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Crowne Plaza Shanghai Harbour City

#158 of 3,987 Hotels in Shanghai
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No.1 Nandao Road, Harbour City, Pudong New Area, Shanghai 201306, China
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1 room 1 guest
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

-pools are closed between 12-15:00 :o i cant believe it.. we missed the best time for sun tan -restaurant is bad, service is very slow -breakfast is very chinese,food is not fresh, almost expired , even there was no cups for tea, we waited 5 min for the cup -staff is rude -rooms are very small -very expensive regarding hotel... More 

Was this review helpful? Yes
DSHCP, General Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Ufukv, Thank you for your review of your recent stay at Crowne Plaza Shanghai Harbour City. We apologize for the inconvenience that has caused you during your stay. Your valuable comments have been looked into and we have adjusted the outdoor swimming pool operating time from 9am to 7pm during summer time. We will also conduct regular check on... More 

Penang, Malaysia
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in a regular room without balcony. The room window overlook the lake and had a very nice view. What I like more about the room was the window and design. The room feels trendy and futuristic. Overall i had a pleasant experience in my 4 days stay. First of all, the room and sheets were clean. The bed... More 

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DSHCP, General Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear KewLAng, Greetings from Crowne Plaza Shanghai Harbour City! Thank you for sharing your feedback on your stays. We're pleased to hear that you feel relaxing and comfortable during these 4 days with us, and feel really proud to read such a review full of praise regarding room design, facilities, and breakfast. Thank you again for staying with us and... More 

Guwahati, India
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This has to be one of the finest asian 5 star properties i've resided in! the entire hotel is based on the design of a dock and pier and the room design and structure just goes to show it. The room sizes are huge with a spectacular view of the lake. The front desk is very helpful and service is... More 

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Juba, South Sudan
Level Contributor
25 reviews
14 hotel reviews
4 of 5 stars Reviewed June 30, 2015 via mobile

This hotel is close to Pudong Airport but very far from the city centre and the Bund which is the main tourist area. The hotel rooms are very spacious, with a balcony which was nice to sit and relax. The lobby bar is just adequate and quite expensive, with little alternatives available without a long taxi ride. Breakfast was excellent... More 

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DSHCP, General Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Geoff, Thank you very much for your valuable time in giving us your feedback here. It was great knowing you have enjoyed your stay at Crowne Plaza Shanghai Harbour City and thank you for your comments on the lobby bar which we are looking into it. We always aim to further improve our service to ensure you and other... More 

Gdansk, Poland
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 19, 2015

Excellent architecture with a very good and friendly service. Strange location of the hotel which is rather far from the city and very far from the Shanghai (ca. 80 km). If you visit this hotel for particular event such as conference it is ok to stay there but if you wish to spend few days with your family or friends... More 

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Shanghai
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 19, 2015

It is quite far from downtown, about 45 minutes' drive from Inner Circle, Pudong. But the view from the hotel is quite good as it's just on the waterfront of Dishui Lake. So I suppose the hotel is identified as a vocation hotel rather than a business one. During the Labour Day holiday, we, 3 families with kids, stayed 1... More 

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DSHCP, 总经理 at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Tan Q, Thank you for choosing Crowne Plaza Shanghai Harbour City to spend your holidays and it is a great honor to have your valuable feedback on Tripadvisor. We apologize for the inconvenience that has caused you and the unavailability when you choose to dine in our restaurants and thank you for bringing this to our attention. We have... More 

Doncaster, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

I have stayed here for two weeks on business and will be back soon. The hotel is stunning however it is a little remote if you are here to see the sights, one hour to downtown! It was ideal for my colleagues and myself though as it is only ten minutes from work. The history is great for breakfast and... More 

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Phoebe_Lao, General Manager at Crowne Plaza Shanghai Harbour City, responded to this review

Dear �P�Յ�� B, Thank you for your patronage of the Crowne Plaza Shanghai Harbor City and thank you very much for your comments on the Tripadvisor. We are glad to learn that you have enjoyed 2 weeks stay with us. Our team here are very encouraged with your compliments especially our Chinese and Western Chef because you were fond of... More 

Tasmania, Australia
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 3, 2015

This is a very modern Hotel and the rooms are well appointed and have almost every amenity needed. It is located some distance from the City Centre but is well placed if you have things to do in the immediate area. About 35 minutes by car to Pudong Airport. The staff are obliging although not all converse well in English.... More 

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Edinburgh, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 28, 2015

Went here for a conference which it was great for. Nicely designed but quality was poor. The aircon/heating control was all over the place. My room was okay a bit cold, neighbour's was steaming, others freezing. Size and facilities in the room were great.

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Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

Stayed for 3 days in all for leisure. Never mind the walk to the Metro, the environment is nice, room is good, staff are efficient and responsive. The room is spacious & well - equipped, the bathroom well -designed, and the lighting is bright.

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