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InterContinental Shanghai Expo

4.5 of 5
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1188 Xueye Road (Xueye Lu), Shanghai 200125, China
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InterContinental Shanghai Expo
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Ranked #40 of 3,985 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 3 weeks ago
AmitabhKant002 New Delhi, India
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526 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel recently. It's close to the Expo centre (5 minutes at max, 15-20 RMB taxi fare), so for those coming in for some exhibition of conference, it's the best place to stay. While staying, ask for smoking room as they tend to give you a corner room with a view of the river on one side... More 

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New York City, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I have never reviewed the same hotel twice until now. I recently spent a week on business at the Shanghai Intercontinental Expo and had to share my experience. After a few days in Shanghai I got my usual chest cold only much worse. I was working long hours and just miserable. My discomfort did not go unnoticed. Angela in the... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We're glad to hear that you are quite satisfied with the service here and take it as your another home in Shanghai, which is our honor. Thanks again for choosing to stay with us. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Shenzhen, China
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 11, 2015

This is the newest Interconti in Shanghai, at 5 years old. Smart looking lobby, not too trendy, still very profesional. Rooms are full sized, and very well equipped. Location is hard to explain. The only thing nearby is the river shopping mall. No offices, no bars, few restaurants. Keep that in mind when you book. The shopping mall is huge... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We're glad to hear that you satisfied with the facilities. The hotel is located adjacent to the Huangpu River with impressive river views and expo scenery. However, we did want to apologize for the inappropriate attitude of the duty manager. Thanks again for choosing to stay with... More 

New Delhi, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 28, 2015

I was on a short trip for two nights to cover #CESAsia recently. Very smart hotel, and helpful too. Everyone understands English easily. Nice river view from rooms. Good international range of food available, even Indian veg stuff too. Clean, neat, welcoming and warm. Some good surroundings. Mercedes Benz arena just 15-20 minutes run away. Some local market very near.... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We're glad to hear that you enjoyed your stay with us. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Chicago, Illinois
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 26, 2015

First visit to this hotel on a short overnight stopover. Excellent staff: concierge, bellman, check in; check out and lounge. Great food, interesting area of Shanghai (had not visited before) and great for a walk/jog along the river.; can shorten transit time to Pudong airport by taking cab to/from Maglev versus taking taxi or limo airport to hotel or hotel... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you so much for your compliment to this hotel. We're really glad to hear that you enjoyed a great time here even though the trip is quite short. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Beijing, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

... that makes the difference. I left IC Expo just today after a wonderful 2 nights stay for biz trip to SHA. Decided to write this review because I've seen many other reviews on that hotel, often talking about the secluded location and the difficulty to get a cab in the morning, which I cannot fully support and is partially... More 

Was this review helpful? Yes 2
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We're quite happy to hear that you did enjoy your stay with us. InterContinental Shanghai Expo is located adjacent to Huangpu River and Nanpu Bridge, which is also connected with several tunnels, therefore, the transportation is quite convenient. Thanks to the location, 70% guest rooms features the... More 

Beijing, China
Level Contributor
144 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed May 21, 2015

Heavy rain storms forced another night upon me and many others in Shanghai. My normal hotel was full so I ended up halfway out of town at Intercontinental Shanghai Expo. Friendly staff where some need significant more English skills to be a good fit for an hotel of this class. Room service deliver food without salt and pepper and it... More 

Was this review helpful? Yes 1
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay with us regardless of some problems. We are also pleasant to hear that you liked our breakfast in the Club Lounge on 26th floor and would like to come back again. Regarding the in-room service, we would... More 

Minneapolis, Minnesota
Level Contributor
120 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 15, 2015

This hotel left little to be desired! The room was large and had sweeping views of downtown. The bathroom had a rain shower head shower, separate deep soaking tub, and wonderful towels. The minibar was small but had some treats to help you get over a jet lagged midnight craving. The draw down blackout shade was awesome! The hotel staff... More 

Was this review helpful? Yes 1
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We are glad to hear that you enjoyed your stay with us and We do appreciate your recommendation. As you mentioned, the hotel is located adjacent to the Huangpu River and Nanpu Bridge. Therefore, most rooms feature impressive river view. Thank you again for your stay with... More 

Usa, Japan
1 review
5 of 5 stars Reviewed May 4, 2015

I was very impressed by personalized service received at the hotel by the club floor Angela. She show me around nice club floor and introduce some nice places in Pudong since I was not familar, it was really helpful. I was greeted with a smile and warm welcome which made me happy and was what I needed to feel comfortable... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We are glad to hear that you enjoyed your stay with us and did have a good time in Shanghai. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Athens
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 3, 2015

(+) Excellent facilities, very clean hotel, with many cafes and restaurants inside. It has a great swimming pool and helpful staff. Great views of the river. (-) Very poor wifi, not the best location to stay in the town as it is 15 min by taxi from the bund. It is hard to find a taxi to take you back... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We are glad to hear that you are satisfied with the facilities and service. Regarding the Wi-Fi, we are working on the upgrade of the equipment. Thank you again for your staying with us. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

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