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All 3,845 Shanghai hotels

Sheraton Shanghai Hongkou Hotel

4.5 of 5 Hotel   |   No.59 Siping Road, Shanghai 200086, China (Sichuan North Road)
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Ranked #28 of 3,845 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
RICHARD C Sherwood Park, Canada
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558 reviews from our community

Traveler rating
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    10
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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  • Chinese (Simplified) first
  • English first
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English first
Sherwood Park, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We checked into this hotel upon our arrival in Shanghai after a river Cruise on the Yangtze River. We needed a nice clean place to unwind after a hectic 4 day cruise and the hotel just blew us away with its luxury. Room is big, clean and has a great view. Our room includes breakfast and the buffet breakfast is... More

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London
Top Contributor
60 reviews 60 reviews
28 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

I used the Sheraton Hotel for my trip to Shanghai, and found it to be conveniently located, close to the metro station and also serviced with cheap taxis to travel around Shanghai. Upon check in I was advised smoking only rooms were available due to capacity, but refused to accept a smoking room. The thought of stale smoke lingering on... More

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Roundtheworlders, Greetings from Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your recent stay with us and greatly appreciate your feedback. And for sure we will share your comments with the team for their attention and improvement. We sincerely look forward to welcoming you back in the future. Regards, Jairus Online Sales Executive Jairus.Zou@sheraton.com More

Bonn, Germany
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Perfectly located hotel directly at Shanghai's Peoples' Square. Rooms are very tidy but not too large in size. Staff is very friendly, warm hearted and fluent in English. The SPG Lounge on 40th floor offers breakfast and dinner for SPG Platinum Members - the buffet is good and the view is amazing.

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Chris, Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. Your feedback is very important for us in the future. We look forward to welcoming you back soon! Best regards. Regards, Jairus jairus.zou@sheraton.com More

Sonoma County, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was absolutely beautiful inside. The rooms were large with great views of the city. We had floor to ceiling windows and at night the view was spectacular. The interior is modern and spacious. This was the nicest Sheraton I've ever stayed at! The location was close to the Bund and convenient for walking.

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Maire, Thank you for taking some time to write this fantastic review. Furthermore, we are delighted that you enjoyed our Rooms and facilities. Recently we have upgraded the the buffet section with a new high class menu. Hopefully we'll meet you again in the near future. Please feel free to contact me whenever you plan to visit Shanghai again.... More

Seattle, Washington, United States
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms are great! On par with other Sheratons in China. If you haven't stayed at a Sheraton in China, they're significantly nicer than Sheratons in the US - at least a star or two better in terms of facilities. Staff is a mixed bag. I was refused late checkout as SPG Gold; the front desk claimed it's a Platinum only... More

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Philip, Thank you for the review and it is good to see that you enjoyed your stay. Looking forward to welcome you back very soon. Kind regards Jairus Zou Online Sales Executive jairus.zou@sheraton.com More

Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Excellent rooms but that is about it, Breakfast buffet not bad, food from room service well Macdonals taste better, staff not as good as before English speaking and understanding going downhill but a comfortable rooms make up for it.

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Andrew, Greetings from Sheraton Shanghai Hongkou Hotel! Thank you for staying with us and we are glad that you enjoyed your time here. You precious comments informed us what we need to do further, we surely will improve your experience for your next staying. Sincerely looking forward to welcoming you back in the future. Regards, Jairus Online Sales Executive... More

Tehran, Iran
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

this hotel was so comfortable and was so new and it rooms had a very nice view which you could see this ingested city from your room. this hotel has a very modern pool which all of it's tools were new. the beds also were soft and large. it also had a smoking rooms for people who are smoking. and... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Soheil z, Thank you for your amazing comments and it is great to see that our hotel was able to service you well. Looking forward to welcome you back again very soon. Take care Kind regards Jairus Zou Sheraton Shanghai Hongkou Hotel Online Sales Executive jairus.zou@sheraton.com More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights on leisure. This is quite a new hotel that has been constructed in an area that is not quiet fully developed yet nor is it in the center of the CBD. However I had an absolutely fantastic time here! The rooms were spacious, sleek and modern with friendly staff that were quite helpful in many... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Jack D, Thank you for sharing your recent experience at Sheraton Shanghai Hongkou hotel. It’s our pleasure to provide you with a pleasant stay. We are looking forward to welcoming you back in the future. Hopefully you'll contact with me anytime you want at your next stay with us. Thanks BR Jairus Zou Online Sales Executive jairus.zou@sheraton.com More

Top Contributor
62 reviews 62 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a relatively new hotel and, as such, the hotel hardware is of a good standard. In particular, the rooms are very comfortable and well equipped. In general the staff are friendly if a little hopeless at times. It is unfortunate that the staff with the best attitude tend to be those least able to communicate in English and... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Guest, Thanks for choosing our hotel during your trip. It's our pleasure to host you. We were very happy to get your feedback, then we know where and what we need to improve. We will further training our staff and work out solutions with our chef to improve the food quality both in the In-Room-Dinning & Restaurants. Hopefully you... More

tokyo
Contributor
19 reviews 19 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is near a Metro . Traffic is as always terrible nowadays in Shanghai .Best bet if you have meetings in this District then I would recommend that you stay here.The food and restuarant is plentiful in this complex , design is wonderful and would return to stay here . Front Office as always warmth and friendly . Food in... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Mr. calvinchan Warm Greetings from Sheraton Shanghai Hongkou Hotel. Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. Sincerely appreciating your positive comments. Your feedback is so important for us in the future. Sincerely hope to welcome you back in the future for more explorations! BR Jairus... More

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Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Location: China > Shanghai Region > Shanghai > Sichuan North Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
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