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All 3,960 Shanghai hotels

Guoman Hotel Shanghai

4.5 of 5 Hotel   |   1 Tower Guosheng Center, No.388 Dadu River Road, Putuo District, Shanghai 200062, China (Changfeng Park)
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Ranked #139 of 3,960 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 10, 2015
chingsiang
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89 reviews from our community

Traveler rating
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    42
    11
    5
    2
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7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed in this hotel during our recent company to Shanghai for 2 nights on 30 and 31st Dec 2014 with 16 of us. It is a very beautiful hotel, and beyond my expectations. Grand Lobby with Christmas and new Year Decoration. A kids playing the piano at the lobby. Checked in as arrange by Tourguide without delay. Luggage handle... More 

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Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. ChingSiang, Thank you for staying at Guoman Hotel Shanghai. And I am glad that you had a great stay experience with us. The breakfast restaurant's set up you mentioned, my Director of F&B will look into it. I and my team here are looking forward to seeing you again soon. Best wishes! General Manager-Guoman Hotel Shanghai More 

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 16, 2014

This hotel has a good gym, pool and what appears to be comfortable rooms, however the rooms were so hot that it was very difficult to get any sleep. I got moved but still the same, the staff opened the windows but it remained far to hot, my colleagues had the same problems as did other guests but when complaining... More 

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Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. Butler, firstly, thank you for staying at Guoman Hotel Shanghai. My apology for your unpleasant sleeping experience. I have asked my Chief Engineer to have a thorough check on your particular room and that floor. I and my team here hope to see you again soon, I will ensure that your room air condition is perfect in your... More 

Beijing, China
1 review
5 of 5 stars Reviewed December 7, 2014

I stay in this hotel on 28 Nov for 3 nights. hotel is opposite to the lake, the view is great. hotel is still new, room facilities are functioning well. the room is very clean, bed is very comfortable. the front staff service is good, i would mention the concierge staff Ray, who assist me to book a ticket to... More 

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Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr Leo, thank you for staying with Guoman Hotel Shanghai, and we appreciate for your comments on our facilities and great service experience. I have personally shared your comments with our Front Office team, and your praise is really motivated them. Looking forward to having you with us again soon. Best wishes! General Manager-Guoman Hotel Shanghai More 

Hong Kong, China
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2014

This domestic 5-star hotel is located alongside the largest park in Shanghai, named Changfeng Park in Putuo district. Nice park view from the room. This hotel is new and nicely decorated. Full range of amenities in room including a jacuzzi, overhead rain forest and coffee machine. A sizeable shopping mall erected next to this hotel. Nice gym with new equipments... More 

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Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Larry, Warmest greetings ! Thank you for choosing Guoman Hotel Shanghai for your recent stay and we're greatly appreciate for your comments and as our guests' satisfaction is our main priority. It is very important for us that our guests' experiences are shared. My apology for the service shortfall during breakfast period and I can assure you that this... More 

Reims, France
Top Contributor
66 reviews 66 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed November 11, 2014

A bit out of the center this westside hotel offers excellent well appointed huge rooms with view on the Park for around 90€. Breakfast buffet gargantuan same goes for dinner buffet. Good food. Staff has limited English but it does'nt really matter because everything is almost brand new and problems inexistant. Here there is a certain level of luxury not... More 

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Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. Remis, thank you so much for taking the time to let us know your experiences at our hotel. It is comments like these that keep us moving!. Looking forward to your return visit. Best regards, General Manager, Guoman Hotel Shanghai More 

Vancouver
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 3, 2014

This hotel is two years old so it is not yet suffering from the lack of maintenance that most hotels in China suffer after 4 or 5 years. Pros: good location; near new; good sized room; nice shower and washroom amenities; comfortable bed; Starbucks across the street; staff spoke English; wifi worked well in room; and good breakfast buffet (Asian... More 

Was this review helpful? Yes 1
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. Aaron, with pleasure to read your comments and will certainly share them with my staff. Thank you so much! Can assure you that we are working hard to rectify the shortfall and looking forward to welcoming you soon again. With best regards, General Manager, Guoman Hotel Shanghai More 

Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 11, 2014

Our experience at this hotel would have been great had it not been for a number of unhelpful and disappointing experiences with several different staff members. Our fridge stopped working, causing some of our food items to go off and despite several requests the problem was never rectified. We also paid for wifi (which was disappointing in itself given the... More 

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Taipei, Taiwan
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 23, 2014

The Good - Check in was fairly quick and hassle free. But it was also at around 10pm so there weren't too many people at the lobby anyway. - The room and bathroom was fairly spacious. In general, the hotel seems new and modern. - The bed was quite comfortable, but the pillow was a little softer than what I'd... More 

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Spain
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 9, 2014 via mobile

I was thee for business and i saw that the service of the hotel moreover is focusing for chinese customers. The staff do not speak english very well and the hospitality was very cold. The hotel is very new and modern with wide rooms, breakfast buffet wide local options but lack of occidental options.

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Toronto, Canada
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 8, 2014

Great hotel to stay at. Staff very friendly and helpful. Not sure of the value as it was included in our tour. Breakfast was very very good. Beds were VERY comfortable. Mall was nearby for shoppers. Would suggest this hotel to anyone. Food a little expensive.

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Additional Information about Guoman Hotel Shanghai

Address: 1 Tower Guosheng Center, No.388 Dadu River Road, Putuo District, Shanghai 200062, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Changfeng Park
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Guoman Hotel Shanghai 4.5*
Number of rooms: 442
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Hotel Style:
#50 Spa Hotel in Shanghai
#118 Luxury Hotel in Shanghai
#127 Business Hotel in Shanghai
#170 Best Value Hotel in Shanghai

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