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Four Points by Sheraton Shanghai Pudong

4.0 of 5
No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
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Four Points by Sheraton Shanghai Pudong
Best prices for: 1 room 1 guest
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Ranked #196 of 3,972 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 1 week ago
4sisi Iran
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382 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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  • Spanish first
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    (86)
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Iran
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We are a family of four and love it.The hotels is closed to the metro.good breakfast with different foods station and juices but no squeeze juices.good room with no balcony nice bathroom and comfortable bed.Not free vifi in the room .

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Cebu City
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's trendy, clean and it's near to metro station if you move around. The room we got is on the 17th floor facing the river. We got a space and view. Nice toilet and batch. Staff are not that friendly but okey.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Ireland
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a great hotel. The most outstanding feature is the breakfast. There are 6 different stations, baked items, waffles and smoothies. Salad veg and all types of juices. Egg section that also had some sushi, the noodle section, the wok fried section and another section that had some other fried stuff. The only negative was the bill, there was... More 

Was this review helpful? Yes 3
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2015

Used for business and it was more than fine. Older yes, but clean. Easy access to the metro (just outside the back door) and good breakfast buffet. Concierge was most helpful when I had some free time and wanted to sight see. Front desk staff and maids were professional and pleasant to deal with. Non-smoking rooms were really non-smoking, and... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Melaka, Malaysia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed February 2, 2015 via mobile

I choose this hotel because I am starwood gold member. However the toilet got weird smell coming out from the DRain and the room is too hot till I need to open window.... just location is B not bad . Paying for Rmb 1099 per night ,can't sleep well really feel not worthy..... the hotel is veryold....strongly not recommend this... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are always... More 

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 27, 2015

It's a hotel with the majority of guests traveling for business. It's a good choice if you only need to stay in Pudong for business. Taxi drivers seem to know this hotel by its old name "Yoyo Hotel". Comfortable bed and pillows. Excellent room service (free dessert because they said they made me wait for too long but it wasn't... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Miami, United States
Top Contributor
135 reviews 135 reviews
85 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed January 5, 2015

environment very pleasant, rooms nice, non-smoking, very good breakfast, room service and restaurant good, internet acess wifi for starwood preferred guests free, close to metro station, concierge and front desk staff very professional.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 29, 2014

Good quality rooms and exceptional breakfast for china in general. We´ve stayed a few days in Shanghai and had been upgraded to the executive suites where you can watch over the enlighted city during the evening.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Bangalore, Karnataka, India
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 14, 2014

Its an average hotel. I dont have any major complaints. AC Control was a bit bad. Food was good. Could include Wifi access. Adjacent to Tanqiao Metro Station hence good for local travel. Not many Indian food options around. However there is a maill beside this hotel wherein good food is available

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More 

Mount Laurel
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 13, 2014

Good location for our trip. Room was fine. Very warm temperature in december. Open windows helped but lots of street noise. Front desk was ok with English. Taxis are very hard to get. Bell boy waved his arms once or twice but not really helpful. Subway is next door. Study it first. We got everywhere on it. Just plan 10... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to hotel location,... More 

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