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Four Seasons Shanghai Pudong

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No.210 Century Avenue, Pudong New District, Shanghai 200120, China
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Four Seasons Shanghai Pudong
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290 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong, China
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't want to be verbose, but people need to know how perfect this hotel is. Level of service is the best out there. We would literally come to Shanghai to stay at this hotel. It is that good. Everyone knows your name, your likes and your preferences. There is really nothing more to say than that you need to... More 

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Saarbrucken, Germany
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed there in the end of april. its inside a tower located right next to the shanghai tower and the other big towers of the skyline. The view from the room was perfect, they have floor to ceiling windows, that wont let you down when you want to enjoy the perfect view over the skyline. They also have a... More 

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Scottsdale, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at the Four Seasons Pudong in Shanghai was everything we had hoped it would be. Arriving very late in the evening, we were whisked up to our room on the club level for check in. A most welcome surprise was an upgrade from a regular club level room to a junior suite. Much appreciated for our 6 night... More 

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Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The view of the Pearl Tower from our room was amazing. The Concierge was very helpful and informative. The hotel is in the financial district and walking distance to the some of the city's main attractions. And last but not the least the rooftop pool with views of the city skyline is not to be missed. A bit pricey but... More 

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Melbourne, Australia
Level Contributor
151 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is just amazing. I was very lucky and got upgraded - my room was just... huge. Located at 37th floor, the view was absolutely fantastic, overlooking the great towers of Pudong. Service is top level, rooms are fully equipped, amenities are great, perfectly clean,... everything seemed perfect. Do not forget to have at least a look at the... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

here is copy of the letter i sent to the hotel after my visit, you can decide what i thought!Just a short note of thanks for the outstanding service you and your team afforded me during my week in Shanghai. From the front of house staff who greet you when you arrive and create that all important first impression to... More 

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Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed for a week at four seasons and enjoyed every minute of it. The rooms are spacious and comfortable and the service is great. It is located very close to streets with lot of restaurants and bars and just a few blocks away from Nanjing road. Breakfast buffet is good. Chef marshal makes some amazing Chinese pancakes, ask for... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Shalini Natraj, Thank you very much for taking the time shares your detailed feedback about your stay with Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay as well as our convenient location just at the other side of the Bund. Also we are renowned to hear that you enjoyed... More 

Zurich, Switzerland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I booked a suite at this hotel and we were stunned: the Pearl views are stunning, facilities are really top notch: the swimming pool on the 41st floor is one of a kind in the world, really spectacular views, decor and luxury offered is world class superior. Staff were extremely friendly but always discrete, polite and professional.... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Lucy D, Thank you very much for taking the time shares your detailed feedback about your experience with Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay and that you enjoyed our overall facilities. Whatever success we achieve in meeting the needs of our guests is entirely due to the... More 

Cambridge, Massachusetts
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is stunning and perfect in every way. And as in every Four Seasons, the staff are stand-outs. When we arrived, my partner was ill and within minutes the front desk arranged an appointment at a nearby Global Health clinic, then drove us there and accompanied us. That's service plus plus. The views from our room (and most in... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear TravelExpertMA, Thank you very much for taking the time shares your detailed feedback about your stay with Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with our stance. We have shared your compliments with our team. Whatever success we achieve in meeting the needs of our guests is entirely due to the... More 

Hong Kong, China
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Good location, right next to the World Financial Centre. Thanks to the hotel staff, our stay was prefect. We arrived with an incident that the taxi driver wanted to charge us an abnormal fare and the driver refused to go to the main entrance of the hotel. The bellman was helpful that he was willing to go outside of the... More 

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Anna T, Thank you very much for taking the time shares your detailed feedback about your stay with Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Your valued feedback is highly appreciated. It is very... More 

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