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All 3,849 Shanghai hotels

Waldorf Astoria Shanghai on the Bund

5.0 of 5 Hotel   |   No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China (The Bund)
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Ranked #2 of 3,849 Hotels in Shanghai
A recent review
5 of 5 stars reviewed 3 days ago
Rosemary C Melbourne, Australia
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715 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent, excellent, excellent- the best! I can not say anything negative, service was impeccable, very friendly staff and the food from breakfast to dinner was amazing. Our room was well appointed, clean and very comfortable. Worth every penny will definitely look for other Waldorf's in other countries.

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Nottingham, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Four of us, in two standard city view rooms, stayed in this hotel towards the end of September 2014. When I write reviews on Tripadvisor I usually try to cover all the usual areas. On this occasion my usual approach is simply unnecessary. All I need to write is that the hotel and service were simply fantastic in every way.... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you so much for your wonderful review and for regarding us as one of the best 5-star hotels in the world. We look forward to welcoming you back on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Chicago
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There is absolutely nothing negative I can say about my recent stay at the Waldorf Astoria Shanghai. While pricey -- and most hotel rooms in Shanghai are pricey -- I consider it money well spent and would not hesitate to do it again.

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We are extremely delighted with your high regard of our hotel, and we look forward to serving you again. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Sydney, Australia
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Traveling on business, we opted to stay here after we had paid for our guests to stay at the Howard Johnson & we wanted LUXURY. This is a grand, gracious & luxurious hotel with absolutely excellent staff. Their buffet breakfast is sumptuous. I'm sure we added some kilos. But it was well worth it. Our room facing the Bund was... More

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We appreciate your high regard of our hotel, our guest room, the breakfast as well as our service. Our Long Bar is indeed an icon of our hotel, and we look forward to serving you again. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Houston, TX
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here two nights. Great location and better service. Lots and lots of staff that seemed to try to go the extra step to help out. True of the hotel front staff as well as the restaurant staff. Lobby area is very large and very gracious. Wish I had had time for afternoon tea. Rooms are large and well furnished.... More

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WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We are extremely delighted with your high esteem of our hotel and our service, and thank you for sharing your experience on Trip Advisor. The view from our River view rooms and suites are indeed most spectacular. We are glad you had wonderful dining experience as well, and we look forward to welcoming you back in the near future. Yours... More

London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

View from my room looked out onto the Bund and most early mornings barges motored pass with kites flying, it was delightful. My room was beautiful and fitted out with every possible amenity for a comfortable stay, even my toilet would open and close automatically, a little luxury that over my 5 day stay became something that I could definitely... More

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WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for staying at Waldorf Astoria Shanghai and for your wonderful review of our room facilities as well as our services. We regret your dining experience didn’t meet your expectation. Our guests’ satisfaction is of paramount importance to us, and your comments will help us ensure that we are offering dining experiences that are as luxurious as our hotel... More

Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my fourth visit to Shanghai but my first visit to the Waldorf Astoria. The Hotel really is on a par with any 5 star Hotel in the world, absolute luxury. The rooms are amazing even down to warmed toilet seats The food was the best I have tasted in China and the service was excellent. A big than... More

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your recent stay and for your compliments on our hotel location, room facilities, culinary as well as our service. We are delighted that our team members were attentive to your needs, especially Max at Grand Brasserie and Emily at Front Desk, and we will share your appreciation with them. As for your suggestion of smoke free in... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at this amazing hotel for one night at a room on 22nd floor with the river view. Everything, from service to hardware, is just immaculate. Staff are really professional and courteous. Wifi is fast and the rooms are really technologically advance. They even brought in fruits and a little jar of cookies when I came back to the room... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you so much for your high regard of our hotel and our service. We appreciate your recommendation and we look forward to welcoming you back for the unparalleled experience in the near future. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Again and again this hotel proofs to meet the highest standards. Very gentle staff, very nice environment and a daily wonderful start of the day with a delicious breakfast buffet. I want to recommend his hotel to everybody who wants to travel to Shanghai. It's not for free, however you can never be dissapointed about what you get in return.... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your wonderful review of our hotel environment, the breakfast as well as our service. We hope to see you again soon. Yours sincerely, Jennifer Hong Director of Marketing Communications More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night. Amazing friendly service, beautiful room and great, historical hotel. Back door right on Shanghai's Bund for evening walks or morning runs. A drink at the Long Bar is a must, though overpriced. Get a room with a river view -- it's worth it.

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We are delighted with your wonderful review of our hotel, our service as well as the city’s most popular Long Bar. We look forward to welcoming you back in the near future. Yours sincerely, Jennifer Hong Director of Marketing Communications More

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Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

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