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The Ritz-Carlton Shanghai Pudong

#6 of 3,989 Hotels in Shanghai
Certificate of Excellence
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No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
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1 room 1 guest
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The Ritz-Carlton Shanghai Pudong
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672 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The cafe had a breathtaking view overseeing the misty Bund. The room was filled with light and airy music improvised by a fine pianist with a delicate touch, occasionally accompanying a singer whose guitar-playing surpassed his singing. The waitress was very pleasant. The scones in the three-tier included an indigenous version of Mantou, in white, green and coffee---natural spring colours--cosily... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Helen, Thank you very much for visiting Aura Lounge and for your detailed review of our famed afternoon tea. For your next occasion you could also taste our Asian inspired afternoon tea at Flair Rooftop Bar & Restaurant featured from Friday to Sunday from 2:00pm. And in October we will launch a very exciting new afternoon tea at our... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed for 18 days for an extended business trip in August 2015, so really got to know the facilities. Rooms are modern, views amazing (even if you don’t pay the extra for a Bund view) and always immaculately clean. Have stayed at the Pudong Shangri-La (which is just across the road) many times and the Ritz-Carlton wins hands down. It... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Graham, Thank you very much for for choosing The Ritz-Carlton Shanghai Pudong as your favorite hotel in the city and for praising Hamza and the team. We look forward to welcoming you back very soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

Hong Kong, China
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Somebody at airport security fooled around with my lock, upon arrival in the evening I could not open the suitcase out of which I needed a lot of things for the next day. The concierge service we called understood the situation, identified the nearest shop of the suitcase brand, took the suitcase, my suitcase tag, my passport and asked the... More 

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for your nice review and for choosing The Ritz-Carlton Shanghai, Pudong. We are glad to read your comments about the prompt service that you have received from our concierge. At the next occasion we will make sure to impress you also with the dining experiences. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai,... More 

Laguna Beach, California
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at the Ritz Carlton Shanghai Pudong for over two weeks. Our experience was simply amazing from the moment we stepped in the hotel!!! Everything - from magnificent view to impeccable service, great food, chic rooftop bar, etc.- is top-notch. The Club suite/lounge was our "home away from home". We were so spoiled and pampered... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Mr. & Mrs. Cacciamatta, It has been an immense pleasure having you with us and we wish to thank you very much for a wonderful review. We look forward to welcoming you back very soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

i’m a 22 year old person who experienced a new different experience here in SHANGHAI Ritz carlton, Beautiful, Ritzy hotel in SHANGHAI with possibly the most well trained staff at any hotel I've stayed at in the world. From the moment you valet until the moment you depart each member of staff treats you with the highest regard and with... More 

Was this review helpful? Yes
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for choosing the Ritz-Carlton Shanghai, Pudong and for your great review. We look forward to welcoming you back soon. Warmest regards, Antonio Saponara Hotel Manager The Ritz-Carlton Shanghai, Pudong antonio.saponara@ritzcarlton.com More 

1 review
5 of 5 stars Reviewed 1 week ago

First, I wanna thank Kyle and Sienna for their warm welcome and professional and friendly service, as they always do their best to give us a good experience here in shanghai. As someone visiting shanghai for the first time, The Ritz-Carlton will be a good choice, specially for those who are interested on shopping. Honestly, every thing about it is... More 

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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

Just finished a 10 day stay - 5 days vacation and 5 days running a leadership program in the hotel's conference centre. This hotel is fantastic - amazing service from everyone - lovely bedrooms, great food. And one of the best conference teams I have worked with. Delighted I'll be back in 2 weeks...

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italy
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellence comes true. Superiori location, amazing and spacious room with a breathtaking views on the nay. Located in the IFC this place isn't for all, it passes the already high level of the Portman Ritz on the other side of the river One of my favorite hotels on asia. Gorgeous bar on the 58th floor, Flair, reserve in advance

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Crested Butte, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I want to give a shout out to Lisa and Vivian. I was at the Ritz-Carlton for 8 nights and my guest recognition specialist, Lisa, made me feel like I had a personal concierge. She authentically cared about my guest experience and she insured a flawless stay. Likewise, Vivian and Rose watched over me. Although half way around the world,... More 

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Just returned from a week's business trip in the Ritz Carlton Pudong in Shanghai. A truly great hotel, with great personal service. Rooms are great with a wonderful bathroom and mine had a nice view over the river and the Bund on the other side. Guest relations did a great job. Special thanks to Kyle who was constantly attentive and... More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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