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All 3,925 Shanghai hotels

The Ritz-Carlton Shanghai Pudong

5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)
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Ranked #13 of 3,925 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
HappyHomemaker Manila, Philippines
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454 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Ritz-Carlton Shanghai Pudong
See the most recent reviews
Manila, Philippines
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel. I stayed here 9 nights for a business trip. Well-appointed bedroom and bathroom, and I have to mention that the bathtub was nice and deep, with its own tv screen and waterproof remote. Since the hotel was on the upper floors of the building, the room had a great view of the different skyscrapers in Pudong, the river,... More

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for posting a great review of your recent stay with us. We are delighted to read all the names of our Ladies & Gentlemen that have been taking great care of you. We look forward to welcoming you back very soon. Warm regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More

Newry
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a most enjoyable time in this fantastic hotel which has some of the best hospitality professionals in any hotel we have stayed in. We were impressed by the high standards throughout the hotel and the luxuriousness we take for granted when staying in any hotel in the Ritz Carlton group, it most definitely shone through in the RC... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, It is with great pleasure that I read your review on tripadvisor. Thank you for your kind words, it is very rewarding to see the recognition that you have given to our Ladies & Gentlemen for their genuine care to look after your every need. We look forward to welcoming you back very soon to Shanghai. Warm regards,... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If, like me, you want no fuss, no hassle and a place where you can relax after long hours, I dav at the Club service provided. The sole things like getting a beer or cup of coffee are so easily provided, almost like one is at home (except I get my own beer and make my own coffee...). The service... More

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your nice review and for highlighting the service at our exclusive Club Lounge. I hope you have had the opportunity to sample the specialties prepared by our talented chefs at the five culinary presentations that we offer every day at the lounge. We look forward to welcoming you back in your home in... More

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had seen the impressive photos of Ritz Carlton Pudong so when I arrived here for the Asian Banker conference in mid Oct 2014, the breathtaking view from the 46th floor along with the layout of the room and the uniquely shaped bath tub with a mini TV positioned in front of it, still got me excited. The hotel itself... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for the wonderful review and for praising Kaichun and the service you have received by all our Ladies & Gentlemen. We look forward to welcoming you back to Shanghai soon. Warm regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong More

Shanghai, China
1 review
4 of 5 stars Reviewed 4 weeks ago

I went a business trip last week stayed in the Ritz at Pudong. I have to say this is a great hotel and I had a good time. Especially our conference in the hotel banquet, excellent service and friendly staff, hope next year our conference will stay at this hotel again.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Sherry, Thank you very much for the review and the compliments to our banqueting team. We are delighted to learn that the event you attended was a great success and we look forward to welcoming you back again very soon. Warm regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong More

1 review
5 of 5 stars Reviewed 4 weeks ago

I live in Shanghai, but i go to Ritz for nice food. The new executive chef Sandro Gamba is quite good at making new style of food.The wonderful Italian restaurant SCENA on the 52F, and fabulous bar with wonderful view FLAIR on the 58F, they are all worth trying!!!!!

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Ms. Dida, Thank you very much for your nice comment on tripadvisor. It was truly a pleasure working with you for your event and cooking for you in many occasions during the past few weeks. I would like to say again to you that you will always feel like home at Ritz Carlton Shanghai Pudong. Merci! Chef Sandro Sandro... More

Manila, Philippines
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2014

We were celebrating our High School reunion in China. Our first stop was at Ritz Carlton, Pudong. Mr. Vincent Zhang took care of our reservations and made sure our request was taken care of. Mr. Zhang thank you for your patience since our group had many changes on the reservation. We had an easy check in with the help Ms.Yumiko... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, We thank you very much for writing such a great review on tripadvisor about your stay with us at The Ritz-Carlton Shanghai Pudong. We are most delighted to learn that you have had wonderful time and that you were impressed with the service of so many Ladies & Gentlemen who were thrilled to read your commendations. We look... More

Andover, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2014

Set in the middle of the financial district, the Ritz Carlton was very conveniently situated for business. The Club rooms were comfortable and the service from the staff was first class. Didn't eat in house at the restaurant but room service was quick and efficient. There were very few negatives, although the lbulb in the wardrobe needed replacing and the... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for posting your nice review about your stay with us. We are glad to learn that you have had a wonderful time at The Ritz-Carlton Shanghai Pudong and already look forward to welcoming you back very soon so that you can plan the time to enjoy our renowned restaurants, the award-winning Spa and the... More

Dubai, United Arab Emirates
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stay in a lot of 5* hotels all over the world for business and personal stay, but this was something else! It was close to the office which is why I picked it, so whilst the location couldn't have been better for me, the level of service and luxurious surroundings made me feel like royalty. I stayed here for... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you so much for the great review. We are glad to learn that you have had a wonderful time at The Ritz-Carlton Shanghai Pudong and that you have recommended our hotel to all. I would like to apologize for the inconvenience caused with your credit card and I am glad that it was resolved swiftly. We will... More

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 15, 2014

we went here for a great aerobatic show and really enjoyed it. the atmosphere of the lobby is fantastic. The food and service are top notch. cocktails were made and served in a speedy manner. good location

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your nice review. The MIAO show was one of the wonderful events hosted in our hotel front and we hope to plan more artistic highlights for the near future. But also look-out for our culinary arts exhibitions and I wish to remind you that on 29th November 2014 we will host for the... More

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Additional Information about The Ritz-Carlton Shanghai Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
Number of rooms: 285
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai

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