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JW Marriott Hotel Shanghai Changfeng Park

#22 of 3,972 Hotels in Shanghai
Certificate of Excellence
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No.158 Daduhe Road,Putuo District, Shanghai 200062, China
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JW Marriott Hotel Shanghai Changfeng Park
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JW Marriott Hotel Shanghai Changfeng Park
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341 reviews from our community

Traveler rating
    203
    108
    23
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lund, Sweden
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very nice hotel. Stunning lobby. Stayed in an executive room, large, luxury with a fantastic river view. The lounge was excellent. Served breakfast, afternoon tea, hors d oeuvres, cocktails and evening dessert. The staff was more than friendly and helpful. A special thank you to Lee, excellent service. The hotel is very close, just around the corner, to the... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I booked this hotel from 10th April to 17th April for a trade-show purpose, this hotel has best location to the exhibition centre next door, however I'm very disappointed by the lounge service! I invited my guest to the lounge, when I just arrived the lounge(on the first floor) before I sat down, I overheard the supervisor(maybe manger, coz she... More 

Was this review helpful? Yes 1
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Melody, Greetings from JW Marriott Hotel Shanghai Changfeng Park and thank you sincerely for choosing to stay with us. I have received your comments and thank you for taking the time to share your experience. It is only with such honest feedback can we truly understand our strengths, and areas of opportunity requiring immediate attention so as to constantly... More 

A TripAdvisor Member
1 of 5 stars Reviewed 5 days ago NEW

Dear JW Marriott team, I am travelling for business here in Shanghai and I would like to share a feedback relating to the F&B team in the lobby lounge area. I arrived back at the hotel the evening of April 13 after meetings with my colleague and our client. It was around 11:00pm and we invited our client to have... More 

Was this review helpful? Yes 1
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Ana, Thank you for staying with us and sharing your feedback regarding to your recent stay at our hotel. I am very sorry about the problem you experienced and I do really apologize for it. Although the incidents you had encountered are unfortunate and not up to par with the service standard we strive for, it is nonetheless invaluable... More 

Cleveland, Ohio, United States
Top Contributor
77 reviews 77 reviews
77 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night after a late-night flight to Hongqiao Airport. It only cost me 10000 Marriott pts so I didn't have much of expectation. Checking-in was fast and I got upgraded to a corner room with a nice park view. The room was really great with an awesome tub overlooking Changfeng Park and Suzhou River nearby. Everything was... More 

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MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear exzx, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing your valuable comments wih us. I am pleased that you enjoyed our room with nice park view. As you mentioned the public transportation was not located near, I have great news to share: a newly built station on Metro Line 13, Daduhe Road, has set to... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

I would like to give my high commendation to Marco and Johnny Bao from Concierge of JW Marriott Hotel Shanghai Changfeng Park for their excellent service and warm hospitality whenever I return to stay at this lovely hotel on business travel from 30 March till 2 April!

Was this review helpful? Yes
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Lilian K, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and shared your fabulous comments with us. I am really pleased you enjoyed our great services, especially the great experience at concierge provided by our wonderful associates. I will share with your positive comments with the team and congratulate Marco and Johnny for their excellent services. Your... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I spent 3 weeks at the Changfeng JW Mariott and don't regret one moment. Impeccable service, attentive and always smiling staff... and luxury accomodations. The 24hr gym is free, the Spa a bit pricey but oooh la la and the buffett was a great value. The Dome steak house is a best kept secret and worth every penny... best bet... More 

Was this review helpful? Yes
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear MarineMammalRescue, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing your great comments with us. I am pleased you enjoyed our room, the Gym, award-winning Quan SPA, DOME Steak House, free WIFI and impeccable laundry service provided by our wonderful and attentive associates. I will share with your positive comments with the team and we look... More 

New Delhi
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its an excellent business hotel with smoking rooms. The break fast spread was fantastic. I checked in for a conference with Unilever and liked the fire safety presentation made by the hotel. The rooms face a nice park and a canal that enhances the appeal of the rooms. The only regret, wish there would have been some South Asian food... More 

Was this review helpful? Yes
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear shata25, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing your valuable comments with us. I am pleased that you enjoyed our room with nice park view, whilst I have shared your comments with our Chef team to give more choices on South Asian cuisine selections. It is only through customer feedback that we can further... More 

Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We would highly recommend this hotel to anyone looking for a hotel in Shanghai. We stayed a JW marriott Changfeng Park for two nights for my wife birthday. We had a wonderful time. The staff were extremely attentive and really went out of their way to make our stay special. We particularly enjoyed the Dome Steak House. It is one... More 

Was this review helpful? Yes 1
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Alex C, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing the fabulous comments with us. I am pleased that you and your wife had a great dining experience at DOME .I will share with your positive comments with the team and congratulate them for the excellent services. Your great comments will assist us to exceed... More 

Shenyang, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

As job need, I always come to Shanghai for a buisness trip. JW Marriot is always my first choice and I'd like also recommend this hotel to the other colleagues. I like the rooms and the foods here, I like also the Gym and the view from bedroom here. I like the staff here and also their wonderful service. I... More 

Was this review helpful? Yes
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Hollywood C, Thank you for choosing JW Marriott Hotel Shanghai Changfeng Park and sharing your great comments with us. I am pleased that you enjoyed your wonderful stay here and I will congratulate Genie, Allen and Finance for their excellent services. Your great comments will assist us to exceed our guest expectations. We look forward to welcoming you again!... More 

Shenyang, China
1 review
5 of 5 stars Reviewed 2 weeks ago

JW Marriot is always my first choice for my business travel. I choose JW Marriot not only for the very good facilities in the bedroom,breakfast canteen the swimming pool and the Gym, but also for the very good service and sunshine smile of the service girls and boys there. Here I would like to thanks Ms Genie, she is very... More 

Was this review helpful? Yes
MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Monica Z, Thank you for your great comments of your recent experience of stay with us. I am pleased that you enjoyed our hotel facilities, Park Cafe, Health Club and good service our associates provided. Thank you for recognizing our amazing associates Genie. I will congratulate her on her excellent service. Once again thank you for your valuable comments... More 

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