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Andaz Xintiandi Shanghai

#17 of 3,971 Hotels in Shanghai
Certificate of Excellence
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No.88 Songshan Road, Shanghai 200020, China
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Andaz Xintiandi Shanghai
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Andaz Xintiandi Shanghai
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280 reviews from our community

Traveler rating
    179
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    12
    7
    2
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38
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145
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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Poughkeepsie, NY
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed at this hotel on business trip to Shanghai. The staff was excellent and very accommodating, good choice for breakfast and afternoon lounge refreshments were great. The gym is adequate and great locations to shopping and other restaurants. Rooms are comfortable and provide good work atmosphere.

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Paris, France
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed few time at the Andaz. It is the best option in my mind in Shanghai. Perfectly located, lively, modern but with a warm atmosphere. This time I asked the concierge, the impossible, which was to get us two places at Ultraviolet!! I asked in the past concierge at some of the 5 stars hôtels in Pudong to... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Claudefrmtl Thank you very much for your wonderful feedback. We were thrilled to learn that our hosts were successful in arranging that unforgettable dining experience for you. Looking forward to welcoming you back in the near future. Best regards, Robert More 

Prato, Italia
Top Contributor
263 reviews 263 reviews
55 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I keep returning to this fantastic place. Nice atmosphere, nice people, wonderfull service, superb rooms. Despite times they managed to keep on top and not deteriorating as often happend in china. Special mention to Amy that Always make meke feel "at home"

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Maurizio S Thank you very much for taking the time to share such encouraging feedback with us. We were especially thrilled to read your compliments for Amy. We highly appreciate your wonderful support and are certainly looking forward to welcoming you back to your “Best Friend’s Home” in Shanghai in the near future. Best regards Robert More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellently located, this is a great property, large and spacious without feeling big. Lounge is very welcoming, as is the reception area and all other common spaces. The rooms are large and modern, I was lucky to have booked a corner room which I utterly recommend. Great bathroom and overall comfort. Was sorry to leave!

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear PeddersUK, Thank you for very much for sharing such postive and wonderful feedback! Your compliments and observations are highly appreciated. We sincerely look forward to welcoming you back in the near future. Best regards, Robert More 

Northern Virginia
Top Contributor
56 reviews 56 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

- very modern & high tech hotel (all controls in room through iPad mini!) - room was very comfortable - breakfast & service was great - staff very friendly - in the XianTianDi area, lots of bars & restaurants around, very hip

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear VC397, Thank you for taking your time and sharing your Andaz expereince with us. Your compliments are highly appreicated and we are all very thrilled to receive such positive feedback. Once again, thank you and we look forward to welcoming you back in the near future. Best regards, Robert More 

Vienna, Austria
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

was just for one night in Shanghai and as the meeting was just oposite the Andaz Hotel got booked in this nice Hotel. The Hotel seems to be brand new, service, personal attention and everything is at is best, top of the range. All 'standards' you could ask nowadays are given, free quick WiFi in the room, attentive service, modern... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Jo_Chen_Lah, Thank you for taking your time and sharing your Andaz expereience with us. We appreicate your detailed observations and glad that you have enjoyed your stay. Other than the mini iPad control, the traditional control panel is also available next to the bed side. We understand that not all guests are technology savvy, so we keep other hotel... More 

Kuala Lumpur, Malaysia
Top Contributor
53 reviews 53 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It feels great to return to Andaz Shanghai since my first stay in Jun 2014. Everything stays perfect, still love the "hi-tech" features of the hotel room, using ipad to control the lighting, curtain & blinds and TV. Enjoyed so much the breakfast with great variety of western and oriental choices at two adjacent restaurants with Hai Pai serving western... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Mr. Wong, Thank you very much for taking your time and sharing your Andaz expereince with us. We appreicate your positive feedback about the iPad in room control, complimentary service and breakfast. Thank you for your support. The round table in our guest rooms are meant to provide a bit more comfort for in room dining and more home... More 

Hong Kong, China
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Andaz for business & also personal travel and it was a great hotel for my trip. Pros: -The location, which is right next to Xintiandi, is perfect. Xintiandi has great restaurants and the subway station is only a few blocks away. -Happy hour in the lobby was pretty awesome! Also enjoyed the free refreshments in the lobby... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear EastSidder, Thank you very much for sharing your Andaz expereience with us. We appreicate your compliments and will definitely look into the room odor issue. The taxi situation is actually getting worse here in Shanghai for many city hotels as the new trend is the local Taxi Apps and Uber. Many taxi drivers only take orders/requests from the App,... More 

Senior Contributor
33 reviews 33 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was on 5 days business trip in Shanghai and I booked a room in this hotel that is located in the business area at walking distance to a lot of international companies HQ. The room was very comfortable and large. I was at the 11th floor so I enjoyed a great view on the city. The bathroom is very... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Jlsouchi, Thank you for very much for sharing such postive and wonderful feedback! We appreicate your compliments on the services we provide, and we believe this will be the trend for many future hotels to enhance their products and stay expereinces. Thank you for your obsevations and we sincerely look forward to welcoming you back in the near future.... More 

Beijing, China
Top Contributor
114 reviews 114 reviews
53 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 15, 2015

The hotel is nicely located in a central area of Shanghai. Check-in and check-out process was quick and efficient. The room, although not big, was very comfortable. Great sport facility (gym and the swimming pool is one of the coolest I have ever seen!). Excellent service

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Edoardo, Thank you for taking your time and sharing your Andaz expereience. We are thrilled to receive such postive feedback and extremely grateful for your support. We certainly look forward to welcoming you back in the near future and wishing you a Happy Chinese New Year Best regards, Robert More 

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