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InterContinental Shanghai Expo

4.5 of 5
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1188 Xueye Road (Xueye Lu), Shanghai 200125, China
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1 room 1 guest
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InterContinental Shanghai Expo
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534 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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    (534)
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Shanghai, China
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Visited last March, when my family was here for a dinner. Nice fancy western environment for meet of Chinese and western family, that worked life buffer of cultures. Food was good, service was ok and it was not that hard to get a table.

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We're glad to hear that you enjoyed your stay with your family at our hotel. The Cafe 1188, our all day dining restaurant is a perfect place for family dining, with a wide and eclectic mix of Asian and Western dining options which further enhances the Shanghai’s... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

It's an excellent hotel with great hospitality. I stayed there from 14th to 18th July2015. Room service was excellent. Special mention of Mr. Dancy Wang at Concierge Desk. He was very friendly and extremely helpful in locating city's places to visit and shopping. He also helped in communicating with Taxi Drivers who were Chinese knowing only. I can never forget... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear distinguished guest, Thank you very much for your review of this hotel. We're pleased to hear that you enjoyed your stay with us and did have a great time in Shanghai. It's something our staff take great prides in, so we value your feedback. We hope to welcoming you again soon. Kind Regards, JENNIFER TANG MARKETING COMMUNICATIONS MANAGER More 

Walton-On-Thames, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very convenient location and beautiful hotel but the service and staff attitude really lets this hotel down. Certainly wouldn't recommend it. Arrived at 3am due to a flight delay and was greeted with quite indifferent staff-felt like an inconvenience. Dreadful breakfast buffet, Luke warm bitter coffee in a noisy and unwelcoming large restaurant. Best staff were the porters who were... More 

Was this review helpful? Yes
Jennifer T, General Manager at InterContinental Shanghai Expo, responded to this review

Dear Nickie W, Thank you for your feedback after your stay at InterContinental Shanghai Expo in July. I'm really sorry you were disappointed by the attitude & lack of service from some of our staff. No excuses. When you arrive late at night (especially after a delay), all you want is to be made really welcome & get checked in... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

I stayed at the hotel recently. It's close to the Expo centre (5 minutes at max, 15-20 RMB taxi fare), so for those coming in for some exhibition of conference, it's the best place to stay. While staying, ask for smoking room as they tend to give you a corner room with a view of the river on one side... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We're glad to hear that you did have a great time while staying with us. Our hotel is located adjacent to the Huangpu River with 5-minute drive to the Expo Center. Thus, this is a perfect place for your business trip. It's something our staff takes pride... More 

New York City, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed June 30, 2015 via mobile

I have never reviewed the same hotel twice until now. I recently spent a week on business at the Shanghai Intercontinental Expo and had to share my experience. After a few days in Shanghai I got my usual chest cold only much worse. I was working long hours and just miserable. My discomfort did not go unnoticed. Angela in the... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We're glad to hear that you are quite satisfied with the service here and take it as your another home in Shanghai, which is our honor. Thanks again for choosing to stay with us. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Shenzhen, China
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 11, 2015

This is the newest Interconti in Shanghai, at 5 years old. Smart looking lobby, not too trendy, still very profesional. Rooms are full sized, and very well equipped. Location is hard to explain. The only thing nearby is the river shopping mall. No offices, no bars, few restaurants. Keep that in mind when you book. The shopping mall is huge... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We're glad to hear that you satisfied with the facilities. The hotel is located adjacent to the Huangpu River with impressive river views and expo scenery. However, we did want to apologize for the inappropriate attitude of the duty manager. Thanks again for choosing to stay with... More 

New Delhi, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 28, 2015

I was on a short trip for two nights to cover #CESAsia recently. Very smart hotel, and helpful too. Everyone understands English easily. Nice river view from rooms. Good international range of food available, even Indian veg stuff too. Clean, neat, welcoming and warm. Some good surroundings. Mercedes Benz arena just 15-20 minutes run away. Some local market very near.... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We're glad to hear that you enjoyed your stay with us. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Chicago, Illinois
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 26, 2015

First visit to this hotel on a short overnight stopover. Excellent staff: concierge, bellman, check in; check out and lounge. Great food, interesting area of Shanghai (had not visited before) and great for a walk/jog along the river.; can shorten transit time to Pudong airport by taking cab to/from Maglev versus taking taxi or limo airport to hotel or hotel... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you so much for your compliment to this hotel. We're really glad to hear that you enjoyed a great time here even though the trip is quite short. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Beijing, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2015

... that makes the difference. I left IC Expo just today after a wonderful 2 nights stay for biz trip to SHA. Decided to write this review because I've seen many other reviews on that hotel, often talking about the secluded location and the difficulty to get a cab in the morning, which I cannot fully support and is partially... More 

Was this review helpful? Yes 2
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We're quite happy to hear that you did enjoy your stay with us. InterContinental Shanghai Expo is located adjacent to Huangpu River and Nanpu Bridge, which is also connected with several tunnels, therefore, the transportation is quite convenient. Thanks to the location, 70% guest rooms features the... More 

Beijing, China
Level Contributor
159 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 21, 2015

Heavy rain storms forced another night upon me and many others in Shanghai. My normal hotel was full so I ended up halfway out of town at Intercontinental Shanghai Expo. Friendly staff where some need significant more English skills to be a good fit for an hotel of this class. Room service deliver food without salt and pepper and it... More 

Was this review helpful? Yes 1
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay with us regardless of some problems. We are also pleasant to hear that you liked our breakfast in the Club Lounge on 26th floor and would like to come back again. Regarding the in-room service, we would... More 

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