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Andaz Xintiandi Shanghai

#16 of 3,972 Hotels in Shanghai
Certificate of Excellence
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No.88 Songshan Road, Shanghai 200020, China
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Andaz Xintiandi Shanghai
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Andaz Xintiandi Shanghai
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284 reviews from our community

Traveler rating
    180
    83
    12
    7
    2
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149
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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  • Chinese (Simplified) first
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Swansea, United Kingdom
Top Contributor
80 reviews 80 reviews
61 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

A better value option to splashing out on the Langham next door, Lovely, relaxed atmosphere in the bar and restaurants, really nice gym and pool and good value. The rooms are sufficient and kitted with all the usual bits and pieces. The location is perfect if you're new to Shanghai as the area is perfect for business and pleasure.

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Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is boutique with regular rooms smaller than the usual. But the service is fast and efficient and makes this an extremely comfortable hotel for business purposes. The price is suitable and the location is great, right next to xin tian di. I found it quite amusing that the room service food is cheaper than outside and also all... More 

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Top Contributor
51 reviews 51 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a business meeting and it ticks all of the boxes. Good service but not too obsequious. Great location. Nice food and a clean room. Some nice unique design touches to separate it from the crowd too.

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Tim L, Thank you very much and we appreciate your postive feedback. Andaz = Personal Style. It’s very unique indeed. We look forward to welcoming you back in the near future. Best regards, Robert More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Overall, it's a great hotel to stay in Shanghai. Great location, nice room, excellent breakfast, convenient transport, good lounge service, nice staff. The only thing which bothered is the low internet speed in the room. Hope it could be fixed soon.

Review collected in partnership with Andaz

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Yifeng D, Thank you very much for sharing your feedback with us. We are grateful to receive your compliments, and please accpet our sincere apology for the slow internet speed issue. We are looking into alternative solutions to enhance the WIFI experience, and meanwhile we can always provide immediate tech support if needed. Once again, we appreciate your comments... More 

Poughkeepsie, NY
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at this hotel on business trip to Shanghai. The staff was excellent and very accommodating, good choice for breakfast and afternoon lounge refreshments were great. The gym is adequate and great locations to shopping and other restaurants. Rooms are comfortable and provide good work atmosphere.

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear traveldirector8, Thank you for taking your time and sharing your Andaz experience with us. We are extremely thrilled to see such positive feedback. Your satisfaction is our motivation. We look forward to welcoming you back in the near future. Thank you and best regards, Robert More 

Paris, France
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed few time at the Andaz. It is the best option in my mind in Shanghai. Perfectly located, lively, modern but with a warm atmosphere. This time I asked the concierge, the impossible, which was to get us two places at Ultraviolet!! I asked in the past concierge at some of the 5 stars hôtels in Pudong to... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Claudefrmtl Thank you very much for your wonderful feedback. We were thrilled to learn that our hosts were successful in arranging that unforgettable dining experience for you. Looking forward to welcoming you back in the near future. Best regards, Robert More 

Prato, Italia
Top Contributor
265 reviews 265 reviews
54 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I keep returning to this fantastic place. Nice atmosphere, nice people, wonderfull service, superb rooms. Despite times they managed to keep on top and not deteriorating as often happend in china. Special mention to Amy that Always make meke feel "at home"

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Maurizio S Thank you very much for taking the time to share such encouraging feedback with us. We were especially thrilled to read your compliments for Amy. We highly appreciate your wonderful support and are certainly looking forward to welcoming you back to your “Best Friend’s Home” in Shanghai in the near future. Best regards Robert More 

London, United Kingdom
Top Contributor
50 reviews 50 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellently located, this is a great property, large and spacious without feeling big. Lounge is very welcoming, as is the reception area and all other common spaces. The rooms are large and modern, I was lucky to have booked a corner room which I utterly recommend. Great bathroom and overall comfort. Was sorry to leave!

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear PeddersUK, Thank you for very much for sharing such postive and wonderful feedback! Your compliments and observations are highly appreciated. We sincerely look forward to welcoming you back in the near future. Best regards, Robert More 

Northern Virginia
Top Contributor
56 reviews 56 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

- very modern & high tech hotel (all controls in room through iPad mini!) - room was very comfortable - breakfast & service was great - staff very friendly - in the XianTianDi area, lots of bars & restaurants around, very hip

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear VC397, Thank you for taking your time and sharing your Andaz expereince with us. Your compliments are highly appreicated and we are all very thrilled to receive such positive feedback. Once again, thank you and we look forward to welcoming you back in the near future. Best regards, Robert More 

Vienna, Austria
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

was just for one night in Shanghai and as the meeting was just oposite the Andaz Hotel got booked in this nice Hotel. The Hotel seems to be brand new, service, personal attention and everything is at is best, top of the range. All 'standards' you could ask nowadays are given, free quick WiFi in the room, attentive service, modern... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Jo_Chen_Lah, Thank you for taking your time and sharing your Andaz expereience with us. We appreicate your detailed observations and glad that you have enjoyed your stay. Other than the mini iPad control, the traditional control panel is also available next to the bed side. We understand that not all guests are technology savvy, so we keep other hotel... More 

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