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All 3,841 Shanghai hotels

Sheraton Shanghai Hongkou Hotel

4.5 of 5 Hotel   |   No.59 Siping Road, Shanghai 200086, China (Sichuan North Road)
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Ranked #25 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Andrew John B
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551 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Excellent rooms but that is about it, Breakfast buffet not bad, food from room service well Macdonals taste better, staff not as good as before English speaking and understanding going downhill but a comfortable rooms make up for it.

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Tehran, Iran
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

this hotel was so comfortable and was so new and it rooms had a very nice view which you could see this ingested city from your room. this hotel has a very modern pool which all of it's tools were new. the beds also were soft and large. it also had a smoking rooms for people who are smoking. and... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights on leisure. This is quite a new hotel that has been constructed in an area that is not quiet fully developed yet nor is it in the center of the CBD. However I had an absolutely fantastic time here! The rooms were spacious, sleek and modern with friendly staff that were quite helpful in many... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Jack D, Thank you for sharing your recent experience at Sheraton Shanghai Hongkou hotel. It’s our pleasure to provide you with a pleasant stay. We are looking forward to welcoming you back in the future. Hopefully you'll contact with me anytime you want at your next stay with us. Thanks BR Jairus Zou Online Sales Executive jairus.zou@sheraton.com More

Top Contributor
61 reviews 61 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a relatively new hotel and, as such, the hotel hardware is of a good standard. In particular, the rooms are very comfortable and well equipped. In general the staff are friendly if a little hopeless at times. It is unfortunate that the staff with the best attitude tend to be those least able to communicate in English and... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Guest, Thanks for choosing our hotel during your trip. It's our pleasure to host you. We were very happy to get your feedback, then we know where and what we need to improve. We will further training our staff and work out solutions with our chef to improve the food quality both in the In-Room-Dinning & Restaurants. Hopefully you... More

tokyo
Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

It is near a Metro . Traffic is as always terrible nowadays in Shanghai .Best bet if you have meetings in this District then I would recommend that you stay here.The food and restuarant is plentiful in this complex , design is wonderful and would return to stay here . Front Office as always warmth and friendly . Food in... More

Was this review helpful? Yes 1
Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Mr. calvinchan Warm Greetings from Sheraton Shanghai Hongkou Hotel. Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. Sincerely appreciating your positive comments. Your feedback is so important for us in the future. Sincerely hope to welcome you back in the future for more explorations! BR Jairus... More

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel meets almost if not all the expectations of any visitor, whether on business or leisure at half the rate of hotels in the New Pudong area. There's a metro station just outside to take you all around Shanghai, and it's within 3-mile walking distance to the Bund. Good to try on cool evenings.

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Jairus z, Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Armi M, Thank you for your detailed review on tripadvisor.com. It's my pleasure that you had a wonderful stay with us and we'll try to bring you a better experience when you next stay. Please feel free to contact me whenever you come back to us again. Best regards Jairus Zou Online Sales Executive Sheraton Shanghai Hongkou Hotel jairus.zou@sheraton.com More

Senior Contributor
35 reviews 35 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of the hotel with high floors. Extremely good if you are a SPG guest and can get yourself on the club floors. The hotel is close to the subway and easily accessible. Good spread of breakfast in the morning but at times the crowd can be overwhelming. Service is good at the reception. Loved the room housed... More

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Joyce Z, Marketing Specialist at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear DaHoneymoonerz, Greeting from Sheraton Shanghai Hongkou Hotel, Thank you very much for choosing our Hotel. We are glad that you enjoyed your stay here with us. Your feedback is very important for us in the future. We look forward to welcoming you back soon! Best regards. Regards, More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in Jul 2014, Hotel was excellent throughout, was here on business for 2 weeks and the stay was of top quality throughout. Checkin was a breeze , staff were friendly and helpful, Concierge was also very helpful too. The room was large and so was the bathroom , with a large shower, I stayed in a king room. The... More

Was this review helpful? Yes 1
Joyce Z, Markting Specialist at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear DaHoneymoonerz, Greetings from Sheraton Shanghai Hongkou Hotel. Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. We sincerely appreciate your positive comments. Your feedback is very important for us in the future. Sincerely hope to welcome you back in the future for more explorations! Best regards, More

California City, California
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 21, 2014

Overall a great property. Room is clean, well appointed and well sized. Beds are comfortable and the view was magnificent through the haze. Modern style with a walk-in shower. Sheets are warm and air worked great. We originally were on a smoking floor. The front desk was able to change this immediately. It was nice to be on the club... More

Was this review helpful? Yes 1
Joyce Z, Marketing Specialist at Sheraton Shanghai Hongkou Hotel, responded to this review

Jerry T Greetings from Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your recent stay with us and greatly appreciate your feedback. And for sure we will share your comments with the team for their attention and improvement. We sincerely look forward to welcoming you back in the future. Regards, More

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 17, 2014

I am a SPG Gold member and I have visited a fair share of hotels in my life time. The hotel is one go the best so far! The staff is very professional. I was upgraded to the club room on 31st floor and I asked for the club level benefits fat the cost of 500 RMB (yuan). The view... More

Was this review helpful? Yes
Joyce Z, Marketing Specialist at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Harry J Thank you very much for choosing Sheraton Shanghai Hongkou Hotel. We are glad that you enjoyed your stay here with us. Your feedback is very important for us in the future. We look forward to welcoming you back soon! Best regards. Regards, More

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Additional Information about Sheraton Shanghai Hongkou Hotel

Address: No.59 Siping Road, Shanghai 200086, China
Location: China > Shanghai Region > Shanghai > Sichuan North Road
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Hongkou Hotel 4.5*
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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#20 Romantic Hotel in Shanghai #24 Luxury Hotel in Shanghai #27 Family Hotel in Shanghai #36 Business Hotel in Shanghai #266 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more   less 
Number of rooms
471

Questions & Answers

Questions? Get answers from Sheraton Shanghai Hongkou Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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