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All 3,560 Shanghai hotels

InterContinental Shanghai Expo

4.5 of 5 Hotel   |   InterContinental Shanghai Expo 5 1188 Xueye Road (Xueye Lu), Shanghai 200125, China (World Expo)
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InterContinental Shanghai Expo
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Ranked #38 of 3,560 hotels in Shanghai
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
DK_Riis Birkerod, Denmark
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363 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Disappointments – No one care I have arranged for arriving car transfer with the hotel. From the meet and greet at arrival, to the drive to hotel no conversation take place. They all don’t talk = don’t care! Something I don’t expect is… when there is a car arranged, the driver will communicate with hotel that guest is reaching to... More

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Birkerod, Denmark
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel in connection with a convention at the Expo. The hotel is quite new and I had a big modern room with an excellent bathroom. Two sinks, a bathtub and a shower and toilet both seperated from the bathroom with own doors. The room had a huge window and a lovely view of the river with... More

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Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Mr.DK_Riis , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us . Our hotel is located on the bund of Pudong side not very difficult to access the city center. 40 minutes to Hong Qiao airport and 50 minutes to Pudong airport. To... More

Gurgaon, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at Intercontinental Shanghai Expo for 3 nights and had a very comfortable stay. The staff are very warm and receptive. The room service is very fast and precise. The choices at Breakfast are vast and excellent. Internet is fast and easy to connect. The room offered me an excellent view of the river and the view is magnificient

Review collected in partnership with this hotel

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Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Murthy, Thank you so much for your review of our hotel. We are very pleased to hear you enjoyed your stay with us and that you feel you received great service. It is something our staff takes great pride in , so we value your feekback. Next time you return to our restaurant, be sure to check our new... More

Antwerp, Belgium
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed for 2 nights in the Intercontinental Shanghai Expo for business purposes and had a very enjoyable stay. The staff is very friendly and helpfull. I got a room upgrade and received a magnificent room with view over Shanghai. The facilities like restaurants, fitness and sauna are just perfect!

Review collected in partnership with this hotel

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Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Mr.Vincent D, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service.It is something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our staffs. Next time... More

Hong Kong, China
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I broke a glass when I brushed my teeth and I cut my finger. With the bleeding finger, I went to the front desk for help. What I needed was only a bandage. Despite I appeared with my bleeding finger and asking for a bandage, I was put aside to wait for almost 5 mins, then I was led to... More

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Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Mr.William K, Thank you very much for taking the time to write about your comments. We are sorry to see you did not enjoy your overall experience with us . We will certainly dig more about the issue you mentioned , this is unacceptable. Again, we aregret that this impacted your experience at our hotel and hope to offer... More

Fairfield, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2014

I am currently on day 5 of an 11 day business trip in Shanghai and the Intercontinental Shanghai Expo does not disappoint. The service is impeccable, the hotel itself is modern and beautiful and the amenities are on par. The gym is fully equipped with many new exercise machines, a large steam room/sauna, pool and a neighboring spa. The food... More

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Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Joanna, Thank you very much for your comment . We are delighted that you chose InterContinental Shanghai Expo for you stay . Thanks for complimenting on our rooms , gym and food and beverage . We hope you could also go for a drink at our British Bar next time you visit. Looking forward to see you soon .... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

Stayed on business for 4 days - lovely room with great views over the bridge. The food was really nice both the a la carte and the buffet. The swimming pool is really good and was empty despite the hotel being very busy. The hotel is a bit outside the centre but only a 15 taxi ride away and taxis... More

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Yoyo W, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Thank you for your comment . We are delighted that you chose our hotel and liked it. Thank you for comment for our cafe and swimming pool. We hope you could also choose our hotel next time and try the Italian restaurant --Basilico and Chinese restaurant --Shenghuitang as well. Hope to see you soon .Wish you all the best ! More

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 24, 2014 via mobile

For a business trip I had stayed for 4 nights last week and found the facilities in the hotel to be excellent. The only thing that they should improve is their in-room dining department as they deliver to the room some other dish than what you have ordered. This happened with me twice during the stay. As it usually takes... More

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Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear sjt1000, Thank you for staying at InterContinental Shanghai Expo! We are glad to hear the excellent experience you have during your current stay and also apologize for the inconvenience caused for the in-room dining order. We will enhance the internal training for the new staff and hope you will be back in the near future! More

Ho Chi Minh City, Vietnam
Top Contributor
57 reviews 57 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2014

I want to share my great food experience at this buffet, good choice and excellent quality of foods with many variety and different kind of food from Japanese, chinesee to amazing Italian Pasta, good dessert, yummy ice cream. Good job!! Service could be better!

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Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear CaraMia820, Thank you for taking time to share your great experience with us! We are so delighted to read you are so satisfied with our food quality and variety in Café 1188. We will continue to keep the food standard and enhance the internal training to make service perfect. Look forward to seeing you again in the future! More

Ho Chi Minh
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2014

Not in the happening part of the city but being in a low traffic area and with several underground lines around it, is easy and fast reach anywhere. The hotel is very nice and well kept, the restaurants are just what you expect from a luxury hotel and reasonably priced, spacious rooms with stunning view, staff kind and always smiling... More

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Rachel L, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Totomassi, Thank you for staying at InterContinental Shanghai Expo during the Chinese New Year. We do appreciate for your such a great comments regarding our facilities, restaurants, views and service. Thanks again for your recommendation and hope you will be back in the future! More

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Additional Information about InterContinental Shanghai Expo

Also Known As:
Intercontinental Shanghai Expo Hotel
Intercontinental Shanghai Expo Hotel Shanghai
Address: InterContinental Shanghai Expo 5 1188 Xueye Road (Xueye Lu), Shanghai 200125, China
Phone Number:
Location: China > Shanghai > World Expo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Shanghai
#38 Luxury Hotel in Shanghai
#39 Business Hotel in Shanghai
#325 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Shanghai Expo 4.5*
Official Description (provided by the hotel):
The new InterContinental Shanghai Expo hotel is the only international luxury hotel in Shanghai located adjacent to the 2010 World Expo site with impressive views of the Expo site, Huangpu River and city skyline. We offer personalized efficient Chinese service. “Better City Better Life” Expo theme is reflected in this lifestyle hotel through, the gardens, health club, historical villas and food & beverage concepts. The hotel is conveniently located to leisure and business areas with easy underground and bridge access around Shanghai. ... more   less 
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