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All 3,924 Shanghai hotels

Courtyard by Marriott Shanghai Xujiahui

4.0 of 5 Hotel   |   No.100 Hongqiao Road, Xuhui District, Shanghai 200030, China (Xujiahui)
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Courtyard by Marriott Shanghai Xujiahui
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Ranked #64 of 3,924 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
nirnear Seattle, Washington
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260 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shanghai, China
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I was pressed for time so decided on a quick Sunday buffet lunch at the hotel's "Momo Cafe". Big mistake! Shanghai has some really delicious brunches ... unfortunately, not at this hotel! From the start, even finding it was quite a trial. In the lobby area, staff couldn't even understand what "buffet" meant. This language barrier continued when I eventually... More

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Fairy L, Public Relations Manager at Courtyard by Marriott Shanghai Xujiahui, responded to this review

Dear Customer, Thank you for taking the time to complete the review in regards to your recent stay at the Courtyard Shanghai Xujiahui. We appreciate your confidence in us and choosing stay with us. You indicated in your response that the staff's English skills and the quality of buffet was unsatisfactory. please accept our sincere apologize for the inconvenience you... More

Seattle, Washington
Contributor
15 reviews 15 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel in 5 different business trips to Shanghai. Each time it was extremely comfortable, great breakfast and courteous staff. The gym is spectacular, if that's something you care about (I do) and the location in the heart of Xuhui district is unbeatable, with great malls and shopping centers all around.

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Lenoir City, Tennessee
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was extremely clean, the staff is very helpful and most speak dual languages. The breakfast buffet cannot be missed and offers a variety of great choices. This hotel was right near a mall and many food choices. Overall it was a great experience with wonderful meeting rooms and experiences.

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paris
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

very nice rooom, easy access to metro lines, some very nice shopping center next to it the breakfast buffet is very good, restaurant in the evening was a terrible experience .. I ordered some chicken that was not cooked Inside, they apologise and brought a second plate, free of charges .. that chicken was even worse, chewy, dry ... and... More

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Senior Contributor
31 reviews 31 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service in the executive lounge was excellent in the morning and afternoon. The metro station is just a short walk which makes it easy to get around. Only comment would be that the breakfast fare (bacon and eggs) was sometime cold in the executive lounge. The restaurant was good in the restaurant but you are also short walks to... More

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Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in half a dozen hotels in Shanghai for business, but the first time in the Xujiahui district. The hotel is within short walking distance to four or five major shopping centres... great! The hotel was elegant, comfortable and all the staff were exceptionally helpful and friendly. Whilst i did not use all the facilities of the hotel,... More

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Shanghai, China
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Let's get the good out of the way, there is no question that the location is good. A few years ago it has very good service now you should try to be fluent in Chinese or don't ask for help at breakfast. Besides the language which we can over looked if the service is good but since the employees do... More

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Fairy L, Public Relations Manager at Courtyard by Marriott Shanghai Xujiahui, responded to this review

Dear sergio g, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Shanghai Xujiahui. We appreciate your confidence in us and choosing stay with us. You indicated in your response that the staff's English skills and the selection of breakfast was unsatisfactory. please accept our sincere apologize for... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

The people at the Courtyard where exceptionally courteous and very professional. 1.) Special consideration to Zams Zong for his quick response to any issues deemed problematic. He took care of basic concerns in a timely and professional manner.and to Tony who executed Zams instructions courtesly and timely! 2.) To Candy Zhang and Amy on the executive lounge and bar...they made... More

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Colorado
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 5, 2014

I've stayed here many times and everyone makes you feel important. I am embarrassed about how pitiful my Mandarin compared to how good just about every employee's English is. The workout room is nice if somewhat incomplete (it's a hotel, not a gym). Excellent variety for breakfast (which is kind of high priced at 158 RMB but you are paying... More

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Alexandria, Virginia
Top Contributor
71 reviews 71 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 26, 2014

My colleagues had recommended this hotel to me over some of the other Marriott properties. After staying, I understand why. First, the location is pretty ideal. Others have noted its proximity to transit, shopping and businesses. There are two quite good restaurants in the adjoining building. Literally, you walk across the front driveway into an elevator and there is a... More

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Additional Information about Courtyard by Marriott Shanghai Xujiahui

Address: No.100 Hongqiao Road, Xuhui District, Shanghai 200030, China
Location: China > Shanghai Region > Shanghai > Xujiahui
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Shanghai Xujiahui 4*
Number of rooms: 364
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Also Known As:
Courtyard By Marriott Shanghai Xujiahui Hotel Shanghai

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