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All 3,841 Shanghai hotels

InterContinental Shanghai Expo

4.5 of 5 Hotel   |   1188 Xueye Road (Xueye Lu), Shanghai 200125, China (World Expo)
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Ranked #38 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Raynne12 Hong Kong, China
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395 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is gorgeous. The lobby is very well designed and it makes visitors feel relaxed once step in. However, the check-in process was a bit slow and the staff's attitude should be improved. The rooms are spacious and well-equipped, with comfortable lighting. Everything is clean and neat. I was lucky that I got the river view, which is so... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear distinguished guests , Thank you very much for your review of our hotel. We're pleased to hear that you feel satisfied with our breakfast during your stay. We will work hard to serve our distinguished guests better. As you mention, we still have room to improve and your advice is very important for us. Thank you again for staying... More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very nice-helpful staff, clean, nice grounds, decent restaurants. My husband was there for a business trip and I came along too to explore Shanghai while he was at his conference. The hotel is a half hour walk from the metro, which I did once. You can take a cab to the metro also which I dif most... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We're pleased to hear that you feel satisfied with our facilities and concierge servive during your stay with us. We will work hard to serve our guests better. Your advice of the shuttle bus is very helpful and I believe many guests would love to take a... More

Taipei, Taiwan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

When i was living in shanghai (2005-2012) i experienced many different 5 star hotels. The intercontinantal at the expo is surely one of the most beautiful hotels among them. Great rooms, very nice decoration and in room facilities, super friendly staff at the check-in counter. Been there a few times for breakfast before i left shanghai and was always great... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are sorry to hear that you feel less than pleasant during your stay in our hotel. We do apologize for the experience when you were having breakfast and our staffs should behave in good manners. We will pass your feedback and suggestion to the Food &... More

Hanau, Germany
Top Contributor
62 reviews 62 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights on the club floor with a room that has the river side view as well as the Shanghai skyline. Needless to say that the view was excellent. That is the good side of staying at Pudong. Staff was kind, friendly and very welcoming, especially at the club lounge. They remember what you desire and it just... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We're pleased to hear that you enjoyed a great time during your stay at InterContinental Shanghai Expo. Our club lounge, named Club InterContinental located on 26th and 27th floor, features impressive view of the Huangpu River and Shanghai Skyline, which is a great place to enjoy for breakfast,... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front desk was nice and warm, and they actually smiled this time. A few months ago, the lady i met in the front desk was cold and rude. Glad to see some changes. The only let down was, there are no alcohol in minibar. When i was checking out and mentioning to the front desk, they told me it should... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of this hotel. We are glad to hear that you feel more pleasant during your stay this time. We do applologize for the mistake we've made in minibar, and we'll bring this feedback to the housekeeping department. Thank you very much for your genuine recognition and opinion. We hope to see... More

Singapore
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed in the hotel for business trip for 12 nights. Overall, the hotel is has its good and bad. I have stayed in other hotels in Shanghai and this hotel pales greatly in comparison for the service and location. I will probably not stay here again. Service needs major improvement! It is impossible to get any attention of service staff... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are sorry to hear that you feel less than pleasant during your long stay in our hotel. We do apologize for the inconvenience that our Concierge staff brought to you and they should behave in good manners. We will pass your feedback and suggestion to the... More

Al Khobar, Arabia Saudita
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

No compromise. It is in line with the best tradition of the hotel chain. Very good location near the expo and to the places where you would like to spend your free evenings in Shanghai. I booked at the last minute and I could not get a room with a view over the Shanghai tower and the city Skyline. Make... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We're pleased to hear that you feel great during your stay with us. As you mentioned, InterContinental Shanghai Expo is located adjacent to the Nanpu Bridge and Huangpu Bridge with impressive river view and city Skyline. Our Cafe 1188 is an all day dining restaurant, which offers worldwide... More

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2014

Great property overlooking the river. Wonderful English pub in a separate building in a courtyard setting. Near the Expo. Paulaner German brew pub/restaurant within walking distance, but not much else. I was shocked to pay 57 RMB for a cup of coffee (almost US$10) in the lobby lounge. People don't hang around the lobby lounge for that reason. They could... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We're glad to hear that you feel satisfied during your stay with us. The InterContinental Shanghai Expo, located adjacent to the Huangpu River and Nanpu Bridge, offers 384 contemporary guest rooms, suites and villas featuring impressive river view and a Mirror TV in bathroom. To speak of the... More

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed July 13, 2014

It was my family gathering. Initially, they upgraded me to a Suite as I am a RA member. The room is a little bit small for me, cause' I have 10+ relatives to visit my room. The lounge manager , Amanda recommended me to upgrade to Diplomat Suite which have a large living room with a dinning table and a... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thanks you very much for your review of this hotel. We're pleased to hear that you feel satisfied with the facilities, service, especially the views during your stay at InterContiental Shanghai Expo. As you mentioned, the hotel is located adjacent to the Huangpu River and Nanpu Bridge with impressive river views and city's skyline views. Thank you again... More

Singapore
Top Contributor
67 reviews 67 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 28, 2014

Clearly one of the best hotels in Shanghai I've staid at. The location is very convenient if your are heading to the Shanghai exhibition halls. The views from the room are amazing, thx to the floor-to-ceiling windows. Having tasty breakfast & coffee while watching dozens of ships passing by is certainly a cool touch to a business trip. The staff... More

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Guest, Thank you very much for your review of our hotel. We're pleased to hear that your business trip sounded great during your stay with InterContinental Shanghai Expo. The hotel is located adjacent to the expo area with impressive views of Nanpu Bridge and Huangpu River. Thanks again for your stay with us. We hope to see you again... More

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Additional Information about InterContinental Shanghai Expo

Address: 1188 Xueye Road (Xueye Lu), Shanghai 200125, China
Phone Number:
Location: China > Shanghai Region > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
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Also Known As:
Intercontinental Shanghai Expo Hotel Shanghai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#18 Family Hotel in Shanghai #21 Spa Hotel in Shanghai #35 Luxury Hotel in Shanghai #39 Business Hotel in Shanghai #41 Romantic Hotel in Shanghai #308 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
The new InterContinental Shanghai Expo hotel is the only international luxury hotel in Shanghai located adjacent to the 2010 World Expo site with impressive views of the Expo site, Huangpu River and city skyline. We offer personalized efficient Chinese service. “Better City Better Life” Expo theme is reflected in this lifestyle hotel through, the gardens, health club, historical villas and food & beverage concepts. The hotel is conveniently located to leisure and business areas with easy underground and bridge access around Shanghai. ... more   less 
Number of rooms
400

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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