We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

L'otel

Travelers' Choice award winner
No.385 Laohumin Road, Xuhui District, Shanghai 200237, China
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
L'otel
Professional photos View all
Browse nearby
L'otel
L'otel
L'otel
Add Photo Write a Review

99 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    40
    48
    6
    2
    3
See reviews for
4
20
8
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (30)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (13)
All months
Honolulu, Hawaii
Level Contributor
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice, clean hotel. Stayed here three nights and am checking out this morning. Location a bit out of the way. I was able to walk to the underground station in 15 minutes. Staff was helpful. I am outgoing and friendly and they responded to me in kind. Room was very. small however up to date and extremely clean. I am... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Extremely disappointing stay. The staff was unbelievably rude and disrespectful - I have stayed in hundreds of hotels around the world, and I have never experienced anything like this. The entire staff should be fired - starting with the supervisor (who does not speak a word of English). And by the way - although the hotel is supposed to be... More 

Was this review helpful? Yes 2
Washington
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago

We are posting this open letter to the hotel's Menager, since no one replied to our emails. To the Menager. I am currently staying at L'otel. I would like to file a complaint. Your staff is rude, incompetent, insulting and disrespectful. We have had only negative interactions with your staff. We are very disappointed. 1. People barely speak any English... More 

Was this review helpful? Yes
Chicago, Illinois, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

L'otel was a great place for us to stay, we were doing a lot of traveling around Shanghai on the train and having it be so close to the train station was really helpful! It seemed like it was mostly for Chinese business travelers, but no matter! We were totally comfortable there. The buffet breakfast was yummy with a nice... More 

Was this review helpful? Yes
Irvine, California
Level Contributor
91 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

L'otel is about 10 minutes by walking from Shanghai South Station. Though it may sound short, it was not an easy walk under hot and humid weather, especially at night after a long day. I could not make frequent trips to and from the hotel. Reaching any major point of interest on foot may be somewhat unthinkable. I have seen... More 

Was this review helpful? Yes
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2015

Stayed in L'otel in transit to another. Picked it because of the good reviews. We were really satisfied with how nice the property was. It's a very green hotel with a huge garden and plants on the walls. It makes for a very cozy atmosphere. Our room was upgraded to a loft and it was a very nice room indeed.... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 19, 2015

We stayed at L'otel in early May 2015. We enjoyed our stay the room was good, staff was nice. It just lacked the extra something, yes they had the peacocks but they were overshadowed by the nearby highrise construction. It was a mile walk to the Metro and a good 1/2 mile to a good market area. We stayed 7... More 

Was this review helpful? Yes
Kenneth Y, Owner at L'otel, responded to this review

Dear Brien, Thank you for your constructive feedback. We will work on that "little extra something" and hope to provide you with that next time you return. Thank you once again! More 

Bournemouth, United Kingdom
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 18, 2015

The room was very clean and modern although extremely small. The bathroom was also very up to date, with an excellent shower, which felt larger than the bedroom area. The breakfast was a basic array of stainless steel utensils and sugary orange flavoured water. Be aware that there’s only one breakfast per room. (eh?) so you’ll need to stump up... More 

Was this review helpful? Yes
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 16, 2015

I agree with the previous comments are left the members as I did also find the place further to review them in order to accommodate ourself one more night in Shanghai prior to catch our flight back to home; frankly not disappointed afterwards, in overall it was satisfactory- probably a unique one in terms of live walls, lovely garden with... More 

Was this review helpful? Yes
Kenneth Y, Owner at L'otel, responded to this review

Dear Sir, Thank you for you response. Your feedback regarding the electricity outlets is appreciated. We will definitely take that into account next time we redesign everything. Thanks for your positive feedback and hope to see you again! More 

Los Angeles, California
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 14, 2015

The place was clean, comfortable, and inviting. The living walls are a very nice touch, as are the resident peacocks. The location is close to the Metro/railway station, which is very convenient. The neighborhood is not touristy, felt safe, and was enjoyable to walk around in. The owner was friendly and took the time to introduce herself and conversate with... More 

Was this review helpful? Yes
Kenneth Y, Owner at L'otel, responded to this review

Thank you so much for your kind review. We hope to serve you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (16)
Viewed
Dining (12)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Shanghai hotels
Zhongshan Park
Jinjiang MetroPolo Hotel Classiq Shanghai Jing An Temple
Old Town
Shanghai Narada Boutique Bund
Shanghai Narada Boutique Bund
#44 of 3,985 in Shanghai
4.0 of 5 stars 597 reviews
Zhongshan Park
Pentahotel Shanghai
Pentahotel Shanghai
#72 of 3,985 in Shanghai
4.0 of 5 stars 321 reviews
Show Prices
Show Prices
Show Prices
Xujiahui
Asset Hotel Shanghai
Asset Hotel Shanghai
#219 of 3,985 in Shanghai
4.0 of 5 stars 259 reviews
Starr Hotel
#100 of 3,985 in Shanghai
4.5 of 5 stars 21 reviews
Zhongshan Park
New World Shanghai Hotel
New World Shanghai Hotel
#17 of 3,985 in Shanghai
4.5 of 5 stars 691 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay