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InterContinental Shanghai Expo

4.5 of 5
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1188 Xueye Road (Xueye Lu), Shanghai 200125, China
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InterContinental Shanghai Expo
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Ranked #38 of 3,975 Hotels in Shanghai
A recent review
5 of 5 stars reviewed 3 days ago
RAMB72 Beijing, China
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519 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

... that makes the difference. I left IC Expo just today after a wonderful 2 nights stay for biz trip to SHA. Decided to write this review because I've seen many other reviews on that hotel, often talking about the secluded location and the difficulty to get a cab in the morning, which I cannot fully support and is partially... More 

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Beijing, China
Top Contributor
139 reviews 139 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Heavy rain storms forced another night upon me and many others in Shanghai. My normal hotel was full so I ended up halfway out of town at Intercontinental Shanghai Expo. Friendly staff where some need significant more English skills to be a good fit for an hotel of this class. Room service deliver food without salt and pepper and it... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Top Contributor
117 reviews 117 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel left little to be desired! The room was large and had sweeping views of downtown. The bathroom had a rain shower head shower, separate deep soaking tub, and wonderful towels. The minibar was small but had some treats to help you get over a jet lagged midnight craving. The draw down blackout shade was awesome! The hotel staff... More 

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Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We are glad to hear that you enjoyed your stay with us and We do appreciate your recommendation. As you mentioned, the hotel is located adjacent to the Huangpu River and Nanpu Bridge. Therefore, most rooms feature impressive river view. Thank you again for your stay with... More 

Usa, Japan
1 review
5 of 5 stars Reviewed 2 weeks ago

I was very impressed by personalized service received at the hotel by the club floor Angela. She show me around nice club floor and introduce some nice places in Pudong since I was not familar, it was really helpful. I was greeted with a smile and warm welcome which made me happy and was what I needed to feel comfortable... More 

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Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We are glad to hear that you enjoyed your stay with us and did have a good time in Shanghai. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Athens
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

(+) Excellent facilities, very clean hotel, with many cafes and restaurants inside. It has a great swimming pool and helpful staff. Great views of the river. (-) Very poor wifi, not the best location to stay in the town as it is 15 min by taxi from the bund. It is hard to find a taxi to take you back... More 

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Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of this hotel. We are glad to hear that you are satisfied with the facilities and service. Regarding the Wi-Fi, we are working on the upgrade of the equipment. Thank you again for your staying with us. We look forward to welcoming you again soon. Sincerely, Marketing Communications Manager More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The biggest drawback during our stay was the hotel's location. It was further away from the nearest subway station than we had expected. Hiring a cab to get to and from the hotel is preferred unless you enjoy walking in the quiet business districts with few interesting sights. However getting a cab is not easy when there are few available... More 

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Jennifer T, Guest Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We feel really sorry to hear that you didn't enjoyed your stay with us. InterContinental Shanghai Expo is located adjacent to the Huangpu River and Nanpu Bridge with impressive views at night. Regarding the service and the pillows that you mentioned to us, we will inform the... More 

Bangalore, Karnataka, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 15, 2015

Nice hotel with normal expenditure --- 5 star experience in 3 * amount. Convenient place to explore shanghai. Pleasant stay.. For indians - you can try Indian Masala food. Nice italian restaurant. Great assistance.

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay with us. Hope to see you again soon. Sincerely, Marketing Communications Manager More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

Everything is good. I book the common and luckily been promotion to the suit room. The loung is excellent.I have the dinner there and it is the best loung in ShangHai I think. The reception people are very nice and professional.

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear Distinguished Guest, Thank you very much for your review of our hotel. We are glad to hear that you enjoyed your stay with us. As you mentioned, the hotel boasts our Club Lounge on the 26th and 27th floor, from which you can overlook the impressive view of the Huangpu River and Nanpu Bridge. Thank you again for choosing... More 

1 review
5 of 5 stars Reviewed April 14, 2015 via mobile

Shanghai expo IC has a reasonable price with a quite good river view. Elite membership is recognized and room upgrade is pre-arranged. Louie offered a excellent service at the lounge for guests and I really recommend to stay here if the location won't be a problem.

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear distinguished guest, Thank you very much for your review of our hotel. We are glad to hear that you are quite satisfied with your stay at InterContinental Shanghai Expo, which boasts impressive view of the Huangpu River and city skyline. Thank you again for choosing us and highly recommendation for our hotel. Hope to see you again soon! Sincerely,... More 

Buderim, Australia
2 reviews
5 of 5 stars Reviewed April 12, 2015

This is the second time we have stayed and had a business event at this hotel. Very comfortable all round and staff of great assistance. Of particular note were friendly check in and out, and the concierge who went out of his way to change very successfully some airline flights, not easy to do quickly in China. Marty in the... More 

Was this review helpful? Yes
Jennifer T, Public Relations Manager at InterContinental Shanghai Expo, responded to this review

Dear distinguished guest, Thank you very much for your review of our hotel and we are pleased to hear that you enjoyed your stay with us. As a Best MICE Hotel, awarded by City Traveler magazine, we provide high-tech meeting facilities and of course good service. We are also glad to hear that you are fond of our British bar... More 

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