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All 3,738 Shanghai hotels

Four Points by Sheraton Shanghai Pudong

4.0 of 5 Hotel   |   No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China (World Expo)
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Four Points by Sheraton Shanghai Pudong
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77%
Ranked #166 of 3,738 hotels in Shanghai
A recent review
3 of 5 stars reviewed 3 weeks ago
Empireboy Devon
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347 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Richland, Washington
Top Contributor
68 reviews 68 reviews
52 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed there twice, 3 nights and one night using points. Would definitely not stay here paying the money. The hotel is some 15 years overdue for the entire renovation. The carpets are filthy with all sorts of stains - yellow, brown, green... The decor is very cheap and outdated - it looks like Ikea stuff from 1980s. The bathroom has... More

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Kingston-upon-Hull, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This place has got worse over the years, this will be the last time I use this hotel. It starts with a long time waiting at check in and ends with a miserable breakfast in a room with no windows. In between was an absolute farce tryuing to entertain high level customers for dinner. The restaurant on the top floor... More

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with our restaurant and service . The management... More

Devon
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were only here for one night but happy that it wasn't longer. The rooms were tatty; worn carpets and headboard. The western breakfast in the buffet was very disappointing; pre-cooked rubber like eggs, no honey or marmalade and dreadful (bitter) coffee. Our experience at the Sheraton in Ningbo couldn't have been better (see post) so it was quite a... More

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel condition and breakfast. The management team... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 15, 2014

You can hear the voices of people talking in the corridor and noises from next door neighbor. The sound insulation greatly decreased the comfort of my stay. The choices in breakfast were quite limited. The only green leaf salad they offered was lettuce. I could not even get an apple from the fruits' tray. Talking bout breakfast in a four-star... More

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Elaine B, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed May 10, 2014

I stayed here on two separate occasions last November and could not be pleased more. It's probably one of the best Four Points I have stayed at. The rooms are clean and the subway access right outside is incredibly convenient. As a Platinum member, I had breakfast included which had decent selection, nothing amazing but more than sufficient. For those... More

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, we may have failed in meeting your expectations in the area of... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2014

Stayed here for one night on points, in order to make an early morning flight back to the USA after a week's stay in Hangzhou. Decent location. Very close to a metro station, near the financial district, and not too far from the Bund. Service is outstanding, willing and fast: * I bought a bottle of cold TsingTao at the... More

Was this review helpful? Yes
Elaine B, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to hotel location,... More

Phoenix, Arizona
Contributor
15 reviews 15 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 3, 2014

Pro: convenient ground transportation, subway station next door; The surround area was residential, there was a KFC and a McDonald's cross the streets, but to cross the street you have to use the pedestrian bridge. the hotel was a little dated compared to many other newly established four points in China, but the hotel room was clean and comfortable, bath... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to hotel facilities... More

Singapore, Singapore
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 18, 2014

Stayed here for 4 nights but it was the longest 4 days of my life to date. The front desk was a little overwhelmed as we had 5 people arriving at the same time and they only had 2 staff at front desk...one with limited conversational English. The room did not bring any comfort. The vinyl on the headboard was... More

Was this review helpful? Yes
Elaine B, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with service. The management team has been alerted... More

Singapore, Singapore
Top Contributor
68 reviews 68 reviews
37 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed April 4, 2014

I used points to book this hotel and got a GREAT rate for my $/points value. Something around $0.05 USD / point. Now that is great. Next question is was the room actually worth the rate listed of $150USD a night? (Taxes inc). IMHO it wasn't. SPG recognition here is excellent and I was upgrade to the suite right next... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel facility and service. The management team... More

Switzerland
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 27, 2014

Nice service great rooms. Good value for monney. Only drawback a bit out of the center to enjoy shanghai. I would move the hotel if it would be possible. All is clean and nice. Not hesitation if you life taxi life and friendly nice hotel

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

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Additional Information about Four Points by Sheraton Shanghai Pudong

Address: No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
Location: China > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shanghai Pudong 4*
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Also Known As:
Four Points By Sheraton Shanghai Hotel Shanghai
4 Points By Sheraton Shanghai
Four Points Shanghai
Shanghai Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#60 Spa Hotel in Shanghai #140 Luxury Hotel in Shanghai #283 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
In central Pudong,comfort hotel with shopping mall and metro station nearbyConvenient locationIn central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena.Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge.Metro station is 1-min away.Dining and LeisureBesides 3 restaurants and bar/lounge on site,guests could share facilities and sign bills in Sheraton next door like 24-hour fitness center, restaurants,fully-service spa and indoor swimming pool.Comfort GuestroomAll rooms offer uncomplicated comfort and the latest Four Points Comfort Bed™, 32-inch LCD TV, High Speed Internet and a functional bathroom. Overlooking the fabulous views of HuangPu River and Shanghai City. ... more   less 
Number of rooms
326

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