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All 3,841 Shanghai hotels

Chateau Star River Pudong Shanghai

5.0 of 5 Hotel   |   No.2588 Jinxiu Road, Pudong New District, Shanghai 200125, China (Shanghai New International Expo Center)
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Ranked #188 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 13, 2014
Newgrace Seoul, South Korea
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59 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Seoul, South Korea
1 review
3 of 5 stars Reviewed July 13, 2014

Sorry for the location... there is really nothing but a Starbucks and a supermarket. Not a local store nor restaurants nearby. If you are not eating at the hotel...have to move to the other area. Metro is within 10mins walk which was not very easy in hot summer weather. Luxurious decoration, calm mood...like a resort hotel. There is an outdoor... More

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Perth, Australia
Top Contributor
83 reviews 83 reviews
47 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 12, 2014

This is a grand hotel in every way. Sumptuous lobby with marble and granite everywhere. The rooms are palatial and decked out with first class fittings. The hotel has all the amenities you would expect - fitness centre, myriad of pools, indoor golf course, massage centre. The internet was very patchy. The hotel was deserted. The fine dining restaurant looked... More

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Shanghai, China
Top Contributor
65 reviews 65 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 2, 2014

This has to be the worst hotel I ever lived in Shanghai! If it was not for work and its ridiculously inconvenient location, I would never bear a minute to live in. The rooms are huge, but the equipments are poor: hairdryer cannot be used in bathroom, the ac controller is locked, only 4 sodas in so-called mini bar and... More

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Tekirdag, Turkey
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 30, 2014

We had stayed two nights at this hotel and the decorations were amazing. You feel like you are entering a real modern palace instead of a hotel. The service was perfect comparing with all other hotels we had stayed in China. The rooms were spacious and very comfortable. It was very clean. The beds were perfect for my expectations. The... More

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Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 21, 2013

The hotel is new, highly decorated, with large and well equipped rooms. At the time I staied there, the hotel was almost empty making it rather depressing. The location is somehow unfortunate, far away from everything. Be ready to make a good taxi ride to get a restaurant or the shopping areas. Perhaps because the hotel was new the personnel... More

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Top Contributor
65 reviews 65 reviews
56 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed November 11, 2012

Arrived here on a business trip and was brought there by chinese partners because the hotel originally booked was full. Very good first impression, large facility with more buildings that are apparently used as appartments in a large complex. Nice decorated lobby with fast service. Staff spoke good english and was able to communicate and answer all questions. Had a... More

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Bristol, United Kingdom
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 26, 2012

Stayed here on business, couldn't fault the hotel for service, cleanliness, cuisine infact it excelled in all areas. The hotel has a grand feel without being pretentious, you are looked after from the moment you arrive to the moment you leave. It has good wifi coverage in the bedrooms and is free, can't ask for more than that.

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Malaga, Spain
Top Contributor
63 reviews 63 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 12, 2012

Excellent 5 star hotel. Beautiful building, large room, excellent amenities, free soft drinks and water, tea and coffee, nespresso in room, free internet, excellent varied buffet breakfast, excellent friendly service from all staff. Good location 10 mins walk to subway, 7 stops to downtown/bund. Excellent value for money.

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Oslo, Norway
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2012

I just ended my family summer holiday in Shanghai .The hotel arranged a very comfortable pick-up service free for my family,that's great!And there is a very beautiful outdoor swimming pool,my kids got very happy.My wife says that we will also spend our next summer holiday here,thanks for chateau star river hotel !

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Edinburgh, United Kingdom
Top Contributor
51 reviews 51 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 5, 2012

This is billed as a 5 star hotel, and in some ways it is. It's large and imposing, and provides both indoor and outdoor swimming pools, an imposing reception area, attentive staff and very large rooms. The style is supposed to be European, but it's not. It’s Chinese, with loads of marble and gold and wood. They clearly have no... More

Was this review helpful? Yes 2
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Additional Information about Chateau Star River Pudong Shanghai

Address: No.2588 Jinxiu Road, Pudong New District, Shanghai 200125, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Shanghai New International Expo Center
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Chateau Star River Pudong Shanghai 5*
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Also Known As:
Chateau Star River Pudong Shanghai Hotel Shanghai

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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