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Ascott Huai Hai Road Shanghai

#113 of 3,969 Hotels in Shanghai
Certificate of Excellence
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No.282 Huaihai Middle Road, Huangpu District, Shanghai 200021, China
Ascott Huai Hai Road Shanghai
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Ranked #113 of 3,969 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Geoff D Sydney, Australia
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172 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • Chinese (Simplified) first
  • Dutch first
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Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed today NEW via mobile

We recently stayed at the Ascott when visiting family in Shanghai. We could not have been more impressed. Our two bedroom apartment was spacious, modern and well-appointed. Both bedrooms were generous in size and had their own bathrooms. The main bedroom also included a dressing/study area. The living area was also spacious with separate kitchen, dining and lounge areas, and... More 

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Singapore, Singapore
Contributor
17 reviews 17 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were in Shanghai for 5D/4N and stayed at Ascott Huai Hai Road (AHHR) and couldn't have been happier with our choice. It is perfectly set up for families with children and larger groups that need space that a serviced residence like this provides. The surrounding area has plenty of restaurants and shopping (of the higher-end sort) and if you... More 

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Hong Kong Region, China
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at a 3BR suite for 3 nights for business trip. Very spacious. It would have been better if all 3 bedrooms are with double bed. Staff are friendly but did not act efficient enough when we have some requests. Pleasant stay afterall.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for sharing your experience at Ascott Huai Hai Road Shanghai! I am glad that you got to stay in one of our luxurious 3-bedrooms. Long term tenants are very fond of these apartments, and therefore their availability is scarce. The twin-beds of one of the bedrooms can actually be united, and the two mattresses changed into one double... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was in Shanghai for a week with my parents. We booked the 2bedroom apartment, stayed on high floor, scenary was good. Room was clean, quiet, and kitchen had everything we needed for cooking. The bed and especially pillow was very comfortable and we had a good sleep there. The staff are very friendly and helpful, helping us with our... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you had quality time with your family at Ascott Huai Hai Road Shanghai!.I am glad that you liked our pillows, I hope you also noticed the "Pillow Menu", which is a new feature. You can choose from 4 other types of pillows for even more comfort! Welcome back soon, we look forward to being... More 

Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2015

My husband and I stayed at a one-bedroom premier room for 4 nights during the Xmas/New Year period. The whole experience has been first class. Booking was a breeze. Member discounts on the hotel website are good value. We are particularly pleased with the excellent service we received from the front desk and reception - 2 months before check-in, I... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you so much for having taken the time to post such and extensive review on your stay at Ascott Huai Hai Road Shanghai. I am particularly glad to note, that you enjoyed the privilegies and exclusive offers available for our on-line members. We truly value our guests and strive to provide best deals for them via our website. You... More 

Xi'an, China
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2014

Our family was here to attend a wedding and we had booked 7 rooms. I have high expectations of the Ascott and this time, they had both met and exceeding our expectations once again. I had visited my family members in all the 7 rooms and all the rooms were big, clean and very comfortable. I do have a suggestion... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

It is a pleasure to know that Ascott Huai Hai Road was the home of such a big party, during a memorable event. Thank you for having picked our residence. I have noted your recommendation on improving language skills of colleagues at the front desk. Our regular training plan does include English language classes, however I need to find a... More 

Helsinki
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2014

I stayed over at a business trip for a few days only but could've stayed easily longer due to the convenient location. By walking you basically reach good shopping and dining since hotel located only approx. 10-minute walk from Xintiandi area. The room was good but I would've liked to experience a little bit better breakfast to meet this standard.

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Dear ChrisFromFinland, thank you for sharing your experience at Ascott Huai Hai Road Shanghai on line! It is a pleasure to know that you enjoyed your stay. I have noted your comment regarding the breakfast, and will continue to find improvement plans with the restaurant operator. Inka Uusitalo-Raoult, Residence Manager PS. happen to be from Finland too, and this is... More 

Singapore
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 11, 2014

I stayed in Ascott Huai Hai for a business trip last month. The location was quite alright, room was a bit small, but I guess that's to be expected when you are on prime land, but you do get relatively good "hardware" - comfy mattress, full king sized bed, nice stereo, huge tv, free and quite strong wifi. However, the... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed with Ascott Huai Hai Road Shanghai. I am glad that you appreciated our quality Hardware - but on the other hand, I am sincerely unhappy to see that your stay was not up to our brand expectations due to Software. Please accept my sincere apologies for this. I am not sure why your contact attempts... More 

Utrecht, The Netherlands
Top Contributor
147 reviews 147 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed for a couple of weeks and the amenities are very good in this place, the only downside is the kitchen isn't that clean and I therefore avoided it. The staff where very attentive and always willing to assist and the room was clean and well serviced with a washing machine and fridge, there's lots to do nearby so eating... More 

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AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

Thank you for having stayed at Ascott Huai Hai Road Shanghai! As a Serviced Residence, we are at our best with extended stays, like yours, and I am glad that you had a good time. Regarding our gym, I am glad to say that it is even better than before: we have just upgraded the equipment in February 2015 and... More 

Belfast, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 3, 2014

Great hotel with full facilities - kitchen, washing machine etc - a home from home. In the heart of the commercial district with all the high class shops nearby. Has a Subway and KFC in the basement and is adjacent to a large shopping centre. 2 minutes walk from the Metro, 20 to 30 minuts walk to the Bund.

Was this review helpful? Yes
AHHRSSHANGHAI, General Manager at Ascott Huai Hai Road Shanghai, responded to this review

What a pleasure to know that you have enjoyed your stay at Ascott Huai Hai Road Shanghai! You have well summarised the key benefits of our location for the benefit of fellow travelers. Thank you! Inka Uusitalo-Raoult, Resident Manager More 

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