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Courtyard by Marriott Shanghai Puxi

#29 of 3,975 Hotels in Shanghai
Certificate of Excellence
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No.338 Hengfeng Road, Shanghai 200070, China
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Courtyard by Marriott Shanghai Puxi
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Courtyard by Marriott Shanghai Puxi
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Courtyard by Marriott Shanghai Puxi
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466 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gdansk, Poland
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is located not far from the subway station so there is no problem with communication in the Shanghai. Rooms are clean and comfortable. There are excellent breakfast served in the restaurant. Staff is very friendly and service is more than average. One thing should be kept in mind that from one side of the hotel there is a new... More 

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A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Thank you for providing feedback regarding your recent experience at our hotel. It is great to hear that you were very pleased with our rooms and with the excellent service that our staff provided. Regarding your comments for next building construted, if you have chance to come back we will noted face to other side to you. Thank... More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Been here for a business trip. stayed for 5days. Pro Clean Spacious rooms, Stayed in there suites. Big bathroom and all amenities are there. Accessibility is good as the main shanghai station is nearby (metro & rail). Nice view from the room, Got the view of pearl tower. Con In the front desk hardly anybody can speak English well. we... More 

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A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Greeting from Courtyard by Marriott Shanghai Puxi. We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. We have noticed that from the survey which you indicated some of the areas we still need to improve, such as staff training, quality of food. This... More 

Boston, Massachusetts
Top Contributor
121 reviews 121 reviews
49 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago

I had two great stays in this hotel last and was treated extremely well. I got a suite upgrade based in my Platinum Premier status both times and met a bunch of staff that I knew from my previous stays in the Courtyard Xujiahui (which is also pretty good) - weird/nice to arrive at a hotel first time ever and... More 

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A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. I would like to sincerely thank you for taking the time to share your wonderful feedback on your recent visit to our iconic property. We are very grateful that you chose to come and stay with us and I will look... More 

Senior Contributor
34 reviews 34 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I had reviewed this hotel a year ago and all of that review is still good, but here are a few additional points about this hotel and location that maybe helpful. This is based on a 4 separate bookings/stays during a 3 week window in April 2015. The quality of service and pricing remains the same as in 2014. The... More 

Was this review helpful? Yes 1
A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Greeting from Courtyard by Marriott Shanghai Puxi. Thank you for choosing to stay with us and for rating the hotel on Tripadvisor. It is a pleasure to provide you a convenient and pleasant hotel experience. We greatly appreciate you sharing the wonderful and encouraging feedback with us. We very much look forward to welcoming you again soon! Please... More 

Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is light years ahead of what you can expect at a Courtyard in America for about the same price. Beautiful property, comfortable rooms, helpful staff. Breakfast buffet is great and you have an opportunity to try all kinds of Chinese breakfast foods. Very close to a subway station, as well. If I ever had a reason to return... More 

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A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Greeting from Courtyard by Marriott Shanghai Puxi. We thank you so much for coming back to stay at Courtyard by Marriott Shanghai Puxi, and for sharing your experience with us on Tripadvisor. We’re very happy to hear that our team was able to delight you during your stay. It was our great pleasure to have hosted you. Your... More 

Toronto, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed in this property for two nights as part of a group on a China sight seeing vacation tour. The rooms are spacious with high ceiling, floor to ceiling windows, modern decor and ultra modern furniture to match. Our room was equipped with a king bed, hair dryer, personal weighing scale, electric iron, and a safe... More 

Was this review helpful? Yes 1
A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, I would like to sincerely thank you for taking the time to share your wonderful feedback on your recent visit to our iconic property. We are very grateful that you have a wonderful stay with us. We sincerely hope that you will be able to return to Shanghai and we would be so happy to have you back.... More 

Bangkok, Thailand
Top Contributor
59 reviews 59 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently spent two nights in the Courtyard Marriott Puxi and am checking back in for another 6 nights next week. A few meters away is the Intercontinental where other members of our team stayed last week. They paid over the twice the amount I paid for the Courtyard. This property is great value for the money, good service, and... More 

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A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Greeting from Courtyard by Marriott Shanghai Puxi. Thand you for your time to share your recently stay at Courtyard by Marriott Shanghai Puxi. We are delighted to you have a wonderful stay with us. Our good staff service, convenitently location and great value for money let you have a very deep memory. . We hope we will have... More 

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent rooms, great lounge, very courteous and efficient staff. There is absolutely nothing to complain about this hotel. I was able to check in at 9 AM (I'd requested an early check-in, but still)

Was this review helpful? Yes
A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Greeting from Courtyard by Marriott Shanghai Puxi. Thank you for taking the time to share your thoughts regarding your stay experience with us. We are glad to hear that you stay at our hotel was enjoyable. Regarding your request for early check in, I will certainly share your comments to our team for investigation and improvement. We hope... More 

Grand Marais, Minnesota
Top Contributor
66 reviews 66 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 17, 2015

Stayed at this hotel as part of a Gate1 tour of China, spent a total of 3 nights here. The room was large and clean. Had a no smoking room and it did not smell as if someone had been smoking in it (many of the non-smoking rooms in China do smell of smoke). The large window into the bathroom... More 

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A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Thank you for staying with us during your visit in Shanghai. I am delighted to hear that you found our room was clean and breakfast was good and real non smoking room for you. We hope we will have another opportunity to welcome you back soon for further exploration. We very much appreciate your time and feedback. Sincerely,... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 16, 2015

Just returned today from a trip to China, and had the great leasure of staying at the hotel for two night. Comfortable rooms, friendly front office and housekeeping staff. Had two breakfats at the hotel. The service was excellent. Well managed, very friendly, helpful, attentive floor staff. Supervisor/Manager greated us upon arrival and ushered us to a suitable table. Introduced... More 

Was this review helpful? Yes
A W, Manager at Courtyard by Marriott Shanghai Puxi, responded to this review

Dear Guest, Greeting from Courtyard by Marriott Shanghai Puxi. Thank you for staying with us and taking time to share your experience with other travelers on Tripadvisor. We are glad that you enjoyed an execellently experience in our hotel. We look forward to welcoming you again in the near future! Sincerely, Amber Wu eCommerce Manager Courtyard by Marriott Shanghai Puxi More 

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