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The Peninsula Shanghai

Travelers' Choice award winner
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No.32 Zhongshan East First Road, Shanghai 200002, China
The Peninsula Shanghai
Best prices for: 1 room 1 guest
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Ranked #6 of 3,970 Hotels in Shanghai
A recent review
5 of 5 stars reviewed 2 days ago
David A Carmel by the sea
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778 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Carmel by the sea
Top Contributor
74 reviews 74 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One of the best high tea we have had traveling around the world. All the food offerings where tasty and extraordinary. Great building and a wonderful setting, the string quartet where great. Wandering around the building is enjoyable the stores and historic information a nice touch. The high tea service was top rate, the position of the hotel do close... More 

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New Delhi, India
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you want to be transported to the Gatsby era this is the place to go. Utter glamour, style and elegance. I felt thoroughly pampered during my stay here. The location is perfect, on The Bund. A calm and peaceful oasis in the wonderful city of Shanghai.

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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

Premier location with only 5 minutes walking distance to Bund area. Lots of people in the evening but still good enough to enjoy the night view of Shanghai and take a walk after meal. Service from the door staff to housekeeping maid was simply the best! Staff is very professional and have smiley face all the time. Had afternoon tea... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear D2heaven, Thank you for your lovely review. I appreciate your kind words about the staff. We are most fortunate to have a team who are passionate about the service they provide and this is exemplified through their infectious smiles! I am pleased to know that your wife enjoys the Oscar de le Renta amenities which we recently added as... More 

Milan, Italy
Top Contributor
95 reviews 95 reviews
29 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Location is very charming, just few steps from The Bund, and from Shanghai famous skyline. Hotel hardware is excellent, from lobby to rooms everything is designed for high class customers. Rooms are so spacious, and with all latest technologies you may imagine to want (special mention to the greate wardrobe and the secret laundry box for overnight service, really amazing).... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear MFGT, Thank you for your glowing review of The Peninsula Shanghai. You have so wonderfully illustrated the many facets of the hotel and I truly appreciate your kind words. We are most fortunate to have the perfect blend of service, location and stunning design and I am pleased to know how much you enjoyed the experience. I look forward... More 

Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is one of the most beautiful properties I've stayed at. The staff was super helpful and friendly. I really enjoyed that the lobby had a large open seating where drinks and food are served. They have a large shopping arcade with a lot of really great shopping. This hotel is very centrally located and offers amazing views of the... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear MordyM13, Thank you for your wonderful review of The Peninsula Shanghai. I am very humbled by your title containing the word “perfection”- something that our team are dedicated to attaining and it is so gratifying when we receive such lovely feedback. I look forward to welcoming you back to Shanghai soon. Kind regards, Gareth Roberts Hotel Manager The Peninsula... More 

San Diego, California
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We checked out The Peninsula and it's bar on our whirlwind trip through China. Loved our drinks, the light bites that came with them, and the amazing view! The rooms are fabulous and the service is top-notch. Definitely a go-to place!

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear MBcitySanDiego, Thank you for your review. I am glad that we were able to be a part of your brief trip to China. Sir Elly’s Bar and Sir Elly’s Terrace certainly offer the most stunning view in the city. I hope you are able to return again soon to enjoy more of The Peninsula Shanghai. Kind regards, Gareth Roberts... More 

Shanghai, China
Contributor
19 reviews 19 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 21, 2015

Our family stayed her over the Chinese New Year holidays. We were surprised by the spacious suite we were provided. The view of the Bund was exceptional! The stay was remarkable in paying attention to our every need. We used the gym, pool and the spa. Again, the stay at each of the locations were outstanding in carrying for us.... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear Sueshanghai, Thank you for your glowing review of your New Year stay with us. I am delighted that you highlighted that the team were able to pay close attention to your individual needs- we pride ourselves in offering a highly personalised experience for our guests. I wish you all the best for a Happy and Prosperous Year of the... More 

Guadalajara, Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2015

This hotel classifies into the best hotels in the world. The hotel has 5 years in Shanghai so it is completely new. The bedrooms are incredible! Everything is automatized and you have everything you need in the room (EVERYTHING! Even nail dryer). The manager, Mr. Garets is very attentive and the personnel always there to help you out. The food... More 

Was this review helpful? Yes 2
Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear zepedacarla, Thank you for your kind comments. It was a pleasure to have you with us for your special occasion and I am very pleased to know how much you enjoyed your experience. Please do come and visit us again soon. Congratulations again. Best wishes, Gareth Roberts Hotel Manager The Peninsula Shanghai garethroberts@peninsula.com More 

Gardnerville, Nevada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 10, 2015

We had the pleasure of staying at The Peninsula Hotel Shanghai in February of 2015 on business. The hotel staff was first class, accommodations were as well first class. Dining was served with perfection, hotel amenities, bar and location were suburb. I would not hesitate to recommend the hotel to you. The view across the river at night is truly... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear Lori6600, Thank you for your thorough and enthusiastic review of your stay with us. I truly appreciate your kind comments about the staff- we have a wonderful, dedicated team who delight in providing an exceptional experience to each of our guests. I look forward to the pleasure of welcoming you back again soon. Kind regards, Gareth Roberts Hotel Manager... More 

Aberdeen, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 10, 2015

If you would like to experience the real 5* style in Shanghai, The Peninsula shall be one of your option. It was impressed me big time when the breakfast was served using the real silver cutlery set with the waiters stand-by ready for any enquiry! I love the pool too! It's located in The Bund which is very handy if... More 

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Peninsula_SH, Gareth Roberts, Hotel Manager of The Peninsula Shanghai at The Peninsula Shanghai, responded to this review

Dear xylasweet, “The Real Five Star Style”: this is quite a title and one which we are humbled by. I am very happy to read how much you enjoyed your experience with us. We believe that the small details such as silver cutlery really do make a difference and I am glad to know your concur. I look forward to... More 

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