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InterContinental Shanghai Puxi

#26 of 4,068 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
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No.500 Hengfeng Road, Zhabei District, Shanghai 200070, China
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InterContinental Shanghai Puxi
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596 Reviews from our TripAdvisor Community

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Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It is certainly price worthy hotel, providing clean, comfortable rooms with good service. I was very pleased with ambiance in room and bathroom. Illy coffee machine in the room helps to wake up. Broad choice of food for breakfast. Though, here I can be picky. Staff at stations was not always there. Egg station was abandoned often. Hotel is in... More 

Helpful?
Thank Temporar
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Modern, comfortable hotel, close to shopping and an easy 20 min taxi ride to business offices. The concierge is very helpful, and the Szechwan restaurant is sublime - try the stir fried scallops for a taste of hot Szechwan peppers.

Helpful?
Thank NAINTARA S
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Luxembourg City, Luxembourg
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent an in-transit night in a Club Tower room and it was absolutely beautiful. The room was 5-stars. Very nicely appointed, sofa, bar, all the furnishings, bedding etc.. were excellent quality and in new condition. Breakfast buffet in the tower was very nice and the staff ready to address any need you might have. Not an inexpensive hotel but if... More 

Helpful?
1 Thank Bill R
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

It is a good hotel with nice interior design. The services are good and the bedroom is big providing a good space for my family. The bathroom is big with the overhead shower is good for relaxing!!! The breakfast is good and there are a lot of foods to choose. The taste is good also.

Helpful?
1 Thank ERic N
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Singapore, Singapore
Level Contributor
126 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

I stayed this hotel during Christmas day on 25th of December to 27th of December 2015. I arrived on main building at 9am and I am so lucky that they allowed me to check in. Check in was smooth and accurate. And also thanks for place my colleagues to be the same floor with me on the Club Tower. After... More 

Helpful?
Thank francisxavierchung
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Munich
Level Contributor
362 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
5 of 5 stars Reviewed December 27, 2015

The hotel comprises three buildings: the regular part of the hotel, a conference centre and the Executive Tower. For this report I stayed twice, once in November and another time in December. Check- in was fast and easy, as was check- out. First stay I had Room 1283, a huge suite with views to the south and the west. The... More 

Helpful?
Thank MunichEricJ
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Heraklion Prefecture, Greece
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015

Ok I've stayed in the Pudong intercontinental as well, but the facilities and room furnishings at Puxi is much higher. The hotel is newer and undergone upgrades. There are several restaurants to choose from internally. Club rooms and bathrooms are clean and well maintained. Club is in an adjacent tower (linked) so it's got a quieter feel. Club lounge great,... More 

Helpful?
Thank Scampmeisters
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 10, 2015

The management staff are all excellent. You see them everywhere doing what hotel management should be doing, namely making sure the customers are happy and things are running smoothly. The rooms are great and it is well priced for a 5 star hotel. I have stayed there for more than 30 days in the past 3 months.

Helpful?
Thank MickExplorer
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Hong Kong
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 10, 2015

Having stayed foe a few times, this hotel had become one of my favorite hotels in Shanghai. The hotel premises is every bit a five star with all top quality facilities one would expect, yet it charges only USD120 for a very spacious room on high floor with separate bath room and toilet room. Big bed with the right softness,... More 

Helpful?
Thank Philip C
Georgette N, 经理 at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. Thank you for taking the time to provide us with your feedback pertaining to your stay. We have shared your compliments with our team to further inspire and motivate them to exceed each and every guest expectation while staying with us. We look forward to welcoming you back to the Hotel... More 

Boston, Massachusetts
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

This Intercontinental property is a very nice one. Located close to line 1 giving you easy access to all parts of the city. English is very good throughout all parts of the hotel - front desk, concierge, bell staff, and room service. Staff were attentive and helpful throughout my stay. Rooms are quite large and relatively quiet for Shanghai. Bathroom... More 

Helpful?
Thank thegomez2345
Georgette N, Manager at InterContinental Shanghai Puxi, responded to this review

Dear Valued Guest, Warm greetings from InterContinental Shanghai Puxi. With regards to your feedback on hotel facilities provided, sorry for the inconvenience caused, we are in progress of making necessary changes on the issues that you have brought up. . Once again, we thank you for your constructive feedback so that we can better improve ourselves to ensure such shortfall... More 

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