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All 3,740 Shanghai hotels

Marriott Hotel City Centre

5.0 of 5 Hotel   |   No.555 Xizang Middle Road, Huangpu District, Shanghai 200003, China (People's Square)
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90%
Ranked #21 of 3,740 hotels in Shanghai
Certificate of Excellence 2014
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  • Reviews (428)
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428 people have reviewed this hotel

Traveler rating
    269
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Upstate SC
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I give this property a 4 star rating (actually 4.5) Location is great!! Rooms are nicely appointed, service is superb. However, fellow business travelers should know the following: The executive lounge needs to change the name to just lounge. It is not solely for those of us who travel for business and need a place to relax and unwind anymore.... More

Was this review helpful? Yes
Beijing, China
1 review
5 of 5 stars Reviewed yesterday NEW

I have been staying in this hotel for all my Shanghai trips. The service was great, location couldn't get better. And my last stay was made even more exceptional, being upgraded to one of its top suites on 37th floor. I was told (at the checkout time) that it was a surprise for my birthday. What a nice gesture, sweeping... More

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New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The bellman Colin was very helpful throughout my trip last week,He help me to solve almost all problems,because of this I would glad to recommend this nice hotel to my friends and my family Thanks again Johnson

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Carlsbad, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Heartfelt thank you the bellman Colin help me in the middle of the night to take back my lost luggage at the airport, it is very important to me thank you again and I am very happy to choose this hotel Michel

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minneapolis
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is fine - not five star and not as nice as the JW of course but nice. The executive lougne is nice and has a nice happy hour spread. My issue is with the Spa. I went there for a neck, head and shoulder massage and was talked into a longer time with the typically aggressive sales techniques... More

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Southbury, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is conveniently located in the center of the city (like what its name suggests). Only a couple years old, with modern decor, very new inside and out. Nice views from the room. I stayed for 20 nights this time. Front desk manager William is exceptional. He is very kind and accommodating, always ready to help, makes you feel... More

Was this review helpful? Yes 1
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Thank you for sharing your wonderful reviews on Tripadvisor. The happiest thing for us is to hear that our guests had a enjoyable and comfortable stay in our hotel. We truly appreciate your compliment about our staff, our associates take great pride in providing a quality Marriott service to all our guests, and your comments will certainly be shared with... More

Perth, Australia
Top Contributor
61 reviews 61 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Well located near Nanjing street and Peoples Park. The hotel and rooms are very well appointed, in fact are luxury. The staff are very friendly, very helpful and attentive - all that you expect from a Marriott. It all comes together in the restaurant at breakfast, the most impressive array of food's both Western and Asian and chefs to prepare... More

Was this review helpful? Yes
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Thank you for taking the time to review your recent stay at Shanghai Marriott Hotel City Centre on Tripadvisor. Your very positive and encouraging feedback regarding the hotel is letting us know that you had a comfortable and memorable stay with us and really relaxed yourself in our hotel. We appreciate your support. For those travellers who are first visit... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

I chose J W Marriott hotel whereever I travel to...this hotel is newer than the one across the street with much better service and care for details. Housekeeper will remember your one time request and really follow through everyday. Executive lounge is well managed really listening to guests.

Was this review helpful? Yes
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Thank you for sharing your very positive feedback regarding your recent stay at Shanghai Marriott Hotel City Centre on Tripadvisor. It's really great to hear that you've experienced our services and facilities with satisfaction, and your encouraging comments will be shared with our associates, especially Housekeeping and Executive Lounge staff. Looking forward to welcoming you back in the near future!... More

Paris, France
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good location but ask for a room away from the construction next door. It is sometimes very noisy. Big rooms, all new. Nice chinese restaurant but pricy. Nice breakfast room but if the hotel is full, it´s war around the counters. Nice gym even if not so big. Staff is nice but service can be slow especially at front... More

Was this review helpful? Yes
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Warm greetings from Shanghai Marriott Hotel City Centre, we are glad to hear that you enjoyed a convenient and comfortable stay with us. We also appreciate you bring the issues to our attention. I will personally talk to our Director of Engineering, and urge him to take actions for the noise reduction. We look forward to welcoming you back in... More

Singapore, Singapore
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We stayed here for one night while on a overnight visit to Shanghai. We arrived to find no one manning the Marriott rewards members counter. We had to wait for five minutes before we were attended to. The next day we checked out and left our luggage with the concierge. When we came back later to claim our luggage my... More

Was this review helpful? Yes
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Thank you for choosing to stay at Shanghai Marriott Hotel City Centre and sharing your valuable feedback about our Concierge and Front Desk service. We appreciate you bringing these issues to our attention, and we've noted your experience on Concierge and Marriott Rewards counter, as far as the staff service is concerned, we will review the procedures of Concierge service... More

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Additional Information about Marriott Hotel City Centre

Address: No.555 Xizang Middle Road, Huangpu District, Shanghai 200003, China
Phone Number:
Location: China > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Marriott Hotel City Centre 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Shanghai #17 Romantic Hotel in Shanghai #20 Business Hotel in Shanghai #21 Luxury Hotel in Shanghai #234 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
The 18th and largest hotel from Marriott International in Shanghai has opened its doors in the heart of the city centre. The 720 guest room Shanghai Marriott Hotel City Centre stands out as a flagship hotel for the Marriott Hotels and Resorts brand in China. Offering unmatched hospitality, an unbeatable location and state-of-the-art contemporary amenities, the 39-storey hotel features five unique dining destinations and more than 2,000 sqm of dedicated event space. ... more   less 
Number of rooms
708

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