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JW Marriott Hotel Shanghai Changfeng Park

#22 of 3,976 Hotels in Shanghai
Certificate of Excellence
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No.158 Daduhe Road,Putuo District, Shanghai 200062, China
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JW Marriott Hotel Shanghai Changfeng Park
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JW Marriott Hotel Shanghai Changfeng Park
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348 reviews from our community

Traveler rating
    205
    112
    24
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
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Gothenburg, Sweden
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very nice breakfast, which is important to me, I could experiment with food from all over the world. The gym is well equipped and there is a swimming pool to exercise in. It was a pity I spent so little time in the hotel.

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1 review
5 of 5 stars Reviewed 3 weeks ago

One of the best hotel in Shanghai. Very warm and friendly service. Genie (Guest Relations Officer) is always ready with a warm and friendly smile to welcome guest. Good breakfast and excellent lounge on the 31st floor.

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National Capital Territory of Delhi, India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

While visitng Shanghai, I use to visit this hotel often for their lunch and dinner buffet. The meal include ofcourse Chinese cuisine, but a wide spread of Italian, Continental and Indian cuisine. The Indian chef (Mr. Balbir) is very helpful and always willing to prepare fresh tandoor naan and lentils. Overall the staff is courteous and welcoming. Highly recommended.

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MarriottCFPark, Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Mohit A, Thank you for sharing your great comments with us of your stay and dining experience. I am pleased you enjoyed the meal at Park Cafe and good services that our associates provided. I will ensure to share your positive comments with our team and Indian Chef Mr. Balveer. Your recommendation will assist us to continue to meet... More 

Doha, Qatar
Top Contributor
84 reviews 84 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for 3 nights to our entire satisfaction as you would expect in a 5* hotel, staff were friendly, nice spa and gym, good sized rooms and all. However, the pillows/ sheets/ mattress on the bed must have been exposed to smoking (not uncommon in China), even though i was on a non-smoking floor. Also the coffee... More 

Was this review helpful? Yes 2
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Thung673, Greetings from JW Marriott Hotel Shanghai Changfeng Park and thank you sincerely for choosing to stay with us. I have received your comments and thank you for taking the time to share your experience. I have shared your comments concerning the smoke smell in the room with the related departments and will start an internal review of these... More 

Gothenburg, Sweden
Top Contributor
78 reviews 78 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I used a executive room on the 29th floor. The rooms are excellent and very nice. The breakfast and evening snacks are served in the executive lounge. Very service minded and english speaking personnel. But the hotel is off side located from downtown.

Was this review helpful? Yes 2
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Peter_Pe, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing your great comments with us. I am pleased you enjoyed your room and executive lounge. Regarding to the location, our hotel is easily accessible, located just a 15-minute drive from the Hongqiao Integrated Transportation Hub, which houses the Hongqiao International Airport, Hongqiao Railway Station and Bus... More 

Lund, Sweden
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed April 16, 2015

A very nice hotel. Stunning lobby. Stayed in an executive room, large, luxury with a fantastic river view. The lounge was excellent. Served breakfast, afternoon tea, hors d oeuvres, cocktails and evening dessert. The staff was more than friendly and helpful. A special thank you to Lee, excellent service. The hotel is very close, just around the corner, to the... More 

Was this review helpful? Yes 2
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Gullabella, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing your great comments with us. I am pleased that you enjoyed your wonderful stay here and I will congratulate Lee for his excellent service. Your great comments will assist us to exceed our guest expectations. We look forward to welcoming you again! Best Regards, Richard Saul... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 13, 2015

I booked this hotel from 10th April to 17th April for a trade-show purpose, this hotel has best location to the exhibition centre next door, however I'm very disappointed by the lounge service! I invited my guest to the lounge, when I just arrived the lounge(on the first floor) before I sat down, I overheard the supervisor(maybe manger, coz she... More 

Was this review helpful? Yes 2
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Melody, Greetings from JW Marriott Hotel Shanghai Changfeng Park and thank you sincerely for choosing to stay with us. I have received your comments and thank you for taking the time to share your experience. It is only with such honest feedback can we truly understand our strengths, and areas of opportunity requiring immediate attention so as to constantly... More 

A TripAdvisor Member
1 of 5 stars Reviewed April 13, 2015

Dear JW Marriott team, I am travelling for business here in Shanghai and I would like to share a feedback relating to the F&B team in the lobby lounge area. I arrived back at the hotel the evening of April 13 after meetings with my colleague and our client. It was around 11:00pm and we invited our client to have... More 

Was this review helpful? Yes 1
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Ana, Thank you for staying with us and sharing your feedback regarding to your recent stay at our hotel. I am very sorry about the problem you experienced and I do really apologize for it. Although the incidents you had encountered are unfortunate and not up to par with the service standard we strive for, it is nonetheless invaluable... More 

Cleveland, Ohio, United States
Top Contributor
77 reviews 77 reviews
77 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 11, 2015

Stayed here for one night after a late-night flight to Hongqiao Airport. It only cost me 10000 Marriott pts so I didn't have much of expectation. Checking-in was fast and I got upgraded to a corner room with a nice park view. The room was really great with an awesome tub overlooking Changfeng Park and Suzhou River nearby. Everything was... More 

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MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear exzx, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing your valuable comments wih us. I am pleased that you enjoyed our room with nice park view. As you mentioned the public transportation was not located near, I have great news to share: a newly built station on Metro Line 13, Daduhe Road, has set to... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed April 8, 2015

I would like to give my high commendation to Marco and Johnny Bao from Concierge of JW Marriott Hotel Shanghai Changfeng Park for their excellent service and warm hospitality whenever I return to stay at this lovely hotel on business travel from 30 March till 2 April!

Was this review helpful? Yes
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Lilian K, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and shared your fabulous comments with us. I am really pleased you enjoyed our great services, especially the great experience at concierge provided by our wonderful associates. I will share with your positive comments with the team and congratulate Marco and Johnny for their excellent services. Your... More 

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