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All 3,926 Shanghai hotels

Ascott Huai Hai Road Shanghai

4.5 of 5 Hotel   |   No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China (Xintiandi)
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Ascott Huai Hai Road Shanghai
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Ranked #99 of 3,926 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
HUGS64 Belfast, United Kingdom
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161 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belfast, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel with full facilities - kitchen, washing machine etc - a home from home. In the heart of the commercial district with all the high class shops nearby. Has a Subway and KFC in the basement and is adjacent to a large shopping centre. 2 minutes walk from the Metro, 20 to 30 minuts walk to the Bund.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you have enjoyed your stay at Ascott Huai Hai Road Shanghai! You have well summarised the key benefits of our location for the benefit of fellow travelers. Thank you! Inka Uusitalo-Raoult, Resident Manager More

Brighton, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 3, 2014

The hotel is in a good location for the bund, people's park and Hong Kong plaza - which really it's part of. The staff are very friendly and helpful although their English is basic. The food - including the breakfast - is not the best quality - ok but nothing very exciting and some of the main meals we had... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai. You summed up the experience as "OK", which is positive - however our standard is actually to be better than Ok. With our superb location, beautiful apartments and strong Ascott-brand, we strive for excellence in both environment and stay experience. I am sorry that we failed to make you... More

australia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 30, 2014

I stayed at Ascott for 2 weeks and the location could not be better. It is right on Huai Hai road and walking distance to subway, shopping mall and xintiandi. Rooms are well equipped, with all cooking utensils, washing machine, washing powder etc. The kind size bed is comfortable and overall it is a pleasant experience staying in Ascott. I... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your experience at Ascott Huai Hai Road Shanghai! As a Serviced Residence, Ascott differs from 5-star hotels in some aspects, namely with the style and size of it's apartments. Ascott provides truly a homelike environment in a superb location - topped with convenient hotel services. I am sincerely sorry to hear that you did not get... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 30, 2014

We stayed in a 2-bedroom apartment for 2 weeks. Last Dec we we stayed in a 1-bedroom apartment for about 3 nights. We were here with our 3 kids (below 6 years old), and it was great that there are really SO many dining options just a stone's throw away, so we didn't have to drag them around the city... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for your feedback! I am very glad that as a family, you enjoyed the benefits of a serviced residence compared to traditional hotels. I am concerned about what you mentioned regarding bathroom fittings coming off! I could not figure out from your feedback what you meant exactly: please do not hesitate to tell me more either by mail... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014

I stayed at Ascott for a month in a one-beedroom suit and had a good experience on overall. The location is simply perfect, close to Xintiandi and subways, making everything within reach and daily commute to work much less painful. But as a five star hotel (is Ascott 5star?) Ascott lacks a good management team and professional staff. During the... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having made Ascott Huai Hai Road your home during your stay in Shanghai! I am glad to know that you enjoyed your stay, but I was saddened by the fact that you had not felt recognised by all of the staff members. As a Serviced Residence, Ascott does not have an official star-ranking, but we absolutely bench... More

Beijing, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 16, 2014

Stayed one night only this June. Location is absolutely fantastic. Probably one of the very best you can dream of in Shanghai. Location is slightly better than Fraser Residence although in the same area but product is not as good as Fraser. Ascott Huai Hai needs a serious upgrade in room/bathroom product. Rooms are tired, bathrooms are very small with... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road. I am glad that enjoyed the loacation and your stay in Shanghai, but I wish we had succeeded in delivering a service closer to our standards. Guests are definitely not numbers, and I am sincerely sorry to hear that you had felt so! Regarding breakfast, I have good news to... More

Pompano Beach, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 15, 2014

My family and I stayed at this great hotel for three months. It was like being at home, but with impeccable service. The three-bedroom suite was so roomy and comfortable. The bed package one of the best I have experienced i.e. fluffy pillows, down comforter and crispy white linen. A spacious bathroom with walk in shower. Not to mention the... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you so much for all your kind words. I have shared this with my whole team, as it is highly motivating for us all to receive such encouragement! It is delightful to know that we have made your stay in Shanghai and at Ascott Huai Hai Road a memorable one. It certainly was a pleasure to have you staying... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

Ascott Huai Hai Lu in Shanghai has been our residence of choice for the past 3 years. Yes,because of its convenience to get anywhere and shop anything. Also because of the spacious and clean suites (equipped with all the necessary home amenities including washer and dryer). Coupled with a secure atmosphere at a reasonable price, we need not think twice.... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
95 reviews 95 reviews
73 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

The Ascott is very centrally located, close to many sites. My 1 bed room was massive. A nicely equipped kitchen, with washer drier, a cosy living room area, a large bedroom and a spacious bathroom. All the rooms well appointed. The bed comfortable. Bathroom had shower area which is nice and convenient. Internet not the fastest.

Was this review helpful? Yes 3
Shanghai, China
1 review
5 of 5 stars Reviewed May 26, 2014

Of all the hotels in which I have stayed in Shanghai Ascott is undoubtedly the best. Extremely well positioned with an impeccable and warm service it is very pleasant to find after busy days. The rooms very clean and pleasantly decorated, with a great view of the city. Bonus: I attended a dance party madness on the huge terrace of... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having taken the time to share your experience with other travellers! I am delighted to know that you enjoyed your stay at Ascott Huai Hai Road Shanghai. How fun to know that you participated to the Salsa night! Those are organised about once a month in the 6th floor restaurant and oh boy! the atmosphere is indeed... More

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Additional Information about Ascott Huai Hai Road Shanghai

Address: No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Huai Hai Road Shanghai 4.5*
Number of rooms: 306
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Also Known As:
Ascott Huaihai Road Shanghai Hotel Shanghai

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