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The PuLi Hotel and Spa

Travelers' Choice award winner
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No.1 Changde Road, Shanghai 20004, China
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The PuLi Hotel and Spa
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The PuLi Hotel and Spa
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966 Reviews from our TripAdvisor Community

Traveler rating
    744
    180
    32
    7
    3
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79
258
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • All months
    (966)
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    (255)
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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed 3 nights at The PuLi and I wish we had been able to stay longer. The staff were very helpful and the hotel is gorgeous, and a real resort - you could forget you were in the middle of a big bustling city! Little things like the free mini bar are a very nice touch too. We will... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Location needless to say is great. The best part really is the attitude of their staff. They are always keen to help solve any problems one might have and this is what differentiates a good hospitable hotel from a so-so one. Absolutely love this place Facilities are also impeccable, esp gym and spa, bathtub...

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Friendly and accommodating staff. Beautifully decorated, peaceful room. Room service food was excellent. Nice location, close to metro, nearby shopping. In the city, but feels separate, set back, with green space behind. Lovely terrace bar.

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San Francisco, California
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was in SH for business and was booked into the Puli. The hotel is in the Jian'an district, and in my opinion, the best district for visitors to stay. Other popular areas such as the Bund or Xuhui are just too crowded. Hongqiao area is a little far. Meanwhile, there is a metro station (Jian'an Temple) next to the... More 

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Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I thank you for taking the time to write a review on TripAdvisor following your recent business stay at The PuLi and I am delighted to read your stay was a comfortable and overall successful one. The entire team will be happy to read that you enjoyed the food and decor of the room and other public areas... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel in April 2015 and found it to be of the highest calibre. Location wise it is conveniently positioned almost above a metro station and within a short walk to the French Quarter. If you like to high end shop then this location is perfect. The hotel has a very modern and cool feel. Staff are as... More 

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Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for your TripAdvisor review following your stay at The PuLi. My team and I are very pleased to note that you found our urban resort to bo of the highest calibre with its modern and cool feel and that you also enjoyed our central and convenient location. I appreciate you recommending The PuLi and hope to... More 

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I went to the spa for a facial treatment. It was a serene, understated space with subtle scent; a total contrast to the noisy chaotic city outside. With a brief survey, I was able to choose the specific treatment, fragrance and level of engagement to achieve the outcomes of my desire. The individual room is spacious with its own bathroom/... More 

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Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for trying our Anantara Spa at The PuLi and I really appreciate you taking the time to comment on your treatment on TripAdvisor. Our Spa therapists and I are delighted to read your facial treatment and our physical surroundings were so serene and peaceful, and as you pointed out, a total contrast to the noisy, chaotic... More 

Kuala Lumpur, Malaysia
Top Contributor
72 reviews 72 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is Amazing, the design the layout... Location is great just beside train stations and all major shopping. Lots of great food places around. Rooms are nice and spacious. Bath is amazing.. as you can enjoy the view of the CITY sitting in the bath The out door bar is amazing for a moment you think you are like... More 

Was this review helpful? Yes
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I very much appreciate you taking the time to write a TripAdvisor review following your stay at The PuLi. My team and I are indeed happy to know your stay was a successful one and I am glad you found The PuLi amazing with its design and layout, our spacious rooms and great Spa. We do have a... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

I am utterly upset by my our check-in experience at the Puli Hotel. Since the 3 of us have booked a double room with a paid extra bed, we have deliberately made a long-distance call to confirm the special arrangement. We also mentioned that the room must be ready by the time we arrive as our flight only arrives at... More 

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Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for posting your concerns on TripAdvisor following your stay over the weekend. On behalf of the entire PuLi team I would like to express my sincere apologies for the poor check in experience you faced upon checking in. Please rest assured that we have taken note of the issues and have taken immediate action. In meeting... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the PuLi for 3 nights and this is really a great hotel which makes you feel very comfortable. The room was large and well designed. Loved the bay windows couch that had a nice window and good view of Jing An temple. The toilet amenities are great considering I'm rather picky with shampoo and shower gel. The bed... More 

Was this review helpful? Yes 2
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for your lovely TripAdvisor review following your recent stay at The PuLi. My team and I are very happy to note you enjoyed your stay and that you felt comfortable in our large and well designed guest rooms and that the amenities were to your liking. Thank you for highlighing the services of our team members,... More 

Taipei, Taiwan
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So imagine this: You are on a couple of nights lay-over in a 25 million, large, exciting city, deep with history, mysteries, sights and culinary delights and instead you probe your discombobulated and jet-lagged body for signs and implications that it is absolutely purrfectly OK to just linger in bed or possibly just saunter downstairs and explore the lobby....maybe; or... More 

Was this review helpful? Yes 3
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, What can I say, other than thank you so much for your most delightful and detailed TripAdvisor review. It is very much appreciated! My team and I are indeed very excited and humbled by your kind words of praise and are glad your stay was such a success one! I am so happy that you were able to... More 

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