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All 3,924 Shanghai hotels

Marriott Hotel Shanghai Luwan

4.5 of 5 Hotel   |   No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China (Dapuqiao)
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Ranked #64 of 3,924 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
MyVonnie Brighton, United Kingdom
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122 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, United Kingdom
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has great services, good staff who are really helpful. The only downside is that its not very well linked, it can take a while to get taxis as its a bit out of the way and its about 10-15 minutes to a metro station. This is the only reason I won't stay there again.

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the shortcomings... More

france
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The type of place perfect when you travel on business - all staff but some concierge staff are fluent in english and really try to help out. The rooms are grand and special bonus to the bathroom overlooking at the bund! Good inform service and quality food. Don't hesitate - go.

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feed back. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an excellent hotel experience and your... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are ok, clean and well equipped. It is a typical fair hotel, fully booked during tradeshows. The staff is rather unfriendly, the guy at the bar is apparently not interested to serve & sell drinks... Splendid view direction Lupin bridge from the roof terrasse bar.

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for finding the time to provide us with your feedback on your recent stay at the Shanghai Marriott Hotel Luwan. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the... More

Hong Kong Region, China
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for one night on a trip to visit family. HOTEL I selected this hotel based on its proximity to where my family was staying. The location of the hotel is not central to tourist areas, but it is certainly close enough and is right by the water, and near the arena. It was also a short walk... More

Was this review helpful? Yes 1
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for having taken the time to give as your feedback on tripadvisor on your recent stay at our the Shanghai Marriott Hotel Luwan. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like... More

上海
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

first time visit in Marriott luwan. Hotel located beside Huangpu river also near the city center,from hotel go to downtown by taxi only 15 mins. when I checked in at front desk,front desk Mgr Oscar very warmly to greeting me, give me the room upgrade with the river view for my Marriott gold member. Room facilities very good, room cleaning... More

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest , Thank you for taking the time to complete your feedback of our hotel to tripadvisor. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an excellent hotel... More

Singapore, Singapore
Top Contributor
760 reviews 760 reviews
238 hotel reviews
358 helpful votes 358 helpful votes
4 of 5 stars Reviewed October 15, 2014 via mobile

My shanghai office moved and I'm staying here for the 1st time as it's nearby. Called the concierge for the hotel limo for airport pickup a few days before and it was relatively easy. The limo also came with wifi which is great Check-in was pleasant and I requested for an international paper each day. That was honored, which not... More

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viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time the send a response of your stay at the Shanghai Marriott Hotel Luwan . We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. I also would like to aplogize that our City Bistro food was not as good as you had expected, we will look into it... More

Fort Collins, Colorado
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 2, 2014

As expected, a very nice hotel - clean, good customer service, beautiful rooms, comfortable beds. Breakfast is excellent. Highly recommended hotel. My one caveat - it is not walking distance to any metro stations. But if you're going to the new convention center, it's a short taxi ride away.

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear EllzeyB, Thank you for taking the time to let us know your feed back of our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an excellent hotel... More

Suffolk
Top Contributor
141 reviews 141 reviews
78 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 23, 2014

The main reason for staying here for the western traveller is that you know what you're going to get.... and you get exactly what you would expect from a high-end US-style chain hotel. Lots of basic luxury, with elements of corporate blandness. Everything works, everything is fine.... the laundry service is second-to-none, and if you have privilege points or (like... More

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to submit your review to tripadvisor. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback... More

Kuala Lumpur, Malaysia
Top Contributor
50 reviews 50 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 19, 2014

The hotel is located a bit away from the main area. But it is located along the River. It is 5 mins Taxi away from The Bund. The surrounding area is rather new so there is not much around (within walking distance) There is a nice park near by, and you can walk along the River (which is very nice)... More

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to submit your review to tripadvisor. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an excellent hotel experience and your feedback... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2014

The hotel's executive suite is very compact Family travel needs extra beds but the room is too small Other facilities like a fairly general,Cost is not high, considered average Only suitable for business travel

Was this review helpful? Yes
viva r, General Manager at Marriott Hotel Shanghai Luwan, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feed back during your stay with us. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with an... More

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Additional Information about Marriott Hotel Shanghai Luwan

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marriott Hotel Shanghai Luwan 4.5*
Number of rooms: 290
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