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Holiday Inn Express Shanghai New Hongqiao

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No.1917 Huqingping Road, Shanghai 201702, China
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1 room 1 guest
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Holiday Inn Express Shanghai New Hongqiao
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50 Reviews from our TripAdvisor Community

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Leamington Spa
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 12, 2015

Air conditioning non-functional (room stayed at 27 degrees no matter what setting and/or mode the thermostat was set to). No fridge in room. Cleaner kept opening windows letting in mosquitoes. Glasses/mugs not cleaned. Some dirty towels removed but not replaced. Rude reception staff. No hotel bar/shop. Noisy location (surrounded by factories working 24/7). Unstable and slow wifi. Almost no information... More 

Thank davercox
Ridgefield, New Jersey
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 9, 2015

I have stayed here more than 180 days a year since 2011. Back then, the original General Manager was the very best pro I have ever met in my 30+ world travel years. She made this location to the very top in Asia/Pacific region. Since her departure a couple of years ago, the service kept going down. Today, it still... More 

Thank djyintl
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 7, 2015

Stayed here one night in transit while gng to Xiaoshan next day.. Room is very comfortable bed and pillows very nice..reception speaks ok English you can get away with it.. Breakfast was nice not bad.. Good choice of food for Western taste.. Overall if you need a place to sleep and remove all jet lag this is the hotel to... More 

Thank Aziz A
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 22, 2015

Stayed here during CMEF convention Good points: - The room was clean and looked very well - Good location if you need to be in Shanghai for the exhibition center. Points of improvement: - The breakfast could be better. Not really a lot of 'safe choices' for European visitors. - There is not a lot around. You can visit the... More 

Thank Rick W
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 24, 2015

This hotel has very small rooms. Even the non smoking floors are full of smoking odour. Worst breakfast i ever had in any star rating hotel. Metro line 11 is around 800mtrs from hotel. Getting a taxi around this hotel is very tough. The only thing good about this hotel is that all the staff at reception can speak English.

Thank Raminder S
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed March 2, 2015

We stayed here for 1 night and was pleasantly surprised. The room was big, with a great bathroom. Good spot of you need to catch a plane or train in the morning. What made it a 5 star is the young little woman working he reception who, even though very busy answering non stop phone calls and helping customers, directed... More 

Thank CambridgeKyle_G
Paris, France
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 29, 2014 via mobile

a great holiday inn express hotel, conveniently located close to downtown Shanghai, good local bus links to centre, also close to local shopping areas with a Carrefour supermarket and a decathlon sports shopping store, friendly hotel staff, clean rooms and bedding also good choices at breakfast, hotel lobby a bit sparse, but felt safe and secure whilst staying at hotel,... More 

Thank NorthernRoute
Bursa, Turkey
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed October 23, 2014

This is some story to tell. When we arrived at the hotel we were welcomed with smiling faces during our check in. Just about to be completing the check in, we were shown attached letter informing that there will be no hot water in the room between 22-10 ! It was expected that we should also be obedient and not... More 

1 Thank gumerzeci
penny_wang, IHG Social Listening Team at Holiday Inn Express Shanghai New Hongqiao, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns.We are very sorry that you experienced inconvenience due to our service. And your comments about the guards were absent has been documented and will certainly be looked into. Meanwhile, we will also continue to improve the hotel's service level, strengthen the management of hotel, providing guests... More 

Los Angeles, California, Usa
Level Contributor
161 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed September 19, 2014

This hotel is about 10 KM away from Shanghai Hongqiao airport ( also Hongqiao train station ), wonderful location, less traffic to get to this hotel. Room is nice and clean, the breakfast is just wonderful, it has all the great taste dishes for you to choose, none stop fill in. choice of tea and coffee,most of dishes is Chinese,... More 

Thank Mike W
Chennai (Madras), India
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 31, 2014

The hotel is comfortable and functional. Serves as a good choice for tourists who spend most of their time outdoors. Rooms are upto international standards and well-maintained. The breakfast area is always crowded and it also takes a while to get the elevator during peak times. Wi-fi only in hotel lobby. And the currency converting machine in the lobby is... More 

Thank SoulSearcher91
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