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Cypress Garden Hotel

No.2558 Yan'an Road West, Changning District, Shanghai 201103, China
Hotel amenities
Cypress Garden Hotel
Best prices for: 1 room 1 guest
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Ranked #905 of 3,975 Hotels in Shanghai
A recent review
4 of 5 stars Reviewed April 10, 2014
Meryl M New York City, New York
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26 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Beersheba, Israel
12 reviews 12 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 27, 2014

Overall the place was good. The room was spacious, good facilities, good location. But the experience was ruined by the following customer service issue: When I checked in I asked for a late checkout, and was told that I would be charged 1.5 times the room rate for checking out by 7pm; and I agreed. I rushed back from my... More 

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New York City, New York
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 10, 2014

As a frequent business traveller on her first trip to Shanghai I let my client choose the hotel. I was wary at first but soon I was happily surprised by the cleanliness of the property, the super efficiency of staff and the adjacent conference facility. One example. After 2 days the room safe with my cell phone, IPad and jewelry... More 

Was this review helpful? Yes 4
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 19, 2012

This hotel in located in the quite center of Hongqiao, Shanghai. Indeed, it might not be the usual 5 star hotel, but its clean, aired, and cosy rooms come over everything else. Notes: Gastronomically economic - The rooms are equipped with a working minibar fridge, an electric kettle, and bags of tea. c'est tout. comfortable beds, 2 pillow kinds, a... More 

Was this review helpful? Yes 1
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 29, 2011

This hotel is ideally situated near both terminals of Hongqiao Airport. There are good restaurants a short taxi ride away (15RMB). It is set in a beautiful and quiet garden setting but is let down by things that don't work and unintelligent excuses. No AC during an unseasonal warm spell, although all of the PR material says "individually controllable temperature... More 

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3 of 5 stars Reviewed November 11, 2011

This hotel looked good on the pictures from the internet but the room was not that great. The bathrooms were pretty nasty with hair in the sink and in the bathtub. The floor of the bathroom was very sticky too. The television didn't have any foreign channels such as CNN or BBC World. The staff was not very friendly and... More 

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2 of 5 stars Reviewed October 25, 2011

First impressions were very good, seemed like friendly staff, generally ok English and the location was ok. The room was HUGE, impression was that this was way better than anything I had ever stayed at. Excellent furniture. It even had its own working area with coffee table and recliner... but impressions fell. We ended up staying three nights before we... More 

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Was this review helpful? Yes 1
Knoxville, TN
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 15, 2011

The hotel is close to the airport, which is why we picked it. My son`s credit card was eaten up by the ATM machine. Oh wow. People at front desk tried to help, but their attitude towards him was the worst possible! Rude and very cocky. The hotel itself is good, even though there is no shuttle to the airport.... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
156 reviews 156 reviews
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63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 12, 2011

This is an ok business hotel, good for the airport. Staff's english is good for China. Room is on the small size and quite dated. Nice hotel complex and garden. Food and drinks at the bar is good but expensive. Complimentary breakfast is a tad poor.

Was this review helpful? Yes 1
Haarlem, The Netherlands
Top Contributor
171 reviews 171 reviews
61 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed May 20, 2010

The hotel looks nice and is probably recently renovated. It is also very quiet, which can be nice but also means there is no nice/friendly atmosphere. The people at the reception desk don't great you when coming in or going out. Staff does not speak English. Breakfast is ok, but cost extra for us (sometimes it's included, so check before... More 

Was this review helpful? Yes 1
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