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L'otel

Travelers' Choice award winner
No.385 Laohumin Road, Xuhui District, Shanghai 200237, China
Hotel amenities
L'otel
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Ranked #36 of 3,976 Hotels in Shanghai
A recent review
5 of 5 stars reviewed 1 week ago
losototravel Vancouver, Canada
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87 reviews from our community

Traveler rating
    37
    42
    5
    2
    1
See reviews for
4
14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (24)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (13)
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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel advertises as a non-smoking accomodtaion and it is true. There is absolutely no smoking in the rooms. There is designated area for smoking outside. The hotel is located about 10 minutes' walk from the Shanghai South Railway metro station. There is actually an underground walkway leading from the metro station to the main road, Shilong Road, and from... More 

Was this review helpful? Yes
Winter Park, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at L'otel Shanghai was first rate. Since I know zero Mandarin, I depended on them for everything, and they came through, even diagnosing my PC issues! In my 4 days there I enjoyed breakfast, lunch and dinner ... all three of which exceeded my expectations for hotel fare by a wide margin. They helped me host a small... More 

Was this review helpful? Yes 2
Kenneth Y, Owner at L'otel, responded to this review

Dear Sir, Thanks so much for your kind words. We appreciate the positive feedback and will continue to try and get better. We hope that L'otel will be better and more exciting for your next visit! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

I and some friends stayed at Lotel for more than a week and I had a great experience with them. At the desk people speak English, the breakfast is a yummie buffet, the rooms are very clean, the wifi is good and the people are very kind. It's about 10-15 min walk from the closest metro station. I highly recommended... More 

Was this review helpful? Yes 2
Kenneth Y, Owner at L'otel, responded to this review

Thank you so much for your positive feedback. We're working on our front desk's English level all the time. Thank you so much for your encouragement. Hope to see you next time! More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2015

The hotel room is nice, clean and very comfortable. We had a very good rest for our 3 nights stay. It is within walking distance (about 15-20min walk) from the Shanghai South Station subway station and the Shanghai South Train Station (which we could take a train to nearby cities like Hangzhou). As most parts of Shanghai is very well... More 

Was this review helpful? Yes 3
Kenneth Y, Owner at L'otel, responded to this review

Dear sir, Thanks for your feedback. We hope to make transport from the subway to the hotel even more convenient this year. I hope that we'll have a better solution for you when you return next. All the best More 

Pasig, Philippines
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2015

I stayed here with a couple of friends in November and I've to say that we all had a pleasant stay. It's quite far from the city but South train station is just across the street so you won't have any problems going around. Hotel is fairly new and claims to be the first and only ECO hotel in Shanghai.... More 

Was this review helpful? Yes 3
Kenneth Y, Owner at L'otel, responded to this review

Dear Sir, Thanks very much for your positive feedback. We will do our best to keep training our staff in English. We look forward to serving you again. More 

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 17, 2014

We were looking for a hotel near the Shanghai South Train Station as we were taking a morning bus to Huang Shan the next day. The hotel is about 10 to 15 minutes walk to the bus station which isn't exactly very near if you have luggage. The distance to the Shanghai South subway which is near to the Train... More 

Was this review helpful? Yes 4
Kenneth Y, Owner at L'otel, responded to this review

Dear Sir, Thank you for your feedback. We look forward to welcoming you here again. One of our values is to constantly make small improvements. I hope we can achieve that by your next visit. Thank you More 

Beersheba, Israel
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2014

I spent 9 days here while teaching at the nearby ECUST (5 minutes walk). The entire property is modern, clear, and the rooms comfortable; the breakfast was quite diverse and plentiful. As is the case generally in China, don't expect much English to be spoken by the staff.

Was this review helpful? Yes 1
Kenneth Y, Owner at L'otel, responded to this review

Thank you professor for you constructive feedback. We will work on improving our staff's English level. Hope to see you again soon! More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 8, 2014

Been searching for a nice and clean hotel that doesnt burn a hole in the pocket in shanghai for weeks and we finally booked Lotel due to its good reviews . The hotel it self is very green as there are lots of plants surrounding the hotel with peacock roaming around . This hotel is totally no smoking which is... More 

Was this review helpful? Yes 2
Kenneth Y, Owner at L'otel, responded to this review

Dear Sir, I'm so sorry to hear that we couldn't provide you with water during your stay at the front desk. We are doing our very best to ensure flexibility with our policies. We will definitely ensure that this does not happen again. Thank you very much for the positive feedback. We are constructing a canopy from the restaurant to... More 

Suzhou
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 21, 2014

I visit already L'otel two times for different conference, the place is very nice and has place to enjoy open air. the conference room very big and good sound. I enjoy the good music and peace that give the place. The room are very comfortable and the whole hotel is NON SMOKER this is fantastic!!! they have free animal in... More 

Was this review helpful? Yes
San Francisco, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 10, 2014

I have just spent the weekend at L'otel and had the most amazing time there! The comfort, cleanliness, ambiance, decor, foliage, lighting... all really complemented the wonderful fellowship time I had there with good friends. You could tell the hotel has put much thought and effort into making it a complete smoke free, wheel chair/luggage friendly, green, and energy saving... More 

Was this review helpful? Yes 5
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