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All 3,837 Shanghai hotels

Hilton Shanghai Hongqiao

5.0 of 5 Hotel   |   No.1116 Hongsong East Road, Shanghai 201103, China (Hongqiao)
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Ranked #32 of 3,837 hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
drGaynor Bologna, Italy
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344 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Bologna, Italy
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Classical Hilton hotel in a big city. Not much to say, if not that if you are looking for a charme hotel, this is not the case. As usual I write the PRO and the CONTRA PRO Location: Shanghai is way too big to call a specific area "downtown", but the hotel is conveniently located to reach most of the... More

Was this review helpful? Yes 2
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai! Thank you for taking the time to write about your recent stay at our hotel. Your comments are very valuable and will help us to improve the stay experience of our guests. I am surprised, however, to read that you did not find any fruit salad on the breakfast buffet. This is one of the standard... More

Ann Arbor, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Being a diamond member in Hilton honors might skew my view. This is an awesome hotel. The room was large and very very clean. Staff was great and helpful. The gym was one of the best I have ever seen in a hotel, it was bigger and better equipped than some privately run gyms or chains. Executive lounge was outfitted... More

Was this review helpful? Yes
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear Mr. Randy – Greetings from Hilton Shanghai Hongqiao! It is a pleasure reading your passionate comments about your recent stay at our hotel. Given that you are a HHonors Diamond member – and, therefore, are a seasoned traveler – your feedback is even more valuable. Rest assured that I will forward your encouraging note to all team members! Indeed,... More

Kuala Lumpur
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Neat hotel, expensive but it is a Hilton! Not near the metro but reachable by taxi and depending on the time of day traffic is not too bad. Arrived late and had room service which was not bad, freshly prepared and tasty. Bed was comfy and room very spacious. Bath in the room is a great idea but there was... More

Was this review helpful? Yes 1
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! Thank you for your feedback and for your valuable comments with regards to your recent stay at our hotel. I am very pleased that – overall – you had a pleasant time and that our facility and services were up to your liking. I do notice, however, that you encountered an issue with the water... More

Canberra
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is wonderful, we had an executive room, that was huge and the beds amazing. I have not real criticisms, other than it takes a bit of time to get from the hotel to the bund (30 mins in heavy traffic) and other attractions. It is a bit of a distance from the subway, if closer would be perfect... More

Was this review helpful? Yes 1
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear Mr. Chris – Greetings from Hilton Shanghai Hongqiao! Thank you for sharing your kind review on Tripadvisor. It is a pleasure to read that you had a pleasant stay in one of our Executive Rooms and that the bed exceeded your expectations! The hotel is located in Honqgiao which is among Shanghai’s fastest growing business districts. Many multinational companies... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The executive tower 3 is interesting to get to from the main lobby, but once there it is an exclusive enclave. The breakfast and evening drinks/food are great. Service top notch. Rooms are great with a comfortable bed and a quiet AC unit that doesn't blow cold air from a vent above the bed like some hotels.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! It is a great pleasure to receive your positive and encouraging feedback of your recent stay at our hotel. Thank you for sharing your feedback on both Tripadvisor and our internal guest survey. Rest assured that I will forward your comments with my colleagues from the Executive Lounge who have given you this good experience!... More

Austin, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed for 4 nights at this hotel. We had one of their 2 bedroom suites, with access to the executive lounge. The hotel itself is magnificent. Beautifully decorated, spacious, great (though expensive) restaurants, fantastic breakfast. The staff is very, very friendly. It has one of the best workout facilities of any hotels I've stayed in, a... More

Was this review helpful? Yes 1
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! Thank you for sharing your elaborate review on Tripadvisor. It was a pleasure to meeting you and your family in our Executive Lounge and I am pleased that – together with my team members – we have been able to give you a bit of a “4th of July experience”. Although the majority of our... More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed there twice, so far. Same expected quality as most US Hiltons. Minor mold in the showers. Seems to be typical at most hotels in China. Extras (mini bar, restaurant, room service, etc...) have very high markups.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! Thank you for taking the time to having completed our internal questionnaire and for having posted your review on Tripadvisor. I am pleased to read that you value our accommodation. I do apologize for the issue you encountered in the bathroom. I have discussed this with our Executive Housekeeper we will focus more on the... More

Rotterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Spacious, professional, relaxing, quiet, friendly, delicious food, helpful doormen, great bed, medium level wifi connection, easy access to the city + hong-chiao business area, very friendly and professional staff that even become friends, the staff act on any of your request with speed. Cant wait to stay there again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear Mr. Matthew – Greetings from Hilton Shanghai Hongqiao! Thank you for your positive review of our hotel, and especially of my team members who highlighted your stay experience with us. Rest assured that I will share your comments with all my colleagues, particularly with the doormen! As you rightly mentioned, our hotel is conveniently located towards Shanghai’s main business... More

Charlotte, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is an incredibly well run hotel. The appearance and cleanliness is superb. The staff are eager to help with your every need. The fitness center is one of the best I have used in a hotel. Great experience.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear Mr. Joseph - Greetings from Hilton Shanghai Hongqiao! Thank you for taking the time to write down your experiences of your recent stay with us. I am particularly pleased to read that you valued the hospitality and friendliness of our team members. I will definitely share your encouraging feedback with the entire team. The gym, pool and tennis courts... More

Shanghai, China
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed in Hilton Hotel in Shanghai for 4 nights in July 2014, I can fully recommendeted this hotel, service is very good, breakfast choices are huge( you can choose between continetal chincesse or japanisse breakfast), rooms are very clean, bathrooms are very clean as well i use few time a gym which is located in hotel-its very nice gym-simple... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! Thank you for taking the time to sharing your experiences about your recent stay at our hotel. I am pleased to read that you had a great time for the four nights you stayed with us. We are proud of the wide variety of items we offer on our breakfast buffet. With the help of... More

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Additional Information about Hilton Shanghai Hongqiao

Address: No.1116 Hongsong East Road, Shanghai 201103, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Shanghai Hongqiao 5*
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Also Known As:
Hilton Shanghai Hongqiao Hotel Shanghai

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#17 Spa Hotel in Shanghai #21 Business Hotel in Shanghai #31 Luxury Hotel in Shanghai #60 Romantic Hotel in Shanghai #189 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world. ... more   less 
Number of rooms
662

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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