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The Ritz-Carlton Shanghai, Pudong

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No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
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Shanghai Retreat
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The Ritz-Carlton Shanghai, Pudong
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784 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

I hadn't stayed at the Ritz Pudong in few years, but I was very happy to return. At the airport it was easy to locate the driver, and the transfer to the hotel was smooth. I was met outside and escorted directly to my room. The room had great view over looking the Bund. The room is very spacious. Cannot... More 

Helpful?
Thank JAJK66
San Francisco, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Ritz-Carlton is a great business hotel in the center of Pudong. Service was good with the staff being reasonably attentive. The decor is this side of opulent with Art Deco detailing, freestanding oversized claw foot tubs, gold, marble, carpet, and heavy drapes. Beds are super comfy here. Where the hotel sings though, is in it's view over the Bund... More 

Helpful?
Thank DezineAddict
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Ash H, Thank you for sharing your wonderful review and we hope to be able to welcome you again for your future business or leisure visits to Shanghai. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Among all those 5 star hotel choices in Lujiazui like Park hyatt, Shangri-la, Four seasons etc, Ritz-Carlton is still my number hotel destination over past few years. It's located right above subway station and connected with shopping mall which offers wide range of restaurants selections. Interior decor is my favorite and is very elegant. If lucky enough, say rooms are... More 

Helpful?
Thank Amber Z
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Amber Z, Thank you for choosing to stay with us for your frequent business trips. We sincerely appreciate your comments and we continue to strive to deliver the exceptional and consistent service quality that every Ritz-Carlton guest deserves and has come to expect from our hotels. It is our pleasure to welcome you again for your future stays. Warm... More 

Shanghai, China
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

If you find yourself in Shanghai and having a Yearning to relax with a good drink, enjoy good conversation, and listen to some pretty good jazz. You will want travel up to the 52nd floor to Aura lounge and have it all, sophisticated fun and relaxation all in one place. Oh did I mention one of the best view in... More 

Helpful?
Thank jimmyluvcn
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear jimmyluvcn, Thank you for taking the time to share your great review of your evening in Aura Lounge. The sophisticated ambiance, amazing views of the Bund and live jazz transport our guests to the nostalgic moments in Shanghai, and we hope to welcome you again soon! Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

Hong Kong
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First I all, I have been to Ritz Carlton hotel Pudong Doppler over 20 times in 2015. The experiences here is over 5 stars, especially in Aura. In Aura, the decoration is top class - both grand and comfort. the staff here are warm and let us with the feel to come home again. The staff are all well dress... More 

Helpful?
Thank joechanust
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear joechanust, Thank you for your loyalty to our hotel and we are most pleased to read that Aura continues to deliver a luxurious and warm ambiance for our guests. We look forward to welcoming you again for an elegant Afternoon Tea overlooking the bund or a evening of wine and jazz. Warm Regards, Rainer J. Burkle Regional Vice President... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Ritz in Shanghai at the very beginning of January and had an amazing experience, primarily due to Kyle and the others at the concierge desk. Kyle went out of his way to make us feel like treasured and well cared for guests. The hotel itself is beautiful and our room was great and everything we expected... More 

Helpful?
1 Thank christinefromSF
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear christinefromSF, Thank you for sharing your wonderful review! It is heart-warming to see our Ladies & Gentlemen recognized for their exceptional service. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

Shanghai Region, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

2 adults, 2 kids, 1 great stay. The pool area on the 53rd floor is spectacular, and the staff up there were wonderful, especially to our baby boy. Many thanks to Aimee, Frank and Elaine for giving the kids a great time.

Helpful?
Thank WilliamBadwillow
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear WilliamBadwillow, We are so pleased to know you and your family had the opportunity to enjoy the great service and amazing views of the Pool and Fitness Center. It makes me very proud to see our Ladies & Gentlemen mentioned for their exceptional service and thank you for taking the time to recognize Aimee, Frank and Elaine. Warm Regards,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My friend recommended the hotel and said it was fantastic with the location, facilities and the service. I tried and it really is, although I only spent one night here. When we arrived in the afternoon, we met John at the arrival gate. He was so warm in this super cold season. He escorted us to 52 and did the... More 

Helpful?
Thank didi1215
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear didi1215, Thank you for sharing your great review and for recognizing John, Francis and Violet for their exceptional service. We are honored to know that our hotel came recommended to you by your friend, and we certainly hope that this will not be your last visit! Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I don’t normally write to say how much of a fantastic time I had at hotels, but I felt obliged to share my experience about my stay at the Ritz Carlton in Shanghai over the weekend. Miro from Concierge was the best individual I've ever experienced at any hotel. He was extremely helpful in helping organise my weekend of sightseeing,... More 

Helpful?
Thank andrewjmdasilva
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear andrewjmdasilva, What a wonderful review and thank you for taking the time to share your heart-warming feedback about Miro and Allegra. We hope to welcome you again soon. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

Jeddah, Saudi Arabia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent service, luxury rooms and facilities. Top quality restaurants. Signature fashion shops are within a two minutes walk. Shanghai top landmark is just across the street, as well as a main metro station and public transports.

Helpful?
Thank Geddawi
Ritz-Carlton-Pudong, General Manager at The Ritz-Carlton Shanghai, Pudong, responded to this review

Dear Geddawi, We couldn't agree with you more! We hope all of our guests and future visitors have an opportunity to completely enjoy the luxury and convenience of staying at The Ritz-Carlton Shanghai, Pudong. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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