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The Ritz-Carlton Shanghai Pudong

#11 of 3,970 Hotels in Shanghai
Certificate of Excellence
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No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
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$200 Resort Credit
The Ritz-Carlton Shanghai Pudong
Best prices for: 1 room 1 guest
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Ranked #11 of 3,970 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mauree R London
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543 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose this hotel from a list selected for us by our travel counsellor as it sounded as if it was just what we were seeking for a stop-over on our way home from New Zealand to the UK. Our request for a car to meet us at Pudong airport was confirmed swiftly. From the moment we were met on... More 

Was this review helpful? Yes
Wenzhou, China
1 review
5 of 5 stars Reviewed 5 days ago NEW

The service the Ritz-Carlton provided is amazing!Thanks for that Sienna gave us a wonderful surprise. The bath was so inviting .the location on the business district is so good that I go shopping conveniently.The bar on the top floor is so trendy ,my bf and me had a wonderful night.

Was this review helpful? Yes 2
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Claire, Thank you very much for your nice review and for praising the excellent service that you have received from Sienna. We are thrilled to read that you have had a great time with our loved one. We look forward to welcoming you back very soon again. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my 2nd stay with this hotel! Just love it, perfect location! Facing the Oriental Pearl Tower and Huangpu River, nice view! I stayed in the suite with living area, room is spacious with the best view of Shanghai. Hotel provides a drawing picture of the views so you'll know more about Shanghai from there, a good small touch!... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing again The Ritz-Carlton Shanghai, Pudong. We are delighted to read your review and look forward to have the pleasure of welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This hotel provided freiendly service and the room supervisor provided solution on requested but no solid offer . Once we asked for help , they will do what we wanted at no extra cost . Also , once we filled in their survey form , a truly email will follow up they have a wonderful sky lounge bar named Flair,... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Ben, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong for your recent stay in Shanghai and look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

London
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been there in 2 different occasions for work. Both times they upgraded me to an amazing suite So beautiful (I think due to the points accumulated on my ritz-Carlton rewards card, the bath was so inviting that I had to have take a bath rather than the usual practical and efficient shower. Good location on the business district.... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for staying always at our hotel when visiting Shanghai. And thank you for being a loyal Ritz-Carlton Reward member; we are glad that we were able to upgrade you to a suite on both occasions. We appreciate your feedback about our award-winning Spa and Flair bar & restaurant; we are delighted to read that... More 

Warsaw
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel with very friendly staff. Big rooms with perfect view. Flair is perfect place for a date or drink. Excellent view, open terrace. Conference rooms are big, spacious and well equipped. Food is delicious. IFC down is a benefit. Perfect location in the heart of Lujiazui.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong to celebrate your honeymoon. We are delighted to read your review and look forward to welcome you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Shanghai Region, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Best room view in Shanghai for honeymooners and excellent ritz Carlton service~All in all, Ritz-Carlton Shanghai is a hotel deserve for its brand. I like it! AndI am very grateful to Miss Tian to the living care.Thanks a lot!

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong. We are delighted to read your review and we look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It's my first time to Ritz Carlton. Choosing between flair and aura, Sienna recommended us to flair. I like the view at flair bar! Ricky gave us a very professional introduction of flair. It's worth trying!

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your nice review and for praising Sienna. We look forward to welcoming you back very soon to The Ritz-Carlton Shanghai, Pudong. Warmest Regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

first try the Flair,very good boundview,and the pretty girl Sienna stand out in the right time,introduce this wonderful bar-Flair to me,i and my girlfriend spent a very sweet and romantic night,thanks Ritz,Thanks Sienna,its an unforgetable night.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, We are very pleased to read your review and for praising the excellent service that you and your fiancée have received from Sienna in Flair. Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong and we look forward to welcoming you back very soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is my first time coming to Ritz Carlton. I am fully inspired by the excellent ritz-Carlton service. Sienna from GR department gave us a warm greeting at hotel arrival lobby. Accompany by Sienna, we got to sky lobby. She and her colleague Sigrace arranged seats for us. I feel I have been taken care all the way to Aura!... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for posting a nice review of your visit and for recognizing the excellent service that you have received. We look forward to welcoming you back soon to The Ritz-Carlton Shanghai, Pudong. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong More 

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