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Guoman Hotel Shanghai

#128 of 3,976 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
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1 Tower Guosheng Center, No.388 Dadu River Road, Putuo District, Shanghai 200062, China
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25% off Deluxe Room
Guoman Hotel Shanghai
Best prices for: 1 room 1 guest
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Ranked #128 of 3,976 Hotels in Shanghai
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 weeks ago
EvaSoong
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay at this hotel recently with my family. The hotel is great, room is super clean, that why I dare to use the bathtub, (normally I don't use bathtub in most of hotels). Hotel staff is very friendly, and helpful. The swimming pool is great, my boy love the children pool. Has recommend this hotel for my friends who... More 

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2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Great stay in Guoman Shanghai ! Staff very nice, helpful, friendless ! Especially the manager at reception . Room is super clean, the maid is very kindly woman. Will stay at this hotel for my next visit to Shanghai.

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Beijing, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stay in this hotel for couple of time, always had great stay experience. Front Desk staff could adress me by my name, stay in many other hotels before, this is only hotel could do so. This hotel recently provide a online newspaper reading app in guest room, I read quite lot of local and international news paper and magazine very... More 

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1 review
1 of 5 stars Reviewed May 25, 2015

Please do not book this hotel, it's dirty, no air conditioner, location in countryside not close to any where, hotel service sucks, we've found used condemn pack under our executive room five days room service forgot to clean it, just push it deeper to the bed.

Was this review helpful? Yes
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Babe D, Firstly, thank you for staying at Guoman Hotel Shanghai. My apology for the unpleasant experience during your rencent stay. I am very confident that this is not our usual service standard, our Housekeeping department has noted your comment, they will pay more attention on the details of cleaning. GM-Guoman Hotel Shanghai More 

Vancouver
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 19, 2015

I have stayed at this hotel before. The restaurant offers a very good breakfast with both western and Asian options. Una in the restaurant was most helpful in providing Chinese interpretation for my daily trips. The room is spacious and well laid. Cleanliness was ok first day but I tipped with the chambermaid and the 2nd to 6th days -... More 

Was this review helpful? Yes 1
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. Aaron Vancouver, We are very glad to have you staying us with again. Our Engineering team has fixed the problem of the air conditioning in the room which you stayed. My apology for the inconvient caused to you. We look forward to having you back to us soon. GM-Guoman Hotel Shanghai More 

Dubai, United Arab Emirates
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 15, 2015

Despite my usual misgivings about Chinese hotels, I'm happy to say that this one was different. It is usual business hotel with the basic essentials but the difference is that they work well. The breakfast cuisine is international, the in-room wifi is good and the TV programmes have choice of international channels. The cleanliness is good.

Was this review helpful? Yes
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Sir, Firstly, thank you for staying with us. We are very glad to know that you had a great stay experience in Guoman Hotel Shanghai. Looking forward to serving you again at Guoman Hotel Shanghai in the short future. Best regards! General Manager at Guoman Hotel Shanghai. More 

Beijing, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 15, 2015 via mobile

My second time stay in this hotel. I paid 250 yuan addition for the Executive Suite, the room is facing to the park, amazing view. I had breakfast at the Executive Lounge, the staff Kiki is very polite. Will definitely return to stay in this hotel on my next trip in Shanghai.

Was this review helpful? Yes 1
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr Leo Z, Thank you for staying with us again. I have passed your good comment to our Club Lounge staff Kiki. We are looking forward to serving you again soon. GM-Guoman Hotel Shanghai More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed in this hotel during our recent company to Shanghai for 2 nights on 30 and 31st Dec 2014 with 16 of us. It is a very beautiful hotel, and beyond my expectations. Grand Lobby with Christmas and new Year Decoration. A kids playing the piano at the lobby. Checked in as arrange by Tourguide without delay. Luggage handle... More 

Was this review helpful? Yes 1
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. ChingSiang, Thank you for staying at Guoman Hotel Shanghai. And I am glad that you had a great stay experience with us. The breakfast restaurant's set up you mentioned, my Director of F&B will look into it. I and my team here are looking forward to seeing you again soon. Best wishes! General Manager-Guoman Hotel Shanghai More 

Edinburgh, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 16, 2014

This hotel has a good gym, pool and what appears to be comfortable rooms, however the rooms were so hot that it was very difficult to get any sleep. I got moved but still the same, the staff opened the windows but it remained far to hot, my colleagues had the same problems as did other guests but when complaining... More 

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Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. Butler, firstly, thank you for staying at Guoman Hotel Shanghai. My apology for your unpleasant sleeping experience. I have asked my Chief Engineer to have a thorough check on your particular room and that floor. I and my team here hope to see you again soon, I will ensure that your room air condition is perfect in your... More 

Beijing, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

I stay in this hotel on 28 Nov for 3 nights. hotel is opposite to the lake, the view is great. hotel is still new, room facilities are functioning well. the room is very clean, bed is very comfortable. the front staff service is good, i would mention the concierge staff Ray, who assist me to book a ticket to... More 

Was this review helpful? Yes
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr Leo, thank you for staying with Guoman Hotel Shanghai, and we appreciate for your comments on our facilities and great service experience. I have personally shared your comments with our Front Office team, and your praise is really motivated them. Looking forward to having you with us again soon. Best wishes! General Manager-Guoman Hotel Shanghai More 

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