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The Ritz-Carlton Shanghai Pudong

#7 of 3,985 Hotels in Shanghai
Certificate of Excellence
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No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
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The Ritz-Carlton Shanghai Pudong
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The Ritz-Carlton Shanghai Pudong
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641 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Geneva, Switzerland
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent 2 nights in this hotel on business in late June 2015. The hotel is very modern, though the rooms can be a bit "tacky" for my liking with loads of mirrors in different colours and shapes. Otherwise the rooms are very nice with loads of space and (in my case) a great view over the city. The gym... More 

Was this review helpful? Yes
Lyons, Illinois
5 of 5 stars Reviewed 2 days ago NEW

This was my first time in Shanghai, luckily I found amazing bar in Ritz Carlton. My friends and I spent a great night in Flair. That view was so wonderful, but outside is so hot. Cocktails was not that good like 5-star hotel suppose to be. However, their staff are friendly, especially David, he served us so well, and treated... More 

Was this review helpful? Yes
London, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

Another spectacular experience at the Ritz Carlton Pudong, beautiful hotel and great service - as always. A couple of friends were visiting Shanghai so I took them to Flair and they absolutely loved it. All staffs are tremendously welcoming and professional - special thanks to Vivian, Sienna, and Andy for their hospitality. Highly recommend this hotel - will definitely come... More 

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San Francisco
5 of 5 stars Reviewed 3 days ago NEW

As a business traveller, I have stayed in numerous properties from Ritz Carlton and the Rtiz Carlton Pudong is by far the best. I was a bit hesitant to select a hotel located at the Pudong side while in Shanghai but the hotel is conveniently located above the IFC mall (with a broad selection of shops, eateries and supermarket as... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great Hotel with Great service. The location of the hotel is very good and convenient. Shops are just downstair. You get access to subway within 5 minutes walk. I got warm welcome when check in. Staffs are very helpful and kind. no drama at all during stay. good facility. I also got help from hotel staffs when check out. Highly... More 

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Hong Kong, China
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful and we'll managed property with great food and facilities. The rooms are outstanding with superb views and very well appointed (it is a modern Ritz after all)...including spacious bath tubs which are very inviting and overall a very nice feel. Restaurants and bars are pricey but offer amazing views and on a nice day/evening, a rare opportunity for drinks... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear calalum97, We are pleased to know how much you enjoyed your stay with us and that you were able to experience the amazing views of the Bund from our hotel in Pudong. Thank you for your great review! Sincerely, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong More 

Toronto, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything about this hotel is great except possibly the location. Unless you need to be on the Pudong side, you're probably better off on the Puxi side although the hotel is connected to IFC Mall (very high end shopping centre with all the big brands) so getting a taxi is generally easy but traffic here can be quite bad. That... More 

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Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear FlightMail, Thank you for taking the time to share your feedback. We appreciate your great comments about the hotel and our service. It is always our pleasure to help arrange for the most convenient way to arrive to the Puxi side of Shanghai from Pudong - which is just a brief taxi, metro or hotel limo ride away. Sincerely,... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Ritz Carlton Pudong for three nights. The service was the best I have ever experienced at any hotel. I had to extend my stay an extra night due to the typhoon grounding all flights and the hotel staff was very helpful throughout the process. The staff at Flair, particularly Alonzo, were exceptional. In addition to making... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Scott M, We are very pleased to know that a potentially negative experience was turned around with the help of Alonso's excellent service. We strive to always provide genuine care for our guests, especially when travel plans go awry! We certainly hope to be able to welcome you again for your future visit to the city. Sincerely, Antonio Saponara... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family including my parents 65+and children aged 6&8 recently spent a week in this amazing city which was made so memorable by the staff and service at the Ritz Carlton Pudong. Our flights were grounded due to weather and they accommodated us without any fuss. It was seem less. I arrived with loads of dirty washing (2 kids coming... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Nicole C, It is so wonderful to be able to receive this type of feedback regarding the many ways our Ladies & Gentlemen helped to create a truly memorable experience for you and your family. Thank you for sharing this lovely memory of your stay and we hope to be able to welcome you again soon! Sincerely, Antonio Saponara... More 

Muenchen
5 of 5 stars Reviewed 1 week ago

I 've got a suite with Bund View which made me speechless, unparalleled view. The cut of the suite smart and convenient, all amenities there, such as a Nespresso machine. Nothing beats the view from this room but the view with a cup of Nespresso in hand. Interior upscale and fine to the detail! The The people from reception desk... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Chinalili, Thank you for taking the time to share your wonderful review of your recent stay with us. We are so pleased to know you were able to experience all of the great features of our hotel; the suite, the service and of course the amazing cuisine! We hope to be your "home away from home" when traveling to... More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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