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All 3,844 Shanghai hotels

Regal Jinfeng Hotel

4.0 of 5 Hotel   |   No.318 Jingang Road, Pudong District, Shanghai 201206, China (Jinqiao)
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Regal Jinfeng Hotel
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Ranked #624 of 3,844 Hotels in Shanghai
A recent review
3 of 5 stars Reviewed July 1, 2014
gauravmehta19 Mumbai (Bombay), India
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64 reviews from our community

Traveler rating
    9
    32
    16
    4
    3
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1
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5
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 16, 2014

I have stayed here a few times for business trip as it's arranged through the company. The same experience prevailed: the customer service was shockingly bad! You name it: no eye contact - check. No smile - check. Passed you around instead of helping you to get proper help - check. Miscommunication over hotel charge & insisted that the guest... More

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Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Valued Guest, Thank you for your assessment points. We’re awfully sorry to learn that our staff's attitude was not satisfied, we took up your observations and will reemphasize the critical importance of hotel courtesy and language, we will do our utmost effort to improve the service in the future especially regarding the customer experience and submit to the relative... More

Wellington, New Zealand
1 review
1 of 5 stars Reviewed July 13, 2014

Staff Not speaking English is one thing, but being rude is another. You go to the reception to ask a simple question and they won't even look at you while they answer the question. When you check in they won't welcome you with a smile, they will only say "passport" abruptly and then "credit card" and they look like they'd... More

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Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Valued Guest, Thank you for your assessment points. We are truly sorry you weren't satisfy with our staff's courtesy, attitude and English speaking during your stay. Hotel management team has paid highly attention to your helpful comments. We will conduct more training regarding customer service in future and maintain a high standard of Regal. We hope you could see... More

Mumbai (Bombay), India
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 1, 2014

I stayed there for 3 nights and hotel was fine. The rooms were very small but nicely decor. Its location is far from Exhibition Fair Ground and it has no place nearby to walk around or shop. There is no latch in bathrooms. They have kept frosted glass as the partition of the bed side but no curtains along with... More

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Gurgaon, India
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 30, 2014

I stayed in Regal Jinfeng for a full week in the month of February 2014. There is nothing much to say but let me just list down some key points: a. Regal Jinfeng is a business hotel in Pudong and do not think people on a vacation will like this hotel for its location, far from where the real action... More

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Nagano, Japan
2 reviews
1 of 5 stars Reviewed March 30, 2014

The wifi and direct cabling net surfing, both were too slow. The net speed that tested by application was 2.0M as down side. Such condition is never be suit for business use. Why do I need to take 5minute to send a small size Email? Why does it take 5minute to show yahoo news? Why company server never answer? All... More

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Maggie92780, Public Relations Manager at Regal Jinfeng Hotel, responded to this review

Dear Valued Guest, Thank you very much for staying at Regal Jinfeng Hotel. We are sorry for your experience in our hotel. Regarding the internet speed, we’re glad to announce that we have upgrade the net speed to totally 140M and each room has rise up to 4.0m to meet up business guest requirements, meanwhile, please do not hesitate contact... More

Salamanca, Spain
Top Contributor
68 reviews 68 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 19, 2014

We got a free upgrade to executive suite. The room was large with two complete separate spaces - working and resting. Too few elevators make going down for breakfast or outside a long adventure. Breakfast quality is ok but service was very poor. In general good value for price.

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Ottawa, Canada
Top Contributor
173 reviews 173 reviews
44 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 8, 2013

I feel this hotel should be higher in TripAdvisor's ratings. This hotel does alright for what is a fairly plain and boring neighborhood. This hotel ended up being close to company offices which made me pick it over the Marriott. The hotel itself and rooms are very nice. Everything is clean and modern, no complaints there. The internet is decent,... More

Was this review helpful? Yes 1
Alabang
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013

This review is several months late but I decided to still write it after staying at another hotel in the Regal chain, Regal Hongkong Hotel. The Jingfeng hotel has a full breakfast buffet, comparable to other international hotels, in terms of the kinds of food available (cooking quality is not the best though). The concierge was very helpful and friendly.... More

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Detroit, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2013

I traveled for work, the hotel was very clean and the rooms were very spacious and westernized, it did not feel like I was 7000 miles away from home. There were several dining choices in the hotel. Breakfast was a buffett with many items that were American for the travlers. There was a nice meeting area off the lobby to... More

Was this review helpful? Yes 2
Hong Kong, China
Top Contributor
141 reviews 141 reviews
135 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed September 23, 2013

Stayed in Regal Jinfeng Hotel in mid September because of corporate business. No expectation is a good expectation. There are pros and cons for this business hotel. Pros: 1. Free Wi-Fi 2. Have a decent fitness room for workout 3. Good varieties of breakfast 4. There are some restaurants close-by (within 5-min walking distance), including KFC, Starbucks, John Papa, Japanese... More

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Additional Information about Regal Jinfeng Hotel

Address: No.318 Jingang Road, Pudong District, Shanghai 201206, China
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Regal Jinfeng Hotel 4*
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