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All 3,841 Shanghai hotels

Four Points by Sheraton Shanghai Pudong

4.0 of 5 Hotel   |   No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China (World Expo)
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Ranked #179 of 3,841 hotels in Shanghai
A recent review
4 of 5 stars reviewed 4 weeks ago
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352 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2times i stay here. Business and family. Price really cheap compare with facility and big room i got. Really nice. Everything good. But location in pudong. Means not near to downtown. Must across bridge to puxi..yyyuan and the famous xiao long pao 😀 Recommended hotel in shanghai if price important to you

Was this review helpful? Yes 1
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

rooms are pretty tired-could do with a good clean and paint job. otherwise its ok. Its quite good for shopping but in the evening if you don't want chinese food it is a bit of a problem there is a sports bar but in all the times I have been there it is in semi darkness and no one seems... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel condition. The management team has been... More

Milton Keynes, United Kingdom
Top Contributor
136 reviews 136 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 27, 2014

We were here on SPG awards points for a little luxury on our back packing trip and were treated fantastically well. I had pre arranged with the Sheraton team to have a parcel delivered and they (SPG and the FP Pudong) were superb in dealing with this. The room itself was a little tired, starting to get ready for an... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn your feedback rated us. It was great to read your comments referring to hotel service and our comfort bed... More

Boston, Massachusetts
Top Contributor
62 reviews 62 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 25, 2014

I notice that this hotel just got a string of bad reviews, which I don't really understand. I stayed there for two nights this week and was perfectly happy. Ok, so check-in wasn't super fast or anything, but I thought the two guys were friendly. I got upgraded to a nice suite and I didn't notice anything wrong with the... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Richland, Washington
Top Contributor
72 reviews 72 reviews
56 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed July 20, 2014

Stayed there twice, 3 nights and one night using points. Would definitely not stay here paying the money. The hotel is some 15 years overdue for the entire renovation. The carpets are filthy with all sorts of stains - yellow, brown, green... The decor is very cheap and outdated - it looks like Ikea stuff from 1980s. The bathroom has... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel facility and service. The management team... More

Kingston-upon-Hull, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 15, 2014

This place has got worse over the years, this will be the last time I use this hotel. It starts with a long time waiting at check in and ends with a miserable breakfast in a room with no windows. In between was an absolute farce tryuing to entertain high level customers for dinner. The restaurant on the top floor... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with our restaurant and service . The management... More

Devon
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 1, 2014

We were only here for one night but happy that it wasn't longer. The rooms were tatty; worn carpets and headboard. The western breakfast in the buffet was very disappointing; pre-cooked rubber like eggs, no honey or marmalade and dreadful (bitter) coffee. Our experience at the Sheraton in Ningbo couldn't have been better (see post) so it was quite a... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel condition and breakfast. The management team... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 15, 2014

You can hear the voices of people talking in the corridor and noises from next door neighbor. The sound insulation greatly decreased the comfort of my stay. The choices in breakfast were quite limited. The only green leaf salad they offered was lettuce. I could not even get an apple from the fruits' tray. Talking bout breakfast in a four-star... More

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Elaine B, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed May 10, 2014

I stayed here on two separate occasions last November and could not be pleased more. It's probably one of the best Four Points I have stayed at. The rooms are clean and the subway access right outside is incredibly convenient. As a Platinum member, I had breakfast included which had decent selection, nothing amazing but more than sufficient. For those... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, we may have failed in meeting your expectations in the area of... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2014

Stayed here for one night on points, in order to make an early morning flight back to the USA after a week's stay in Hangzhou. Decent location. Very close to a metro station, near the financial district, and not too far from the Bund. Service is outstanding, willing and fast: * I bought a bottle of cold TsingTao at the... More

Was this review helpful? Yes
Elaine B, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to hotel location,... More

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Additional Information about Four Points by Sheraton Shanghai Pudong

Address: No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shanghai Pudong 4*
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Also Known As:
Four Points By Sheraton Shanghai Hotel Shanghai
4 Points By Sheraton Shanghai
Four Points Shanghai
Shanghai Four Points

102 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#62 Spa Hotel in Shanghai #144 Luxury Hotel in Shanghai #269 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
In central Pudong,comfort hotel with shopping mall and metro station nearbyConvenient locationIn central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena.Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge.Metro station is 1-min away.Dining and LeisureBesides 3 restaurants and bar/lounge on site,guests could share facilities and sign bills in Sheraton next door like 24-hour fitness center, restaurants,fully-service spa and indoor swimming pool.Comfort GuestroomAll rooms offer uncomplicated comfort and the latest Four Points Comfort Bed™, 32-inch LCD TV, High Speed Internet and a functional bathroom. Overlooking the fabulous views of HuangPu River and Shanghai City. ... more   less 
Number of rooms
326

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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