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Hilton Shanghai Hongqiao

#55 of 3,985 Hotels in Shanghai
Certificate of Excellence
Hotel website
No.1116 Hongsong East Road, Shanghai 201103, China
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25% Off & Free Wifi
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Hilton Shanghai Hongqiao
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Hilton Shanghai Hongqiao
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558 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (558)
  • Mar-May only
    (148)
  • Jun-Aug only
    (146)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (137)
All months
Shanghai, China
4 of 5 stars Reviewed 2 days ago NEW

Was really good to stay. Wifi is for free when you get registered. Communication will not be a barrier. Many restaurants are available in walk able distance and people from foreign counties can get their foods nearby.

Review collected in partnership with Hilton Hotels & Resorts

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Coral Springs, Florida
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is definitely a five-star Hilton so no real complaints here of any kind. I stayed here just this month (July 2015) for three (3) nights as part of a week-long business trip. (Also stayed a few nights in Suzhou province). Rooms are very luxurious with all the extras needed (and more) for the business traveler. The breakfast buffet is... More 

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you very much for taking the time to share with us your experience in our hotel during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ service that our brand is known to provide worldwide. We noticed that you really took time exploring our hotel and... More 

Zeeland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful place! Friendly staff always smiling and saying hello. The place felt clean, cool, and dry on a very hot and muggy week in July. The food and drink options are great. I liked the breakfast at the executive lounge before work...great way to start the day. It was my home away from home. I knew at the end of... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, It gives us a great honor to read your review and we appreciate your highly compliment. All of our staff take pride in providing our guests with the highest standards in hospitality. And our aim is to build Hilton Shanghai Hongqiao a home away from home. We do value your patronage and look forward to welcoming you... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent there two night and I really enjoined the quality of Hilton. I have to specify that we had an upgrade for free! I know recently they rebuilt the bathrooms and everything looks perfect. I was in a smoking room and no smell at all!

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you very much for taking the time to share with us your experience in our hotel during your recent stay with us. All of your comments will be shared with the team and the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every... More 

Macau
1 review
4 of 5 stars Reviewed 2 weeks ago

we like to stay in this hotel,the room was, everything were very clean. Great breakfast. But it takes 30-4o- min by taxi to get to city center. Nice staff, speak English. No Russian channels, lol. It was huge line to check out

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Very much appreciate for choosing Hilton Shanghai Hongqiao and sharing with us your comment. We are now launching our No-stop Check Out to make our customers much easier and cut the line for checking out. All you need to do is fill in the No-stop Check Out Request Form during your check in and drop the key... More 

Munich, Germany
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for one night only when my flight was cancelled - it's very convenient for the airport. Nice hotel, new, good quality furnishings etc and all very modern and unfussy. Breakfast was good. There are several restaurant choices, I only tried the lunch place, it was over priced (EUR 25 for a bowl of wonton soup!) but then... More 

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, I would like to say thank you for choosing Hilton Shanghai Hongqiao as your accommodation choice when your flight was cancelled and taking your time to write comments for us. It gives us great pleasure to know that you were pleased with the facilities and convenience. It is very important for us to hear valuable feedback from... More 

Farmington HIlls, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff and the facility are wonderful. The Swedish massage is a perfect way to start your trip after a long place flight. The workout area and the Executive lounge are absolutely perfect for relaxing.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for taking the time to post feedback from your recent stay at our hotel. All of your comments will be shared with the team and the staff will be thrilled to read your compliments. We are proud of our team and service they deliver for our guests every day. Should you travel back to Shanghai,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Suitable for a business trip. Would highly recommend a stay at this hotel; excellent services, facilities and rooms at a reasonable price. However, the price of some bar food dishes and wine was slightly on the high side.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for choosing Hilton Shanghai Hongqiao and sharing with us your experience during your stay. We are glad to note that you have found our facilities and services to have met your expectations. It is very important for us to hear valuable feedback from our guests like you, in order for us to make necessary improvement.... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

With about 30 min taxi ride (depending on traffic) you are downtown Shanghai. Surrounded by restaurants, hotels, malls etc the hotel is a great place where to relax during a business trip. The hotel breakfast buffet is enormous with a wide choice of cuisines from all over the world. Rooms are spacious and quiet, beds very comfortable.

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying Hilton Shanghai Hongqiao and taking your time to share with us your experience in our hotel during your recent stay. I was very pleased to read that you enjoyed your stay here, it is always encouraging for us to learn that our guests are satisfied with our services as it is what we... More 

Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Truly a Hilton in quality, not at all like other Chinese hotels. Very big rooms (we stayed at the top/executive floor), quite luxurious overall, with a spacious office desk beside the window / with a view. Big tub/ bath and bathroom also had a separate shower with glass partitions between shower and the toilet. The breakfast buffet is very good... More 

Was this review helpful? Yes
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued customer, Thank you for staying at Hilton Shanghai Hongqiao on your recent visit to Shanghai and taking your time sharing with us your experiences. Hilton Worldwide and all of us at Hilton Shanghai Hongqiao take pride in providing our guests with the highest standards in hospitality. It gives us great pleasure to know that you were pleased with... More 

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
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