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Ascott Huai Hai Road Shanghai

4.5 of 5
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No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
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Ascott Huai Hai Road Shanghai
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Ranked #119 of 3,976 Hotels in Shanghai
A recent review
3 of 5 stars reviewed yesterday
ygghim Seoul, South Korea
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191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seoul, South Korea
2 reviews
3 of 5 stars Reviewed yesterday NEW

Have stayed here three times for the last 9 months. The best thing about this hotel is its location. Xintiandi is just a couple of blocks away. Moreover, the hotel is directly connected to Hong Kong Plaza that houses lots of restaurants, shops and Starbucks. Room conditions are OK, revealing some stains on sofa and many scratches on windows. The... More 

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Shanghai Region, China
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 5 days with my family in a 3 bedroom apartment. The flat was clean, well appointed, fully equipped kitchen (not kitchenette). Breakfast quality was average but the outsoor seating is a nice touch. Basic fitness but nice pool. Location couldnt be better if for leisure or business trip.

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Carlsbad, California
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A wonderful hotel being located in one of the best districts in Shanghai. Although the hotel is not a Marriott, but the cost is a lot less and offered everything a major hotel would have and then some that one would not normally get in a hotel located in the middle of a big city. The room had a full... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having taken the time to share your stay experience at Ascott Huai Hai Road Shanghai. What a pleasure to know that you have enjoyed our special features! As as serviced residence, Ascott offers homey facilities combined to the comfort of hotels in city center locations all around the world. Welcome back. Inka Uusitalo-Raoult, Residence Manager More 

Eindhoven
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 28, 2015

Good locaton and good hotel rooms against for the area best price. The other facilities are beyond expectation. Hotel restaurant and breakfast is not on a high level, but you can't get it all if you don't want to pay top dollar. Besides there are plenty of places near the hotel for food (Xintiandi is walking distance). If you are... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having taken the time to share your stay experience at Ascott Huai Hai Road Shanghai, and highlighting our key benefits. What a pleasure to know that you had a good time with us. Welcome back soon! Inka Uusitalo-Raoult, Residence Manager More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

Marvellous location in the thick of all international fashion brands. Not to mention proximity to the night bars and the bund. Thumbs up! Only downside is the requirement to pay a substantial deposit which is the first time I came acroas.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having selected Ascott Huai Hai Road for your accommodation in Shanghai! What a pleasure to know you enjoyed your stay and our prime location! Upon arrival, a deposit is requested, which is a common practice in hospitality industry. Ascott collects a deposit corresponding to the room accommodation price, plus Rmb500/ day for miscellanious charges. Maximum deposit is... More 

Greater Brisbane, Australia
2 reviews
5 of 5 stars Reviewed May 24, 2015

A beautiful hotel right in the Shin Tan De area. Close to shops, cafes and parks. Room had everything and staff very welcoming. Received an upgrade which was more of an apartment and could have lived there. Would definitely stay again!

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having shared your stay experience at Ascott Huai Hai Road Shanghai on line! What a pleasure to know that you enjoyed a lucky complimentary upgrade! From the whole team here, we send our best regards. Inka Uusitalo-Raoult, Residence Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 21, 2015

I spent 4 nights. Hotel not badly situated if you like Louis Vuiton, Sephora, Cartier... and Starbucks. No specific nice view as it is far from the river and the Bunds. Rooms large but old style, slightly noisy. I was not impressed by the service nor the simple breakfast. Next time I will choose another hotel, just to benchmark.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai. I am sorry to hear that your apartment was not up to your full satisfaction. Our location in XinTianDi does not provide direct Bund-views, however the skyline-views of the area are often praised (especially night views), and East-facing apartments have views of the Pearl Tower. Apartments on higher floors... More 

Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2015

Stayed for 6 nights for business - excellent location if your office is in the area and close to many restaurants/clubs/bars. However, the place is in dire need of a facelift; had stayed at Frasers Place previously but decided to give Ascott a try but am disappointed with the aged room interiors. Breakfast is hardly inspiring and the restaurant interior... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

It was a pleasure to have you stay at Ascott Huai Hai Road Shanghai. I am sincerely sorry that we have failed to meet your expectations. I have shared your feedback with all the relevant team members, as it hardly corresponds to what we are striving for. We will make sure our standards are kept up with consistently, as it... More 

Hyderabad, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2015

I am on a business travel to Shanghai and having internet connectivity is of highest priority. Other colleagues of mine have stayed in Langham and they say service is awesome over there. I think is committed a mistake by choosing Ascott. Ascott quotes that its a 5star property but i suppose it should think twice before making any such statements.... More 

Was this review helpful? Yes 1
AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having chosen Ascott Huai Hai Road as your accommodation in Shanghai. I am sincerely sorry for not having met your expectations with IT-connectivity. Thank you for having given us the possibility to act on it while you were still in-house. We will continue to improve our internet facilities and to provide high level services to our valued... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 14, 2015

Firstly, the Ascott is located in the shopping belt of Shanghai, very close to a subway stop. I love the convenience of restaurants and malls nearby and I could hop on the subway easily. The rooms are equipped with a kitchenette and washer/dryer which are really helpful for longer stays. There is only a restaurant but who needs more when... More 

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AHHRSSHANGHAI, Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your stay experience online ! As a Serviced Residence, many of our benefits are focusing on longer staying customers. However, those benefits are certaily not a disadvantage for one-night stayers either, they simply may need them less. As your rightfully mentioned, for example a washing machine becomes handy only if the stay is longer. Then again,... More 

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