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All 3,966 Shanghai hotels

Ascott Huai Hai Road Shanghai

4.5 of 5 Hotel   |   No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China (Xintiandi)
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Ascott Huai Hai Road Shanghai
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Ranked #114 of 3,966 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
starjiu Singapore, Singapore
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169 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

I was in Shanghai for a week with my parents. We booked the 2bedroom apartment, stayed on high floor, scenary was good. Room was clean, quiet, and kitchen had everything we needed for cooking. The bed and especially pillow was very comfortable and we had a good sleep there. The staff are very friendly and helpful, helping us with our... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you had quality time with your family at Ascott Huai Hai Road Shanghai!.I am glad that you liked our pillows, I hope you also noticed the "Pillow Menu", which is a new feature. You can choose from 4 other types of pillows for even more comfort! Welcome back soon, we look forward to being... More 

Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2015

My husband and I stayed at a one-bedroom premier room for 4 nights during the Xmas/New Year period. The whole experience has been first class. Booking was a breeze. Member discounts on the hotel website are good value. We are particularly pleased with the excellent service we received from the front desk and reception - 2 months before check-in, I... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you so much for having taken the time to post such and extensive review on your stay at Ascott Huai Hai Road Shanghai. I am particularly glad to note, that you enjoyed the privilegies and exclusive offers available for our on-line members. We truly value our guests and strive to provide best deals for them via our website. You... More 

Xi'an, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2014

Our family was here to attend a wedding and we had booked 7 rooms. I have high expectations of the Ascott and this time, they had both met and exceeding our expectations once again. I had visited my family members in all the 7 rooms and all the rooms were big, clean and very comfortable. I do have a suggestion... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

It is a pleasure to know that Ascott Huai Hai Road was the home of such a big party, during a memorable event. Thank you for having picked our residence. I have noted your recommendation on improving language skills of colleagues at the front desk. Our regular training plan does include English language classes, however I need to find a... More 

Helsinki
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

I stayed over at a business trip for a few days only but could've stayed easily longer due to the convenient location. By walking you basically reach good shopping and dining since hotel located only approx. 10-minute walk from Xintiandi area. The room was good but I would've liked to experience a little bit better breakfast to meet this standard.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear ChrisFromFinland, thank you for sharing your experience at Ascott Huai Hai Road Shanghai on line! It is a pleasure to know that you enjoyed your stay. I have noted your comment regarding the breakfast, and will continue to find improvement plans with the restaurant operator. Inka Uusitalo-Raoult, Residence Manager PS. happen to be from Finland too, and this is... More 

Singapore
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 11, 2014

I stayed in Ascott Huai Hai for a business trip last month. The location was quite alright, room was a bit small, but I guess that's to be expected when you are on prime land, but you do get relatively good "hardware" - comfy mattress, full king sized bed, nice stereo, huge tv, free and quite strong wifi. However, the... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed with Ascott Huai Hai Road Shanghai. I am glad that you appreciated our quality Hardware - but on the other hand, I am sincerely unhappy to see that your stay was not up to our brand expectations due to Software. Please accept my sincere apologies for this. I am not sure why your contact attempts... More 

Utrecht, The Netherlands
Top Contributor
142 reviews 142 reviews
41 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed for a couple of weeks and the amenities are very good in this place, the only downside is the kitchen isn't that clean and I therefore avoided it. The staff where very attentive and always willing to assist and the room was clean and well serviced with a washing machine and fridge, there's lots to do nearby so eating... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai! As a Serviced Residence, we are at our best with extended stays, like yours, and I am glad that you had a good time. Regarding our gym, I am glad to say that it is even better than before: we have just upgraded the equipment in February 2015 and... More 

Belfast, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 3, 2014

Great hotel with full facilities - kitchen, washing machine etc - a home from home. In the heart of the commercial district with all the high class shops nearby. Has a Subway and KFC in the basement and is adjacent to a large shopping centre. 2 minutes walk from the Metro, 20 to 30 minuts walk to the Bund.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you have enjoyed your stay at Ascott Huai Hai Road Shanghai! You have well summarised the key benefits of our location for the benefit of fellow travelers. Thank you! Inka Uusitalo-Raoult, Resident Manager More 

Brighton, United Kingdom
Top Contributor
54 reviews 54 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 3, 2014

The hotel is in a good location for the bund, people's park and Hong Kong plaza - which really it's part of. The staff are very friendly and helpful although their English is basic. The food - including the breakfast - is not the best quality - ok but nothing very exciting and some of the main meals we had... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai. You summed up the experience as "OK", which is positive - however our standard is actually to be better than Ok. With our superb location, beautiful apartments and strong Ascott-brand, we strive for excellence in both environment and stay experience. I am sorry that we failed to make you... More 

australia
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 30, 2014

I stayed at Ascott for 2 weeks and the location could not be better. It is right on Huai Hai road and walking distance to subway, shopping mall and xintiandi. Rooms are well equipped, with all cooking utensils, washing machine, washing powder etc. The kind size bed is comfortable and overall it is a pleasant experience staying in Ascott. I... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your experience at Ascott Huai Hai Road Shanghai! As a Serviced Residence, Ascott differs from 5-star hotels in some aspects, namely with the style and size of it's apartments. Ascott provides truly a homelike environment in a superb location - topped with convenient hotel services. I am sincerely sorry to hear that you did not get... More 

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 30, 2014

We stayed in a 2-bedroom apartment for 2 weeks. Last Dec we we stayed in a 1-bedroom apartment for about 3 nights. We were here with our 3 kids (below 6 years old), and it was great that there are really SO many dining options just a stone's throw away, so we didn't have to drag them around the city... More 

Was this review helpful? Yes
AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for your feedback! I am very glad that as a family, you enjoyed the benefits of a serviced residence compared to traditional hotels. I am concerned about what you mentioned regarding bathroom fittings coming off! I could not figure out from your feedback what you meant exactly: please do not hesitate to tell me more either by mail... More 

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Additional Information about Ascott Huai Hai Road Shanghai

Address: No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Huai Hai Road Shanghai 4.5*
Number of rooms: 306
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Also Known As:
Ascott Huaihai Road Shanghai Hotel Shanghai
Hotel Style:
#97 Luxury Hotel in Shanghai
#104 Business Hotel in Shanghai
#267 Best Value Hotel in Shanghai

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