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Renaissance Shanghai Putuo Hotel

#27 of 3,987 Hotels in Shanghai
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No.50 Tongchuan Road, Putuo District, Shanghai 200333, China
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1 room 1 guest
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311 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • Chinese (Simplified) first
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    (311)
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    (85)
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Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

This place is my go-to whenever I stay in Shanghai (about 4 to 6 times a year). It is always impeccably clean, and the rooms are comfortable and well maintained. Good wifi and all the plugs and cables you need for your electronics. Check in and out are smooth and fast, and even usually manage to get me a cab... More 

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for three nights in a twin room. Beds were exceptionally comfortable and rooms were very clean and modern. Plug sockets accommodate every plug which was a nice bonus. Bathrooms were lovely but the bathroom walls are movable and broke twice during our stay. But staff are extremely polite and helpful. Breakfast was gorgeous with a huge variety of foods,... More 

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights here. good size room with modern furniture. very clean n good service. convenience location, hotel underground is metro n shops n food. i didn't like the indoor pool with very cold water. but over all is a very nice hotel. will definitely come back.

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tucson, arizona, USA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms at this hotel offer a welcomed reprive from the crazy, beautiful, busy, electric city that is Shanghai. Freshly squeezed juice, and a large selection of local and international breakfast items made the morning buffet a great way to start off the day. The attentive staff was quick to smile and offer assistance with anything you might want or... More 

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Sydney, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed July 18, 2015

Having paid for the dinner buffet, we discovered the soft drinks on offer were: - Cheapest quality orange coloured sugar cordial. - Watered down iced coffee. - Beer. When I complained about the orange cordial, staff brought my wife and I two cups of bitter standard re-constituted orange juice (not freshly squeezed). The orange cordial was not removed from the... More 

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Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Thank you for your comments! More 

Turks and Caicos
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2015

I am quickly approaching a total of 500 nights in Marriott hotels around the world and also here in China. I am compelled to say I really like this hotel for the obvious reasons like proximity to Hongqiao Train Station and Airport, direct internal like to the subway, adjacent shopping, consistency in the experience from the moment I arrive in... More 

Was this review helpful? Yes 1
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Thank you for your comments! More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 9, 2015

Over all was a good experience. The rooms were clean, comfortable and spacious. Walking distance to the subway. Staff n their service was very prompt. Front line staff were very helpful. The breakfast was great. We would certainly return again!

Was this review helpful? Yes 1
Katie0121, 前厅部经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Thank you for your comments! More 

Elkhart, Indiana
Level Contributor
188 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed June 27, 2015

They upgraded me to a wonderful suite so that wouldn't be the most useful review! My coworker had a regular room so I'll review that. Compact but nice and comfortable. Internet quite usable with normal China issues. Bed and pillow great. Restaurant was really good. Service overall fantastic! High level of ownership by the staff. The hotel is right next... More 

Was this review helpful? Yes 1
Surrey, Canada
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 29, 2015

We have been on a tour of mainland China for just over two weeks. We have stayed in a variety of hotels that have ranged from below average to excellent. This hotel has been the best. We believe the Renaissance is outstanding. All of the staff members have gone out of their way to help us. The food in the... More 

Was this review helpful? Yes 1
Montreal, Canada
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 26, 2015

Good service, clean hotel/room, large and various buffet choice. Nice indoor pool but you must have a swimming cap (or buy it at the desk 8$). Not the top Renaissance I experienced, yet over all a good choice. One minus is the location; not centrale but the subway being litterally in the "basement" of the hotel compensates.

Was this review helpful? Yes
Katie0121, 公关经理 at Renaissance Shanghai Putuo Hotel, responded to this review

Tnank's for your comments! More 

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