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Sheraton Shanghai Hongkou Hotel

4.5 of 5 No.59 Siping Road, Shanghai 200086, China
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Sheraton Shanghai Hongkou Hotel
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Sheraton Shanghai Hongkou Hotel
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589 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Singapore, Singapore
Top Contributor
62 reviews 62 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for 4 nights in November for a business trip. The hotel is very close to the place where I had meetings so was a convenient location. My room was very large and I had floor to ceiling windows looking towards the Bund which was great at night. The bed was comfortable but the room was... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Sean, Thank you for choosing Sheraton Shanghai Hongkou Hotel during your business trip in Shanghai and for taking the time to share your detailed feedback. We are so excited that you chose to return on your next trip and we are delighted to hear that you have enjoyed our convenient location, large room, comfortable bed, beautiful night view and... More 

Columbia, South Carolina
Top Contributor
118 reviews 118 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at most Sheraton properties in Shanghai. As a property itself this one rates high in the portfolio. Rooms are large with a pleasant feel. Especially the suite I booked. The suite was the largest room I have had in Shanghai outside of the one time Presidential suite upgrade I received at another property. Decor is simple but... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Todd, Greetings from Sheraton Shanghai Hongkou Hotel. Firstly, please accept our sincerest apology for the inconvenience you experienced whilst staying with us. We at Sheraton Hongkou understand the importance of fulfilling our guest’s expectations and we were most concerned to hear about your unfortunate experience and we are very sorry about your experience, which is away below of our... More 

Tustin, California
Top Contributor
86 reviews 86 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very modern, well-appointed Sheraton just outside the heart of Shanghai. A five minute cab ride will take you right to the middle of the city so the savings you get to stay a few blocks away is so worth it. The hotel itself is gorgeous and the rooms are huge. The staff speaks passable English and with... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Victoria, Greetings from Sheraton Shanghai Hongkou Hotel. We are exhilarated to receive such an amazing feedback from you and thank you for taking the time to bring to our attention that you have enjoyed our modern facilities, convenient location, friendly service and comfortable rooms. We are looking forward to welcoming you back. Please let us know if there is... More 

Palo Alto, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a week in mid November. The lobby and rooms are very nice. The room was roomy and quiet and the bathroom was very modern. I stayed in one of the higher floors and was able to use the executive area for breakfast. The breakfast food was above average and the service was excellent. I... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Silverpa, Greetings from Sheraton Shanghai Hongkou Hotel ! Thank you for your valuable feedback and for taking the time to bring to our attention your recent visit in our hotel. Firstly, please accept my sincerest apology for the inconvenience you experienced in the non-smoking room. The housekeeping team is now working on more effective solution to remove the smell.... More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon check-in was very much disappointed to get a room only on the 9th floor with no view despite my spg member status. Was told no rooms were available on a higher floor and was advised to come back the next morning at 11 to see if any room was available. Couldn't bother as this would interfere with my schedule.... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Ines, Greetings from Sheraton Shanghai Hongkou Hotel. Thank you for your valuable feedback and for taking the time to bring to our attention your recent visit in our hotel. We are delighted to learn that you have enjoyed our comfortable room, concierge service and convenient location. Please be rest assured that your comments have been shared with the department... More 

Hong Kong, China
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This new and nicely furnished hotel is erected at the north side of the bund. Convenient location of just 1 minute by walk to metro station "Hai Lun Road", which is just 2 to 3 stations to the bund and Nanjing Road East and Yu Garden. Exceptional services and fluent English speaking front desk staff. Clean and tidy room with... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Larry, Greetings from Sheraton Shanghai Hongkou Hotel ! We were thrilled to receive such wonderful comments from you and thank you for taking the time to let us know how much you have enjoyed your visit whist staying with us. It is highly appreciated that you have highlighted our convenient location, new facilities, great food, professional service and good... More 

London
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights in this hotel and i like the location of the room,room service boy very attentive . Now the bad things check in time took a lot of time even if i had starhot they didn t provide any paper upon check in. Receptionists no smile even when i say good morning they answer me with an... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Smiguel, Greetings from Sheraton Shanghai Hongkou Hotel. Thank you for your valuable feedback and for taking the time to bring to our attention your recent visit in our hotel. Firstly, please accept my sincerest apology for the inconvenience you experienced whilst staying with us. We at Sheraton Hongkou understand the importance of fulfilling our guest’s expectations and we always... More 

Toronto, Ontario, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has provided us whatever you can imagine. Rooms are large, very clean and the bathroom is awesome. Miyabi restaurant on 37th floor had an amazing view. The best part of this hotel is its staff. They are very friendly and ready to provide you any help you are seeking for. I would highly recommend this to anyone who... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Niket, Greetings from Sheraton Shanghai Hongkou Hotel ! We were thrilled to receive such wonderful comments from you regarding your recent stay. Thank you for taking the time to let us know you have enjoyed our rooms and restaurant. Your positive feedback of our staff has been shared with the team. It is highly appreciated that you have recommended... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I recently travelled on a business trip to China and stayed at the Sheraton Shanghai Hongkou Hotel. I was very pleased with the exceptional quality of service, the great amenities of the hotel, and its convenient location - access to a subway station and short taxi ride/walking distance to the Bund. The meeting rooms of the hotel were very well... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Desislava, Greetings from Sheraton Shanghai Hongkou Hotel ! Thank you so much for sharing your amazing feedback. We are delighted to know how much you have enjoyed your stay and it is very much appreciated that you have highlighted our perfect location, meeting rooms and service. We are looking forward to welcoming you back on your next visit to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights and it was a pleasant experience overall. The location was pretty close to the Bund and the morning breakfasts were wonderful. I am staying here next time i am in shanghai. Very nice bathroom and the view was pretty good.

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Azaz, Greetings from Sheraton Shanghai Hongkou Hotel ! Thank you for taking the time to bring to our attention your recent visit in our hotel. We at Sheraton Hongkou understand the importance of fulfilling our guest’s expectations and your valuable feedback has been shared with the team already. Our team will continuously make an effort to improve our product... More 

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Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Sichuan North Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
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Hotel Style:
#29 Family Hotel in Shanghai
#31 Romantic Hotel in Shanghai
#34 Luxury Hotel in Shanghai
#49 Business Hotel in Shanghai
#249 Best Value Hotel in Shanghai

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