How comes that a new hotel does not have wifi connection exept from the executive floor? Moreover the executive lounge closes at 11pm.
Western breakfast is good but limited in variety.
Staff is nice but slow, their English is a bit poor. Due to the entrance of the hotel respect to the street taxi are few,so you might wait more...
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I stayed at this hotel in two rooms, with my family in August. Previously I had stayed the odd night for business, and I'd been very impressed by this hotel. Our stay was no different, the rooms are well designed, very nicely furnished, exceptionally clean, and everything works the way it should. The bed and linen are of a very...
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This should be a terrific hotel. Rooms are comfortable and well fitted-out. Gym and spa facilities are good. Comfortable beds and good linen. So what went wrong?
Well, let's start with the gym. It closes at 10.30pm, so I rocked up at 10.00pm, wanting a quick swim before bed. But you need a key to use a locker, and you...
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Dear peekay68, thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. Here we sincerely appologize for some of our staffs' unsuitalbe attitude and reaction you experienced and your feedback was forwarded to hotel management immediately for our future training and improvement.
We look forward to...
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Not located in the heart of Shanghai, but on a major artery. Taxis were plentiful.
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Dear Molly7300, thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. Your feedback was forwarded to hotel management immediately for our future training and improvement.
We look forward to welcoming you back in the future.
Always trusted, always ahead.
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The hotel was good. Rooms were clean and equipped with latest gadgets with a good view.
There was not much variety in the food being offered. We preferred to eat out.
Service was upto standard.
The only con was the distance to the metro station which was quite a bit.
The hotel was pretty close to the main shopping area.
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Dear Charuag, thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. Your feedback was forwarded to hotel management immediately for our future training and improvement.
We look forward to welcoming you back in the future.
Always trusted, always ahead.
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In the past week, I have stayed twice at the Hotel Nikko Shanghai, and I loved it. The place has a real feel of quality, and the rooms are fantastic. Breakfast isn't on a par with say the Intercontinental Puxi, or JW Marriott, but that aside, its a very relaxing hotel to be in. I found the staff very helpful,...
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Dear travel-devil008, thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. Here we sincerely appologize for the unperfect consierge service you experienced and your feedback was forwarded to hotel management immediately for our future training and improvement.
We look forward to welcoming you back in...
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The attitude of the reception desk was very cold at check in&out process. The A/C in my room did not work well. I called them twice, but it's not fixed at all.
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Dear icephere, thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. Here we sincerely appologize for some of our staffs' cold attitude you experienced and your feedback was forwarded to hotel management immediately for our future training and improvement.
We look forward to welcoming you...
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WOW talk about state of the art....... Cannot beat the location and the new construction facilities.
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Dear SavyTravelerNYC,
Thank you for your comments regarding your recent stay with us at hotel nikko shanghai. We certainly pride ourselves on exceeding our guest's expectations.
SavyTravelerNYC we look forward to the opportunity of welcoming you back to hotel nikko shanghai.
Always trusted, always ahead.
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I have stayed at Hotel Nikko Shanghai already a couple of times and I always like coming back. Its is a new (2010) really great property with an excellent price/value offering.
The rooms are spacious, modern, comfortable, clean and have all technical features needed, atmosphere is very nice whether for leisure or business purposes. Beds are large and comfortable. Bathrooms...
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Dear sveenz, thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service.
We were also pleased to read of your feedback regarding great location and great hardware, thank you.
We have wifi available at Executive Lounge on the 25th floor at this moment. In the near...
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Great location, great hardware (e.g. room, bed, shower, etc.). But due to the low room rate, most guests are very low-class and are oblivious of the "non-smoking" sign and still smoke everywhere, even INSIDE the elevators. As a result, it smells like a chimney in all public area in this hotel. It's a shame that this could be a great...
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Dear biz-in-china, thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service.
We were also pleased to read of your feedback regarding great location and great hardware, thank you.
We look forward to welcoming you back in the future.
Always trusted, always ahead.
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