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Four Points by Sheraton Shanghai Pudong

No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
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1 room 1 guest
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Four Points by Sheraton Shanghai Pudong
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403 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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  • All months
    (403)
  • Mar-May only
    (93)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (77)
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Level Contributor
229 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's located at the pudong area. I was attending an event there and the meeting rooms facilities are good. Breakfast is good with varieties. Room is nicely decorated and acceptable size. They have a spa in the hotel and the massage is good. The lobby lounge is quiet and nice. It far away from the busy city of pu xi... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Hod Hasharon, Israel
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

I visit Shangri often for business and stay in Sheraton close to four points. However I take my dinners in Panash - the restaurant in four points. The lady Helen is very nice and knows my orders by hurt. The Italian style food is ok. The minestrone soup, the tomatoes and mozzarella cheese and arugula leaves. The salmon fillet is... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, restaurant... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This is probably the worst hotel in Shanghai. Read well before you regret. The staff are not helpful at all. They took 30mins to check me in. The wifi in the room is slower then what we had in 1995. They run a sports bar which no one visits. Loud music which disturbs people in room. I ordered nachos with... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with staff service. The management team has been alerted... More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel serves its purpose: have a nice and clean place to sleep; however, it is far away from the hustle and bustle of Shanghai and the tourist destinations. That being said, that wasn't a big issue given that there was a metro station right next door so you could manage transportation easily. The rooms were ok and clean. The... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Singapore
Level Contributor
76 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lobby and general facade is in relative good shape, rooms are also pretty worn but all generally clean and well-kept. A minor uplifting program would prove to be advantageous. An advantage of this property is there is a train station just in front as well as a lounge for suite and platinum SPG members, but please do not have overly... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Amstelveen, The Netherlands
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 23, 2015

I stayed total of 4 nights in this hotel, it's location is in Pudong about 40 kms from the airport but only a few metro stops from East Nanjing St. Compared to the rest of Shanghai it is not the busiest neighbourhood. Next time definitely I will stay here again! Regretfully the breakfast rate is over the top Rmb 170... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

la ca
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2015

This modern hotel sits in an upscale shopping area, closed to vehicular traffic. There is a Burger King and high priced stores. Best of all, there is a super market that sells everything...tow stories of the hotel, and 3 stories of small and medium local cuisine restaurants. We ditched the tour group for the last night for a local noodle... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. We will not rest on our laurels and continue to work on... More 

Hsinchu, Taiwan
1 review
5 of 5 stars Reviewed June 2, 2015

Been to this hotel several times and even I get the free night by redeeming the point, the room is always nice and the HSKP ladies are friendly, front desk and concierge are always very helpful, would love to try the breakfast if have the chance. Overall it always has been a great experience

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to our great staff... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 16, 2015

I stayed at the Four Points Hotel for four nights. It is a very pleasant hotel with a fantastic view of the city. Service is good and the rooms are all well decorated and have the right home feeling. The restaurants could be better and that is why I do not rate the hotel even higher. However, the morning buffet... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Waterloo, Canada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 22, 2015

Clean room (but had a drain smell they couldn't control). Had to sleep with open window. Staff offered to move but wanted to be near others travelling with us and so put up with challenge. Nice view of Huangpu river. Very near to Metro station makes it easy to get around. Good breakfast with numerous food stations. Sports bar decor... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice location, room... More 

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