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InterContinental Shanghai Puxi

#40 of 3,987 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
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No.500 Hengfeng Road, Zhabei District, Shanghai 200070, China
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1 room 1 guest
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InterContinental Shanghai Puxi
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525 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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Hong Kong
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This time I would like to share my very positive experience at the lobby lounge of InterContinental Shanghai Puxi. It was early afternoon in Shanghai nearby the hotel where I was looking for a coffee shop to meet my son briefly for catch up. We approached the Starbucks but it was overflowed with office workers for their after lunch coffee.... More 

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Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Was not expecting too much prior to arrival but the overall experience exceeded my expectations. Rooms were amazing, spacious, with high end facilities, quiet and great views overlooking the skyscrapers. Service was fair with no negative encounters. Went for quick tea and food quality was great. Would highly recommend this hotel.

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Fishkill
Level Contributor
111 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel for 3 nights. We had a nice corner room overlooking the train station with large windows. Amazing. Our room was very high tech, curtains were controlled by motors, bathroom toilet was automated, and there were so many light switches it was hard to keep track of what switch worked what. Our room was clean... More 

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Fleet, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A luxurious hotel, very close to the subway for access into the heart of the city, ( only a couple of stops away). Nothing was too much trouble for the staff, food was excellent as were the facilities. Food is a very good mix of Western and Chinese. Our room was more a suite and was enormous, it had 4... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It is a great hotel with very good service standard that is expected from intercontinental hotels. Location is good depends where you have to travel too within the region. Rooms look new and spacious.

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West Lafeyette
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In summary, this is a good hotel. The location is quite counted as part of Shanghai's downtown, and it is convenient to the metro station (there are 2 nearby) The room is totally worth the price, which i booked for 250 bucks for nights. The bedroom is big, and my favorite part of it is they seperate the room from... More 

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Georgette N, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for bringing up to our attention pertaining to your recent stay with us. In view of your feedback on our staff service and attentive skills, we will definitely reiterate and provides more training in this aspect. We sincerely hope that the unpleasant experiences will not mare your overall impression... More 

Glastonbury, CT
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 12, 2015

Wonderful stay in Shanghai. The lobby is amazing as are the rooms, they are large and comfortable. The restaurant for our tour's breakfast and dinners were all buffets are were wonderful. It was a little hard to find western breakfast items at breakfast, they are there but buffet is spread out throughout the restaurant but the quality of everything for... More 

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Ningbo, China
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 8, 2015

Stayed here recently to catch a flight from Pudong. Room was spacious and had all the amenities however when it was time for bed, the pillows we had smelt so badly hence we requested for new ones. It took over two hours and numerous calls for a single pillow to be brought to our room. I ended sleeping without a... More 

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Georgette N, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for bringing up to our attention pertaining to your recent stay with us. I have spoken to our Executive Housekeeper, we will definitely reiterate and provides more training in this aspect.. We sincerely hope that the unpleasant experiences will not mare your overall impression of the hotel and we... More 

San Francisco, California
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 6, 2015

With the exception of the train station, the Shanghai InterContinental Puxi is near about nothing in Shanghai. We booked this hotel for a work trip, when much of Shanghai was booked and out of the budget range of our work expense accounts. However, the cab costs to the Shanghai in Changfeng every day were so expensive, as the traffic made... More 

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Sandton, South Africa
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 5, 2015

Very beautiful decor and rooms. Great staff and facilities. A great experience in a wonderful city. Taxis old and language difficult. Hotel concierges most helpfull.Pricing good by Chinese quality hotel standards.

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