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All 3,734 Shanghai hotels

Grand Central Hotel Shanghai

4.5 of 5 Hotel   |   No.505 Jiujiang Road, Shanghai 200001, China (People's Square)
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Grand Central Hotel Shanghai
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96%
Ranked #17 of 3,734 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Resmama Stockholm, Sweden
  • Reviews (533)
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533 people have reviewed this hotel

Traveler rating
    323
    190
    13
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Shanghai
1 review
1 of 5 stars Reviewed 3 days ago NEW

I had made my booking for GRAND CENTRAL HOTEL but they said they had no booking and instead my booking was for CENTRAL HOTEL. So they put me across to the CENTRAL HOTEL. I have nothing more to explain. I will never use GALAHOTELS again.

Review collected in partnership with Galahotels.com

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Stockholm, Sweden
Top Contributor
78 reviews 78 reviews
72 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The service at this hotel was TERRIBLE. The concierge was everything but helpful, and the rest of the staff was no better. I have rarely been to a hotel with worse service anywhere in the world. But everything else was quite good. The location is excellent, the rooms are really spacious, the gym is one of the best I have... More

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Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

We had the best service at the hotel, staff was friendly plus could speak English! Proximity to everything was good as well. The diner buffet was a feast for a hungry western appetite! Business or pleasure, I recommend them! All and all, the best hotel we stayed in while in China.

Was this review helpful? Yes
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share the comments with us. We are very pleased that the hotel met with your expectations. In particular, we appreciate the feedback regarding our staff. We look forward to welcoming you back to the our hotel in the near future. More

Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel offers good value for the prime location it is in. Very convenient to shopping district and subway lines. The room is spacious and modern. What's lacking is service. I booked a non-smoking room with one bed but they put me into a smoking room with two beds because they ran out of the room I wanted. There was... More

Was this review helpful? Yes
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for your recent stay at our Hotel and taking the time to share your feedback. We understand your disappointment and we sincerely apologize for our service. Thank you for bringing it to our attention and we will take action to improve our service. We hope we will be given an opportunity to change your impression. More

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the city center in walking distance to the people's square it has on of the most central locations in the whole of Shanghai. The rooms are excellent. Huge queensized bed, shower bath tube and lots of additional space. The hotel as a whole is very clean and the staff tries it's best to accomadize the wishes of guests.... More

Was this review helpful? Yes 1
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay. More

New Delhi, India
Contributor
16 reviews 16 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location - not too far from many business and tourist spots in Puxi. Clean hotel, comfortable bed, most of the staff speak good English, staff is very helpful and courteous. Hotel design is interesting - they have used a lot of old time stuff which looks neat. Other than the out of place ceiling, kind of reminds me of... More

Was this review helpful? Yes 1
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay. More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here 3 nights in June. Next to Nanjing Rd pedestrian mall and shops. Walkable to People's Park and the waterfront they call the Bund in the other directions. Plenty of places to eat on Nanjing Rd esp the smaller streets that runs off it. Hotel was great overall but pool was only indoor. WiFi was too slow for... More

Was this review helpful? Yes 1
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share the comments with us. We are very pleased that the hotel met with your expectations. In particular, we appreciate the feedback regarding our staff. We look forward to welcoming you back to the our hotel in the near future. More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location is unbeatable. Just a few feet from the Nanjing Road for shopping and sightseeing. The room was comfortable in room service great. Even the booking was through an agency everything was arranged well including airport pickup.

Was this review helpful? Yes 2
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for your nice comments that will be shared with the team. We look forward to welcoming you again in the future. More

Oklahoma City, Oklahoma
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great rooms.Comfortable and luxurious.Breakfast included in the cost,and excellent.Most of all,great staff,especially the concierge They were very helpful.Mr.Stockton was quickly able to get us prepaid chinese sim cards and phones if we needed them.He was a great help with taxis.We forgot a few things in our room when we checked out and he quickly mailed them to our hotel in... More

Was this review helpful? Yes 3
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay. More

Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It was great value (compared to other 5 stars hotels in area) and one could not really find one thing wrong with it. Rooms are huge (we had Deluxe room) with lovely decor. Separate shower and bath also toilet had its own door. Big comfy oversized King bed. Swimming pool had warm water, just ok if you wanted to do... More

Was this review helpful? Yes 1
grandcentralhotelsha, qc at Grand Central Hotel Shanghai, responded to this review

Thank you very much for our hotel's favor, and made such a high evaluation, we will do better as a driving force, to look forward to seeing you again! More

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Additional Information about Grand Central Hotel Shanghai

Address: No.505 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai > People's Square
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Central Hotel Shanghai 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Family Hotel in Shanghai #12 Romantic Hotel in Shanghai #17 Luxury Hotel in Shanghai #28 Business Hotel in Shanghai #246 Best Value Hotel in Shanghai
Hotel Class
Number of rooms
353

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