We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,741 Shanghai hotels

Waldorf Astoria Shanghai on the Bund

5.0 of 5 Hotel   |   No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China (The Bund)
Hotel website
Hotel amenities
Special Offer
Save up to 20% off
Save Saved
You added Waldorf Astoria Shanghai on the Bund to your Saves list
Waldorf Astoria Shanghai on the Bund
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
95%
Ranked #2 of 3,741 hotels in Shanghai
A recent review
5 of 5 stars reviewed yesterday
Navitimer1881 Hong Kong, China
  • Overview
  • Reviews (676)
  • Similar Hotels
  • Photos (538)
  • Amenities
  • Q&A
  • Room tips (196)
  • Location
  • More
Write a Review

676 people have reviewed this hotel

Traveler rating
    561
    82
    20
    8
    5
See reviews for
104
192
30
187
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hong Kong, China
Top Contributor
50 reviews 50 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

It's gorgeous, spacious, classy, modern, tastefully decorated, everything that your average Hilton isn't. The bed is so comfortable and the amenities are wonderful! To top it all off there is a genuine friendliness and service oriented attitude which is none existent at its peer institutions. Forget about Park Hyatt (bad location), Mandarin Oriental (even worse of a location) or Ritz... More

Was this review helpful? Yes
Boston, Massachusetts
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amazing and elegant hotel right on the Bund. My room was tremendous -- felt bigger than my first apartment -- and had a killer view of Pudong. The staff was highly efficient and very helpful. I needed to deal with some faxing of documents after regular hours and they handled with ease. I'm very glad I stayed here! Being on... More

Was this review helpful? Yes
Raleigh, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So, we were here for a few days (4) ....and rented two rooms. It's well worth it. The food quality is amazing at the hotel. We had breakfast each morning. The customer service is above and beyond. For example, they added my Hilton's Honor's card even though we paid for the rooms months earlier and forgot to do so. The... More

Was this review helpful? Yes
Shanghai, China
Contributor
20 reviews 20 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Services provided by Christina at the Lobby was fantastic, she is helpful and has an eye for detail. Everything was wonderful, so is the restarant service. Only concern is the security people who was very suspicious of us, not sure if it is a good idea. Persoanlly, feel that the security in the day time was more careful compared in... More

Was this review helpful? Yes
Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

An excellent hotel to stay in particularly if travelling for business. Exceptional service across all areas within the hotel; staff are very attentive and respond quickly to any queries you have. Excellent food and beverage and hotel is very well located. A great experience.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you so much for your great review of our hotel location, food and beverage as well as our services. We are delighted that you had a great experience and we look forward to welcoming you back on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Mountain View, California
Top Contributor
97 reviews 97 reviews
41 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel in terms of location, staff and facilities. On checkin, was upgraded to a room on the 22nd floor (24 floors) facing the river. At night, the views were spectacular. If it wasn't for the horrible smog, I'm sure day time views would have been great as well. Most of the staff speaks English well (unlike other western hotels... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you very much for your wonderful review of our hotel location, facilities as well as our services. We are delighted that you had a great experience and our concierge team was so attentive to your needs. We look forward to welcoming you back on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Orlando, Florida
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

had the most enjoyable and amazing stay at the Waldorf Astoria last week. was a business trip, team made me feel like "being back home every minute. first day, the staff at the brasserie remembered my breakfast choice from last year's stay! staff at every level calling clients by their name, great housekeeping, room always immaculate. and of course, best... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you so much for your wonderful comments and for choosing to stay with us for the second time. We are very inspiring to learn that you enjoyed your stay and regarded Waldorf Astoria Shanghai as your home away from home. We will share your compliments with our team, which truly will motivate us to excel and we look forward... More

New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed here when we visited Shanghai in July. It is right on the Bund and our rooms faced the river so we had a great view of Pudong. The rooms are amazing. The breakfast is great. There is a fabulous buffet plus they have a separate menu which you can choose from and still select other items from... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your recent stay and for your compliments of our hotel location, the view from our guest room, the breakfast, our fitness center facilities as well as our services. We look forward to welcoming you back on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Fort Myers, Florida
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in January 2014 while accompanying my brother who was traveling for business. This hotel is fabulous. The rooms are very well appointed, with luxurious finishings. The automatic opening toilet with a seat warmer was a pleasant surprise. The breakfast buffet was exceptional. All of the staff we encountered were friendly and spoke English quite well. We used... More

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We appreciate your wonderful review of our room facilities, the breakfast, as well as our services. We are also delighted that you enjoyed the time at our library and we look forward to see you again on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

California
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location. You must get a room with a view of the skyline! Extremely clean, spacious, and has a fabulously comfortable bed, pillows and linens!! The breakfast has a wide. Variety of food from Chinese to American. You won't go hungry!! 5 Star Hotel, for sure!!

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you very much for your wonderful review of our guest room and the breakfast. We look forward to see you again on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Owners: What's your side of the story?
If you own or manage Waldorf Astoria Shanghai on the Bund, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Travelers also viewed these Shanghai hotels
Business, Roman...
Show More
Lujiazui
Mandarin Oriental Pudong, Shanghai
Luxury, Quiet...
Show More
Jing'an Temple
The Puli Hotel and Spa
The Puli Hotel and Spa
#3 of 3,741 in Shanghai
4.5 of 5 stars 773 reviews
Luxury, Quiet...
Show More
The Bund
Fairmont Peace Hotel Shanghai
Fairmont Peace Hotel Shanghai
#4 of 3,741 in Shanghai
4.5 of 5 stars 723 reviews
Show Prices
Show Prices
Show Prices
Free Breakfast...
Show More
The Bund
Les Suites Orient, Bund Shanghai
Romantic, Free...
Show More
The Bund
The Peninsula Shanghai
The Peninsula Shanghai
#5 of 3,741 in Shanghai
4.5 of 5 stars 680 reviews
Quiet, Romantic...
Show More
The Bund
Hotel Indigo Shanghai on the Bund
Show Prices
Show Prices
Show Prices

Been to Waldorf Astoria Shanghai on the Bund? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai > The Bund
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hilton EMEA, Tingo, Agoda, HotelTravel.com, TripOnline SA, BookingOdigeoWL, Priceline, Hotels.com, Ctrip DaoDao and Otel so you can book your Waldorf Astoria Shanghai on the Bund reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

538 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (473)
Viewed
View from room (36)
Viewed
Room/suite (110)
Viewed
Hotel & grounds (54)
Viewed
Bathroom (40)
Viewed
Dining (38)
Viewed
4:53
Videos (1)
Viewed
Pool/beach area (9)
Viewed
Family/play areas (2)
Viewed
Other (183)

Management photos: Courtesy of the property manager

Viewed
All management photos (66)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Room/suite (15)
Viewed
View from room (1)
Viewed
Other (29)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Romantic Hotel in Shanghai #2 Spa Hotel in Shanghai #2 Luxury Hotel in Shanghai #3 Family Hotel in Shanghai #3 Business Hotel in Shanghai #345 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
Number of rooms
260

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer