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Sheraton Shanghai Hongkou Hotel

#53 of 3,989 Hotels in Shanghai
Certificate of Excellence
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No.59 Siping Road, Shanghai 200086, China
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1 room 1 guest
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Sheraton Shanghai Hongkou Hotel
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643 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Newcastle upon Tyne, United Kingdom
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stopped one night here on our last day and although classed as luxury 5*, it may have been in its day. The staff at reception were friendly enough, the lobby was smart enough. Once you get ito the hotel the carpets seem faded and general maintenance could be better. The executive suite room although large enough showed its age with... More 

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Macau, China
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a business trip. I checked in at midnight, I asked for a single bed instead of twin bed, I was told I need to pay RMB300 more per night. It doesn't make sense to me. I kept the original booking. My booking didn't include breakfast, the receptionist asked if I would like to add, I asked what time... More 

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Kuala Lumpur, Malaysia
Level Contributor
76 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights in a suite facing the park. Beautiful room with nice essential layout. Had a dining table for 6 person, a sofa set with a TV, a working desk and guest toilet while the bedroom has a king size bed, a lounger, walk in wardrobe, bathroom with rain shower and bathtub complete with a TV set. Standard amenities... More 

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Geelong, Australia
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here when in Shanghai and this hotel improving all the time. Finally the AC was working efficiently and the room was cool enough to make it a great stay. Staff always attentive and food very good also. I beg the hotel to always allow room to be warmed or cooled to 22 degrees! No more as sometimes the... More 

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Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed recently for 2 nights. The hotel is centrally located. My room was a corner room and was quite roomy- the bed was comfortable and the room wi-fi worked well! The bathroom was split into separate areas: toilet, shower-cum bath with a stand alone bath and a vanity area! The shower-cum bath area was separated from the living area with... More 

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear madhopper, Thank you so much for your review following your recent stay at Sheraton Shanghai Hongkou Hotel. It is rewarding to know that we arranged a suitable room for you where you enjoyed the fantastic view of Shanghai. It is our aim to achieve all guests’ satisfaction and we are glad that we had contributed to your wonderful stay... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

For business, I always stay at the Sheraton Hongkou. The staff is always friendly and helpful no matter what the request may be. Rooms are always in great condition when I arrive and throughout the stay. My only displeasure, which is slight at that, is the breakfast buffet. It was not the quality of past visits on my last trip.... More 

Was this review helpful? Yes 1
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Okeanos E, Thank you for sharing your valuable comments with us. We are pleased to know that you have enjoyed our considerate service, clean and comfortable room. Regarding your comment, our F&B team is now working on a more effective way to serve guests. We, at Sheraton Shanghai Hongkou, strive to provide our guests with the highest quality of... More 

Cardiff
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2015

We were pleasantly surprised when told upon checking in that we were upgraded to an executive suite with views of the Bund. Thank You! True enough, we had the most amazing view of N Bund and its surrounding areas. Check out the luxurious rain shower bathroom- oh my! Lots of eastern and western choice for breakfast but if you have... More 

Was this review helpful? Yes 1
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Sandie C, We would like to thank you for staying with Sheraton Shanghai Hongkou Hotel. We hope your trip was full of stories to share. Actually, we are extremely delighted to know that all services and facilities offered were to your complete satisfaction and you had a truly amazing and relaxing experience here. Your positive review has been shared... More 

Shanghai Region, China
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 19, 2015

Located not far from the bund. Hotel prices is reasonable and conveniently located near the subway station . Great choice of food around the hotel. Don't forget to visit the Jewish museum located not far from the hotel . Plenty of local delicacies around hotel vicinity

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David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear teo a, Thank you for sharing your experience related to your stay with us at Sheraton Shanghai Hongkou Hotel. We are thrilled to read that the convenient location and nearby places contributed to the enjoyment of your overall stay with us. We are looking forward to the opportunity to welcome you back to our hotel. Thank you. Best Regards,... More 

Johannesburg, South Africa
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2015

I would highly recommend this hotel for a stay, be it business or leisure. The facilities, the staff and all round hospitality and service is amazing. The reception and lobby is stunning with clean modrern lines and architecture all round. Check in is a breeze and staff are very helpful. The rooms are superb, I have stayed here more than... More 

Was this review helpful? Yes 1
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Ziikara, Thank you for taking time to share your wonderful feedback with us. We were pleased to learn that your stay with us was an extremely enjoyable, comfortable experience and that your high expectations were met on a variety of services and amenities that were available to you. We are looking forward to welcoming you back in the near... More 

San Diego, California
Level Contributor
3 reviews
5 of 5 stars Reviewed July 10, 2015

My experience here in Oct, 2014 was pleasant. This hotel is relatively new, much more luxury in design than the Sheratons in the US. The staff seemed well trained by a high international standard. As a Shanghai native immigrant, visiting the hometown became an exotic event. First of all, it was nice right at the entrance to see the smile... More 

Was this review helpful? Yes
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear alohasandiego2003, Many thanks for taking time to leave your comment following your stay with us at Sheraton Shanghai Hongkou Hotel. We are so happy to know that you enjoyed your stay with us and the service you received from our team. It is quite a pleasure to learn that our beautiful and comfortable room, well-appointed facilities, convenient metro and... More 

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Staying in Hongkou

Neighborhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
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