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All 3,928 Shanghai hotels

Four Points by Sheraton Shanghai Pudong

4.0 of 5 Hotel   |   No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China (World Expo)
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Four Points by Sheraton Shanghai Pudong
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Ranked #196 of 3,928 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 3 weeks ago
Paweł B
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362 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Well located, comfortable and convenient hotel. Nice restaurant and bar overlooking the Shanghai and Yangtze River. Service creates problems not familiar with the English, so sometimes it's difficult to find agreement. Opposite the hotel there is an interesting street bar, which is worth visiting at night.

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

During my stay of 4 nights my credit card was fraudulently charged with $12000 USD. When contacting the hotel all they would say their staff are honest. But when you only stay in one place for 4 nights and use cash everywhere but that hotel its clear that someone at the hotel front desk is involved with credit card fraud.... More

Was this review helpful? Yes 1
MagdyAnis, Managing Director at Four Points by Sheraton Shanghai Pudong, responded to this review

Dear Mr. Frappell, Firstly thank you very much for choosing your stay with Four Points by Sheraton Shanghai, Pudong. On behalf of entire hotel management and associates, we would like to extend our sincere apologies to you for all the inconvenience caused during your recent stay. As a bank card holder, I fully understood your disappointment and anger of card... More

Gainesville, Florida
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Pros: convenient location. right next to the Tangqiao station of Metro line 4. Rooms are clean and service is decent. Cons: carpets in 2 rooms I stayed at are worn out and need to be replaced. Computers at the business center need to be replaced by newer ones with up-to-date operating system that can show regular webpages such as those... More

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and very pleased to learn from the feedback that you rated us. It was great to read your comments referring to hotel location, rooms and great service as this is what we aspire to.... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2014

I redeemed one free night using my starpoints, used only 3000 pts. I consider this great value. The hotel is located in Pudong. The metro is a couple of mins walk away, which leads you to many other parts of this mega city. In the US, four points hotels are built like 3-star hotels, but in China, they are 4-5... More

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Seaford, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 9, 2014

Good clean hotel, a little away from any of the main attractions, and CBD but priced to match. There is a metro station right in front of the hotel which allows for good links to the city center. Hotel rooms are well equipped and clean, although there is no free WiFi in the rooms, there is in the lobby. Not... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Senior Contributor
35 reviews 35 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 4, 2014

2times i stay here. Business and family. Price really cheap compare with facility and big room i got. Really nice. Everything good. But location in pudong. Means not near to downtown. Must across bridge to puxi..yyyuan and the famous xiao long pao 😀 Recommended hotel in shanghai if price important to you

Was this review helpful? Yes 1
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 30, 2014

rooms are pretty tired-could do with a good clean and paint job. otherwise its ok. Its quite good for shopping but in the evening if you don't want chinese food it is a bit of a problem there is a sports bar but in all the times I have been there it is in semi darkness and no one seems... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel condition. The management team has been... More

Layer de la Haye, United Kingdom
Top Contributor
172 reviews 172 reviews
47 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed July 27, 2014

We were here on SPG awards points for a little luxury on our back packing trip and were treated fantastically well. I had pre arranged with the Sheraton team to have a parcel delivered and they (SPG and the FP Pudong) were superb in dealing with this. The room itself was a little tired, starting to get ready for an... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn your feedback rated us. It was great to read your comments referring to hotel service and our comfort bed... More

Boston, Massachusetts
Top Contributor
70 reviews 70 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 25, 2014

I notice that this hotel just got a string of bad reviews, which I don't really understand. I stayed there for two nights this week and was perfectly happy. Ok, so check-in wasn't super fast or anything, but I thought the two guys were friendly. I got upgraded to a nice suite and I didn't notice anything wrong with the... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Richland, Washington
Top Contributor
75 reviews 75 reviews
59 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed July 20, 2014

Stayed there twice, 3 nights and one night using points. Would definitely not stay here paying the money. The hotel is some 15 years overdue for the entire renovation. The carpets are filthy with all sorts of stains - yellow, brown, green... The decor is very cheap and outdated - it looks like Ikea stuff from 1980s. The bathroom has... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel facility and service. The management team... More

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Additional Information about Four Points by Sheraton Shanghai Pudong

Address: No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shanghai Pudong 4*
Number of rooms: 326
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Also Known As:
Four Points By Sheraton Shanghai Hotel Shanghai
4 Points By Sheraton Shanghai
Four Points Shanghai
Shanghai Four Points

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