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All 3,849 Shanghai hotels

The Ritz-Carlton Shanghai Pudong

5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)
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Ranked #17 of 3,849 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
goodtoknow121 Dallas, Texas
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408 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Dallas, Texas
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for the first time last week. Before I use to stay at the Four Seasons in Shanghai but going forward this will be my hotel of choice. Rooms are great, view is fantastic and you have everything you may want just a stroll away. All with impeccable service and attention to detail. I always wonder why all this... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a wonderful hotel. The location in the centre of Pudong is great (although granted, there is not a whole lot in the neighborhood). The art deco design is stylish right through the hotel and really works. Lovely rooms, with obviously corresponding views. I stayed twice and both rooms were incredible - some really nice touches included to make... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

I stayed here on a business trip recently. Hotel immaculately finished, with good sized rooms and great facilities. I arrived late in the evening (around midnight) and was disappointed to learn that they didn't have any non-smoking king-size rooms available (which I had booked). I was down graded to a queen sized room, which admittedly was still very nice, but... More

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Tom, Please accept our sincere apologies for not providing you with the requested room type during you recent stay at our hotel. I promise that upon your return we will make it up to you by welcoming you in one of our suites with wonderful views of the city. I will be delighted to hear from you so that... More

Dalian, China
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is already our third stay in the Ritz Carlton Hotel in Shanghai Pudong. As i mentioned in other reviews before it is still impressive to stay in the Ritz Carlton Shanghai Pudong. The View over the Bund is amazing; from the Rooms and also from the Flair Bar on the roof of the Building. The Service during our Stay... More

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, I would like to thank you for the wonderful review. We look forward to welcoming you back very soon for one more memorable week-end. With best regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai Pudong antonio.saponara@ritzcarlton.com More

New York City, New York, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've been fortunate to have the chance to stay in many high-end hotels over the years, and after two stays at the Ritz-Carlton Shanghai Pudong, I am confident that this property is by far the best hotel I've ever stayed in. The facilities are beautiful, with every detail well considered, and the views are spectacular. (We had a Bund River... More

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Mike, To be a “Best ever” score from an expert traveler like you is a great honor for us. It is especially gratifying for Isabella and the team to know that you most valued the genuine care that you have felt during your stay. We look forward to welcoming you back soon. Warm regards, Antonio Saponara Hotel Manager The... More

2 reviews
5 of 5 stars Reviewed 1 week ago

The staff welcomed us with the utmost attentiveness, one taking us to our room while the other checked us in. The food was fabulous, an Italian Chef and Maitre'd, French pastry chef and the extremely knowledgeable sommelier all contributed to the best dining experience. The concierge attended to any need we had, Shirley Huang especially going out of her way... More

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Anthony, Our Ladies & Gentlemen were thrilled to read your review and already look forward to welcoming you back. Warm regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai Pudong antonio.saponara@ritzcarlton.com More

london
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The first thing you notice when you arrive, especially if you have stayed in other Ritz Carlton hotels is that the service isn't that top notch. When I arrived, they greeted me, took me to reception but then left me in a queue of people with no other assistance. The other thing you notice is that English is still not... More

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Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your review. I would like to apologize for not providing the arrival experience that is expected at The Ritz-Carlton. I have also taken note of your feedback about the English language skills and I am pleased to inform you that we now provide English language classes to our Ladies & Gentlemen to improve... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel. The decor is gorgeous - shagreen walls and chandeliers in the lifts, pale blue silk curtains and celadon green in the bedrooms. It is a surprisingly rare thing to find charm and style in a five star multinational hotel, but the Ritz Carlton pulls it off effortlessly. It is ideally located next to the very swish... More

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Katrina, Thank you very much for your excellent review. We receive much praise for our rooms, the work of famed designer Richard Farnell. The two sets of lifts to access the room’s floors and to reach the ground floor and banqueting rooms were purposely conceived to ensure privacy for our resident guests. While the panoramic lobby on 52nd floor... More

Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always knew that Ritz is a high end luxury business hotel, but I was really mesmerised by this property that I stayed. The Skybar is a well conceived concept. The room is pure heaven seemlessly connecting the room and the bath. I loved the tub.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, We are delighted to know that you have enjoyed your stay. Looking forward to welcoming you back soon. With best regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai Pudong antonio.saponara@ritzcarlton.com More

London
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was travelling with colleagues on business... It's a shame really as I didn't get to spend as much time in the room as I'd have liked! It was very opulent, spacious, spotless. The view was incredible and the windows stretched across the (wide) room and from floor to high ceiling. We also had booked into the club house which... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your excellent review. And thank you for highlighting also our panoramic Bar & Restaurant FLAIR and Italian Restaurant Scena. On your next visit we will be delighted to arrange a sightseeing of the many attractions in our beautiful location in Lujiazui We look forward to welcoming you back soon. With best regards, Antonio... More

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Additional Information about The Ritz-Carlton Shanghai Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
Number of rooms: 285
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai

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