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All 3,934 Shanghai hotels

Ascott Huai Hai Road Shanghai

4.5 of 5 Hotel   |   No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China (Xintiandi)
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Ascott Huai Hai Road Shanghai
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Ranked #108 of 3,934 Hotels in Shanghai
4.0 of 5 stars 165 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Adrian Y Xi'an, China
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165 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Xi'an, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family was here to attend a wedding and we had booked 7 rooms. I have high expectations of the Ascott and this time, they had both met and exceeding our expectations once again. I had visited my family members in all the 7 rooms and all the rooms were big, clean and very comfortable. I do have a suggestion... More 

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Helsinki
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed over at a business trip for a few days only but could've stayed easily longer due to the convenient location. By walking you basically reach good shopping and dining since hotel located only approx. 10-minute walk from Xintiandi area. The room was good but I would've liked to experience a little bit better breakfast to meet this standard.

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Singapore
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 11, 2014

I stayed in Ascott Huai Hai for a business trip last month. The location was quite alright, room was a bit small, but I guess that's to be expected when you are on prime land, but you do get relatively good "hardware" - comfy mattress, full king sized bed, nice stereo, huge tv, free and quite strong wifi. However, the... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed with Ascott Huai Hai Road Shanghai. I am glad that you appreciated our quality Hardware - but on the other hand, I am sincerely unhappy to see that your stay was not up to our brand expectations due to Software. Please accept my sincere apologies for this. I am not sure why your contact attempts... More 

Utrecht, The Netherlands
Top Contributor
134 reviews 134 reviews
38 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed for a couple of weeks and the amenities are very good in this place, the only downside is the kitchen isn't that clean and I therefore avoided it. The staff where very attentive and always willing to assist and the room was clean and well serviced with a washing machine and fridge, there's lots to do nearby so eating... More 

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Belfast, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 3, 2014

Great hotel with full facilities - kitchen, washing machine etc - a home from home. In the heart of the commercial district with all the high class shops nearby. Has a Subway and KFC in the basement and is adjacent to a large shopping centre. 2 minutes walk from the Metro, 20 to 30 minuts walk to the Bund.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you have enjoyed your stay at Ascott Huai Hai Road Shanghai! You have well summarised the key benefits of our location for the benefit of fellow travelers. Thank you! Inka Uusitalo-Raoult, Resident Manager More 

Brighton, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 3, 2014

The hotel is in a good location for the bund, people's park and Hong Kong plaza - which really it's part of. The staff are very friendly and helpful although their English is basic. The food - including the breakfast - is not the best quality - ok but nothing very exciting and some of the main meals we had... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai. You summed up the experience as "OK", which is positive - however our standard is actually to be better than Ok. With our superb location, beautiful apartments and strong Ascott-brand, we strive for excellence in both environment and stay experience. I am sorry that we failed to make you... More 

australia
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 30, 2014

I stayed at Ascott for 2 weeks and the location could not be better. It is right on Huai Hai road and walking distance to subway, shopping mall and xintiandi. Rooms are well equipped, with all cooking utensils, washing machine, washing powder etc. The kind size bed is comfortable and overall it is a pleasant experience staying in Ascott. I... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your experience at Ascott Huai Hai Road Shanghai! As a Serviced Residence, Ascott differs from 5-star hotels in some aspects, namely with the style and size of it's apartments. Ascott provides truly a homelike environment in a superb location - topped with convenient hotel services. I am sincerely sorry to hear that you did not get... More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 30, 2014

We stayed in a 2-bedroom apartment for 2 weeks. Last Dec we we stayed in a 1-bedroom apartment for about 3 nights. We were here with our 3 kids (below 6 years old), and it was great that there are really SO many dining options just a stone's throw away, so we didn't have to drag them around the city... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for your feedback! I am very glad that as a family, you enjoyed the benefits of a serviced residence compared to traditional hotels. I am concerned about what you mentioned regarding bathroom fittings coming off! I could not figure out from your feedback what you meant exactly: please do not hesitate to tell me more either by mail... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014

I stayed at Ascott for a month in a one-beedroom suit and had a good experience on overall. The location is simply perfect, close to Xintiandi and subways, making everything within reach and daily commute to work much less painful. But as a five star hotel (is Ascott 5star?) Ascott lacks a good management team and professional staff. During the... More 

Was this review helpful? Yes 1
AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having made Ascott Huai Hai Road your home during your stay in Shanghai! I am glad to know that you enjoyed your stay, but I was saddened by the fact that you had not felt recognised by all of the staff members. As a Serviced Residence, Ascott does not have an official star-ranking, but we absolutely bench... More 

Beijing, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 16, 2014

Stayed one night only this June. Location is absolutely fantastic. Probably one of the very best you can dream of in Shanghai. Location is slightly better than Fraser Residence although in the same area but product is not as good as Fraser. Ascott Huai Hai needs a serious upgrade in room/bathroom product. Rooms are tired, bathrooms are very small with... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road. I am glad that enjoyed the loacation and your stay in Shanghai, but I wish we had succeeded in delivering a service closer to our standards. Guests are definitely not numbers, and I am sincerely sorry to hear that you had felt so! Regarding breakfast, I have good news to... More 

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Additional Information about Ascott Huai Hai Road Shanghai

Address: No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Huai Hai Road Shanghai 4.5*
Number of rooms: 306
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Also Known As:
Ascott Huaihai Road Shanghai Hotel Shanghai
Hotel Style:
#93 Luxury Hotel in Shanghai
#97 Business Hotel in Shanghai
#293 Best Value Hotel in Shanghai

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