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Sheraton Shanghai Hongkou Hotel

4.5 of 5 No.59 Siping Road, Shanghai 200086, China
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$160 (USD)
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Certificate of Excellence 2014
Sheraton Shanghai Hongkou Hotel
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Sheraton Shanghai Hongkou Hotel
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603 reviews from our community

Traveler rating
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    46
    13
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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  • Chinese (Simplified) first
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  • Mar-May only
    (143)
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    (173)
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    (156)
  • Dec-Feb only
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1 review
5 of 5 stars NEW

The hotel is in a good position, close to the bund at a very close distance to all main attraction and shopping areas. Good level of service and staff very professional.by the way, the bundview also excellent at night. Will stay here afterwards.

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Geelong, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When it's cold outside in China, you don't need your room at boiling point. My room was 25 degrees and lowest the air could go to is 23, but still felt like 30. This is the third year in a row this has happened so anyone who likes a cool room to warm into, stay AWAY from Sheraton Hongkou. Staff... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

I don't know about the other floors but our room on the 35th floor was incredibly hot and uncomfortable. The the thermostat's lowest setting is 20° C. The engineer changed the thermostat but it didn't help. Our travel clock thermometer said it was 80°F! We noticed other rooms with their doors cracked open. The Chinese restaurant, FUE, on the 4th... More 

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Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 29, 2015

Very well priced in Shanghai though not in the very best location-everything is 5-10 mins by taxi and very easily reachable without being expensive. Nice big rooms, great bedding, truly fabulous bathroom and a good artwork in the rooms. Breakfast spread was good but the quality was strictly OK. The fried eggs were cold and the juice jars were almost... More 

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear AshleshW, Thank you for taking the time to share your experience. We are very happy to hear that you have enjoyed our convenient location, good price and wonderful rooms. Your kind comments regarding our breakfast has been shared with the team. We appreciate it very much. It is quite exciting to learn that you choose to return. We are... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed January 13, 2015

A great hotel ,very well priced in shanghai though not in the very best location-everything is 5-10 mins by taxi and very easily reachable without being expensive. Close to the BUND also great rooms,staffs were very good. Good breakfast excellent food options everything about hotel is good and is recommended hotel. Would suggest this hotel for any trip to shanghai.

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Kin, Thank you for choosing Sheraton Shanghai Hongkou Hotel and for your kind compliments of our rooms, service and breakfast. Your constructive criticisms have been thoroughly addressed with our department heads to ensure better practices. We are so happy you choose to return. We are looking forward to welcoming you back soon. Thank you. Best Regards Sky Yuan Executive... More 

Shanghai Region, China
1 review
5 of 5 stars Reviewed January 5, 2015

The hotel its real 5 star the breakfast it's so good. Have pool and Gym thats its good for relax Location have many option and kind of restaurant. Bellboy is friendly and receptionist is helpful. housekeeping is nice,too excellent experience stay in Shanghai hongkou Sheraton hotel nearby bund area

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Robert L, Thank you for your feedback and we all are happy that we were able to impress you. Indeed our property is something special since we focus a lot on art which provides the stylish flair and ambiance! We're looking forward to give you a nicer experience when your next stay. Please contact me whenever you plan to... More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 3, 2015

Good business hotel. Well located for where my office us. But is not the hotel if u want Shanghai Bund view. Clinical service, pretty decent breakfast. Nothing extraordinary but at the same time nothing to complain about either. Good business traveller hotel

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Stansthanunathan, Thank you for taking the time to share your experience and important feedback. We are happy to hear you enjoyed your stay and location of our hotel. It is highly appreciated that you have recommended us to other business travelers. We look forward to the opportunity to welcome you back again in the future and to exceed your... More 

Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 20, 2014

Nice big rooms, great bedding, truly fabulous bathroom, wonderful and very large buffet breakfast, nice bar on top floor with a great view. Very attractive lobby area. Good service -- was able to book a tour.

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Gayle, We are thrilled to receive such amazing feedback from you! Thank you so much for taking the time to bring to our attention that you have enjoyed your stay in our hotel. We highly appreciate that you have highlighted our large rooms, sweet sleeper bed and beautiful bathroom. We are also very delighted to learn that you have... More 

Singapore, Singapore
Top Contributor
65 reviews 65 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 15, 2014

I stayed at this hotel for 4 nights in November for a business trip. The hotel is very close to the place where I had meetings so was a convenient location. My room was very large and I had floor to ceiling windows looking towards the Bund which was great at night. The bed was comfortable but the room was... More 

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Sean, Thank you for choosing Sheraton Shanghai Hongkou Hotel during your business trip in Shanghai and for taking the time to share your detailed feedback. We are so excited that you chose to return on your next trip and we are delighted to hear that you have enjoyed our convenient location, large room, comfortable bed, beautiful night view and... More 

Columbia, South Carolina
Top Contributor
145 reviews 145 reviews
22 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed December 10, 2014

I have stayed at most Sheraton properties in Shanghai. As a property itself this one rates high in the portfolio. Rooms are large with a pleasant feel. Especially the suite I booked. The suite was the largest room I have had in Shanghai outside of the one time Presidential suite upgrade I received at another property. Decor is simple but... More 

Was this review helpful? Yes
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Todd, Greetings from Sheraton Shanghai Hongkou Hotel. Firstly, please accept our sincerest apology for the inconvenience you experienced whilst staying with us. We at Sheraton Hongkou understand the importance of fulfilling our guest’s expectations and we were most concerned to hear about your unfortunate experience and we are very sorry about your experience, which is away below of our... More 

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Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Sichuan North Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
Number of rooms: 471
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Hotel Style:
#30 Family Hotel in Shanghai
#31 Romantic Hotel in Shanghai
#35 Luxury Hotel in Shanghai
#54 Business Hotel in Shanghai
#238 Best Value Hotel in Shanghai

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