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All 3,843 Shanghai hotels

InterContinental Shanghai Expo

4.5 of 5 Hotel   |   1188 Xueye Road (Xueye Lu), Shanghai 200125, China (World Expo)
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Ranked #40 of 3,843 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
WorldTraveller196420 Angeles City, Philippines
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399 reviews from our community

Traveler rating
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    35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
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English first
Angeles City, Philippines
Top Contributor
67 reviews 67 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall, the room/suite I finally had (2102) was good, after staying for 3 nights in a suite where the temperature went up in the middle of the night to 25.5 degrees so i woke up sweating! Let's start at the arrival: No Acknowledgement for my colleague and me, both Royal Ambassadors. Instead, a whole discussion about why we could not... More

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Shanghai, China
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of EXPO IC is not perfect because there are very few restaurants nearby except for a PAULANER. The hotels itself is well furnished and the garden is especially beautiful. Breakfast is below averge and the service is just OK. As a RA of IHG, you will receive room upgrading to a suite with seaview but without club lounge... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is gorgeous. The lobby is very well designed and it makes visitors feel relaxed once step in. However, the check-in process was a bit slow and the staff's attitude should be improved. The rooms are spacious and well-equipped, with comfortable lighting. Everything is clean and neat. I was lucky that I got the river view, which is so... More

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Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear distinguished guests , Thank you very much for your review of our hotel. We're pleased to hear that you feel satisfied with our breakfast during your stay. We will work hard to serve our distinguished guests better. As you mention, we still have room to improve and your advice is very important for us. Thank you again for staying... More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very nice-helpful staff, clean, nice grounds, decent restaurants. My husband was there for a business trip and I came along too to explore Shanghai while he was at his conference. The hotel is a half hour walk from the metro, which I did once. You can take a cab to the metro also which I dif most... More

Was this review helpful? Yes 1
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We're pleased to hear that you feel satisfied with our facilities and concierge servive during your stay with us. We will work hard to serve our guests better. Your advice of the shuttle bus is very helpful and I believe many guests would love to take a... More

Taipei, Taiwan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

When i was living in shanghai (2005-2012) i experienced many different 5 star hotels. The intercontinantal at the expo is surely one of the most beautiful hotels among them. Great rooms, very nice decoration and in room facilities, super friendly staff at the check-in counter. Been there a few times for breakfast before i left shanghai and was always great... More

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Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are sorry to hear that you feel less than pleasant during your stay in our hotel. We do apologize for the experience when you were having breakfast and our staffs should behave in good manners. We will pass your feedback and suggestion to the Food &... More

Hanau, Germany
Top Contributor
62 reviews 62 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 9, 2014

Stayed for 4 nights on the club floor with a room that has the river side view as well as the Shanghai skyline. Needless to say that the view was excellent. That is the good side of staying at Pudong. Staff was kind, friendly and very welcoming, especially at the club lounge. They remember what you desire and it just... More

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Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We're pleased to hear that you enjoyed a great time during your stay at InterContinental Shanghai Expo. Our club lounge, named Club InterContinental located on 26th and 27th floor, features impressive view of the Huangpu River and Shanghai Skyline, which is a great place to enjoy for breakfast,... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 7, 2014

Front desk was nice and warm, and they actually smiled this time. A few months ago, the lady i met in the front desk was cold and rude. Glad to see some changes. The only let down was, there are no alcohol in minibar. When i was checking out and mentioning to the front desk, they told me it should... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of this hotel. We are glad to hear that you feel more pleasant during your stay this time. We do applologize for the mistake we've made in minibar, and we'll bring this feedback to the housekeeping department. Thank you very much for your genuine recognition and opinion. We hope to see... More

Singapore
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 28, 2014

Stayed in the hotel for business trip for 12 nights. Overall, the hotel is has its good and bad. I have stayed in other hotels in Shanghai and this hotel pales greatly in comparison for the service and location. I will probably not stay here again. Service needs major improvement! It is impossible to get any attention of service staff... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are sorry to hear that you feel less than pleasant during your long stay in our hotel. We do apologize for the inconvenience that our Concierge staff brought to you and they should behave in good manners. We will pass your feedback and suggestion to the... More

Al Khobar, Arabia Saudita
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 24, 2014

No compromise. It is in line with the best tradition of the hotel chain. Very good location near the expo and to the places where you would like to spend your free evenings in Shanghai. I booked at the last minute and I could not get a room with a view over the Shanghai tower and the city Skyline. Make... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We're pleased to hear that you feel great during your stay with us. As you mentioned, InterContinental Shanghai Expo is located adjacent to the Nanpu Bridge and Huangpu Bridge with impressive river view and city Skyline. Our Cafe 1188 is an all day dining restaurant, which offers worldwide... More

Houston, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2014

Great property overlooking the river. Wonderful English pub in a separate building in a courtyard setting. Near the Expo. Paulaner German brew pub/restaurant within walking distance, but not much else. I was shocked to pay 57 RMB for a cup of coffee (almost US$10) in the lobby lounge. People don't hang around the lobby lounge for that reason. They could... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We're glad to hear that you feel satisfied during your stay with us. The InterContinental Shanghai Expo, located adjacent to the Huangpu River and Nanpu Bridge, offers 384 contemporary guest rooms, suites and villas featuring impressive river view and a Mirror TV in bathroom. To speak of the... More

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Additional Information about InterContinental Shanghai Expo

Address: 1188 Xueye Road (Xueye Lu), Shanghai 200125, China
Phone Number:
Location: China > Shanghai Region > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
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Also Known As:
Intercontinental Shanghai Expo Hotel Shanghai

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