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InterContinental Shanghai Expo

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1188 Xueye Road (Xueye Lu), Shanghai 200125, China
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InterContinental Shanghai Expo
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574 Reviews from our TripAdvisor Community

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Helsingborg, Sweden
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this Great Hotel, October 2015, for the 3rd time ! As we visited the "Expo, the location of the Hotel is more than perfect. But, as we more look in to the leisure time the Hotel is great in ALL means. At arrival a professional warm welcome, with perfect check in help, in a beautiful entry/reception is... More 

Helpful?
Thank DetlevWeis W
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Detlev, Thank you indeed for your feedback from your most recent stay at InterContinental Shanghai Expo. I'm very happy that you enjoyed your stay & will certainly pass on your kind comments to the rest of the hotel team. We all look forward to welcoming you back on your next visit to Shanghai. With best wishes for 2016. Kind... More 

Shanghai
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Recently visited as an Ambassador and the club lounge was one of the nicest I've been to across Asia for Intercontinental. Staff was pleasant and not over attentive. The room was fairly standard for Intercontinental and nothing special, nice but no wow factor. Breakfast in the club was better than the breakfast in the buffet in lobby. Did feel the... More 

Helpful?
Thank shanghaiboston
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you so much for your review of our hotel. We're glad to hear that you did enjoyed your stay with us. Our Club Lounge boasts of the fantastic view of the Huangpu River and good service. It's something our staff takes great pride in, so we value your feedback. Looking forward to see you again soon.... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 8, 2016

The hotel is very nice and the staff are very friendly. The only issue about the hotel is its location which is far away from the city center. Taxis are not always available at the hotel and drivers do not speak English.

Helpful?
Thank Waleed I
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you so much for your review of our hotel. We're glad to hear that you are satisfied with our hotel facilities and service. Our hotel is located adjacent to the Huangpu River and Nanpu Bridge, and most of the rooms feature the fantastic river view. It's convenient to go to Pudong or Puxi via the two... More 

Santiago, Chile
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

This is a great hotel. It's and intercontinental! In a few years when the area is better developed it will be well situated. But, at this time, it is off the beaten track. If you are in town on business could be good. If you are doing the tourist thing go elsewhere - for now.

Helpful?
Thank junkfordunk
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. We look forward to welcoming you again soon. Kind Regards, Jennifer Tang Marketing Communications Manager More 

Gurgaon, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2015

I went back to Intercontinental again this November during 17-21 November, 2015. The staff are well groomed, warm and smiling. Room Service is great. The buffet during Breakfast, Lunch and dinner are excellent. You have an array of continental, Chinese, Thai and Indian besides Japanese cuisine to satisfy your taste buds. Best Value for money and you see they improve... More 

Helpful?
1 Thank Murthy C
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear distinguished guest, Thank you so much for your review of our hotel and we're glad to hear that you are pleased during your stay with us. We hope to see you again soon. Kind Regards, Jennifer Tang Marketing Communications Manager More 

Melbourne, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 20, 2015

Booked this hotel for a conference. great service and hotel. quick check in and excellent staff. Concierge service excellent. Special mention for Mr Dennis Wain. It is however quite far from centre of town. you can get across the river by ferry a short distance walk from the hotel, then take the metro to town. Taxi is also readily available... More 

Helpful?
Thank Mycubu
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. It is really great to live in the River View room. We hope to see you again soon. Kind Regards, Jennifer Tang Marketing Communications Manager More 

Carlow, Ireland
Level Contributor
244 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

First and foremost this is a very nice hotel and I was upgraded and the result was one of the nicest rooms that I have ever stayed in with great views, Bose surround sound system, lovely bathroom...very happy! This is a 5 star hotel so I am marking it in that context. A couple of issues which might sound trite... More 

Helpful?
Thank donalmca
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you so much for your review of our hotel. We're glad to hear that you enjoyed your stay with us. Our hotel is located adjacent to the Huangpu River with impressive river views. It's a pity that our English-styled bar wasn't attractive to you. We are now working on the satellite access and every day we... More 

Beijing, China
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

In line with expectations, it delivers a great staying experience. Conveniently located near the EXPO site (though you will still need a taxi). Personnel willing to accommodate your request with a smile. Nothing much around it (immediate surroundings).

Helpful?
Thank AlbyZul
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you so much for your review of our hotel. We're glad to hear that you are satisfied with your stay with us. We hope to see you again soon. Jennifer Tang Marketing Communications Manager More 

Perth, Australia
1 review
5 of 5 stars Reviewed November 11, 2015

What makes a great hotel, hotel experience? To me, hotel is made from good location, trendy facility but to top it all off, good and heartwarming service from the staff. I had the privilege to experience firsthand what heartwarming service really is about. This wonderful experience begins upon arrival. A warm and friendly welcome was presented by the hotel front... More 

Helpful?
Thank William L
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We're glad to hear that you are quite satisfied with the service here. We want to deliver our sincere appreciation to you for your great support to us.Thank you again for your review and we value your feedback. We look forward to welcoming you again soon. Kind... More 

Shanghai, China
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 4, 2015

The location of the hotel is awkward. It is about three kilos away from the expo subway station. The room is well decorated but the lighting control switch of the room is poor and inconvenient. You have to try several times to find out which switch to control which light. And some of the switch are broken. I took dinner... More 

Helpful?
Thank Walktoofast
Jennifer T, General Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you for your comments. I'm sorry that you didn't seem to enjoy your recent stay at InterContinental Shanghai Expo. The hotel is has a strong occupancy year-round but this doesn't always mean that each of the restaurants is busy. The opposite is true as well - the restaurants can be very busy when the hotel is... More 

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