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All 3,841 Shanghai hotels

Waldorf Astoria Shanghai on the Bund

5.0 of 5 Hotel   |   No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China (The Bund)
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Ranked #2 of 3,841 hotels in Shanghai
A recent review
5 of 5 stars reviewed 4 days ago
Tucks111 Sydney
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692 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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Sydney
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here with family after the Youth Olympics in Nanjing. This place was pure luxury. Everyone was so helpful and really made the stay special. Even the late checkout was handled with ease. Its in a fabulous location just opposite the bund. We had two rooms and they put them together with connecting door. The beds - they were great.... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your wonderful review of our hotel location, our guest room, the breakfast, our spa as well as our service. We are delighted that you enjoyed your stay and we hope to see you again on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Highland Beach, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

they work to make sure your stay is the very best business center is a great area to hole meetings --breakfast excellent Long Bar is a great place to unwind after all day meetings--rooms have a view that is just so relaxing watching the boats go by

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We appreciate your great review of our meeting facilities, the breakfast, our legendary Long Bar, the vista from our guest rooms as well as our service. Should your travel bring you back to Shanghai, we hope to have the pleasure of serving you again. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

True service of luxury in the heart of the city sets amidst an historically rich building, this is Shanghai in the black and white scene with a modern touch! Centrally located, right opposite of the bund with the view of Pearl Tower among all other landmarks at Pudong and walking distance to Nanjing Road, this is the landmark of Shanghai!... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for staying at Waldorf Astoria Shanghai on the Bund. We are delighted that our inspirational environment and unparalleled service helped to create unforgettable memories during your stay in Shanghai and we hope to see you again on your return visit. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Ridgefield, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel during a business trip to Shanghai, and I cannot say enough about this hotel -- my entire group was thrilled with our experience! We held a conference in the hotel for two days and stayed there for five. The lobby was exquisite, and the breakfast was a feast (a fabulous mix of American, European, and... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for allowing us to host your conference at Waldorf Astoria Shanghai on the Bund. We are delighted with your high esteem of our hotel location, the facilities, breakfast as well as our legendary Long Bar, and we look forward to being a part of your future unforgettable moments. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Hong Kong
1 review
5 of 5 stars Reviewed 1 week ago

exceptionally good service, especially considering this is a newly opened hotel. they keep a copy of you ID, so no need to have it scanned every time. you may think there is a privacy issue, but i would say better they keep a copy on file than making a paper copy each time and ends up god knows where

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you so much for your high esteem of our hotel and our service. We hope to see you again on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

New Hampshire
Top Contributor
163 reviews 163 reviews
44 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 1 week ago

I’ve stayed in a lot of 5-star hotels around the world (see my other reviews). This hotel is truly exceptional and I would give it more than 5-stars if possible. We stayed herein August 2014. Here are some factual observations: 1. The location is great. The back of the hotel is on the Bund (the front is not). It is... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for your wonderful review and for your high esteem of our hotel location, room facilities, our spa treatment as well as our service. Should your travel bring you back to Shanghai, we hope to have the pleasure of serving you again. Yours sincerely, Jennifer Hong Director of Marketing Communications More

Basel, Switzerland
Top Contributor
87 reviews 87 reviews
58 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

What an amazing Hotel. There is nothing we could fault. From the prime location, to the amazing staff, the wonderful, spacious rooms, great food and very clean. Don`t miss a visit to the Bar, with the longest Bar counter in town. The Portugese Barman is amazing and mixes wonderful drinks. The view from the Hotel at night to the Pudong... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We appreciate your wonderful review of our hotel location, the landmark Long Bar, the breakfast as well as our service, and we hope to see you again on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is simple to review. Excellent hard product (room, lobby etc) but the service is definitely not up to standards with a Mandarin Oriental or the Peninsula I stayed in I can compare with in Asia; Staff is just not up to par with their peers in Asia. I assume it will take some time train them and get... More

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you for staying at Waldorf Astoria Shanghai on the Bund. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. We are continually improving our training processes, and we hope you will return to stay with us to experience the... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A stay at the Waldorf Astoria on the Bund is an experience in itself. I did not want to leave. We loved our 3 night stay here. The service from all staff was just incredible - no exceptions. They anticipated our needs without us realising that they were there. We had a river facing room and it was very spacious... More

Was this review helpful? Yes 1
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

Thank you very much for your wonderful review of our hotel location, the breakfast, the library lounge, as well as our service. We are delighted that you had an incredible experience with us and we look forward to welcoming you back on your next visit to Shanghai. Yours sincerely, Jennifer Hong Director of Marketing Communications More

China
Contributor
17 reviews 17 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for a few days with family. The hotel is a very good location on the Bund and close to all main attractions. There is no other way to describe this hotel but excellent....staff, check in, breakfast, rooms, facilities etc. Everything is very much top notch. Pricey but very much worth the experience.

Was this review helpful? Yes
WaldorfAstoria2011, Marketing and Communications at Waldorf Astoria Shanghai on the Bund, responded to this review

We are extremely delighted with your high esteem of our hotel and our service, and thank you for sharing your experience on Trip Advisor. We hope to see you again in the near future. Yours sincerely, Jennifer Hong Director of Marketing Communications More

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Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Spa Hotel in Shanghai #2 Business Hotel in Shanghai #2 Family Hotel in Shanghai #2 Luxury Hotel in Shanghai #2 On the Beach Hotel in Shanghai #2 Romantic Hotel in Shanghai #2 Best Value Hotel in Shanghai #2 Top resorts Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 
Number of rooms
260

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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