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The PuLi Hotel and Spa

Travelers' Choice award winner
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No.1 Changde Road, Shanghai 20004, China
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The PuLi Hotel and Spa
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The PuLi Hotel and Spa
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936 reviews from our community

Traveler rating
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    175
    31
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
  • All months
    (936)
  • Mar-May only
    (227)
  • Jun-Aug only
    (209)
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    (275)
  • Dec-Feb only
    (225)
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Sydney, Australia
Top Contributor
67 reviews 67 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Puli was an oasis in our China trip. It is very elegant and stylish. The rooms are beautiful and the beds incredibly comfortable. Even the shampoo and conditioner are worth using which is unusual. It's a minutes walk to the metro and is on a very convenient line that takes you straight to the Bund, and either airports. There... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a lovely review following your stay at The PuLi. I am very pleased that you enjoyed your visit and that our urban resort became your oasis during your China trip! My team and I are delighted to know that your room was beautiful, the beds incredibly comfortable and that you enjoyed our bathroom... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was a dream, super comfortable, great staff, amazing martini's and good food. The staff were very helpful and booked trips for us out of Shanghai. The hotel is close to two metro lines so getting around Shanghai from this location is a breeze, although loads of great place in walking distance. I'd certainly go back, the pot stickers... More 

Was this review helpful? Yes 2
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for your most gracious TripAdvisor review following your stay at The PuLi. I am most delighted to read your stay was one of success - from the great staff, amazing martini's and food and all round comfort. Great to note you were able to explore Shanghai's sights by foot and metro - that is the only... More 

Guildford, United Kingdom
Top Contributor
250 reviews 250 reviews
85 hotel reviews
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very close to a lot of the Lawyers and Accountants offices and it location for a business traveller to Shanghai is excellent. When you walk in the reception is stunning with a super long desk that blends into the bar - very clever. The rooms are stunning and some of the best I have stayed in, plenty... More 

Was this review helpful? Yes 1
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I am so greatful that you took the time to write such a lovely review on TripAdvisor following your stay at The PuLi. My team and I are very happy to read you enjoyed our urban resort, from its favorable location, to its great and comfortable rooms and our stunning reception with the incorporated Long Bar. Your comments... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel IS chic and stylish and the lobby is very elegant but the service levels and room details are NOT 5 star. The issues started for me with the pick up from the airport - booked via the hotel but instead of a printed sign with the hotel name on it (like all the other 5 star hotels do)... More 

Was this review helpful? Yes 1
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I appreciate you taking the time to write a review on TripAdvisor with constructive comments following your stay with us. I am delighted to read you enjoyed our stylish urban resort with its elegant lobby and great location and fabulous spa services but disappointed to note that we have failed to wow you with our service levels and... More 

Munich, Germany
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel to Shanghai on business and whenever on town side choose the Puli. Whilst it is very stylish and different..It has managed to create a unique experience for its guest as no other.Whenever I enter the hotel I am welcomed by a unique fragrance...not overwhelming but blending into the space..This unique perfume stays with me all through and after... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for posting such a lovely TripAdvisor review following your numerous returns to The PuLi - much appreciated! I am so happy to note that our urban resort is able to create such a unique experience to your fine self each time you stay with us. The senses play such an important role when it... More 

New York City, New York
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel a few times for business and each time I love it more. The spa and the pool are so relaxing and tranquil. The rooms are comfortable and offer everything you need in a boutique hotel. The service is very good with a fast turnaround for room service. In the warmer months, it's great to sit... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting a TripAdvisor review following your stay with us last year - much appreciated! My team and I are delighted to know you are a regular PuLi fan and that your stays each time are relaxing, tranquil and comfortable. I also appreciate you highlighting our good service and that the outdoor Garden Terrace is a... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a good city retreat hotel, and an easy base to see Shanghai. It mainly gets 5 stars for being very very stylish with extremely well laid out rooms with small details like charging sockets in the safe, a "butler service" and overall giving a good vibe throughout. The privilege upgrade was worth it given better rooms, complimentary drinks... More 

Was this review helpful? Yes 1
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a lovely TripAdvisor review following your stay with us at The PuLi. I am very happy to know that you enjoyed our city retreat and that the style and extremely well laid out rooms with small details, butler service facilities and the overall good vibe within met with your overwhelming approval. I also... More 

Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our first time in Shanghai. We stayed at the Puli and had the best Hotel experience we've ever had. Great location next to the Jingan temple and next to the metro station. We stayed for 3 nights and had a grand room on the 17th floor with beautiful views. The Hotel has an amazing architecture and design which needs to... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for chosing The PuLi for your first visit to Shanghai and for writing such a fabulous TripAdvisor review! My team and I are delighted to read your stay was the best hotel experience your have ever had!! I am very happy you enjoyed our architecture and design and fully concur with you that one has to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

The PuLi Hotel and Spa was THE BEST hotel I have ever stayed in even though I did not have the opportunity to experience all the amenities they offer. The inviting ambiance within the hotel makes you feel like you belong there which is rare to feel when you're thousands of miles away from home. The rooms are equipped with... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for your most generous review on TripAdvisor following your recent stays at The PuLi. I am so happy to read your stay was the best hotel stay ever and really appreciate your highlighting our staff's positive service attentiveness and their good command of the English language. The English lessons are paying off! My team... More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had an amazing two night stay at The Puli Hotel and Spa in Shanghai. I must say that of my monthly visits to Shanghai that this was first time I stayed at this hotel. The location is in the heart of Shanghai, the Jing'An area. The hotel is a short 5 minute walk to Jing'An Temple and is attached to... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I really appreciate you taking the time to write such an extensive review following your stay at The PuLi and wanted to thank you for being so generous with your description. I am delighted to read your stay was amazing and that you enjoyed our central location inmidst of the various shopping, seightseeing, eateries and public transportation offerings... More 

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