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Ascott Huai Hai Road Shanghai

#116 of 3,972 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
Hotel website
No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
Ascott Huai Hai Road Shanghai
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Ranked #116 of 3,972 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Jerometm Guangzhou
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177 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guangzhou
Top Contributor
80 reviews 80 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I got a suite room at Ascott, which turned out to be very convenient, although this time I did not use every equipment the room has: 200liter fridge, full equipped kitchen, washing machine, large TV screen and soundblast, comfortable bed, and all at affordable price. On the low side the windows insulation is not so great, so street noise are... More 

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Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed there for 3 nights and trust me it's one of the best location you can get in shanghai. I was with my wife and daughter with large spacious rooms and kitchen it feels like home. Very close to Xintiandi. Nice area to shop around good and friendly staff. Only the breakfast area is not that nice with... More 

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Halletts Cove, South Australia, Australia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel to stay when visiting Shanghai. The rooms is modern and spacious, with lovely bathroom, kitchen and laundry! There is a pool and sauna (separate for boys and girls) and gym. Also a restaurant with buffet breakfasts. The location is great. I would recommend using the hop on hop off sightseeing bus as there is a... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you had a great time in Shanghai, and Ascott Huai Hai Road could contribute to it. The hop on/off tourist bus is indeed great, and has two stops very close by. We have just recently agreed with them to have tickets available directly from our front desk, which makes using that bus even more... More 

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and comfortable, located in a great shopping district (it's actually connected to a shopping mall, as well as being a quick walk to Xintiandi) - this is the place to stay especially if you are traveling with kids. Our 2 bedroom apartment had ensuite washer and dryer, which as parents know is a godsend when traveling with kids! Bedrooms... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai with your family! Regarding the washer / dryer, (which indeed is useful for families traveling with kids - and for any traveller staying for a bit longer just a few nights actually!), you are quite right: the smaller units have a combined washer and dryer. Large units (ie 2-... More 

Singapore
Contributor
16 reviews 16 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was at the reception waiting to check into my room when I saw a notice that stated the hotel is undergoing a switch between the heater to air-conditioning mode. And that this switch would take a total of 10 days! In the meantime, the weather outside is 31 degrees, my room is stuffy and warm and the best the... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai. I am sincerely sorry for the inconvenience due to temperature in your apartment. To ensure powerful cooling during hot summer months and efficient heating through winter, our airconditioning system undergoes a thorough maintenance twice a year. During that period, there is no cooling nor heating: the system simply circulates... More 

Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We recently stayed at the Ascott when visiting family in Shanghai. We could not have been more impressed. Our two bedroom apartment was spacious, modern and well-appointed. Both bedrooms were generous in size and had their own bathrooms. The main bedroom also included a dressing/study area. The living area was also spacious with separate kitchen, dining and lounge areas, and... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you enjoyed so much your experience at Ascott Huai Hai Road Shanghai! Thank you for sharing with fellow travelers. Welcome back soon! Inka Uusitalo-Raoult, Residence Manager More 

Singapore, Singapore
Contributor
17 reviews 17 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in Shanghai for 5D/4N and stayed at Ascott Huai Hai Road (AHHR) and couldn't have been happier with our choice. It is perfectly set up for families with children and larger groups that need space that a serviced residence like this provides. The surrounding area has plenty of restaurants and shopping (of the higher-end sort) and if you... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your experience at Ascott Huai Hai Road Shanghai! Our large apartments are indeed convenient for family-stays. Space and the fully equipped kitchen are some of the benefits that make Serviced Residences different from traditional hotels! I am sorry that the internet was not up to your expectations. We have now increased by 30% our bandwidth, to... More 

Hong Kong Region, China
1 review
3 of 5 stars Reviewed March 10, 2015

Stayed at a 3BR suite for 3 nights for business trip. Very spacious. It would have been better if all 3 bedrooms are with double bed. Staff are friendly but did not act efficient enough when we have some requests. Pleasant stay afterall.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your experience at Ascott Huai Hai Road Shanghai! I am glad that you got to stay in one of our luxurious 3-bedrooms. Long term tenants are very fond of these apartments, and therefore their availability is scarce. The twin-beds of one of the bedrooms can actually be united, and the two mattresses changed into one double... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

I was in Shanghai for a week with my parents. We booked the 2bedroom apartment, stayed on high floor, scenary was good. Room was clean, quiet, and kitchen had everything we needed for cooking. The bed and especially pillow was very comfortable and we had a good sleep there. The staff are very friendly and helpful, helping us with our... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you had quality time with your family at Ascott Huai Hai Road Shanghai!.I am glad that you liked our pillows, I hope you also noticed the "Pillow Menu", which is a new feature. You can choose from 4 other types of pillows for even more comfort! Welcome back soon, we look forward to being... More 

Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2015

My husband and I stayed at a one-bedroom premier room for 4 nights during the Xmas/New Year period. The whole experience has been first class. Booking was a breeze. Member discounts on the hotel website are good value. We are particularly pleased with the excellent service we received from the front desk and reception - 2 months before check-in, I... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you so much for having taken the time to post such and extensive review on your stay at Ascott Huai Hai Road Shanghai. I am particularly glad to note, that you enjoyed the privilegies and exclusive offers available for our on-line members. We truly value our guests and strive to provide best deals for them via our website. You... More 

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