The hotel is clean and the rooms are nicely maintained. For me there is ended. The staff are not friendly and not welcoming. This includes the staff at the front desk, restaurant and revolving restaurant. They are not helpful and this can be very frustrating. The air conditioner in our room did not work. Each room has their own thermostat... More

It was our first in Shanghai and Chaina. Mi kid prefer the hotel with pool, so we chose this one. But (!) the poll is under reconstruction, but no comm about this on site and in travel agency. Too cold in restorant and room. The stuff isn't friendly and speakable English. No prob in other side

Hotel is nice and clean. Buffet breakfast was good. Room was comfortable, quiet and comfortable bed. Pool was under construction/repairs. Don't get room by elevators if you don't want cigarette smoke entering your room from elevator area. No wifi in room, only in lobby, but there was a wire line in room. The staff was not friendly at reception and... More

Our family was booked on a China Spree tour so our hotel destination was selected for us. I was pleasantly surprised with the spacious and modern rooms we were assigned, actually a mini-suite by most standards. There was plenty of space - foyer/dressing area, living area with L-shaped sofa and wet bar, king bed and a large Western bathroom with... More

this is a nice hotel and nice staff. really I like very much. top revolve restaurant excellent and beautiful view. A good swimming pool ,but not open for maintaining . The staffs are friendly and helpful though English not good enough.A hotel in the centre of the city . very easy to go out .

We were at the Ocean Hotel as part of a tour group that encompassed sight seeing in Beijing and Shanghai. This hotel was great. The rooms were HUGE. As others have mentioned previously, the rooms consisted of a foyer, sitting, and bed area. The bathrooms were also quite large. The rooms were well appointed and internet was free if you... More

Pros: It's rennovated a few years ago and well maintained. Room (deluxe on 16th floor) is very spacious and elegantly divided into three sections: foyer, living area and bedroom. The bathroom is again spacious but seems to be wasteful. Breakfast is more westernized and offers a number of food items. Waiters and waitress are attentative and quick to clean up... More

The room was enormous, and well appointed. It was also clean. The common areas are nice, but unfortunately, they were the only place where one could use the wifi. Apparently, the rooms have free internet, but I did not have my laptop with me, only wifi devices. The breakfast was decent (please cook your bacon... pink bacon is not appealing),... More

Stayed here on a small chinese Contiki trip. The hotel is very impressive with commons areas featuring very high ceilings and nice fittings and finish. The standard rooms are really junior suits and the bathrooms have the wow factor. The staff were competent however not overly friendly. Breakfast was loverly. This hotel is best suited to; 1st business people who... More