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Waldorf Astoria Shanghai on the Bund

Travelers' Choice award winner
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No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
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1 room 1 guest
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Waldorf Astoria Shanghai on the Bund
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955 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pinner, England
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located overlooking the Bund and the high floors have spectacular views of the river and business district of Pudong. Top marks in all categories including room, service, common areas, breakfast and amenities. Great mix of old and new. Very hard to fault this hotel and it is surely one of great hotels in China. Two tips. Firstly,... More 

Was this review helpful? Yes 1
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear PeterSF Thank you for sharing such a great review with us and fellow travelers on TripAdvisor! We are glad to hear that you have enjoyed your recent stay with us! We are very much looking forward to welcoming you back soon! Yours sincerely, Fabio Berto Director of Business Development More 

Dublin, Ireland
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful view of the river from my room! Hotel is in great location. Rooms are great with televisions integrated in the toilet mirrors. Spacious rooms Great breakfast. The hotel also serves delicious Chinese food!! Service is impeccable! Staff are friendly and courteous!!

Was this review helpful? Yes
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear lennonpatrice Thank you for choosing Waldorf Astoria Shanghai on the Bund and sharing your great review with us on TripAdvisor! We are glad to hear that you have enjoyed the food and service in our Grand Brasserie and the hotel location is perfect for you to enjoy the beauty of Shanghai! We are very much looking forward to welcoming... More 

Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

In a very nice position a place with a great Shanghai cuisine in the Wei Jing Ge restaurant and a relaxing tea at the Salon de Ville at 5PM. Do you imagine another place like this that you must to try in China when you are in Shanghai?

Was this review helpful? Yes
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear edwardvos Thank you for sharing your great review with us and fellow travelers on TripAdvisor! We are glad to hear that you have spent a lovely time at Salon de Ville in the heritage building and the authentic Shanghainess cuisine was to your taste! We are very much looking forward to welcoming you back during your next trip to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Sweet service and nice facilities. You will never regret staying Shanghai with Waldorf. Every staff in here is friendly and nice and all of staff are well training and polite. The breakfast here is also good. Clean and delicious. Thank you for giving us the best experience ever.

Was this review helpful? Yes 1
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear HsiangI Y Thank you for choosing Waldorf Astoria Shanghai on the Bund! It is our great honor to hear that you have enjoyed not only the hotel facilities but also the service that our staff provided during your recent stay with us. To create an unforgettable experience for our guests is always what we are striking for. We are... More 

Miami Beach, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a 24 hour layover in Shanghai and this hotel was perfect. After traveling from Miami to Chicago to Shanghai, the luxurious comfort at this hotel was right on. Excellent service, wonderfully designed, and located in the middle of everything. It was a hour or so ride from the airport, but totally worth it. Our room had everything we... More 

Was this review helpful? Yes
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear jmcguire76 Thank you for choosing Waldorf Astoria Shanghai on the Bund and sharing such a great review with us and fellow travelers on TripAdvisor. It is our great honer to hear you have enjoyed you recent stay with us. We hope that our unparalleled service and timeless luxury being a part of your unforgettable moments. We are very much... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a 5 star hotel worthy of its name. I have stayed at the NY Waldorf- this one is no less of a Waldorf in many aspects.The hotel is situated on the Bund-this is the most picturesque scene iconic of Shanghai's first impression. When we arrived we were led to the reception area and well taken care of. The... More 

Was this review helpful? Yes 1
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear homaspcyau Thank you for taking the time to share your pleasant experience with us and fellow travelers on TripAdvisor. It is our great honor to hear that you have enjoyed not only the hotel facilities combing with historical architecture and advanced technology, but also the courteous service that our staff provided to you. To provide True Waldorf Service and... More 

Beijing, China
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A return visit to the Hotel was the usual excellent stay. Personalized and dedicated service from the staff with attention to details and always an offer of assistance. Assistance from Leo at Concierge as always invaluable.

Was this review helpful? Yes 1
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear valued guest, Welcome back to Waldorf Astoria Shanghai! We are glad to hear that you enjoyed your recent stay with us and our Chief Concierge Leo was so attentive to your needs. Your comments will be shared with the him and the team as this will be of great motivation to them. Should your travels bring you back to... More 

Connecticut
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Waldorf Astoria on the Bund is top notch. The location is right across the street from the beautiful esplanade. Ask for a room facing the Bund. We spent two nights there at the end of a Uniworld trip and it was by far our favorite accommodation.

Was this review helpful? Yes 1
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Peggy, Thank you for choosing Waldorf Astoria on the Bund as the final stop accommodation for your trip. We hope that you have experienced the unparalleled service and timeless luxury for which we strive, and we look forward to being a part of your future unforgettable moments. We are very much looking forward to welcoming you back during your... More 

Brighton, England, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's probably one of the most expensive hotel in Shanghai, and the room does largely live up to the price. However, if you expect it to be flawless, you are to be slightly disappointed. The whole hotel was glazed with English elements, but the service doesn't match the ambience. Dining experience was okay, but the afternoon tea venue was slightly... More 

Was this review helpful? Yes 1
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Calvin L Thank you for taking the time to share your feedback about our hotel. We strive to make sure all our guests have a rewarding experience when staying at Waldorf Astoria Shanghai, and we will use your valuable feedback to improve on our interactive system. We hope this will not deter you from coming during your next trip... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

As a long stay guest with Marriott and SPG. I will have to say Waldorf Astoria Shanghai has provided the best service I have ever received anywhere in the world. Great location. Unique breakfast experience. My wife and I are very happy with the stay. We will be back.

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Runwei Z Thank you for taking the time and sharing your pleasant stay with us and fellow travelers on TripAdvisor! We are happy to hear to you and your wife have enjoyed not only the True Waldorf Service but also the sumptuous breakfast at Grand Brasserie during your recent stay at Waldorf Astoria Shanghai on the Bund. To create... More 

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Staying in The Bund

Neighborhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
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