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All 3,560 Shanghai hotels

Crowne Plaza Shanghai Harbour City

4.5 of 5 Hotel   |   No.1 Nandao Road, Harbour City, Pudong New Area, Shanghai 201306, China
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Crowne Plaza Shanghai Harbour City
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Ranked #172 of 3,560 hotels in Shanghai
A recent review
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37 people have reviewed this hotel

Traveler rating
    8
    23
    5
    1
    0
See reviews for
4
2
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Shanghai, China
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 10, 2014

Went there with family in March last year while the weather was still quite cold. And it was so remote that it takes almost to hours to travel from downtown Shanghai even by toll way with minimum traffic. So there weren't many guests at all, which is actually a very good thing for my family. The compound is massive but... More

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olive x, marketing and communication coordinator at Crowne Plaza Shanghai Harbour City, responded to this review

Thanks for choosing Crowne Plaza Shanghai Harbour City. We greatly appreciate you taking the time to leave the comments, your comments are very important to us. The feedback we receive enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome... More

Vancouver, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2014

I was there because of a small conference my client hosted; and I have to say, this is a very unique property in Shanghai, it is located in the north east of Shanghai, minutes from Yangshan Port. I was quit amazed to see such a beautiful place in Shanghai; and since it is such a remote place in Shanghai, you... More

Was this review helpful? Yes 1
olive x, marketing and communication coordinator at Crowne Plaza Shanghai Harbour City at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Albert , thank you to choose Crowne Plaza Shanghai Harbour City and to leave your comments here! We are expecting your next stay! More

Singapore, Singapore
Contributor
18 reviews 18 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 28, 2013

Good to be away from hurstle in Shanghai CBD! Weather was perfect and had a nice drive to the property. It is a big hotel and still quite new. It is a must stay hotel at least once if you live in Shanghai for a weekend or escape to outside the city area. Ambience of lobby was like a local... More

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olive x, marketing and communication coordinator at Crowne Plaza Shanghai Harbour City, responded to this review

Dear guest, Thank you for taking your time to share your feedback. We are very sorry that you experienced inconvience during check in, please accept our sincere apology and we would like to assure you that we have communicated your feedback with the concerned department. We will strengthen the staff training to improve our service standard.Thank you once again for... More

Munich
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 3, 2013 via mobile

This is a great 5 star hotel. Pretty new, with good meeting center and very nice rooms. It has a nice indoor pool and wil have in the future a sailing harbor. Big disadvantage: very far away from city! Ordinary taxi needs 2 hours in advance booking. Surrounding is a in the making ghost-town. Staff okay, restaurant more on the... More

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Shimla, India
Contributor
19 reviews 19 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 20, 2013

Location: nice and quiete Food: stale bread and croissants in the morning, watery and soppy soups in the evening; beef burger needed 45min to be on the table, then it comes along with cold and uncooked fries Service: awful, awful, awful. In the Restaurant as well as at the pool side, receiption desk and fitness room. Everywhere quite limited people.... More

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olive x, marketing communications coordinator at Crowne Plaza Shanghai Harbour City, responded to this review

Dear madmadz_sh, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Harbour City. We would like to take this opportunity to apologize for any inconvenience our service may have caused you.We have forward your comment to related department and they will strengthen the training.Hoped you could feel our progress in... More

San Diego, California
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 21, 2013

The room, the view, was amazing and wonderful. The hotel is like a garden located at the new harbor city and I believe it was the top hotel in this area. The staff was not so high level as the hotel, the check in staff was good but the check out staff was bad.. Booking through the IHG website may... More

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Shanghai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed April 29, 2013 via mobile

This is the worst Crowne Plaza I have ever stayed. The appearance is really amazing, looks like five petal flower on a small island. The lobby layout is not good, when I got into the lobby, it's not easy for me to find the front desk. My room is junior suite, yes, the balcony is nice with lake view. The... More

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istanbul
Top Contributor
64 reviews 64 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 22, 2013

The design of the hotel is amazing, rooms are good size, and mine had a very nice view of the lake. The balcony had a nice circular chair to rest, pity that it was stormy during the time I was there. The food was not that good at the breakfast and the lunch and dinner.

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shanghai, China
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 30, 2013

I stayed a night at the Crowne Plaza Harbour City for a conference and quite enjoyed my brief stay. The food at the restaurant was very good and the organization of rooms, activities was very well taken care of. I did not have much interaction with the staff and the brief contact with them, they appeared friendly and helpful. My... More

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tehran
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2012

beautiful lobby ,fast reception,clean and luxury rooms , .it has nice location near supermarket and fast food .the breakfast was nice with good view to garden . staff was nice and helpful.housekeeping was very good.

Was this review helpful? Yes 1

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Additional Information about Crowne Plaza Shanghai Harbour City

Address: No.1 Nandao Road, Harbour City, Pudong New Area, Shanghai 201306, China
Phone Number:
Location: China > Shanghai
Hotel Style:
Ranked #172 of 3,560 hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Shanghai Harbour City 4.5*
Official Description (provided by the hotel):
Crowne Plaza Shanghai Harbour City is surrounded by the beautiful Dishuihu Lake. The hotel owns more than 80,000 sq. m. of the green area and is just close to a yacht club. ... more   less 
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