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All 3,950 Shanghai hotels

The Ritz-Carlton Shanghai Pudong

5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)
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The Ritz-Carlton Shanghai Pudong
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Ranked #12 of 3,950 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
neilsonparc Sydney, Australia
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497 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Amman, Jordan
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Well, I was expecting a 5 starts brand name hotel, but not! Arrived Shanghai after almost a 13 hours international flights, arrived hotel around 5pm, the reception informed me that the room is not ready!!! They offered a smoking room instead, but I refused, I had to wait about 40 mints till they gave me a room! my booking was... More 

Was this review helpful? Yes 1
Sydney, Australia
Top Contributor
123 reviews 123 reviews
122 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago

I must admit I wasn't expecting an Aspen-style ski lodge bar in Shanghai, but after a cocktail and some time admiring the amazing views I warmed up to the idea. Why not!? The Aura lounge continued the theme, with some beautiful futurist/art deco alpine friezes. The breakfast was great and the pool was serene early in the morning before the... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, We were delighted to read the review of an expert traveler like yourself and we would like to thank you for choosing The Ritz-Carlton Shanghai, Pudong for your recent visit to China. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong More 

1 review
5 of 5 stars Reviewed 2 weeks ago

You have to go here for the experience with your friends .It was a really interesting spot, very luxurious The food was spectacular. It was a very quiet and intimate spot, they serve champagne upon arrival. nice view and comfortable service ,everything is perfect !a wonderful night !

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for a wonderful review. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong More 

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

WOW! WOW! WOW! That is the simplest way to sum up our stay at The Ritz-Carlton Shanghai, Pudong. Whether it is the first time you are a guest in this hotel, or a multiple visit guest, I always have the welcoming experience of all people and all departments in this hotel. Upon our arrival from the US, we were warmly... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Lisa, Thank you very much for your wonderful review and for praising the ladies & gentlemen of our club lounge that have taken great care of you and your family. We hope that the fond memories of your stay at The Ritz-Carlton Shanghai, Pudong will stay with you forever. We look forward to welcoming you back soon. Warm regards,... More 

Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a great experience the first time I stayed at this hotel 2 years ago therefore I decided to return for a second time during the Holidays. However it was a very disappointing experience that made me wish I had stayed at the Shangri-La across the street instead. Here are a few examples of what I experienced: Unfortunately the... More 

Was this review helpful? Yes 2
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, I would like to thank you for choosing our hotel again for your visit last December. We are sincerely sorry that the level of service that you have experienced this time was far from your previous stay. I would like to apologize for the manners of the incoming guest and for the way it was handled by us,... More 

Greater Miami Area
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Ritz-Carlton Shanghai a couple of months ago and with the holidays took me sometime to write a review, however I could not miss the oportunity to give my compliments to this amazing hotel. It is definitely one of the best hotels we have stayed and whenever we go back to Shanghai this is... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for staying with us and for taking the time to write a wonderful review. Amit was delighted to read your comment. We look forward to welcoming you back again soon. Best wishes for the New Year. Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Vancouver, Canada
Top Contributor
74 reviews 74 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is really beautiful with art deco style, the suites are exquisite with every single amenity you might need. In the center of the financial district, you have a luxury mall connected to the hotel, restaurants and boutiques. Service is outstanding.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Aline, Thank you very much for your wonderful review and for highlighting the service experienced during your recent visit. It was very rewarding to read that the dedication and professionalism of our Ladies & Gentlemen was noted and appreciated by you. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my first visit to Shanghai and it was absolutely commendable in every aspect of my trip. The hotel room was one of the best I've stayed in (the egg shaped bath tub and views of the bund was fabulous!) and the hotel being in a prime location, especially if you need to do shopping at the IFC mall.... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your wonderful review and for highlighting the service experienced during the event that you have attended recently in our hotel. Annie and the team were delighted to read your comment. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First off, the hotel is beautifully decorated. It's hard to tell from the photos but in person the art deco look is on point! It's a perfect mix of old glamour with modern sleek touches. I love how it feels luxurious but not being obnoxiously over the top. There's plenty of textures and rose gold shine. In comparison to the... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for the great review and for the breakfast suggestions. I have also taken note of the comment about the luggage service and I hope that it was a genuine misunderstanding as it is certainly not expected that our Gentlemen act that way. We look forward to welcoming you back very soon. Warmest regards, Antonio... More 

Auburn, Alabama
Contributor
17 reviews 17 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was fortunate enough to stay at this Ritz on my first visit to China. The staff was very friendly and most I had contact with spoke very good English which made trip less stressful. Overall a fantastic stay at this hotel. Being my first visit, I wasn't sure if the excellent service was a Ritz perk, a characteristic of... More 

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing The Ritz-Carlton Shanghai Pudong for your recent first visit to China. And thank you for your nice comments which we have shared with our team. We look forward to the opportunity of welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

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Additional Information about The Ritz-Carlton Shanghai Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
Number of rooms: 285
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#8 Spa Hotel in Shanghai
#10 Romantic Hotel in Shanghai
#12 Luxury Hotel in Shanghai
#13 Business Hotel in Shanghai
#27 Family Hotel in Shanghai
#315 Best Value Hotel in Shanghai

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