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All 3,844 Shanghai hotels

Crowne Plaza Shanghai Harbour City

4.5 of 5 Hotel   |   No.1 Nandao Road, Harbour City, Pudong New Area, Shanghai 201306, China
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Ranked #149 of 3,844 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 20, 2014
Sam L Shanghai, China
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44 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed June 20, 2014

As IHG Platinum Card members we stayed at this hotel, I felt after the arrival of the following: (1) The location of this hotel is really far away, by car from Shanghai Railway Station to the hotel more than two hours. (2) Lake View Room with balcony, it's small & depressed. (3) the price is acceptable, but the dinner restaurant... More

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Management response:

Dear Sam, Thank you so much for your review of your recent stay at our hotel. We apologize that we have not met your expectation in the room and food. As the only island hotel in Shanghai, our hotel is sitting on the South Island of the scenic Dishui Lake. There you can find beauty and stillness, free from noise... More

Wylie TX
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

I have stayed at this hotel twice, for over two weeks each stay. The hotel is beautiful to the eye, and the rooms are large and very comfortable. The rooms I had also had a large balcony overlooking the harbor/lake with a nice chair to relax. The staff is wonderful, most speak at least a little english. The restaurants on... More

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Phoebe_Lao, Marketing Communication Clerk at Crowne Plaza Shanghai Harbour City, responded to this review

Dear ribmasterrich, Thank you very much for your valuable feedback regarding your stays at Crowne Plaza Shanghai Harbour City. We are delighted to read that you enjoyed your stays here. We are expecting the next opportunity we may service you in the near future.^_^ More

Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 22, 2014

A beautiful place to escape the hustle and bustle of Shanghai. Serene, quiet, lovely sunsets, great rooms with large balconies, lovely property to stroll around and enjoy the scenery.......highly recommended.

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Shanghai, China
Contributor
18 reviews 18 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 10, 2014

Went there with family in March last year while the weather was still quite cold. And it was so remote that it takes almost to hours to travel from downtown Shanghai even by toll way with minimum traffic. So there weren't many guests at all, which is actually a very good thing for my family. The compound is massive but... More

Was this review helpful? Yes 1
olive x, marketing and communication coordinator at Crowne Plaza Shanghai Harbour City, responded to this review

Thanks for choosing Crowne Plaza Shanghai Harbour City. We greatly appreciate you taking the time to leave the comments, your comments are very important to us. The feedback we receive enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome... More

Vancouver, British Columbia, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 8, 2014

I was there because of a small conference my client hosted; and I have to say, this is a very unique property in Shanghai, it is located in the north east of Shanghai, minutes from Yangshan Port. I was quit amazed to see such a beautiful place in Shanghai; and since it is such a remote place in Shanghai, you... More

Was this review helpful? Yes 1
olive x, marketing and communication coordinator at Crowne Plaza Shanghai Harbour City at Crowne Plaza Shanghai Harbour City, responded to this review

Dear Albert , thank you to choose Crowne Plaza Shanghai Harbour City and to leave your comments here! We are expecting your next stay! More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 28, 2013

Good to be away from hurstle in Shanghai CBD! Weather was perfect and had a nice drive to the property. It is a big hotel and still quite new. It is a must stay hotel at least once if you live in Shanghai for a weekend or escape to outside the city area. Ambience of lobby was like a local... More

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olive x, marketing and communication coordinator at Crowne Plaza Shanghai Harbour City, responded to this review

Dear guest, Thank you for taking your time to share your feedback. We are very sorry that you experienced inconvience during check in, please accept our sincere apology and we would like to assure you that we have communicated your feedback with the concerned department. We will strengthen the staff training to improve our service standard.Thank you once again for... More

Munich
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2013 via mobile

This is a great 5 star hotel. Pretty new, with good meeting center and very nice rooms. It has a nice indoor pool and wil have in the future a sailing harbor. Big disadvantage: very far away from city! Ordinary taxi needs 2 hours in advance booking. Surrounding is a in the making ghost-town. Staff okay, restaurant more on the... More

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Shimla, India
Contributor
20 reviews 20 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 20, 2013

Location: nice and quiete Food: stale bread and croissants in the morning, watery and soppy soups in the evening; beef burger needed 45min to be on the table, then it comes along with cold and uncooked fries Service: awful, awful, awful. In the Restaurant as well as at the pool side, receiption desk and fitness room. Everywhere quite limited people.... More

Was this review helpful? Yes 5
olive x, marketing communications coordinator at Crowne Plaza Shanghai Harbour City, responded to this review

Dear madmadz_sh, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Harbour City. We would like to take this opportunity to apologize for any inconvenience our service may have caused you.We have forward your comment to related department and they will strengthen the training.Hoped you could feel our progress in... More

San Diego, California
Top Contributor
57 reviews 57 reviews
53 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 21, 2013

The room, the view, was amazing and wonderful. The hotel is like a garden located at the new harbor city and I believe it was the top hotel in this area. The staff was not so high level as the hotel, the check in staff was good but the check out staff was bad.. Booking through the IHG website may... More

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Shanghai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2013 via mobile

This is the worst Crowne Plaza I have ever stayed. The appearance is really amazing, looks like five petal flower on a small island. The lobby layout is not good, when I got into the lobby, it's not easy for me to find the front desk. My room is junior suite, yes, the balcony is nice with lake view. The... More

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Additional Information about Crowne Plaza Shanghai Harbour City

Address: No.1 Nandao Road, Harbour City, Pudong New Area, Shanghai 201306, China
Phone Number:
Location: China > Shanghai Region > Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Shanghai Harbour City 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#125 Luxury Hotel in Shanghai #266 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
As the first and the only island hotel in Shanghai, Crowne Plaza Shanghai Harbour City is sitting on the South Island of the scenic Dishui Lake, Harbour City, Pudong, Shanghai. Designed by ATKINS which is the design house for the famous BurjAl-Arab, Crowne Plaza Shanghai Harbour City is stylish and elegant, looking just like a flower blooming in the water. The hotel presents 330 luxurious and contemporary designed guest rooms most of which are with balcony that offering a graceful view of Dishui Lake. Besides, you can choose our Crowne Plaza Club located in Area C which features a series of rooms and suites with prestigious amenities and butler services. Here, you can take a culinary adventure at any of our restaurants or to be served in-room. Café Bistro offers all day dinning of international cuisine. You could enjoy the best of Eastern and Western tastes delivering from our unique open kitchen. No matter you choose to dine indoors or alfresco, Café Bistro will be a great place to meet up with friends and business partners. Chinese Dragon Restaurant serves an exquisite selection of Cantonese delicacies, Sichuan cuisine and Shanghainese specialties. Sitting by the beautiful Dishui Lake, the restaurant has spacious main hall and 8 luxurious private rooms for more intimate dining. Alps Haus is a cozy beerhouse where you can try our very special house-brew beer to leave a busy day behind. Together with a wide selection of fine wines and signature cocktails, the bar is definitely the ideal venue for your sunset hour drinks and evening soirees.Meanwhile, Crowne Plaza Shanghai Harbour City has a comprehensive range of meeting and event facilities, including a 1050 sqm pillar-free grand ballroom and 9 separate inspiriting function rooms each providing modern audio-visual systems, portable stage, broadband internet access and LCD projectors. Whether we are planning a wedding, a business conference or a board meeting, our Crowne Meeting Team is ready to serve as your dedicated meetings specialist, providing a convenient single-point-of-contact to handle all your event requirements.An array of leisure facilities and services are available to help your stay with us more enjoyable. You could lounge in indoor and outdoor swimming pools, unwind in soothing SPA or hit a gym in our state-of-the-art fitness center. Apart from the hotel interior which is build to meet with the most challenging business and meeting requirements, the exterior of the hotel has been designed to provide a tranquil retreat from the cacophony of urban life. 50,000 square meters of green fields and wonderful lakeside terraces will definitely leave you relaxed and recharged for the next working day. ... more   less 
Number of rooms
330

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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