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Marriott Hotel Shanghai Luwan

#77 of 3,989 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
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No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
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Marriott Hotel Shanghai Luwan
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146 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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3
8
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92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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    (146)
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    (35)
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Taipei, Taiwan
Level Contributor
114 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed July 21, 2015

Pros: good gym, good breakfast, comfy bed, big bathroom. Cons: staff is not very helpful. there is garbage under my bed after the room is cleaned up. far from subway. no luggage rack in room. There're some restaurants and cafes near by, and a convenient store around. I booked my room on Ctrip and somehow I don't have free WiFi,... More 

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Mr. Brain Chiu, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai, and thank you for your feedback provided. Thank you for complimenting the hotel on its gym, breakfast, bed and size of bathroom. My team and I are here to provide each of our guest with our best possible services, I... More 

Kuwait
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2015

It was a business trip coupled with the Shanghai Motor Show in April 2015.The rooms were big and clean. May be because of the motor show and other business shows that was happening, the hotel was very busy and packed. Check- in time was a little longer. The restaurants were good and the food was nice. Had a comfortable stay... More 

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay in general with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing... More 

Greater Adelaide, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2015

Beautiful hotel, The rooms were very large and the beds very comfortable. The staff were so friendly and helpful. Only downfall was the location, it was slightly out of the way from everything, probably wouldn't recommend for a vacation but would be perfect for a business trip.

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to provide us withyour feedback of your stay here a our hotel . We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with... More 

Lakewood Ranch, Florida
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 13, 2015

This was a business trip and as soon as we walked into this hotel we were impressed. This is a solid 4-star all the way. The restaurants are top notch as are the rest of the facilities. The employees are fantastic as well. The one negative is this location is very secluded, however I would gladly return to this hotel

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to provide us withyour feedback of your stay here a our hotel . We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with... More 

Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 28, 2015

We had our companies regional meeting in the hotel and the facilities, staff and food was great- I can for sure recommend the place. The rooms are also great and I had a nice view over the river from mine. Don't expect all the staff to understand English, but the try really hard to understand and help you.

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback on your recent stay here at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you... More 

Boston, Massachusetts
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 22, 2015

The hotel was in a good location in Shanghai for work and fairly painless to get to from Pudong Airport. The concierge lounge breakfast was very good. The only problem with a hotel that caters to visitors from outside of Shanghai is the climate control was not great given that Shanghai gets pretty humid and warm in summer. Both the... More 

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Clarksdv2, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai, and thank you for providing us with your valued feedback. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced a problem and I would... More 

Conover, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 11, 2015

This is a nice and relatively new Marriott conveniently located to the Expo / Convention center area, in between both airports and not far from Xintiandi and French concession. Rooms are nice (no China smell) and service is great. My only suggestion is to improve the internet speed as it CRAWLS....very frustrating to not be able to download a single... More 

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear hmonty, Thank you for taking the time to provide us with your feedback on your stay experience here at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was in general very enjoyable. I have noticed form your feedback that you did experience some problems and we would like to take the opportunity to... More 

Holnon
2 reviews
5 of 5 stars Reviewed May 1, 2015

Great hotel with a fantastic panoramic view from the room. Very comfortable bed and very spacious bathroom. The restaurants are very good with delicious food from all over the world. I suggest this hotel for all people who love luxuary, comfort and relaxation especially. Perfect !!

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Avril, Thank you for taking time to provide us with your feedback on your recent stay here at our hotel . We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you... More 

China
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 27, 2015

I stayed here recently for an event at the hotel. I found the hotel location to be very good, lots of food and entertainment options close to the hotel. It was a quick ride to a number of places around the city as well. My room was large, very clean and comfortable. The food on site was pretty good but... More 

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear dtbailla, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai, and thank you for providing us with your feedback. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like... More 

Shanghai, China
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 26, 2015

Was in the city for transit and chosen this location for some of the places I needed to visit. Location is convenient in the southern side of the popular Xintiandi shopping/tourist area, but one needs to be patient while waiting for taxis. Nice size rooms and comfortable, didn't dine at hotel as the city has lots to offer. I reckon... More 

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear live&dive, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings... More 

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