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Four Seasons Shanghai Pudong

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No.210 Century Avenue, Pudong New District, Shanghai 200120, China
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1 room 1 guest
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Four Seasons Shanghai Pudong
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Four Seasons Shanghai Pudong
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323 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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Amsterdam, The Netherlands
Level Contributor
208 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As all Four Seasons this is another Home away from Home Hotel. Perfect rooms and perfect educated staff provide you the experience you will never forget. Loved the comfy bed in particular and the very large rain shower. Lovely breakfast and must-try restaurant.

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London
Level Contributor
84 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

- Location very good, at the heart of Pudong and one end of the pedestrian walkway, facing the three towers. - Staff are very efficient, speak good English, and they all remember your name, something that struck me for its ubiquitous effectiveness. - Service is the usual Four Seasons, class of its own. - The pool area is spectacular. -... More 

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Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed a last minute place to stay for a business trip in Shanghai. While there is no shortage of great hotels in Shanghai, I stopped looking when I saw the Four Seasons name. I love the LA and Toronto locations and Shanghai was everything I expected. Location was superb. And the room and service was top notch. On top of... More 

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London
Level Contributor
130 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Good points: Large room, cool ipad, nice bathroom, good location, good wifi. Nice looking hotel. Bad points: Service is average (for the price, I was expecting exceptional), very soft pillows (granted that these changed), slowless of housekeeping, through email staff kept trying to sell us more things which meant that in the end, I did not feel like a welcomed... More 

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Cologne, Germany
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Everything was very good. Breakfast was completely satisfying at high intercontinental standard. Pool and gym in an excellent condition with Technogym equipment. Spacious room with super view to the Shanghai Tower.

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Milan, Italy
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was our first time in Shanghai and I made a lot of research before choosing the hotel which we would be stay in for one week. Shanghai offers plenty of five stars hotel and we wanted to pick the best! Well we we're absolutely amazed by the Four seasons Pudong and we think it is the best five stars... More 

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Singapore, Singapore
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's quite rare to experience good customer service in Shanghai, even some of the bigger hotels have some very rude employees, I was happy to find this was not the case at the four seasons, the staff were lovely and all spoke and understood English, the room was very nice and a good size and the gym was reasonably well... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear katieannsenior, Thank you so much for taking your time to share your feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. We are delighted to read that ‘rare to experience good customer service in Shanghai’ you were very satisfied with your stay as well as our convenient location just at the other side of the Bund and... More 

Surrey
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Christian Poda (who is the most charming hotel manager I have met) and his team should be very proud of what they have achieved at this hotel, it is by far the most polished, efficient and well run of any of the Four Seasons we have stayed in - the attention to detail is first class and one of the... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear matchdb, Thank you very much for taking the time to share details feedback about your visit to the Four Seasons Hotel Pudong, Shanghai. I am very delighted by your words in regards to your satisfaction of your stay and that you had a memorable experience with us. Furthermore, I am elated to read that you enjoyed our facilities during... More 

Sydney, Australia
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with a friend and toddler in a standard room. They had put out a cot for the toddler and a popcorn machine and kids dvd's for him which we appreciated. He had his 2nd birthday during our stay and they delivered a cake to the room along with a poster signed by the staff! The hotel is beautiful, the... More 

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear Kristin F, Thank you very much for your taking the time to share your detailed feedback about us, Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay, you were loved during your stay with our facilities and that you were pleased with the services provided to you by our staff.... More 

Bengaluru (Bangalore), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in Room 3411; fantastic view of the Pudong skyline at night. Room was spacious and well appointed. Bathroom amenities were fine. The fitness center was good and the associated spa. Could use a complimentary fruit bowl in the room and some more varieties of tea.

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ChristianFSPudong, General Manager at Four Seasons Shanghai Pudong, responded to this review

Dear mumuram01, Thank you very much for taking the time to share about your experience with us at Four Seasons Hotel Pudong, Shanghai. We are delighted to read that you were very satisfied with your stay also we are renowned to hear that you enjoyed the glamorous Lujiazui skyscraper view and all of our facilities. Whatever success we achieve in... More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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