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Four Points by Sheraton Shanghai Pudong

No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
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Four Points by Sheraton Shanghai Pudong
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421 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I checked into this hotel on my last business trip to Shanghai as it is the preferred choice by our company. Great welcome at check in and very helpful staff. Upon entering the room i noticed an unusual smell but didnt think any more of it as i had a meeting to attend with a Vendor in the lobby. After... More 

Helpful?
Thank Aussiebagman
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

London, United Kingdom
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 3, 2016

I didn't feel like welcomed. I said hi to the front desk guy and got no responses. He kept working on his computer and let me wait, then, with no greetings in response. Then later when I called Uber car to pick me up, the staff in lounge wasn't quite helpful as to help me let the driver know exactly... More 

Helpful?
1 Thank Summer S
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are always... More 

Macau
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

We just check out from the hotel today. Spent 3 nights here with friends. We arrived late evening and met a friendly and helpful receptionist. Mr. Clark who assisted us for check in. Efficient and politely take care by Clark which created is a very good first touch of impression of this hotel. We stayed in the Twin Bed room,... More 

Helpful?
Thank Nis08mo
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to great staff as... More 

Birmingham, United Kingdom
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

Large, classy comfortable hotel with no faults as far as I am concerned. Spacious bedrooms with ample office/ work area, ideal if you need work space. Plenty of choice on the menus catering for both Oriental and Western tastes. Value for money.

Helpful?
Thank Graham S
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Melbourne, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2015

Checked in late evening. Receptionist asked for deposit. I obliged by handing over my VISA card. After she inserted it in to the machine she immediately said the card was unacceptable and i should contact my bank. I was surprised as I had used the car for over 5 years all over the word and in China in 2014. I... More 

Helpful?
Thank Ian M
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel service. The management team has been alerted... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 29, 2015

Business hotel spacious room with a huge bed and clean. However the breakfast was passe except for the noodle station and the omelete station. The wifi was quite spotty and often had problems with connection. But VPN available which makes it great.

Helpful?
Thank Yawmin J
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Farnham UK
Level Contributor
237 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed November 19, 2015

Our stay was booked for us otherwise would not have chosen this hotel. Good location for metro station but otherwise little to recommend it. Rather beige and brown with aircon being unpredictable. We were there for a conference and room facilities were poor- flip charts and paper falling over. When we did ask for anything the staff were very responsive... More 

Helpful?
Thank TravelerFarnhamUK
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are always... More 

Bridgend, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 11, 2015

Last stop on our China tour. Fantastic hotel, close to shops and restaurants. Rooms are large, bright and have extensive views over the area. Eatery gave us a great breakfast and then traditional. Lunch and dinner. Close to airport and just wonderful

Helpful?
Thank jennie397
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

west mids
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 2, 2015

Useful location, in shopping area and close to subway. Great breakfast. Large rooms, bed very comfy and all the facilities you'd expect. Liked the lights on the outside of the building. Nice lounge area.

Helpful?
Thank bheth
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Mumbai, India
Level Contributor
165 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed October 29, 2015

I stayed in this hotel for 4 days during my trip to Shanghai to attend an exhibition.This is good hotel in mid range for stay in Shanghai. The hotel is well located .. Close by (10 min. by taxi) to Bund area and about 20 min. By taxi to exhibition centre. From the upper floors facing the river the view... More 

Helpful?
Thank guru52
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, room... More 

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