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All 3,740 Shanghai hotels

Ascott Huai Hai Road Shanghai

4.5 of 5 Hotel   |   No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China (Xintiandi)
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83%
Ranked #93 of 3,740 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 weeks ago
Jiahe Melbourne, Australia
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157 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I stayed at Ascott for a month in a one-beedroom suit and had a good experience on overall. The location is simply perfect, close to Xintiandi and subways, making everything within reach and daily commute to work much less painful. But as a five star hotel (is Ascott 5star?) Ascott lacks a good management team and professional staff. During the... More

Was this review helpful? Yes 1
AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having made Ascott Huai Hai Road your home during your stay in Shanghai! I am glad to know that you enjoyed your stay, but I was saddened by the fact that you had not felt recognised by all of the staff members. As a Serviced Residence, Ascott does not have an official star-ranking, but we absolutely bench... More

Beijing, China
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 16, 2014

Stayed one night only this June. Location is absolutely fantastic. Probably one of the very best you can dream of in Shanghai. Location is slightly better than Fraser Residence although in the same area but product is not as good as Fraser. Ascott Huai Hai needs a serious upgrade in room/bathroom product. Rooms are tired, bathrooms are very small with... More

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Pompano Beach, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 15, 2014

My family and I stayed at this great hotel for three months. It was like being at home, but with impeccable service. The three-bedroom suite was so roomy and comfortable. The bed package one of the best I have experienced i.e. fluffy pillows, down comforter and crispy white linen. A spacious bathroom with walk in shower. Not to mention the... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you so much for all your kind words. I have shared this with my whole team, as it is highly motivating for us all to receive such encouragement! It is delightful to know that we have made your stay in Shanghai and at Ascott Huai Hai Road a memorable one. It certainly was a pleasure to have you staying... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

Ascott Huai Hai Lu in Shanghai has been our residence of choice for the past 3 years. Yes,because of its convenience to get anywhere and shop anything. Also because of the spacious and clean suites (equipped with all the necessary home amenities including washer and dryer). Coupled with a secure atmosphere at a reasonable price, we need not think twice.... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
91 reviews 91 reviews
71 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

The Ascott is very centrally located, close to many sites. My 1 bed room was massive. A nicely equipped kitchen, with washer drier, a cosy living room area, a large bedroom and a spacious bathroom. All the rooms well appointed. The bed comfortable. Bathroom had shower area which is nice and convenient. Internet not the fastest.

Was this review helpful? Yes 2
Shanghai, China
1 review
5 of 5 stars Reviewed May 26, 2014

Of all the hotels in which I have stayed in Shanghai Ascott is undoubtedly the best. Extremely well positioned with an impeccable and warm service it is very pleasant to find after busy days. The rooms very clean and pleasantly decorated, with a great view of the city. Bonus: I attended a dance party madness on the huge terrace of... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having taken the time to share your experience with other travellers! I am delighted to know that you enjoyed your stay at Ascott Huai Hai Road Shanghai. How fun to know that you participated to the Salsa night! Those are organised about once a month in the 6th floor restaurant and oh boy! the atmosphere is indeed... More

Gothenburg, Sweden
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 23, 2014 via mobile

I directly claimed the bad sewage like smell when I checked in for a 2 weeks stay, some maintenance guys did something to correct the issue. This was repeated during 5 days, mostly when coming back from my business tasks until I finally got enough after one week and got the manager in charge to visit my room to experience... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed with Ascott. I am pleased to know that the reputation of our group influenced your choice, and it is my duty to make sure we deliver up to those expectations. I am truly sorry that it was not quite the case during your previous stay. I am not certain at this point what could have... More

Singapore
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 20, 2014

Location in Shanghai is subjective, depending on the traveler's reason for being there. I was there essential for personal reasons, and stayed a couple of months. I wanted a place where I could walk to restaurants, meet friends, see films and stroll in parks, and hop onto taxis, or even the occasional underground train. Everything was within a short walk... More

Was this review helpful? Yes 1
AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having taken the time to share such a detailed experience over your stay with Ascott. I am glad about all the good things you mentioned and have taken note about the areas to improve, together with the relevant teams. Wishing you a great time back in your home country - and looking forward to welcoming you back... More

Singapore
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed April 23, 2014

We stayed in a one bedroom premier in April 2014 over the good friday weekend. The room was spacious and well appointed, and we especially loved the location: 5 mins walk to xintiandi and its restaurants, shopping, late night dining and massage spa places. The only downside is that since the hotel is located along huai hai road, there was... More

Was this review helpful? Yes 1
AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your experience! I am delighted to know that you enjoyed your stay and our central location. As you mentioned, big metropoles have traffic conjestion during peak hours and Shanghai is no excpetion to that. Luckily, Ascott Huai Hai Road Shanghai is facing the metro station (line1), it is only a couple hundred meters from the ramp... More

Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2014

I stayed here with a group of friends (stayed in the 3 bdrm apartment) and really enjoyed the property and location of this apartment/hotel. Very central and a couple of minutes away from xintiandi. Great for expats so if you're after comfort from home in the city of Shanghai where there is a very wide variety of places you can... More

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

It is pleasure to know that you enjoyed your stay at Ascott Huai Hai Road. What a fun idea to book a large apartment and share it friends! Sounds like you had a great time. Thank you for sharing this on line. And welcome back! More

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Additional Information about Ascott Huai Hai Road Shanghai

Address: No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Huai Hai Road Shanghai 4.5*
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Also Known As:
Ascott Huaihai Road Shanghai Hotel Shanghai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#72 Business Hotel in Shanghai #82 Luxury Hotel in Shanghai #308 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Ascott Huai Hai Road Shanghai is located in the most prestigious commercial area of Shanghai. It is just a short walk from the famous Xintiandi, the city’s premier lifestyle and entertainment hub with a myriad of restaurants, cafés, bars and boutiques. Surrounded by Hong Kong Plaza, Lippo Plaza and rows of modern office buildings, providing convenience for both business and leisure travellers. Apartments vary from studios to 3-bedroom apartments, and all are furnished in a modern style, with large bathrooms and an equipped kitchen. Efficient hotel services in a homely environment,catering to the needs of businessmen, visitors and families alike. ... more   less 
Number of rooms
306

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