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Sheraton Shanghai Hongkou Hotel

#56 of 4,068 Hotels in Shanghai
Certificate of Excellence
No.59 Siping Road, Shanghai 200086, China
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Sheraton Shanghai Hongkou Hotel
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686 Reviews from our TripAdvisor Community

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Hawaii
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Having been spoiled by W Chang'an and Four Points in Beijing and following an extended weather delayed train ride at 1 am, our reception was perfunctory with only one basic room available on a high floor due to the fully booked capacity of 36 (?) floors of 471 rooms in late January! One can never tell fact from fiction with... More 

Helpful?
Thank eCloud
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear ttiswaf, Many thanks for your very complimentary feedback on your recent stay with us. We are delighted to know that your experience with us was positive. The convenient location, well-appointed facilities and nice meals we offered were very favorable. We do hope you will stay us again and we look forward to meeting you on your next visit to... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best part of the hotel is the location. It next to the Metro station with only 3 stops to East Nanjing road (3 yuan - one way). The rooms are modern and mostly clean (shower mat was old/cracked with a little bit of mold, staff very friendly when I told them), the pool and sauna are closed while I... More 

Helpful?
Thank Nathan L
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Nathan L, Thank you for taking the time to share your wonderful feedback with us. We were very pleased to read that your stay with us was an extremely enjoyable, comfortable one and that your high expectations were met on a variety of services and amenities that were available to you. We are looking forward to welcoming you back... More 

Whistler, Canada
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was great to stay here, right near subway line and excellent rooms and breakfast options. Stayed in May 2015 at the end of a 3 week China trip. Although not in the center of Shanghai I did actually walk back to the Hotel from the Bund area (about 40 minutes) and there was a subway station right next door. Would... More 

Helpful?
Thank Erinday
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Erinday, Thank you for taking time to post your fantastic review of our hotel, which is highly appreciated. It is so nice to hear that how much you have enjoyed your stay with us here, and that the room and breakfasts rendered were to your satisfaction. We are very excited to learn that you will choose to return to... More 

Beijing, China
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 3, 2016

Good location in Shanghai and easy to reach by subway lines. Quite new, while the services are average. A lots events, and there are always someone smoking in lobby, no improvement even after complaints.

Helpful?
Thank Eric_QM
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Eric_QM, Greetings from Sheraton Shanghai Hongkou Hotel. We are delighted to know you enjoyed our hotel’s location. Besides, please accept my sincerest apology for the inconvenience you experienced in the lobby due to the smell of smoke. Please be assured that we will pay more attention to the public area to avoid guests’ smoking. We are looking forward to... More 

Singapore, Singapore
Level Contributor
66 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 26, 2015

The hotel have treated me very well everytime I stay here hence this is usually my first choice when I'm in Shanghai. I always go to the Executive lounge to hangout for some freshly squeezed orange juice as it doesn't seem common in China hotels. Unfortunately the morning breakfast and evening happy hour spread aren't as expansive as some other... More 

Helpful?
Thank lcpteck
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Nathan L, Thank you for taking the time to share your wonderful feedback with us. We were very pleased to read that your stay with us was an extremely enjoyable, comfortable one and that your high expectations were met on a variety of services and amenities that were available to you. We are looking forward to welcoming you back... More 

Geelong, Australia
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

I stay at this hotel regularly and again my only compliant is that in their Winter, they hear the hotel ridiculously hot. Now, I'm told that 99% of travelers want their room no cooler than 24 degrees. I struggle anything above 22! Therefore, as usual I had to call up reception and ask to be moved to a cooler room,... More 

Helpful?
Thank Murdy31073
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Murdy31073, Thank you for sharing your stay with us at Sheraton Shanghai Hongkou Hotel. We are excited to know you choose our hotel regularly. As the air condition problem, we will work on to adjust it. We are looking forward to the opportunity to welcome you back to our hotel. Thank you. Best Regards, David Cao General Manager Sheraton... More 

Dundee, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

Room was very good standard, I was on a high floor so no traffic noise. Nice comfortable and large bed with crisp linen. The room had a big TV with a decent selection of western channels. The mini bar was decently stocked although I didn't use it much. Shower was a good pressure and volume and spacious, overall the bathroom... More 

Helpful?
Thank RedLichtie65
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear RedLichtie65, We would like to thank you for staying with Sheraton Shanghai Hongkou Hotel. We hope your trip was full of stories to share. Actually, we are delighted to know that our room’s facilities were to your satisfaction and you had a truly amazing and relaxing experience in our hotel’s room and sky bar. Your positive review has been... More 

Tehran, Iran
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 14, 2015

My friend and I were there from 26 oct to 29 of oct.the hotel is in a good location , is very clean , room was very large ,comfortable bed ,enough and fast elevator,beautiful lobby .staff are nice and helpful.check in and check out was very simple and fast. breakfast was great.i like this hotel and recommend it .

Helpful?
Thank sabah k
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear sabah K, Thank you for taking time to share your wonderful feedback with us. We are excited to learn that your stay with us was an enjoyable, comfortable experience and that your expectations were met on a variety of services and amenities that were available to you. We are looking forward to welcoming you back in the near future.... More 

Telford, United Kingdom
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

Stayed 11 nights at Sheraton Hongkou as it was close to the hospital where my husband was an inpatient. The room was clean and bright and the Sweet Sleeper bed was very, very comfortable. The breakfast buffet had a great choice of food every day and the staff at breakfast had a welcome smile each morning .....the Breakfast Supervisor (Shawn... More 

Helpful?
Thank Annie58UK
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Annie58UK, Thank you for taking time to share your wonderful feedback with us. We were pleased to learn that your stay with us was an enjoyable, comfortable experience and that your expectations were met on a variety of services and amenities that were available to you. We are looking forward to welcoming you back in the near future. Thank... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2015 via mobile

I usually select a Marriott property for business travel. I stayed at this property to be with my co-workers and customers. I was happy and impressed with the room, gym, bar, and breakfast. Location worked well to the conference center. Hotel lobby was a good meeting spot.

Helpful?
Thank Mitch W
David C, General Manager at Sheraton Shanghai Hongkou Hotel, responded to this review

Dear Mitch W, We would like to thank you for staying with Sheraton Shanghai Hongkou Hotel. We are delighted to know that our rooms, gym, bar, breakfast and location offered met your satisfaction and you had a nice experience here. We are looking forward to the pleasure of welcoming you back soon. Thank you. Best Regards, David Cao General Manager... More 

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Staying in Hongkou

Neighborhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
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