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All 3,790 Shanghai hotels

Kingtown Riverside Hotel Plaza Shanghai

3.5 of 5 Hotel   |   No.126 Xinzha Road, Huangpu District, Shanghai 200003, China (People's Square)
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Kingtown Riverside Hotel Plaza Shanghai
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Ranked #846 of 3,790 hotels in Shanghai
A recent review
3 of 5 stars reviewed 6 days ago
Patricia19580902 Singapore, Singapore
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45 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked this hotel for my pre and post cruise in Shanghai. On my 1st visit when checking in, I specifically heard the guy saying they are full and giving me a standard room. I kept insistently told him I booked a twin superior city view room but was ignored. Being tired from a early morning flight, I just accepted... More

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Top Contributor
69 reviews 69 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So called 4 star hotel and it might live up to 3. Well received in the Reception, arriving quite late. Room was quite nice with all the expected facilities except minibar. TV with all the hundred of CCTV Chanel's and some English speaking channels. Found a free WiFi; not sure if it was hotel, but it was open. Breakfast was... More

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London, United Kingdom
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 14, 2014

What can I say for this hotel. It is drab, depressing and getting out the lift accidentally on the 1st floor left me with chills. It was like something from a horror story, dirty, dark, abandoned and spooky. Staff spoke no English, the room service promised was non existent, I spent 2 days sick in bed when my daughter attempted... More

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Kunming, China
Top Contributor
343 reviews 343 reviews
99 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed April 1, 2014

I stayed here a little over a year ago and returned last week when passing through Shanghai. Must say that the place has gotten a bit run down, wallpaper was peeling and the hallways were dirty. It was still a good value. Some people have been put off by the advertising cards for sexual services that are slipped under the... More

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Victoria, Canada
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 27, 2014

In all fairness, this hotel is quite great value for money considering that it is 3 mins walk to Xinzha station, and it's one stop to People Square from there. There is really nothing much around the immediate vicinity but if you walk 30 mins you will get to Nanjing Road. The room - it had a modern look which... More

Was this review helpful? Yes 1
Jaipur, India
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 20, 2014

Negatives: - Rooms could have been cleaner. Few spots on the carpets and tiles. - Staff was helpful most of the time. On one instance they asked my 10Rmb service for speaking to someone on the phone for me, as they were talking in Mandarin and I only understood English. This was extremely shocking and unprofessional. -Views aren't the greatest.... More

Was this review helpful? Yes 2
Jakarta, Indonesia
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 15, 2014

We stayed in this hotel on late december 2013, I also experienced the prostitute cards under the door everynight we came back to the room , it seems like they have the same network with the prostitute agent. it was pretty cold in shanghai, we expected a warm room when we came back, you know what ? although the air... More

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16 reviews 16 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 30, 2013

We stayed at this hotel as part of the China Highlights tour package. It's located on a quiet back street. The room had an usual feature. The bathroom shower had a glass wall that can be viewed in from the bed room. For privacy, there was a blind you can access from the bed room side of the wall. Another... More

Was this review helpful? Yes 1
Barrie, Canada
17 reviews 17 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 25, 2013

This hotel is really really nice! Its fairly new and it has all the modern amenities of any western style hotel. We had a room with 2 twin beds which were more like double. The room was very clean and nicely decorated. The bathroom was huge with a fantastic glass shower and giant sunflower shower head. After a long day... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 28, 2013

We stayed a week at this hotel and every night we had a handful of cards advertising prostitutes put under our door. The telephone had strange calls in the night and there were odd sounds in adjacent rooms. We complained about this to the hotel staff who showed no interest and did nothing. The towel shelf in the shower room... More

Was this review helpful? Yes 2
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Additional Information about Kingtown Riverside Hotel Plaza Shanghai

Address: No.126 Xinzha Road, Huangpu District, Shanghai 200003, China
Location: China > Shanghai > People's Square
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kingtown Riverside Hotel Plaza Shanghai 3.5*
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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
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