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Andaz Xintiandi Shanghai

4.5 of 5 No.88 Songshan Road, Shanghai 200020, China
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Certificate of Excellence 2014
Andaz Xintiandi Shanghai
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Andaz Xintiandi Shanghai
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252 reviews from our community

Traveler rating
    159
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    11
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    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A trendy hotel with great location situated in Xintiandi. We enjoyed the convenience of eating and drinking in the Xintiandi across the street. Though the bathroom design is a bit too unique for me - with a tub that changes color and separate rain shower. The room also comes with mood lightening and ipad room controls. Good for people seeking... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This Andaz, like other properties under this Hyatt brand, is a contemporary boutique-style hotel in a great location. Across the street from Xintiandi, the location is fantastic. Because of my Hyatt Diamond status, I requested and was upgraded to a suite, which also made for a great stay. I highly commend the hotel (and the China government) for having a... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear markdolph, Thank you for sharing your Andaz experience with us. We are delighted to hear your feedback. We will be more than happy to assist you with internet service. Please contact our Hosts next time. Your comments regarding the service is much appreciated. We will definitely share with all concerned departments, and focus more on training our associates to... More 

1 review
5 of 5 stars Reviewed 1 week ago

... And a big part of that was because of the OUTSTANDING customer service we (my wife and I) experienced at the ANDAZ Xintiandi in Shanghai. Every employee we interacted with did their utmost to make our first ever visit to China a tremendous one! Not to mention that the property itself is beautiful and very well located. If we... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Eric D, Thank you very much for taking your time to share your Andaz experience with us. We are thrilled to hear such positive feedback, and our Hosts will always be here to make you feel like home. We certainly look forward to welcoming you back in the near future. Thank you and Happy Holidays. Robert More 

Hyderabad
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

A most unusual architectural style facade greets the guest as he approaches the Hotel. It is like a large beehive , painted in white , and yet pleasing to the eye. The reception is also most unusual. No long tables with lines of staff standing. Its just two people facing each other with laptops. You are checked in in minutes.... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear spatwari, Thank you for sharing your Andaz experience with us. We are extremely thrilled to hear such wonderful feedback. Andaz is a unique brand and it’s all about innovation and creativity. We are glad that you enjoyed the mini Ipad and proud to be one of the first hotels to launch this feature. There will be more exciting things... More 

San Carlos, California
Contributor
13 reviews 13 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel frequently for business travel, and recently I visited with my wife. This experience confirmed for me that this hotel is ideal for both business travelers and tourists. We enjoyed the convenience of eating and shopping in the Xintiandi enclave across the street, as well as easy trips to People's Park (walking distance), other parts of... More 

Was this review helpful? Yes 1
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear KitandLari Thank you for sharing your Andaz experience with us. We are very much thrilled to read your review. First of all, we are happy to learn that you were well taken care of but also and most importantly, that you could find the engagement ring. It is so exciting and encouraging to learn that you enjoyed our service... More 

Portland, Oregon
Top Contributor
237 reviews 237 reviews
104 hotel reviews
774 helpful votes 774 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just stayed at this property for one night. The location is fantastic, very cool vibe, pleasant and professional staff. The bathroom is unique with a tub that changes color and separate rain shower, high quality toiletries. There is a very nice gym with high quality locker room and lovely pool, well heated and perfect for laps. The breakfast buffet was... More 

Was this review helpful? Yes 3
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear MonkeyGreen, Thank you very much for your time and effort to share your experience. It is great to learn that you enjoyed our facilities like the bathroom and the gym. Also It is very encouraging to read that our staff made you feel very welcome. On the other hand, I would like to apologize for the AC failure. Allow... More 

New York City, New York
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location at Xintiandi and near the metro which allows easy access to the city. Hyatt quality but with a difference ... this hotel is trying to be so hip and it makes it fun and different from other higher end business hotels. The rooms, which are a good size for Shanghai, come with mood... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear chuckm2003, Thank you for taking your time and sharing your Andaz experience with us. It is exciting and encouraging reading such positive feedback from a well-travelled guest like yourself. We are delighted to hear you enjoyed our Fitness Center and Evening Happy Hour in Andaz Lounge. Trust there will be more to come in the future to make Andaz... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

First time at this hotel, and it was Excellent!! the service, was great. The rooms are spacious. But most importantly, the location is perfect. It is within walking distance to the Xintiandi shops and restaurants. I would Highly recommend this hotel.

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Suzie B, Thank you for taking you time and sharing your 1st Andaz experience with us. Andaz means Personal Style and it’s a very unique brand. We are thrilled to hear such positive feedback and glad that you have enjoyed your stay with us. Sincerely look forward to welcoming you back in the near future. We love your “Andaz”.... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've now stayed at the Andaz Xintiandi several times and really like it here. It has much more character than the typical Hyatt stay, and the touches like electronic drapes, iPad Mini controls for everything in the room, and free snacks and soft drinks are nice. The staff has been very helpful, especially Juliette Hochloff, the Front Office Manager. The... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Glenn956, Thank you for taking your time and sharing such positive feedback with us. Juliette is extremely thrilled to hear your compliments and we are so proud of her. We are delighted to be your home away from home here in Shanghai and certainly look forward to welcoming you back in the near future. Robert More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014 via mobile

Staying in Andaz Xintiandi has been great experience, I'm very thankful of all the staff especially Mr Robert Hamer and Mr Jed Jian, they both made my stay wonderful, they took care of every single detail, the were very approachable and the greatest is that they assisted me extremely quickly, I got sick during my stay and they arranged everything... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Mr. Chady J, Thank you very much for your kind message and compliments following your recent stay at Andaz Xintiandi, Shanghai. It was indeed our pleasure to have you stay with us and we are all so pleased you recovered very quickly. We look forward to welcoming you back to your “home away from home” in Shanghai in the... More 

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Additional Information about Andaz Xintiandi Shanghai

Address: No.88 Songshan Road, Shanghai 200020, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
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Hotel Style:
#12 Spa Hotel in Shanghai
#14 Romantic Hotel in Shanghai
#18 Luxury Hotel in Shanghai
#22 Business Hotel in Shanghai
#30 Family Hotel in Shanghai
#325 Best Value Hotel in Shanghai

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