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All 3,559 Shanghai hotels

Waldorf Astoria Shanghai on the Bund

5.0 of 5 Hotel   |   No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China (The Bund)
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Ranked #3 of 3,559 hotels in Shanghai
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585 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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So Cal
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed Waldorf Shanghai for 2 nights with families. Top notch hotel. Good location to Bund or other places in Shanghai. Some taxi drivers might not know the location. Better entrance to use would be Sichuan Rd. or have taxi driver talk to hotel frontdesk directly.

Review collected in partnership with Waldorf Astoria

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Yuyao, China
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent staff, very professional. The room are magnificent and if you are lucky to get a river view it makes for a great evening scene. Everything is very efficient from the moment you check in. The gym is nice, love the cold towels in the mini-fridge for post workouts. Location is excellent, but it depends on where you need to... More

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Shanghai, China
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed at Waldorf Astoria for two nights and was very impressed with the quality of the hotel, rooms and the amazing views from my bedroom. The service was impeccable. I needed a power cable for my computer which was delivered to my room without any fuss. The breakfast was very good and the Ferragamo toiletries were pure luxury. Top... More

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Jesup, GA
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great location and gorgeous rooms with great beds. The sensor controlled night lights were great and the bathrooms were the most high tech of any hotel I've stayed. Breakfast buffet was great & dining room service wonderful. Just wish the wine was not so expensive....prices were really high for average quality wine....and the serving size was the smallest I've seen... More

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New Milford, CT
1 review
5 of 5 stars Reviewed 5 days ago NEW

For the WA in Shanghai, the term Luxurious is an understatement. The Tower rooms are like mini spas - beautifully appointed with all the amenities. The hotel service is exceptional. The restaurant service and food is 5 star. Treat yourself.

Review collected in partnership with Waldorf Astoria

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Shanghai, China
1 review
5 of 5 stars Reviewed 6 days ago NEW

The top management of this hotel is very efficient, meeting the needs of more than 70 of our company's guests for a special event on The Bund. The location is great , combining the traditions linked to old architecture and the advantges of the new tower. Congratulations for this outstanding service.

Review collected in partnership with Waldorf Astoria

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WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your great review. We appreciate your high esteem of our hotel location as well as our services, and we take pride in making every of our client’s events an outstanding success. We look forward to the opportunity of welcoming you back and hopefully soon. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Beijing, China
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

The Waldorf-Astoria on the Bund perfectly balances traditional Chinese elements, old-world charm and modern elegance - case in point the exquisite carpets and Chinese furnishings throughout the hotel - in the perfect location at the south end of the Bund. But what really impresses is the amazing service and attention to detail. A noise complaint in the middle of the... More

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WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We are extremely delighted with your high esteem of our hotel and our service, and thank you for sharing your experience on Trip Advisor. Your commendation will be shared with our team members, and we hope to have the pleasure of serving you again. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my first time staying at a Waldorf, it would not be my last for sure, I would start off with the good points. 1. Check in and out was a breeze. It was seamless and no messing around with their IT set up unlike some other big hotel chains. They really seem to know what they are doing.... More

Was this review helpful? Yes 2
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your recent stay at Waldorf Astoria Shanghai, and for your compliments of our check in service, our welcome emails, the breakfast, our hotel environment as well as the library experience. We also appreciate your sharing your concerns regarding our floor ambience, pool safety, and our doorman service. We do have CCTV camera installed in the pool area... More

Flagstaff, Arizona
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A beautiful hotel in the heart of Shanghai. A prefect mix of old and new, with amazing river view rooms. What truly makes this hotel shine is the amazing service. The staff was always ready to help, and prepared to go above and beyond. When we were having trouble getting our US curling iron working, the staff went as far... More

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WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We are so delighted that you enjoyed your stay at Waldorf Astoria Shanghai, and thank you for your compliments of our True Waldorf Service. We will share such encouraged comments with all of our team and we very much look forward to welcoming you return soon. Yours sincerely, Jennifer Hong Director of Marketing Communications More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Waldorf Shanghai was my base for two days of meetings and part of a weekend on a business trip. I had a luxurious room with stunning views of the Bund, the river and Pudong. The finishings and furniture left nothing at all to be desired. The design of the room was a bit quirky, with some very odd angles... More

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WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you very much for staying at Waldorf Astoria Shanghai and for your compliments of our hotel location, room view, the legendary Long Bar as well as our concierge service. We are delighted to learn that you enjoyed your stay and we hope to see you again in the near future. Yours sincerely, Jennifer Hong Director of Marketing Communications More

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Additional Information about Waldorf Astoria Shanghai on the Bund

Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Shanghai
#2 Family Hotel in Shanghai
#3 Luxury Hotel in Shanghai
#7 Business Hotel in Shanghai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Official Description (provided by the hotel):
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
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