We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,933 Shanghai hotels

Regal Jinfeng Hotel

4.0 of 5 Hotel   |   No.318 Jingang Road, Pudong District, Shanghai 201206, China (Jinqiao)
Hotel amenities
Regal Jinfeng Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Regal Jinfeng Hotel to your Saves list
Ranked #2,447 of 3,933 Hotels in Shanghai
A recent review
Write a Review

76 reviews from our community

Traveler rating
    13
    37
    16
    6
    4
See reviews for
2
2
5
36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (16)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (10)
All months
Shanghai
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed 1 night at the hotel. Service was as expected (nice, friendly staff). Then a chance encounter with the guest relations manager (from Brazil) upon check out made our morning. Comes to show how far a kind smile and a friendly conversation can go for hotel guests. Will definitely consider staying there again the next time I'm in the area.

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Simeon 652, Thank you very much for staying with us and leaving the valuable comments. We are glad to know that you liked our hotel and service. We will continue to make effort in serving you with our warmest hospitality, and sincerely look forward to welcoming you again soon! More 

1 review
4 of 5 stars Reviewed November 1, 2014

English to improve of all service persons specially house keeping and frant office. Restaurent we never use as no vegeterian food is available. The review should not be compusery for 200 words. If we donot have feed back .

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear S.V.Govindraj, Thank you for your assessment points. We’re awfully sorry to learn that our staff's english speaking was not satisfied, we took up your observations and will reemphasize the importance of english service especially at FO&HSKP. Thank you for your staying with us again. We really hope to show you our usual standard when you return soon. Welcome back! More 

Taipei, Taiwan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 30, 2014

Hotel is located in the industrial area about 40 min taxi ride from Hongqiao airport (not during a peak hour). The location is so remote that the taxi driver wondered why I chose to stay here. This was a company trip and I stayed for a whole week. The slow Wi-Fi, jammed elevators and easily heard over next room are... More 

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear BearJ 168, Thank you for staying with us and leaving the valuable comments. We are sorry to hear such inconvenience had brought to you. We have already pass your comment to concern department. We will consider your feedback seriously. Do please let us know if we can do any improvement to make your next stay better. We look forward... More 

Hangzhou, China
1 review
5 of 5 stars Reviewed October 30, 2014

It is a nice hotel, and have a nice stay. I almost come here every month, and was familiar with the facilities. The receptionist was friendly, and they can recognize me when I come. The room on club floor is pretty good, and the service in club lounge is prefect.

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Zhang k, Thank you very much for staying with us and leaving valuable comments. We are gald to know that you liked our hotel and service. We will continue to make efforts in serving you with our warmest hospitality and sincerely look forward to welcoming you again soon! More 

Lundo, Italy
1 review
4 of 5 stars Reviewed October 28, 2014

This is the my first time stayed in this hotel. Was satisfaction, the front desk is warm and friendly, the room is quite nice and comfortable,Its near the airport.we would keep in stayed this hotel next time.

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Zhang J, Thank you very much for staying with us and leaving valuable comments. We are gald to know that you liked our hotel and service. We will continue to make efforts in serving you with our warmest hospitality and sincerely look forward to welcoming you again soon! More 

Suzhou, China
1 review
4 of 5 stars Reviewed October 21, 2014

This is the second time stayed in this hotel. Everythings seems to be improved. And the biggest surprise is the new service manager Juliana from Argentina or Brazil( i dont remember :( ). She is a very friendly girl. I hope she can help the staff improve their oral english. ohho almost all the staff couldnt speak english except some... More 

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear James W, Thank you for staying with us and leaving the valuable comments. We are pleased to know that you liked our hotel and customer services. We will continue to make effort in serving you with our warmest hospitality, and sincerely look forward to welcoming you again soon! More 

China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

Stayed in Regal Jinfeng Hotel in mid September because of corporate business. good service in this hotel,the room is quite nice with a comfortable bed.but the wi-fi is not reasonably good during peak hour.

Was this review helpful? Yes 1
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Roger r, Thank you for staying with us and leaving the valuable comments. We are pleased to know that you liked our hotel and customer services, meanwhile, we're improving and upgrade Wifi Connection with verdor. Hopefully you can see our improvements when come back. We will continue to make effort in serving you with our warmest hospitality, and sincerely... More 

Hoi An
Contributor
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed October 15, 2014

Stayed there twice now and would not recommend it! The customer service is so unfriendly and do not even look at you when you talk to them, not to think of being friendly or smiling. WiFi was so slow, it hardly managed to build up any homepage, I have to work from the room in the evenings, but this wasn't... More 

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Hoi An, Thank you for your assessment points. We’re awfully sorry to learn that our staff's attitude was not satisfied, we took up your observations and will reemphasize the critical importance of customer service, we will do our utmost effort to improve the service in the future especially regarding the customer experience and submit to the relative department to... More 

Malaysia
2 reviews
2 of 5 stars Reviewed September 21, 2014

Stayed here twice for business trips, both times were not really satisfied with the customer service especially the front desk. During the first trip, the front desk insists that the price is much more than what our corporate price is. So I made the call to the secretary and finally agreed for my company corporate price. Throughout the whole conversation... More 

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Valued Guest, Thank you for your assessment points. We are truly sorry you weren't satisfy with our customer service during your stay. Hotel management team has paid highly attention to your helpful comments. We will conduct more training regarding customer service in future and maintain a high standard of Regal. We hope you could see our improvement next time.... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 16, 2014

I have stayed here a few times for business trip as it's arranged through the company. The same experience prevailed: the customer service was shockingly bad! You name it: no eye contact - check. No smile - check. Passed you around instead of helping you to get proper help - check. Miscommunication over hotel charge & insisted that the guest... More 

Was this review helpful? Yes
Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Valued Guest, Thank you for your assessment points. We’re awfully sorry to learn that our staff's attitude was not satisfied, we took up your observations and will reemphasize the critical importance of hotel courtesy and language, we will do our utmost effort to improve the service in the future especially regarding the customer experience and submit to the relative... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Regal Jinfeng Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regal Jinfeng Hotel

Address: No.318 Jingang Road, Pudong District, Shanghai 201206, China
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Regal Jinfeng Hotel 4*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, HotelTravel.com, DerbySoft Ltd Shanghai HQ, Ctrip TA, Agoda, Orbitz, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Regal Jinfeng Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#132 Spa Hotel in Shanghai
#266 Luxury Hotel in Shanghai

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay