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All 3,925 Shanghai hotels

The Ritz-Carlton Shanghai Pudong

5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)
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Ranked #13 of 3,925 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
il0788 Taipei, Taiwan
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455 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Taipei, Taiwan
1 review
5 of 5 stars Reviewed yesterday NEW

This is one of my favorite hotels when I travel. Though there are times when situations may happen but the staffs can always immediately rectify the situation. I'd like to compliment your management Yvonne and her team like Clark, Tristan and Sally who have been very helpful and would immediately accommodate my needs. Special thanks to Concierge team as I... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I must say this is one of the best hotels I have stayed at in Shanghai. The customer service is impeccable and the staff would go above and beyond their duties to ensure the stay is extra memorable for their guests. The bund view room was spacious and the design of the bathroom is one of a kind - not... More

Was this review helpful? Yes 2
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Jenny, Thank you very much for your kind words. We look forward to welcoming you back very soon. Warm regards, Antonio Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More

New Zealand
Top Contributor
86 reviews 86 reviews
40 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spending a week in Shanghai, I stayed at the Ritz Carlton Pudong. The room was on the 42nd floor overlooking the bund. I didn't close the curtains the entire time I stayed, as the view was that good. The room itself was tastefully decorated and well appointed. I particularly liked the bath-tub with a built in tv and water proof... More

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Shanghai
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for one night as a little "get a way" in mid November... It was a first time at this hotel. We had a great time... service was notably better than other hotels. Rooms are nice and views are great. Food was good.. all and all we had a great time... Only negative we found...... More

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Durham, United Kingdom
Top Contributor
64 reviews 64 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent one night in the RitzCarlton Pudong for a conference which was also being held in the hotel. My rating of very good rather than anything better is mainly due to the fact that I wasn't there long enough to take it all in! I had a 51st floor room which was very well appointed and comfortable. The breakfast... More

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Shanghai Region, China
1 review
5 of 5 stars Reviewed 6 days ago NEW

I had dinner in banquet earlier this month, maybe I was too excited when I chat with friends, I split a glass red wine on my friend's white shirt, it was so embarrassing at the time, suprisly a member of staff come over and says that he could help my friend. He quickly find a white shirt to let my... More

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London, United Kingdom
Top Contributor
74 reviews 74 reviews
67 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Second stay this year in this hotel, and really beats all expectations. Great view, super location, excellent rooms, spotless clean, super friendly team, everything works fine, fantastic internet connection (besides China-specific sensore……at least my business connection was fine), very good gym, great bed and amazing shower. Not much to say, besides that is a fantastic hotel. Will definitely come back.

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed there with my wife at the Ritz Carlton Shanghai Pudong early November for 2 nights to celebrate my birthday. The staff and especially Kai from the front desk really went above and beyond to make it a really special and personal experience. We were phoned before our arrival to check when we would arrive and we were greeted by... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your wonderful review and for praising Kai Chun and the team. We are delighted that your special occasion became a memorable experience. We look forward to the opportunity to create more special moments for you and your loved ones at the next celebration. Warm regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong... More

Abu Dhabi, Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed twice in the Ritz Carlton in Pudong. The rooms are quite large and comfortable with fantastic views over Shanghai and excellent amenities. The location is very convenient in the heart of Shanghai's financial district, directly connected to the IFC Mall. The service is excellent.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Robert, Thank you very much for your great review. We already look forward to welcoming you back one more time soon. Warm regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More

Shanghai, China
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Given the brand, price and top recommendations from western travel magazines, we expected much better English skills. We have traveled extensively in China and Asia, and were surprised at the difficulty to communicate with the majority of front-line staff. We struggled to make a tea reservation, change a dinner reservation, determine if the pool area had a hot tub, order... More

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for bringing to our attention the difficulties that you have had in communicating with us. I would like to sincerely apologies for this. We work tirelessly to improve our Ladies & Gentlemen English language skills and this includes language classes, audits and role-plays taking place throughout the year. We hope that we will be... More

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Additional Information about The Ritz-Carlton Shanghai Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
Number of rooms: 285
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai

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