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All 3,950 Shanghai hotels

Four Points by Sheraton Shanghai Pudong

4.0 of 5 Hotel   |   No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China (World Expo)
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Four Points by Sheraton Shanghai Pudong
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Ranked #201 of 3,950 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 3 weeks ago
Bonita B Miami, United States
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373 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, United States
Top Contributor
136 reviews 136 reviews
86 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

environment very pleasant, rooms nice, non-smoking, very good breakfast, room service and restaurant good, internet acess wifi for starwood preferred guests free, close to metro station, concierge and front desk staff very professional.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good quality rooms and exceptional breakfast for china in general. We´ve stayed a few days in Shanghai and had been upgraded to the executive suites where you can watch over the enlighted city during the evening.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Bangalore, Karnataka, India
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 14, 2014

Its an average hotel. I dont have any major complaints. AC Control was a bit bad. Food was good. Could include Wifi access. Adjacent to Tanqiao Metro Station hence good for local travel. Not many Indian food options around. However there is a maill beside this hotel wherein good food is available

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More 

Mount Laurel
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 13, 2014

Good location for our trip. Room was fine. Very warm temperature in december. Open windows helped but lots of street noise. Front desk was ok with English. Taxis are very hard to get. Bell boy waved his arms once or twice but not really helpful. Subway is next door. Study it first. We got everywhere on it. Just plan 10... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to hotel location,... More 

Pretoria, South Africa
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 1, 2014

What a lovely stay - the rooms are nice and spacious. We realized after checking in the previous guest must’ve been sick in the bathroom (smelly). We called housekeeping and although it was quite something to try and explain what the issue was, but we can happily report that they came immediately to sort out the problem – when we... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More 

Senior Contributor
35 reviews 35 reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed November 12, 2014

I booked a suite. The light was not working. It was not possible to switch off. Finally after several complaints someone come into my room at 1 AM to remove the lamps. The shower was not working. Only bath was possible. Fur an hotel if such category and with this room rate is absolutely unacceptable!!!

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More 

Coventry, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 11, 2014

I stayed at this hotel for business and was very pleased with the quality of the room, nice size, with a sofa as well as a large comfortable bed. Room service food was very good. Staff friendly and helpful Only negative was that room carpets could have done with a clean

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice restaurant... More 

Rotterdam, The Netherlands
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

The service is really excellent. The rooms are clean and very spacious. I had an appartment with all the facilities what you can imagine. Double bedrooms, double badrooms, a complete furnished kitchen. Living room enormous. Very silent area in this appartment building. Restaurant, the choice is more than great. Allmost everything is available. Very good. Staff is very friendly and... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities,... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

Well located, comfortable and convenient hotel. Nice restaurant and bar overlooking the Shanghai and Yangtze River. Service creates problems not familiar with the English, so sometimes it's difficult to find agreement. Opposite the hotel there is an interesting street bar, which is worth visiting at night.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 26, 2014

During my stay of 4 nights my credit card was fraudulently charged with $12000 USD. When contacting the hotel all they would say their staff are honest. But when you only stay in one place for 4 nights and use cash everywhere but that hotel its clear that someone at the hotel front desk is involved with credit card fraud.... More 

Was this review helpful? Yes 1
MagdyAnis, Managing Director at Four Points by Sheraton Shanghai Pudong, responded to this review

Dear Mr. Frappell, Firstly thank you very much for choosing your stay with Four Points by Sheraton Shanghai, Pudong. On behalf of entire hotel management and associates, we would like to extend our sincere apologies to you for all the inconvenience caused during your recent stay. As a bank card holder, I fully understood your disappointment and anger of card... More 

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Additional Information about Four Points by Sheraton Shanghai Pudong

Address: No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shanghai Pudong 4*
Number of rooms: 326
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Also Known As:
4 Points By Sheraton Shanghai
Four Points By Sheraton Shanghai Hotel Shanghai
Four Points Shanghai
Shanghai Four Points
Hotel Style:
#68 Spa Hotel in Shanghai
#153 Luxury Hotel in Shanghai
#259 Best Value Hotel in Shanghai

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