pudong New District, Shanghai 200120, China
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Four Seasons Shanghai Pudong
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Four Seasons Shanghai Pudong
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196 reviews from our community

Traveler rating
    141
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    9
    5
    1
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Lancaster, PA USA
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed at many hotels around the world, and this one ranks as perhaps the best one I have ever stayed in....absolutely magnificent. Magnificent service, magnificent staff, magnificent room and amentities. Whole heartedly agree with previous reviews that this propery is just absolutely top notch. Staff at this hotel is gold standard - I stayed in a Club King... More

Was this review helpful? Yes 1
Melbourne
Contributor
19 reviews 19 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a treat, we stayed at Four Seasons Shanghai Pudong on our last night of our two-week trip in China. The hotel was situated in the central of Pudong, where skyscrapers dominate the skyline more than anywhere else in Shanghai. Its location is ideal, with easy access to train station (5 mins walk) and to the one of the many... More

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Brussels
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Camelia restaurant was nice, they returned our forgotten items too. But the food & wine was overpriced. Our room was lovely and comfortable, the view unforgettable and the facilities (pool, spa) to match. The place is a bit too 'out of the way', Pudong is not a neighborhood to take a nice stroll, if you want the tourist bit,... More

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear LuAnton, We appreciate you taking the time and write this review. We are happy that you liked many aspects of your stay but of course are concerned that you felt the restaurant was too expensive and that you were "nickle and dimed." If your time allows, I would love to hear more details. Please contact me at christian.poda@fourseasons.com. Best... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and i stayed in the hotel last month while on business and celebrating our 50th Anniversary. The wonderful facilities were only exceeded by the staff. Starting with the GM Christian and the Concierge Tristan to the Club lever Penn, they set the bar for customer service. I plan to stay here on all my future trips to Shanghai.... More

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Rehoboth Beach, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight connecting from Xi-an to Chicago with a 24 hour layover in Shanghai. Perfect location, if you don't mind the drive to & from the airport. I only wish I could have stayed a few more days.

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Wilhelm W., Thank you for taking the time to write this review, despite your short stay. We are delighted to read your comments and have shared them with the team. We look forward welcoming you back soon and hope you have more time to enjoy all Shanghai and the hotel has to offer. Warm regards, Christian Poda More

Milan, Italy
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment you step in at the reception you have the feeling of not being in China at all... Luxury but not overdoing it, gentle and present service. The room was overall as I was expecting in terms of quality and amenities. The only detail is that the automatic curtain does not obscure completely the light coming in at... More

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Face 11, We are delighted to read that you overall had a great experience but of course concerned that your sleep was disrupted by light coming through the curtains. We have looked into your comments and made immediate rectifications to the room your stayed in. Thank you so much for the feedback, it was most helpful. Best regards, Christian... More

New York, NY
Contributor
17 reviews 17 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed overnight after a late night landing in Shanghai. The hotel still feels and looks brand new. The staff were accommodating and spoke perfect English. The rooms are really large and the air con works like a champ. Breakfast in the morning was awesome. We booked through AmEx FHR so it was included in the package. Both American and... More

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Guest, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of our... More

1 review
3 of 5 stars Reviewed 4 weeks ago

1. Expensive but not-reliable business center 2. Limited breakfast choices and they were not that fresh 3. Great facilities 4. Good service 5. Shower facilities didn't come in handy 6. The swimming pool has a great view over the landmarks and the bund

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Edward P, Thank you very much for taking the time share your detailed feedback about your stay with Four Seasons Hotel Pudong, Shanghai. We appreciate your high ratings and remarks in some area but as you can imagine, I was very concerned by your comments about your stay and have shared your notes with our team to ensure improvement... More

Top Contributor
59 reviews 59 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It looks like a Four Seasons but the quality is not even close. Quality is made up of the details and this Four Seasons doesn't get it. Breakfast toaster doesn't work. Shower takes two minutes to get warm water. Room service burger (how difficult can that be) overcooked and served on a dry brioche roll - like eating cardboard. Wake... More

Was this review helpful? Yes 1
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Russel G, Thank you very much for taking the time share your detailed feedback about your stay with Four Seasons Hotel Pudong, Shanghai. As you can imagine, I am very concerned by your comments about your stay and have shared your notes with our team to ensure improvement is made. I truly believe that your experience is thankfully not... More

Melbourne, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 14, 2014

I spent 2 weeks at the hotel while on business in Shanghai. From the moment I arrived at the hotel it was first class all the way. My room on the 33rd floor was spotlessly clean and well appointed and was kept that way during my stay by courteous and helpful staff. The King size bed was extremely comfortable. The... More

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Guest, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of our... More

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Additional Information about Four Seasons Shanghai Pudong

Address: No.210 Century Avenue, Pudong New District, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Shanghai Pudong 5*
Number of rooms: 187
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