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Hotel Nikko Shanghai

#175 of 3,976 Hotels in Shanghai
Certificate of Excellence
No.488 Yan'an West Road, Shanghai 200050, China
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Hotel Nikko Shanghai
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Ranked #175 of 3,976 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Brian G
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210 reviews from our community

Traveler rating
    73
    81
    36
    14
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here on a recent business trip to Shanghai, room was excellent with all of the facilities you need, clean, good quality and huge bed Reception was ok, pretty slow at check in and check out. Concierge boys were hard working and nothing was too much trouble for them. I will be back.

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Sao Paulo
Top Contributor
158 reviews 158 reviews
45 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed March 30, 2015

I had the reservation made for me and at the back of my mind I thought it would be a tired hotel giving average service. The check in supported that view with one girl attempting to check in many people. After that though it got better. The room was spacious and well equiped. The bathroom was a big surprise with... More 

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Stuttgart, Germany
Top Contributor
52 reviews 52 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 3, 2015 via mobile

I really enjoyed staying here. The hotel is great even for a longer business trip. I love the gym, pool and sauna. Die not expect this high quality. I stayed at premier class room which is spacious and clean. equiped with large TV, DVD and Internet. Service is good, mostly good English speaking staff. I used laundry service. Okay but... More 

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San Diego, California
Top Contributor
65 reviews 65 reviews
61 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 25, 2015

I just got a normal room, not a Japanese style room aside by the freeway but the noise level was low. The hotel was a little bit old but the service was OK. Wifi is separated by rooms. Each room has its own password. Taxi is ok but you need to walk for subway.

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Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 21, 2015 via mobile

I had booked a Japanese Deluxe Garden View Room and they will not honor my booking and have given me a room over looking the freeway! I spoke to the Duty Manager and he would not doing anything about it and when I asked for his business card he said he didn't have one! However after pushing him he past... More 

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Shanghai, China
Top Contributor
119 reviews 119 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 9, 2015

I have been living in Shanghai for 6 years and am in my last few days of my life here. I tried staying in an Air BNB apartment for a few days and simply couldn't handle being in what turned out to be squalor. I decided to check online knowing that this is a low peak time of year -... More 

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Belfast, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 4, 2015

Close to line 2 metro station, and with a couple of good restaurants - one Chinese and one traditional Japanese. Nice big gym, and a spa tub with relaxing lie down turbo jets, sauna a a good sized infinity pool overlooking their own ornamental garden. A littel bit further away from the Bund, East and West Nainjing Roads but within... More 

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Taipei, Taipei, Taiwan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 23, 2014

At first sight it met my expectations of a Japanese chain. The lobby looks nice, checking was very fast and courteous.. The room is nice, the bed and linens are clean and comfortable. The bathroom looks ok, but the joints of the shower are dirty, the bathtub wasn't clean with soap residue from the previous user. I had breakfast at... More 

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Indonesia
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed October 26, 2014

I have stayed at this hotel 4 times and checking out this morning just confirmed how bad the staff are. On arrival I was given a room overlooking the road, having asked for a quiet room overlooking the garden. When I went down to change rooms they told me there was nothing they could do but change me to a... More 

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 16, 2014

Before I booked this hotel I read many reports about the breakfast here. Wow what a bummer!!! What were these people writing about. Firstly the breakfast here is really expensive. Second the staff have no idea what they are doing and thirdly it was oh so average But the rooms are nice ( but expensive) I think that in this... More 

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