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The Ritz-Carlton Shanghai Pudong

#7 of 3,977 Hotels in Shanghai
Certificate of Excellence
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No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
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The Ritz-Carlton Shanghai Pudong
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The Ritz-Carlton Shanghai Pudong
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600 reviews from our community

Traveler rating
    441
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    32
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary,Alberta, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at this hotel while visiting China. The location is excellent; Nanking Road is very close and the lights in the evening are just stunning. There is lots of shopping nearby and the Big Bus stops on the street in front of the hotel. The buffet breakfast in the morning is excellent and should satisfy anyone's appetite, from... More 

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Riyadh, Saudi Arabia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location is excellent, view is great. Concierge service is very attentive and nice. Restaurant service is good and food delicious. The terrace outside is fantastic and in spring summer time is great enjoying there.

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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Ritz Carlton Shanghai Pudong is absolutely a wonderful place to stay. The views are spectacular and the service was outstanding. I highly recommend the Club Level because the concierges were very so nice and made us feel like we were special guests. The food was exceptional and I was very happy that we chose to stay at the Ritz... More 

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Malaysia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I strongly recommend the Club Lounge experience, where the pleasure begins with excellent personal service and I thank Ms Jasmine Chung for her fantastic recommendations to JinXuan, Hakkasan and a few other local delicacies. The view of The Bund and Pudong Tower is beautiful and magical when lighted at night. I feel at home, indeed very cozy and happiness memorable... More 

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel while on a business trip and I had a great experience. The staff are attentive and friendly and will, usually, anticipate the customers' needs and attend to them. I had ordered a pick up from the airport and this, in hindsight, turned out to be an excellent decision. The hotel is located 40 Km away... More 

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Dallas, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I spend an incredible two days recently at Ritz-Carlton Shanghai Pudong.We had experienced a number of excellent experiences in prior hotels throughout China in past visits, but we have found our new home away from home in Shanghai. I could never imagine visiting another hotel in that city again. The rooms were fantastic and views breathtaking, but... More 

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stoxabc
Top Contributor
156 reviews 156 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz Carlton in Shanghai was excellent. There were always several people ready to help with very personalized service. The bars and restaurants were just where you wanted to be due to their luxury, food and service. We were on the Club level so had our own elegant room for meals or snacks. Don't think I could have asked for... More 

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White Plains, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a few days in Shanghai and no better place to stay than the Ritz. The service makes you feel like you are their sole customer. The car service ensured I was already checked in whilst en-route from the airport. Didnt spend any time in the reception, with credit card and passport details being taken whilst en route or at... More 

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Chicago, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I had the pleasure of staying at the Ritz Carlton Shanghai Pudong on two separate occasions during our winter holiday to China. We were fortunate enough to stay in the Carlton Suite (Bund facing) and Panoramic Suite (facing Jin Mao Tower, Shanghai World Financial Center, and Shanghai Tower). Bottom line: if you're going to Shanghai, you must... More 

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Portland, Oregon
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing - it all starts with the staff and service! Kathy who works in the club became a friend - she was warm, friendly and so attentive to detail - went above and beyond the call of duty. The room (and view) was beautiful - lovely fruit basket and chocolates upon arrival. Meals were great - quality... More 

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