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All 3,966 Shanghai hotels

The Ritz-Carlton Shanghai Pudong

5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)
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The Ritz-Carlton Shanghai Pudong
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Ranked #11 of 3,966 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
megan p Florida Panhandle, Florida
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522 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Florida Panhandle, Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I liked the decoration of their detail, the staff is welcoming and friendly, everything in the room is clean and bed comfortable for resting after a long day. it will be nice to back the next time , obviusly will book here.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Megan, Thank you very much for staying at the Ritz-Carlton Shanghai, Pudong on your recent visit to China. We already look forward to welcoming you back very soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a family we visited Ritz about 2-3 times a year and its always nice to see the familiar faces. This trip was pleasant however we went during chinese new year and it was very busy. Check in desk was busy but Kaichun helped us with the check in and she was quite efficient. Our room wasn't cleaned properly, there... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Meiliana, Thank you very much for choosing always The Ritz-Carlton Shanghai, Pudong. I would like to apologize for room conditions upon arrival and I am glad that this oversight has not taken away from the memorable time that you and your family have had with us. We were delighted to read your review and especially Lucia, Stephanie and Renan... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Room is very clean,the transportion is convenient,service is very good also,open air cafés is great, I be very happy to chat with my friend.And remember that a waiter called renee she is very loverly,and warm,i love it

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong and for posting a great review. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Senior Contributor
23 reviews 23 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a late Valentine's Day night there. Got a free upgrade to a SUITE which was nothing short of breath taking! Free bottle of Champers upon entry to the room. Amazing Spa with great facilities. Flair bar was impressive the view of all the land marks building was picturesque. The Chinese restaurant was good and the wine selection was very... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Aiden, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong to celebrate Valentine's Day. We are delighted to read that the hotel was the perfect setting for a memorable occasion. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

1 review
5 of 5 stars Reviewed 1 week ago

It is so great place to stay in Shanghai. Clean room and kind services wherever I did not experienced am I. Also most of members in the hotel are great. Specially,luxury room is great and food of restaurants are great.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong and for posting your nice review on tripadvisor. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Cairo
Top Contributor
105 reviews 105 reviews
41 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a perfect hotel if you're in Shanghai for business. Staff members are super friendly and are always willing to go the extra mile. The breakfast buffet had everything we could ever ask for. And, yes, it's right at the heart of where the action is.

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for a wonderful review and for choosing The Ritz-Carlton Shanghai, Pudong for your travels to China. We look forward to welcoming you back again soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Shanghai Region, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent the day at the pool at the Ritz Carlton in Pudong Shanghai and was completely blown away at their incredible service and attention to detail! They even came out singing Happy Birthday to me along with some delectable sweets! I was definitely not expecting that! The staff was amazingly warm and personable and they even gave me a... More 

Was this review helpful? Yes 2
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Gloria, It has been a great pleasure welcoming you to The Ritz-Carlton Shanghai, Pudong. It was a wonderful occasion and we truly enjoyed creating and being part of your memorable birthday celebration. We all look forward to seeing you back very soon in our hotel. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at The Ritz in Pudong about 10 times over the last few years and it has quickly become my favorite hotel in China. The team on the executive club are simply the best as far as a hotel staff can go. Every time I go there I feel like I am seeing some old friends (they do remember... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Jack, Thank you very much for your loyalty and for making The Ritz-Carlton Shanghai, Pudong your home when you visit China, we feel very privileged to welcome you each time. Best wishes for a prosperous Chinese New Year. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Delhi, India
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel offers some of the best views of Shanghai city, with the most iconic towers of the city as well as the river right there! Hotel rooms are out of the world and food is superb. I have been a Ritz fan for years, having stayed in at a dozen of their properties across the globe, but this one... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing The Ritz-Carlton Shanghai, Pudong and for posting a wonderful review of your stay with us. We look forward to welcoming you back very soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Ritz in Shanghai Pudong as fresh, luxury hotel with fantastic views and excellent service. Pudong is the newer area "recently" built out. This is a great hotel for a conference or business travel, but it is not in the historic Bund area, which is across the river. I suggest taking their car service from the airport because the first... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Kenneth, Thank you very much for your wonderful review and for recommending our hotel. We are glad to read that you have enjoyed many amenities and dining options during your stay. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

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Additional Information about The Ritz-Carlton Shanghai Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
Number of rooms: 285
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Hotel Style:
#7 Spa Hotel in Shanghai
#9 Business Hotel in Shanghai
#10 Romantic Hotel in Shanghai
#11 Luxury Hotel in Shanghai
#23 Family Hotel in Shanghai
#301 Best Value Hotel in Shanghai

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