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All 3,924 Shanghai hotels

Pentahotel Shanghai

3.5 of 5 Hotel   |   No.1525 Dingxi Road, Changning District, Shanghai 200050, China (Zhongshan Park)
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Pentahotel Shanghai
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Ranked #76 of 3,924 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Raymond T
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226 reviews from our community

Traveler rating
    83
    101
    35
    4
    3
See reviews for
13
13
18
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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    (34)
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1 review
3 of 5 stars Reviewed yesterday NEW

Some of the staff can recognise me as I always stay in the hotel due to regular business trip. However, some of them have gone and new staff do not give that family feel any more. So, please remind the staff about the service spirit and that is important.

Review collected in partnership with this hotel

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Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 5 days ago NEW

The service is good. The room is clean, neat and tidy. The dining area can be very busy during breakfast. The internet speed is average. The toiletries supplied in the batchroom are just basic. All in all it is a good hotel.

Review collected in partnership with this hotel

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Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I appreciate your observation about our cleanliness and breakfast buffet. I will definitely pass this on to the operations teams responsible for this and we now hope to see you back very soon! More

Beijing
1 review
4 of 5 stars Reviewed 6 days ago NEW

Always stay in this hotel when I am in Shanghai. Good location and service is good. Breakfast place is kind of busy when we had our breakfact on weekned morning. Guest need to find a table on our own. Maybe, hotel could consider to arrange for guests.

Review collected in partnership with this hotel

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Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic comments about pentahotel Shanghai. I am very happy to hear you liked our location and product and thank you for sharing this with us. We get lots of good comments about our location right on top of the metro station serving lines 2, 3 and 4 and ideal to get around town and to both... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

what a great hotel in a good location which is next to bus stop, metro station and shopping mall. that's convenient for me and my family;) also, the services provided by hotel are perfect. some of the staff can speak in english, cantonese, spanish, and ltalian. that's amazing thing i met in this hotel with that well-trained staff. Especially the... More

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Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear you enjoy your stays with us and that you find our location convenient and our Associates to be helpful and friendly. Thank you also for your nice remarks about Rainbow in particular and we look forward to have you back very soon. More

Taipei, Taiwan
1 review
3 of 5 stars Reviewed 1 week ago

I have chosen Pentahotel SH to stay more than 6 years but I didn't feel special treatment as an honor guest, especially this time the rate is more higher than usual without any discount..., which will make me to think to find other place for staying next time.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear you like our location and product and thank you for sharing this with us. We get lots of good comments about our location right on top of the metro station serving lines 2, 3 and 4 and ideal to get around town and to both airports.... More

Panama Province, Panama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Pentahotel is very well located. It is in a street where you can find different kind of restaurants. Sorry I can not review about the hotel´s restaurant, but I guess most be very good. Every night was full and the ambiance seems fun and sparkling. Also it is very near to a Metro Station so you can get to almost... More

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Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear your positive comments about our hotel and our convenient location and great neighborhood with lots of restaurants and shopping options. It's great to hear you had a good experience in our hotel and thank you for your sharing your observations on Tripadvisor. We now look forward... More

Hong Kong Region, China
1 review
4 of 5 stars Reviewed 2 weeks ago

very tidy feel when chceck in the room especaillly the bath room. When return from work to hotel room, the room has been tidy up. However, the internet spped is quite slow. For the looby restaurant, sometimes I feel a bit noisy about the music. May be it is my personal feeling

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I appreciate your observation about our excellent hygiene and cleanliness. I will definitely pass this on to the operations teams responsible for this. I am sorry that you were inconvenienced by the music in our pentalounge but this is part of our penta concept and DNA. We hope to see you back... More

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We are talking about a great hotel to be staying, it is near Zhonghua Park in Line 2, the line who croses the most centrical parts like Jinyan Temple, Yuyuan Gardens or the Bund. The client attention is quite correct, although thereis a little complication using english language. The services available are: - RMB Changing Coins with the room number... More

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your very constructive comments about pentahotel Shanghai. As you know, we receive lots of positive feedback about our location with 3 major subway lines on our doorstep, in between both of Shanghai's airports and in the middle of many dining and shopping options. I am also glad you liked our pentalounge and rooms and hope to see... More

Beijing
1 review
4 of 5 stars Reviewed 4 weeks ago

I have been stayed at Pentahotel SH many times, and I always recommended my friends for their trip selection in SH. The hoel should supply some more free high speed internet for our business convenience. most of hotels in SH have supplied such facilities without any cost.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. Great to hear you had another enjoyable stay with us and thank you for recommending us to your friends. Thank you for your internet comment and as you know we provide free wifi to all our guests. We look forward to welcome you back again soon and thank you for sharing your... More

Hong Kong
1 review
5 of 5 stars Reviewed October 15, 2014

Bang for the bucks! The hotel is clean and the free breakfast has great variety and reasonably tasteful. Also, I have a minor complaint regarding the shortage of hot water supply at the shower during a stay last year, and so far during the last two stays there are no problem.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I appreciate your observation about our cleanliness and tasteful breakfast buffet. I will definitely pass this on to the operations teams responsible for this. I am sorry that you were inconvenienced by the hot water supply last year but am happy to read that during your last couple of stays you encountered... More

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Additional Information about Pentahotel Shanghai

Address: No.1525 Dingxi Road, Changning District, Shanghai 200050, China
Location: China > Shanghai Region > Shanghai > Zhongshan Park
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pentahotel Shanghai 3.5*
Number of rooms: 259
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