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All 3,925 Shanghai hotels

Pentahotel Shanghai

3.5 of 5 Hotel   |   No.1525 Dingxi Road, Changning District, Shanghai 200050, China (Zhongshan Park)
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Pentahotel Shanghai
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Ranked #69 of 3,925 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Florence Y Hong Kong, China
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232 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Location of hotel is good and easily to access by subway. Only 20 mins of riding from Hongqiao airport to hotel. Staff are very helpful and treat customers as their family members. You really don't hesitate to seek for any help.

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic comments about pentahotel Shanghai. I am very happy to hear you like our location and product and thank you for sharing this with us. We get lots of good comments about our location right on top of the metro station serving lines 2, 3 and 4 and ideal to get around town and to both... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Pentahotel Shanghai This hotel is as always my favorite, I was there and again cannot complain about anything. Service was excellent, staff were wonderful and always happy to help. They were full of information and local knowledge and happy to share it with us. Location is central and easy to get to everything, we cannot ask for more, Well worth... More

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear your positive comments about our hotel and about our convenient location and great neighborhood with lots of restaurants and shopping options. It's great to hear you say we offer value for money and I thank you for your sharing your observations on Tripadvisor. We now look... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been staying at this friendly hotel for many years and my last visit was as good as normal It offers great value and is in a great location. It is always busy which is a good sign and the staff are always friendly. It's uncomplicated which I like as I get frustrated with long check ins etc. the... More

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. Great to hear you had another enjoyable stay with us and thanks for your remarks about our friendly staff, value for money proposition and convenient location. We look forward to welcome you back again soon and thank you for sharing your experience on Tripadvisor! More

Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff of this hotel from managers, front desk, to lounge attendants and room keepers are all offering great service. It is very convenient to do anything there- delivery in and out, calling a taxi, checking an umbrella/bicycle, almost anything, very efficient- you feel that you are truly being taken care of there. It is worth spending the money there,... More

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic comments about pentahotel Shanghai. I am very happy to hear you liked the service by our dedicated team of loyal Associates and thank you for sharing this with us. We get lots of good comments about our location right on top of the metro station serving lines 2, 3 and 4 and ideal to get... More

Tagaytay, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Having stayed at Penta more than 100 nights in the past two years, I cannot say enough. I continue to enjoy the great staff and great service at my home away from home. I recommend Penta to anyone who asks me about hotels in Shanghai. You cannot possibly go wrong at Penta. Try it!!!

Was this review helpful? Yes
Brussels, Belgium
2 reviews
5 of 5 stars Reviewed 1 week ago

5 years of regular stays at Penta Hotel in Shanghai , and still not fed up with the hotel. Congrats for securing your hotel quality and friendly , efficient staff in a sustainable longterm way ! Christina

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear you enjoy your stays with us and that you find our Associates to be helpful and friendly. I am very glad you get proper recognition as a regular guest and look forward to have you back very soon. More

1 review
3 of 5 stars Reviewed 1 week ago

Some of the staff can recognise me as I always stay in the hotel due to regular business trip. However, some of them have gone and new staff do not give that family feel any more. So, please remind the staff about the service spirit and that is important.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. Great to hear you continue coming back to our hotel and as you know we have a core of loyal and dedicated Associates who do their utmost to give a warm welcome back to our return guests. I am sorry if during your last stay with us you did not get the... More

Penang Island, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

The service is good. The room is clean, neat and tidy. The dining area can be very busy during breakfast. The internet speed is average. The toiletries supplied in the batchroom are just basic. All in all it is a good hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I appreciate your observation about our cleanliness and breakfast buffet. I will definitely pass this on to the operations teams responsible for this and we now hope to see you back very soon! More

Beijing
1 review
4 of 5 stars Reviewed 1 week ago

Always stay in this hotel when I am in Shanghai. Good location and service is good. Breakfast place is kind of busy when we had our breakfact on weekned morning. Guest need to find a table on our own. Maybe, hotel could consider to arrange for guests.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your enthusiastic comments about pentahotel Shanghai. I am very happy to hear you liked our location and product and thank you for sharing this with us. We get lots of good comments about our location right on top of the metro station serving lines 2, 3 and 4 and ideal to get around town and to both... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

what a great hotel in a good location which is next to bus stop, metro station and shopping mall. that's convenient for me and my family;) also, the services provided by hotel are perfect. some of the staff can speak in english, cantonese, spanish, and ltalian. that's amazing thing i met in this hotel with that well-trained staff. Especially the... More

Was this review helpful? Yes
Marcel v, General Manager at Pentahotel Shanghai, responded to this review

Thank you for your comments about pentahotel Shanghai. I am very happy to hear you enjoy your stays with us and that you find our location convenient and our Associates to be helpful and friendly. Thank you also for your nice remarks about Rainbow in particular and we look forward to have you back very soon. More

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Additional Information about Pentahotel Shanghai

Address: No.1525 Dingxi Road, Changning District, Shanghai 200050, China
Location: China > Shanghai Region > Shanghai > Zhongshan Park
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pentahotel Shanghai 3.5*
Number of rooms: 259
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