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All 3,950 Shanghai hotels

The Peninsula Shanghai

5.0 of 5 Hotel   |   No.32 Zhongshan East First Road, Shanghai 200002, China (The Bund)
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The Peninsula Shanghai
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Ranked #6 of 3,950 Hotels in Shanghai
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5 of 5 stars reviewed yesterday
Merkey London, United Kingdom
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757 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Top Contributor
67 reviews 67 reviews
65 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Peninsula for four nights and had the pleasure of a truly luxurious stay - and I do not just mean the amenities but the service we encountered as a group traveling for work. I had very efficient pick up at the airport with the Peninsula's car had wifi so I could let family know immediately that... More 

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Sydney, Australia
Top Contributor
123 reviews 123 reviews
122 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

No question about it, Peninsula Shanghai has the world's best indoor hotel pool - it is just stunning - beautiful tiles, white marble surround and gorgeous patterns coming in from the skylight. We also loved Salon de Ning - we've enjoyed these bars at several of the Peninsula hotels around the world, and Shanghai's incarnation didn't disappoint. For more, check... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear neilsonparc, Many thanks for your wonderful review of The Peninsula Shanghai. I very much appreciate your enthusiastic comments about our pool- I must concur it really is quite stunning. The Peninsula Hotels’ Salon de Ning concept is something that has gained popularity in all of the destinations in which it is featured and I am pleased to know you... More 

Kuala Lumpur, Malaysia
Top Contributor
103 reviews 103 reviews
79 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

The location on The Bund makes it an excellent location for Shanghai. The view from the Deluxe River View room is unforgettable and matches that of Baur Au Lac's view of the lake. The layout of the room, its fittings and its quality are luxurious and cannot be faulted. If only other hotels could adopt such a room layout and... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear siglo, Many thanks for your overall positive review of The Peninsula Shanghai. I am delighted that you found many of our Food and Beverage venues to be so special, Salon de Ning is a particularly unique venue! Our spacious rooms and the ingenious layout is indeed something which we are particularly proud of. I concur with you that consistency... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was so unhappy with the Hilton Shanghai that I left after enduring two nights. I inspected the Ritz Carlton and The Peninsula and liked the latter much better. Mostly, because of The Peninsula Shanghai's location and view. Nothing beats the view of the Shanghai sky line, the river, the Bund and especially Shanghai's most recognized landmark, The Oriental Pearl... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear gvurslf, Thank you for your thorough review of your stay at The Peninsula Shanghai. I very much appreciate your positive comments about the wonderful physical aspects of the hotel such as the location and view. However, I am most concerned as to the feedback and specific examples of the service deficiencies you experienced. As you rightly point out in... More 

Seoul, South Korea
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Shanghai Peninsula was another nice one of the peninsula properties. All facilities were excellent. I liked all of things at this one. Deluxe river room was enough spacious and had the beautiful views of the Huangpu River and the skyline of Pudong. It seems like an amazing picture. I highly recommend this nice modern property all visiting Shanghai.

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear jungh00nm, Thank you for you kind review of your experience with us. Indeed, our rooms are some of the largest in Shanghai and afford some spectacular views of Pudong, Huangpu River and The Bund. I look forward to your return visit soon. Best regards, Gareth Roberts Hotel Manager The Peninsula Shanghai garethroberts@peninsula.com More 

Amsterdam, The Netherlands
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

being a big fan of the Peninsula in Bangkok, and having to be in Shanghai for business, I chose the Peninsula Shanghai. Very luxury hotel very stylish. Excellent rooms, tasteful decorated. Superb bed with crisp linens. Excellent location. They don't have a great bar, though. And the WiFi was so slow you could not really use it, but when I... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear hansamsterdam24, Thank you for your review of The Peninsula Shanghai. I am happy to know how much you enjoyed the time with us and appreciate the style of the hotel. I apologize for the interruption to our internet and this has now been corrected. Kindly note that we have four bars in the hotel and I would be delighted... More 

istanbul
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I tried many hotels in Shanghai especially at Pudong side but I think this Hotel beats all of them in terms of service, restaurants and location. You should definitely stay in a room overlooking to the Bund. You should try the Yi Long Court restaurant (best cantonese restaurant ı have eaten), and also go upstairs to the bar to have... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear raul151, Thank you for your glowing review of The Peninsula Shanghai. I am honored that you consider us the “Best in Shanghai”- this is quite an honor. Indeed, Yi Long Court receives great acclaim as the top Cantonese restaurant in Shanghai and I am delighted that you concur! Please do come and visit us again soon. Best regards, Gareth... More 

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Possibly the best hotel I have stayed in. Nothing, and I mean nothing, bad to write about. It has it all: Location - check Service - check Design - check Luxury - check Balance of formality and relaxedness - check.. the only thing missing really in comparison to similar hotels of this standard is the view - it lacks what... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear Justin K, Thank you for your wonderful comments about The Peninsula Shanghai, it is truly gratifying to know that you consider us to be one of the best hotels you have stayed in. Your “checklist” summarising the hotel very effectively! I look forward to welcoming you back again soon, please do let me know when you shall be returning... More 

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

An amazing hotel, where luxury accommodation really takes form. You can find so many luxury hotels in China that do not give what you could expect for this kind of standard. Peninsula Shanghai totally is the best place to stay in Shanghai. Location is great, view is amazing, service outstanding.

Was this review helpful? Yes 1
Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear Thierry H, Thank you for your resounding feedback! We understand that guests have high expectations from “Five Star” hotels and we strive to consistently exceed these. I look forward to personally welcoming you on your next visit. Best wishes, Gareth Roberts Hotel Manager The Peninsula Shanghai garethroberts@peninsula.com More 

Los Angeles, California
Contributor
14 reviews 14 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 16, 2014

I'm glad we picked this hotel over the other ones recommended to us. It's extremely new and they have thought of everything in its construction... Down to the nail dryer in the dressing room. Good was especially good, we ordered room service the first night and it was as high a quality as one would expect from dinning in the... More 

Was this review helpful? Yes 1
Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear Fibondgirl, Thank you for your review. I am very pleased to read your lovely comments. Indeed, Sir Elly’s Terrace has spectacular views of The Bund, river and Pudong- I am glad that you enjoyed! Please visits us again soon. Kind regards, Gareth Roberts Hotel Manager The Peninsula Shanghai garethroberts@peninsula.com More 

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Additional Information about The Peninsula Shanghai

Address: No.32 Zhongshan East First Road, Shanghai 200002, China
Location: China > Shanghai Region > Shanghai > The Bund
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Shanghai 5*
Number of rooms: 235
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Also Known As:
The Peninsula Shanghai Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#6 Romantic Hotel in Shanghai
#6 Luxury Hotel in Shanghai
#11 Business Hotel in Shanghai
#319 Best Value Hotel in Shanghai

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