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Waldorf Astoria Shanghai on the Bund

Travelers' Choice award winner
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No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
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1 room 1 adult
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Waldorf Astoria Shanghai on the Bund
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1,041 Reviews from our TripAdvisor Community

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Bangkok, Thailand
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Everything at the hotel from reception to the restaurants is geared towards improving the quality of your stay The rooms are roomy with a comfortable desk and chair if you need to do some work. The amenities in the room can only be described as top of the range. The staff is helpful and extremely efficient

Helpful?
Thank Boerie2014
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Boerie Thank you very much for choosing Waldorf Astoria Shanghai on the Bund and we are happy to hear that you have enjoyed not only the facilities but also the service during your recent stay with us. We are very much looking forward to welcoming you back soon. Wishing you and your family a prosperous year of the Monkey.... More 

Atlanta, Georgia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel somewhat frequently for business and I've stayed at some really nice properties through the years. That said, this 2 night stay at the Waldorf Astoria was the best hotel experience I've ever had. I was in China for a wedding and wound up in Shanghai for a few days before flying home. I paid for the stay using... More 

Helpful?
Thank jamesgott
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear jamesgott Thank you very much for taking the time to share your pleasant experience with us and fellow travelers on TripAdvisor! We are happy to hear that you have spent a lovely trip in Shanghai and enjoyed the stunning view of the Bund and Pudong Skyline from the room with river view, as well as the room facilities and... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Not our first time staying in a Waldorf Astoria. Have to say was disappointed. No personal concierge service, was traveling with our 7 year old daughter to which there was no room amenities or turn down cookies which we had received at Waldorf Astoria Ras Al Khamiah. After returning to the room in the afternoon the room had been cleaned... More 

Helpful?
2 Thank Kelly C
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Kelly C Thank you for sharing your feedback with us. I understand our team has made contact with you directly in order to address your concerns and to ensure the remaining of your stay will be a pleasant and enjoyable one. Yours sincerely, Fabio Berto Director of Business Development More 

Melbourne, Australia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed 2 nights at the Waldorf Shanghai from 16 Jan to 18 Jan 2016. Ninety-five per cent of our time there was very good. Check in was smooth and as Diamond members, we were upgraded to a River View room, which we're appreciative of. Quality of breakfast at the Grand Brasserie was excellent - a la carte omelettes and... More 

Helpful?
3 Thank Cyjy
WaldorfAstoria2011, Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Cyjy, Thank you for sharing your feedback regarding your departure experience. My sincerest apologies that you were kept waiting for a taxi upon your departure in the evening of January 18. A separate email has been written to you in response of your comments on TripAdvisor. Please do feel free to contact me directly for any future assistance. Sincerely... More 

Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am staying at the Waldorf Shanghai for three nights from 22 to 25 January 2016. This is said to be one of the best hotels in Shanghai, however my short stay revealed several problems which are probably not noticeable for customers not staying there.. The lobby and the rooms are stylish and beautiful, unlike the very run down and... More 

Helpful?
3 Thank OleHan
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear OleHan Thank you for your feedback on your recent stay at the Waldorf Astoria Shanghai on the Bund. We are sorry to read about the challenges you have encountered while staying with us and of the inconvenience you have suffered during your stay in the recent exceptional cold weather that has engulfed Shanghai. Our management is taking your feedback... More 

San Francisco, California
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Waldorf This hotel is very special. Of all the hotels I've stayed in Shanghai, the Waldorf isn't up in the clouds or doesn't have the latest innovations, but the luxury and epic staff make it truly special. This place is very charming and the staff are class act. From the concierge (Leo) to each server at breakfast, each staff seems... More 

Helpful?
Thank JimBobJimBobJimBob
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Valued Guest Thank you for taking the time to share your great experience with us and fellow travelers on TripAdvisor. We are very happy to hear that you have enjoyed the impeccable views from our river side guest room as well as the service. To create an unforgettable experience for our guests is always what we are striving for.... More 

Jakarta, Indonesia
Level Contributor
83 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Check in was very efficient since we checked in on 31 December 2015 and the hotel was very busy. Service on that day was a bit rushy but they managed it well. On January 1, the true service came out and it was excellent. We booked the river suite in the heritage building. Room is huge, super clean, flawless, and... More 

Helpful?
Thank Suryo W
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Suryo W Thank you for taking the time to share your great experience with us and fellow travelers on TripAdvisor. We are very happy to hear that you have enjoyed the impeccable views from our river side guest room as well as the service. To create an unforgettable experience for our guests is always what we are striving for.... More 

Dresden, Germany
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is high class! Great rooms, luxurious bathrooms and amenities. The view out of the room beats everything. One of the best breakfast buffets I have ever seen in a hotel. Location is really central and there is just a short walk to the subway station

Helpful?
Thank Established1985
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Valued Guest Thank you for taking the time to share your great experience with us and fellow travelers on TripAdvisor. We are very happy to hear that you have enjoyed the impeccable views from our river side guest room as well as the various options for breakfast at Grand Brasserie. To create an unforgettable experience for our guests is... More 

Seoul, South Korea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you stay here, you must go to the longbar on the Ground Floor. The Longbar is one of the oldest Bar in Shanghai and you will have good music. Waldorf Astoria in Shanghai is also very good located and the rooms are just fantastic!

Helpful?
1 Thank suess00
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Suess00 Thank you for sharing such a great review with us and fellow travelers on TripAdvisor. We are happy to hear that you have enjoyed the facilities of our guest room as well as the live jazz at our legendary Long Bar. We are very much looking forward to welcoming you back soon during your next trip in Shanghai!... More 

Lima, Peru
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The second time i'm in this hotel and I'm not dissapointed. Is just a pleasure to stay here, from the entrace to the breakfast. I plan to return some day. Maybe my 1 observation is that the first time i came here i had an european concierge which was amazing, this time was different, also good but less special. And... More 

Helpful?
Thank TheLastPatrician
WaldorfAstoria2011, Director of Sales at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Valued Guest Welcome back to Waldorf Astoria Shanghai on the Bund and thank you for sharing your great experience with us and fellow travelers on TripAdvisor! We are very happy to hear that you have enjoyed your recent stay with us. Your comments are of most importance for us. To create an unforgettable experience for our guests is always... More 

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Staying in The Bund

Neighborhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
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