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Four Seasons Shanghai Pudong

Travelers' Choice award winner
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No.210 Century Avenue, Pudong New District, Shanghai 200120, China
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Four Seasons Shanghai Pudong
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Four Seasons Shanghai Pudong
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271 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong, China
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Location was great. Came to attend a conference. The Hyatt is kinda run down and this hotel was a pleasant surprise. Views are amazing and the front desk lady Ivy was great in giving me a room with a lovely view of the Bund. The Hotel Manager Christian and Wendy were very helpful in sourcing me a room back when... More 

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Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Four Seasons Hotel in Shanghai is one of the friendliest locations I have stayed in anywhere in the world. Starting from our arrival all staff members went out of their way to be helpful and friendly in every conceivable way. A must place to stay in Shanghai. The hotel provides luxury accommodation and incredible personal service by all staff... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear JEFKIWI, Thank you very much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Your valued feedback is highly appreciated. Whatever success we achieve... More 

Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Four Seasons Pudong, Shanghai is pure luxury. Everything in this hotel spells exquisite. From the interiors to staff and also the food, this hotel is a true five star hotel. From the reception to restaurants and the rooms, everything spells indulgence. Now lets get to the details: 1-Our's was the delux suite. It was just gorgeous. The living room... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear lovingmumbai, Thank you very much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with our facilities and the amazing panorama of shanghai skyline from our room. Whatever success we achieve in meeting... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We spent couple days there. No complain at all, everything is perfect. But I am not sure if I've hot the best value for this price tag. The swimming pool is on the 41st floor and the view is spectacular. Unfortunately, you may pump into guests who may have different hygiene standard as you.

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear d9d192, Thank you very much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Your valued feedback is highly appreciated. Whatever success we achieve... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Moder clean and efficient, well located. Breakfast was great. The views from the rooms are spectacular (on a clear day). Highly reccomend for buisiness or pleasure. Walking distance to the skydeck and the highest bar (cloud 9) .

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Cristian A, Thank you very much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Your valued feedback is highly appreciated. Whatever success we... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

everything was just perfect! i had an unforgettable view out of my room, which was always clean and i did not miss anything in it. the breakfast was very good, the staff even better. the massage i had was out of this world. all in all just perfect

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear vladislav b, Thank you very much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with our fantastic view and the services provided to you by our staff. Your valued feedback is highly... More 

Los Angeles, California
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is rated 100%. I found no fault with the hotel or the staff. You can check in and know that you will have all your needs met and surpassed. The hotel is new and is located on the Pudong side of the river. The location is good and there is easy access to good restaurants and to the... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear CAYCE000, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of our... More 

Beijing Region, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Perfect experiences. Beautiful view, beautiful breakfast, and beautiful service. Better than many other 1level hotel around the world. My husband and I truely enjoyed our stay. 完美的住宿体验,非常赞的景观、丰盛的早餐和热情的服务。超过多国多地多一线品牌。

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Tong L, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago

Though the hotel is not so big, the experience staying in Four Season was fabulous. The music in the lobby is good. The food is good. The fitness center is good as well. Our meeting hosted in the hotel was well serviced. The whole team was so satisfied with the service. I strongly recommend to you.

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Mynormandy, Thank you very much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of our... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 19, 2015

I booked this hotel for four days in the spring season, staying with my family for leisure time in Shanghai. We normally avoid staying in big business hotel as we came across with "cold service mind" of their staff. In addition, we do not like having breakfasts with suit and neck tie guys while we are in jean and polo... More 

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Chayadhana C, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of... More 

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