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All 3,841 Shanghai hotels

Four Seasons Shanghai Pudong

5.0 of 5 Hotel   |   No.210 Century Avenue, Pudong New District, Shanghai 200120, China (Lujiazui)
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Ranked #11 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
antonio_aitoro Milan, Italy
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174 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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Milan, Italy
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Imagine ... to arrive at Pudong Airport and be zero time transferred by a MAGLEV supertrain at a speed that exceeds 430 kph. To check in in this hotel at speed of light surrounded by smiling people ready to help you. To take a lift to the sky and to open the door of your room ...and then ... Woow!... More

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Antonio, Thank you for your raving feedback. We are delighted how much you enjoyed our hotel and Shanghai. We appreciate your time and the whole team will be thrilled to read your review. Best regards, Christian Hotel Manager More

Honolulu, Hawaii
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great experience! #5 on my bucket list to stay in every Four Seasons. Had a great meal at Camelia. Must have the chocolate experience, one of a kind dessert for sure. I won't spoil the fun by telling you what they do but, it was definitely an experience to remember. Take time to visit the pool on the top floor... More

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Lorna G, Thank you so much for your great review and we are thrilled that you loved our special dessert creation and that we are part of your "Bucketlist" Wishing you much joy in your goal to stay in all of our hotels. This will obviously keep you very busy, but we hope to have you back with us... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located on Century Avenue a few hundred metres walk from the Pearl Tower and luijiazui metro station . The hotel is nestled in, and has views over, the iconic Pudong skyline. The gym and spa is top notch and the views from the pool are simply amazing. The staff were attentive and friendly and my family experienced extremely good service... More

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Joe, Thank you very much for taking the time to write such a detailed review. We truly appreciate your feedback and thank you for the great comments. I will share your encouraging note with the team. Many regards from Shanghai and please come back soon. Christian Poda More

Mauritius
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great stay at the Four seasons shanghai. The Junior Suite was spacious, perfectly located in a corner with views on the tallest buildings of pudong. The staff was very helpful, concierge first class, restaurants (in particular Shangxi) very refined and best of all the pool on the 41st. It's definitely a Hotel to recommend for both business and... More

Was this review helpful? Yes
ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Alex, Many thanks for your feedback. We appreciate your positive comments and are delighted to read how much you enjoyed your stay. We hope to welcome you back very soon. Warm regards, Christian Poda More

Newcastle, Australia
1 review
5 of 5 stars Reviewed July 16, 2014

I recently stayed at this amazing hotel with my wife and 2 teenage daughters. We all agree that this was one of the best hotels we have ever stayed at. The location, the facilities (particularly the pool area) the staff, buffet breakfast, the view, the comfortable beds , classy decor, magnificent bathrooms and so much more. We would definitely stay... More

Was this review helpful? Yes
TheFourSeasonsPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your time writing this wonderful review. We are thrilled to read that you and your family enjoyed the hotel facilites and services so much. It is the best reward for all of us here at Four Seasos Pudong to know that we managed to meet and exceed your expectations. We look forward welcoming... More

Shanghai
1 review
5 of 5 stars Reviewed July 5, 2014

an elegant and stylish place. like the room design so much. spent our fourth anniversary in there .her flight got delayed for like 5 hours. but it didn't affect our mood. room 3411. saw the film "black coal, thin ice" together. may our love last forever

Was this review helpful? Yes
TheFourSeasonsPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Chris, We are very happy to read that the hotel was part of your special celebration and you two had a great anniversary despite flight delays. We appreciate the time you took to write the review and hope to welcome you back for may more special occasions. Warm regards, Christian Poda Hotel Manager More

Paris, France
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

Outstanding swimming pool and jacuzzi with an amazing virw on the city and his skyscapers. Hotel in very good conditions, well located in Pudong, not far from main attractions and subway. I will definetely recommend this hotel for both professional trips and tourism.

Was this review helpful? Yes
TheFourSeasonsPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear MARCOSORMANI, Than you for taking the time to write this review. We are delighted to read that you enjoyed your stay and hope to welcome you back soon. Warm regards, Christian Poda Hotel Manage More

Shanghai, China
1 review
5 of 5 stars Reviewed July 2, 2014

Beside the location and an incredible view, most impressive has been the noticeable service culture, from the doorman up to the management. Impressive... Travelling in China for more than 25 years, staying at the Four Seasons Pudong has been one of my best experiences.

Was this review helpful? Yes
TheFourSeasonsPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear DN, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of our... More

Shanghai, China
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 30, 2014

I really liked that Shanghai hotel experience! Prior to the stay the buttler service asked via eMail for any wishes they could fulfil; my request for a very early check-in was granted upon arrival. The standard room is absolutely sufficient to stay in: 50 sqm, great bed, bathroom and amenities and clean clean clean! The Spa / cosmetics / therapies... More

Was this review helpful? Yes
TheFourSeasonsPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear HansiM, Thank you so much for your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, and that you were pleased with the services provided to you by our staff. Whatever success we achieve in meeting the needs of our... More

Haarlem, The Netherlands
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Speechless. Everything about this hotel is perfect. The friendly and efficient reception, the customer service displayed by the entire staff (nothing is too much trouble ), the quality of food, the toiletries and amenities, the king-size bed, the TV channels (a number of them in English) - all top notch. So lucky to be here for 4 days.

Was this review helpful? Yes 1
TheFourSeasonsPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Ivy B, Many greetings from Shanghai and thank you for your great comments which we have shared with the team. we are thrilled to read that you had a good visit and look forward welcoming you back soon. Warm regards, Christian Poda Hotel Manager More

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Additional Information about Four Seasons Shanghai Pudong

Address: No.210 Century Avenue, Pudong New District, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Shanghai Pudong 5*
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172 photos of this hotel

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Room/suite (32)
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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Spa Hotel in Shanghai #8 Business Hotel in Shanghai #9 Family Hotel in Shanghai #11 Luxury Hotel in Shanghai #39 Romantic Hotel in Shanghai #338 Best Value Hotel in Shanghai
Hotel Class
Number of rooms
187

Questions & Answers

Questions? Get answers from Four Seasons Shanghai Pudong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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