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Four Points by Sheraton Shanghai Pudong

No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
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Four Points by Sheraton Shanghai Pudong
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Ranked #170 of 3,985 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 1 week ago
CharlotteRoz2014 Amstelveen, The Netherlands
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396 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Amstelveen, The Netherlands
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed total of 4 nights in this hotel, it's location is in Pudong about 40 kms from the airport but only a few metro stops from East Nanjing St. Compared to the rest of Shanghai it is not the busiest neighbourhood. Next time definitely I will stay here again! Regretfully the breakfast rate is over the top Rmb 170... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

la ca
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2015

This modern hotel sits in an upscale shopping area, closed to vehicular traffic. There is a Burger King and high priced stores. Best of all, there is a super market that sells everything...tow stories of the hotel, and 3 stories of small and medium local cuisine restaurants. We ditched the tour group for the last night for a local noodle... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. We will not rest on our laurels and continue to work on... More 

Hsinchu, Taiwan
1 review
5 of 5 stars Reviewed June 2, 2015

Been to this hotel several times and even I get the free night by redeeming the point, the room is always nice and the HSKP ladies are friendly, front desk and concierge are always very helpful, would love to try the breakfast if have the chance. Overall it always has been a great experience

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to our great staff... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 16, 2015

I stayed at the Four Points Hotel for four nights. It is a very pleasant hotel with a fantastic view of the city. Service is good and the rooms are all well decorated and have the right home feeling. The restaurants could be better and that is why I do not rate the hotel even higher. However, the morning buffet... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Waterloo, Canada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 22, 2015

Clean room (but had a drain smell they couldn't control). Had to sleep with open window. Staff offered to move but wanted to be near others travelling with us and so put up with challenge. Nice view of Huangpu river. Very near to Metro station makes it easy to get around. Good breakfast with numerous food stations. Sports bar decor... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice location, room... More 

Iran
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 10, 2015

We are a family of four and love it.The hotels is closed to the metro.good breakfast with different foods station and juices but no squeeze juices.good room with no balcony nice bathroom and comfortable bed.Not free vifi in the room .

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Cebu City
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 21, 2015

It's trendy, clean and it's near to metro station if you move around. The room we got is on the 17th floor facing the river. We got a space and view. Nice toilet and batch. Staff are not that friendly but okey.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Ireland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

This was a great hotel. The most outstanding feature is the breakfast. There are 6 different stations, baked items, waffles and smoothies. Salad veg and all types of juices. Egg section that also had some sushi, the noodle section, the wok fried section and another section that had some other fried stuff. The only negative was the bill, there was... More 

Was this review helpful? Yes 3
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Atlanta, Georgia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 5, 2015

Used for business and it was more than fine. Older yes, but clean. Easy access to the metro (just outside the back door) and good breakfast buffet. Concierge was most helpful when I had some free time and wanted to sight see. Front desk staff and maids were professional and pleasant to deal with. Non-smoking rooms were really non-smoking, and... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Melaka, Malaysia
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed February 2, 2015 via mobile

I choose this hotel because I am starwood gold member. However the toilet got weird smell coming out from the DRain and the room is too hot till I need to open window.... just location is B not bad . Paying for Rmb 1099 per night ,can't sleep well really feel not worthy..... the hotel is veryold....strongly not recommend this... More 

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

Thank you very much for choosing your stay in Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are always... More 

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