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All 3,844 Shanghai hotels

Waldorf Astoria Shanghai on the Bund

5.0 of 5 Hotel   |   No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China (The Bund)
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Ranked #2 of 3,844 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 3 days ago
nigel1401 Birmingham, United Kingdom
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708 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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English first
Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my fourth visit to Shanghai but my first visit to the Waldorf Astoria. The Hotel really is on a par with any 5 star Hotel in the world, absolute luxury. The rooms are amazing even down to warmed toilet seats The food was the best I have tasted in China and the service was excellent. A big than... More

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your recent stay and for your compliments on our hotel location, room facilities, culinary as well as our service. We are delighted that our team members were attentive to your needs, especially Max at Grand Brasserie and Emily at Front Desk, and we will share your appreciation with them. As for your suggestion of smoke free in... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this amazing hotel for one night at a room on 22nd floor with the river view. Everything, from service to hardware, is just immaculate. Staff are really professional and courteous. Wifi is fast and the rooms are really technologically advance. They even brought in fruits and a little jar of cookies when I came back to the room... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you so much for your high regard of our hotel and our service. We appreciate your recommendation and we look forward to welcoming you back for the unparalleled experience in the near future. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Shanghai, China
1 review
5 of 5 stars Reviewed 6 days ago NEW

Again and again this hotel proofs to meet the highest standards. Very gentle staff, very nice environment and a daily wonderful start of the day with a delicious breakfast buffet. I want to recommend his hotel to everybody who wants to travel to Shanghai. It's not for free, however you can never be dissapointed about what you get in return.... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your wonderful review of our hotel environment, the breakfast as well as our service. We hope to see you again soon. Yours sincerely, Jennifer Hong Director of Marketing Communications More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for one night. Amazing friendly service, beautiful room and great, historical hotel. Back door right on Shanghai's Bund for evening walks or morning runs. A drink at the Long Bar is a must, though overpriced. Get a room with a river view -- it's worth it.

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We are delighted with your wonderful review of our hotel, our service as well as the city’s most popular Long Bar. We look forward to welcoming you back in the near future. Yours sincerely, Jennifer Hong Director of Marketing Communications More

New Delhi, India
2 reviews
4 of 5 stars Reviewed 1 week ago

best location ,and a very supportive and welcoming staff , everything perfect, free wifi which was super fast, the amenities in the hotel are very technologically superior, the sad part was the breakfast HAD no variety and the metro is a bit far. OVERALL SATISFYING.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your compliments on our hotel location, room amenities as well as our services. We appreciate your comments on the breakfast variety and will share them with our Chef. We hope to see you again soon. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A 7 star experience from arrival to departure. Be sure to request a harbor view room. The breakfast buffet is worth every penny! Location cannot be beat. Easy walking distance to the Bund and to Nanjing road.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your recent stay and for your compliments on our hotel location, the river view room as well as our breakfast. We hope to see you again on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Hong Kong Region, China
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I checked inon 6 August and out on 10 Aug (we stayed a night in the countryside). Our room should be No.1910 by the corner offers a very good view of the bund without the noise of a harbour (that I suffered at about 5-6 am in Keelung more than a decade ago!) We are fortunate to... More

Was this review helpful? Yes 2
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your wonderful review of our room facilities as well as our breakfast service. We are delighted that you enjoyed your stay and we will bring your valuable comments to our management. We very much look forward to welcoming you back in two weeks. Yours sincerely, Jennifer Hong Director of Marketing Communications More

1 review
5 of 5 stars Reviewed 2 weeks ago

Everything more than perfect... specilly Amanda in the Spa (amazing masaage ever!). Great restaurant and súper breakfast. Try the old bar if you are there its to return to 50´s. The only real problem its cigar smell in the entrance and ventilation duct in rooms that sometimes the cigar smaell its insoportable. Theya also have to fix the smell in... More

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your great review and for your compliments on our spa treatment, our breakfast as well as our legendary Long Bar. We will share your comments with our team to fix the smell problem as soon as possible. We hope to see you again in the near future. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Fremont, California
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel with its excellent location on the Bund, has a commanding view of the Huangpu River and Pudong skyscrapers. From the self opening/closing toilet (LOL) to the super comfortable bed, everything in the room shows 5-star quality. However, it does not have an Executive Lounge. I guess they need the room for the Presidential Suite. Instead, they give you... More

Was this review helpful? Yes 2
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your recent stay and for taking the time to share with us your valuable comments. Please accept our sincere apologies for the service defects you have mentioned and we will follow up with the team members involved. The rooms are reviewed/checked prior to our guest’s arrival and this cannot be overlooked. I do hope we will have... More

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

It was our 25th anniversary and we decided to go on a around the world trip...in 24days!!! One of our stops was in Shanghai, China and we stayed at the Waldorf Astoria. It was located across the street from the Bund. We did it up right and stayed at the best hotels in each city. By far the Waldorf was... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for choosing Waldorf Astoria Shanghai as a part of your 25th anniversary celebration. We appreciate your great review of our hotel as well as our service, and we are truly delighted to be regarded as the best hotel you have ever stayed. Should your travel bring you back this way, we hope to have the pleasure of serving... More

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Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

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