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Sheraton Shanghai Hongkou Hotel

4.5 of 5 No.59 Siping Road, Shanghai 200086, China
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Certificate of Excellence 2014
Sheraton Shanghai Hongkou Hotel
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Sheraton Shanghai Hongkou Hotel
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577 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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  • English first
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    (141)
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Clarksville TN, United States
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Such a gorgeous property and great location - easy to get to the Bund. Staff was friendly with flawless English! My room was awesome. Floor to ceiling windows with a great view, giant, super comfy bed and the bathroom.... oh the bathroom.... so luxurious! Love the tub! Overall, hotel very clean and modern - I would definitely stay there again!!!!

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Stacey, Greetings from Sheraton Shanghai Hongkou Hotel. Thank you very much for your valuable feedback and for taking the time to bring to our attention your recent visit in our hotel. We at Sheraton Hongkou work to fulfill our guest’s expectations and your positive comment has been shared with the team already. We will continuously make an effort to... More

Hong Kong
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at the Club floor. The room was clean, large and comfortable. Though I requested for a room with a better view, I was given a room facing a construction site! The varieties of hot and cold dishes offered in the hotel lounge was minimal except desserts that had a few choices and were tasty as well!... More

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Ronnie, Greetings from Sheraton Shanghai Hongkou Hotel. Thank you for your valuable feedback and for taking the time to bring to our attention your recent visit in our hotel. Please be rest assured that your comment has been shared with the team. We have marked your room preference in our system and I would be very much pleased to... More

Toronto, Canada
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and modern. We booked a bund view deluxe king. Could not really see the Bund area but room was very nice. Rain shower and bath tub was great. Bathroom mirror needs to have a brighter light though, very dark not easy to get ready at any time of day. Bed very comfortable and room was... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Dwyrwas, Thank you for sharing your recent experience at Sheraton Shanghai Hongkou hotel. It’s our pleasure to provide you with a pleasant stay. The problems you shared with us will be definitely brought to our management. We are looking forward to welcoming you back in the future. Thanks BR Jairus Zou Online Sales Executive jairus.zou@sheraton.com More

HK
Top Contributor
78 reviews 78 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Long wait in the check in and check out counter. Staff are friendly but inefficient. Room is spacious and clean. But, Air con was not working well. Wifi was complementary. Price was fair for business travelers. Not an ideal place to stay for vacation.

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear P T, Thank you very much for sharing your recent experience at Sheraton Shanghai Hongkou hotel. Please accept our sincerest apology for the inconvenience. Your valuable comments have been brought to our management. We are following up efficient check in/check out process and Engineering is working on A/C improvement. Again thank you for choosing Sheraton Shanghai Hongkou Hotel. We... More

Shanghai
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 21, 2014 via mobile

Came back to stay during the week long holiday ... It is located conveniently not far away from the Bund and just across the exit no.5 of Metro Line 10 at Hailun road station. The food variety during happy hour was much improved compared to my last visit. The swimming pool is very nice and big with jacuzzi at the... More

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Hendrapangawira, Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. Your feedback is very important for us in the future. We look forward to welcoming you back soon! Regards, Jairus Zou Online Sales Executive jairus.zou@sheraton.com More

Senior Contributor
48 reviews 48 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 16, 2014

This prices to be a gem. Slightly off the main city area but very assessible by the subway! Fantastic room size and service by staff. Can't praise it more then enough!!! Indeed deserving of every penny ... The level 4 restaurant yue also serves excellent food!!!!

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Foodiemonkie, Greetings from Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your recent stay with us and greatly appreciate your feedback. And for sure we will share your comments with the team. We sincerely look forward to welcoming you back in the future. Regards, Jairus Zou Online Sales Executive jairus.zou@sheraton.com More

San Diego
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

Stayed only 2 nights but found the hotel clean, updated, well appointed for business needs. The staff was very friendly and helpful with directions and also helping me reload my mobile phone with more time. I liked the Japanese restaurant on the top floor, but the café on the 2nd floor was a little too "buffety" and the food was... More

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear San Diego, Thank you for the review and it was great that you enjoyed your stay with us. Furthermore, We‘d like to know that you liked the food & transportation in Shanghai which are surrounded our hotel. Ah....about the shower water heat up problem...My apology first, and we’ve already arranged a meeting with engineering department for this, it may... More

2 reviews
5 of 5 stars Reviewed October 11, 2014

I traveled to China on business for 2 weeks in September, where I stayed at 3 different hotels between Beijing and Shanghai. My stay at Sheraton Hongkou was by far the best for a number of reasons: - hotel is new, clean and refreshing. All areas and rooms - service is excellent. The staff is really friendly. - location is... More

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Rei M, Greetings from Sheraton Shanghai Hongkou Hotel! Thank you very much for your positive feedback, and we are glad to know that you enjoyed your recent stay with us. Sincerely hope to welcome you back in the future for more explorations! Best regards, Jairus Zou Online Sales Executive jairus.zou@sheraton.com More

Qingdao, China
Top Contributor
57 reviews 57 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 7, 2014 via mobile

The Sheraton Hongkou is a beautiful hotel, rooms are good with special attention for the bathroom. Located opposite a metro station on line 10, it is convenient for getting around town. The top floor Japanese restaurant is alright, but I only tried one of the set menus. Still, not my preferred hotel for Shanghai. Impossible to get a drink after... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear willbw02, Thank you very much for your comments. We are glad that you enjoyed your stay and the view at the hotel. Your comments on the drinks in midnight has been forwarded to the management team. Hopefully you'll have a brand new experience in our hotel in the future. We sincerely hope to see you here again soon! Jairus... More

Oxford, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 5, 2014

I stayed here for one night early September. I booked in the morning and the guest service team still managed me a Bund view executive suite, thank you! We dined in the Chinese restaurant with my business partner; used the executive lounge, the service was very good, efficient and friendly. I had breakfast on the 1st floor after a good... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear serra_franco, Thank you for sharing your recent experience at Sheraton Shanghai Hongkou hotel. It’s our pleasure to provide you with a pleasant stay. We are looking forward to welcoming you back in the future. Meanwhile, we'll definitely take your advice about our GYM, and your comments will be brought to our management team as soon as possible to improve... More

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Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Location: China > Shanghai Region > Shanghai > Sichuan North Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
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