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JW Marriott Hotel Shanghai Changfeng Park

#25 of 3,976 Hotels in Shanghai
Certificate of Excellence
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No.158 Daduhe Road,Putuo District, Shanghai 200062, China
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JW Marriott Hotel Shanghai Changfeng Park
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361 Reviews from our TripAdvisor Community

Traveler rating
    214
    113
    25
    7
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • Chinese (Simplified) first
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    (361)
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    (96)
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Mumbai (Bombay), India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The JWM property is ideal for people wanting to stay within 7-8 km of the Hongqiao airport. A nice luxury property in a semi residential area of Shanghai, close to some attractions, next to a new upcoming mall and the jackie chan museum. The Quan spa is outstanding. Well trained masseurs give you a beautiful spa experience in a calm... More 

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Macau, China
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Whether its the evening entertainment in the bistro lounge restaurant/buffet and bar or the room quality (selected superior rooms have a distant view of the surrounding area and city) this hotel is well worth the added investment for a pleasurable business or leisure trip to Shanghai. Worth getting a hotel limo pick-up from the airport if this can be afforded... More 

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Chesterfield, Massachusetts, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm surprised to see some of the negative reviews...this hotel is fantastic. The rooms are nice, clean, the staff is friendly, the beds and pillows are super comfy. My breakfast was included in the very reasonable rate (~$110/night USD). The locker/changing rooms are beautiful. The pool is very nice (and NOT cold!). Helpful hints: there are a few 110 plugs... More 

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Shanghai
Level Contributor
112 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a staycation over Father's Day/Dragon Boat Festival. Good gym and pool. Gym was open 24 hours, which is great if you're jet lagged and want to work out at 3 AM. Lounge on top was nice and had a good view of the park nearby. Decent food in the lounge although the Marriott at People's Square had a much... More 

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Lake Garda, Italy
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The service at this hotel has been very low on several occasions during my stay of 11 nights. Given the level of this hotel I would expect that those who serve the restaurant speaks and understands the English language. Good the level of cleanliness and very good the service at the business lounge at 31st floor.

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MarriottCFPark, General Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Ale_G_70, Thank you for staying with us and sharing your feedback regarding to your recent stay at our hotel. I am very sorry about the problem you experienced and I do really apologize for it. Although the incidents you had encountered are unfortunate and not up to par with the service standard we strive for, it is nonetheless invaluable... More 

Shenzhen, China
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am writing this review from the Intercontinental Shanghai Expo. I am in the standard room. I am very happy with it. It is well appointed, fresh and well sized. I am satisfied with this hotel and will give it a good review. In contrast, when I arrived at the JW Marriott for a 5 night stay celebrating an anniversary,... More 

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MarriottCFPark, Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Yosef N, Greetings from JW Marriott Hotel Shanghai Changfeng Park and thank you sincerely for choosing to stay with us. I have received your comments and thank you for taking the time to share your experience. It is only with such honest feedback can we truly understand our strengths, and areas of opportunity requiring immediate attention so as to... More 

Atlanta, Georgia
Level Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the JW for 1 night while in Shanghai for business. It was a beautiful hotel and upholds the JW experience from check in to check out. The room was excellent and extremely comfortable with a great view and the employees spoke great English and were extremely helpful with recommendations and directions. The work out facility is outstanding... More 

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MarriottCFPark, Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Ryan B, Thank you for your positive comments concerning our attending associates, great work out facilties with pool, Executive Lounge, Panorama Bar, nice room view and I appreciate you taking some of your precious time to communicate your experience. I will ensure to share your positive comments with our team. Once again thank you for your valuable comments which... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent lobby decor and smiles really good!! I am not joking. The lobby really smile good. I think they uses the L'occitane in their air-con. or something. The staff are excellent, pay attention to detail. The room is also wonderful. But only one minor set up when check-out. The extra room-charge fee of RMB 101.00 was not in my budget... More 

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MarriottCFPark, Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Barkan Wine P, Thank you for sharing the great comments of your recent experience with us. I am pleased that you enjoyed your stay here with nice lobby scent and good services that our associates provided. I will ensure your great comments with our team. Your valuable comments and recommendation will assist us to continue to meet and exceed... More 

Fremont, California
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel and found it very nice in general but what was outstanding was the service we received from the staff . They were all quite good, but Vipula stood out because she was super friendly, spoke fluent English, resourceful, helpful, accommodating and in general just a pleasant human being to interact with. She deserves a promotion... More 

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MarriottCFPark, Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Zpierow, Thank you for your great comments of your recent experience of stay with us. I am pleased that you enjoyed the good service that our associates provided. Thank you for recognizing our amazing associates Vipula. I will congratulate her on her excellent services. Your valuable comments will assist us to continue to meet and exceed our guest expectations.... More 

Jakarta, Indonesia
Level Contributor
180 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The experience at the JW Marriott Shanghai Changfeng Park was really excellent from check in to check out. Rooms are excellent. Beds wonderful. Bathrooms beautifully appointed. Reception very attentive. Front door staff very helpful. One of the best breakfasts I have had in Asia. Plenty of good coffee and lots of choices for all tastes and cuisines. Definitely a great... More 

Was this review helpful? Yes
MarriottCFPark, Manager at JW Marriott Hotel Shanghai Changfeng Park, responded to this review

Dear Aegisint, Thank you for sharing your great comments with us. I am very pleased that you enjoyed our rooms, breakfast and great services that our wonderful associates provided. You great comments will assist us to exceed our guest expectations. We definitely look forward to welcoming you back soon. Best Regards, Sherwin Ji Hotel Manager More 

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