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All 3,560 Shanghai hotels

Four Points by Sheraton Shanghai Pudong

4.0 of 5 Hotel   |   No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China (World Expo)
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Four Points by Sheraton Shanghai Pudong
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Ranked #163 of 3,560 hotels in Shanghai
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 6 days ago
tiburon17 Singapore, Singapore
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335 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Singapore, Singapore
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for 4 nights but it was the longest 4 days of my life to date. The front desk was a little overwhelmed as we had 5 people arriving at the same time and they only had 2 staff at front desk...one with limited conversational English. The room did not bring any comfort. The vinyl on the headboard was... More

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Singapore, Singapore
Top Contributor
68 reviews 68 reviews
37 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I used points to book this hotel and got a GREAT rate for my $/points value. Something around $0.05 USD / point. Now that is great. Next question is was the room actually worth the rate listed of $150USD a night? (Taxes inc). IMHO it wasn't. SPG recognition here is excellent and I was upgrade to the suite right next... More

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel facility and service. The management team... More

Switzerland
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice service great rooms. Good value for monney. Only drawback a bit out of the center to enjoy shanghai. I would move the hotel if it would be possible. All is clean and nice. Not hesitation if you life taxi life and friendly nice hotel

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Chennai (Madras), India
Top Contributor
52 reviews 52 reviews
52 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Four points is a good hotel in the Pudong area. The rooms are large and comfortable. The staff is friendly and helpful. The only point which was a problem as a vegetarian was that the food was smelling a bit of fish. But the restaurant staff were more than helpful to help change it etc. All in all a comfortable... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to room condition... More

Ahmedabad, India
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2014

Good View from the hotel of the River. Services are hygienic and free internet & Wifi. A stay was completely rest. Taxi, Local train all the public transport are nearby. Shopping hub is near by. The hotel has good rooms and you can relax. Courteous staff and comfortable services.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities,... More

London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2014

My husband and I stayed here in August 2013 for a one night stopover between the UK and Australia. From the start we were happy with our choice- it is very convenient to get to from the airport as it is right next to a metro station (the Shanghai metro is brilliant, very new and clean!) and you can take... More

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NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 14, 2014

As mentioned by other reviewers this is a functional hotel, with newish clean rooms, a comfy bed, an acceptable breakfast and working internet, more or less what you expect from the Four Points brand of Sheraton. If you want the best, stay at in a business suite room at the Sheraton next door, that is outstanding (see my previous review).... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Milwaukee
Contributor
16 reviews 16 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 19, 2013

What a joke of a hotel! Like the Title suggests, stay elsewhere. Value: the value admittedly is there, its less expensive than other hotels in the area but you get what you pay for. (based on the online rates) I did give high marks for Value but again at what trade off? At every opportunity this hotel and its staff... More

Was this review helpful? Yes 1
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel staff service. Please rest assured that... More

CA
Top Contributor
58 reviews 58 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 26, 2013

I stayed here for 2 nights on business. Room was of a good size and clean. Breakfast buffet had plenty of options both western and eastern. Wifi speeds were ok but a cat5 cable was provided and speeds were excellent. The hotel is right off the metro #4 line and is very convenient to goto any part of the city.... More

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

faridabad
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2013

It is all that is expected of Sheraton. Nothing fancy here but all clean and comfortable. One night stay, but after a couple of meetings during the day it was good to be back. Would recommend it if you have tk stay around this area in Shanghai.

Was this review helpful? Yes
NancyC974, Manager at Four Points by Sheraton Shanghai Pudong, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. We will not rest on our laurels and continue to work... More

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Additional Information about Four Points by Sheraton Shanghai Pudong

Also Known As:
4 Points By Sheraton Shanghai
Four Points By Sheraton Shanghai Hotel Shanghai
Four Points By Sheraton Shanghai Hotel
Four Points Shanghai
Shanghai Four Points
Address: No.2111 Pudong South Road,Pudong New Area, Shanghai 200127, China
Location: China > Shanghai > World Expo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#132 Luxury Hotel in Shanghai
#135 Business Hotel in Shanghai
#289 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Shanghai Pudong 4*
Official Description (provided by the hotel):
In central Pudong,comfort hotel with shopping mall and metro station nearbyConvenient locationIn central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena.Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge.Metro station is 1-min away.Dining and LeisureBesides 3 restaurants and bar/lounge on site,guests could share facilities and sign bills in Sheraton next door like 24-hour fitness center, restaurants,fully-service spa and indoor swimming pool.Comfort GuestroomAll rooms offer uncomplicated comfort and the latest Four Points Comfort Bed™, 32-inch LCD TV, High Speed Internet and a functional bathroom. Overlooking the fabulous views of HuangPu River and Shanghai City. ... more   less 
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