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All 3,950 Shanghai hotels

Courtyard by Marriott Shanghai Xujiahui

4.0 of 5 Hotel   |   No.100 Hongqiao Road, Xuhui District, Shanghai 200030, China (Xujiahui)
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Ranked #72 of 3,950 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Hengor Malaysia
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264 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malaysia
Top Contributor
90 reviews 90 reviews
35 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 6 nights stay in this hotel. This hotel location is very strategic. You can easily access to metro, malls and restaurant within walking distance. Even getting taxi is pretty fast with the concierge assistance. Check in was pretty fast. The staff is very friendly and helpful. The room is great, filled with sufficient lighting. And the room comes with... More 

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Cork, Ireland
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed on business several occasions. Great staff. On my last trip I was pleasantly shocked to find a phone charge cable and shampoo I'd previously forgotten on my last trip was returned to my room. Location is good (even if not downtown) with lots nearby to walk to and great underground access. Breakfast is good but evening meals so,so in... More 

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Shanghai, China
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 24, 2014

I was pressed for time so decided on a quick Sunday buffet lunch at the hotel's "Momo Cafe". Big mistake! Shanghai has some really delicious brunches ... unfortunately, not at this hotel! From the start, even finding it was quite a trial. In the lobby area, staff couldn't even understand what "buffet" meant. This language barrier continued when I eventually... More 

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Fairy L, Public Relations Manager at Courtyard by Marriott Shanghai Xujiahui, responded to this review

Dear Customer, Thank you for taking the time to complete the review in regards to your recent stay at the Courtyard Shanghai Xujiahui. We appreciate your confidence in us and choosing stay with us. You indicated in your response that the staff's English skills and the quality of buffet was unsatisfactory. please accept our sincere apologize for the inconvenience you... More 

Seattle, Washington
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 16, 2014

I stayed in this hotel in 5 different business trips to Shanghai. Each time it was extremely comfortable, great breakfast and courteous staff. The gym is spectacular, if that's something you care about (I do) and the location in the heart of Xuhui district is unbeatable, with great malls and shopping centers all around.

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Lenoir City, Tennessee
Top Contributor
52 reviews 52 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 5, 2014

This hotel was extremely clean, the staff is very helpful and most speak dual languages. The breakfast buffet cannot be missed and offers a variety of great choices. This hotel was right near a mall and many food choices. Overall it was a great experience with wonderful meeting rooms and experiences.

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paris
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 1, 2014

very nice rooom, easy access to metro lines, some very nice shopping center next to it the breakfast buffet is very good, restaurant in the evening was a terrible experience .. I ordered some chicken that was not cooked Inside, they apologise and brought a second plate, free of charges .. that chicken was even worse, chewy, dry ... and... More 

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Senior Contributor
38 reviews 38 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 26, 2014

The service in the executive lounge was excellent in the morning and afternoon. The metro station is just a short walk which makes it easy to get around. Only comment would be that the breakfast fare (bacon and eggs) was sometime cold in the executive lounge. The restaurant was good in the restaurant but you are also short walks to... More 

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Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2014

I have stayed in half a dozen hotels in Shanghai for business, but the first time in the Xujiahui district. The hotel is within short walking distance to four or five major shopping centres... great! The hotel was elegant, comfortable and all the staff were exceptionally helpful and friendly. Whilst i did not use all the facilities of the hotel,... More 

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Shanghai, China
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 23, 2014

Let's get the good out of the way, there is no question that the location is good. A few years ago it has very good service now you should try to be fluent in Chinese or don't ask for help at breakfast. Besides the language which we can over looked if the service is good but since the employees do... More 

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Fairy L, Public Relations Manager at Courtyard by Marriott Shanghai Xujiahui, responded to this review

Dear sergio g, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Shanghai Xujiahui. We appreciate your confidence in us and choosing stay with us. You indicated in your response that the staff's English skills and the selection of breakfast was unsatisfactory. please accept our sincere apologize for... More 

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 20, 2014

The people at the Courtyard where exceptionally courteous and very professional. 1.) Special consideration to Zams Zong for his quick response to any issues deemed problematic. He took care of basic concerns in a timely and professional manner.and to Tony who executed Zams instructions courtesly and timely! 2.) To Candy Zhang and Amy on the executive lounge and bar...they made... More 

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Additional Information about Courtyard by Marriott Shanghai Xujiahui

Address: No.100 Hongqiao Road, Xuhui District, Shanghai 200030, China
Location: China > Shanghai Region > Shanghai > Xujiahui
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Shanghai Xujiahui 4*
Number of rooms: 364
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Also Known As:
Courtyard By Marriott Shanghai Xujiahui Hotel Shanghai
Hotel Style:
#42 Business Hotel in Shanghai
#64 Luxury Hotel in Shanghai
#275 Best Value Hotel in Shanghai

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