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All 3,559 Shanghai hotels

Sheraton Shanghai Hongkou Hotel

4.5 of 5 Hotel   |   No.59 Siping Road, Shanghai 200086, China (Sichuan North Road)
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Sheraton Shanghai Hongkou Hotel
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Ranked #22 of 3,559 hotels in Shanghai
Certificate of Excellence 2013
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518 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed twice in mid April 2014. On check in we got nickel-dimed on WiFi (90RMB) and Breakfast (approx 230RMB) and upsold to the Club floor for an extra 80RMB overall. The 400RMB upgrade to the Club Floor got us rooms with no water meaning no showers or freshening up after more than 18 hours travelling. The WiFi we paid... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel rooms are very nice despite I had to change 1 room as it was too noisy from the construction site next door. Breakfast was less than average where no waiters came to check if I needed anything and the buffet was messy and dirty at 09:10 and the breakfast finishes at 10:00

Was this review helpful? Yes 1
HaoHao L, Online Coordinator at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Ralph2178 Greetings from Sheraton Shanghai Hongkou Hotel! We are glad that you enjoyed your recent stay with us and greatly appreciate your feedback. And for sure we will share your comments with the team for their attention and improvement. We sincerely look forward to welcoming you back in the future. Regards, Kin More

Bali
Top Contributor
116 reviews 116 reviews
62 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I had to wait more than 10 minutes at check-in since there were only 2 agents working at front desk and both were attending other customers. Since I am a Platinum SPG member, I went to the 37th floor Club Lounge to check-in. I was upgraded to what they call a Junior Suite (room -02), located on the SPG floor... More

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HaoHao L, Online Coordinator at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Louis W Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. We sincerely appreciate your comments on the service and the room, and for sure will pass it on to our colleagues for further improvements. We look forward to welcoming you back soon! Regards, Kin More

Singapore, Singapore
Top Contributor
68 reviews 68 reviews
37 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has really gotten busy. Lobby was filled, and lines were long. However Elaine at check-in, although flustered and stressed mustered a smile and made my stay a pleasant one. I booked a non-smoking room and she notified me that there was no suites available. However she looked once again and found a smoking-room suite and asked if I... More

Was this review helpful? Yes 1
Joyce Z, Director of Marcom at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear BrassBryan, Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. We sincerely appreciate your comments on the service and the room, and for sure will pass it on to our colleagues for further improvements. We look forward to welcoming you back soon! Regards, Joyce More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at Sheraton Shanghai Hongkou during my visit to Shanghai. in last week of March 2014. This Hotel is very conveniently located and has excellent connections to Airport. The Metro Station is just 2 mins walk from the hotel. The Staff at reception and entire Hotel is very friendly and courteous. The property is maintained at high standards. The... More

Was this review helpful? Yes 1
Joyce Z, Macom Coordinator at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Sachin1375, Greetings from Sheraton Shanghai Hongkou Hotel! Thank you very much for your positive feedback, and we are glad to know that you enjoyed your recent stay with us. We would be more than happy to recommend them to you according to your preference during your next stay. Sincerely hope to welcome you back in the future for more... More

Chennai
Top Contributor
67 reviews 67 reviews
40 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Radisson Blu Hotel Shanghai New World on our way in to China and stayed at the Sheraton Shanghai Hong Kou Hotel on our way out. We picked the latter as it was cheaper than Radisson during our exit dates. So this hotel we experienced the usual Sheraton comfort. We had wanted interconnecting rooms and had requested the... More

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Joyce Z, Macom Coordinator at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Banrist Greetings from Sheraton Shanghai Hongkou Hotel. We are delighted to know that you enjoyed your stay with us, and thank you very much for your positive feedback. Sincerely look forward to welcoming you back soon! Regards, Kin More

Chennai (Madras), India
Top Contributor
63 reviews 63 reviews
54 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A nice hotel, conveniently located close to the airport, (around 45 minutes) which is a long way away from the city centre, an appropriate place to stay if one is flying out of shanghai or if one is looking for a hotel near the airport. The hotel maintains a high standard of customer service. The hotel’s staff is polite, attentive... More

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Joyce Z, Macom Coordinator at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear KSBan Greetings from Sheraton Shanghai Hongkou Hotel. Thank you very much for your valuable feedback. Your feedback is very important for us in the future. We'd like to know that you are enjoy our hotel. Sincerely hope that we will have the opportunity to welcome you back in the future! Best regards, Kin More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Had some issues with the room but the staff resolved the Issue..The Bathroom water was clocked...but the engineering was there as soon as possible... We were informed about then on going work around the Hotel in advance. The staff was very friendly at the reception and ensured to demonstrate a positive attitude toward hospitality ...

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Joyce Z, Macom Coordinator at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Prashant U Greetings from Sheraton Shanghai Hongkou Hotel! We are glad that you enjoyed your recent stay with us and greatly appreciate your feedback. And for sure we will share your comments with the team for their attention and improvement. We sincerely look forward to welcoming you back in the future. Regards, Kin More

london UK
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 9, 2014

This large Sheraton Tower is about three years old. The hotel staff were extremely helpful, friendly and professional. The rooms are very nicely decorated in contemporary style and the hotel is quiet. My suite was huge with seperate meeting room/office, two w/c, large bath with TV and walk in shower. Club lounge very nice with views over the city. Japanese... More

Was this review helpful? Yes 2
Joyce Z, Director of Marcom at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear 4950thatch, Greetings from Sheraton Shanghai Hongkou Hotel. Thank you for choosing to stay with us, and we are glad that you enjoyed your stay here with us. Looking forward to welcoming you back soon! Regards, Joyce More

Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 19, 2014

The rooms are clean, spacious and comfortable. It is close to the subway station so is easy to get around. The only downside to this hotel is it is in a very dull area. There are no nearby restaurants I would feel comfortable eating in. There are a couple of nearby fruit shops that sell fantastic in season fruit at... More

Was this review helpful? Yes 1
Joyce Z, Director of Marcom at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear HammertimeOO, Greetings from Sheraton Shanghai Hongkou Hotel! Thank you very much for your positive feedback, and we are glad to know that you enjoyed your recent stay with us. There are actually quite a few lovely restaurants which might be a bit hidden from the main street, but we would be more than happy to recommend them to you... More

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Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Phone Number:
Location: China > Shanghai > Sichuan North Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 3,559 hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Official Description (provided by the hotel):
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 
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