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All 3,843 Shanghai hotels

The Ritz-Carlton Shanghai Pudong

5.0 of 5 Hotel   |   No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China (Lujiazui)
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The Ritz-Carlton Shanghai Pudong
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Ranked #21 of 3,843 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Katrina70 Brisbane, Australia
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401 reviews from our community

Traveler rating
    276
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

I loved this hotel. The decor is gorgeous - shagreen walls and chandeliers in the lifts, pale blue silk curtains and celadon green in the bedrooms. It is a surprisingly rare thing to find charm and style in a five star multinational hotel, but the Ritz Carlton pulls it off effortlessly. It is ideally located next to the very swish... More

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Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
16 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I always knew that Ritz is a high end luxury business hotel, but I was really mesmerised by this property that I stayed. The Skybar is a well conceived concept. The room is pure heaven seemlessly connecting the room and the bath. I loved the tub.

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London
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was travelling with colleagues on business... It's a shame really as I didn't get to spend as much time in the room as I'd have liked! It was very opulent, spacious, spotless. The view was incredible and the windows stretched across the (wide) room and from floor to high ceiling. We also had booked into the club house which... More

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Singapore, Singapore
Contributor
18 reviews 18 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The title of the review tells it all. Having stayed in a couple of property from Ritz Carlton, I will give my hat to Ritz Carlton Shanghai Pudong. This property is a stone thrown away from the financial district and the pearl tower, easy accessible to most tourist areas. The front desk was efficient and prompt in making my room... More

Was this review helpful? Yes 6
Katowice, Poland
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I guess I do not have to convince anybody about the hotel and it's quality and top service. But if you are booking a night(s) at the Ritz-Carlton be sure to ask for Club level option. I was at the Club floor (49th) and experienced the best service and comfort ever. Food served in the Club restaurant was delicious and... More

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Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

I held a major conference at this facility in 2011 shortly after it opened. The service then was exceptional and I didn't think it could get better. It has. Many of the staff today were there at the time of the opening. They go out of their way to give you the true "Ritz" experience. The Club Manager, Amit Gangwar... More

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Milan, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Not enough word to express my feeling from the moment the door man open the door and great you, to the amazing 52nd floor check in, super efficient, to the breathless amazing room and view.. best in shanghai and really 5 star food trough out the hotel... Then BQT venue professional and amazing smiling people, fresh and great variety of... More

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Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, I would like to Thank You for the compliments, and especially for the recognition given to our Ladies & Gentlemen who took care of you during your stay. We look forward to welcoming you back soon. Warm regards, Antonio Saponara Hotel Manager antonio.saponara@ritzcarlton.com More

Washington DC, District of Columbia
Contributor
17 reviews 17 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Ritz-Carlton Shanghai Pudong was one of the nicest hotels that I have ever had the pleasure of staying in. I stayed for two nights during a business trip. I was not responsible for booking or paying for my room so I can't offer any comments on price/value. The view from the room was the most amazing view from any... More

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for staying with us and for taking the time to write this great review. I am glad that you have had the opportunity to enjoy the workouts in our gym and thank you for visiting our rooftop bar FLAIR. I hope you had a chance for a dip in our panoramic swimming pool too.... More

Woodbridge, Connecticut
Top Contributor
60 reviews 60 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our disappointment with the level of service at the hotel started from the moment our greeter at the airport, whom we paid for and arranged with the Ritz, greeted us by pointing which direction we should walk. He never put down his phone, never bothered to welcome us, just pointed, put us in a van and sent us on our... More

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Mr. Jleibo, I wish to again sincerely apologize for the shortcomings that you have experienced during your recent stay. I know that my colleague Rafael Gonzales has been at your disposal and I was glad to know that he went out of his way to rectify the issues that you have encountered. I make no excuses for failing to... More

Singapore
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am staying at this hotel in a room all in gold base color and mirrors. It could not be any uglier and you pay for Ritz price. I am starting to realize that there is no more differentiation between hotel chains. They are basically the same. I have not been in a Ritz for a while but after this... More

Was this review helpful? Yes 1
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai Pudong, responded to this review

Dear Alex I am very sorry that the design of our rooms is not of your taste. The interiors reflect a contemporary interpretation of 30’s Shanghai Art Deco from famed designer Richard Farnell for which we receive a lot of praise. I have taken note of your comment about breakfast. I would be grateful if you would let me know... More

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Additional Information about The Ritz-Carlton Shanghai Pudong

Address: No.8 Century Avenue, Lujiazui, Pudong New Area, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Shanghai Pudong 5*
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Also Known As:
The Ritz-Carlton Shanghai Pudong Hotel Shanghai

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Spa Hotel in Shanghai #16 Business Hotel in Shanghai #17 Romantic Hotel in Shanghai #21 Luxury Hotel in Shanghai #340 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
The Ritz-Carlton Shanghai, Pudong is Shanghai’s ultimate destination for uncompromising style and luxury. Positioned in Pudong’s social and commercial hub at the top of Shanghai ifc with views over the Bund, the hotel is designed by world famous Richard Farnell and is situated on the top 18 floors of the ultra-modern, 58-story Tower 1 of Shanghai ifc in the heart of the city’s Lujiazui Finance and Trade Zone, offering luxury commercial, residential and retail space. ... more   less 
Number of rooms
285

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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