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All 3,849 Shanghai hotels

Hilton Shanghai Hongqiao

5.0 of 5 Hotel   |   No.1116 Hongsong East Road, Shanghai 201103, China (Hongqiao)
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Ranked #36 of 3,849 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
DutchWood Woerden, The Netherlands
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372 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woerden, The Netherlands
Contributor
17 reviews 17 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Large business hotel which we selected because of its location related to the place we needed to be. A typical Hilton with all it's qualities. On walking distance of the hotel is a "foreigner" street with small bars and restaurants, so we never had dinner in the hotel. The bar in the hotel is a bit too posh in my... More

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SÃO PAULO, Brazil
1 review
4 of 5 stars Reviewed 2 days ago NEW

Was well received by the hotel Hilton Hongqiao in Shanghai, its employees are helpful. Has an excellent breakfast option with several options. The restaurant meets the need of their guests! Just leave a note regarding the lack of a taxi service offered by the hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Sydney, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel just one night before catching the VFT to northern China. Room was upgraded when I checked in which was a pleasant surprise after a long journey. Very comfortable room and had an excellent sleep. Breakfast buffet was OK, but service was not as good as I have experienced in Indian hotels. WIFI was adequate but not... More

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! On behalf of our entire team I would like to sincerely thank you for coming to stay with and for sharing your most valuable feedback. I am very happy to see that overall you had a very nice stay and I can assure you that we will always work hard on improving on how we... More

Amsterdam, The Netherlands
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is quite new, and very very nice. Rooms are big and if you can afford a superior room or better , rooms are stunning. Hotel has swimming pool, tennis courts , gym , massage. Really like and recommend it. Breakfast is also very good. Staff excellent. If you are in town for tourism you can consider it (... More

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! Many thanks for taking the time to write such a lovely review following your stay with us at Hilton Shanghai Hongqiao, We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location for business in the area, excellent service and room quality. As you... More

Frankfurt, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Ended up checking in without a reservation due to a last minute change of travel schedule, very good experience in this hotel. The service is good and the personnel quite friendly. The rooms are nice, large and quiet, very large bathrooms, and have a great work station. Absolutely one of the best hotel when traveling for work. Although the hotel... More

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! I would like to thank you for choosing Hilton Shanghai Hongqiao as your accommodation choice during your recent stay in Shanghai, and for taking the time to write comments for us. As you rightly mentioned, you stayed in Tower 3, i.e. our Executive Tower. This Tower only features 84 rooms and has a separate entrance,... More

Ontario, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

It was a great experience at this hotel. I will be looking forward to my next stay. The food at the hotel exceeded my expectations. This hotel has a good variety of amenities that should suit any business traveler.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! Thank you for taking the time to sharing your experiences about your recent stay at our hotel. I am delighted to hear that our food exceeded your expectations. We recently changed our breakfast variety to ensure we have the most popular breakfast dishes available for our guests from all over the world. With the help... More

1 review
4 of 5 stars Reviewed 1 week ago

Overall the 3 night stay was very good. 2 issues on this stay. 1. When I checked in they ran out of smoking rooms. Smoking is acceptable in China, not like it is in the US where you're an outcast. That's why I was so surprised they ran out. The following day I moved rooms and all was fine. 2.... More

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! We thank you so much for taking your valuable time to write us a review. I am pleased to read that you value our accommodation after moving into the smoking room. I do apologize for the shelf issue. I have discussed this with our Executive Housekeeper we will focus more on the placement of toiletries.... More

Senior Contributor
36 reviews 36 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Not a bad place to stay but nothing great, as always will put the good and the bad Good - Very nice property with great facilities, like pool, gym, lounge, etc - Upgraded room was very nice, nice style and very modern (31208 staying until Tuesday 23rd Sept) - Close to the bar street in Hongqiao so that is nice... More

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! Thank you for staying with us on your recent visit to Shanghai and for taking the time to share your staying experience with TripAdvisor. I am pleased to read that you had the opportunity to try most of the hotel’s facilities. I would also like to thank you for the improvements you suggested. I have... More

Charlotte, North Carolina
Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I have visited and lived (2005 - 2010) in Shanghai since 2000. I first stayed in the Hilton in Hongqiao last September and just returned for 3 days this week. Had I rated it last year it would have been 3 but my recent visit changed my mind as the hotel seems to be improving service wise. As a long... More

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! As a Hilton Hotel, we believe our guests will be appreciative of the effort in ensuring all details are being considered and looked into for a comfortable stay experience. You stayed in Tower 3, which is our so called Executive Tower. Although this tower is connected to the main hotel building, it operates as a... More

EA
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Shanghai has many very good hotels to offer. Anyhow this is one of the hotels I like most. As it is out of the city center it is fair priced. It is very close to the Hongqiao airport and railway station which makes it a good starting or finishing point for China internal travel and business tours. The staff is... More

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HiltonSHHongqiao, General Manager at Hilton Shanghai Hongqiao, responded to this review

Greetings from Hilton Shanghai Hongqiao! It is a great pleasure to receive your positive and encouraging feedback of your recent stay at our hotel. Thank you for sharing your feedback on Tripadvisor. As you rightly mentioned, our hotel is very close to the Hongqiao airport and railway station. For that reason, we welcome both business and leisure travelers. To make... More

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Additional Information about Hilton Shanghai Hongqiao

Address: No.1116 Hongsong East Road, Shanghai 201103, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Shanghai Hongqiao 5*
Number of rooms: 662
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Also Known As:
Hilton Shanghai Hongqiao Hotel Shanghai

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