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Guoman Hotel Shanghai

#100 of 4,068 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
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1 Tower Guosheng Center, No.388 Dadu River Road, Putuo District, Shanghai 200062, China
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1 room 1 adult
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Guoman Hotel Shanghai
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124 Reviews from our TripAdvisor Community

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Beijing, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

Stay this hotel for 1 week time. Hotel was full for this period, and the staff upgrade me to a Suite, great stay experience. The only negative point is the room sound proof issue, I could hear the next door people talking at night. Overall hotel is great, and if you lucky can have a upgrade.

Review collected in partnership with 单个酒店

Helpful?
1 Thank Leo z
1 review
5 of 5 stars Reviewed June 8, 2015 via mobile

I stay at this hotel recently with my family. The hotel is great, room is super clean, that why I dare to use the bathtub, (normally I don't use bathtub in most of hotels). Hotel staff is very friendly, and helpful. The swimming pool is great, my boy love the children pool. Has recommend this hotel for my friends who... More 

Helpful?
Thank EvaSoong
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear guest, Thank you for staying with us. Your great comments on hotel facilities and service are really motivated us. We look forward to serving you again soon atGuoman Hotel Shanghai. GM-Guoman Hotel Shanghai More 

2 reviews
5 of 5 stars Reviewed June 8, 2015 via mobile

Great stay in Guoman Shanghai ! Staff very nice, helpful, friendless ! Especially the manager at reception . Room is super clean, the maid is very kindly woman. Will stay at this hotel for my next visit to Shanghai.

Helpful?
Thank Flyingwong
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear guest, Thank you for staying with us, and gave great comment on your stay experience. We look forward to having you return to us soon. GM-Guoman Hotel Shanghai More 

Beijing, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2015 via mobile

Stay in this hotel for couple of time, always had great stay experience. Front Desk staff could adress me by my name, stay in many other hotels before, this is only hotel could do so. This hotel recently provide a online newspaper reading app in guest room, I read quite lot of local and international news paper and magazine very... More 

Helpful?
Thank Leo z
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015

Please do not book this hotel, it's dirty, no air conditioner, location in countryside not close to any where, hotel service sucks, we've found used condemn pack under our executive room five days room service forgot to clean it, just push it deeper to the bed.

Helpful?
1 Thank Babe D
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Babe D, Firstly, thank you for staying at Guoman Hotel Shanghai. My apology for the unpleasant experience during your rencent stay. I am very confident that this is not our usual service standard, our Housekeeping department has noted your comment, they will pay more attention on the details of cleaning. GM-Guoman Hotel Shanghai More 

Vancouver
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 19, 2015

I have stayed at this hotel before. The restaurant offers a very good breakfast with both western and Asian options. Una in the restaurant was most helpful in providing Chinese interpretation for my daily trips. The room is spacious and well laid. Cleanliness was ok first day but I tipped with the chambermaid and the 2nd to 6th days -... More 

Helpful?
1 Thank AaronVancouver
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. Aaron Vancouver, We are very glad to have you staying us with again. Our Engineering team has fixed the problem of the air conditioning in the room which you stayed. My apology for the inconvient caused to you. We look forward to having you back to us soon. GM-Guoman Hotel Shanghai More 

Dubai, United Arab Emirates
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 15, 2015

Despite my usual misgivings about Chinese hotels, I'm happy to say that this one was different. It is usual business hotel with the basic essentials but the difference is that they work well. The breakfast cuisine is international, the in-room wifi is good and the TV programmes have choice of international channels. The cleanliness is good.

Helpful?
Thank ka21
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Sir, Firstly, thank you for staying with us. We are very glad to know that you had a great stay experience in Guoman Hotel Shanghai. Looking forward to serving you again at Guoman Hotel Shanghai in the short future. Best regards! General Manager at Guoman Hotel Shanghai. More 

Beijing, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

My second time stay in this hotel. I paid 250 yuan addition for the Executive Suite, the room is facing to the park, amazing view. I had breakfast at the Executive Lounge, the staff Kiki is very polite. Will definitely return to stay in this hotel on my next trip in Shanghai.

Helpful?
1 Thank Leo z
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr Leo Z, Thank you for staying with us again. I have passed your good comment to our Club Lounge staff Kiki. We are looking forward to serving you again soon. GM-Guoman Hotel Shanghai More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 10, 2015 via mobile

We stayed in this hotel during our recent company to Shanghai for 2 nights on 30 and 31st Dec 2014 with 16 of us. It is a very beautiful hotel, and beyond my expectations. Grand Lobby with Christmas and new Year Decoration. A kids playing the piano at the lobby. Checked in as arrange by Tourguide without delay. Luggage handle... More 

Helpful?
1 Thank chingsiang
Guoman-GM, General Manager at Guoman Hotel Shanghai, responded to this review

Dear Mr. ChingSiang, Thank you for staying at Guoman Hotel Shanghai. And I am glad that you had a great stay experience with us. The breakfast restaurant's set up you mentioned, my Director of F&B will look into it. I and my team here are looking forward to seeing you again soon. Best wishes! General Manager-Guoman Hotel Shanghai More 

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