We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,560 Shanghai hotels

The Ritz-Carlton Shanghai Pudong

5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)
Hotel website
Hotel packages
Hotel amenities
Special Offer
$50 USD Credit & More
Save Saved
You added The Ritz-Carlton Shanghai Pudong to your Saves list
The Ritz-Carlton Shanghai Pudong
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Expedia.com Agoda.com
and 9 more sites!
92%
Ranked #20 of 3,560 hotels in Shanghai
Certificate of Excellence 2013
A recent review
Write a Review

348 people have reviewed this hotel

Traveler rating
    238
    85
    20
    2
    3
See reviews for
22
48
13
139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Visted Shanghai at last, this hotel is a little away from the action of Shanghai but also worth it for the oure views it has. Only down side was the long lift up to the lobby and then the other lift up to our room.

Was this review helpful? Yes 1
Hong Kong
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 4 days on business. Impressed by the Ritz culture. Check in was smooth. Room is very clean, a bit dated but no issue at all. Bed very comfortable. Breakfast with good selection though not top notch. Had lunch in the same restaurant yesterday. Food excellent. My room has a direct view of the TV tower. Awesome. Great... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Top Contributor
67 reviews 67 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

** UPDATED entry as I completely forgot about having written the review which had gone live before I checked out and great damage control was taken with the hotel manager Antonio, carefully addressing the situation and explaining what had happened – these things happen – granted and while I wished there was more operational intuitiveness to handle situations like this... More

Was this review helpful? Yes 2
San Francisco, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Breathtaking views! Although the weather wasn't too great, we could still see the skyscrapers around us. The staff was fantastic, however the room service food wasn't that great for the money. They have an outstanding bar on the top floor with even more amazing views. Location is great if you love shopping. There is a large shopping area downstairs with... More

Was this review helpful? Yes
Sfakia, Greece
Contributor
17 reviews 17 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2014

I stayed here for a 3 night stay and and loved it. The hotel is in a great location with excellent view of the city and harbor . Service was great on all levels and the room was amazing!! My room had excellent views of the harbor and my bathroom tub was just a perfect fit form a long days... More

Was this review helpful? Yes
RCPudong, General Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking time to leave your comment. I am very sorry to learn that the quality of our food has not impressed you. I really appreciate if you could contact us so that we can have more information about your disappointed experience in order to improve our shortcomings. I was however very happy to hear that... More

Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2014

A little late to review, but we stayed here over mooncake festival as a "staycation" for our first holiday living in Shanghai. We stayed in the Carlton Suite and the view was fantastic. The staff was so good with my 3 year old and 9 month old. They all knew us by the end of our stay and both kids... More

Was this review helpful? Yes
London, United Kingdom
Top Contributor
56 reviews 56 reviews
52 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 1, 2014

Stayed here only one night as one stop of a business trip in China, Korea and Japan. No doubt that it is a fantastic hotel, with great room, spacious, spotless clean, good equipped, adequate amenities and services, an amazing view of the city and in general a very good service. Basically what you find here is what you expect in... More

Was this review helpful? Yes 1
RCPudong, General Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking time to share your experience on Trip Advisor. Because our team reviews all guests feedback in an effort to improve guest stays, we are grateful for your comments. Food & Beverage expenses in a city like Shanghai can be challenging and in order to stay competitive we carry out at least twice a year... More

Mumbai (Bombay), India
Top Contributor
55 reviews 55 reviews
55 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed February 28, 2014

Hi stayed at the ritz carlton for 3 nights during my recent work visit. Having stayed at the shangrila last time, i decided to try the ritz this time around. When i entered my room, the only reaction i had was WOW. When i saw the bathroom, it was DOUBLE WOW! - the location is perfect. 5 mins walking to... More

Was this review helpful? Yes
Singapore,
1 review
4 of 5 stars Reviewed February 27, 2014

Had booked 2 rooms for 1 night in the River view room. Overall, a great stay. Appreciated the quiet sound proof room and the comfortable bedding. Great location and very convenient Check out took very long as there was much miscommunication. When we checked in we had expressly asked for the room stays to be charged to our client's card;... More

Was this review helpful? Yes
Shanghai, China
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 29, 2014

On a recent stop over in Shanghai I opted for the Ritz Pudong, having already done the Portman several times and other competitors I thought a change of scenery was in order. The service, greet and amenities are everything you expect, room was a little small and room service very slow. Probably wouldbt be back in a hurry maybe if... More

Was this review helpful? Yes
RCPudong, Director of Quality at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking the time to post about your experience here on Trip Advisor. While I am disappointed your experience fell short of expectations, I am thankful that you have shared the feedback with us as our team reviews all guest feedback in an effort to improve the guest experience. Please accept my sincere apology for the... More

Been to The Ritz-Carlton Shanghai Pudong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Shanghai Pudong

Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai > Lujiazui
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Shanghai
#19 Business Hotel in Shanghai
#20 Luxury Hotel in Shanghai
#24 Romantic Hotel in Shanghai
#50 Family Hotel in Shanghai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
Official Description (provided by the hotel):
The Ritz-Carlton Shanghai, Pudong is Shanghai’s ultimate destination for uncompromising style and luxury. Positioned in Pudong’s social and commercial hub at the top of Shanghai ifc with views over the Bund, the hotel is designed by world famous Richard Farnell and is situated on the top 18 floors of the ultra-modern, 58-story Tower 1 of Shanghai ifc in the heart of the city’s Lujiazui Finance and Trade Zone, offering luxury commercial, residential and retail space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Travelocity, Booking.com, Priceline, Tingo, TripOnline SA, Ctrip DaoDao, Asiatravel.com Holdings, Venere and Otel so you can book your The Ritz-Carlton Shanghai Pudong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton Shanghai Pudong, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.