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The Ritz-Carlton Shanghai Pudong

#8 of 3,976 Hotels in Shanghai
Certificate of Excellence
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No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
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The Ritz-Carlton Shanghai Pudong
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622 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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Level Contributor
10 reviews
10 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

One of the best places to stay in Shanghai- we had an amazing view of the bund during the fireworks for New Year's Eve/ the hotel is attached to one of shanghais premier luxury shopping malls with many restaurants. Very convenient location and great service for international travellers...

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Hong Kong, China
Level Contributor
79 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights in Room 4202 while attending a conference. Room was very spacious even though it was just a "standard" room. The bathroom has large, sliding doors which opens up with full view of the rest of the room, as well as the view outside the window. A large and tall bathtub occupies prime position, and guests are... More 

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Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

Amazing hotel, exceptional staff, pampered service, outstanding rooms and chef prepared food of highest standards. Even though you are away from the bright lights of the waterway and historic district, the stay is perfect and only a short drive from the best nightlife, museums and historic places.

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

We are delighted to read your wonderful review. Thank you very much for choosing The Ritz-Carlton Shanghai Pudong. It is very rewarding to know that you have much enjoyed the dining experiences and the service that we have delivered to you. We look forward to welcoming you back soon. With best regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong... More 

Lindlar
1 review
5 of 5 stars Reviewed 3 days ago NEW

A wonderful hotel with excellent staff. The bar on the top floor with the great location and fantastic view of the TV-Tower and the city is the best I have been to. The Staff, starting with their Executive Chef, Mr. Sandro Gamba, is very well trained and always at your service, no matter what your need is. They treat you... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Thank you very much for a wonderful review and for praising the excellent service that you have received from Sandro and the Ladies & Gentlemen of The Ritz-Carlton Shanghai, Pudong. We look forward to welcoming you back soon. With best regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Buenos Aires, Argentina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I've never experienced a hotel stay such as this. It was definitely my favorite stay from my 5 week trip throughout Asia. I can't say enough nice things about it from the staff to the food to the room to the view... I really could go on and on! The RC Shanghai Pudong definitely knows what they're doing, and it's... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Lesley, We are flattered by your review. It has been a great pleasure welcoming you and all of us, your new friends in China, look forward to see you again soon at The Ritz-Carlton Shanghai Pudong. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Hong Kong, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and myself had stayed at the Ritz Carlton, Pudong a number of times. The last visit was in mid April 2015. So far, the Ritz Carlton, Pudong has never disappointed us. Our most memorable stay which is worth mentioning was our family trip to Shanghai with my 95-year old mother in July 2014. As a special Treat to... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

It fills us with joy to read your review. Thank you very much for the wonderful feedback. We feel very fortunate to have hosted you and your family at The Ritz-Carlton Shanghai, Pudong. It was a memorable occasion that we will always treasure. We already look forward to your return to Shanghai. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is truly stunning with magnificent views and luxurious room accommodations. The friendly and knowledgeable staff are exceptional in their service and they strive to make your stay a personalized and memorable one. With access to the metro right in the building, one can easily get around town for business or pleasure. I highly recommend that you make reservations... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Thank you very much for choosing The Ritz-Carlton Shanghai Pudong. We are delighted to read your feedback and particularly happy to know that the service provided by our Ladies & Gentlemen was exceptional. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Austria
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Joined a two days meeting 10th Asia Forum and Star Light awards, very smooth and impressive service and quality truly delivered by ladies & gentlemen. Two people in particular made the difference a) Leona on 52nd floor cafe with her impressive and so sweet, passionate service. Not only her, the entire kitchen and service team offered top-nodge service. B) Billie... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Thank you very much for your wonderful feedback. It fills us with pride to read the praise for the genuine care that you have received from our Ladies & Gentlemen and contributed in making your visit to The Ritz-Carlton Shanghai, Pudong a memorable occasion. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton... More 

St Barthelemy
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wow hotel. Modern and fresh, great design, a great view to Shanghai – and above all exceptional service. I am not naïve and I know that the personnel works according to the manual, but the manual must be excellent and they follow it really well. You can see that they really try harder than anyone else to provide an... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Ron, Thank you for sharing your wonderful feedback. We are delighted to read that you had a fantastic stay with us and that our Ladies & Gentlemen were the highlight of your experience. We look forward to welcoming you back very soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Miami, Florida
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel!! Perfectly located in Pudong, great staff, the bar in the rooftop is the best in town, the breakfast is a huge selection of everything you can imagine (if you like noodles don't doubt it, best of all!!) rooms are great size beautifully decorated, huge bathroom, good closet, very good bed, just perfect!!

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Marcela, We are very pleased to read your nice review. Thank you very much for choosing The Ritz-Carlton Shanghai Pudong. We look forward to welcoming you back very soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

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