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Andaz Xintiandi Shanghai

#18 of 3,960 Hotels in Shanghai
Certificate of Excellence
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No.88 Songshan Road, Shanghai 200020, China
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Andaz Xintiandi Shanghai
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Andaz Xintiandi Shanghai
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267 reviews from our community

Traveler rating
    169
    77
    12
    7
    2
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20
38
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136
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (267)
  • Mar-May only
    (60)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (68)
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Beijing, China
Top Contributor
112 reviews 112 reviews
53 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is nicely located in a central area of Shanghai. Check-in and check-out process was quick and efficient. The room, although not big, was very comfortable. Great sport facility (gym and the swimming pool is one of the coolest I have ever seen!). Excellent service

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Edoardo, Thank you for taking your time and sharing your Andaz expereience. We are thrilled to receive such postive feedback and extremely grateful for your support. We certainly look forward to welcoming you back in the near future and wishing you a Happy Chinese New Year Best regards, Robert More 

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best I ever stayed. The room is incredible. Everything controlled with an ipad. Led lighted bathtub... toilet with showers. very good service. Location is convenient. Lots of shops and restaurants.

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear hguitjens, Thank you for taking your time and sharing your Andaz experience with us. We appreciate your compliments and are thrilled to hear that you enjoyed the technology we provide to enhance our guest experience. On behalf of the entire Andaz team, we wish you a Happy Chinese New Year and we look forward to welcoming you back soon... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Like the other Andaz hotels I stayed at, this Shanghai property was excellent. It's modern, clean, hip, with sorta local style decor. The rock shower is awesome and the views of the city are great. Drawbacks are that the front desk wasn't all that helpful with my travel to Beijing and stay at the Grand Hyatt, even though they are... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear kuor2010, Thank you for taking your time and sharing your Andaz experience with us. We appreciate your compliments and regret to hear that our associates were not helpful enough at the Front Desk. Please accept our most sincere apology. Rest assured that we have shared your feedback with our Front Office team to be more proactive and more customer... More 

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

As a Hyatt Diamond member and frequent visitor to China this hotel is a great experience. Great location. The great staff makes the difference. Nice lobby and great happy hour. Hotel also has a nice gym and spa. Enjoy!

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Scott C, Thank you very much for taken the time to share encouraging feedback with us. We were especially thrilled that you were well taken care of by our associates. We highly appreciate your wonderful support for Hyatt and we are looking forward to welcoming you back in the near future. Wishing you a very Happy Chinese New Year... More 

Half Moon Bay, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I've been visiting Shanghai for many years and have grown to stay at only one hotel - Andaz. Andaz is a very well-kept place with very nice rooms, incredible views, and some of the most accommodating, friendly staff I have met while traveling. The hotel is located in a primo area (Xintiandi, Shanghai) in the immediate vicinity of many fine... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Matt E, Thank you for sharing your Andaz experience with us. We are extremely thrilled to hear such wonderful feedback. Our Hosts will always be here to make you feel like home. We certainly look forward to welcoming you back in the near future. Wishing you a very Happy Chinese New Year of the Sheep! Best regards, Robert More 

Sydney, Australia
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the informal check in...artwork dotted around the hotel...to super-comfortable beds...and shopaholic location...this hotel works - particularly if you travel a lot for business and are fed up with identi-kit hotels. Would definitely stay again.

Was this review helpful? Yes 1
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Fiona D, Thank you for taking your time and sharing your experience with us. Andaz means Personal Style and it's a very unique brand. We are happy to learn that you enjoyed the concept as well as our surroundings. Sincerely looking forward to welcoming you back in the near future. Wishing you a very Happy Chinese New Year of... More 

Sydney, Australia
Top Contributor
123 reviews 123 reviews
122 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in both an entry level room and an XL King - the XL King in particular was outstanding, with great views of Xintiandi and a cool retro Japanese sci-fi movie feel. I loved the illuminated bathtub, washbasins and swimming pool, and the XUAN bar was good value. I didn't love the construction work, which made the lounge almost... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear neilsonparc, Thank you for taking your time and sharing your experience with us. We are especially happy to learn that you enjoyed the room and the view to Xintiandi. On the other hand, please accept our apologies for the inconveniences caused by the construction. We actually redesigned our second floor in which we now have a Japanese restaurant '88... More 

2 reviews
5 of 5 stars Reviewed January 13, 2015

I stayed at the Andaz in October for a business trip for 5 nights. It is a stunning hotel with large rooms, ipad automated curtains, lights and toilet. This is one of the best hotels I have stayed at and would highly recommend it to anyone. The location Xintiandi is very trendy and convenient to bars. The breakfast buffet had... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear 777denisel, Thank you very much for taken the time to share your experience with us. It is great to learn that you truly enjoyed the concept of Andaz. We are also very happy that you had the chance to explore our mini iPad in the rooms. Once again thank you for your review and we are looking forward to... More 

Herzogenaurach, Germany
Top Contributor
108 reviews 108 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 12, 2015

I've just spent 3 days in the Xintiandi in Shanghai, and it is very difficult to find fault with the hotel at all. Check-In was painless and very 'informal', cup of coffee or tea on arrival was very much appreciated. The room itself was great, very spacious, nice bed, ample storage space, and fast wifi connection. The bathroom was something... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Brades1966, Thank you for sharing your Andaz experience with us. We are delighted to hear your feedback and we are more than happy that you enjoyed the special Andaz features from welcome drink, happy hour, room facilities to our neighbourhood. Great to learn, that you had such a wonderful stay with us. We look forward to welcoming you back... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

I very much enjoyed my stay here in mid December. The staff are all friendly and after busy days, the hotel has a most welcoming atmosphere. I mislaid a book in the cafe and it was held for me. Its location is fab as it is across the street from the French Quarter and famous Xintiandi, a wonderful open air... More 

Was this review helpful? Yes
AndazXintiandi, General Manager at Andaz Xintiandi Shanghai, responded to this review

Dear Mgn12, Thank you for taking your time and sharing such amazing feedback about our associates. Andaz means Personal Style and it's a very unique brand. We are happy to learn that you enjoyed the concept and that you had time to explore our exciting surroundings like the French Concession. Looking forward to welcoming you back in the new future.... More 

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Additional Information about Andaz Xintiandi Shanghai

Address: No.88 Songshan Road, Shanghai 200020, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Andaz Xintiandi Shanghai 4.5*
Number of rooms: 307
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Hotel Style:
#10 Spa Hotel in Shanghai
#16 Luxury Hotel in Shanghai
#18 Romantic Hotel in Shanghai
#19 Business Hotel in Shanghai
#27 Family Hotel in Shanghai
#312 Best Value Hotel in Shanghai

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