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Marriott Hotel City Centre

5.0 of 5
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No.555 Xizang Middle Road, Huangpu District, Shanghai 200003, China
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Marriott Hotel City Centre
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Ranked #21 of 3,975 Hotels in Shanghai
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5 of 5 stars reviewed yesterday
Don C Coral Springs, Florida
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682 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Coral Springs, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a beautiful hotel with an excellent, friendly staff! Our room was very clean, modern and comfortable! They had a great buffet breakfast and most of the staff spoke good English. We highly recommend this Marriott and we will definitely stay here again if we make it back to Shanghai!

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Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

had a club-level room with great view and access to club level. Room was clean and comfortable. Breakfast selection was good, complimentary evening cocktails and Hors d'oeuvre too. Staff was friendly and hotel is located in great area near bund (15 mins), subway and close to Nanjing Shopping road.

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Detroit, Michigan
Top Contributor
91 reviews 91 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is located in downtown Shanghai. Great shopping is within walking distance and two major airports -- the Pudong and Hangqiao -- are within an hour away by taxi. The check in process is seamless and the hotel staff treats the customers like royalty. There are three restaurants in this hotel for different tastes. A huge breakfast buffet of... More 

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Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Thank you for choosing to stay at our hotel and to share remarks based on your experience with us on Tripadvisor. It is always great to know that our location was convenient for your business trip in Shanghai. We do appreciate your nice comments in regard to hotel facilities and restaurants, your feedback is vitally important to us and we... More 

California
Contributor
16 reviews 16 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Got it later than expected and was checked in very quickly and upgraded to boot !! Had a Suite on a high floor for 3 nights. The main room and bedroom were very large and the bathroom good size as well. Both the breakfast at the cafe and Executive lounge were very good. Gym was modern and well attended. This... More 

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Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Warm greetings! Thank you very much for taking time to review your recent stay with us on Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. It is a pleasure to share your appreciation of our location, rooms and breakfast with... More 

Skopje, Republic of Macedonia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

hotel is centrally located near the most live street. Lobby is huge with nice restaurant. The Rooms are comfortable and spacious, the conceirge is helpful a lot they got as train tickets if their service is 40won per ticket. The spa is modern with a pool also they have machine where you can change money. So really nice modern hotel.

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Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Warm greetings. Thank you for taking the time to share your recent experience with us on Tripadvisor. Every process put in place is aimed at providing you with a brilliat hotel experience. From your review, we are delighted to know you had an amazing stay with us recently. Your satisfaction in regards to hotel facilities and location will be shared... More 

Skopje Region, Republic of Macedonia
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel with great location. Rooms are comfortable, the conceirge speaks great English they can get you train tickets if needed. The spa is perfect also so i highly recommend the hotel. They will arrange a taxi also and write the destination in chinese for the taxidrivers.

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Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Thank you for reviewing your recent stay with us on Tripadvisor. It is our utmost priority to offer a comfortable, enjoyable experience that goes above and beyond your expectations as our guest. The great compliments such as yours, help us to maintain and improve upon our service to all guests. Thank you again for providing us this valuable feedback. We... More 

Vancouver
Top Contributor
52 reviews 52 reviews
50 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an amazing 7-night stay at the Shanghai Marriott hotel City Centre in an executive room on the 37th floor. The staff was really good and I was greeted in a friendly manner at all times. Getting a taxi was sometimes a challenge but the staff always made sure to write my destination in Chinese for the non-English speaking... More 

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Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Thank you for choosing to stay with us and for rating the hotel on Tripadvisor. It is a pleasure to provide you a convenient and pleasant hotel experience. We greatly appreciate you sharing the wonderful and encouraging feedback with us. We very much look forward to welcoming you again soon! Please feel free to contact us if we can be... More 

Beirut, Lebanon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, always stay there when visiting Shanghai because location is the best, rooms are spacious and the executive lounge has one of the best views in the city! The breakfast buffet was great!

Was this review helpful? Yes
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Warm greetings! Thank you for sharing remarks based on your experience with us on Tripadvisor. It is always great to know that our location was convenient for your business trip in Shanghai. One of our key priorities is to provide the comfortable and unforgettable experience to all our guests. Your appreciation of our facilities and service means a lot to... More 

Vancouver, Canada
Top Contributor
71 reviews 71 reviews
36 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Most of the recent reviews referenced the Executive rooms. But we chose instead to take a package that included a standard room, breakfast daily and a limo to the airport on departure. We were more than satisfied. Our room, on the 17th floor, was large, comfortable and with a city view. The hotel has quite an elegant feel and, as... More 

Was this review helpful? Yes
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Warm greetings and thank you for sharing remarks based on your experience with us on Tripadvisor. It is always great to know that our location was convenient for you during your time in Shanghai. We do appreciate your affirmative comments about hotel facilities and staff service, your feedback is extremely important to us and we always want guest expectations to... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 days. World class accommodation. The staff speaks & comprehends English well. The buffet was great with plenty of choices. Also tried their indoor pool, it was nice. Walking distance to NanJing shopping district. Lots of malls nearby.

Was this review helpful? Yes
Marriott-City-Centre, Manager at Marriott Hotel City Centre, responded to this review

Warm greetings from Shanghai Marriott Hotel City Centre. Thank you for taking the time to share your recent stay experience with us on Tripadvisor. It is our utmost priority to offer a comfortable, enjoyable experience that goes above and beyond your expectations as our guest. We value your business and look forward to welcoming you back again soon. Yours sincerely,... More 

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