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Andaz Xintiandi Shanghai

#14 of 3,989 Hotels in Shanghai
Certificate of Excellence
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No.88 Songshan Road, Shanghai 200020, China
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1 room 1 guest
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Andaz Xintiandi Shanghai
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369 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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    (103)
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    (123)
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    (75)
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    (68)
All months
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After staying in other hotels around.. I felt Andaz was a let down. The decor in the room is flashier. They have tons of freebies for guests. But the service could definitely improve. Apart from the fact that it belongs to Hyatt chain.. Not much to brag about.

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Singapore
Level Contributor
68 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here over a weekend in August and managed to snag excellent rates due to the summer promotion that the hotel was running. We had originally requested for a room on a high floor but somehow ended up on the lowest floor (6th floor). The room was high tech; all sorts of fancy switches to control the lighting, curtains... More 

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Hong Kong
5 of 5 stars Reviewed 5 days ago NEW

Excellent boutique hotel. Modern with exceptional and friendly staff. Part of Hyatt so well managed too. Bar is expensive but then again Shanghai is not inexpensive either. Great beds. No real business centre of that's what you need but catering to the business crowd. Real mix of local and international guests.

Review collected in partnership with Andaz

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Singapore, Singapore
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

There are good and bad aspects of this Andaz property. Firstly the good: Location in the heart of Xintiandi is great. Rooms are generally spacious. Decor is modern and quite comfortable. The front office reception manager and the chief hostess at the restaurant are great and very responsive. Now the not-so-good: Arrival greeting at the airport was screwed up. The... More 

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Boca Raton, Florida
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our favorite hotel of our 3 week trip in China! It's very modern, but comfortable and cozy. I think I almost spent too much time in the room and didn't enjoy Shanghai as much as I should have because I was just too comfortable to get out of bed early! The air conditioning worked great, which was wonderful... More 

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Hong Kong, China
Level Contributor
183 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in this Hyatt property for 3 nights in mid August. Thanks for upgrading me to a better corner room, 1726, because of my Diamond membership. My feeling about the hotel and its services & facilities is that it is between Park Hyatt and Grand Hyatt/Hilton on the Bund. I also feel that the Staff tries their best to... More 

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Hong Kong, Hong Kong
1 review
4 of 5 stars Reviewed 1 week ago

Andaz located at one of the best scenic place in the heart of shanghai with extreme convenient, trendy and avant garde design, decent room size and enough facilities like spam pool, gym etc. Yet the price is very reasonable. The only drawback is the gym, if you are a serious gym lover it is little fall behind. Other then the... More 

Review collected in partnership with Andaz

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Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice hotel, comfortable environment. Love the complimentary non alcoholic drinks and food. Swimming pool is nice and seemingly clean. Staff are all polite and attentive to your needs. Appreciate the use of iPad for controlling the lighting, curtains and TV. However, slight unpleasant smell persists in the hotel rooms, and the lighting in the rooms is too dim.

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Gretl L, Thank you for your kind compliments. We are glad you liked our Andaz Room; we take much pride in our design and functionality. We have an iPad based digitally controlled guestroom solution that allows you to control any part of your room with the tap of a finger. Our Andaz team has done a great job maintaining... More 

Wichita, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent Hyatt hotel in Xintiandi area, best value. I'm a business traveller who appreciates a fast check-in&out process, room upgrade options ( I'm a Hyatt Diamond) , perks like all non-alcoholic beverages free all the time -fridge full of options 24/7 at the hotel lobby- and a nice contemporary decoration with a good smell =) . I have been staying... More 

Review collected in partnership with Andaz

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Boulogne-Billancourt, France
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

I spent three days at the hotel. The room are beautiful and so peace full. The decoration is really great and the bathroom are very large and have bath and shower. The Internet connection was great and the people so willing help. To make a long story short if I go back to Shanghai again for business or pleasure this... More 

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AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear GadSalomom, Thank you for your kind compliments. We are glad you liked our Andaz Room; we take much pride in our design and functionality. Our LED lights on the ceiling and in the bathroom can be adjusted to different colors to suit your mood. We have an iPad based digitally controlled guestroom solution that allows you to control any... More 

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Staying in Xintiandi

Neighborhood Profile
Xintiandi
The refurbishment of a block of old shikumen into a carless entertainment center called Xintiandi, filled with restaurants, shops and bars, turned this area below South Huangpi Road into one of Shanghai’s most fashionable areas. Luxe condos house people who can afford the high-end brands that fill the malls and shops along Madang Road. The pleasant Taipinghu Park provides the area with green space and is also home to Shanghai Fashion Week twice a year. It’s not all glitter and glamour, though, as the rise of Danshui Road has given the Xintiandi area a shot of toned-down character. Small bars and cafes, mostly owned by locals, have people hanging out in a formerly quiet, unassuming part of the neighborhood.
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