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Andaz Xintiandi Shanghai

4.5 of 5 No.88 Songshan Road, Shanghai 200020, China
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Certificate of Excellence 2014
Andaz Xintiandi Shanghai
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Andaz Xintiandi Shanghai
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261 reviews from our community

Traveler rating
    165
    75
    12
    7
    2
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19
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132
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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Sydney, Australia
Top Contributor
123 reviews 123 reviews
122 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in both an entry level room and an XL King - the XL King in particular was outstanding, with great views of Xintiandi and a cool retro Japanese sci-fi movie feel. I loved the illuminated bathtub, washbasins and swimming pool, and the XUAN bar was good value. I didn't love the construction work, which made the lounge almost... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Andaz in October for a business trip for 5 nights. It is a stunning hotel with large rooms, ipad automated curtains, lights and toilet. This is one of the best hotels I have stayed at and would highly recommend it to anyone. The location Xintiandi is very trendy and convenient to bars. The breakfast buffet had... More 

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Herzogenaurach, Germany
Top Contributor
108 reviews 108 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've just spent 3 days in the Xintiandi in Shanghai, and it is very difficult to find fault with the hotel at all. Check-In was painless and very 'informal', cup of coffee or tea on arrival was very much appreciated. The room itself was great, very spacious, nice bed, ample storage space, and fast wifi connection. The bathroom was something... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I very much enjoyed my stay here in mid December. The staff are all friendly and after busy days, the hotel has a most welcoming atmosphere. I mislaid a book in the cafe and it was held for me. Its location is fab as it is across the street from the French Quarter and famous Xintiandi, a wonderful open air... More 

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Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a long time Hyatt Courtesy Card member, and I recently spent 6 months at the Andaz Hotel in Shanghai. The staff are quick, kind and attentive, and the hotel has a cheery colorful environment. I highly recommend the Andaz for it's overall outstanding service and feeling. In addition the location at Xin Tian Di makes it great for... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Mr. Keller, Thank you for taking your time and sharing your experience with us. It was such a great pleasure hosting you last year. We are thrilled to hear such positive feedback about our Associates and glad that you enjoyed the unique Andaz atmosphere and our neighborhood. Sincerely looking forward to seeing you around at your “Best friend’s home”.... More 

Contributor
20 reviews 20 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Andaz hotel Location is great city center right near Xintiandi Deco is very good really nice and warm feeling Staff uniform is weird kinda doesn't match the cool vibe they portray from the deco Staff are ok could be a little bit more polite Food is ok had the burger downstairs wasn't bad Drinks they couldn't make a cappuccino lol!!!!... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Boyde Thomas S, Thank you for sharing your Andaz experience with us. Your feedback is much appreciated and it serves us well to review processes and take corrective measures. Please rest assured that we will take care to provide the appropriate training and please accept my sincerest apologies for the lapses in service that you encountered. On the other... More 

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2014

A trendy hotel with great location situated in Xintiandi. We enjoyed the convenience of eating and drinking in the Xintiandi across the street. Though the bathroom design is a bit too unique for me - with a tub that changes color and separate rain shower. The room also comes with mood lightening and ipad room controls. Good for people seeking... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear tiny_bee_fiona Thank you for taking your time and sharing your experience with us. Andaz means Personal Style and it’s a very unique brand. We are happy to learn that you enjoyed our surroundings, especially the Xintiandi area. Sincerely looking forward to welcoming you back in the near future. Wishing you a very Happy Chinese New Year of the Sheep!... More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 12, 2014

This Andaz, like other properties under this Hyatt brand, is a contemporary boutique-style hotel in a great location. Across the street from Xintiandi, the location is fantastic. Because of my Hyatt Diamond status, I requested and was upgraded to a suite, which also made for a great stay. I highly commend the hotel (and the China government) for having a... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear markdolph, Thank you for sharing your Andaz experience with us. We are delighted to hear your feedback. We will be more than happy to assist you with internet service. Please contact our Hosts next time. Your comments regarding the service is much appreciated. We will definitely share with all concerned departments, and focus more on training our associates to... More 

1 review
5 of 5 stars Reviewed December 10, 2014

... And a big part of that was because of the OUTSTANDING customer service we (my wife and I) experienced at the ANDAZ Xintiandi in Shanghai. Every employee we interacted with did their utmost to make our first ever visit to China a tremendous one! Not to mention that the property itself is beautiful and very well located. If we... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Eric D, Thank you very much for taking your time to share your Andaz experience with us. We are thrilled to hear such positive feedback, and our Hosts will always be here to make you feel like home. We certainly look forward to welcoming you back in the near future. Thank you and Happy Holidays. Robert More 

Hyderabad
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2014

A most unusual architectural style facade greets the guest as he approaches the Hotel. It is like a large beehive , painted in white , and yet pleasing to the eye. The reception is also most unusual. No long tables with lines of staff standing. Its just two people facing each other with laptops. You are checked in in minutes.... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear spatwari, Thank you for sharing your Andaz experience with us. We are extremely thrilled to hear such wonderful feedback. Andaz is a unique brand and it’s all about innovation and creativity. We are glad that you enjoyed the mini Ipad and proud to be one of the first hotels to launch this feature. There will be more exciting things... More 

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Additional Information about Andaz Xintiandi Shanghai

Address: No.88 Songshan Road, Shanghai 200020, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
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Hotel Style:
#11 Spa Hotel in Shanghai
#14 Romantic Hotel in Shanghai
#17 Luxury Hotel in Shanghai
#20 Business Hotel in Shanghai
#31 Family Hotel in Shanghai
#315 Best Value Hotel in Shanghai

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