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All 3,738 Shanghai hotels

InterContinental Shanghai Puxi

4.5 of 5 Hotel   |   No.500 Hengfeng Road, Zhabei District, Shanghai 200070, China (Shanghai Railway Station)
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InterContinental Shanghai Puxi
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Ranked #40 of 3,738 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Matt_Ma_YF Shanghai, China
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397 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Enough have been said on the unusual setup of buildings. In addition, you can go from main building to executive building inside, on 3rd floor. Also, Rita from executive Check-in counter is extremely helpful. Overall, a great stay. Sure i will come back. Y.F. MA

Was this review helpful? Yes 1
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward... More

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is made up of 2 separate buildings - the main tower and the club tower. The regular rooms (main tower) are much bigger than average hotel rooms - 45sqm for a superior room. The bed sizes are 2*2 m for king bed , 1.3*2 m for twin bed. We got upgraded to the club tower where the rooms... More

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward... More

Hong Kong, China
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

I Booked the room directly at IHG site based on their price guarantee program. Then I found at least 3 international sites selling the same room at least 25% cheaper. But they rejected to offer he same rate as other sites by saying they now bill is at CNY, but other sites even quoted in CNY, final charge are in... More

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. Regarding to The Best Price Guarantee is Group promise that the best hotel room prices for any InterContinental Hotels Group (IHG) property can be found directly on our Web sites. If you find a lower room price (room rate) with a lower total room cost (including all taxes and fees) on... More

LANCASHIRE, ENGLAND
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just check out the toilet in this hotel...You walk in and the lid lifts automatically and the seat warms for you! Then, after you have done what you went in for it gives you a wash/dry option! It is a really lovely hotel with really nice rooms and public areas. I'm not very keen on the food but fellow travellers... More

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to see you soon. More

London, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had the opportunity to stay at this magnificent hotel, and the staff were really great with a great view from the hotel room. The bathroom was nice and the breakfast served by the hotel were really delicious too. Concierge were fantastic and helpful by getting taxis and telling the driver where we wanted to go

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. We have shared your compliments with our team and they feel very encouraging. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward... More

Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Had drinks and food in their lobby lounge, was shocked by their service. It's definitely not an international 5 star hotel. I understand it's during World Cup period, but the uniform they wear r not 5 star hotel standard. Staff looked so unhappy when they were serving us. I have stayed in intercontinental in Sanya before, it's totally different. U... More

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. Regarding to your experience in our hotel, we are awfully sorry to hear that. Please accept our sincere apologies for the inconvenience caused. Your feedback has been shared with our team’s for service attitude improvement to prevent such service shortfall from happening again. Please feel free to contact Reservations@icshanghaipuxi.com at anytime... More

Orchard Road, Singapore
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'd spotted this hotel on a previous trip to Shanghai and booked it before I'd read some of the critical comments on Tripadvisor. The good news is we found the service better than we'd feared. We had booked a Club Room in the annex, got there and didn't like it. Instead we upgraded to a suite, still only £200, much... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
10 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I didn't take to Shanghai at all - I found it uninspiring, shallow and could be 'done' in a day. So the fact that I got upgraded to their wonderful Duplex Suite with floor to ceiling windows and more space than a solo traveller could swing in, the Hotel itself became the highlight of my few days in the city.... More

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to see you soon. More

Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel rooms are the best thing about this hotel, clean, relatively big with all the mod cons. It is let down by the hit and miss service and poor quality of food on offer. With regards to the staff, I found the more junior members of staff polite, helpful and friendly. At the other side of the scale, the... More

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Hotel. Regarding to your experience in our hotel, we are awfully sorry to hear that. Please accept our sincere apologies for the inconvenience caused. We will take corrective measures on food preparation and quality of cooking, also enhancing staff training. Please feel free to contact Reservations@icshanghaipuxi.com at anytime for your future bookings. I... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014

Spa and Pool are not very nice....Must be more clean. Spa is too expensive. service is very good....beautiful rooms. Very nice entrance. I suggest to go to this hotel. Good price vs quality. Great breakfast.

Was this review helpful? Yes
Lily S, Manager at InterContinental Shanghai Puxi, responded to this review

Dear guest, thank you for choosing InterContinental Shanghai Puxi. We would be very much delighted to have you back at our hotel and wish you have a memorable stay with us again. Please feel free to contact reservations@icshanghaipuxi.com at anytime for your future bookings. I look forward to see you soon. More

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Additional Information about InterContinental Shanghai Puxi

Address: No.500 Hengfeng Road, Zhabei District, Shanghai 200070, China
Phone Number:
Location: China > Shanghai > Shanghai Railway Station
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Shanghai Puxi 4.5*
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Also Known As:
Intercontinental Shanghai Puxi Hotel Shanghai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#22 Spa Hotel in Shanghai #25 Business Hotel in Shanghai #38 Luxury Hotel in Shanghai #47 Family Hotel in Shanghai #309 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Housed in two sleek glass buildings straddling a towering commercial structure in downtown Shanghai, InterContinental Shanghai Puxi is the first international luxury brand hotel in Shanghai’s Zhabei district, a fast emerging premier commercial and business area. With more than 3,125 square meters of state-of-the-art venues it has one of the most extensive allocations of facilities for conferences and social events in the west of Shanghai's Huangpu River. ... more   less 
Number of rooms
533

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