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The PuLi Hotel and Spa

Travelers' Choice award winner
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No.1 Changde Road, Shanghai 20004, China
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The PuLi Hotel and Spa
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The PuLi Hotel and Spa
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1,014 Reviews from our TripAdvisor Community

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Traveler rating
    780
    188
    34
    9
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1014)
  • Mar-May only
    (255)
  • Jun-Aug only
    (259)
  • Sep-Nov only
    (275)
  • Dec-Feb only
    (225)
All months
Fairfield, California
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed today NEW

Everything about this hotel from the entrance to the room is luxury. The pool and spa area has to be one of the nicest in the world. Many shops and restaurants are also in walking distance from the hotel and it is one of the nicest areas in all of Shangai.

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Chester, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Outstanding service from the moment we arrived. The rooms are beautiful and relaxing, apart from the brilliant view you wouldn't know you're in the middle of busy and bustling Shanghai. The long bar offers a great range of cocktails. The outside garden terrace is beautiful, the food served is delicious and the staff are happy to meet any demands. Breakfast... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for staying at The Puli and for your lovely review - much appreciated. I am very happy to note that all aspects of your stay were such a success - from the beautiful and relaxing room product to the Long Bar with its great cocktail rainge, to the outside terrace and the delicous food served. And... More 

London
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's a big hotel but everything is perfect. It's an oasis of calm in a busy city. They seem to have invented a new form of air conditioning. You don't notice you are in air conditioning- it's just the perfect temperature. I'm going back in October!

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for writing a review on TripAdvisor following your stay with us at The PuLi. Needless to say, I am delighted everything was perfect at our oasis of calm! I am grateful to you for having highlighted our efficient air conditioners - yes, they are of very good quality and our Engineers maintain them well. My team... More 

Oslo
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Definitely one of the best hotels I have stayed in. Great Club room concept with butler service, daily laundry service and complimentary drinks and food. Nice touch with the room upgrade. Thanks to the Puli team for delivering a great experience, everything from room, breakfast, service, amenities and public areas was at the highest level. Also thanks to the GM... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, We are truly humbled by your most generous review posted on TripAdvisor following your stay at The PuLi - thank you very much! I was very pleased to read you enjoyed the Club concept with its butler service and numerous value added amenities and the room upgrade. The PuLi team will be delighted to know that they paid... More 

Mandello del Lario, Italy
Level Contributor
666 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 439 helpful votes
5 of 5 stars Reviewed 1 week ago

Ask for rooms on the high floors and away from the elevated highway, even if our rooms that where 1501 (fantastic corner room) and 1502 which where above the highway had no problems. The entrance and service is outstanding, and gives you a sense of relaxation as soon as you walk in. The breakfast room on the 2nd floor is... More 

Was this review helpful? Yes 1
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a lovely review following your stay at The PuLi. I am glad to note you enjoyed our urban resort inmidst of all the hustle and bustle! Please feel free to ask for a scale next time you are with us and we will ensure your guest history profile reflects this. My team is... More 

Rochester, New York
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is brand new and offers many cool modern luxuries. There are black-out shades in the rooms (very helpful), a great soaking tub, and a modern layout. The location is ideal. You can get to a subway very quickly. Breakfast in the morning was very good, and had a wide range of options. It is not, however, included with... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I truly appreciate you taking the time to post your comments following your stay at The PuLi. My team and I are pleased to hear that all aspects of your stay were a complete success and that you in particular enjoyed our cool and modern amenities, ideal location and breakfast offerings! I hope we will have the opportunity... More 

Singapore, Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is great, strategically near Nanjing Road, malls and few five stars hotels. The back yard is facing Jing'an Park, which is just like a mini central park in the busy cosmopolitan. Excellent state of the art decor, giving attention to detail, providing more amenities and free minibar that any other hotels. The staffs speak fluent English, not overly friendly... More 

Was this review helpful? Yes 1
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Wow, thank you so much for your detailed and thoughtful review following your stay at The PuLi. I must say, I was very greatful to read your keen observation on our attention to detail, state of art decor and of the lower floor level behind the Long Bar and reception - this is the first time we have... More 

Shanghai, China
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This small luxury hotel is perfectly located in the heart of Jing an center. I am a frequent client of their Long bar/Lobby area, for business meeting. I just love the smell and zen design of that place. The service matching the standing of the hotel, which is so rare in China that it deserves to be noted. They see... More 

Was this review helpful? Yes 1
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for taking the time to write a review on TripAdvisor, that is very much appreciated. I am very happy to know you are such a fan of our Long Bar and Lobby area - thank you for bringing your business meetings our way. Your comment about our service matching the standing of the hotel means a... More 

Wilayah Persekutuan, Malaysia
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I was walking along the lobby area coming out from the guest lift, suddenly one Chinese guy dress in white shirt hitting my arm even he saw I am walking towards him. Latter, I found out they are all bellman. What a service! I guess a proper training needed urgently in this hotel.

Was this review helpful? Yes 3
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I can certainly appreciate constructive critisism and I must say I was quite taken aback by your comments about a potential colleague of ours hitting you when you got out of the elevator. Please rest assured this is certainly not indicative or our service standards. We always aim to deliver the best and most reliable service and continuously... More 

Jakarta, Indonesia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel just right behind Jing'An Temple. The location is very strategic as it is near nanjing road and very crowded area. Hotel is still new, service was good, hotel interior is modern and peaceful. Recommended hotel at Puxi Area.

Was this review helpful? Yes 1
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I really appreciate you writing a review on TripAdvisor following your stay at The PuLi. My team and I are delighted to know your stay was a successful one, from the great location to the good service, to the modern and peaceful interior. Thanks for recommeding our urban resort and perhaps we will have the opportunity to welcome... More 

Hotel Review Summarization

What travelers say

  • Nespresso machine(4)
  • Long bar(4)
  • Very nice(4)
  • French concession(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

556 photos of this hotel

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Room/suite (101)
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Hotel & grounds (95)
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Pool/beach area (24)
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Dining (18)
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Bathroom (32)
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Business center/function rooms (2)
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Other (243)

Management photos: Courtesy of the property manager

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Hotel & grounds (8)
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Room/suite (11)
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Pool/beach area (1)
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Dining (2)
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Other (7)
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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Questions? Get answers from hotel staff and past guests. Ask a question

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